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Severity | Description of Problem | Possible Solutions | ||
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Cosmetic |
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Minor |
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Major |
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Catastrophic |
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Finding Wishdex.com - One user went to wishdecks.com instead of wishdex.com. |
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Minor | Log In - Users had difficulty with Facebook connect. One had deactivated her Facebook account. She had also let a friend log into Facebook on her computer, so she had to log that friend out first. |
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Major | Log In - Two users were reluctant to sign on using Facebook Connect. We had to reassure them that we were only pulling their full name and their profile picture. |
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Catastrophic | Add Item - One of our users accessed the Anthropologie UK site. Although the item information scraping code works for the US site, it failed for the UK site. |
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| Edit Item - Every time the user edited the item description, an extra space would automatically appear at the beginning of the item description. |
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| Share Wishdex - When an item box is open, it is very difficult to find the "Share Wishdex" button. Many first tried "Item Link." |
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| Share Wishdex - Users clicked on the Share link a few times. They expected it to automatically highlight and copy. |
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| Viewing - A user tried to click on the user's icon next to their comment, to go to that user's Wishdex page. However, clicking on their name/image currently does not do anything. This can be potentially confusing or inconvenient for the user. |
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| Managing - User suggested that it would be nice to sort or filter a Wishdex, for example by number of likes or by claimed status. |
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| Move Item - The user tried to drag and drop the item into another Wishdex on the left navigation to move the item to another Wishdex. |
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| Copy item - The user felt that copy was a misleading word. She said it implied copy and pasting, such as is often used in conjunction with a link. |
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| Like Item - Two users wanted to see who else had liked an item. |
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| Copy Item - After copying an item from another user's Wishdex into his own Wishdex, the user was redirected to his Wishdex. He said it would be nice to stay on the friend's page. |
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| Move Item - A user tried to add an item from a different Wishdex by clicking on "Add Item" in the new wishdex. |
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| Explore - One user avoided hovering over the items on the Explore page. Instead, she pressed the arrows on the sides and did not discover the hover function. |
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| Claim - When trying to go to the item's webpage, one user first thought of clicking the item name. She was hesitant to click "Buy" because she wasn't sure if it would immediately go to the buying page. |
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Reflection
Discuss what you learned over the course of the iterative design process. If you did it again, what would you do differently? Focus in this part not on the specific design decisions of your project (which you already discussed in the Design section), but instead on the meta-level decisions about your design process: your risk assessments, your decisions about what features to prototype and which prototype techniques to use, and how you evaluated the results of your observations.
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