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Observations | Notes |
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The user tried to find a ride by filling in the "Post a Ride" form. He realized that he had made a mistake after he pressed the "Post Ride" button and saw the result of the action. | This may be prevented by making the "Find a Ride" and "Post a Ride" labels more prominent (using more noticeable colors, etc.). |
The user manipulated the "Find a Ride" form. He couldn't find the ride he wanted because it didn't exist, but he kept narrowing the filter a few more times before realizing that the ride really didn't exist. | A label specifying the number of rides matching the filter (e.g. "_One _One ride found on May 17, 2011") may have prevented this. |
When the user posted a new ride, he didn't use the autocomplete feature when he filled in the "From" field, but he did when he filled in the "To" field. | The autocomplete feature is learnable. |
After posting a ride, the user was automatically directed to the "Your Rides" tab, which was prepoputated. When he wanted to share the ride, it took him some time to find the one he just posted. | After posting a ride, the user should be directed to a tab showing only the ride he just posted. |
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