- interim work - prototype for June 15, 2011
- "digesting the data"
- work on refining the model and creating the service maps
- enumerate other categories to be mapped
- walk through an entry at senior staff (Pat to set up)
- populate info in mind mapping software
- create 1 page business case and quote for Mind Manager as interim solution Mind Mapping SW Business Case.doc
- Pat to share with Barbara 3/18
- create 1 page business case and quote for Mind Manager as interim solution Mind Mapping SW Business Case.doc
- base assumptions
- deal professional services separately to see where they may fall (aka "the junk drawer")
- windows desktop support
- browser support
- deal professional services separately to see where they may fall (aka "the junk drawer")
- "digesting the data"
- Library of Procedures update
- in general, we need to formalize process to capture change requests and responses
- integration points for a testing and release process
- we need to move procedures to functional place (Chris and Oliver to discuss and propose to team - possibly use Mobile Devices structure?): Hermes*** Oliver working on for next week
- Pat will email SAPbiz outage report as example for urgent-response process: Problem-Response Playbook
- will archive reports after one year and start fresh
...