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In this design, Blanco is first presented with a login page, where he enters his user name and password. Upon logging in, Blanco is directed to the client's home page, where he can either click on the 'Search for photographer' button, or decide to review a photographer. Blanco clicks on the 'Search for photographer' button, and is then directed to a page where he can enter his desired search parameters. He enters Boston as the location at which he would like to receive the photography services, on the 4th of July starting at 8am. In the budget textbox, he indicates that he is willing to spend between $5,000 and $10,000. He then clicks the 'Search' button to proceed. This directs him to a page where he is requested to confirm his search parameters. If he is not satisfied, he can click the 'Back' button to re-enter his parameters. Blanco is satisfied with his parameters, so he clicks the 'Proceed' button to conduct the search. Blanco now sees the results of his query. His search parameters are at the top of the page, and his results are below. Blanco uses the provided scroll-bar to look at the first few photographers, and decides that he would like to hire Emilio's services.
Analysis of Design 2 for this scenario
- Learnability
- Starting page is a series of forms consisting of textboxes and buttons, which is familiar to Internet users.
- Wizard Pattern helps guide the user through the stages.
- Visibility
- Having search parameters at the top of the results page makes it clear what was searched for.
- Efficiency
- Confirmation page increases time taken to view search results.
- Error Prevention/Correction
- Confirmation page gives a chance to check search criteria
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In this design, Blanco is first presented with the login page, where he enters his user name and password, and logs in to ShutterConnect. He is then presented with the client's home page, which has a textbox provided for those users wishing to review a certain photographer. Blanco enters Emilio's name in the textbox, and, upon pressing enter, is directed to a page with some of Emilio's info, and some fields which act as a guide for him to review Emilio's services. On this page is a drop down box for Event Type, under which Blanco enters 'Wedding'. He also enters the date as July 4th 2011, and enters some prose in the textbox labeled as 'Experience' describing the pictures that he received for his wedding. Blanco then gives Emilio a 3/5 rating, and hits the 'Submit' button. Blanco is now directed to a page where he can see the review he entered, and is given a choice of proceeding- a 'Continue' button, updating the review- a button labeled 'Update Review', or deleting the just-entered review altogether- a button labeled 'Delete Review'. Blanco hits the 'Continue' button, and is directed back to the client's home page.
Analysis of Design 2 for this scenario
- Learnability
- Standard form-format with widgets like textboxes and dropdowns
- Visibility
- "Review photographer" is explicitly mentioned as a task upon login
- Photographer's info is also shown on the add review page so that users can easily refer to details about the photographer
- Efficiency
- Internal scrollbar for the review items makes it less efficient to view all reviews
- Error Prevention/Correction
- Photographer's info shown on add review page to help prevent mishaps
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In this design, Emilio is first presented with the canonical login page upon first accessing the site. Not having an account, Emilio clicks the 'Create Account' link, and is directed to a page where he is asked to provide some personal information- his name, email, desired user name and physical address. Last but not least, Emilio is asked if he would like to sign up as a photographer or a regular user. He hits the 'Sign up as photographer' button. Emilio is then asked to upload any sample photos he might have. He has a few, so he clicks the 'Browse' button, selects some pictures from his desktop in the dialog that pops up, and hits the 'Upload' button to upload the pictures to ShutterConnect. Emilio then provides a link to his personal website in the provided textbox, enters his pricing package in the provided textbox, and decides to upload his profile picture. He then hits the 'Continue' button, and is directed to a page where his profile page is presented to him as it would appear to a regular user. He has the option to update his new profile by hitting the 'Change' button; Emilio is satisfied, so he proceeds by pressing the 'Continue' button.
Analysis of Design 2 for this scenario
- Learnability
- Standard form layout for each step of signup
- Wizard pattern to guide between one profile editing page to another
- Visibility
- Visible confirmation via message bar upon creation of profile
- Efficiency
- Less efficient because process is split into multiple steps
- Sample photos are added one at a time.
- Price structure is entered as text so photographers can enter their customized price message.
- Error Prevention/Correction
- Distinct buttons: "sign up as photographer" and "sign up as user" to prevent users accidentally signing up as photographers
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