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Rob Miller is a returning user of Housebill.com. He navigates to the site's home page, where he is greeted by the friendly "Welcome to Housebill!" banner. Because he is an experienced user, Rob does not bother looking at the main page with the screenshots and just types in his username, "BobtheBanker," and password, "SuperSecretBob," into the column on the left for returning users. He clicks the "Login" button, which takes him to his home screen. User Page. Here, he sees his username, a list of the households that he is a part of, his current balance, and the credit card that he has on file. Under these pieces of information are collapsible/expandable lists that detail the bills that he has due, the money he owes to other members, the money that other members owe him, and his recent activity. On the left column of the User Page, Rob sees a button to add new households. Under that, but also in the left column, Is the pertinent information to his most commonly accessed household. Here he sees that household's address, a list of members, and a list of pending members. These pending members are people who have requested to join the household, but have not yet been approved by the members of the household. Rob decides to click on one of the households, which was titled "MyHouse".
Analysis 2
Learnability
Buttons that allow users to perform actions on a bill (edit, pay, etc.) are clearly labeled and placed next to the listing for that bill. Links to other pages on the site are displayed prominently in the taskbar.
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