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- What process will you use for requirements gathering?
- Will you create personas, user scenarios, or use cases during the discovery phase?
- What process will you use to validate the the information architecture for the service catalog? What would you do? What would you expect IS&T to do?
- Have you ever designed a service catalog?
- How do you design differently for a Drupal/CMS site vs. any other type of site?
- Do you have examples of sites that are designed for Drupal?
- Stoltze: On page 3 of your RFP it says 'acquire content digitally'. Will you load all the content to the new site?
- Nimble Partners: How would you remotely observe usability testing? Do you mean in the event that the testing was also handled remotely?
- Nimble Partners: For mobile devices, would you provide a custom template and customized content along with the custom css?
- Moth: What would be the additional cost for a mobile template, customized content, and style sheet for 1 mobile platform?
RFP Round 2 Questions:
- A critical success factor for the IS&T site will be getting the taxonomy and categories correct to provide easy navigation for different audiences. Explain in more detail how you would like to engage with the MIT community in the discovery phase of the project. How will you know it is a success? Note: We have in-house user research resources that will be at your disposal.
- We want to optimize the search experience to get users to the right content quickly. What options would you suggest that would clearly indicate if the content was on the IS&T site, our How-to site, or other site? How could we indicate the type of content? Please show us examples of how you've optimized search for complex sites.
Service Catalog
Service Catalog Proposal (Jan 24, 2011)
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