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  1. What process will you use for requirements gathering?
  2. Will you create personas, user scenarios, or use cases during the discovery phase?
  3. What process will you use to validate the the information architecture for the service catalog? What would you do? What would you expect IS&T to do?
  4. Have you ever designed a service catalog?
  5. How do you design differently for a Drupal/CMS site vs. any other type of site?
  6. Do you have examples of sites that are designed for Drupal?
  7. Stoltze: On page 3 of your RFP it says 'acquire content digitally'. Will you load all the content to the new site?
  8. Nimble Partners: How would you remotely observe usability testing? Do you mean in the event that the testing was also handled remotely?
  9. Nimble Partners: For mobile devices, would you provide a custom template and customized content along with the custom css?
  10. Moth: What would be the additional cost for a mobile template, customized content, and style sheet for 1 mobile platform?

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