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Release Core is established to provide governance, direction and resources for product and service release and service portfolio management maintenance efforts in IS&T. This group will serve as the stewards of IS&T release and deployment methodology (aka “release ball”), and promote and support the effective use of those practices across the organization. Release Core has the responsibility to ensure that IS&T release and service delivery processes are repeatable, helpful, easy to use, and improved over time.
In addition, Release Core advises the Project and Process Improvement Manager and IS&T Senior Leadership on related work and issues within the department and submits recommendations when appropriate.
Purpose
In scope:
- Provide leadership in the area of release management and service delivery
- serve as "navigators" of the release and service deliver process
- Develop and maintain IS&T service delivery best practices that are practical and actionable (Release Ball)
- Adopt and disseminate Release Ball methodology
- Mentor and coach staff in the application of Release Ball
- provide desk side support and service to release efforts as requested
- Develop tools for central portfolio managementmaintenance, for example:
- IS&T Service Portfolio
- IS&T Product Release checklists
- IS&T Pipeline Calendar (in conjunction with IS&T Pipeline)
- Provide recommendations and develop processes for central service portfolio managementmaintenance, including:
- Acquisition
- Purchases
- Release windows
- Charge backs
- Retirement
- Orphan products and services
- Ownership roles and responsibilities
- Work closely with IS&T Pipeline group to share information and escalate issues to senior leadership
- Encourage a collaborative, responsive work environment and foster trust across the organization
Out of scope:
- decisions on what products and services IS&T provides and supports for the community
- approval or gate keeping functions
- decisions regarding prioritizing projects or resources
Role of a Release Core Member
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