Item |
| Type | Comments | ||||
---|---|---|---|---|---|---|---|
| PMATS code changes proposed | Tool Fix | Proposal to sap-logistics to change the DTR text from this direct billing tool to include the RT ticket # and client name. Work is underway. | ||||
| Direct Billing tool prototyping | Process | How to adapt the TNSC billing system OIS uses to process certain kinds of transactions for CSS teams like Training, PC Service, MDS/DDM. | ||||
| DTR Text layout standards | Process | JV Uploads are still the dominant way to bill, and the client would prefer some consistency in what the DTR line item text says. We need merely conceive of some standards and adopt them the next time we make a file. | ||||
| Billing Calendar standardized | Process | We can improve our performance with a consistent schedule for doing billing, with goals of spreading out transactions across the month to avoid pileups at month-end. Feeds into the CSS Calendar initiative. | ||||
| Group Cohesion through a Common Perspective | Process | Which is to say, self documentation. Anna Pope's idea about a chart of who we are and what we do and how we do it. This documentation would be similar to the Health Plans comparison chart from MIT benefits. We would write it. | ||||
| Streamlining of JV Upload File Creation and Processing | Tool Fix | Brainstorm how this could be improved for each of us that does it. | ||||
| to:css-billing mailing list for processing bills | Process | Would replace to:qla@mit.edu,abdenna@mit.edu with an archived mailman list. Additional hands could help with work just by being added to the list; mailings could not be lost; work could continue if Quentin was unexpectedly unavailable. | ||||
| Quickbooks expanded | Tool Fix | Jeff uses QB to manage proposals and create and email invoices; upgrade to 2010 (done.) | ( | Quickbooks expanded |
| Can we make Quickbooks multi-user enough to let the MDS SLA business operate from the same database as DCAD, including invoicing? |
| Invoices | Tool Fix | Our methods of creating invoices to justify and document charges is ad-hoc and often labored. Can we converge on some efficient processes or simple tools to make an emailable invoice easy to create and send? | ||||
| DLC documentation of IS&T Billing |
| Create a brief guide for the AO/FO/FA/AA community to understand IS&T billing. what we bill for, in what ways, when, how does it look in SAP DTRs when we do it, who to contact for questions |
Note |
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March 19, 2010 - -the CSS Billing Working Group met for the first time, to coalesce around a common vision for service objectives and a list of potential solutions to process inefficiencies that have plagued us for years. This page is a home for the artifacts of their effort. |
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