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	SD-metrics
	SD-metrics

Service Desk

Office Excel

grid	true
name	SD call center metrics.xls

Repair Center

Office Excel

grid	true
name	SD repair center metrics.xls

Software Distribution

Office Excel

grid	true
name	SD software metrics.xls

Telephony

Office Excel

grid	true
name	SD telephony metrics.xls

Tickets h4. Tickets & Demographics

Office Excel

grid	true
name	SD tickets metrics.xls

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