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We're inviting Christine and Nicole H. to the November 18th meeting since Ann W. can't make it; we'll meet with her on November 25th, 9:30-10:30.

It may be helpful to have Christine and Nicole visit together so Nicole can hear how RISG fits into circulation and service desks. Both groups will do assessment
Nicole's group oversees space programming; Christine's group will be involved with maintenance of physical loactionslocations.

We plan to have Nicole & Christine together from 9-10, on November 18th.

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Hayden - Always circ person at the desk, also Hum or Sci person. Assumption that librarians Librarians don't have to know about advanced circ issues because they can be handed off to circ person. Between 11-5 HumanatiesHumanities/Science librarians and support staff , staff one side of desk. No official scheduled on call. IM is used as an on call method to call someone from hum or sci as needed. Very few reference questions are asked at desk. Mostly reserves and circulation. Ask-Us phone line rings to Hayden as well. Some special training sessions.

How important is it to us that librarians be involved in the desk
May Even though it may not make economic sense; expensive to have librarians handling circ functions, it's important.
Many like the contact with MIT community as it happens at the desk.

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Does it make sense to keep track of how many times we are contacted while on call?
other Other reference studies group to follow up on this (won't happen fall '09 semester)

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Questions for Christine and Nicole:
Two questions from Howard and Tracey Tracy meeting.
Also would like to hear what they thought about training issues for the desk and how that will work.
Any preliminary thoughts on space programming? The geography of the libraries is still important for many collections. How will divisional staff participate in discussions that have implications on local space? How can we suggest ideas for future space needs? (ie instruction plan includes, "find more space for instruction")
Assess why people go to specific locations and how that may impact space planning decisions.

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