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- Voice mail to electronic mail - Mark Silis has the server up
- Shuttle Track Voice response completed and in use. Potential for web/IVR interface usability improvements.
(Dennis found later that server transition to W92 has not been completed.) - Collaborative Video Display- NW30 installation complete and in use per S. Lerman.
Remaining two installations - Baker House and McGregor or Burton-Connor to be completed this winter. - Real Time Collaboration Sever for SMA Phase 2: There is a list of 10 products for evaluation , including CISCO Cisco MeetingPlace, WebEx, Marratech.
Allison noted that the WebEx account she has provided Dennis is valid until the end of December =9205'05. - Support for Cambridge MIT Institute =96 meetings held with Peggy Enders , Sam Prentis key alum representing students and alum' - ACME ( Alumni of CME). Talking with Peggy Enders, Sam Prentice about potential ICP experiment.
This years group has extensive laptop ownership ( all except1 except 1 own). They have started using a the Confluence wiki. Issues around connectivity at Cambridge University and MIT web certificates have surfaced. - Real time collaboration tools for Alcator experiment at Plasma Science Fusion Science Center-
PFSC conducted a campus trial to evaluate presence services and multi media connectivity over the internet. Using Internet2 Presence and Integrated Communications (PIC) . SIP Express Router (SER) , an open source application for extending the SIP infrastructure. - Media lab experiment to build VoiceMesh network. Met with Andy? Will use Sip voice mesh networkin Andy Lippman's group. Will use SIP and want to show interaction with Regular telephones
Dennis : Please note further detail as needed!
- regular telephones. They would like 5-10 numbers to receive calls.
Related activities from Operational Plans
- OIS - Theresa
- OIS has provided support for current ICP experiments. Would like feedback on performance and be in the loop on the future vision thu group email or project web pages.
New SIP server is in use by Jeff, Mark, Ron, Chris, Dennis. The server is networked and is redundant in terms of power, but code is not reproducible yet. Mark is continuing with development effort.
Woodshole Tie tie line, Shuttle track Shuttletrack are in production ( Shuttle track uses Asterisk server) - CSAIL conducting own experiments
plans Plans to use wireless IP phones to deal with Stata cell phone performance issues.
Theresa noted the challenge of ICP reporting to include activities such as those at CSAIL.
Dennis mentioned that Mark and he had met with Jack Castanza
Will we have several SIP servers CISCOCisco - IS&T and CSAIL and Asterisk for shuttle track ?and voice mail.
Support Models for ICP - Allison, Greg, Thomas , Kumar , Baron, Rao
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What is the process for transitioning from experiment ( low =20
standards) to service ( high standards)
Dennis and will work with Mark will work to define levels of service.
Need a group to monitor and evaluate experiments for potential scaling and service potential.
IS&T will provide the infrastructure. Existing infrastructure should serve as a gating factor for choice of experiments.
Vijay mentioned that Hockfield has a vision of MIT as an experimental campus?
Pricing? Dolan - telephone vs network pricing.
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Which group is tasked with support =96 the general purpose help desk staff is not appropriate to deal with specialized set up and problems they do not see regularly.
Oliver mentioned Stanford =91s 's use of a Pilot Production Control group and a corresponding knowledge base to interface with the pilot teams and provide support and provide a buffer to the Enterprise level general purpose help desk staff. The help desk staff should have a list of experiments that have transitioned to service and direct calls to the Pilot production control group.
Staffing levels for the special support group to be determined by Oliver and Dennis. Composition from AC, CSS, OIS, TS.
Another meeting needed to continue the discussion.