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- Understand and document existing conditions, starting from how money arrives in SAP and working backwards to the transactions that prompt it.
- Identify opportunities for a simpler, more coherent, more client-focused system
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By the end of FY10 Q2 (end of December 2009) explore systems that might ease our pain and identify opportunities – - can we get the equivalent of QuickBooks to track client transactions and issue unified bills?
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