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- Something about the definition of reference (I'm pretty sure that I missed something about this that maybe came up at the PSLG meeting? Where does this fit in to reference statistics? Does it have to do with whether a question is reference or other or who should be recording statistics?) - Mostly following the RUSA guidelines but replace the word consultation with transaction.
- A rough timeline of how we plan to roll out the policy (when & how we'll publicize, etc.) Heather started; Bill will take a look at this and see if additions or changes need to be made.
- Some ideas for whether the reference statistics sheet needs to change at all? Heather - Incorporate definition of reference to the sheet?
- Discuss which weeks we will sample? It was suggested that Steve picked these before and would likely be willing to continue to pick them. I like that idea. We could possibly make some recommendations, don't bridge two months, yada, yada.
Bill is going to look at online random number generators. - Our audience will be all-lib as there are people outside of ps-lib who handle reference questions. Include a note that says, "think this doesn't apply to you? Think again." Include example ref transactions. Craft 2 different message? Ask Steve. What are the boundaries, what are we trying to capture.
- Talk to Jess about reporting structure. What do people without reference coordinators do? Who do they give their sheets to? Send to Jess directly?
Print or electronic? Both? - Who will answer questions reference statics process after the launch? Particularly for people that don't have a reference coordinator?
- Need to think about who will coordinate statistics being taken at other times of year? Wait until after re-org?
4. Publicize the new model email, personal communication within local units
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