Service Vision Statement
(Approved by RISG, 4/15/09)
The MIT Libraries will provide a culture that facilitates user self-sufficiency and independent discovery. Users will have quick connectivity to subject and technical expertise when consultation is needed, through a variety of communication channels.
We will strive:
- to deliver consistently high-quality services through follow-up and assessment.
- to be agile, developing innovative solutions in response to our dynamic environment.
- to raise users' awareness of our services in support of their independence and self-sufficiency.
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Older drafts and notes (also see play space below)
2009 reference vision statement first draft:
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