Reference statistics sampling proposal

Timeline -

April 13 - Meeting with Steve Gass and Jess ? re: reporting ref stats in the new model. Bring any final questions for Steve.
May 1 - Decide on weeks to sample, if we didn't decide in the meeting.
May 15 - Complete first draft of email that will be sent to (PS-Lib?)
Late May - early June - Steve to send email introducing the new policy
June 15 - Continue to publicize policy, pick dates by this time.
July 1 - New policy in placeReference statistics sampling model lanuches! Stop taking daily statistics. Send reminder.

To do

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1. Decide which definition of reference to use. - I'm thinking we probably want to know this (or have a good sense of where we are, by the meeting with Steve, April 13.

I. Reference and User Services Association (RUSA)

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2. Draft message to all-lib for Steve to send, describing new system. - (First draft by ~May 15, any takers?)

• Make it clear that everyone who ever answers any questions from the public should be involved. (First draft by ~May 15, any takers?)

3. Make a web / wiki page describing the new system. - Heather & Bill

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4. Meet with Steve and Jess to figure out logistics.

Monday, April 13th, 4-5 pm in the DIRC - Thank you, Remlee!
Make schedule For this meeting we will have prepared:

• Something about the definition of reference (I'm a little confused. Where does this fit in to reference statistics? am I getting this confused with the reference vision statement?)
• A rough timeline of how we plan to roll out the policy (when & how we'll publicize, etc.)
• Some ideas for whether the reference statistics sheet needs to change at all?
• Discuss which weeks we will sample?
• Decide who our audience will be (PS-Lib? Does that include everyone? Add individuals?)

5. Publicize the new model

• Make timelines for reminding people to keep statistics

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• • Timeline for FY 2009 and lead in to sampling method
  • Timeline for FY 2010 to send reminders that sample weeks are coming and how to find stats sheets.
• Remind them how to distinguish whether a question is "reference" or "other"

PSLG Proposal

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Reference Statistics Review - This links to citations & notes from the literature review we did as background, also notes related to different reference statistics-taking options including the READ scale, subscription services (such as AltaRama and DeskTracker) and macros in Excel that we tried out. A tool of interest may be Zoho Creator, which allows users to create on the fly databases with some decent options.