...
- Capture the sense of flexibility, adaptability, and nimbleness
- Capture the entrepreneurial approach to service
- Capture the fundamental unpredictability of services and technologies (e.g., citation management tools and data services). Acknowledge that there is unpredictability but that we are adaptable.
- 2006 photo diaries study -- use these results to see the context of self-sufficiency. Bring that context into the vision. All data is in DSpace.
- Users first go to a "trusted resource." Use this idea of trust.
- Consider results of Angie's work with 3.091.
- Use benchmarks also as part of vision.
Members of Ref Vision 2009 TF: Maggie BartleyRemlee Green, Stephanie Hartman, Bill Helman, Lisa Horowitz (convenor), Angie Locknar, Heather McCann, Anita Perkins