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  1. Do lit review by 10/8.
  2. Find out what stats are required by ARL and Steve.
  3. Find existing method for collecting stats.
  4. Think about how we'll use these stats. For scheduling & staffing levels.
  5. Think about what we want to know: amount of questions at desk and away from desk, as well as when they're being asked.  Transactions vs. # of questions.  How long they take.

Altarama demo: November 17, 2008

local, 30 concurrent logins, concurrent logins may be a problem, might make it prohibitively expensive
Live mode v. Batched mode
Cannot log exact number of minutes (broken into <1, 1-5, 6-10, 11-20, 20+) breakdown is system-wide

Admin can change breakdown of minutes,
Groups can also be changed by admin, which group is displayed (enabled).
Type is different, each one is member of groups, type can be assigned to different groups.
System-wide, which group is available, then individuals decide which group will be displayed

Hosting 3 levels of security - something other than standard internet access, need to go up a level, gets into your own URL, FDA uses highest level, Corbis or Rand Corporation middle level security. If they host we would have our own place on their site, and other DeskStats users wouldn't be able to see it.

System -> reference users or general users
Pay by number of concurrent logins, regardless of the number of accounts that exist. You would need a few of the higher level accounts (if you buy 30 concurrent, you get a higher level to manage it).
We have full level accounts (question) without password. trial2.altarama.com then username (hmccann, remlee,..)

Changing location: some issues, need to change default location if switching libraries
Any number of groups within
Whatever time differentiation we want
Received via - can change categories, make as many categories as we want
Preferences can be set based on login, not location

There are about 60 code tables that they deliver and about 60 that they let us design on our own. (e.g. can we change the wording of status to be more about whether the question was answered or referred)
Can do either live or batch recording

There are multiple resource fields, but we would be able to change the words in that and possibly use it for referral?

Hospital network in Pennsylvania is using this model, but I didn't hear which one.
FDA food
Lisa is going to be in touch with Linda about setting up a trial period, hopefully sometime in December so that we can take this back to RISG.