An important note about Moves and your Browser (IE11, Firefox and Chrome)There are several things to keep in mind about the Moves and the Browser that you are using. - If you have a problem with SyncMavenApps responding with either a “timeout” or a “no data received” error. These SyncMavenApps errors occur, in part, because, in some browsers, the browser response timeout defaults to 5 minutes. Currently, SyncMavenApps takes about 6 minutes to complete.
- If you are using Firefox: the following must be done:
- Update Firefox to version 31.0.
- The response timeout must be increased by doing the following:
- Open Firefox and enter about:config for the URL and click the “I’ll be careful, I promise!” button.
- Search for the Preference Name network.http.response.timeout.
- Change to default value of 300 to a new value of 3600.
- Restart Firefox.
- If you are using IE 11: update to the most current version. No other changes are needed. The response timeout default is 1 hour.
- If you are using Chrome: the response timeout defaults to 5 minutes and cannot be changed. Use either IE11 or Firefox.
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