...
how to market / where to link to
Staff training
Managing the files
space issues/file size/managing files
Managing the files
Fairly large files (3-10MB) for the Flash files, store them centrally on a designated server.
Production files used to create the Flash files are large too - keep them backed up centrally in case others
technical problems (audio)
Costs, staff training
No IT staff directly involved in project, outside of purchasing and installing software.
Software fairly intuitive but lots of details, so hard to use if not a regular tool. We designated certain staff for training - if others want a video made, they write scripts and work with trained staff. Gave several training sessions and run monthly drop-in sessions to work on projects and get advice.
Purchased though connect.gov at bulk discount ($?)
have upgraded software once @ cost of $?
Headsets: had intermittent problems with USB headsets, ended up recommending those with direct audio plug-ins, $?? headsets seem to do fine technical problems (audio)