Page History

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1. Get MIT Certificates and Get MIT Certificate Authority
2. Change Kerberos Password
3. How to connect to MIT Secure (MIT Secure WiFi or direct ethernet cable connection to MITnet is required for printer access)
   1. I just changed my Kerberos Password and now I can't connect to MIT Secure
4. How to Setup Your MIT Email
5. How to Setup Exchange Email in Apple Mail
6. How to Set up Out of Office Replies for your Exchange Emails
7. Request static IP address/addresses from IS&T
8. Register your computer to MIT's network (All new machines must do this registration or they will stop connecting to the network properly after a few weeks. You must do this separately for the wireless AND wired connections if you're using DHCP. Machines using static IPs don't need to be registered.)
9. Set up an email mailing list
10. How to set up a mobile device at MIT
11. Set up your MIT voip phone
12. Connecting to VPN from off campus
13. The MIT Zoom Landing Page for all your remote meeting and teaching needs
14. The Slack Messaging and Collaboration Tool
15. The main IS&T Webpage can be found here.

Getting Started

1. What new hires need to do IT-wise before their start date to ensure they hit the ground running
2. Safe Computing at MIT Best Practices: Safe Computing presentation.pdf
3. How to connect to MIT Secure (MIT Secure WiFi or direct ethernet cable connection to MITnet is required for printer access)
4. Register your computer to MIT's network (All new machines must do this registration or they will stop connecting to the network properly after a few weeks. You must do this separately for the wireless AND wired connections if you're using DHCP. Machines using static IPs don't need to be registered.)
5. Get MIT Certificates and Get MIT Certificate Authority
6. How to Set Up Your MIT Email
7. How to Set up Out of Office Replies for your Exchange Emails
8. How to Setup Exchange Email in Apple Mail
9. How to Setup Exchange Email in Outlook
10. Proper Care and Feeding of your Exchange Email and Calendaring
11. How to use Spam Filtering to stop spam emails 
12. If you're using Spam Filtering, you should turn off Apple Mail's Junk Mail filter
13. How to create your own DLC or personal website with MIT's Drupal Cloud Service
14. Travel safely with these IS&T Traveler's IT Tips and information from MIT's OSP
15. In accordance with Massachusetts state law, all administrative staff are required to adopt recommended practices to protect sensitive data. In particular be vigilant of PHISHING attacks.
16. How to add an office network printer via IP address in Windows 10 (for this you will need the printer's actual IP address.  All printers at MIT start with 18.#.#.#)
17. How to add an office network printer via IP address in Mac OS X (for this you will need the printer's actual IP address. All printers at MIT start with 18.#.#.#)
18. How to set up Time Machine backups on a Mac (external HD is required)
19. How to set up Windows Backup in Windows 7 (external HD is required)
20. Sign up for MIT's Dropbox
21. Step by step set up of MIT's Dropbox
22. IS&T's Dropbox for Business Initial Set up Page (general help with all aspects of MIT dropbox)
23. How to install and connect to MIT's VPN on a Mac from off campus.
24. Need to teach or meet remotely? Visit the MIT Zoom Landing Page
25. Getting started with the Slack Messaging and Collaboration Tool

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1. How to plan the purchase of computer hardware to last the necessary amount of time
2. MIT IS&T recommended computer hardware
3. SHASS Printer recommendations
4. SAP Web Purchasing (will be discontinued on February 15, 2014)
5. ATLAS Purchasing (replaced SAPWeb on February 15, 2014)
6. For Licensed MIT software downloads see "Software Downloads" below.

Preventative Maintenance and Security

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1. Dan and I are not allowed access to many confidential business systems (Atlas, SAPGui, BioQuery, Cognos, etc) used by administrative staff in the areas we support.
   For issues involving the use of these business systems, users should contact MIT IS&T's Business Help Team or call 3-1101 (on campus) (617-253-1101 from off campus) and ask for Business Help.
2. How to configure printing in SAPGUI to print to your printer.
3. Cognos is generating a blank PDF report page.
4. SAPGui for Mac won't quit or cancels shut down of Mac.
5. Opening Data Warehouse Reports in BrioQuery on the Mac.
6. The Data Warehouse Reports can also be found on reports.mit.edu via Cognos as well. Cognos is slated to eventually replace BrioQuery as the way to access Data Warehouse reports.

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1. If an employee is leaving MIT, there is an Employee Departure Checklist areas should use to make sure you capture all the information you may need after they leave.
2. IS&T has a Leaving MIT informational page on things to think about when an employee leaves MIT.

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