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How do I release messages that are being held as spam or bulk mail by O365 spam filtering?
• Visit https://protection.office.com/
• If you are not already logged in to MIT's Office 365, you will be prompted to sign in.
• Enter your @mit.edu email address
• Click "Next"
• Click "Work or school account"
• You will be taken to Touchstone@MIT to log in.
• Your filtered messages are available under Threat Management -> Review -> Quarantine
After you click on the blue square you should see this:
For users who manage a white or black list (good and bad senders list), you will need to create those lists in OWA.
• Visit OWA (owa.mit.edu)
• Gear icon (upper right corner of web page) -> Options -> See All Options...
• Select “block or allow”
• Make sure the Automatically filter junk email radio button is selected
• White listed recipients can be added to “safe senders and recipients,” and denied senders added to “blocked senders.”
• Mail sent to blocked senders should be automatically filtered to the user’s quarantine page at https://protection.office.com/ (see above for more information)
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