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Configuring Email via BlackBerry Internet Services website.

Account Setup:

  • First navigate to your carriers BlackBerry BIS portal.Verizon https://bis.na.blackberry.com/html?brand=vzw
    Sprint https://bis.na.blackberry.com/html?brand=sprint*
  • Once your at the carriers BlackBerry BIS, click on "Create New Account".
  • Read and accept the legal terms.
    The BIS page will ask for the device's PIN and ESN number, to find those, on your BlackBerry.
    Go to Options -> Status.
    Within Status you will see the device's PIN and for the ESN use the "ESN(dec)". Enter the PIN and ESN(dec) number into the fields, and press Continue.
    Enter in a User ID.
    Enter in a password, and confirm the password.
    Choose which language you want the website to be in.
    (Record this User ID and Password for future access to the website, this is not your Kerberos username and password.)
    Click Sign Up.
    Click Next.
    Your account is now configured.
    Setting up E-Mail:
    Log into you BlackBerry Internet Services account, if your not already logged in.
    In the left pain, click on Email accounts
    Then Click on Set Up Account.
    In the Email address field, enter in your full MIT email address (e.g. username@mit.edu)
    In the password field, enter in your MIT email/kerberos password. Confirm the password.
    Click Next (BIS will attempt to auto-configure the email account, but more settings are needed.
    Check, I will provide the settings to add this email account.
    Click Next.
    Choose either personal email account, or work email account. (either one will work)
    Under "Internet Service Provider Email (POP/IMAP), Click on "I will provide the settings to add this email account"
    Click Next.
    User Name: MIT username (not the full email address)
    Password: Password should be filled in ,if not enter your MIT password.
    Email Server: Enter in username.mail.mit.edu
    Email Address: Email address should be filled in, if not enter in your MIT email address.
    Click Next.
    If you have properly enter your MIT email account information, you will recieve a pop-up window stating "You have successfully configured access to: username@mit.edu".
    Click Ok.
    On the left pane, click Service Books.
    Click Send Service Books. (Anytime you change your account settings, it good to send this updated information to your device. Sending Service Books to the BlackBerry will update the devices information immediately.)

Within a few minutes, depending on network congestion. You should see the new mailbox on your device. Email will start coming in within about 15 minutes.

Configuring Email via BlackBerry.

I've written up the steps that I took to configure my device to read MIT email. I did this after activating the device. However, when I went to set up my BIS account via the Verizon site (https://bis.na.blackberry.com/html?brand=vzw), I was unable to create an account. First I was told that my device was registered under a different service provider. Most recently, I'm informed that I can't access the BIS through the web. We're working on this.

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