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- Get MIT Certificates and Get MIT Certificate Authority
- Change Kerberos Password
- Request static IP address/addresses from IS&T
- Register your computer to MIT's network (you must do this separately for the wireless AND wired connections if you're using DHCP). Machine using static IPs don't need to be registered.
- Set up an email mailing list
- How to set up a mobile device at MIT
- Set up your MIT voip phone
- Connecting to VPN from off campus
Getting Started
- MIT Email Configurator Wizard
- Proper Care and Feeding of your Exchange Email and Calendaring
- How to use Spam Quarantine to stop spam emails
- If you're using Spam Quarantine, you should turn off Apple Mail's Junk Mail filter
- What new hires need to do IT-wise before their start date to ensure they hit the ground running
- Safe Computing at MIT Best Practices: Safe Computing presentation.pdf
- How to create your own DLC or personal website with MIT's Drupal Cloud Service
- Travel safely with these IS&T Traveler's IT Tips and information from MIT's OSP
- In accordance with Massachusetts state law, all administrative staff are required to adopt recommended practices to protect sensitive data. In particular be vigilant of PHISHING attacks.
- How to add an office network printer via IP address in Windows 7 (for this you will need the printer's actual IP address. All printers at MIT start with 18.#.#.#)
- How to add an office network printer via IP address in Mac OS X (for this you will need the printer's actual IP address. All printers at MIT start with 18.#.#.#)
- How to set up Time Machine backups on a Mac (external HD is required)
- How to set up Windows Backup in Windows 7 (external HD is required)
- Sign up for MIT's Dropbox
- Step by step set up of MIT's Dropbox
- IS&T's Dropbox for Business Initial Set up Page (general help with all aspects of MIT dropbox)
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- Troubleshooting 101: The easy stuff to do to hopefully get your computer quickly working again.
- Proper Care and Feeding of your MIT Email and Calendaring
- How to remove old certificates from Firefox. Do this only after quitting and relaunching Firefox (after renewing your certificates) doesn't work. Then you will need to get your certificates again.
- IS&T has a guide to troubleshooting renewed certificates that don't work.
- How to unset a hard drive from Time Machine on the Mac if you accidentally make it a backup drive.
- Should you update to Mac OS 10.9 Mavericks and what to do when you run into problems.
- There are these Notification bubbles that keep appearing in the upper right corner of OS X. How do I turn Notifications off?
- How to connect from off campus to MIT via VPN on a Mac or Windows machine
Equipment Disposal
- Please contact your section's SHASS IT Liaison if you would like any old equipment removed. They will contact Albert and Dan who will happily take care of all steps of equipment deactivation, data wiping, and disposal.
- If you're comfortable having equipment removed yourself, go to Atlas and fill out a Campus->Service Request->Create Request form for recycling. Before discarding unwanted equipment, please make sure that if the device has an MIT asset tag that it has been properly deactivated and that all confidential data has been securely wiped. Please contact your section's SHASS IT Liaison if you are uncertain how to do these steps.
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