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NOTE: If you are not familiar with linux, don't try this, get the thalia ops team involved. These are very rough notes, more a reminder to developers who have already done these things. If you have not, please involve ops rather than trying to do it yourself.

1. Is alfresco running? Go to http://mv.ezproxy.com.ezproxyberklee.flo.org/alfresco^{Image Added}

If not, stop and start alfresco:

cd /home/alfresco/faces/jsp/dashboards/container.jsp &nbsp^{Image Removed};-2.1.1-enterprise

./alfresco.sh stop (wait for 2 minutes for Alfresco to completely stop)

./alfresco.sh start (look at ./alfresco.log to make sure it indeed starts)

retest step 1

2. Is the IME running? go to http://mv.ezproxy.com.ezproxyberklee.flo.org/libraries^{Image Added}

If not, can we access the manager: http://mv.ezproxy.com.ezproxyberklee.flo.org/manager/html^{Image Added}

If not, are tomcat and apache running? http://mv.ezproxy.com.ezproxyberklee.flo.org^{Image Added}

 Try to stop and start the web server:
Wiki Markup Try: /etc/init.d/web stop

/etc/init.d/web start

look at the log file at /home/apache-tomcat-5.5.23/logs/catalina.out to make sure that tomcat starts with no problems

If the log file complains about address in use:
ps -aux | grep tomcat (how many tomcat process are running)

ps -aux | grep alfresco (which one is the alfresco tomcat process)

Don't touch the alfresco tomcat process. Kill the other tomcat processes listed: stop
ps \-aux \| grep tomcat
There should only be 2 \-\- one for tomcat, one for the tomcat within alfresco. If there are more than this, kill the tomcats that are NOT alfresco.
kill \-9 \[id for thalia tomcat serverservers\]
ps \-aux \| grep tomcat again to make sure there is only the alfresco process running
then /etc/init.d/web start to start the thalia web server
\\ \\server

3. If things still don't work, reboot the entire server:

shutdown -r now

When the server comes back up:

start alfresco first

cd /home/alfresco-2.1.1-enterprise

./alfresco.sh start

check the alfresco.log and go to http://mv.ezproxy.com.ezproxyberklee.flo.org/alfresco/ to verify if Alfresco is running now

now start the IME web server:

/etc/init.d/web start

check catalina.out to see if there are problems.