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{"sheet":"Titles Lookup","index":0,"n_rows":6768,"n_cols":9,"rows_kept":6768,"cut":false,"hidden":false,"merged":[]}
["Based on previous tables and Empdir from Sep 2004, and subsequent updates over the years","JobCohort","IT","Date Added",null,null,null,"Count of JobCohort"]
[0,"unknown",null,"2005-10-01",null,null,null,"JobCohort","Total"]
[2,"student",null,"2005-10-01",null,null,null,"admin",3833]
[" Knight Research Fellow","other academic",null,"2005-10-01",null,null,null,"alum",3]
[" Technical Instructor","other academic",null,null,null,null,null,"community",5]
["?","unknown",null,null,null,null,null,"email form",1]
["2ND CLASS ENGINEER","technical",null,null,null,null,null,"faculty",835]
["3RD CLASS ENGINEER","technical","it",null,null,null,null,"non-mit",27]
["5 E S S CONSULTANT","admin","it",null,null,null,null,"other academic",276]
["5 E S S SYSTEMS ENGINEER","admin","it","spelling of 5ess changed in 2003",null,null,null,"research",287]
["5ESS CONSULTANT","admin","it","spelling of 5ess changed in 2003",null,null,null,"service",2]
["5ESS SYSTEMS ENGINEER","admin",null,"2004-09-01",null,null,null,"student",53]
["A C Cope Professor of Chem and Associate Dept Head","faculty",null,"2005-12-15",null,null,null,"technical",510]
["A C Cope Professor of Chemistry","faculty","it","2004-06-01",null,null,null,"unknown",5]
["A/P Assistant","admin",null,"2004-01-12",null,null,null,"(blank)"]
["AA Administrative Staff Assistant ZZ","admin",null,null,null,null,null,"Grand Total",5837]
["Abdul Latif Jameel Prof of Poverty Allev & Develop","faculty",null,"2004-01-12"]
["Abraham Siegel Prof of Managment","faculty"]
["ABRAHAM SIEGEL PROF OF MANAGMENT/CHAIR OF FACULTY","faculty",null,"2004-01-12"]
["ABRAHAM SIEGEL PROF OF MGMT & CHAIR OF FACULTY","faculty"]
["Acad Head, MAS, Prof Architect & Media Arts & Sci","faculty"]
["ACADEMIC ADMINISTRATOR","admin"]
["ACADEMIC ADMINISTRATOR / STUDENT SERVICES","admin"]
["Academic Administrator/Student Services","admin",null,"2004-05-01"]
["ACADEMIC AND PERSONNEL COORDINATOR","admin"]
["Academic Coordinator","admin"]
["ACADEMIC PROGRAM ADMINISTRATOR","admin","it"]
["ACADEMIC PROGRAMS ADMINISTRATOR","admin","it"]
["Academic Programs Manager","admin"]
["Academic Technology Specialist","admin",null,"new in 2003"]
["Academic Technology Specialst","admin"]
["ACCESS SERVICES LIBRARIAN","admin"]
["Access Services Supervisor, Barker","admin"]
["ACCOUNTANT","admin",null,"2004-01-12"]
["ACCOUNTING ASSISTANT","admin",null,"2004-01-12"]
["ACCOUNTING ASSISTANT, CONF SERVS/EVENTS/INFO CTR","admin",null,"2004-01-12"]
["Accounting Clerk","admin"]
["ACCOUNTING CLERK / EH","admin"]
["Accounting Clerk, EH","admin"]
["Accounting Manager","admin",null,"2005-12-15"]
["ACCOUNTING OFFICER","admin",null,"2004-01-12"]
["Accounts Payable Assistant","admin"]
["Accounts Payable Assistant","admin",null,"2005-12-15"]
["Accounts Payable Specialist","admin",null,"2005-10-01"]
["ACCOUNTS RECEIVABLE ADMINISTRATOR","admin"]
["ACQUISITIONS ASSISTANT","admin"]
["Acquisitions Coordinator","admin"]
["Acquisitions Editor","admin"]
["ACQUISITIONS EDITOR, COMPUTER SCIENCE","admin"]
["ACQUISITIONS LIBRARIAN FOR DIGITAL RESOURCES","admin"]
["ACQUISITIONS LIBRARIAN FOR SERIALS ACQ","admin"]
["ACQUISTIONS ASSISTANT","admin"]
["Acting Animal Resource Manager","admin",null,"2004-01-12"]
["Acting Department Head & Professor","faculty",null,"2005-05-06"]
["ACTING DIR, PROGRAM IN SCIENCE,TECH & SOCIETY","admin",null,"2005-12-15"]
["Acting Director","admin"]
["ACTING DIRECTOR OF CRN AND WEB MASTER","admin"]
["Acting Director of the Undergraduate Laboratory","admin"]
["Acting Director, Administrative Computing","admin"]
["Acting Director, Leadership Giving","admin"]
["Acting Director, NRL","admin"]
["Acting Executive Director","admin",null,"2005-12-15"]
["Acting Food and Beverage Supervisor","admin"]
["ADINISTRATIVE ASSISTANT, TECHNOLOGY REVIEW","admin",null,"2004-01-12"]
["ADJUNCT ASSOCIATE PROFESSOR","faculty"]
["ADJUNCT PROFESSOR","faculty"]
["Adjunct Professor Emeritus","other academic"]
["Adjunct Professor Emeritus of Urban Studies","other academic","it","2004-01-12"]
["Adm Assistant I, Govt & Community Relations","admin","it","2004-01-12"]
["Adm Asst to Pres Emer/Fmr Chr, & Gray Hs","admin",null,"2004-01-12"]
["ADM ASST, PRES EM & FORMER CHRMN, & TO PRES HOUSE","admin"]
["admin","admin",null,"2005-12-15"]
["ADMIN ASSIST, ALUM CLUBS, CAREERS & AFFINITY GRPS","admin",null,"2004-01-12"]
["ADMIN ASSISTANT / LTE, ROTCH","admin"]
["ADMIN ASSISTANT / LTE, SCIENCE","admin"]
["Admin Assistant II","admin"]
["Admin Assistant II, MIT Washington Office","admin"]
["Admin Assistant II, Student & Young Alum Programs","admin",null,"2004-01-12"]
["ADMIN ASSISTANT, CDIO EDUCATIONAL INITIATIVE","admin","it"]
["ADMIN ASSISTANT, COMMUNITY SERVICES OFFICE","admin","it"]
["Admin Assistant, Director's Office","admin","it"]
["Admin Assistant, Director's Office","admin",null,"2004-01-12"]
["ADMIN ASSISTANT, L F M/ S D M","admin",null,"2005-12-15"]
["Admin Assistant, Ser & Acq Services","admin"]
["Admin Assistant/Local Tech Expert, Humanities","admin"]
["Admin Assistant/LTE, Rotch","admin"]
["Admin Assistant/LTE, Science","admin"]
["Admin Asst","admin"]
["Admin Asst -- RLE","admin",null,"2005-12-15"]
["Admin Asst and Fulfillment System Specialist","admin",null,"2005-12-15"]
["ADMIN ASST FACILITIES & SCHEDULING","admin"]
["Admin Asst II","admin",null,"2004-01-12"]
["Admin Asst II,  Clubs & Reg Programs","admin","it"]
["Admin Asst II, Alum, Clubs & Regional Programs","admin"]
["Admin Asst II, Alumni Activities","admin"]
["Admin Asst II, Alumni Fund Leadership Pr","admin"]
["Admin Asst II, Government & Community Relations","admin"]
["Admin Asst II, Information Systems & Services","admin"]
["Admin Asst II, Online Projects","admin"]
["Admin Asst II, Operations and Information Systems","admin"]
["Admin Asst II, Ops & Information Systems","admin"]
["Admin Asst II, Parents Association & Fund","admin"]
["Admin Asst II, Regional Programs & Affinity Groups","admin"]
["Admin Asst II, Sloan Auto Lab","admin"]
["Admin Asst II, Student and Young Alumni Programs","admin"]
["ADMIN ASST TO CHIEF FACILITIES OFFICER","admin"]
["ADMIN ASST TO CREDIT MANAGER","admin","it","2004-01-12"]
["Admin Asst to the Director","admin"]
["ADMIN ASST, CENTRAL ADMIN","admin"]
["ADMIN ASST, FILM COORDINATOR","admin"]
["ADMIN ASST, RESIDENCE AND CAMPUS ACTIVITIES","admin"]
["ADMIN STAFF ASSIST FOR DEAN OF UNDERGRAD ED","admin","it"]
["ADMIN STAFF ASST, CONFERENCE SERVS/EVENTS/INFO CTR","admin"]
["ADMIN STAFF ASST, GOVT & COMMUNITY RELATIONS","admin"]
["ADMIN STAFF MECHANICAL ENGINEERING GRADUATE OFFICE","admin",null,"2004-01-12"]
["Admin. Assistant / Local Tech Expert, Humanities","admin"]
["Admin. Assistant, Director's Office","admin",null,"2005-12-15"]
["Admin. Asst II, Parents Association & Fund","admin"]
["ADMINIS ASSISTANT, C D I O EDUCATIONAL INITIATIVE","admin","it"]
["ADMINISTANT ASSISTANT","admin",null,"2004-01-12"]
["Administration Systems Analyst","admin"]
["ADMINISTRATIVE ANALYST","admin",null,"2004-01-12"]
["ADMINISTRATIVE ASSISTANT","admin"]
["ADMINISTRATIVE ASSISTANT - INSTITUTE ARCHIVES","admin",null,"2004-01-12"]
["ADMINISTRATIVE ASSISTANT - NANOTEC","admin"]
["Administrative Assistant & Mail Room Specialist","admin",null,"2004-01-12"]
["ADMINISTRATIVE ASSISTANT / COURSE MANAGER","admin",null,"2004-01-12"]
["ADMINISTRATIVE ASSISTANT / LOCAL TECH EXPERT","admin",null,"2004-01-12"]
["ADMINISTRATIVE ASSISTANT / PPST CO-COORDINATOR","admin",null,"2004-01-12"]
["ADMINISTRATIVE ASSISTANT FOR GRADUATE PROGRAMS","admin",null,"2004-09-02"]
["ADMINISTRATIVE ASSISTANT I","admin",null,"2004-01-12"]
["Administrative Assistant I/Notary Public","admin"]
["ADMINISTRATIVE ASSISTANT II","admin"]
["Administrative Assistant II, Alumni Education","admin",null,"2004-01-12"]
["Administrative Assistant II, Alumni Fund","admin","it"]
["Administrative Assistant II, Alumni Fund","admin"]
["Administrative Assistant II, Class Giving","admin",null,"2004-01-12"]
["Administrative Assistant II, Class Programs","admin"]
["Administrative Assistant II, EHS","admin"]
["Administrative Assistant II, Fund Operations","admin",null,"2004-06-01"]
["Administrative Assistant II, Information Center","admin"]
["Administrative Assistant II, News Office","admin"]
["Administrative Assistant II, Operations","admin"]
["Administrative Assistant II, Ops & Info Systems","admin"]
["Administrative Assistant II, Parents & Stud Prgm","admin",null,"2004-01-12"]
["Administrative Assistant II, Personnel","admin"]
["Administrative Assistant II, Phonathons","admin"]
["Administrative Assistant II, Reunions & Events","admin",null,"2004-01-12"]
["ADMINISTRATIVE ASSISTANT III","admin"]
["ADMINISTRATIVE ASSISTANT INFORMATION CENTER","admin"]
["ADMINISTRATIVE ASSISTANT, A S P","admin"]
["ADMINISTRATIVE ASSISTANT, ALUMNI CLUBS","admin"]
["Administrative Assistant, Alumni Education","admin",null,"2004-01-12"]
["ADMINISTRATIVE ASSISTANT, ALUMNI SEMINAR SERIES","admin"]
["ADMINISTRATIVE ASSISTANT, ALUMNI TRAVEL PROGRAM","admin"]
["ADMINISTRATIVE ASSISTANT, ASP P","admin"]
["ADMINISTRATIVE ASSISTANT, BARKER ENGINEERING","admin"]
["Administrative Assistant, Biblio Access Services","admin"]
["ADMINISTRATIVE ASSISTANT, CLASS GIVING","admin"]
["ADMINISTRATIVE ASSISTANT, CLASS PROGRAMS","admin"]
["ADMINISTRATIVE ASSISTANT, COMMUNICATIONS OFFICE","admin",null,"2004-01-12"]
["ADMINISTRATIVE ASSISTANT, COMMUNITY SERVICES OFC","admin",null,"2004-01-12"]
["ADMINISTRATIVE ASSISTANT, COMMUNITY SERVICES OFF","admin",null,"2004-01-12"]
["administrative assistant, community services office","admin"]
["ADMINISTRATIVE ASSISTANT, COUHES","admin"]
["ADMINISTRATIVE ASSISTANT, CPRL","admin"]
["Administrative Assistant, Design & Construction","admin"]
["Administrative Assistant, Design & Construction","admin"]
["ADMINISTRATIVE ASSISTANT, DESIGN AND CONSTRUCTION","admin"]
["ADMINISTRATIVE ASSISTANT, DEWEY","admin"]
["ADMINISTRATIVE ASSISTANT, DIGITAL LIB RESEARCH","admin"]
["ADMINISTRATIVE ASSISTANT, DIRECTOR'S OFFICE","admin"]
["ADMINISTRATIVE ASSISTANT, E H S","admin"]
["ADMINISTRATIVE ASSISTANT, E P O","admin"]
["Administrative Assistant, EHS","admin",null,"2004-01-12"]
["Administrative Assistant, EPO","admin"]
["Administrative Assistant, Facilities & Scheduling","admin"]
["Administrative Assistant, Finance & Accounting","admin",null,"2004-01-12"]
["Administrative Assistant, Freshman Advising","admin"]
["ADMINISTRATIVE ASSISTANT, GEOGRAPHIC PROGRAMS","admin"]
["ADMINISTRATIVE ASSISTANT, INFORMATION CENTER","admin",null,"2004-01-12"]
["Administrative Assistant, Institute Archives","admin"]
["ADMINISTRATIVE ASSISTANT, KNIGHT SCIENCE JOURN FEL","admin"]
["Administrative Assistant, LFM/SDM","admin"]
["ADMINISTRATIVE ASSISTANT, M I T WASHINGTON OFFICE","admin","it"]
["ADMINISTRATIVE ASSISTANT, MVP","admin"]
["ADMINISTRATIVE ASSISTANT, NEWS OFFICE","admin"]
["ADMINISTRATIVE ASSISTANT, OPERATIONS","admin"]
["ADMINISTRATIVE ASSISTANT, OPERATIONS & SPT SRVS","admin"]
["Administrative Assistant, PEP","admin",null,"2005-12-15"]
["ADMINISTRATIVE ASSISTANT, PERSONNEL","admin"]
["Administrative Assistant, Resource Deve","admin",null,"2005-04-06"]
["Administrative Assistant, Rotch","admin",null,"2005-07-01"]
["Administrative Assistant, Science","admin"]
["Administrative Assistant, Systems & Tech Services","admin"]
["ADMINISTRATIVE ASSISTANT, TECHNOLOGY REVIEW","admin","it"]
["Administrative Assistant, UROP and Amgen","admin"]
["Administrative Assistant, UROP and CAP","admin",null,"2004-01-12"]
["Administrative Assistant/Course Manager","admin",null,"2004-01-12"]
["ADMINISTRATIVE ASSISTANT/LOCAL TECH EXPERT","admin"]
["Administrative Assistant/PPST Co-Coordinator","admin"]
["ADMINISTRATIVE ASSISTANT-PPST CO-COORDINATOR","admin","it"]
["ADMINISTRATIVE ASSITANT, COMMUNITY SERVICES OFFICE","admin"]
["ADMINISTRATIVE ASSITANT, INFORMATION CENTER","admin"]
["Administrative Asst I, Conference Svcs","admin"]
["ADMINISTRATIVE ASST TO CHIEF FACILITIES OFFICER","technical"]
["Administrative Asst, Acquisitions & Licensing Svcs","admin"]
["Administrative Asst, Cataloging & Metadata Svcs","admin"]
["ADMINISTRATIVE ASST, DESIGN & CONSTRUCTION","admin"]
["ADMINISTRATIVE ASST, OPERATIONS & SUPPORT SERVICES","admin"]
["ADMINISTRATIVE BUSINESS ANALYST","admin",null,"2004-01-12"]
["ADMINISTRATIVE COORDINATOR","admin"]
["ADMINISTRATIVE COORDINATOR, E H S","admin"]
["Administrative Coordinator, Medical","admin"]
["ADMINISTRATIVE DIRECTOR, UPOP","admin"]
["ADMINISTRATIVE EDITORIAL ASSISTANT","admin"]
["ADMINISTRATIVE GROUP LEADER","admin"]
["Administrative Info and Process Manager","admin"]
["ADMINISTRATIVE INFORMATION & PROCESS MANAGER","admin"]
["administrative office, dibner institute","admin"]
["ADMINISTRATIVE OFFICER","admin"]
["ADMINISTRATIVE OFFICER I I","admin"]
["ADMINISTRATIVE OFFICER II","admin",null,"2004-01-12"]
["ADMINISTRATIVE OFFICER, BIOENG & ENV HEALTH","admin","it"]
["ADMINISTRATIVE OFFICER, CECI & OCW","admin"]
["ADMINISTRATIVE OFFICER, CISR","admin"]
["Administrative Officer, Magnet Lab","admin"]
["ADMINISTRATIVE OFFICER, MAGNET LAB & N R L","admin"]
["Administrative Officer, Magnet Lab & NRL","admin"]
["ADMINISTRATIVE OFFICER, MPC & MICRO PHOTONICS CTR","admin"]
["ADMINISTRATIVE OFFICER, MPC & MICROPHOTONICS CTR","admin"]
["ADMINISTRATIVE OFFICER, PROG IN SCI, TECH & SOC","admin",null,"2004-01-12"]
["Administrative Receptionist","admin"]
["ADMINISTRATIVE SECRETARY","admin"]
["ADMINISTRATIVE SECRETARY - EDITORIAL","admin"]
["ADMINISTRATIVE SECRETARY - MEDICAL","admin"]
["ADMINISTRATIVE SECRETARY - TECHNICAL","admin"]
["ADMINISTRATIVE SECRETARY, ASP","admin",null,"2005-10-01"]
["ADMINISTRATIVE SECRETARY, NEWS OFFICE","admin"]
["Administrative Services Manager","admin"]
["Administrative Services Team Leader","admin"]
["ADMINISTRATIVE STAFF","admin"]
["ADMINISTRATIVE STAFF ASSISTANT","admin"]
["ADMINISTRATIVE STAFF, MECHANICAL ENGINEERING","admin"]
["Administrative Staff, MechE Undergraduate Office","admin"]
["ADMINISTRATIVE STAFF, MPC & MICROPHOTONICS CTR","admin"]
["Administrative Staff, Technology Review","admin"]
["ADMINISTRATIVE SUPERVISOR","admin"]
["ADMINISTRATIVE/FACILITIES COORDINATOR","admin"]
["ADMINISTRATOR","admin"]
["Administrator Center for Bits & Atoms","admin",null,"2005-12-15"]
["ADMINISTRATOR FOR GRADUATE STUDENT AFFAIRS","admin"]
["ADMINISTRATOR FOR PROFESSIONAL PROGRAMS","admin"]
["ADMINISTRATOR OF ACADEMIC PROGRAMS","admin"]
["Administrator of Child Care Initiatives","admin"]
["ADMINISTRATOR TO THE DEANS","admin"]
["ADMINISTRATOR, ACADEMIC PROGRAMS","admin"]
["Administrator, Child Care Initiatives","admin"]
["ADMINISTRATOR, DEPARTMENTAL DATABASE SERVICE","admin"]
["Administrator, Electrical Engineering","admin"]
["ADMINISTRATOR, M I T / W H O I JOINT PROGRAM","admin"]
["Administrator, Undergrad Degree Audit","admin"]
["ADMINISTRATOR, UNDERGRADUATE DEGREE AUDIT","admin"]
["Adminstrative Assistant","admin"]
["Admissions & Alumni Coordinator","admin"]
["ADMISSIONS AND CAREER PLACEMENT, L F M/ S D M","admin"]
["ADMISSIONS COORDINATOR","admin"]
["ADMISSIONS COUNSELOR","admin"]
["Adult Nurse Practitioner","technical"]
["ADVANCED MICROFILMER","admin"]
["ADVERTISING MANAGER","admin"]
["ADVERTISING MANAGER,","admin"]
["Advertising Services Coordinator","admin"]
["ADVISOR FOR INTERNATIONAL SCHOLAR ISSUES","admin"]
["ADVISOR TO INTERNATIONAL SCHOLARS","admin"]
["ADVISOR, INTERNATIONAL STUDENTS","admin"]
["Advisor, Office of the President","admin"]
["AERONAUTICS & ASTRONAUTICS LIBRARIAN","admin"]
["AESTHETIC RESEARCHER","admin"]
["Affiliate Faculty Member","other academic",null,"2005-04-06"]
["AFFILIATED ARTIST","technical",null,"2005-06-01"]
["AFFILIATED FACULTY","other academic"]
["Affiliated Faculty Harvard/MIT Division of HST","other academic"]
["AGA KHAN PROG FOR ISLAMIC ARCHARCHIVES SPECIALIST","technical",null,"2004-01-12"]
["Air Conditioning Mechanic (H&V)","technical"]
["Alarm Control/Operator/LL","technical"]
["ALFRED H CASPARY PROFESSOR OF PHYSICS","faculty"]
["ALFRED P SLOAN PROF OF BIOLOGY& CHEMISTRY EMERITUS","other academic",null,"2004-06-01"]
["Alfred P Sloan Professor of Management","faculty"]
["Alfred P Sloan Professor of Management, Emeritus","other academic"]
["ALFRED P SLOAN PROFESSOR OF MGMT","faculty"]
["Alfred P Sloan Professor-Biology & Chem, Emeritus","faculty"]
["ALLEN PROFESSOR OF M A & S","faculty",null,"2004-01-12"]
["ALLEN PROFESSOR OF MEDIA ARTS & SCIENCES","faculty"]
["ALLERGIST","technical"]
["Allied Health Technician","technical",null,"2004-01-12"]
["Alpine Ski Coach","technical"]
["Alternator Supervisor","technical"]
["alum","alum"]
["Alum","non-mit"]
["alum","non-mit"]
["alum","non-mit"]
["alum","alum"]
["alum","alum",null,"2004-01-12"]
["Alum Affairs Off II, Student & Young Alumni Prgms","admin",null,"2004-01-12"]
["Alum/Visitor","non-mit"]
["Alumi Affairs Officer I I I, Alumni Travel Program","admin"]
["Alumi Affairs Officer III, Alumni Travel Program","admin"]
["ALUMN AFFAIRS OFFICER III, ALUMNI SEMINARS PROGRAM","admin",null,"2005-12-15"]
["Alumna","admin"]
["alumni","alum"]
["ALUMNI AFFAIRS OFFICER I","admin",null,"2004-01-12"]
["ALUMNI AFFAIRS OFFICER I I, ALUMNI FUND ACTIVITIES","admin"]
["ALUMNI AFFAIRS OFFICER I I, CLASS GIVING","admin"]
["ALUMNI AFFAIRS OFFICER I, CLASS GIVING","admin"]
["ALUMNI AFFAIRS OFFICER I, CLASS PROGRAMS","admin"]
["Alumni Affairs Officer I, Clubs & Reg Programs","admin"]
["Alumni Affairs Officer I, Fund Appeals","admin"]
["ALUMNI AFFAIRS OFFICER I, PHONATHONS","admin"]
["Alumni Affairs Officer I, Regional Programs","admin",null,"2005-12-15"]
["ALUMNI AFFAIRS OFFICER I, REUNIONS & CLASS EVENTS","admin"]
["ALUMNI AFFAIRS OFFICER I, REUNIONS & EVENTS","admin",null,"2004-01-12"]
["ALUMNI AFFAIRS OFFICER II","admin"]
["Alumni Affairs Officer II, Alumni Activities","admin"]
["ALUMNI AFFAIRS OFFICER II, ALUMNI CLUBS","admin"]
["Alumni Affairs Officer II, Alumni Education","admin"]
["ALUMNI AFFAIRS OFFICER II, ALUMNI FUND ACTIVITIES","admin"]
["ALUMNI AFFAIRS OFFICER II, ALUMNI FUND ACTIVITIES","admin"]
["ALUMNI AFFAIRS OFFICER II, CLASS GIVING","admin"]
["Alumni Affairs Officer II, Class Programs","admin",null,"2005-12-15"]
["Alumni Affairs Officer II, Donor Relations","admin"]
["Alumni Affairs Officer II, Enterprise Forum","admin"]
["Alumni Affairs Officer II, Fund Appeals","admin",null,"2004-01-12"]
["ALUMNI AFFAIRS OFFICER II, GEOGRAPHIC PROGRAMS","admin"]
["ALUMNI AFFAIRS OFFICER II, GRAD ALUMNI PROGRAMS","admin"]
["ALUMNI AFFAIRS OFFICER II, GRADUATE ALUMNI PROGRAM","admin"]
["Alumni Affairs Officer II, Leadership","admin"]
["Alumni Affairs Officer II, Leadership Giving","admin"]
["Alumni Affairs Officer II, Parents Assoc & Fund","admin",null,"2005-10-01"]
["Alumni Affairs Officer II, Phonathons","admin",null,"2005-12-15"]
["ALUMNI AFFAIRS OFFICER II, REUNIONS & CLASS EVENTS","admin",null,"2005-12-15"]
["ALUMNI AFFAIRS OFFICER II, REUNIONS & EVENTS","admin",null,"2005-12-15"]
["Alumni Affairs Officer II, Stud & Young Alum Prgs","admin",null,"2005-12-15"]
["ALUMNI AFFAIRS OFFICER III","admin",null,"2005-12-15"]
["ALUMNI AFFAIRS OFFICER III, ACTIVITIES & GEOG PRG","admin",null,"2005-12-15"]
["ALUMNI AFFAIRS OFFICER III, ALUM CLUBS, AFFIN GRPS","admin",null,"2005-12-15"]
["Alumni Affairs Officer III, Alumni Activities","admin",null,"2005-12-15"]
["Alumni Affairs Officer III, Alumni Education","admin",null,"2005-12-15"]
["ALUMNI AFFAIRS OFFICER III, ALUMNI SEMINAR PROGRAM","admin"]
["ALUMNI AFFAIRS OFFICER III, ALUMNI TRAVEL PROGRAM","admin"]
["ALUMNI AFFAIRS OFFICER III, CLASS GIVING","admin"]
["Alumni Affairs Officer III, Clubs & Reg Programs","admin","it"]
["Alumni Affairs Officer III, Enterprise Forum","admin"]
["Alumni Affairs Officer III, Fund Operations","admin"]
["ALUMNI AFFAIRS OFFICER III, GRADUATE ALUMNI PRGMS","admin","it","2004-01-12"]
["Alumni Affairs Officer III, Online Projects","admin",null,"2004-04-01"]
["Alumni Affairs Officer III, Parent & Student Prgms","admin"]
["Alumni Affairs Officer III, Parent&Student Prgrms","admin",null,"2004-01-12"]
["ALUMNI AFFAIRS OFFICER III, PARENTS ASSOC & FUND","admin"]
["Alumni Affairs Officer III, Reunions & Events","admin","it"]
["Alumni Affairs Officer, Travel Program","admin","it"]
["Alumni Career Advisor","admin","it"]
["Alumni Fund Officer I","admin","it"]
["Alumni Fund Officer I, Class Giving","admin","it","2004-01-12"]
["Alumni Fund Officer I, Class Programs","admin","it"]
["Alumni Fund Officer I, Phonothons","admin","it"]
["Alumni Fund Officer II","admin","it","2005-12-15"]
["Alumni Fund Officer II & Stewardship Committee","admin","it"]
["Alumni Fund Officer II, Class Giving","admin","it"]
["Alumni Fund Officer II, Direct Mail","admin","it"]
["Alumni Fund Officer II, Electronic Fund Raising","admin","it"]
["Alumni Fund Officer III","admin","it","2005-12-15"]
["Alumni Fund Officer III, Class Giving","admin","it"]
["Alumni Pool Manager","technical","it"]
["ALUMNI RECORDS MAINTENANCE MANAGER","admin","it","2004-01-12"]
["alumnus","alum","it"]
["AMINISTRATIVE ASSISTANT / LOCAL TECH EXPERT","admin","it"]
["AMINISTRATIVE OFFICER","admin","it"]
["AMINISTRATIVE STAFF ASSISTANT","admin"]
["AMPS SYSTEMS AND APPLICATION PROGRAMMER","admin"]
["Anacomp Marketting","admin"]
["ANALOG DEVICES CAREER DEV ASSOC PROF OF ELEC ENG","faculty"]
["ANALOG DEVICES CAREER DEV ASSOC PROFESSOR-ELEC ENG","faculty"]
["ANALYST","admin"]
["ANALYST PROGRAMMER","admin"]
["ANALYST PROGRAMMER I","admin",null,"2004-06-01"]
["ANALYST PROGRAMMER I I","admin"]
["ANALYST PROGRAMMER I I I","admin"]
["ANALYST PROGRAMMER I I I, OPS & SUPPORT SERVICES","admin","it"]
["ANALYST PROGRAMMER I I, ALUMNI NETWORK SERVICES","admin","it"]
["ANALYST PROGRAMMER II","admin","it"]
["Analyst Programmer II, ADVANCE Prog Svcs","admin","it"]
["Analyst Programmer II, ANS","admin","it","2004-01-12"]
["Analyst Programmer II, Ops & Information Systems","admin","it","2007-03-06","This person is a SLOAN IT tech support (aed@mit)"]
["Analyst Programmer II, Web Based Services","admin"]
["ANALYST PROGRAMMER III","admin"]
["Analyst Programmer III, ADVANCE Prog Svcs","admin"]
["Analyst Programmer III, Ops & Information Systems","admin"]
["Analyst Programmer III, Ops and Info Systems","admin"]
["ANALYST PROGRAMMER, DATA WAREHOUSE","admin"]
["ANALYST/PROGRAMMER III","admin"]
["ANALYST/PROGRAMMER III, A N S","admin","it"]
["ANALYST-PROGRAMMER","admin"]
["Andrew & Erna Viterbi Prof of Computer Sci & Engr","faculty"]
["ANDREW W MELLON PROF OF HUMAN DEVELOPMENT (S T S)","faculty"]
["Andrew W Mellon Professor-Human Development (sts)","faculty"]
["ANIMAL TECHNICIAN","technical","it"]
["ANIMAL TECHNOLOGIST","technical"]
["Annotation Programmer/Analyst","admin",null,"2005-12-15"]
["ANTHROPOLOGIST","other academic",null,"2004-01-12"]
["Apollo Prog Prof of Aero & Astro and Prof in HST","faculty"]
["APOLLO PROGRAM PROFESSOR OF ASTRONAUTICS","faculty"]
["APPLICANT","student"]
["APPLICATIONS & DESKTOP SRVS ANALYST PROGRAMMER I I","admin"]
["APPLICATIONS & DESKTOP SRVS ANALYST PROGRAMMER II","admin"]
["APPLICATIONS DEVELOPMENT PROGRAMMER","admin"]
["APPLICATIONS DEVELOPMENT PROGRAMMER I I I","admin"]
["Applications Development Programmer III","admin",null,"2005-12-15"]
["applications/technical specialist","admin"]
["APPLIED MATH INST/POSTDOC ASSOC (ON LEAVE FALL)","other academic",null,"2005-04-06"]
["APPLIED MATH INSTRUCTOR","other academic"]
["APPLIED MATH INSTRUCTOR / POSTDOCTORAL ASSOCIATE","other academic"]
["APPLIED MATHEMATICS INSTRUCTOR","other academic"]
["aramark","service",null,"2005-09-01"]
["Architect & Manager, Security Svcs","admin"]
["ARCHITECTURE & MECHANICAL ENGR PROF","faculty"]
["ARCHITECTURE AND MECHANICAL ENGINEERING PROFESSOR","faculty"]
["Architecture Domain Leader","admin"]
["ARCHITECTURE LIBRARIAN","admin",null,"2005-10-01"]
["ARCHIVES & MANUSCRIPTS SPECIALIST","technical",null,"2004-01-12"]
["AREA COORDINATOR","admin"]
["AREA OFFICER","admin"]
["AREA SAP COORDINATOR","admin"]
["Area Supervisor","admin"]
["AREA SUPERVISOR, ANIMAL RESOURCES","admin"]
["Arthur Amos Noyes Professor","faculty"]
["Arthur Amos Noyes Professor and Department Head","faculty"]
["ARTHUR D LITTLE PROFESSOR","faculty"]
["ARTHUR J CONNER PROFESSOR","faculty"]
["ARTHUR J CONNER PROFESSOR & HEAD, HISTORY FACULTY","faculty"]
["Artist In Residence","other academic"]
["ARTIST IN RESIDENCE/RESEARCH ASSOCIATE","research"]
["Asoc Computational Biologist/Mammal Anal","research",null,"2004-01-12"]
["Asociate Computational Biologist","research"]
["Assc Dept Head CS/EECS, Gordon Prof of Medical Eng","faculty",null,"2005-12-15"]
["Assc Head Librarian, Acquisitons & Licensing Svcs","admin"]
["ASSC PROF","faculty"]
["Assc Professor Head Coach Men's Bball, Dir of Club","faculty",null,"2004-01-12"]
["Assc Professor of Aero/Astro & Engineering Systems","faculty"]
["Assc Professor of Mech Eng & Engineering Systems","faculty"]
["ASSIST DIR OF ATHLETICS FOR SPORTS ADMINISTRATION","admin"]
["Assist Dir, Knight Science Journalism Fellows","admin",null,"2004-01-12"]
["ASSIST PROF OF MGMT","faculty"]
["Assistant  to the Recording Secretary","admin"]
["ASSISTANT ACCOUNTANT","admin"]
["ASSISTANT ACCOUNTING OFFICER","admin"]
["Assistant Acquisitions Editor","admin"]
["ASSISTANT ADMINISTRATIVE DIRECTOR","admin"]
["ASSISTANT ADVISOR TO INTERNATIONAL SCHOLARS","admin"]
["ASSISTANT ANIMAL TECHNICIAN","technical"]
["ASSISTANT ART DIRECTOR","admin"]
["Assistant Athletic Trainer","admin"]
["Assistant Biosafety Officer","admin",null,"2004-01-12"]
["ASSISTANT BROKER, PUBLISHING SERVICES BUREAU","admin",null,"2004-01-12"]
["Assistant Buyer","admin"]
["ASSISTANT CHIEF ENGINEER, CENTRAL UTILITIES PLANT","technical"]
["Assistant Chief Medical Technologist","technical"]
["ASSISTANT CHIEF PHARMACIST","technical",null,"2005-10-01"]
["ASSISTANT CHIEF PROJECT MANAGER","admin"]
["Assistant Clinical Coordinator","technical"]
["Assistant Coach","technical"]
["Assistant Coach - Football","technical"]
["Assistant Coach, Fencing","technical"]
["Assistant Coach, Women's Crew","admin",null,"2005-10-01"]
["Assistant Coach, Women's Crew","technical"]
["Assistant Coach-Gymnastics","technical"]
["ASSISTANT CONTRACT ADMINISTRATOR I","admin"]
["ASSISTANT CONTROLLER","admin"]
["ASSISTANT COORDINATOR, TECH & CULTURE FORUM","admin",null,"2004-01-12"]
["ASSISTANT COORDINATOR, TECHNOLOGY & CULTURE FORUM","admin"]
["ASSISTANT COSTUMER","technical"]
["Assistant Counsel","admin"]
["ASSISTANT DEAN","admin"]
["ASSISTANT DEAN & DIRECTOR OF PUBLIC SERVICE CENTER","admin"]
["ASSISTANT DEAN / DIRECTOR, MEDIATION MIT","admin"]
["ASSISTANT DEAN AND DIRECTOR, FSILGS","admin"]
["ASSISTANT DEAN FOR ACADEMIC AND RES INITIATIVES","admin"]
["ASSISTANT DEAN FOR DEVELOPMENT","admin"]
["ASSISTANT DEAN FOR DEVELOPMENT & COMMUNICATIONS","admin",null,"2004-01-12"]
["ASSISTANT DEAN FOR FINANCE & ADMINISTRATION","admin"]
["Assistant Dean for Finance & Personnel","admin"]
["ASSISTANT DEAN FOR FINANCE AND ADMINISTRATION","admin"]
["ASSISTANT DEAN FOR GRADUATE STUDENTS","admin"]
["ASSISTANT DEAN FOR GRADUATE STUDENTS OFFICE","admin"]
["Assistant Dean for Recruitment","admin"]
["Assistant Dean for Residential Programs","admin","it","2004-04-01"]
["ASSISTANT DEAN FOR STUDENT ACTIVITIES","admin"]
["Assistant Dean for Student Discipline","admin"]
["Assistant Dean of Counseling & Support Services","admin",null,"2005-12-15"]
["Assistant Dean of Engineering for Administration","admin"]
["ASSISTANT DEAN OF FRESHMAN ADVISING","admin","it"]
["ASSISTANT DEAN, Comm Req't","admin"]
["ASSISTANT DEAN, COMMUNICATION REQUIREMENT","admin"]
["ASSISTANT DEAN, COUNSELING AND SUPPORT SERVICES","admin"]
["Assistant Dean, Director FSILG","admin"]
["Assistant Dean, DUE","admin"]
["Assistant Dean, Freshman Advising and Academic Svc","admin"]
["Assistant Dean, New Student Programs","admin","it","2004-01-12"]
["Assistant Dean, Office of Minority Educ","admin",null,"2004-01-12"]
["ASSISTANT DEAN, RESIDENTIAL PROGRAMS","admin"]
["Assistant Dean, Student Support Services","admin"]
["ASSISTANT DEAN/ASSISTANT DIRECTOR, O M E","admin"]
["ASSISTANT DEAN--retired","other academic",null,"2005-10-01"]
["ASSISTANT DEPARTMENT HEAD,","admin"]
["Assistant Department Head, Lincoln Lab","admin",null,"2004-01-12"]
["ASSISTANT DESIGN MANAGER, MIT PRESS","admin",null,"2004-01-12"]
["Assistant Dir for Facilities & Admin Operations","admin","it","2004-01-12"]
["Assistant Dir, Park Center for Complex Systems","admin"]
["Assistant Dir, Sloan Fellows Program","admin"]
["ASSISTANT DIRECTOR","admin"]
["ASSISTANT DIRECTOR / ADMINISTRATIVE OFFICER","admin",null,"2004-01-12"]
["ASSISTANT DIRECTOR / PHOTOJOURNALIST, NEWS OFFICE","admin"]
["ASSISTANT DIRECTOR CHIEF-CLINICAL RESOURCES","admin"]
["ASSISTANT DIRECTOR- CORPORATE RESEARCH","admin"]
["ASSISTANT DIRECTOR EMPLOYEE RELATIONS","admin"]
["Assistant Director Employer Relations","admin"]
["ASSISTANT DIRECTOR EMPLOYMENT RECRUITING","admin"]
["ASSISTANT DIRECTOR ENTERPRISE SERVICES","admin",null,"2004-01-12"]
["ASSISTANT DIRECTOR ENVIRONMENTAL PROGRAMS","admin"]
["Assistant Director Finance, DSL","admin"]
["ASSISTANT DIRECTOR FOR ADMINISTRATION","admin"]
["ASSISTANT DIRECTOR FOR ADMINISTRATION, ESD","admin"]
["ASSISTANT DIRECTOR FOR ADMINISTRATION, M I B R","admin",null,"2004-01-12"]
["Assistant Director for Business Services","admin",null,"2004-01-12"]
["ASSISTANT DIRECTOR FOR BUSINESS SERVICES AND IT","admin",null,"2004-01-12"]
["ASSISTANT DIRECTOR FOR DONOR RECOGNITION & EVENTS","admin",null,"2005-12-15"]
["ASSISTANT DIRECTOR FOR EMPLOYMENT RECRUITING","admin",null,"2004-01-12"]
["ASSISTANT DIRECTOR FOR FAMILY FINANCING OPTIONS","admin"]
["ASSISTANT DIRECTOR FOR FINANCE & SPONSOR RELATIONS","admin"]
["ASSISTANT DIRECTOR FOR FINANCE AND ACCOUNTING","admin"]
["assistant director for finance and administration","admin",null,"2004-01-12"]
["Assistant Director for Finance and IT","admin"]
["Assistant Director for ITS","admin"]
["ASSISTANT DIRECTOR FOR OPERATIONS & ADMINISTRATION","admin",null,"2005-07-01"]
["ASSISTANT DIRECTOR FOR OPERATIONS, FACILITIES DEPT","admin",null,"2005-12-15"]
["Assistant Director for Scientific Administration","admin",null,"2005-12-15"]
["ASSISTANT DIRECTOR FOR STEWARDSHIP & EVENTS","admin"]
["ASSISTANT DIRECTOR FOR TECHNOLOGY PLANNING & ADMIN","admin"]
["ASSISTANT DIRECTOR OF ADMISSIONS","admin",null,"2005-10-01"]
["ASSISTANT DIRECTOR OF BUSINESS & FINANCIAL SRVCS","admin","it"]
["Assistant Director of Contracts","admin"]
["ASSISTANT DIRECTOR OF DONOR RELATIONS","admin"]
["Assistant Director of Finance & Space","admin"]
["ASSISTANT DIRECTOR OF GIFT PLANNING","admin"]
["Assistant Director of Information Services","admin","it"]
["ASSISTANT DIRECTOR OF MANUFACTINSTITUTE","admin"]
["Assistant Director of Operations","admin"]
["ASSISTANT DIRECTOR OF RESEARCH","admin"]
["Assistant Director of Sports Information","admin"]
["Assistant Director of Student Activities","admin"]
["ASSISTANT DIRECTOR OF STUDENT LIFE PROGRAMS","admin"]
["ASSISTANT DIRECTOR OF SYSTEMS AND PROCEDURES","admin"]
["ASSISTANT DIRECTOR OF THE SLOAN ANNUAL FUND","admin"]
["ASSISTANT DIRECTOR OF WEB DEVELOPMENT / PROJ MGR","admin"]
["Assistant Director of Web Development/Proj Mgr","admin"]
["ASSISTANT DIRECTOR RENOVATIONS & CONSTRUCTION","admin",null,"2004-01-12"]
["Assistant Director TLO/Legal Counsel","admin"]
["Assistant Director, Admissions","admin",null,"2004-06-01"]
["ASSISTANT DIRECTOR, ARCHITECTURE AND MEDIA","admin"]
["ASSISTANT DIRECTOR, CAMBRIDGE-MIT INSTITUTE","admin"]
["Assistant Director, Campus Activities Complex","admin"]
["ASSISTANT DIRECTOR, CAPITAL BUDGET","admin"]
["ASSISTANT DIRECTOR, CAREER DEVELOPMENT","admin"]
["Assistant Director, Chemistry Educ Office","admin"]
["ASSISTANT DIRECTOR, CHEMISTRY EDUCATION","admin"]
["Assistant Director, Chief of Clinical Resources","admin"]
["Assistant Director, Communications","admin"]
["Assistant Director, Compliance","admin"]
["ASSISTANT DIRECTOR, CUSTOM PROGRAMS","admin",null,"2005-12-15"]
["ASSISTANT DIRECTOR, DEV RESEARCH & SYSTEMS","admin"]
["ASSISTANT DIRECTOR, DEVELOPER & RESEARCH SYSTEMS","admin"]
["Assistant Director, Development Research & Systems","admin",null,"2004-01-12"]
["ASSISTANT DIRECTOR, DEVELOPMENT RSCH & SYSTEMS","admin"]
["ASSISTANT DIRECTOR, DONOR RELATIONS","admin"]
["Assistant Director, DSL Finance Services","admin"]
["ASSISTANT DIRECTOR, DSL FINANCE SERVICES","admin"]
["Assistant Director, DuPont MIT Alliance","admin"]
["ASSISTANT DIRECTOR, EDUCATIONAL SERVICES","admin"]
["ASSISTANT DIRECTOR, ENGINEERING","admin"]
["Assistant Director, Engineering and Architecture","admin"]
["Assistant Director, Evening Operations, RLSLP","admin"]
["Assistant Director, Facilities","admin"]
["ASSISTANT DIRECTOR, FACILITIES FOR INFST & SP PROJ","admin"]
["Assistant Director, Facilities, SES","admin"]
["Assistant Director, Facilities/Labor Relations","admin"]
["ASSISTANT DIRECTOR, FINANCE & PROJECT COORDINATOR","admin"]
["Assistant Director, FSILG's","admin"]
["Assistant Director, FTO & FLE","admin"]
["Assistant Director, FTO & LFE","admin"]
["Assistant Director, Genome Analysis Program","admin"]
["ASSISTANT DIRECTOR, GRADUATE HOUSING","admin"]
["Assistant Director, Housing Operations","admin"]
["Assistant Director, Human Resources and Facilities","admin"]
["ASSISTANT DIRECTOR, I/T ADMINISTRATION","admin"]
["Assistant Director, Industrial Agreements, OSP","admin"]
["ASSISTANT DIRECTOR, INTERNATIONAL SCHOLARS OFFICE","admin"]
["Assistant Director, International Students Office","admin","it"]
["ASSISTANT DIRECTOR, INT'L SCHOLARS OFFICE","admin"]
["Assistant Director, IT Administration","admin","it","2004-01-12"]
["ASSISTANT DIRECTOR, L M P","admin","it"]
["Assistant Director, Lincoln Laboratory","research","it"]
["ASSISTANT DIRECTOR, LMP","admin"]
["ASSISTANT DIRECTOR, M I T WASHINGTON OFFICE","admin"]
["Assistant Director, Marketing","admin"]
["Assistant Director, Marketing & Design","admin"]
["ASSISTANT DIRECTOR, MASTER'S PROGRAM","admin"]
["ASSISTANT DIRECTOR, MBA ADMISSIONS","admin",null,"2005-12-15"]
["ASSISTANT DIRECTOR, MBA PROGRAM","admin"]
["ASSISTANT DIRECTOR, MBA STUDENT AFFAIRS OFFICE","admin"]
["Assistant Director, MIT Careers Office","admin",null,"2005-10-01"]
["Assistant Director, MIT/Portugal","admin"]
["ASSISTANT DIRECTOR, O S P","admin"]
["Assistant Director, Operations","admin"]
["Assistant Director, OSP","admin"]
["Assistant Director, Procurement","admin"]
["Assistant Director, Program Operations","admin",null,"2004-01-12"]
["Assistant Director, Prospect Research","admin"]
["ASSISTANT DIRECTOR, PUBLIC SERVICE CENTER","admin"]
["Assistant Director, Reports","admin"]
["Assistant Director, Research","research",null,"2004-01-12"]
["Assistant Director, Reunion Giving,Sloan","admin"]
["ASSISTANT DIRECTOR, SCHOOL DEVELOPMENT SERVICES","admin"]
["ASSISTANT DIRECTOR, SCIENCE & ENG., NEWS OFFICE","admin",null,"2004-06-01"]
["Assistant Director, Sequencing Program","admin"]
["ASSISTANT DIRECTOR, SLOAN FELLOWS PROGRAM","admin"]
["ASSISTANT DIRECTOR, SLOAN STUDENT PUBLICATIONS","admin"]
["ASSISTANT DIRECTOR, SMA","admin"]
["Assistant Director, Special Events","admin"]
["ASSISTANT DIRECTOR, SPECIAL EXECUTIVE PROGRAMS","admin"]
["ASSISTANT DIRECTOR, SSP","admin"]
["Assistant Director, Student Activities","admin",null,"2004-01-12"]
["Assistant Director, Student Financial Aid","admin"]
["ASSISTANT DIRECTOR, STUDENT FINANCIAL SERVICES","admin"]
["Assistant Director, Student Outreach and Support","admin"]
["Assistant Director, Systems Engineering Group","admin"]
["Assistant Director, Tech and Dev","admin"]
["Assistant Director, TLO","admin"]
["ASSISTANT DIRECTOR, UNDERGRADUATE PROGRAM","admin"]
["Assistant Director,Athletics for Sports Administrn","admin"]
["Assistant Director/Administrative Officer","admin"]
["Assistant Director/Photojournalist, News Office","admin"]
["assistant director; financial technology option program","admin"]
["Assistant Division Head, Lincoln Lab","research"]
["Assistant Editor","admin"]
["Assistant EHS Officer","admin"]
["ASSISTANT ENVIRONMENTAL OFFICER, E H S","admin"]
["ASSISTANT ENVIRONMENTAL OFFICER, EHS","admin",null,"2004-01-12"]
["ASSISTANT EXECUTIVE DIRECTOR","admin",null,"2005-12-15"]
["ASSISTANT FISCAL OFFICER","admin"]
["Assistant for Government and Community Relations","admin"]
["Assistant for Headquarters Operations","admin"]
["Assistant Group Leader","admin"]
["Assistant Health Educator","admin",null,"2004-01-12"]
["Assistant House Manager","admin"]
["ASSISTANT INTELLECTUAL PROPERTY COUNSEL","admin"]
["ASSISTANT JOURNALS MANAGER AND BUSINESS MANAGER","admin"]
["ASSISTANT LAB DIRECTOR","admin"]
["ASSISTANT MANAGER, ANIMAL RESOURCE PROGRAM","admin"]
["ASSISTANT MANAGER, CAMPUS ACTIVITIES COMPLEX","admin"]
["ASSISTANT MANAGER, COMPUTER OPERATIONS","admin"]
["Assistant Manager, Day Operations","research"]
["ASSISTANT MANAGER, ELECTRONIC RESEARCH INITIATIVES","admin","it"]
["Assistant Manager, Evening Operations","admin"]
["ASSISTANT MANAGER, EVENTS PLANNING","admin","it"]
["Assistant Manager, Facilities","admin",null,"2005-12-15"]
["ASSISTANT MANAGER, H R I S","admin"]
["ASSISTANT MANAGER, HR","admin"]
["ASSISTANT MANAGER, HRIS","admin"]
["ASSISTANT MANAGER, SPECIAL BUSINESS SOLUTIONS, MCC","admin"]
["ASSISTANT NETWORK MANAGER","admin"]
["ASSISTANT OFFICER, E H S","admin"]
["Assistant Officer, EHS","admin"]
["Assistant Operations Manager, Stata Center","admin"]
["ASSISTANT PATENT ADMINISTRATOR AND OFFICE MANAGER","admin"]
["ASSISTANT PROCUREMENT BROKER, P S B","admin"]
["Assistant Production Manager","admin"]
["Assistant Prof of EECS and Eng Systems Division","faculty"]
["Assistant Prof/Head Coach of Baseball","faculty"]
["ASSISTANT PROFESSOR","faculty"]
["Assistant Professor (nott)","faculty"]
["ASSISTANT PROFESSOR (ON LEAVE)","other academic",null,"2004-01-12"]
["ASSISTANT PROFESSOR (ON LEAVE-FALL)","other academic"]
["ASSISTANT PROFESSOR / COACH","faculty"]
["ASSISTANT PROFESSOR INFORMATION TECHNOLOGY","faculty"]
["ASSISTANT PROFESSOR OF ACCOUNTING","faculty"]
["Assistant Professor Of Aero And Astro","faculty",null,"2004-01-12"]
["ASSISTANT PROFESSOR OF AERONAUTICS AND ASTRONAUTIC","faculty"]
["ASSISTANT PROFESSOR OF APPLIED ECONOMICS","faculty"]
["Assistant Professor of Applied Math","faculty"]
["ASSISTANT PROFESSOR OF APPLIED MATHEMATICS","faculty"]
["Assistant Professor of Cognitive Neuroscience","faculty"]
["Assistant Professor of Cognitive Science","faculty"]
["Assistant Professor of Electrical Eng & Comp Sci","faculty"]
["Assistant Professor of Electrical Engineering","faculty"]
["ASSISTANT PROFESSOR OF FINANCE","faculty"]
["Assistant Professor of HST & EECS","faculty"]
["ASSISTANT PROFESSOR OF MANAGEMENT","faculty"]
["ASSISTANT PROFESSOR OF MARKETING","faculty"]
["ASSISTANT PROFESSOR OF MARKETING (ON LEAVE)","other academic"]
["Assistant Professor of Neuroscience","faculty"]
["ASSISTANT PROFESSOR OF OPERATIONS MANAGEMENT","faculty"]
["Assistant Professor of System Dynamics","faculty"]
["ASSISTANT PROFESSOR ORGANIZATION STUDIES","faculty"]
["ASSISTANT PROFESSOR, AERO AND ASTRO","faculty"]
["Assistant Professor, Biological Engineering & EECS","faculty"]
["Assistant Professor, HST & EECS","faculty"]
["ASSISTANT PROFESSOR/ COACH","faculty"]
["ASSISTANT PROFESSOR/ DIRECTOR TEP","faculty",null,"2004-01-12"]
["Assistant Professor/Coach","faculty"]
["ASSISTANT PROFESSOR/COACH OF WOMEN'S ROWING","faculty"]
["ASSISTANT PROFESSOR/COACH OF WOMEN'S TENNIS","faculty"]
["Assistant Professor/Director Tep","faculty"]
["Assistant Professor/Head Coach, Baseball","faculty"]
["Assistant Professor/Head Coach, Women's Crew","faculty",null,"2005-08-01"]
["Assistant Professor/Head Coach, Women's Tennis","faculty"]
["ASSISTANT PROFESSOR; HEAD","faculty"]
["ASSISTANT PROFESSSOR (ON LEAVE)","faculty",null,"2005-12-15"]
["ASSISTANT PROGRAM DIRECTOR, CMI/NCN","admin",null,"2005-12-15"]
["Assistant Project Manager - Facilities","admin"]
["ASSISTANT PROMOTION MANAGER","admin"]
["Assistant Provost","admin"]
["ASSISTANT PROVOST FOR ADMINISTRATION","admin"]
["ASSISTANT PUBLICIST","admin"]
["ASSISTANT RADIATION PROTECTION OFFICER","admin"]
["Assistant Reactor Superintendent","admin"]
["Assistant Ref Archivist","admin"]
["Assistant Reference Archivist","admin"]
["ASSISTANT REGISTRAR","admin"]
["ASSISTANT SAFETY OFFICER","admin",null,"2005-08-01"]
["Assistant Safety Officer, EHS","admin"]
["ASSISTANT SAILING MASTER","admin"]
["ASSISTANT SAILING MASTER, COACH","admin",null,"2004-05-01"]
["ASSISTANT SALES MANAGER","admin",null,"2005-12-15"]
["Assistant Scientific Director","admin"]
["ASSISTANT SYSTEMS ADMINISTRATOR","admin"]
["Assistant Tax Analyst","admin",null,"2005-08-01"]
["ASSISTANT TEAM LEADER, H W","admin"]
["ASSISTANT TEAM LEADER, HARDWARE SERVICES","admin",null,"2004-01-12"]
["Assistant to Academic Administrator","admin"]
["Assistant to AO and Department Head","admin"]
["ASSISTANT TO AO AND DEPARTMENTHEAD","admin"]
["ASSISTANT TO AO AND DEPT.","admin",null,"2004-06-01"]
["ASSISTANT TO DIRECTOR, FINANCE & ADMINISTRATION","admin"]
["ASSISTANT TO EDUCATION OFFICER","admin"]
["ASSISTANT TO EXECUTIVE OFFICER","admin",null,"2004-01-12"]
["Assistant to Prof. Bruce Mazlish","admin"]
["ASSISTANT TO THE CHAIRMAN OF THE CORPORATION","admin"]
["ASSISTANT TO THE CONTROLLER","admin"]
["Assistant to the Curator","admin"]
["ASSISTANT TO THE DEAN","admin"]
["ASSISTANT TO THE DEAN FOR PERSONNEL ADMINISTRATION","admin"]
["ASSISTANT TO THE DEPARTMENT HEAD","admin"]
["ASSISTANT TO THE DIRECTOR","admin",null,"2005-10-01"]
["ASSISTANT TO THE DIRECTOR FOR ADMIN","admin"]
["ASSISTANT TO THE DIRECTOR FOR ADMINISTRATION","admin"]
["ASSISTANT TO THE DIRECTOR OF COST ANALYSIS","admin"]
["ASSISTANT TO THE DIRECTOR,","admin",null,"2005-12-15"]
["Assistant to the Director, Admin Asst II","admin"]
["Assistant to the Director, Libraries","admin"]
["ASSISTANT TO THE DIRECTOR, MILITARY SCIENCE","admin"]
["ASSISTANT TO THE DIRECTOR, MIT PRESS","admin"]
["ASSISTANT TO THE DIRECTOR, MPC& MICROPHOTONICS CTR","admin",null,"2004-01-12"]
["Assistant to the Director, OSP","admin"]
["ASSISTANT TO THE EXECUTIVE DIRECTOR","admin"]
["Assistant to the Executive Officer","admin"]
["Assistant to the Head","admin"]
["Assistant to the MITIMCo President","admin"]
["ASSISTANT TO THE PRESIDENT","admin"]
["ASSISTANT TO THE PROVOST FOR INSTITUTIONAL RES","admin"]
["ASSISTANT TO THE PROVOST FOR SPACE PLANNING","admin"]
["ASSISTANT TO THE REGISTRAR, CLASSROOM MANAGEMENT","admin"]
["ASSISTANT TO THE TREASURER","admin",null,"2005-12-15"]
["Assistant to the Treasurer Emeritus","admin"]
["ASSISTANT TO THE VICE PRESIDENT, HUMAN RESOURCES","admin"]
["ASSISTANT TO THE VICE PRESIDENT, INFO SYSTEMS","admin"]
["Assistant to the VP of Sales & Marketing","admin"]
["ASSISTANT TREASURER, INVESTMENT ADMINISTRATION","admin"]
["ASSISTANT, HILLEL","admin"]
["ASSISTNT PROFESSOR OF SYSTEM DYNAMICS","faculty",null,"2004-01-12"]
["Assit. to the Director/ Financial Assist","admin"]
["Assitant Prof","faculty"]
["Assitant Professor (on leave)","other academic"]
["Assoc Audit Dir - Business & Technology Audit Svcs","admin"]
["Assoc Budget Dir., Strat Plan & Modeling","admin"]
["ASSOC DEAN & DIR, OFFICE OF MINORITY EDUCATION","admin",null,"2004-01-12"]
["Assoc Dean & Director, Counseling & Suppt Services","admin"]
["ASSOC DEAN & DIRECTOR-OFFICE OF MINORITY EDUCATION","admin"]
["ASSOC DEAN & SECT HD, COUNSELING & SUPPT SERVICES","admin"]
["ASSOC DEAN FOR ALCOHOL EDUCATION & COMMUNITY DEV","admin"]
["ASSOC DEAN FOR COUNSELING SUPERVISION & TRAINING","admin",null,"2005-07-01"]
["ASSOC DEAN FOR ENGR SYS & DIR OF ENG SYSTEMS DIV","admin",null,"2004-01-12"]
["Assoc Dean for Undergrad Educ, Ofc of Special Proj","admin"]
["Assoc Dean for Undergraduate Education","admin"]
["ASSOC DEAN OF ENGR, PROF OF HUDRODYNAMICS & OCEAN","faculty"]
["ASSOC DEAN OF ENGR, PROF OF HYDRODYNAMICS & OCEAN","faculty"]
["Assoc Dean of Engr, Professor of Hydrodynamics","faculty",null,"2004-04-01"]
["Assoc Dean Student Conduct & Risk Mgmt","admin"]
["ASSOC DEAN, ACAD SERV/SR LECTURER & DIR UGRAD PRMS","admin",null,"2005-12-15"]
["ASSOC DEAN, ACADEMIC RESOURCES& PROGRAMMING, ARC","admin",null,"2004-01-12"]
["ASSOC DEAN, ACADEMIC SERVICES","admin"]
["ASSOC DEAN, COUNSELING & SUPPT SERVICES","admin"]
["Assoc Dean, RLP & FSILG's","admin"]
["ASSOC DEAN, UNDERGRADUATE ACADEMIC AFFAIRS","admin"]
["ASSOC DEAN,SCH OF ARCH&PLAN/FORD PROF OF URBAN DEV","admin"]
["Assoc Dept Head, Professor of EECS","faculty"]
["ASSOC DIR AIL, BERNARD GORDON PROF OF MEDICAL ENGR","admin",null,"2005-10-01"]
["ASSOC DIR LAB FOR MANUFACTURING & PROD/ SR RSC SCI","admin"]
["Assoc Dir MISTI; Dir MIT-Germany Program","admin"]
["Assoc Dir MISTI; Managing Dir MIT-Japan Program","admin",null,"2004-04-01"]
["Assoc Dir MIT Energy Initiative/Chevron Prof ChemE","faculty",null,"2005-12-15"]
["Assoc Dir of Admis/Dir of Admis Recrt","admin"]
["ASSOC DIR OF THE INFO CTR & DIR OF COMMUNITY SRVCS","admin"]
["ASSOC DIR, ANNUAL FUND, SLOAN/COORD OF DVLPMNT DAT","admin"]
["Assoc Dir, Corporate Relations in MIT","admin"]
["Assoc Dir, Developmt Research & Systems","admin"]
["Assoc Dir, DuPont-MIT Alliance & St Laurent Prof","faculty",null,"2004-01-12"]
["ASSOC DIR, EDUCATIONAL SRVCS & DIRECTOR, ACAD SRVC","admin",null,"2005-12-15"]
["Assoc Dir, Eductnl Svcs & Dir, Acad Svcs","admin",null,"2004-01-12"]
["Assoc Dir, Finance and Administration","admin",null,"2005-12-15"]
["ASSOC DIR, FOUNDATION REL & DIR SCHOOL DEV","admin"]
["Assoc Dir, Housing Affordability Init","admin"]
["ASSOC DIR, INFO CTR, & DIR, COMMUNITY SERVICES OFC","admin"]
["Assoc Dir, Inst Initiatives & Special Projects","admin"]
["Assoc Dir, Institutl Initiatvs & Specl P","admin",null,"2005-12-15"]
["Assoc Dir, Microph Ctr / Research Engineer, MPC","research"]
["Assoc Dir, MIT Careers Office","admin"]
["Assoc Dir, Professional Education Prog","admin"]
["ASSOC DIR, PUBLICATIONS, COMM, & SPON RELATIONS","admin",null,"2004-05-01"]
["Assoc Dir, Sloan Annl Fnd/Coord, Dev Dat","admin",null,"2005-10-01"]
["Assoc Dir, Student Fin Aid & Resource Development","admin",null,"2005-10-01"]
["ASSOC DIR/ LECTURER EXPERIMENTAL STUDY GROUP","admin"]
["Assoc Direct, Inst for Soldier Nanotec & Prof Chem","faculty"]
["ASSOC DIRECTOR / SR PROJ LEADER","admin"]
["ASSOC DIRECTOR FOR ED, TECHN & POLICY PROGRAM","admin"]
["ASSOC DIRECTOR FOR JOURNALS","admin"]
["ASSOC DIRECTOR FOR PROGRAMS & PUBLICATIONS","admin"]
["Assoc Director for Programs & Publicatns","admin"]
["Assoc Director of Corporate Relations","admin"]
["Assoc Director of MBA Student Affairs","admin"]
["Assoc Director, Academic Comp & Web Development","admin"]
["Assoc Director, Alumni/ae Relatns, Sloan","admin"]
["Assoc Director, Assessment & Evaluation","admin"]
["Assoc Director, Budget & Financl Planng","admin",null,"2004-01-12"]
["Assoc Director, Events & Donor Relations","admin",null,"2004-01-12"]
["Assoc Director, Research Development & Utilization","admin"]
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["Assoc Director, Student Financial Aid","admin","it"]
["Assoc Director, Student Financial Svcs","admin","it"]
["ASSOC DIRECTOR, TEACHING & LEARNING LAB","admin"]
["ASSOC DIRECTOR/ LECTURER EXPERIMENTAL STUDY GROUP","other academic"]
["ASSOC DIRECTOR-LAB FOR MANUF&PROD/ SENIOR RSCH SCI","admin"]
["Assoc Director-Lab for Manuf&Prod/Senior Rsch Sci","admin"]
["ASSOC HEAD & COLLECTION MGR, HUMANITIES LIBRARY","admin"]
["ASSOC HEAD & REF COORD / E E & COMPUTER SCI LIBRN","admin"]
["ASSOC HEAD LIBRARIAN & REF COORD, DEWEY LIBRARY","admin"]
["ASSOC HEAD LIBRARIAN ENGINEERING LIBRARIES","admin","it"]
["ASSOC HEAD, PLASMA TECHNOLOGY AND SYSTEMS DIVISION","admin"]
["ASSOC PROF & M T L ASSOC DIRECTOR","admin","it"]
["ASSOC PROF / HEAD COACH, MEN'S TRACK & C C","faculty"]
["ASSOC PROF / NUCLEAR ENG & MATERIALS SCI & ENG","admin"]
["Assoc Prof of EECS and Associate Director, LIDS","faculty"]
["Assoc Prof of Elec Engr","faculty"]
["ASSOC PROF OF HISTORY OF SCIENCE","admin"]
["ASSOC PROF OF INDUST RELATIONS & POL SCI","admin"]
["Assoc Prof,  Mat'l Sci & Eng and Biological Eng","faculty",null,"2005-12-15"]
["ASSOC PROF, COACH, INTRAMUR ASST HD & DAY CAMP DIR","admin","it"]
["ASSOC PROF, COACH, INTRAMURA DIRECTOR","admin"]
["ASSOC PROF, DIRECTOR I E S L,","admin"]
["Assoc Prof, Mechanical & Bio Eng","faculty"]
["Assoc Prof, Mechanical Eng and Biological Eng","faculty"]
["ASSOC PROF/ MEN'S HEAD TRACK & CROSS COUNTRY COACH","admin"]
["Assoc Prof/Head Coach Men's Tennis & Squash","faculty"]
["Assoc Prof/Head Coach, Men's Track & CC","faculty"]
["Assoc Prof/Head Coach, Women's Field Hockey, LX","faculty"]
["Assoc Prof; Class of '56 Career Development Chair","faculty"]
["Assoc Prof; Class of '56 Career Developmet Chair","faculty",null,"2004-01-12"]
["ASSOC PROFESSOR","faculty"]
["ASSOC PROFESSOR OF THE PRACTICE OF ARCHITECTURE","faculty"]
["ASSOC PROVOST, DIR, CSR & PROF OF PHYSICS","faculty",null,"2004-01-12"]
["Assoc Registrar, Records & Administratn","admin",null,"2004-01-12"]
["Assoc. Dean, Co-Dir, Policy & Case Sup.","admin"]
["Assoc. Dir, Infrastructure, Operations & Security","admin",null,"2005-12-15"]
["Assoc. Dir., Communications & Info Srvcs","admin"]
["Associate","admin"]
["ASSOCIATE ACADEMIC DIRECTOR","admin",null,"2005-12-15"]
["Associate Acquisition Editor","admin"]
["Associate Acquisition Editor, MIT Press","admin",null,"2005-12-15"]
["ASSOCIATE ACQUISITIONS EDITOR","admin"]
["Associate Art Director","admin"]
["Associate Art Director, Tech Review","admin"]
["Associate Audit Director","admin",null,"2004-01-12"]
["Associate Audit Director-Audit Operations","admin","it"]
["Associate Audit Manager","admin"]
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["ASSOCIATE CHIEF OF MENTAL HEALTH","admin","iy","2005-03-15"]
["ASSOCIATE CIRCULATION DIRECTOR","admin"]
["Associate Computational Biologist","admin"]
["Associate Consumer Marketing Director","admin"]
["ASSOCIATE CONTROLLER","admin"]
["Associate Counsel","admin"]
["ASSOCIATE DEAN","admin"]
["Associate Dean & Professor","faculty"]
["ASSOCIATE DEAN AND ASSISTANT SECTION HEAD, U A A","admin"]
["Associate Dean and Co-Director","admin"]
["Associate Dean and Director, OME","admin",null,"2004-01-12"]
["Associate Dean for CDSA","admin"]
["ASSOCIATE DEAN FOR GRADUATE EDUCATION","admin",null,"2004-01-12"]
["ASSOCIATE DEAN FOR GRADUATE STUDENTS","admin",null,"2004-01-12"]
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["Associate Dean of Engineering for Academic Affairs","admin"]
["Associate Dean of Engineering for Research","admin"]
["Associate Dean of Student Discipline","admin"]
["Associate Dean, Academic and Research Initiatives","admin",null,"2005-10-01"]
["Associate Dean, DSL","admin"]
["Associate Dean, DUE","admin"]
["Associate Dean, OFS","admin"]
["Associate Dean, Ome","admin",null,"2004-01-12"]
["Associate Dean, Residential Life","admin",null,"2005-03-15"]
["Associate Dean, Student Support Services","admin",null,"2005-12-15"]
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["Associate Dept Head & Director of R M Parsons Lab","admin"]
["Associate Dept Head & Prof of Teaching Innovation","faculty",null,"2005-12-15"]
["Associate Dept Head EE/EECS","faculty",null,"2005-12-15"]
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["ASSOCIATE DEPT HEAD/MITSUI PROFESSOR","faculty"]
["ASSOCIATE DIR FOR PRGMS & DIR FOR COMMUNITY SRVCS","admin"]
["Associate Dir, MIT Careers","admin"]
["Associate Dir, MIT Leadership Center","admin"]
["Associate Dir, SecurityStudiesProg","admin"]
["ASSOCIATE DIRECTOR","admin"]
["ASSOCIATE DIRECTOR - O C R","admin"]
["Associate Director - TLL & Lecturer - EECS","other academic"]
["Associate Director & Senior Project Leader","admin"]
["ASSOCIATE DIRECTOR EDUCATIONALSERVICES","admin",null,"2005-03-15"]
["ASSOCIATE DIRECTOR FOR ADMINISTRATION","admin"]
["ASSOCIATE DIRECTOR FOR COLLECTION SERVICES","admin"]
["ASSOCIATE DIRECTOR FOR COMMUNICATIONS","admin"]
["ASSOCIATE DIRECTOR FOR EVENTS","admin"]
["Associate Director for Information Resources","admin"]
["ASSOCIATE DIRECTOR FOR OPERATIONS","admin"]
["ASSOCIATE DIRECTOR FOR PROGRAMS & PUBLICATIONS","admin"]
["ASSOCIATE DIRECTOR FOR PUBLIC SERVICES","admin"]
["ASSOCIATE DIRECTOR FOR RESEARCH FOR JOINT PROGRAM","admin"]
["ASSOCIATE DIRECTOR FOR REUNION GIVING","admin"]
["ASSOCIATE DIRECTOR FOR TECHNOLOGY","admin"]
["ASSOCIATE DIRECTOR OF ACCOUNTING","admin"]
["ASSOCIATE DIRECTOR OF ADMISSIONS","admin"]
["ASSOCIATE DIRECTOR OF ADMISSIONS FOR I T","admin"]
["ASSOCIATE DIRECTOR OF ADMISSIONS FOR IT","admin"]
["Associate Director of Campaign Giving","admin"]
["Associate Director of Campaign Giving","admin"]
["ASSOCIATE DIRECTOR OF CAREER DEVELOPMENT","admin"]
["Associate Director of CECI","admin"]
["ASSOCIATE DIRECTOR OF COMMUNICATIONS","admin"]
["ASSOCIATE DIRECTOR OF CORPORATE RELATIONS","admin",null,"2004-05-01"]
["ASSOCIATE DIRECTOR OF EDUCATION","admin"]
["ASSOCIATE DIRECTOR OF EMS & INDUST HYGIENE OFFICER","admin",null,"2004-01-12"]
["ASSOCIATE DIRECTOR OF FSS","admin"]
["Associate Director of Gift Planning","admin"]
["ASSOCIATE DIRECTOR OF IT OPERATIONS","admin",null,"2005-08-01"]
["ASSOCIATE DIRECTOR OF MAJOR GIFTS","admin"]
["ASSOCIATE DIRECTOR OF MBA ADMISSIONS","admin"]
["ASSOCIATE DIRECTOR OF MBA PROGRAM","admin"]
["Associate Director of MBA Student Affairs","admin"]
["ASSOCIATE DIRECTOR OF OPERATIONS, C A C","admin",null,"2004-01-12"]
["Associate Director of Operations, CAC","admin"]
["ASSOCIATE DIRECTOR OF PLANNING","admin"]
["Associate Director of Stewardship","admin",null,"2004-01-12"]
["Associate Director of Web Development","admin"]
["ASSOCIATE DIRECTOR, AI LAB","admin"]
["ASSOCIATE DIRECTOR, ALUMNI/AE RELATIONS, SLOAN SCH","admin",null,"2004-01-12"]
["ASSOCIATE DIRECTOR, ASSESSMENT AND EVALUATION","admin"]
["Associate Director, Bates","admin"]
["ASSOCIATE DIRECTOR, BUDGET AND FINANCIAL PLANNING","admin"]
["ASSOCIATE DIRECTOR, C R E","admin"]
["ASSOCIATE DIRECTOR, CAREER SVCS & PREPROF ADVISORY","admin",null,"2004-01-12"]
["ASSOCIATE DIRECTOR, CBE","admin"]
["ASSOCIATE DIRECTOR, CIS","admin"]
["ASSOCIATE DIRECTOR, CMI","admin"]
["ASSOCIATE DIRECTOR, COMM SPONSOR RELATIONS","admin"]
["Associate Director, Communications","admin"]
["Associate Director, Consulting and Support Service","admin"]
["Associate Director, CRE","admin"]
["Associate Director, CSAIL","admin"]
["Associate Director, Custom Programs","admin",null,"2004-01-12"]
["Associate Director, Dev. Comm. & Events","admin"]
["ASSOCIATE DIRECTOR, DEVELOPMENT RESEARCH & SYSTEMS","admin",null,"2004-01-12"]
["ASSOCIATE DIRECTOR, EDUCATIONAL SERVICES","admin",null,"2004-01-12"]
["Associate Director, Engineering","admin"]
["ASSOCIATE DIRECTOR, EVENTS AND DONOR RELATIONS","admin"]
["Associate Director, Executive Education","admin"]
["Associate Director, External Relations","admin"]
["Associate Director, FFHE","admin"]
["Associate Director, Financial Services","admin"]
["ASSOCIATE DIRECTOR, FOUNDATION REL & SCH DEV SRVCS","admin"]
["ASSOCIATE DIRECTOR, FOUNDATION RELATIONS","admin"]
["ASSOCIATE DIRECTOR, FSS","admin"]
["Associate Director, High-Throughput Bio","admin"]
["Associate Director, Housing","admin"]
["Associate Director, IT Operations","admin"]
["Associate Director, IT Sloan","admin"]
["ASSOCIATE DIRECTOR, LAB FOR COMPUTER SCIENCE","admin"]
["ASSOCIATE DIRECTOR, LINCOLN PROPERTY OFFICE","admin"]
["ASSOCIATE DIRECTOR, M P C & MICROPHOTONICS CENTER","admin"]
["Associate Director, Major Gifts","admin"]
["Associate Director, Marketing","admin",null,"2004-01-12"]
["Associate Director, Mass. Space Grant Consortium","admin",null,"2005-12-15"]
["ASSOCIATE DIRECTOR, MIT LIBRARIES","admin"]
["ASSOCIATE DIRECTOR, MIT MUSEUM","admin"]
["Associate Director, MITIMCO","admin"]
["ASSOCIATE DIRECTOR, MPC & MICROPHOTONICS CENTER","admin",null,"2005-03-15"]
["ASSOCIATE DIRECTOR, NEWS OFFICE","admin"]
["ASSOCIATE DIRECTOR, O S P","admin",null,"2005-04-06"]
["ASSOCIATE DIRECTOR, OCR","admin"]
["ASSOCIATE DIRECTOR, OCSPA","admin"]
["Associate Director, OEIT","admin"]
["Associate Director, Operations","admin"]
["Associate Director, OSP","admin"]
["Associate Director, OSP","admin"]
["ASSOCIATE DIRECTOR, PROGRAM DEVELOPMENT","admin"]
["ASSOCIATE DIRECTOR, RESEARCH CORPORATE DEVELOPMENT","admin"]
["Associate Director, Research Dev & Utilization","admin"]
["ASSOCIATE DIRECTOR, RESOURCE DEVELOPMENT","admin"]
["Associate Director, Reunion Giving","admin"]
["Associate Director, Reunion/Reunion Giving","admin"]
["ASSOCIATE DIRECTOR, SFS-LOAN SERVICES","admin"]
["ASSOCIATE DIRECTOR, SFS-SERVICE DELIVERY","admin"]
["ASSOCIATE DIRECTOR, SLOAN ANNUAL FUND","admin",null,"2005-12-15"]
["Associate Director, Sloan Fellows","admin"]
["Associate Director, Sloan Fellows Program","admin",null,"2005-12-15"]
["ASSOCIATE DIRECTOR, SPECIAL EVENTS","admin"]
["ASSOCIATE DIRECTOR, SSP","admin"]
["ASSOCIATE DIRECTOR, SSP & PRICIPAL RESEARCH SCITST","research"]
["ASSOCIATE DIRECTOR, SSP & PRINCIPAL RESEARCH SCI","research"]
["Associate Director, Student Financial Aid","admin"]
["ASSOCIATE DIRECTOR, STUDENT FINANCIAL SERVICES","admin"]
["ASSOCIATE DIRECTOR, TEACHING & LEARNING LAB","admin"]
["Associate Director, TLL","admin"]
["Associate Director, Web Based Services","admin"]
["Associate Director, Web Communications","admin"]
["Associate Director/ Lecturer","other academic"]
["Associate Director/AAO II, Reunions & Class Prgrms","admin"]
["ASSOCIATE DIRECTOR/LECTURER","other academic"]
["Associate Director/Lecturer Physics & ESG","faculty",null,"2004-01-12"]
["Associate Director/Marketing & Spon. Dev","admin"]
["ASSOCIATE DIRECTOR-BATES","admin",null,"2004-01-12"]
["Associate Division Head, Lincoln Lab","research",null,"2004-01-12"]
["ASSOCIATE EDITOR","admin",null,"2005-12-15"]
["ASSOCIATE EDITOR, TECHNOLOGY REVIEW","admin",null,"2004-01-12"]
["Associate Group Leader","admin"]
["ASSOCIATE HEAD & COLLECTION MANAGER, ROTCH LIBRARY","admin"]
["Associate Head & Reference Coordinator","admin",null,"2004-01-12"]
["Associate Head & Reference Coordinator, Baker","admin"]
["ASSOCIATE HEAD LIBRARIAN","admin"]
["Associate Head Librarian, Barker","admin"]
["Associate Head Librarian, Rotch","admin","it","2004-05-01"]
["ASSOCIATE HEAD, COLLECTIONS &","admin",null,"2005-12-15"]
["Associate Head, Institute Archives","admin"]
["Associate Head, Rotch Library","admin",null,"2005-10-01"]
["ASSOCIATE HEAD, SCIENCE LIBRARY","admin",null,"2004-01-12"]
["ASSOCIATE HEAD, SERIALS & ACQS SERVICES","admin"]
["Associate Housemaster","admin"]
["ASSOCIATE INDUSTRIAL HYGIENE OFFICER","admin",null,"2004-01-12"]
["ASSOCIATE INTELLECTUAL PROPERTY COUNSEL","admin",null,"2005-09-01"]
["Associate Marketing Director","admin",null,"2005-10-01"]
["Associate Medical Director","admin"]
["ASSOCIATE PORFESSOR","faculty"]
["ASSOCIATE PROF & ASSOC DEPARTMENT HEAD","faculty"]
["ASSOCIATE PROF OF ANTHROPOLOGY & SCIENCE STUDIES","faculty"]
["ASSOCIATE PROF, NUCLEAR ENG & WHITAKER COLLEGE","faculty"]
["ASSOCIATE PROF. CLASS OF 56 DEVLOPMENT CHAIN","faculty"]
["ASSOCIATE PROFESSOR","faculty"]
["ASSOCIATE PROFESSOR & MTL ASSOCIATE DIRECTOR+Q152","faculty"]
["Associate Professor (nott)","faculty",null,"2004-01-12"]
["ASSOCIATE PROFESSOR (ON LEAVE SPRING 2001)","other academic"]
["ASSOCIATE PROFESSOR (ON LEAVE SPRING 2002)","other academic"]
["ASSOCIATE PROFESSOR (ON LEAVE)","other academic"]
["Associate Professor (wot)","faculty"]
["ASSOCIATE PROFESSOR / COACH","faculty"]
["ASSOCIATE PROFESSOR / SENIOR WOMEN'S ADMINISTRATOR","faculty"]
["Associate Professor Aero/Astro & ESD","faculty"]
["ASSOCIATE PROFESSOR AND HOUSEMASTER, BAKER HOUSE","faculty","it"]
["Associate Professor and MacVicar Faculty Fellow","faculty",null,"2005-12-15"]
["Associate Professor of Accounting","faculty"]
["Associate Professor of Applied Math","faculty"]
["Associate Professor of Applied Mathematics","faculty"]
["ASSOCIATE PROFESSOR OF BIOENGINEERING & COMP SCI","faculty"]
["ASSOCIATE PROFESSOR OF DESIGN AND COMPUTATION","faculty"]
["Associate Professor of EE & HST","faculty"]
["Associate Professor of EECS","faculty"]
["Associate Professor of EECS & HST","faculty"]
["ASSOCIATE PROFESSOR OF FINANCE","faculty"]
["ASSOCIATE PROFESSOR OF LINGUISTICS","faculty",null,"2005-06-01"]
["Associate Professor of Management","faculty",null,"2005-03-15"]
["ASSOCIATE PROFESSOR OF MECHANICAL ENGINEERING","faculty",null,"2005-12-15"]
["Associate Professor of Operations Management","faculty",null,"2005-10-01"]
["ASSOCIATE PROFESSOR OF PHILOSOPHY","faculty"]
["ASSOCIATE PROFESSOR OF PRACTICE, DIRECTOR CRCP","faculty"]
["ASSOCIATE PROFESSOR OF SOCIOLOGY","faculty"]
["Associate Professor of System Dynamics","faculty"]
["ASSOCIATE PROFESSOR OF THE PRACTICE","faculty"]
["Associate Professor of Theater Arts","faculty"]
["Associate Professor Political Science & ESD","faculty"]
["ASSOCIATE PROFESSOR W/O TENURE OF HISPANIC STUDIES","faculty",null,"2004-01-12"]
["ASSOCIATE PROFESSOR, ASSOCIATEDEPT HEAD, DIR OF PE","faculty"]
["Associate Professor, Coach, Intramural Director","faculty"]
["ASSOCIATE PROFESSOR, DIRECTOR IESL","faculty"]
["Associate Professor, Director LESL","faculty",null,"2005-03-15"]
["Associate Professor, EE & Biological Engineering","faculty",null,"2004-01-12"]
["Associate Professor, MacVicar Faculty Fellow","faculty"]
["ASSOCIATE PROFESSOR, THEATER ARTS","faculty"]
["ASSOCIATE PROFESSOR,MACVICAR","faculty","it","2004-05-01"]
["Associate Professor/Director Tep","faculty","it","2004-05-01"]
["Associate Professor/Head Coach Women's Tennis","faculty",null,"2004-01-12"]
["Associate Professor/Head Coach, Football","faculty",null,"2005-09-01"]
["Associate Professor/Senior Coach","faculty"]
["Associate Professor/Senior Women's Administrator","faculty",null,"2004-01-12"]
["ASSOCIATE PROFESSOR-ANTHROPOLOGY & SCIENCE STUDIES","faculty"]
["Associate Professor-Anthropology, Science & Tech","faculty"]
["ASSOCIATE PROFESSOR-BIOENGINEERING & COMP SCIENCE","faculty"]
["ASSOCIATE PROFESSOR-NUCLEAR ENG, MATER'L SCI & ENG","faculty"]
["Associate Project Dev Manager","admin",null,"2004-01-12"]
["ASSOCIATE PROJECT DEVELOPMENT MANAGER","admin"]
["Associate Provost & Ford Intern'l Prof of History","faculty"]
["ASSOCIATE PROVOST & PROFESSOR","faculty"]
["ASSOCIATE PROVOST & PROFESSOR OF PHYSICS","faculty"]
["Associate Provost for Faculty Equity","faculty",null,"2004-01-12"]
["ASSOCIATE PROVOST FOR THE ARTS, PROF THEATER ARTS","faculty",null,"2004-01-12"]
["ASSOCIATE PUBLICIST","admin"]
["ASSOCIATE PUBLISHER, TECHNOLOGY REVIEW","admin",null,"2005-12-15"]
["ASSOCIATE RECORDING SECRETARY","admin"]
["Associate Registrar, Classrm Sched & Academic Info","admin",null,"2005-04-06"]
["ASSOCIATE REGISTRAR, RECORDS AND ADMINISTRATION","admin","it"]
["ASSOCIATE REGISTRAR, S I S PRODUCTION OPERATIONS","admin","it"]
["Associate Sales Manager","admin","it"]
["ASSOCIATE SECRETARY OF THE CORPORATION","admin"]
["ASSOCIATE TECHNOLOGY LICENSING OFFICER","admin"]
["Associate Technology Officer, LL","admin"]
["ASSOCIATE TREASURER","admin"]
["Associate Web Producer","admin"]
["Asst Accounting Officer; Senior Counsel's Office","admin"]
["ASST ACCTING OFF ENVR PRGM & RISK MGT, SR COUNSEL","admin"]
["ASST ACQUISITIONS EDITOR","admin"]
["ASST ATHLETICS DIRECTOR FOR BUSINESS AFFAIRS","admin"]
["Asst Audit Dir - Prof Standards & Strategy Special","admin"]
["Asst Chief Engineer, Central Util Plant","admin",null,"2004-01-12"]
["ASST COACH MEN'S HUYWT CREW","admin",null,"2004-01-12"]
["ASST COORD OF SUPPORT SVCS / DUPONT ALUM POOL","admin"]
["Asst Coordinator of Conference Services","admin"]
["Asst Dean & Director, Public Service Ctr","admin"]
["Asst Dean for Complaint Res & Discipline","admin"]
["Asst Dean for Development & Strategic Initiatives","admin"]
["Asst Dean for Developmt & Communications","admin",null,"2005-12-15"]
["Asst Dean for Residential Life Programs","admin"]
["ASST DEAN FOR RESOURCE DEV & EXTERNAL RELATIONS","admin","it"]
["ASST DEAN OF ENGINEERING FOR ADMINISTRATION","admin"]
["Asst Dean, Communication Requirement","admin"]
["ASST DEAN, COUNSELING & SUPPORT SERVICES","admin"]
["ASST DEAN, DIR-MEDIATION@MIT","admin"]
["ASST DEAN, FRESHMAN ADVISING","admin",null,"2005-12-15"]
["ASST DEAN, NEW STUDENT PROGRAMS, ACAD RESOURCE CTR","admin"]
["Asst Dean,Off of Comm Dev & Sub Abuse Pr","admin",null,"2004-01-12"]
["Asst Dept Head for Facilities & Operatns","admin"]
["ASST DEPT HEAD FOR FACILITIES AND OPERATIONS","admin"]
["ASST DIR ARCHITECTURE AND MEDIA","admin"]
["ASST DIR ENGINEERING","admin"]
["ASST DIR ENVIRONMENTAL PROGRAMS SENIOR COUNSEL","admin"]
["ASST DIR FACILITIES, LABOR RELATIONS","admin"]
["ASST DIR FOR ADMIN","admin"]
["Asst Dir for Administration, Libraries","admin"]
["ASST DIR FOR ADMINISTRATION; SR COUNSEL'S OFFICE","admin"]
["Asst Dir for Environm Programs & Counsel","admin"]
["ASST DIR FOR ENVIRONMENTAL PROGRAMS & COUNSEL","admin"]
["ASST DIR FOR F / A S I P","admin"]
["Asst Dir for Finance & Sponsor Relations","admin"]
["ASST DIR OF FACILITIES FOR INFST. & SP PROJ","admin"]
["ASST DIR PH DS & POST DOCS AND SCIENCE","admin"]
["ASST DIR PREPROFESSIONAL ADVISING SLOAN & H A S S","admin",null,"2005-10-01"]
["Asst Dir Preprofessional Advising Sloan & HASS","admin"]
["ASST DIR, CAREER SVCS & PREPROFESSIONAL ADVISING","admin"]
["Asst Dir, EPOCH & Visiting Fellows Programs","admin"]
["ASST DIR, INDUSTRIAL AGREEMENTS, OSP","admin",null,"2004-01-12"]
["Asst Dir, MBA Prog, MIT Sloan Alum Rel & Marketing","admin"]
["Asst Dir, Minority Recruitmt & Retention","admin"]
["Asst Dir, MIT Careers Office","admin"]
["ASST DIR, MOT PROG, MANAGER, VISITING FELLOWS","admin"]
["ASST DIR, OFF CAMPUS HOUSING &HOUSING SERV SPEC HP","admin"]
["Asst Dir, Off Campus Housing, Spec Proj","admin"]
["ASS'T DIR, UNDERGRAD PROGRAMS","admin"]
["Asst Dir, Undergrad, Summer Res Serv & Guest House","admin"]
["ASST DIR, UNDERGRAD, SUMMER RES SERV & GUEST HOUSE","admin"]
["Asst Dir, Undgrad, Summer, Guest Housing","admin",null,"2005-03-15"]
["ASST DIRECTOR FINANCING OPTIONS & GRAD STUDENTS","admin"]
["ASST DIRECTOR FOR ADMIN & ADMIN OFFICER, M T L","admin","it"]
["Asst Director for Admin & Admin Officer, MTL","admin","it"]
["Asst Director for Administration, ESD","admin",null,"2005-10-01"]
["Asst Director for Stewardship & Events","admin"]
["ASST DIRECTOR INT'L STUDENT OFFICE","admin"]
["Asst Director of Finance for AMPS, ACP","admin",null,"2004-01-12"]
["Asst Director of Information Services","admin"]
["Asst Director of MBA Admissions Operations","admin"]
["Asst Director of MBA Marketing and Admissions","admin"]
["ASST DIRECTOR OF OPERATIONS, CORPORATE RELATIONS","admin",null,"2004-01-12"]
["Asst Director of Operations, Housing","admin"]
["Asst Director, Budget & Financl Planning","admin"]
["Asst Director, Cambridge-MIT Institute","admin"]
["ASST DIRECTOR, DEVELOPMENT RESEARCH AND SYSTEMS","admin",null,"2004-01-12"]
["ASST DIRECTOR, EDUCATIONAL SERVICES","admin"]
["Asst Director, Evening Operatns, Housing","admin"]
["ASST DIRECTOR, FINANCIAL TECHNOLOGY OPTION PROGRAM","admin"]
["Asst Director, International Scholars Of","admin"]
["Asst Director, Internationl Scholars Off","admin"]
["ASST DIRECTOR, MINORITY RECRUITMENT & RETENTION","admin"]
["Asst Director, MIT Careers Office","admin"]
["Asst Director, MIT Washington Office","admin"]
["Asst Director, MOT Prog, Manager, Visiting Fellows","admin",null,"2005-12-15"]
["Asst Director, Office of Minority Eductn","admin","it"]
["Asst Director, Public Service Center","admin",null,"2004-01-12"]
["Asst Director, Renovatns & Construction","admin"]
["Asst Director, Science & Engineering, News Office","admin"]
["ASST DIRECTOR, SLOAN FELLOWS PROGRAM","admin","it"]
["Asst Director, Sloan Student Publicatns","admin"]
["Asst Director, Student Financial Aid & Employment","admin"]
["Asst Director, Student Financial Svcs","admin"]
["Asst Director, Teaching and Learning Lab","admin"]
["Asst Director, Undergraduate Program","admin"]
["ASST DIRECTOR/ ADMINISTRATIVE OFFICER","admin"]
["Asst Director/Alumni Affairs Officer I","admin",null,"2004-01-12"]
["ASST DIRECTORS, SCIENCE & ENGINEERING, NEWS OFFICE","admin"]
["ASST EDITOR, TECH TALK, & STAFF WRITER, NEWS OFC","admin"]
["Asst Environmental Compliance Officer","admin","it"]
["ASST FISCAL OFFICER","admin","it"]
["Asst Journals Manager & Business Manager","admin",null,"2005-12-15"]
["ASST JOURNALS MANAGER, MARKETING & ELECTRONIC COMM","admin"]
["ASST LIB FOR TECH SERVICES","admin"]
["Asst Manager, Animal Resource Program","admin"]
["Asst Manager, Campus Activities Complex","admin"]
["Asst Mgr, Athletic Facilities & Operatns","admin"]
["Asst Operations Manager, Stata Center/B Zone","admin",null,"2005-10-01"]
["ASST PROCUREMENT BROKER & ASST TO THE DIR, P S B","admin","it"]
["ASST PROF HEAD COACH MEN'S BASKETBALL, DIR OF CLUB","faculty","it"]
["ASST PROF OF AERO/ASTRO & ENGINEERING SYSTEMS","faculty"]
["ASST PROF OF ANTHROPOLOGY & SCI & TECH STUDIES","faculty"]
["ASST PROF OF APPLIED ECONOMICS","faculty"]
["ASST PROF OF APPLIED ECONOMICS ON LEAVE","faculty",null,"2005-08-01"]
["ASST PROF OF APPLIED MATH","faculty",null,"2004-01-12"]
["ASST PROF OF FINANCE","faculty"]
["Asst Prof,  Mat'l Sci & Eng and Biological Eng","faculty"]
["Asst Prof, Aero & Astro and Eng Sys Div","faculty"]
["Asst Prof, Mat'l Sci & Eng and Eng Sys Div","faculty"]
["Asst Prof, Mechanical Eng and Biological Eng","faculty"]
["ASST PROF, OPERATIONS MANAGEMENT","faculty"]
["Asst Prof/Coach, Women's Cross-Country/Track Fld","faculty"]
["ASST PROF; HEAD COACH, MEN'S &WOMEN'S SWIMMING","faculty"]
["ASST PROFESSOR","faculty"]
["ASST PROFESSOR (ON LEAVE FALL)","other academic"]
["ASST PROFESSOR (ON LEAVE SPRING)","other academic"]
["ASST PROFESSOR (ON LEAVE)","other academic"]
["Asst Professor Head Coach Men's Bball, Dir of Club","faculty","it","2004-01-12"]
["ASST PROFESSOR OF ACCOUNTING","faculty",null,"2005-03-15"]
["Asst Professor of Aero/Astro & Engineering Systems","faculty",null,"2005-06-01"]
["ASST PROFESSOR OF APPLIED ECONOMICS","faculty"]
["Asst Professor of Mech Eng & Engineering Systems","faculty"]
["ASST PROFESSOR, HEAD COACH OF SWIMMING & DIVING","faculty"]
["ASST PROFESSOR/COACH OF W CROSS COUNTRY/TRACK FIEL","faculty"]
["ASST PROFESSOR; HEAD FOOTBALL COACH","faculty"]
["Asst Provost & Director, Acad Computing","admin"]
["Asst Provost & Director, Acad Computing","admin"]
["ASST SPORTS INFORMATION DIRECTOR","admin"]
["Asst to Curator, Hart Naut & Mgr Gnl Col","admin",null,"2004-01-12"]
["Asst to Dean for Personnel Administratn","admin"]
["Asst to Dean, Counseling & Support Svcs","admin"]
["Asst to Dir for Strategic Resources, LL","research",null,"2005-12-15"]
["ASST TO DIRECTOR-SDM FELLOWS PROGRAM","admin"]
["Asst to the Chairman of the Corporation","admin",null,"2005-12-15"]
["ASST TO THE DEAN FOR ADMINISTRATION","admin"]
["ASST TO THE DEAN FOR PERSONNEL ADMINISTRATION","admin"]
["ASST TO THE DEAN, COUNSELING & SUPPORT SERVICES","admin"]
["Asst to the Dir for Human Resources, LL","research"]
["Asst To the Director, Cntr for Space Research","admin",null,"2005-10-01"]
["Asst to the Director, Military Science","admin",null,"2005-12-15"]
["Asst to the Provost for Space Planning","admin",null,"2004-01-12"]
["Asst to Vice President, Human Resources","admin"]
["ASST. DIR; FINANCIAL TECHNOLOGY OPTION PROGRAM","admin",null,"2004-01-12"]
["Asst. Director of Finance, DAPER/DSL","admin",null,"2005-10-01"]
["Asst. Director, Freshman/Alumni Summer Internship","admin",null,"2004-01-12"]
["Asst. Director, MIT Washington Office","admin"]
["Asst. Program Coordinator","admin"]
["Athena Cluster Consultant","admin"]
["ATHENA SYSTEMS PROGRAMMER","admin"]
["ATHENA-RCC CONSULTANT","admin"]
["ATHLETIC TRAINER","technical"]
["Atlantic Richfield Career Dev Prof of Mech. Eng.","faculty"]
["ATM Support Assistant/CU","technical"]
["AUDIO - VISUAL OPERATOR","technical"]
["AUDIO - VISUAL OPERATOR A","technical"]
["AUDIO - VISUAL OPERATOR B","technical"]
["AUDIO - VISUAL OPERATOR C","admin"]
["AUDIO - VISUAL SPECIALIST","technical"]
["AUDIOLOGIST","technical"]
["Audio-Visual Operator","technical"]
["AUDIT MANAGER","admin",null,"2004-01-12"]
["AUDIT SUPERVISOR","admin"]
["Audit Supervisor, IT Specialist","admin"]
["auditor","admin"]
["AUDITOR I","admin"]
["AUDITOR I I","admin"]
["AUDITOR II","admin"]
["automated form","email form"]
["Automation Controls Engineer","admin"]
["B Gordon Prof of the Prac, Assoc Director of LEES","faculty",null,"2005-07-01"]
["B L T CONSULTANT","admin",null,"2005-12-15"]
["B S O ASSISTANT OFFICER, E H S","admin"]
["B S O DEPUTY DIRECTOR, E H S","admin"]
["B S O SENIOR OFFICER, E H S","admin"]
["B S P SENIOR OFFICER, EHS","admin"]
["Bacardi Stockholm Water Foundations Professor","faculty"]
["BACARDI-STOCKHOL WATER FOUNDA TION","admin"]
["Bacardi-Stockhol Water Foundation","admin"]
["BACARDI-STOCKHOLM WATER FNDTN CHAIR/PROF & DPT HD","faculty"]
["BARTENDER","technical"]
["Bartender, EH","technical"]
["BARTON L WELLER PROFESSOR OF ELEC ENG","faculty","it"]
["BATES ADMINISTRATIVE ASSISTANT, E H S","admin","it"]
["Bates Administrative Assistant, EHS","admin"]
["Bates Deputy Director, EHS","admin"]
["BATES OFFICER, E H S","admin"]
["Bates Officer, EHS","admin",null,"2005-12-15"]
["BATES PROJECT TECHNICIAN RADIOLOGICAL","admin"]
["BATES PROJECT TECHNICIAN RADIOLOGICAL, E H S","admin"]
["Bates Project Technician Radiological, EHS","admin"]
["BATES, PROJECT TECHNICIAN RADIOLOGICAL, E H S","admin"]
["BATES, SENIOR TECHNICIAN RADIOLOGICAL, E H S","admin"]
["Bayer Professor of Chemical Engineering","faculty",null,"2005-12-15"]
["BEHAVIORAL SPECIALIST","technical"]
["Bemis Adjunct Prof of Sociology & Urban Studies","faculty"]
["BENEFITS ADMINISTRATOR","admin"]
["BENEFITS SYSTEMS COORDINATOR","admin"]
["Berg Professor and Department Head","faculty",null,"2005-12-15"]
["Bern Dibner Prof of the History of Science & Tech","faculty"]
["BIBLIOGRAPHER & REFERENCE LIBRARIAN","admin"]
["BILLING SPECIALIST","technical"]
["Bio-Automation Engineer","technical"]
["Bio-Automation Engineer I","technical"]
["Bio-Automation Engineer I","technical"]
["Bio-Automation Manager","admin",null,"2005-12-15"]
["Bioautomation Specialist","technical"]
["Bio-Automation Specialist","technical"]
["Biochemist","research",null,"2005-12-15"]
["Bioinformatics Analyst","admin",null,"2005-12-15"]
["Bioinformatics Scientist","admin"]
["Biology, Medicine & Neurosciences Librarian","admin"]
["BLAST PROJECT ENGINEER","technical"]
["BLT CONSULTANT","admin"]
["BLT COSULTANT","admin"]
["Board of Regents","admin",null,"2004-06-01"]
["BOAT RIGGER","technical"]
["BOATHOUSE ATTENDANT","technical",null,"2005-12-15"]
["BOATMAN","technical"]
["Boeing Assistant Professor/Headmstr-McGregor House","faculty"]
["BOEING ASST PROF & HEADMASTER, MCGREGOR HOUSE","faculty"]
["BOEING LEADERS FOR MANUFACTURING PROF OF MANAGEMNT","faculty"]
["BOEING LEADERS FOR MANUFACTURING PROFESSOR OF MGMT","faculty",null,"2005-03-15"]
["Book and Paper Conservator","admin",null,"2005-12-15"]
["BOOK ORDER COORD","technical"]
["BOOKSELLER","technical"]
["BOOKSTORE MANAGER","technical"]
["Boris Magasanik Professor","faculty"]
["BPEC LAB SPVSR & ASSOC INDUSTRIAL LIASON, LECTURER","other academic"]
["BRANCH MANAGER","admin"]
["BRANCH SUPERVISOR","admin"]
["Broad Affiliated Faculty","faculty"]
["Broad Institute Team Leader","admin"]
["Broad Inventory Clerk","admin"]
["Broad Investigator","research"]
["Broad Lab Aide","technical"]
["Broad Lab Assistant I","research",null,"2005-12-15"]
["Broad Lab Assistant II","research"]
["Broad Lab Assistant III","research",null,"2004-01-12"]
["Broad Lab Assistant IV","research"]
["Broad Operations Assistant I","technical"]
["Broad Operations Assistant II","research"]
["Broad Operations Assistant III","admin"]
["Broad Process Equipment Technician","technical"]
["Broad Senior Inventory Clerk","admin"]
["BROADBAND TECHNICAL CONSULTANT","technical"]
["BROKER, ELECTRONIC PUBLISHING I, PSB","admin",null,"2004-01-12"]
["BROKER, PUBLISHING DESIGN SPECIALIST","admin"]
["BROKER, PUBLISHING DESIGN SPECIALIST, P S B","admin",null,"2004-01-12"]
["BROKER-ELECTRONIC PUBLISHING I, P S B","admin"]
["BROKER-PRINT/DESIGN SPECIALIST, P S B","admin"]
["BSP Assistant Officer, EHS","admin"]
["BSP Deputy Director, EHS","admin",null,"2004-01-12"]
["BUDGET OFFICER","admin"]
["BUDGET OFFICER I","admin"]
["Budget Officer II","admin"]
["BUDGET OFFICER III","admin"]
["Budget Operations Associate","admin"]
["BUILDING ATTENDANT","admin"]
["BULK MAIL SPECIALIST A","admin"]
["BUSINESS ANALYST","admin"]
["Business Analyst, LL","admin"]
["BUSINESS CONSULTANT","admin",null,"2005-04-06"]
["Business Development Associate","admin"]
["Business Development Officer","admin"]
["Business Director","admin"]
["BUSINESS MANAGER","admin"]
["BUSINESS MANAGER, ENDICOTT HOUSE","admin"]
["BUSINESS MANAGER, S M R","admin"]
["BUSINESS MANAGER, SLOAN MANAGEMENT REVIEW","admin"]
["Business Mgr, Senior Counsel's Office","admin"]
["Business Mgr, Sloan Management Review","admin",null,"2005-12-15"]
["BUSINESS SYSTEM ANALYST","admin",null,"2005-10-01"]
["BUSINESS SYSTEMS ANALYST","admin"]
["Business Systems Manager","admin"]
["Buyer/Assistant Procurement Broker","admin"]
["C E H S ASSOC DIRECTOR","admin",null,"2005-12-15"]
["C E O, MIT ENTERPRISE FORUM","admin"]
["C H GREEN DISTINGUISHED PROF/DIR CRC","faculty"]
["C H Green Distinguished Professor","faculty"]
["C H GREEN DISTINGUISHED PROFESSOR & DIRECTOR CRC","faculty",null,"2005-12-15"]
["C L E M INSTR/POSTDOC FELLOW (ON LEAVE)","other academic"]
["C L E M INSTRUCTOR (ON LEAVE, FALL)","other academic"]
["C L E M INSTRUCTOR/ POSTDOCTORAL FELLOW","other academic"]
["C L E MOORE INSTRUCTOR","other academic"]
["C L E Moore Instructor & Postdoctoral Fellow","other academic"]
["C L E MOORE INSTRUCTOR (ON LEAVE)","other academic",null,"2005-09-01"]
["C L E MOORE INSTRUCTOR (ON LEAVE, FALL)","other academic",null,"2005-10-01"]
["C L E MOORE INSTRUCTOR (ON LEAVE, SPRING)","other academic"]
["C M I, ASSOC DIR; PRINCIPAL RSCH SCI, SLOAN SCHOOL","research",null,"2004-01-12"]
["C M I, CO-DIR; JAY W FORRESTERPROF, MGMT SLOAN SCH","faculty"]
["C.L.E. MOORE INSTRUCTOR","other academic"]
["CABLE TV COORDINATOR","technical"]
["CAD/GIS SPECIALIST","admin",null,"2004-01-12"]
["Call Center Manager, Credit Union","admin"]
["Call Center Representative/CU","non-mit",null,"2005-08-01"]
["CAMILLE DREYFUS PROFESSOR OF CHEMISTRY","faculty",null,"2004-01-12"]
["CAPTAIN, CAMPUS POLICE","admin"]
["Career Assistant","admin"]
["CAREER DEVELOPMENT COUNSELOR","admin"]
["CAREER SERVICES ADVISOR","admin"]
["CARL RICHARD SODERBERG ASSOC PROF OF POWER ENG","faculty"]
["Carl Richard Soderberg Career Dev Assist Prof","faculty"]
["CARPENTER","technical"]
["CASHIER","technical"]
["CASTLE KROB ASSISTANT PROFESSOR","faculty"]
["CASTLE KROB ASSOCIATE PROFESSOR","faculty"]
["CATALOG MANAGER","admin"]
["CATERER","technical","it"]
["CCS Outreach Coordinator","admin",null,"2004-01-12"]
["Cecil & Ida Green Distinguished Professor Emeritus","other academic"]
["CECIL & IDA GREEN PROF OF PHYSICS","faculty"]
["Cecil & Ida Green Prof Physics / Co-Dir LFEE","faculty"]
["Cecil & Ida Green Prof Physics / Dir MIT-EI & LFEE","faculty",null,"2004-01-12"]
["CECIL & IDA GREEN PROFESSOR OF PHYSICS","faculty"]
["Cecil And Ida Green Distinguished Professor, MSE","faculty"]
["CECIL H GREEN PROF OF COMP SCI & ENG","faculty"]
["CECIL H GREEN PROF OF COMP SCI & ENGINERRING","faculty"]
["Cecil H Green Professor","faculty"]
["CEE Librarian & GIS Svcs Coord, Barker Library","admin"]
["CEHS Director/ Prof of BE and Prof of Biology","faculty"]
["CEHS Director/Professor of BE","faculty"]
["Center Administrative Coordinator","admin"]
["CENTER ADMINISTRATOR & ASSISTANT TO THE DIRECTOR","admin"]
["CENTER MANAGER","admin"]
["Central Reference Services Coordinator","admin"]
["Central Reference Servs Coordinator","admin",null,"2004-01-12"]
["CEO Emeritus, Alumni Association","admin"]
["CEO, MIT ENTERPRISE FORUM","admin"]
["CEO/TREASURER","admin"]
["Certified Nurse Midwife","technical"]
["Certified Pharmacy Technician, C Ph T","technical"]
["Chairman Emeritus, MIT Media Laboratory","faculty",null,"2004-01-12"]
["CHAIRMAN OF THE CORPORATION","admin"]
["CHAIRMAN, CENTER FOR REAL ESTATE","admin"]
["CHAIRMAN, MEDIA LAB AND PROFESSOR OF MEDIA TECH","faculty"]
["CHAIRMAN, TECH & POLICY PROG/PROFESSOR CIVIL ENGRG","faculty"]
["Chancellor and Professor of City Planning","faculty"]
["CHANCELLOR PROFESSOR OF CITY PLANNING","faculty","it"]
["CHANCELLOR, LEE & GERALDINE MARTIN PROF OF ENV STU","faculty","it"]
["CHAO PROFESSOR OF ASIAN CIVILIZATION","faculty","it"]
["Chao Professor of Asian Civilizations","faculty","it"]
["chaplain","admin","it","2004-01-12"]
["chaplaincy","admin","it"]
["CHARLES STARK DRAPER ASSIST PROFESSOR-AERO & ASTRO","faculty","it"]
["CHARLES STARK DRAPER ASSOC PROFESSOR-AERO & ASTRO","faculty","it","2004-01-12"]
["CHARLES STARK DRAPER ASST PROF","faculty","it","2004-01-12"]
["CHARLES STARK DRAPER ASST PROF OF AERO & ASTRO","faculty","it","2004-01-12"]
["CHARLES STARK DRAPER ASST PROF OF AERO/ASTRO","faculty",null,"2005-12-15"]
["CHARLES W & JENNIFER C JOHNSON PROF IN C S ENG","faculty","it","2004-01-12"]
["Charles W & Jennifer C Johnson Professor in CS Eng","faculty","it"]
["CHEF COORDINATOR","technical","it","2004-01-12"]
["CHEMICAL ENG. PROFESSOR, INSTITUTE PROFESSOR","faculty","it","2004-01-12"]
["Chemical Engineering Professor/Institute Professor","faculty","it"]
["Chemistry & Chemical Engineering Librarian","admin","it"]
["Chemistry Librarian","admin","it"]
["CHEMISTRY LIBRARIAN & REFERENCE COORDINATOR","admin","it"]
["CHEVRON PROFESSOR, DEPARTMENT HEAD","faculty","it"]
["Chief Architect","admin","it"]
["Chief Development Officer","admin","it","2004-01-12"]
["CHIEF ELECTRICAL ENGINEER","technical","it"]
["CHIEF ENGINEER, CENTRAL UTILITIES PLANT","technical","it","2005-12-15"]
["Chief Executive Officer","admin","it"]
["CHIEF FACILITIES OFFICER","admin","it"]
["Chief Financial Analyst","admin","it","2004-01-12"]
["CHIEF FINANCIAL OFFICER","admin"]
["CHIEF INFORMATION OFFICER","admin"]
["Chief Information Officer, Lincoln Lab","admin"]
["CHIEF INFORMATIONS OFFICER","admin",null,"2004-01-12"]
["CHIEF LENDING OFFICER","admin"]
["CHIEF MARKETING OFFICER","admin"]
["CHIEF MECHANICAL ENGINEER","admin"]
["Chief Member Services Officer","admin"]
["CHIEF OBSTETRICS/ GYNECOLOGY SERVICES","admin"]
["CHIEF OF DENTAL SERVICE","technical"]
["Chief of Eye Service","admin",null,"2004-01-12"]
["CHIEF OF MEDICINE","technical"]
["CHIEF OF MENTAL HEALTH","technical"]
["Chief of Nursing Services, Dir of Student Health","admin","it"]
["Chief of Oral Surgery","admin","it"]
["CHIEF OF ORAL SURGERY DIVISION","technical","it"]
["Chief of Pediatrics and Student Health Services","admin","it"]
["Chief of the Campus Police","admin","it"]
["Chief Operating Officer","technical","it"]
["Chief Operating Officer, Lincoln Lab","admin","it"]
["CHIEF OPERATOR","technical","it"]
["CHIEF PHARMACIST","technical","it"]
["Chief Radiologic Technologist","technical","it"]
["CHIEF RESEARCH DIETITIAN","technical","it","2005-09-01"]
["Chief Technologist","admin","it"]
["Chief Technology Officer, Lincoln Lab","admin","it"]
["CHIEF X-RAY TECHNOLOGIST","technical","it"]
["Chief, Comparative Pathology Lab","technical","it"]
["Chief, Internal Medicine","admin","it"]
["Chief, Mental Health Services","admin","it"]
["CHIEF, PEDIATRICS AND STUDENT HEALTH SERVICES","technical","it","2005-12-15"]
["Chief, Pediatrics/Student Health","technical",null,"2005-10-01"]
["Chief-Obstetrics/Gynecology Services","technical",null,"2005-12-15"]
["CHILD CARE RESOURCE & REFERRAL PRGMS ADMINISTRATOR","admin","it"]
["CHINA INTERN COORDINATOR","faculty"]
["China Program Assc Professor of International Mgmt","admin",null,"2004-01-12"]
["CHRMN, TECH & POLICY PROG / PROF, CIVIL ENGRG","faculty","it"]
["CHRYSLER LEADERS FOR MANUFACTURING (ON LEAVE)","other academic"]
["CHRYSLER LEADERS FOR MANUFACTURING PROFESSOR","faculty"]
["CIMIT","admin",null,"2004-04-01"]
["CIPD","admin"]
["Circulation & Access Services Supervisor, Barker","admin"]
["CIRCULATION & MARKETING DIRECTOR, SMR","admin"]
["Circulation Asst., Hayden Circulation","admin"]
["Circulation Director, SMR","admin"]
["CIRCULATION DIRECTOR, TECHNOLOGY REVIEW","admin"]
["CIRCULATION MANAGER/PROMOTIONS, TECHNOLOGY REVIEW","admin"]
["Circulation Services Supervisor, Dewey","admin"]
["Circulation Services Supervisor, Hayden","admin"]
["Circulation/Order Processing Assistant, Journals","admin",null,"2005-10-01"]
["CIRCULATION/ORDER PROCESSING ASST, JOURNALS","admin"]
["Civil & Envirmtl Engg Librarian","admin",null,"2005-12-15"]
["CIVIL & ENVIRONMENTAL ENGINEERING LIBRARIAN","admin"]
["CLAIMS ADJUSTER/INSURANCE SPECIALIST","technical"]
["CLAIMS AND MEMBER SERVICES ADMINISTRATOR","technical"]
["CLARENCE J LEBEL PROFESSOR OF ELECTRICAL ENG","faculty",null,"2005-12-15"]
["Clarence J Lebel Professor, Electrical Engineering","faculty"]
["Clarence J LeBel Professor/Associate Dir - LIDS","faculty"]
["Clarence J. LeBel Professor","faculty"]
["CLASS OF 1922 CAREER DEVELOPMENT ASST PROFESSOR","faculty",null,"2005-12-15"]
["Class of 1922 Prof of Chemistry & Prof of Biology","faculty"]
["CLASS OF 1922 PROF, MAC VICAR TEACHING FELLOW","faculty",null,"2004-01-12"]
["CLASS OF 1922 PROFESSOR","faculty",null,"2004-01-12"]
["Class of 1922 Professor and Director of CECI","faculty"]
["CLASS OF 1922 PROFESSOR OF LITERATURE","faculty"]
["Class of 1942 Career Development Chair","admin","it"]
["Class of 1943 Career Dev Associate Professor","faculty"]
["Class of 1947 Career Dev Associate Professor","faculty"]
["Class of 1947 Career Development Assoc Prof","faculty"]
["CLASS OF 1957 CAREER DEV ASSOCIATE PROFESSOR","faculty"]
["Class of 42 Professor of Chemistry","faculty"]
["Class of 64 Dist. Alumni Career Dev Assist Prof","faculty"]
["CLASSROOM FACILITIES MANAGER","admin"]
["CLE MOORE INSTRUCTOR","other academic"]
["CLEM INSTRUCTOR","other academic"]
["CLEM INSTRUCTOR (ON LEAVE) / POSTDOCTORAL FELLOW","other academic",null,"2004-01-12"]
["CLERICAL ASSISTANT","admin"]
["Client Support Representative","admin",null,"2004-01-12"]
["Clinic Assistant I","admin"]
["Clinic Assistant II","admin"]
["CLINICAL ASSISTANT","admin"]
["Clinical Coordinator","admin"]
["CLINICAL COORDINATOR, DENTAL SERVICE","admin"]
["CLINICAL COORDINATOR, MENTAL HEALTH SERVICE","admin"]
["CLINICAL DIRECTOR FOR CAMPUS LIFE","admin"]
["Clinical Information Systems Coordinator","admin"]
["Clinical Laboratory Manager","admin"]
["CLINICAL NUTRITION MANAGER","admin"]
["CLINICAL PHARMACIST","technical",null,"2004-04-01"]
["Clinical Professor of Neurology & HST, MGH, HMS","faculty"]
["Clinical Psychiatric Social Worker","admin"]
["CLINICAL PSYCHOLOGIST","technical"]
["CLINICAL SCIENTIST","technical"]
["CLINICAL VETERINARIAN","technical"]
["CLS OF 1922 CAREER DEVELOPMENT ASSISTANT PROFESSOR","faculty"]
["CMI  Institute","admin","it"]
["CMI Co-Dir, Jay W Forrester Prof, Mgmt Sloan Sch","faculty"]
["CMI, Deputy Director","admin"]
["CMI, DIR; CECIL & IDA GREEN DISTINGUISHED PROF MSE","faculty","it"]
["CO - ADMINISTRATOR","admin",null,"2005-08-01"]
["CO- DIRECTOR, L F M- S D M & VISITING ENG","admin"]
["COACH","technical"]
["COACH SPVR PREVENTATIVE MAINTENANCE EMERGCY RES TM","technical"]
["COACH SUPERVISOR BUILDING SERVICES","technical"]
["Coach, Golf","admin",null,"2004-01-12"]
["Coach, Lightweight Crew","admin"]
["COACH, REPAIR & MAINTENANCE SHIFT SUPERVISOR C U P","technical"]
["COACH, REPAIR AND MAINTENANCE","technical"]
["COACH, REPAIR AND MAINTENANCE WATCH SUPERVISOR","technical"]
["Coach, Women's Soccer","admin"]
["COACH-VOLLEYBALL WOMEN'S","technical",null,"2005-10-01"]
["Coach-Women's Ice Hockey","technical"]
["Co-Administrator","admin"]
["CO-DIR, ACAD SRVCS AND ASSOC DEAN OF CURR SUPPT","admin"]
["Co-Dir, LFEE & Goulder (1942) Prof of CEE & ESD","faculty"]
["Co-Director - HST","admin"]
["Co-Director & Master, HST","admin"]
["CO-DIRECTOR AND MASTER H S T","admin"]
["CO-DIRECTOR EMARKETS INITIATIVE","admin",null,"2004-01-12"]
["CO-DIRECTOR, CIPD / GM LFM ASSOC PROF OF MANAGEMT","admin"]
["Co-Director, LFM-SDM & Visiting Eng","admin"]
["Co-Director, MIT Clinical Research Center","admin"]
["Co-Director, MIT Italy Program","admin"]
["Co-Director, MIT-Italy Program","admin"]
["CO-DIRECTOR, OFC OF GOVERNMENT & COMMUNITY RELATNS","admin"]
["CO-DIRECTOR, OFFICE OF GOV'T & COMM RELATIONS","admin"]
["Co-Director, Seq & Analysis Program","admin"]
["Co-Director, Sequence & Analysis Program","admin"]
["COFHE Student Research Assistant","admin"]
["Coll Manager & Architecture Librarian","admin"]
["Collection Manager & Architecture Librarian, Rotch","admin"]
["COLLECTION MANAGER & OCEAN ENGINEERING LIBRARIAN","admin","it"]
["COLLECTION MANAGER, DEWEY LIBRARY","admin"]
["COLLECTION MANAGER, SCIENCE LIBRARY","admin"]
["COLLECTION MGR & OCEAN ENGINEERING LIBRARIAN","admin"]
["COLLECTIONS ASSISTANT","admin","it"]
["COLLINS PROFESSOR","faculty"]
["COLLS / REF LIBRN, AGA KHAN PROG FOR ISLAM ARCH","admin","it"]
["Colony Manager Coordinator","technical","it"]
["Comm Console Operator","technical","it"]
["COMMINICATIONS COORDINATOR","admin",null,"2005-12-15"]
["COMMUNICAIONS ASSISTANT","admin"]
["Communications & Development Coordinator","admin"]
["Communications & Donor Relations Officer","admin",null,"2004-06-01"]
["Communications & Electronic Content Coor","admin"]
["Communications Administrator","admin",null,"2004-01-12"]
["COMMUNICATIONS AND DEVELOPMENT OFFICER","admin"]
["COMMUNICATIONS AND OUTREACH COORDINATOR","admin"]
["COMMUNICATIONS ASSISTANT","admin"]
["COMMUNICATIONS ASST","admin"]
["COMMUNICATIONS CONSOLE OPERATOR","admin"]
["COMMUNICATIONS COORDINATOR","admin"]
["Communications Coordinator, SDM & LMP","admin"]
["COMMUNICATIONS DIRECTOR","admin"]
["COMMUNICATIONS DIRECTOR, E S D, L F M, S D M","admin"]
["COMMUNICATIONS DIRECTOR, L F M - S D M / E S D","admin"]
["COMMUNICATIONS LEADER","admin",null,"2005-12-15"]
["COMMUNICATIONS MANAGER","admin",null,"2005-12-15"]
["COMMUNICATIONS MANAGER, DEPARTMENT OF FACILITIES","admin",null,"2005-12-15"]
["COMMUNICATIONS OFFICER","admin",null,"2005-12-15"]
["COMMUNICATIONS OFFICER / LEMELSON / MIT PROGRAM","admin"]
["Communications Officer/Lemelson/MIT Program","admin"]
["Communications Project Manager","admin"]
["COMMUNICATIONS SPECIALIST","admin"]
["Communications Specialist, L F M / S D M","admin"]
["COMMUNICATIONS SPECIALIST, L F M/ S D M","admin",null,"2005-07-01"]
["Communications Specialist, LFM/SDM","admin",null,"2004-01-12"]
["COMMUNICATIONS/ DEVELOPMENT OFFICER","admin"]
["COMMUNICATIONS/PAPPPALARDO FELLOWSHIP ADMINISTRATO","admin"]
["Communicatns/Papppalardo Fellowshp Admin","admin"]
["COMMUNITY DEVELOPMENT ASSOCIATE","admin"]
["Comp Media Studies Admin of Academic Programs","admin","it"]
["Comparative Media Studies Program Administrator","admin"]
["Comparative Media Studies Video Producer","technical"]
["COMPARATIVE MEDIA STUDIES, PROGRAM ADMINISTRATOR","admin"]
["COMPARATIVE PATHOLOGIST","admin"]
["COMPENSATION SYSTEM SPECIALIST","admin","it"]
["Compensation Systems Specialist","admin","it"]
["COMPETENCY GROUP CONSULTANT","admin","it"]
["Computational Biologist","admin","it"]
["COMPUTER ADMINISTRATIVE ASSISTANT","admin","it"]
["COMPUTER ASSISTANT","admin","it"]
["COMPUTER FACILITY MANAGER","admin","it"]
["Computer Hardware Consultant","admin","it","2004-01-12"]
["COMPUTER HW CONSULTANT","admin","it","2004-01-12"]
["Computer Network Manager","admin","it","2004-01-12"]
["COMPUTER OPERATOR","admin","it","2004-01-12"]
["Computer Operator I","admin","it","2005-08-01"]
["COMPUTER OPERATOR II","admin","it"]
["COMPUTER OPERATOR III","admin","it","2004-01-12"]
["Computer Programmer","admin","it","2005-12-15"]
["Computer Science Librarian","admin","it"]
["COMPUTER SERVICES MANAGER","admin","it"]
["COMPUTER SERVICES MGR","admin","it"]
["Computer Support Assistant","admin","it"]
["Computer Support Assistant","admin","it"]
["Computer Support Assistant, News Office","admin","it","2004-01-12"]
["COMPUTER SUPPORT SPEC/PUBS COORDINATOR","admin","it"]
["COMPUTER SUPPORT SPECIALIST","admin","it"]
["COMPUTER SYSTEM MANAGER","admin","it"]
["Computer Systems Coordinator","admin","it"]
["COMPUTER SYSTEMS MANAGER","admin","it","2005-10-01"]
["Computer Systems Manager, Whitaker Coll","admin","it"]
["COMPUTER SYSTEMS MANAGER, WHITAKER COLLEGE","admin"]
["Computer Technical Support Specialist","admin"]
["COMPUTING ASSISTANT","admin"]
["COMPUTING SUPPORT SPECIALIST","admin"]
["COMPUTING SYSTEMS SPECIALIST","admin",null,"2004-01-12"]
["CONCERT DIRECTOR","admin"]
["Concourse & ESG, Lecturer","admin"]
["CONFERENCE COORDINATOR, CONF SRVS/EVENTS/INFO CTR","admin"]
["Conference Planner, EH","admin"]
["Conference Services Agent, EH","admin"]
["Conference Services Aide","admin"]
["Conference Services Supervisor","admin"]
["CONNECTION SYSTEMS ENGINEERING","technical"]
["Conservation Assistant","admin"]
["Conservator","technical"]
["Console Operator/LL","research"]
["Consortium Program Manager","admin"]
["CONSTRUCTION AND CONTRACT ADMINISTRATOR","admin"]
["CONSTRUCTION COORDINATOR","technical"]
["Consultan, Dept IT Resources","admin"]
["CONSULTANT","admin"]
["CONSULTANT - C P R","admin"]
["CONSULTANT - S W R T","admin"]
["CONSULTANT - SWRT","admin","it"]
["CONSULTANT - WEB SUPPORT","admin",null,"2005-12-15"]
["CONSULTANT I","admin"]
["CONSULTANT I I","admin"]
["CONSULTANT I I I","admin"]
["CONSULTANT II","admin"]
["Consultant, Dept IT Resources","admin"]
["Consultant, Dist IT Resources","admin"]
["CONSULTANT, DIST. I/T RESOURCES","admin"]
["Consultant, Software Release","admin"]
["Consultant, Software Release","admin"]
["CONSULTANT, SWRT","admin","it","2004-09-01"]
["Consultant-Web Support","admin","it"]
["Consulting Business Systems Analyst","admin"]
["Consulting Technical Architect","admin","it"]
["Consumer Lending Manager","admin","it","2004-05-01"]
["Content & Development Manager","admin"]
["CONTENT ASSOCIATE","technical"]
["CONTENT EDITOR","admin",null,"2005-12-15"]
["Content Specialist","admin"]
["CONTRACT ADMINISTRATOR","admin"]
["CONTRACT COUNSEL","admin"]
["Contract Specialist","admin",null,"2004-01-12"]
["Contractor","admin",null,"2004-01-12"]
["Contracts Counsel","admin"]
["Control Cost Accountant","admin",null,"2005-12-15"]
["CONTROL SYSTEMS ENGINEER","admin"]
["CONTROL/ENGINEER C U P","admin",null,"2005-10-01"]
["CONTROL/ENGINEER CUP","technical"]
["CONTROLLER","admin"]
["Controller, Technology Review","admin",null,"2005-12-15"]
["CONTROLS ENGINEER","admin",null,"2005-12-15"]
["Coodinator of Alumni & Industrial Administrator","admin",null,"2005-12-15"]
["Coodinator of Industrial & Alumni Relations","admin"]
["Cook","technical"]
["Cook/MD","technical"]
["Cook/Medical","technical"]
["Cook/Medical","technical"]
["Cook/Medical","technical",null,"2005-12-15"]
["Co-op","technical"]
["Coop 6a/LL","research"]
["Coop Erop/LL","research"]
["Coop Nu/LL","research"]
["Co-op Student","student",null,"2005-12-15"]
["Coop/LL","technical"]
["Coord for Devlpmntl Disorders Proj/Children's Hosp","admin"]
["Coord of Facilities & Equip &  Prof Chemical Eng","faculty",null,"2005-10-01"]
["COORD OF FACILITIES & EQUIP & ASSOC PROF CHEM ENG","admin"]
["Coord, Frats, Sororities & Ind Lvg Grps","admin"]
["Coordinans & Climate","admin"]
["COORDINATOR","admin"]
["Coordinator for IM, Surgical & Medical","admin"]
["COORDINATOR FOR INFORMATION INPUT","admin","it"]
["COORDINATOR FOR INSTITUTIONAL RESEARCH","admin","it"]
["COORDINATOR OF CHEMISTRY EDUCATION","admin","it","2005-12-15"]
["COORDINATOR OF CHEMISTRY RENOVATIONS","admin","it"]
["COORDINATOR OF EYE SERVICE OPTOMETRIST","admin","it"]
["COORDINATOR OF GRAD & SPECIAL STUD ADMISS PROCESS","admin"]
["COORDINATOR OF SPECIAL VISITS","admin"]
["Coordinator of Staff Diversity Initiatives","admin"]
["COORDINATOR OF WRITING INITIATIVES","admin"]
["COORDINATOR SPOUSES & PARTNERS","admin"]
["Coordinator, Admissions & Degree Progs","admin"]
["Coordinator, Admissions and Degree Progr","admin"]
["COORDINATOR, ALUMNI ACTIVITIES & GEOGRAPHIC PRGMS","admin"]
["COORDINATOR, ALUMNI RELATIONS","admin"]
["Coordinator, Alumni Relations Online Services","admin",null,"2005-12-15"]
["Coordinator, CISR","admin"]
["COORDINATOR, CLINICAL SUPPORT SERVICES","admin"]
["COORDINATOR, COMMUNICATIONS","admin"]
["Coordinator, Comparative Genomics","admin"]
["Coordinator, Computer Finishing","admin","it"]
["Coordinator, Detection","admin"]
["Coordinator, Diversity Initiatives","admin",null,"2004-01-12"]
["Coordinator, DNA Fingerprinting","admin"]
["Coordinator, DNA Prep Team","admin"]
["COORDINATOR, EDUCATIONAL SERVICES","admin"]
["Coordinator, EHS","admin"]
["Coordinator, Electronic Research Admin","admin",null,"2004-01-12"]
["Coordinator, Emerging Technologies","admin",null,"2005-12-15"]
["COORDINATOR, ENGINEERING SPECIAL PROGRAMS","admin"]
["COORDINATOR, ENTERPRISE FORUM","admin"]
["COORDINATOR, FRATS, SORORITIES & INDEPENDENT LIVIN","admin",null,"2005-12-15"]
["Coordinator, Genoty Tech & Dev","admin","it","2004-01-12"]
["Coordinator, Growth","admin"]
["COORDINATOR, H A S S OFFICE","admin","it"]
["COORDINATOR, HOSTS TO INTERNATIONAL STUDENT PGRM","admin"]
["Coordinator, Hosts to International Students Progm","admin"]
["COORDINATOR, HST BIOMEDICAL ENTERPRISE PROGRAM","admin"]
["COORDINATOR, I/T SUPPORT PLANNING","admin"]
["Coordinator, Institutional Research","admin"]
["Coordinator, Lab Finishing","admin"]
["Coordinator, Lab Polishing","admin"]
["Coordinator, Lib Construction","admin",null,"2005-12-15"]
["Coordinator, Materials Team","admin"]
["COORDINATOR, MBA ADMISSIONS","admin"]
["Coordinator, MIT Careers Office","admin",null,"2005-12-15"]
["COORDINATOR, MIT INDIA PROGRAM","admin"]
["Coordinator, Molecular Biology Prod. Grp","admin","it"]
["COORDINATOR, N S F EDUCATIONAL RESEARCH CENTER","admin"]
["COORDINATOR, NSBRI PROGRAMS AND EDUCATIONAL SRVCS","admin",null,"2005-12-15"]
["COORDINATOR, NSF EDUCATIONAL RESEARCH CENTER","admin",null,"2005-12-15"]
["Coordinator, OCSPA","admin",null,"2005-08-01"]
["COORDINATOR, OF ALUMNI ACTIVITIES","admin"]
["Coordinator, Program in Atmosph, Oceans & Climate","admin"]
["COORDINATOR, PURCHASING & CENTRAL SUPPLIES","admin",null,"2005-12-15"]
["Coordinator, Registrar's Office","admin",null,"2005-12-15"]
["COORDINATOR, REGISTRATION SERVICES","admin"]
["Coordinator, Seed Academy","admin"]
["Coordinator, Sequencing","admin"]
["Coordinator, Sloan Fellows Program","admin"]
["COORDINATOR, SPECIAL EXECUTIVE PROGRAMS","admin"]
["Coordinator, Student Programs","admin"]
["COORDINATOR, UNDERGRADUATE PROGRAM","admin","it"]
["COORDINATOR, UNDERGRADUATE SERVICES","admin"]
["COORDINATOR, VETERINARY TECHNICAL SERVICES","admin",null,"2005-12-15"]
["COORDINATOR, WOMEN'S STUDIES","admin"]
["Coordinator/Brain Disorders Project","admin"]
["COPY TECH A","technical"]
["COPY TECH B","technical"]
["COPYRIGHT ADMINISTRATOR","admin"]
["CORRDINATOR, CISR","admin"]
["Cost Analyst, OSP","admin"]
["CO-TEAM LEADER, S W RELEASE TEAM","admin"]
["COUHES Project Coordinator","admin"]
["Counsel","admin"]
["COUNSEL AND TECHNOLOGY LICENSING OFFICER","admin"]
["Courier/LL","admin"]
["COURSE CONTENT COPYRIGHT ADMIN","admin"]
["COURSE CONTENT COPYRIGHT ADMINISTRATOR","admin"]
["Course Grader","admin"]
["Course Manager","admin"]
["COURSE WEB ADMIN ASST","admin"]
["COURSE WEB ADMINISTRATIVE ASSISTANT","admin",null,"2004-01-12"]
["COURSE WEB DESIGNER","admin"]
["Creative Design Director, Communications","admin"]
["Creative Design Manager, Communications","admin",null,"2005-12-15"]
["Credentialing Coordinator","admin"]
["CREDIT AND COLLECTION MANAGER","admin"]
["CREDIT CARD ADMINISTRATOR","admin","it"]
["Credit Executive","admin"]
["CROSS-REGISTERED STUDENT","student"]
["CSR PURCHASING AGENT","admin"]
["CURATOR","admin"]
["CURATOR OF SCIENCE & TECHNOLOGY","admin"]
["CURATOR, HART NAUTICAL COLLECTIONS","admin"]
["CURATOR, SCIENCE & TECHNOLOGY","admin"]
["Curatorial Assistant","admin",null,"2004-01-12"]
["Custodial/Utility","admin"]
["Custodial/Utility - LL","admin"]
["CUSTODIAN","technical"]
["CUSTODIAN - STOCK","technical","it"]
["CUSTODIAN (DAY)","technical","it"]
["CUSTODIAN SPARE C A C","technical","it"]
["Custodian, Facilities","technical"]
["Custodian, Non-Facilities","technical"]
["Custodian/Utility","technical"]
["Customer Service","admin"]
["Customer Service Assistant","admin"]
["CUSTOMER SERVICE ASST","admin"]
["CUSTOMER SERVICE REP","admin"]
["CUSTOMER SERVICE REP FOR FINANCIAL AID","admin"]
["CUSTOMER SERVICE REPRESENTATIVE","admin"]
["Customer Service Representative I","admin"]
["CUSTOMER SERVICE REPRESENTATIVE II","admin"]
["Customer Service, MIT Press","admin",null,"2005-07-01"]
["Cutten Professor of the History of Technology","faculty"]
["D K Ludwig Prof, Cancer Resch Investigator HHMI","faculty",null,"2004-01-12"]
["D M S E COMMUNICATIONS COORDINATOR","admin","it"]
["D Space Federation Systems Manager","admin"]
["D W Poitras Professor","faculty"]
["D.W. POITRAS PROFESSOR","faculty"]
["DAI-ICHI KANGYO BANK PROF OF MGMT","faculty"]
["Darwin Postdoctoral Associate","other academic"]
["DATA ACQUISITION SYSTEMS PHYSICIST","research","it"]
["DATA ADMINISTRATOR","admin"]
["DATA ANALYST","admin"]
["Data Analyst I","admin"]
["Data Analyst II","admin",null,"2005-10-01"]
["Data Base Administrator","admin"]
["Data Base Analyst I","admin"]
["DATA BASE ANALYST I I","admin"]
["DATA BASE ANALYST I I I","admin"]
["Data Base Analyst II","admin"]
["Data Base Analyst III","admin"]
["DATA CENTER OPERATOR I","admin"]
["DATA CENTER OPERATOR II","admin"]
["Data Center Shift Leader","admin",null,"2004-01-12"]
["Data Infrastructure Consultant","admin"]
["DATA INTEGRITY ASSISTANT","admin",null,"2005-12-15"]
["Data Integrity Assistant, Data Entry Svcs","admin"]
["Data Integrity Asst, Data Entry Services","admin"]
["Data Integrity Asst, Information Systems","admin"]
["Data Integrity Asst, Operations and Info Systems","admin"]
["Data Integrity Asst, Operations and Suppt Service","admin"]
["DATA PROCESSING MANAGER","admin",null,"2005-12-15"]
["Data Services & Economics Librarian","admin"]
["DATA SERVICES REFERENCE LIBRARIAN","admin",null,"2004-01-12"]
["DATA WAREHOUSE ANALYST","admin",null,"2004-01-12"]
["DATA WAREHOUSE CONSULTANT","admin"]
["DATABASE ADMINISTRATOR","admin"]
["Database Analyst","admin"]
["Database and Web Specialist","admin"]
["Database Developer","admin",null,"2004-01-12"]
["Database Manager","admin"]
["database project manager","admin"]
["daughter of faculty member","community",null,"2004-01-12"]
["DAVID AUSTIN PROF OF MARKETING","faculty"]
["David Austin Professor of Marketing","faculty",null,"2005-12-15"]
["DAVID SARNOFF PROF OF MGT OF TECH","faculty"]
["DAVID SARNOFF PROFESSOR, MANAGEMENT OF TECHNOLOGY","faculty"]
["DAY CUSTODIAN","technical"]
["DCM MAINTENANCE COORDINATOR","technical"]
["DEAN / FACULTY","admin"]
["Dean for Graduate Education","admin","it"]
["DEAN FOR GRADUATE STUDENTS","admin"]
["DEAN FOR STUDENT LIFE","admin"]
["DEAN FOR UNDERGRAD EDUC","admin",null,"2004-01-12"]
["Dean for Undergraduate Education","admin"]
["DEAN FOR UNDERGRADUATE EDUCATION & PROF OF PHYSICS","admin"]
["DEAN FOR UNDERGRADUATE RESEARCH","admin"]
["DEAN OF ADMISSIONS","admin"]
["Dean of Engineering","admin"]
["Dean of Science/Donner Professor of Science","faculty"]
["DEAN, SCH OF HUM & SOC SCI & PROFESSOR OF HISTORY","faculty","it","2004-01-12"]
["Dean, School of Arch & Planning & Prof of Arch","faculty"]
["DEAN, SCHOOL OF ARCHITECTURE AND PLANNING","admin"]
["Dean/Administration","admin"]
["Dean/Faculty","faculty",null,"2005-12-15"]
["DENTAL ASSISTANT","technical"]
["DENTAL HYGIENIST","technical"]
["DENTAL HYGIENIST, B.S., R.D.H.","technical"]
["DENTAL, SENIOR OFFICE ASSISTANT","technical"]
["DENTIST","technical"]
["DEPARTMENT COMPUTING SUPPORT","admin"]
["Department Head & Edmund K Turner Professor","faculty",null,"2005-07-01"]
["DEPARTMENT HEAD / PROFESSOR","faculty"]
["DEPARTMENT HEAD AND PROF OF URBAN PLANNING","faculty"]
["Department Head and Professor of Urban Planning","faculty","it"]
["Department Head, Lincoln Laboratory","research",null,"2004-01-12"]
["DEPARTMENT HEAD, LINGUISTICS PROFESSOR","faculty"]
["DEPARTMENT HEAD/DIRECTOR OF ATHLETICS","admin"]
["Department Head/Mitsui Professor","faculty"]
["Department Head/Prof of Linguistics & Philosophy","faculty"]
["Department Head/Professor","faculty"]
["Department Head-Urban Studies and Planning","faculty",null,"2005-10-01"]
["Department Liaison","admin"]
["Department Liason","admin"]
["Department Liason","admin"]
["Department of Trans Liaison Librarian","admin"]
["Departmental Liaison","admin"]
["Departmental Liason","admin"]
["Dept Head & Director of Campus Activities Complex","admin"]
["DEPT HEAD / SHERMAN FAIRCHILD PROF OF NEUROSCIENCE","faculty"]
["Dept Head CS/EECS, Gordon Prof of Medical Eng","faculty"]
["Dept Head EECS, Bernard M. Gordon Prof of Med Eng","faculty",null,"2005-12-15"]
["DEPT HEAD, OCEAN ENG: DIR, SEA GRANT COLLEGE PROG","admin"]
["Dept Head/Morris Cohen Prof of Materials Sci & Eng","faculty"]
["Dept Head/Sherman Fairchild Prof of Neuroscience","faculty"]
["Dept IT Resources Analyst","admin"]
["DEPT OF TRANSPORTATION LIAISON LIBRARIAN","admin"]
["DEPUTY CHIEF, CAMPUS POLICE","admin"]
["DEPUTY DEAN / PROFESSOR","admin"]
["Deputy Dean and Theresa Seley Professor","faculty",null,"2004-01-12"]
["Deputy Dean/Professor","faculty"]
["Deputy Department Head / Professor","faculty","it"]
["DEPUTY DIRECTOR, BATES, E H S","admin"]
["Deputy Director, Broad","admin"]
["Deputy Director, Broad Institute","admin"]
["Deputy Director, CMI","admin"]
["Deputy Director, CTL","admin"]
["Deputy Director, Facilities","admin"]
["Deputy Director, Office of Envir Mgmt","admin"]
["Deputy Director, OSP","admin"]
["Deputy Director; Senior Counsel's Office","admin"]
["DEPUTY EDITOR, TECHNOLOGY REVIEW","admin",null,"2005-12-15"]
["Deputy General Counsel","admin"]
["DERMATOLOGIST","technical",null,"2005-12-15"]
["DESIGN AND CONSTRUCTION, ADMINISTRATIVE ASSISTANT","admin"]
["DESIGN DRAFTER","technical",null,"2004-01-12"]
["Design Engineer","admin",null,"2005-12-15"]
["DESIGN MANAGER","admin"]
["Design Manager, MIT Press","admin"]
["DESIGN MANAGER, PUBLISHING SERVICES BUREAU","admin"]
["Design Manager, Publishing Svcs Bureau","admin",null,"2005-12-15"]
["Design Manager/Associate Director, PBS","admin"]
["Design Manager/Associate Director, PSB","admin"]
["DESIGNER","admin"]
["DESIGNER, MIT PRESS","admin"]
["Designer/Advisor, PSB","admin"]
["Designer/CAD Operator II","technical"]
["Designer/CAD Operator III","technical"]
["Designer/CAD Operator IV","technical"]
["DESK CAPTAIN","technical"]
["DESK CLERK","admin",null,"2005-12-15"]
["DESKTOP COMPUTING SPECIALIST","admin",null,"2005-10-01"]
["Desktop Support Associate","admin",null,"2004-01-12"]
["DESKTOP SUPPORT CONSULTANT","admin",null,"2005-12-15"]
["Desktop Support Specalist II","admin","it"]
["Desktop Support Specialist I","technical",null,"2004-01-12"]
["Desktop Support Specialist II","technical"]
["DETECTIVE","admin"]
["DETECTIVE SERGEANT","admin"]
["Dev & Comm Assistant, Libraries","admin"]
["Dev Coordinator & Office Administrator","technical"]
["Developer","admin"]
["DEVELOPMENT AND COMMUNICATIONS OFFICER","admin",null,"2005-12-15"]
["Development and Special Projects Officer","admin",null,"2005-12-15"]
["Development Assistant","admin",null,"2005-06-01"]
["Development Associate","technical"]
["DEVELOPMENT COORDINATOR","admin"]
["DEVELOPMENT OFFICER","admin"]
["Development/Administrative Assistant II","admin"]
["DIBNER ASSOCIATE PROFESSOR HISTORY OF MFG & TECH","faculty"]
["Dietary Assistant","technical"]
["Digital Engineer","research",null,"2004-05-01"]
["DIGITAL EQUIP CORP LFM PROF OF MANAGEMENT SCIENCE","faculty","it"]
["Digital Projects Manager","admin"]
["DIGITAL REFERENCE COORDINATOR","admin"]
["DIGITAL RESOURCES ACQUISITIONS LIBRARIAN","admin"]
["Digital Video Specialist/Producer","admin"]
["DINING MANAGER, CAC","admin"]
["DINING ROOM SUPERVISOR","admin","it","2004-01-12"]
["Dir Arts Initiat & Adv to Assoc Provost","admin","it","2004-01-12"]
["DIR OF AA/EEO & DIVERSITY PROG","admin"]
["DIR OF COMMUNICATIONS AND EXTERNAL RELATIONS","admin"]
["Dir of Communicatns, Schl of Engineering","admin"]
["Dir of Facilities Operations & Admin","admin"]
["Dir of Human Resources, Office of VP Finances","admin"]
["DIR OF LANGUAGE LEARNING & RESOURCE CENTER","admin"]
["Dir of Security and Campus Police Srvcs","admin"]
["Dir of Tech Services, Information Systems & Svcs","admin"]
["Dir of Tech Services, Operations & Info Systems","admin"]
["DIR OF TECH SERVICES, OPERATIONS & SUPPT SERVICES","admin"]
["Dir of Tech Services, Ops & Information Systems","admin"]
["DIR OF THE CTR OF INTERNATIONAL STUDIES","admin"]
["DIR OF THE INTL STUDENTS OFF AND ASS DEAN INTL STU","admin"]
["Dir of Women's Studies & Assoc Prof of History","faculty"]
["DIR, ACADEMIC DEVELOPMENT, RESOURCE DEVELOPMENT","admin"]
["Dir, Accounting Services and Controller","admin"]
["Dir, Alumni Fund Leadership Programs","admin"]
["Dir, Alumni Recognition Processes","admin"]
["Dir, Alumni Recognition Services","admin"]
["Dir, Alumni, Parent and Student Outreach","admin"]
["DIR, ANALYSIS GRP REGIONAL ELEC. ALTERNATIVES","admin",null,"2004-01-12"]
["Dir, Broad Institute Museum Programs","admin",null,"2004-01-12"]
["DIR, CAREER SERVICES & PREPROFESSIONAL ADVISING","admin",null,"2004-01-12"]
["Dir, Career Svcs & Preprofessl Advising","admin"]
["Dir, CIPD, Prof of the Practice of ME & ESD","admin",null,"2004-01-12"]
["Dir, Community Outreach & Education Prog","admin"]
["DIR, CTR FOR TECH, POLICY & INDUSTRIAL DEVELOPMENT","admin",null,"2005-12-15"]
["DIR, DIGITAL INFORMATION TECHNOLOGIES & SERVICES","admin","it"]
["Dir, Electronic Research Administration","admin","it"]
["Dir, Facil, Campus Planning, Engr, Construction","admin","it"]
["Dir, Facilities Operations and Security","admin","it"]
["DIR, FND REL & SCH DVLP SRV, ASST PROV - OUTREACH","admin","it"]
["Dir, HR Business Information Systems","admin","it"]
["Dir, HST Martinos Ctr for Biomedical Imaging, MGH","admin","it"]
["Dir, Major Gifts, Sloan","admin","it"]
["Dir, Marketing & Communications I-Campus Outreach","admin","it"]
["Dir, MIT Museum & Historical Collections","admin","it"]
["DIR, MIT VIDEO PROD & DISTANCE EDUCATION DELIVERY","admin","it"]
["Dir, MIT Video Prod & Distnc Ed Delivery","admin","it"]
["Dir, Offc of Developmt Resrch & Systems","admin","it","2004-01-12"]
["Dir, Performance Improvement/Risk Mgmt","admin","it","2004-01-12"]
["Dir, Strategic Initiatives","admin"]
["Dir, Technology Exploration, Sequencing Platform","admin"]
["Dir, Women's Studies and Professor of History","faculty"]
["Dir. Intl Programs & Co-Dir. of SMA2","admin",null,"2005-12-15"]
["Dir. of Alumni Comm. & Online Services","admin",null,"2004-01-12"]
["Dir. of ISN / Francis Wright Davis Prof of Physics","faculty",null,"2005-12-15"]
["Dir. of Training in Writing Across the Curriculum","admin"]
["Dir., Deputy Chief Facilities Officer","admin"]
["DIR., H H UHLIG CORROSION LAB","admin",null,"2004-01-12"]
["Dir., Student & AiR Programs","admin","it","2004-01-12"]
["DIRECT MAIL COORDINATOR","admin","it"]
["Direct Response Manager","admin","it"]
["DIRECTOR","admin","it"]
["DIRECTOR - ISCM PROGRAM","admin","it"]
["Director Advanced IT","admin","it"]
["Director and Professor in Materials Sci & Eng","faculty","it"]
["Director Comm & Sponsor Relations","admin","it"]
["Director CSAIL,  Matsushita Prof of Robotics","faculty"]
["Director CSAIL, Fujitsu Prof of Computer Sci & Eng","faculty"]
["DIRECTOR DESIGN & CONSTRUCTION","admin"]
["Director DSpace Consortium","admin"]
["DIRECTOR E M S ENVIRONMENTAL MEDICAL SERVICES","admin"]
["DIRECTOR EDUCATIONA SERVICES","admin"]
["Director Emeritus, Lincoln Laboratory","admin"]
["Director Financial Planning & Budgets","admin","it"]
["Director for Admin Operations, LL","research"]
["DIRECTOR FOR CAPITAL CONSTRUCTION","admin",null,"2004-01-12"]
["DIRECTOR FOR CAPITAL PROJECT DEVELOPMENT","admin"]
["DIRECTOR FOR ENV PRGMS & RISK MAGT/SR COUNSEL","admin"]
["DIRECTOR FOR HUMAN RESOURCES ADMINISTRATION","admin"]
["Director ISO & Assoc Dean for Graduate Students","admin"]
["DIRECTOR OF ADMINISTRATION","admin"]
["Director of Administrative Computing, DUE/DSL","admin",null,"2004-01-12"]
["DIRECTOR OF ADMISSIONS","admin"]
["DIRECTOR OF ADVERTISING SALES, TECHNOLOGY REVIEW","admin"]
["DIRECTOR OF ALUMNI GIVING","admin"]
["Director of Alumni Relations","admin"]
["Director of Alumni/ae Relations","admin"]
["DIRECTOR OF ARTS COMMUNICATION","admin"]
["DIRECTOR OF ARTS DEVELOPMENT","admin"]
["DIRECTOR OF ATHLETICS","admin",null,"2005-12-15"]
["Director of Benefits","admin","it"]
["Director of BIOMEMS Laboratory","admin","it"]
["Director of Budget Ops","admin"]
["Director of Business Development","admin"]
["Director of Campaign for Students","admin"]
["DIRECTOR OF CAMPUS DINING","admin","it"]
["Director of CECI","admin",null,"2004-01-12"]
["Director of Center for SMA & Professor of Mech Eng","faculty"]
["DIRECTOR OF CHORAL PROGRAMS & LECTURE IN MUSIC","admin"]
["Director of Choral Programs & Lecturer in Music","other academic"]
["Director of Circulation & Consumer Marketing","admin"]
["DIRECTOR OF CLINICAL RESEARCH","admin",null,"2004-01-12"]
["Director of Communication","admin"]
["DIRECTOR OF COMMUNICATIONS","admin"]
["DIRECTOR OF COMMUNICATIONS AND DONOR RELATIONS","admin",null,"2005-12-15"]
["DIRECTOR OF COMMUNICATIONS FOR G S O","admin"]
["Director of Communications for GSO","admin"]
["DIRECTOR OF COMMUNICATIONS, SCHOOL OF ENGINEERING","admin"]
["DIRECTOR OF COMMUNICATIONS, SLOAN SCHOOL","admin",null,"2004-01-12"]
["Director of Compensation","admin"]
["DIRECTOR OF COMPENSATION AND HRIS","admin",null,"2005-12-15"]
["DIRECTOR OF COMPUTER SYSTEMS","admin",null,"2005-12-15"]
["DIRECTOR OF COMPUTING","admin"]
["DIRECTOR OF CONFERENCE PLANNING","admin"]
["Director of Conference Planning, EH","admin"]
["DIRECTOR OF CORP RELATIONS","admin","it"]
["Director of Corporate Outreach","admin"]
["Director of Corporate Relations","admin"]
["DIRECTOR OF COST ANALYSIS","admin"]
["Director of Custom Programs","admin"]
["DIRECTOR OF DEVELOPMENT","admin"]
["DIRECTOR OF DEVELOPMENT FOR THE SLOAN SCHOOL","admin"]
["Director of Development Physics & Mathematics","faculty"]
["DIRECTOR OF DEVELOPMENT PROJECTS","admin"]
["DIRECTOR OF DEVELOPMENT, MIT LIBRARIES","admin"]
["Director of Education and Academic Affairs","admin"]
["Director of Education, Innovation, & Assessment","admin",null,"2004-01-12"]
["DIRECTOR OF EDUCATIONAL OPPORTUNITY PROGRAMS","admin"]
["Director of Educational Services","admin",null,"2004-01-12"]
["Director of Educational Technology","admin",null,"2005-12-15"]
["DIRECTOR OF ELS","admin",null,"2004-01-12"]
["Director of Eng Systems Div, Professor of ESD & AA","faculty","it"]
["DIRECTOR OF ENTERPRISE SERVICES","admin"]
["DIRECTOR OF EVENT SALES","admin"]
["Director of Events","admin"]
["DIRECTOR OF EXHIBITIONS & PUBLIC PROGRAMS","admin","it"]
["DIRECTOR OF EXTERNAL RELATIONS","admin",null,"2004-01-12"]
["DIRECTOR OF FACILITIES OF THE MEDIA LAB","admin","it"]
["DIRECTOR OF FEDERAL COST STUDIES","admin"]
["DIRECTOR OF FINANCE","admin"]
["Director of Finance and Administration","admin"]
["DIRECTOR OF FINANCE AND SPACE ADMINISTRATION","admin"]
["Director of Finance, Broad","admin"]
["DIRECTOR OF FINANCIAL AID","admin"]
["DIRECTOR OF FINANCIAL SYSTEMS SERVICES","admin"]
["Director of FSILG Alumni Relations","admin"]
["DIRECTOR OF GIFT PLANNING","admin"]
["Director of Global Communications, CTL","admin",null,"2005-12-15"]
["Director of Hobby Shop","admin"]
["DIRECTOR OF HOUSING","admin","it"]
["DIRECTOR OF HOUSING OPERATIONS, RLSLP","admin"]
["Director of HR","admin"]
["Director of Human Resources","admin"]
["Director of Human Resources Business Inform System","admin"]
["Director of Human Resources, SHASS","admin"]
["DIRECTOR OF HUMAN RESOURCES, SLOAN","admin"]
["Director of Individual Giving","admin"]
["DIRECTOR OF INDUSTRIAL COLLABORATION","admin"]
["Director of Information Technology","admin"]
["Director of Institutional Research","admin"]
["DIRECTOR OF INSURANCE AND LEGAL AFFAIRS","admin"]
["Director of Intelligent Transportation Resrch Ctr","admin"]
["Director of Japanese Language","admin"]
["DIRECTOR OF LABOR AND EMPLOYEE RELATIONS","admin"]
["Director of Language Learning & Resource Center","admin",null,"2005-12-15"]
["DIRECTOR OF LEADERSHIP","admin"]
["DIRECTOR OF LEADERSHIP GIFTS","admin",null,"2005-04-06"]
["DIRECTOR OF LEARNING TECHNOLOGY INITIATIVES","admin"]
["DIRECTOR OF LIBRARIES","admin"]
["DIRECTOR OF MARKETING","admin",null,"2005-12-15"]
["Director of Marketing and Communications","admin",null,"2004-01-12"]
["DIRECTOR OF MARKETING, MIT MUSEUM","admin"]
["Director of MBA Student Affairs","admin"]
["Director of Media Relations","admin",null,"2005-12-15"]
["Director of Media Relations, Sloan","admin"]
["Director of Minority Recruitment","admin"]
["DIRECTOR OF NURSING","admin"]
["Director of OCW External Relations","admin"]
["DIRECTOR OF OPERATIONS","admin"]
["Director of Operations and Information Systems","admin"]
["DIRECTOR OF OPERATIONS AND SUPPORT SERVICES","admin"]
["DIRECTOR OF OPERATIONS, MEDICAL","admin"]
["Director of Ops & Information Systems","admin",null,"2005-04-06"]
["DIRECTOR OF ORGANIZATION & EMPLOYEE DEVELOPMENT","admin"]
["DIRECTOR OF ORGANIZATIONAL PERFORMANCE AND HR","admin"]
["DIRECTOR OF OUTREACH","admin"]
["DIRECTOR OF PARKING AND TRANSPORTATION","admin"]
["DIRECTOR OF PHYSICAL EDUCATION","admin"]
["DIRECTOR OF PLACEMENT & CAREER DEVELOPMENT, SLOAN","admin","it","2005-12-15"]
["DIRECTOR OF PLANNING AND POLICY ANALYSIS","admin","it","2004-01-12"]
["DIRECTOR OF PRINCIPAL GIFTS","admin","it"]
["Director of Professional Distance Prgs","admin","it"]
["DIRECTOR OF PROGRAMMING AND SYSTEMS SUPPORT","admin"]
["DIRECTOR OF PROJECT DEVELOPMENT","admin"]
["DIRECTOR OF PUBLIC PROGRAMS","admin",null,"2004-01-12"]
["DIRECTOR OF PUBLIC SAFETY","admin"]
["Director of Reactor Operations","admin"]
["Director of Recruitment","admin"]
["DIRECTOR OF RESEARCH","admin"]
["Director of Research Policy, COFHE","admin"]
["DIRECTOR OF RESEARCH, COFHE","admin"]
["DIRECTOR OF RESOURCE DEVELOPMENT","admin"]
["DIRECTOR OF RETIREMENT PLAN ACCOUNTING","admin",null,"2005-12-15"]
["Director of Sales, Endicott House","admin",null,"2004-01-12"]
["Director of Scientific Planning","admin","it","2005-08-01"]
["Director of Scientific Planning, Broad","research","it"]
["Director of Sea Grant College Program","admin"]
["DIRECTOR OF SLOAN CAPITAL PROJECTS","admin"]
["Director of Software Support","admin"]
["DIRECTOR OF SPANISH LANGUAGE","admin"]
["DIRECTOR OF SPECIAL PROGRAMS","admin"]
["DIRECTOR OF SPECIAL PROJECTS","admin"]
["Director of Sponsor Management","admin"]
["Director of Staffing Serv","admin"]
["Director of Staffing Services","admin"]
["Director of Student Financial Aid","admin"]
["DIRECTOR OF STUDENT FINANCIAL SERVICES","admin"]
["Director of Student Writing Activities","admin"]
["Director of Technical Communication","admin"]
["DIRECTOR OF TECHNICAL SERVICES","admin",null,"2005-12-15"]
["Director of Technology & Development Program","admin"]
["Director of the Broad Institute","admin"]
["DIRECTOR OF THE CENTER OF INTERNATIONAL STUDIES","admin"]
["DIRECTOR OF THE COUNCIL FOR THE ARTS","admin"]
["DIRECTOR OF THE MASTER'S PROGRAM","admin"]
["DIRECTOR OF THE MIT LIGO LABORATORY","admin"]
["DIRECTOR OF THE UNDERGRADUATE LABORATORY","admin"]
["DIRECTOR OF UTILITIES","admin"]
["DIRECTOR OF WIND ENSEMBLES AND LECTURER IN MUSIC","other academic"]
["Director of Worldwide Sales","admin",null,"2004-01-12"]
["DIRECTOR OF WRITING ACROSS THE CURRICULUM","admin"]
["Director Scientific Ed and Public Commun","admin"]
["DIRECTOR SEMINAR XXI & SR FELLOW, SECURITY STUD PR","admin"]
["Director Seminar XXI & Sr Fellow, Security Studies","admin"]
["Director VI-A Program, Emeritus","admin",null,"2004-01-12"]
["DIRECTOR,","admin"]
["DIRECTOR, ACADEMIC COMPUTING","admin"]
["Director, Academic Development, Resource Developmt","admin","it","2005-12-15"]
["Director, Academic Programs Admin","admin","it","2005-12-15"]
["DIRECTOR, ACADEMIC PROGRAMS ADMINISTRATION","admin",null,"2005-12-15"]
["Director, Administrative Computing","admin"]
["DIRECTOR, ADMINISTRATIVE SERVICES","admin",null,"2004-01-12"]
["DIRECTOR, AFFILIATES PRG IN LOGISTICS","admin"]
["Director, Age Lab/Director New England UTC","admin"]
["DIRECTOR, AGELAB/DIRECTOR NEW ENGLAND U T C","admin"]
["DIRECTOR, ALMUNI/AE RELATIONS","admin"]
["Director, Alumni Activities","admin"]
["DIRECTOR, ALUMNI ACTIVITIES & GEOGRAPHIC PRGMS","admin"]
["Director, Alumni Fund","admin"]
["DIRECTOR, ALUMNI FUND & CLASS PROGRAMS","admin"]
["Director, Alumni Fund Operations","admin"]
["DIRECTOR, ALUMNI NETWORK SERVICES","admin",null,"2004-01-12"]
["Director, Alumni Recognition Services","admin"]
["Director, Analysis Grp Regional Elec Alternatives","admin"]
["DIRECTOR, ANALYSIS GRP REGIONAL ELEC. ALTERNATIVES","admin"]
["Director, Annual Fund","admin"]
["DIRECTOR, AUTO-ID CENTER","admin"]
["Director, Bioinformatics & Computatl Bio","admin",null,"2005-08-01"]
["DIRECTOR, BIOMEMS LABORATORY","admin",null,"2005-12-15"]
["Director, Blended Learning, Sloan","admin",null,"2005-08-01"]
["Director, Broad Cancer Program","admin"]
["Director, Broad Facilities","admin","it"]
["Director, C R E & Prof of Real Estate & Finance","admin","it"]
["Director, Cambridge Science Festival","admin","it"]
["DIRECTOR, CAMPUS ACTIVITES COMPLEX","admin","it"]
["Director, Cancer Program Informatics Development","admin","it"]
["Director, Careers Office","admin"]
["Director, Center for Bits and Atoms","admin",null,"2005-12-15"]
["DIRECTOR, CENTER FOR REAL ESTATE","admin"]
["DIRECTOR, CENTER FOR S M A & PROF OF MECH ENG","faculty",null,"2004-01-12"]
["DIRECTOR, CENTER FOR SPORTS INNOVATION","admin"]
["Director, Center for Theoretical Geo/Cosmo Rsch","admin"]
["Director, CESF & Mitsui Professor, Civil Eng & ESD","faculty","it"]
["Director, CFSF & Mitsui Professor, Civil Eng & ESD","faculty"]
["Director, Changing Places (architecture&media Lab)","admin"]
["Director, Circulation and Marketing, SMR","admin",null,"2005-10-01"]
["Director, Client Support Services","admin"]
["DIRECTOR, COFHE","admin"]
["DIRECTOR, COMM & SPONSOR RELATIONS, MEDIA LAB","admin"]
["Director, Communications","admin",null,"2004-01-12"]
["Director, Communications & Donor Relatns","admin"]
["DIRECTOR, COMMUNICATIONS AND DONOR RELATIONS","admin"]
["Director, Communications Broad Institute","admin"]
["DIRECTOR, COMMUNICATIONS OFFICE","admin"]
["Director, Community Outreach & Education Program","admin"]
["Director, Computational Biology, & Bioinformatics","admin",null,"2004-04-01"]
["Director, Computer Resource Network","admin"]
["DIRECTOR, CONFERENCE SVCS, EVENTS AND INFO CTR","admin"]
["Director, Corporate Relations","admin",null,"2004-06-01"]
["DIRECTOR, CORPORATE RELATIONS-SLOAN","admin",null,"2004-01-12"]
["DIRECTOR, CTR FOR LEARNING & MEM/ PROF OF BIOLOGY","admin"]
["Director, Ctr for Learning & Mem/Prof of Biology","admin"]
["DIRECTOR, CTR FOR THEORETICAL GEO/ COSMO RSCH","admin"]
["Director, Custom Programs","admin"]
["DIRECTOR, DELIVERY PROCESS","admin"]
["DIRECTOR, DEPARTMENT OF FACILITIES","admin"]
["Director, Dept of Chem Instrumentation Facility","admin"]
["Director, Design & Construction","admin"]
["Director, Development Research & Systems","admin"]
["DIRECTOR, DEVELOPMENT RESEARCH AND SYSTEMS","admin"]
["Director, Digital Information Technologies & Srvcs","admin",null,"2005-06-01"]
["DIRECTOR, DIGITAL INFORMATION TECHNOLOGIES & SRVCS","admin",null,"2004-01-12"]
["DIRECTOR, DONOR PARTERSHIPS & SPECIAL PROJECTS","admin"]
["Director, Donor Partnerships & Special Projects","admin"]
["Director, Donor Relations","admin"]
["Director, Educational Council","admin"]
["DIRECTOR, EDUCATIONAL COUNCIL OFFICE","admin"]
["Director, EHS Office","admin"]
["Director, Enterprise Services","admin",null,"2005-12-15"]
["Director, Environmental Health & Safety Programs","admin"]
["DIRECTOR, ESG, PROFESSOR OF LITERATURE","faculty"]
["Director, Estates and Trusts","admin",null,"2004-01-12"]
["DIRECTOR, EXECUTIVE EDUCATION","admin"]
["Director, Executive Programs","admin"]
["Director, FFHE","admin"]
["Director, Finance & Accounting","admin"]
["DIRECTOR, FINANCE AND ADMINISTRATION","admin",null,"2004-01-12"]
["DIRECTOR, FINANCE AND HEALTH PLANS","admin",null,"2004-01-12"]
["Director, Finance, Health Plans, Mktng & Planning","admin",null,"2004-01-12"]
["DIRECTOR, FINANCIAL SERVICES","admin",null,"2005-03-15"]
["DIRECTOR, FIRST-YEAR WRITING","admin"]
["Director, Fiscal Operations, Sloan","admin"]
["Director, Foundation Relations & Academic Dev Supp","admin"]
["Director, FSS","admin",null,"2005-12-15"]
["Director, Genetic Analysis Platform","admin"]
["Director, Genome Annotation","admin"]
["Director, Graduate Program in Science Writing","admin"]
["DIRECTOR, H H UHLIG CORROSION LAB","admin"]
["Director, HASS Education Office","admin"]
["DIRECTOR, HASS OFFICE","admin",null,"2004-01-12"]
["Director, Haystack","admin"]
["DIRECTOR, HR","admin"]
["Director, Human Resources for Corporate Relations","admin"]
["DIRECTOR, I / T ARCH AND INFRASTRUCTURE","admin"]
["DIRECTOR, I / T DELIVERY","admin"]
["DIRECTOR, I / T INTEGRATION","admin"]
["DIRECTOR, I / T SERVICE","admin"]
["DIRECTOR, I / T STAFF DEVELOPMENT & RESOURCE MGMT","admin"]
["DIRECTOR, I / T SUPPORT PROCESS","admin"]
["DIRECTOR, I / T VOICE & NETWORK SERVICES","admin"]
["DIRECTOR, I/T ARCHITECTURE AND INFRASTRUCTURE","admin"]
["DIRECTOR, I/T COMPETENCY","admin"]
["DIRECTOR, I/T COMPETENCY GROUP","admin"]
["DIRECTOR, I/T DISCOVERY","admin",null,"2005-03-15"]
["DIRECTOR, I/T SERVICE PROCESS","admin"]
["DIRECTOR, I/T SUPPORT PROCESS","admin"]
["DIRECTOR, I/T VOICE & NETWORK SERVICES","admin"]
["DIRECTOR, INDIVIDUAL GIVING","admin"]
["Director, Inflammatory Disease","admin"]
["Director, Informatics Development","admin",null,"2004-06-01"]
["Director, Information and Research Systems","admin",null,"2004-01-12"]
["Director, Information Systems & Services","admin","it"]
["DIRECTOR, INST FOR SOLDIER NANOTECH & PROF MAT SCI","faculty"]
["Director, Institutional Initiatives","admin"]
["DIRECTOR, INSTRUMENTATION FACILITY","admin"]
["DIRECTOR, INTERNATIONAL SCHOLARS OFFICE","admin"]
["Director, ISCM Program","admin"]
["Director, IT","admin",null,"2004-01-12"]
["Director, IT Architecture and Infrastru","admin"]
["Director, IT Broad Institute","admin"]
["Director, IT Competency Group","admin","it","2004-01-12"]
["DIRECTOR, IT OPERATIONS SLOAN","admin",null,"2004-01-12"]
["Director, IT Service Process","admin",null,"2004-01-12"]
["Director, IT Support Process","admin"]
["Director, IT Voice & Network Services","admin","it","2004-01-12"]
["DIRECTOR, KNIGHT SCIENCE JOURNALISM FELLOWSHIPS","admin",null,"2004-01-12"]
["DIRECTOR, LAB FOR INFORMATION & DECISION SYSTEMS","admin"]
["Director, Learning Technology Initiatvs","admin"]
["Director, Lincoln Laboratory","research"]
["DIRECTOR, LIST VISUAL ARTS CENTER","admin",null,"2005-12-15"]
["DIRECTOR, M I T - WELLESLEY UPWARD BOUND PROGRAM","admin"]
["DIRECTOR, MAGNET LAB, PROFESSOR OF CHEMISTRY","faculty"]
["DIRECTOR, MANAGEMENT INFORMATION SYSTEMS, MEDICAL","admin"]
["DIRECTOR, MANAGEMENT OF TECHNOLOGY PROGRAM","admin"]
["Director, Managemt of Technology Program","admin","it"]
["DIRECTOR, MARKETABLE ALTERNATIVE INVESTMENTS","admin",null,"2004-01-12"]
["DIRECTOR, MARKETABLE SECURITIES","admin"]
["Director, Marketing","admin"]
["DIRECTOR, MARKETING AND BUSINESS","admin"]
["DIRECTOR, MARKETING AND COMMUNICATIONS","admin"]
["DIRECTOR, MBA PROGRAM","admin"]
["Director, McGovern Institute Neurotechnology Prgrm","admin"]
["DIRECTOR, MIT - WELLESLEY UPWARD BOUND PROGRAM","admin"]
["DIRECTOR, MIT HOBBY SHOP","admin"]
["Director, MIT Press","admin"]
["Director, MIT-Wellesley Upward Bound Program","admin"]
["Director, MTL &  Professor, EECS","faculty",null,"2005-12-15"]
["DIRECTOR, MUSEUM LOAN NETWORK","admin"]
["DIRECTOR, NEWS OFFICE","admin"]
["DIRECTOR, NUCLEAR REACTOR LABORATORY","admin"]
["Director, Offc of Environmental Managemt","admin","it","2004-01-12"]
["DIRECTOR, OFFICE COMPUTING","admin","it"]
["DIRECTOR, OFFICE COMPUTING PRACTICE","admin"]
["DIRECTOR, OFFICE OF ALUMNI & CORPORATE RELATIONS","admin"]
["DIRECTOR, OFFICE OF CAMPAIGN GIVING","admin",null,"2005-12-15"]
["Director, Office of Major Agreements","admin"]
["DIRECTOR, OFFICE OF SPONSORED PROGRAMS","admin"]
["Director, Operations & Infrastruc Srvcs","admin"]
["Director, Picower Institute","admin"]
["Director, Placemt & Career Devel, Sloan","admin"]
["Director, Planning and Analysis, Sloan","admin"]
["Director, Policy Action Lab","admin",null,"2004-01-12"]
["DIRECTOR, PRIVATE EQUITY","admin"]
["DIRECTOR, PROCUREMENT","admin"]
["Director, Production and Content Management","admin"]
["Director, Professional Development","admin"]
["DIRECTOR, PROFESSOR OF LITERATURE","faculty"]
["Director, Program Development for BEP","admin"]
["Director, Property Office","admin"]
["Director, Prospect Research","admin"]
["Director, Proteomics","admin"]
["DIRECTOR, PUBLISHING SERVICES BUREAU","admin"]
["DIRECTOR, REAL ESTATE","admin"]
["DIRECTOR, REFERENCE PUBLICATIONS OFFICE","admin",null,"2004-01-12"]
["Director, Resource Development","admin"]
["DIRECTOR, RESPONSIVE ENVIRONMENTS GROUP","admin"]
["Director, RNAi Platform","admin",null,"2004-01-12"]
["Director, Sales","admin",null,"2005-09-01"]
["Director, Seed Academy","admin"]
["Director, Seq Informatics Dev","admin"]
["Director, Sequencing Operations","admin","it"]
["Director, Sequencing Platform","admin","it"]
["Director, Shared Services Center","admin","it"]
["Director, Sloan Fellows & Prgm Dir, Executive Educ","admin","it"]
["DIRECTOR, SLOAN FELLOWS PROGRAM","admin",null,"2004-01-12"]
["Director, Special Constituencies","admin",null,"2005-10-01"]
["DIRECTOR, SPECIAL EXECUTIVE PROGRAMS","admin"]
["DIRECTOR, SPECIAL PROGRAM/ DEANS","admin"]
["Director, Special Program/Deans","admin"]
["DIRECTOR, SPECIAL PROJECTS","admin"]
["DIRECTOR, SPORTS INFORMATION","admin",null,"2004-01-12"]
["DIRECTOR, SPOUSES & PARTNERS AT M I T","admin",null,"2005-12-15"]
["Director, Spouses & Partners at MIT","admin"]
["DIRECTOR, STRATEGIC PROGRAM DEVELOPMENT","admin",null,"2004-01-12"]
["DIRECTOR, STUDENT AND PARENT LOANS","admin",null,"2004-01-12"]
["DIRECTOR, STUDENT ART ASSOCIATION","admin"]
["DIRECTOR, STUDENT EMPLOYMENT","admin"]
["Director, Student Financial Aid & Employment","admin"]
["Director, Student Receivables","admin"]
["Director, Student Resource Development & Employmnt","admin"]
["DIRECTOR, STUDENT SERVICE CENTER","admin"]
["DIRECTOR, STUDENT SERVICES INFORMATION TECHNOLOGY","admin"]
["DIRECTOR, STUDENT SERVICES, AERO & ASTRO","admin"]
["Director, Systems Engineering Group","admin"]
["DIRECTOR, TECHNOLOGY AND POLICY PROGRAM","admin"]
["Director, Telephony & IS&T Shared Srvcs","admin"]
["DIRECTOR, TLL & SENIOR LECTURER","other academic"]
["DIRECTOR, TLL & SR LECTURER","other academic",null,"2004-01-12"]
["Director, UAAP & Sr Associate Dean, DUE","admin"]
["DIRECTOR, VOICE, DATA, AND IMAGE NETWORKING","admin"]
["Director, Washington DC Office","admin"]
["DIRECTOR, WOMEN'S STUDIES & ASSOC PROFESSOR","admin","it"]
["Director, Writing & Communications Ctr","admin"]
["Director, Writing Across the Curriculum","admin",null,"2004-01-12"]
["DIRECTOR, WRITING AND COMMUNICATIONS CENTER","admin",null,"2004-01-12"]
["Director/AAO III, Leadership Development","admin",null,"2004-01-12"]
["Director/Assistant Director, Facilities","admin"]
["Director/Legatum Ctr for Development&Entrepreneur","admin"]
["Director/Professor","faculty",null,"2004-01-12"]
["Director's Office Fellow, LL","research"]
["Director's Staff, Lincoln Laboratory","research"]
["Dir's Staff for Org Dev, Lincoln Lab","admin"]
["Dir's Staff for Special Projects, LL","admin"]
["Dir's Staff for Strategic Relations, LL","admin"]
["Disability Services Specialist","admin"]
["Dish Room Attendant, EH","technical"]
["Distance Education Technology Associate","admin"]
["DISTANCE LEARNING COORDINATOR","admin"]
["DISTANCE LEARNING PROGRAM ASSISTANT","admin"]
["DISTANCE LEARNING/FACILITIES COORDINATOR","admin"]
["DISTANT STUDENT","student"]
["Distinguished Alumnus 1964 Career Dev Assoc Prof","admin",null,"2004-01-12"]
["DISTINGUISHED PROF IN HEALTH SCI & TECHNOLOGY","faculty"]
["DISTINGUISHED PROFESSOR IN HEALTH SCI & TECHNOLOGY","faculty"]
["DISTINGUISHED PROFESSOR OF ELECTRICAL ENGINEERING","faculty"]
["DISTINGUISHED VISITING PROF OF HISTORY OF TECH","faculty"]
["Distribution/Time Administrator","admin"]
["Diversity Program Administrator","admin"]
["DIVING COACH","technical"]
["Division Fellow, Lincoln Laboratory","research",null,"2005-08-01"]
["Division Head & Senior Research Scientist","research"]
["DIVISION HEAD & SR RESEARCH SCIENTIST","research"]
["DIVISION HEAD AND SENIOR RESEARCH ENGINEER","research"]
["Division Head and Senior Research Scientist","research"]
["Division Head Emeritus","admin"]
["Division Head, Lincoln Laboratory","research",null,"2004-01-12"]
["DIVISION OF COMPARATIVE MEDICINE","admin"]
["DIVISIONAL ADMINISTRATOR","admin"]
["DMSE COMMUNICATIONS COORDINATOR","admin",null,"2005-12-15"]
["Docketing Administrator","admin"]
["DOCKETING MANAGER","admin"]
["Doctor of Pharmacy","admin",null,"2004-01-12"]
["DOMESTIC SALES MANAGER,","admin"]
["Donald and Martha Harleman Professor","faculty"]
["Donner Professor, Mac Vicar Faculty Fellow","faculty"]
["DONOR RELATIONS ASSISTANT","admin"]
["DORMITORY HOUSEKEEPER","admin"]
["DORMITORY MAINTENANCE MECHANIC","admin"]
["DORMITORY PATROL","admin"]
["DOUGLAS DRANE CAREER DEV ASSOCIATE PROFESSOR","faculty"]
["DOUGLAS DRANE CAREER DEVEL ASSISTANT PROF(ON LEAV)","faculty",null,"2005-10-01"]
["DOUGLAS DRANE CAREER DEVELOPMENT ASSISTANT PROF","faculty"]
["Douglas T Ross Career Dev Assoc Prof Software Dev","faculty"]
["DR","research"]
["Dr.","technical"]
["Drane CD Assistant Professor in Info Tech & Mgmt","faculty"]
["DRAWING INFO SYS SPACE ACCOUNTING C A D SPECIALIST","technical",null,"2005-10-01"]
["DRAWING INFORMATION SYSTEMS FACILITIES ARCHIVIST","technical"]
["Driver","technical",null,"2005-07-01"]
["DRIVER UTILITY","admin"]
["Driver-Utility","technical"]
["DSpace Programmer","admin",null,"2005-12-15"]
["DSpace Programmer, Digital Library Research Group","admin",null,"2005-12-15"]
["DSPACE PROJECT USER SUPPORT MANAGER","admin"]
["DSPACE SYSTEMS MANAGER","admin"]
["DSpace User Support Manager","admin",null,"2004-01-12"]
["Dugald C Jackson Prof of Computer Science & Eng","faculty"]
["Dugald C Jackson Prof of Electrical Engineering","faculty"]
["Dugald C. Jackson Prof of Computer Science & Eng","faculty"]
["E E & C S PROFESSOR EMERITUS, SENIOR LECTURER","other academic",null,"2005-12-15"]
["E E Landsman Career Dev Assoc Prof in Power Eng","faculty"]
["E H S COORDINATOR","admin",null,"2004-06-01"]
["E M O TECHNICAL ASSISTANT, E H S","technical"]
["E M P Deputy director, EHS","admin"]
["E M P Technical Assistant, EHS","admin"]
["E MCDERMOTT PROFESSOR","faculty"]
["E S WEBSTER PROF, COMP SCI & ENG","faculty"]
["Eastern Advertising Sales Director","admin"]
["EATON PEABODY ASSOC PROF OF COMMUNICATION SCIENCES","faculty"]
["Eaton Peabody Professor Emeritus","other academic",null,"2004-05-01"]
["EATON PEABODY PROFESSOR OF COMMUNICATION SCIENCES","faculty"]
["Ed Tech Consultant","admin"]
["Ed Tech Consultant & Instructor, Edgerton Center","admin"]
["Ed Tech/MIT Architecture","admin"]
["EDITOR","admin"]
["EDITOR - COMPUTER SCIENCE","admin"]
["EDITOR AT LARGE TECHNOLOGY REVIEW","admin"]
["EDITOR IN CHIEF, TECHNOLOGY REVIEW","admin",null,"2005-12-15"]
["Editor, Computer Science","admin",null,"2005-08-01"]
["EDITOR, M I T PRESS","admin"]
["Editor, MIT Press","admin"]
["EDITOR, TECH TALK, NEWS OFFICE","admin"]
["EDITORIAL AND DESIGN ASSISTANT, NEWS OFFICE","admin"]
["EDITORIAL ASSISTANT","admin"]
["Editorial Assistant, News Office","admin"]
["EDITORIAL ASSISTANT, TECHNOLOGY REVIEW","admin"]
["Editorial Asst, Reference Publicatns Ofc","admin"]
["Editorial Coordinator","admin"]
["EDITORIAL DIRECTOR","admin"]
["Editorial Director, Communications","admin"]
["EDITORIAL SPECIALIST","admin"]
["EDITORIAL/ INFORMATION COORDINATOR","admin",null,"2005-12-15"]
["Editorial/Information Coordinator, ILP","admin"]
["EDITOR-IN-CHIEF","admin"]
["EDMOND K. TURNER PROF. OF CIVIL & ENVRNMTL ENG","faculty",null,"2004-01-12"]
["EDMUND K TURNER PROF OF CIVIL & ENVIRON ENGINEERNG","faculty"]
["Edmund K Turner Professor, Emeritus","other academic"]
["Educ Off,Gordon Prof of Med Engr","faculty",null,"2005-12-15"]
["EDUCATION / OUTREACH COORDINATOR","admin"]
["EDUCATION COORDINATOR","admin"]
["EDUCATION OFFICER","admin"]
["Education Officer, Prof of Electrical Engineering","admin",null,"2005-12-15"]
["Education/Outreach Coordinator","admin","it"]
["EDUCATIONAL ADMINISTRATOR","admin","it"]
["Educational Advisor","admin"]
["EDUCATIONAL AND PUBLIC OUTREACH SCIENTIST","admin"]
["EDUCATIONAL COMPUTING, HMS","admin",null,"2004-01-12"]
["Educational Technology Consultant","admin"]
["Educational Technology Specialist","admin"]
["Edward A Abdun-Nur Professor","faculty"]
["EDWARD HOOD TAPLIN PROF OF MEDICAL & ELEC ENG","faculty"]
["EDWARD HOOD TAPLIN PROFESSOR OF MEDICAL & ELEC ENG","admin",null,"2004-01-12"]
["Edwin S Webster Prof of EECS & Co-Director, LIDS","faculty",null,"2004-06-01"]
["Edwin S Webster Prof of Electrical Engineering","faculty"]
["EE&CS Professor Emeritus","other academic"]
["EHS Coordinator","admin"]
["EHS Coordinator (Level B)","admin"]
["EHS Program Manager","admin"]
["EHS Program Manager, DSL","admin",null,"2005-12-15"]
["EHS Risk Manager","admin"]
["EHS Technologist","admin"]
["ELEC ENG & COMP SCI SENIOR LECTURER","other academic",null,"2004-01-12"]
["ELEC ENG & COMP SCI, INSTITUTE PROFESSOR","faculty",null,"2005-08-01"]
["ELEC ENG & COMP SCI, PROF DIR FOR CTR BIOMED ENGR","faculty"]
["ELEC ENG & COMPUTER SCI LIBRARIAN","admin"]
["ELECTRICAL ENGINEER","technical"]
["ELECTRICAL ENGINEER / GROUP LEADER","technical",null,"2005-12-15"]
["Electrical Engineer/Group Leader","admin"]
["ELECTRICAL SYSTEM WORKER","technical"]
["ELECTRICIAN","technical"]
["Electrician, Facilities","technical",null,"2004-01-12"]
["Electrician, Non-Facilities","admin"]
["Electrochemical Energy Lab","research"]
["Electro-Mechanical Engineer","technical","it"]
["ELECTRONIC DESIGN GROUP LEADER","admin"]
["ELECTRONIC MANUSCRIPT/ART COORDINATOR","admin"]
["ELECTRONIC MARKETING MANAGER","admin",null,"2005-12-15"]
["ELECTRONIC PRINT AND MEDIA SUPERVISOR","admin"]
["ELECTRONIC PUBLISHING COORDINATOR","admin"]
["ELECTRONIC TECHNICIAN A","admin",null,"2004-01-12"]
["Electronics & Computer Hrdwre Specialist","admin",null,"2004-01-12"]
["Elihu Thomson Prof of Elec Eng & Prof of Physics","faculty"]
["ELIHU THOMSON PROFESSOR OF ELEC ENG","faculty",null,"2004-01-12"]
["ELIHU THOMSON PROFESSOR OF ELECTRICAL ENGINEERING","faculty",null,"2005-10-01"]
["ELISHA GRAY II PROFESSOR","faculty",null,"2005-10-01"]
["ELIZABETH & JAMES KILLIAN PROFESSOR","faculty",null,"2005-06-01"]
["Ellen Swallow Richards Professor","faculty",null,"2005-10-01"]
["Emanuel E Landsman Career Dev Associate Professor","faculty"]
["EMCC TECHNICAL STAFF","technical"]
["Emerg & Business Continuity Planning Liaison","admin"]
["Emergency and Contingency Planner","admin",null,"2004-01-12"]
["EMERITUS PROFESSOR","faculty"]
["EMP Technologist","technical"]
["EMPLOYEE","admin"]
["Employment Administrator","admin"]
["EMPLOYMENT OFFICER","admin"]
["endicott house","admin"]
["ENERGY, ENVRM SCI & NUC ENGINEERING LIBRARIAN","admin"]
["ENERGY, ENVRMTL SCI & NUCLEAR ENGINEERING LIBRARIA","admin"]
["Engineer","admin"]
["ENGINEERING & CONSTRUCTION ENVIRONMTL COORDINATOR","admin"]
["Engineering & Diagnostics Shop Supervisor","technical"]
["Engineering Assistant","admin"]
["Engineering Assistant I/LL","research"]
["Engineering Assistant II/LL","admin"]
["Engineering Librarian for Technology Based Svcs","admin"]
["ENROLLMENT ADMINISTRATOR","admin"]
["Enrollment Representative","admin"]
["Entering freshman","student"]
["ENTERING STUDENT","admin","it"]
["Enterprise Systems Manager","admin"]
["ENVIRONMENTAL COMPLIANCE OFFICER","admin"]
["ENVIRONMENTAL MANAGER","admin"]
["ENVIRONMENTAL OFFICER, E H S","admin"]
["Environmental Officer, EHS","admin"]
["Episcopal Chaplain","admin"]
["EPO Program Specialist","admin"]
["EPOCH FOUNDATION PROF OF MANAGEMENT, DEPUTY DEAN","faculty"]
["Epoch Foundation Professor of International Mgmt","faculty"]
["EQUIPMENT MANAGER","admin"]
["ERWIN H SCHELL PROF OF ORGAN STUDIES, ON LEAVE","faculty"]
["Erwin H Schell Professor, Organ Studies","faculty",null,"2004-01-12"]
["Erwin H Schell Professor, Organ Studies (on Leave)","other academic",null,"2004-01-12"]
["Erwin H. Schell Professor of Management","faculty"]
["ESG & Concourse Lecturer","other academic"]
["ESTATE ADMINISTRATOR","admin",null,"2005-12-15"]
["ESTATE AND TRUST SETTLEMENT ADMINISTRATOR","admin"]
["ESTATE SUPERINTENDENT","admin"]
["ESTHER & HAROLD E EDGERTON ASSOC PROF OF ELEC ENGR","faculty"]
["ESTHER & HAROLD E EDGERTON PROFESSOR","faculty"]
["ESTHER & HAROLD E EDGERTON PROFESSOR OF ELEC ENGR","faculty"]
["Esther & Harold Edgerton Assoc Prof of Mech Eng","faculty"]
["Esther & Harold Edgerton Assoc Professor","faculty"]
["Esther & Harold Edgerton Associate Professor","faculty",null,"2004-01-12"]
["ESTHER & HAROLD EDGERTON ASSOCPROF OF MECH ENGR","faculty"]
["Esther & Harold Edgerton Asst Prof of Mech Eng","faculty"]
["Esther & Harold Edgerton Career Dev Assoc Prof","faculty"]
["Esther & Harold Edgerton Career Dev Associate Prof","faculty"]
["Esther and Harold E. Edgerton Assistant Professor","faculty"]
["Eugene McDermott Professor in the Brain Sciences","faculty"]
["Evaluation Specialist","technical"]
["Evening & Wkend Manager/Special Events Coord","admin"]
["Event Coordinator","admin"]
["Event Planning Assistant","admin"]
["EVENTS & CONFERENCE COORDINATOR TECHNOLOGY REVIEW","admin",null,"2005-12-15"]
["EVENTS COORDINATOR","admin"]
["Events Manager","admin",null,"2005-12-15"]
["Events Planning Assistant","admin"]
["Events Planning Assistant, Conference Services","admin"]
["Events Planning Assistant, Conference Services Off","admin"]
["Events Planning Assistant, Reunions & Events","admin"]
["Events Planning Asst, Community Srvs Ofc","admin"]
["EVENTS/MAJOR PROJECTS ADMINISTRATIVE ASSISTANT","admin"]
["Events/Marketing Coordinator","admin",null,"2004-01-12"]
["EXEC ASST TO THE VP FOR FINANCE AND TREASURER","admin"]
["Exec Dir CMI, Prof Aero/Astro & Eng Systems","faculty","it"]
["EXEC DIR INTEGRATED PROG ON MEGACITY AIR POLLUTION","admin"]
["Exec Dir, MIT/Zaragoza Logistics Educ & Rsch Ctr","admin"]
["Exec Director, CBI & Prof of the Practice","faculty"]
["EXEC DIRECTOR, CENTER FOR EBUSINESS @ MIT","admin","it"]
["Exec Director, Professional Education","admin"]
["Exec. Assist to the President Emeritus","faculty"]
["EXEC. DIR. MERRILL LYNCH/MIT PARTNERSHIP","admin"]
["EXEC. DIRECTOR, SEMINAR XXI PROGRAM","admin",null,"2004-01-12"]
["Exececutive Director, eBusiness Center","admin"]
["Executive Acquisitions Editor","admin"]
["EXECUTIVE ADMINISTRATIVE ASSISTANT","admin"]
["EXECUTIVE ADMINISTRATOR FOR FACILITIES","admin",null,"2005-12-15"]
["EXECUTIVE ASSISTANT","admin","it","2004-01-12"]
["EXECUTIVE ASSISTANT TO EXEC VICE PRESIDENT","admin","it","2004-01-12"]
["EXECUTIVE ASSISTANT TO MANAGING DIRECTOR","admin"]
["Executive Assistant to President & CEO","admin"]
["Executive Assistant to the CEO","admin",null,"2004-01-12"]
["EXECUTIVE ASSISTANT TO THE DEAN","admin",null,"2004-01-12"]
["EXECUTIVE ASSISTANT TO THE DIRECTOR","admin",null,"2005-12-15"]
["Executive Assistant to the President","admin"]
["Executive Assistant; Senior Counsel's Office","admin"]
["Executive Assistant-Industry Liaison","admin"]
["EXECUTIVE CHEF","technical"]
["EXECUTIVE COORDINATOR","admin","it","2004-01-12"]
["Executive Dir, Advancement Services","admin","it"]
["Executive Dir, Development Services","admin","it","2005-10-01"]
["Executive Dir, Information Technology","admin","it"]
["Executive Dir, News and Communications","admin"]
["EXECUTIVE DIR, SEMINAR XXI PROGRAM","admin"]
["EXECUTIVE DIRECTOR","admin"]
["executive director & principal research associate","research"]
["EXECUTIVE DIRECTOR & RESEARCH ASSOCIATE","admin"]
["EXECUTIVE DIRECTOR CC++","admin"]
["EXECUTIVE DIRECTOR FOR THE GENDER EQUITY PROJECT","admin"]
["EXECUTIVE DIRECTOR FORD/ MIT ALLIANCE","admin",null,"2004-01-12"]
["EXECUTIVE DIRECTOR FORD/MIT COLLABORATION","admin"]
["EXECUTIVE DIRECTOR ITC","admin"]
["EXECUTIVE DIRECTOR OF EXECUTIVE EDUCATION","admin"]
["Executive Director of External Relations","admin","it","2004-01-12"]
["EXECUTIVE DIRECTOR OF PROF EDUCATION PROGRAMS","admin"]
["EXECUTIVE DIRECTOR OF SPECIAL PROGRAMS","admin"]
["Executive Director of the Ford MIT Alliance","admin"]
["EXECUTIVE DIRECTOR, ACAD MEDIA PROD SVCS","admin"]
["Executive Director, CTL & MLOG Program","admin"]
["Executive Director, Executive Education","admin"]
["EXECUTIVE DIRECTOR, FORD/ MIT ALLIANCE","admin",null,"2005-12-15"]
["EXECUTIVE DIRECTOR, GENDER EQUITY PROJECT","admin"]
["EXECUTIVE DIRECTOR, INFORMATION TECHNOLOGY","admin"]
["Executive Director, ISN","admin"]
["Executive Director, Lab for Micro & Nano-Mechanics","admin"]
["Executive Director, Leadership","admin"]
["EXECUTIVE DIRECTOR, M I T MEDICAL","admin"]
["EXECUTIVE DIRECTOR, M L O G PROGRAM","admin",null,"2005-06-01"]
["Executive Director, Marketing and Communications","admin",null,"2004-01-12"]
["EXECUTIVE DIRECTOR, MBA PROGRAM","admin"]
["EXECUTIVE DIRECTOR, MERRILL LYNCH/MIT PARTNERSHIP","admin"]
["Executive Director, MIT Cntr for Digital Business","admin",null,"2005-04-06"]
["Executive Director, MIT Medical","admin"]
["EXECUTIVE DIRECTOR, MLOG PROGRAM","admin"]
["EXECUTIVE DIRECTOR, OPEN COURSE WARE","admin"]
["Executive Director, Singapore-MIT Alliances","admin"]
["EXECUTIVE DIRECTOR, SLOAN RESOURCE DEVELOPMENT","admin","it","2004-01-12"]
["Executive Director, SOE","admin"]
["EXECUTIVE DIRECTOR, STUDENT FINANCIAL SERVICES","admin"]
["EXECUTIVE DIRECTOR, TAIWAN BIOTECH PROJECT","admin",null,"2004-01-12"]
["EXECUTIVE EDITOR","admin",null,"2005-12-15"]
["Executive Editor, SMR","admin"]
["EXECUTIVE OFFICER","admin"]
["Executive Officer, Lincoln Laboratory","research"]
["EXECUTIVE PRODUCER, DIGITAL PROJECTS","admin"]
["EXECUTIVE SECRETARY / LEGAL AND NOTARY","admin",null,"2004-01-12"]
["Executive Staff Assistant","admin"]
["EXECUTIVE VICE PRESIDENT","admin"]
["Executive Vice President and Treasurer","admin",null,"2005-08-01"]
["Executive VP & CEO of the Alumni Association","admin"]
["Executive Web Editor","admin"]
["EXHIBITIONS MANAGER","admin"]
["EXHIBITS MANAGER","admin"]
["Experimental Applications Specialist","technical"]
["Export Control Officer","admin"]
["EXPRESS DESK COORDINATIOR / SYSTEMS ANALYST II","admin"]
["Express Desk Coordinatior/Systems Analyst II","admin"]
["Express Desk Coordinator/Systems Analyst II","admin"]
["External Outreach Liaison","admin",null,"2004-01-12"]
["F G KEYES PROFESSOR","faculty"]
["F G Keyes Professor of Chemistry","faculty"]
["FABRICATIONS MANAGER, INSTRUCTOR","admin"]
["Fabrications Manager/Instructor","admin"]
["FACILITIES ANALYST I","admin",null,"2005-12-15"]
["FACILITIES AND ADMINISTRATIVE COORDINATOR","admin",null,"2004-01-12"]
["FACILITIES AND OPERATIONS ADMINISTRATOR","admin",null,"2004-01-12"]
["Facilities Archivist","admin",null,"2004-01-12"]
["Facilities Assistant","admin"]
["FACILITIES ASSISTANT II","admin"]
["FACILITIES ASST DIR, DIR OF FINANCE & ACCOUNTING","admin"]
["FACILITIES COORDINATOR","admin"]
["FACILITIES INFORMATION OFFICER","admin"]
["FACILITIES MANAGER","admin"]
["Facilities Manager, VP Research","admin",null,"2004-01-12"]
["Facilities Manager/Safety Officer","admin",null,"2004-01-12"]
["FACILITIES OFFICER","admin",null,"2004-01-12"]
["FACILITIES PROJECT MANAGER","admin","it","2004-01-12"]
["FACILITIES SUPER - ELECTRICAL/ CONTROLS","admin","it"]
["Facilities Supervisor, Electrical/Controls","admin",null,"2004-01-12"]
["FACILITIES, SAFETY, AND OPERATIONS COORDINATOR","admin","it"]
["FACILTIES SERVICES AGENT / EH","admin","it"]
["Facilties Services Agent, EH","admin","it"]
["Fact Checker","technical","it","2004-01-12"]
["faculty","faculty"]
["Faculty & Academic Staff Personnel Admin","admin","it"]
["Faculty Affairs Coordinator","admin","it"]
["FACULTY CLUB","admin","it"]
["FACULTY CLUB STAFF","admin","it"]
["FACULTY LIAISON","admin","it"]
["FACULTY LIAISON , DSPACE PROJECT","admin",null,"2005-10-01"]
["FACULTY LIAISON COORDINATOR","admin"]
["FACULTY LIAISON, ACADEMIC COMPUTING","admin"]
["Faculty Retired without Tenure","faculty"]
["FACULTY SEARCH COORDINATOR","admin"]
["faculty spouse","non-mit"]
["Family Nurse Practitioner/Coordinator","technical"]
["Fellow","other academic"]
["FELLOWS PROGRAM COORDINATOR","admin"]
["FELLOWSHIP ADMINISTRATOR","admin"]
["FELLOWSHIPS ADMINISTRATOR","admin"]
["Fellowships and Internships Program Administrator","admin"]
["Field Videographer","admin"]
["FINANCE & OPERATIONS ADMINISTRATOR","admin"]
["FINANCE AND ACCOUNTING MANAGER","admin"]
["FINANCE ASSISTANT, L F M / S D M","admin"]
["FINANCE ASSISTANT, L F M/ S D M","admin",null,"2005-12-15"]
["FINANCE ASSISTANT, LFM/SDM","admin",null,"2005-12-15"]
["FINANCIAL & OPERATIONS ADMINISTRATOR","admin","it","2004-01-12"]
["FINANCIAL ADMIN, OFFICE OF MINORITY EDUCATION","admin",null,"2005-12-15"]
["FINANCIAL ADMINISTRATIVE ASSISTANT","admin","it"]
["FINANCIAL ADMINISTRATOR","admin","it"]
["FINANCIAL ADMINISTRATOR FOR RESEARCH","admin","it"]
["FINANCIAL ADMINISTRATOR FOR STUDENT ACTIVITIES","admin","it","2005-12-15"]
["Financial Administrator Research & Reporting","admin","it"]
["FINANCIAL ADMINISTRATOR, CHEMISTRY","admin","it"]
["FINANCIAL ADMINISTRATOR, SHASS","admin","it","2005-10-01"]
["FINANCIAL AID COUNSELOR","admin","it"]
["Financial Aid Officer","admin","it"]
["FINANCIAL AID REPRESENTATIVE","admin","it"]
["FINANCIAL ANALYST","admin","it"]
["FINANCIAL ANALYST II","admin","it"]
["FINANCIAL ANALYST, IS","admin","it"]
["FINANCIAL AND INFORMATION SYSTEMS OFFICER","admin","it","2004-01-12"]
["FINANCIAL ASSISTANT","admin","it"]
["FINANCIAL ASSISTANT I","admin","it"]
["FINANCIAL ASSISTANT II","admin","it"]
["FINANCIAL ASSISTANT, ADMINISTRATIVE SERVICES","admin","it"]
["Financial Assistant, Document Services","admin"]
["Financial Asst II, Conference Services Office","admin"]
["FINANCIAL BUSINESS ADMINISTRATOR","admin"]
["FINANCIAL BUSINESS CONSULTANT","admin"]
["Financial Comp Administrator","admin"]
["FINANCIAL COORD FOR PROG, ATMOS, OCEANS & CLIMATE","admin"]
["FINANCIAL COORDINATOR","admin"]
["FINANCIAL COORDINATOR","admin"]
["Financial Coordinator/Physical Oceanography","admin"]
["FINANCIAL MANAGER, T L O","admin"]
["Financial Manager, TLO","admin"]
["FINANCIAL OFFICER","admin"]
["FINANCIAL SERVICES MANAGER","admin"]
["FINANCIAL STAFF ASSISTANT","admin"]
["FINANCIAL STAFF ASSISTANT - PROCUREMENT","admin",null,"2005-03-15"]
["FINANCIAL STAFF ASSISTANT, ACCOUNTING","admin",null,"2004-01-12"]
["FINANCIAL STAFF ASSISTANT, PROCUREMENT","admin"]
["Financial Systems Coordinator","admin",null,"2005-12-15"]
["Financial/IT Support Representative","admin"]
["FINE ARTS REGISTRAR","admin"]
["Finishing Process Analyst","admin"]
["Finmeccanica Professor of Engineering","faculty",null,"2004-01-12"]
["Fire Protection Systems Supervisor","admin"]
["Firmenich Career Develop Asst Prof of Chemistry","faculty"]
["First Cook, EH","technical"]
["Fiscal Asst","admin",null,"2005-10-01"]
["FISCAL OFFICE MANAGER","admin"]
["FISCAL OFFICE SUPERVISOR","admin"]
["FISCAL OFFICER","admin",null,"2005-12-15"]
["FISCAL OFFICER MANAGER","admin"]
["FISCAL OFFICER, GAS TURBINE LAB","admin"]
["Fiscal Officer, Gas Turbine Laboratory","admin"]
["Fitness Instructor/Coach","admin"]
["Food & Beverage Supervisor (Beverage),EH","technical"]
["Food and Beverage Manager, EH","admin"]
["Food and Beverage Manager, Endicott Hous","admin"]
["ford employee","student"]
["Ford Executive Director","admin",null,"2005-12-15"]
["FORD FNDTN INTL CAREER DVLPMNT PROFESSOR","faculty"]
["FORD FOUNDATION INT'L CAREER DEVELOPMENT PROFESSOR","faculty"]
["Ford International Career Dev Assistant Professor","faculty",null,"2005-12-15"]
["Ford International Career Dev Associate Professor","faculty"]
["FORD INTERNATIONAL PROF OF ECONOMICS","faculty",null,"2004-04-01"]
["Ford International Prof/Dept Head of Economics","faculty",null,"2005-12-15"]
["FORD INTERNATIONAL PROFESSOR","faculty"]
["Ford International Professor of Economics","faculty"]
["Ford International Professor of History","faculty"]
["FORD PROF OF ENG & ASSOC DEPT HEAD, COMP SCI & ENG","faculty"]
["FORD PROFESSOR","faculty"]
["Ford Professor and Associate Department Head","faculty"]
["FORD PROFESSOR EMERITUS / SENIOR LECTURER","faculty"]
["Ford Professor Emeritus/Senior Lecturer","faculty"]
["FORD PROFESSOR OF ENGINEERING","faculty"]
["Ford Professor of Engineering & Prof of Mech Eng","faculty"]
["FORD PROFESSOR OF ENGINEERING, EMERITUS","other academic"]
["FORD PROFESSOR OF ENGINEERING,EMERITUS","other academic",null,"2005-12-15"]
["Ford Professor of Urban and Environmental Planning","faculty"]
["FOREIGN LITS LIBRARIAN & DATA SPECIALIST","admin",null,"2005-08-01"]
["Foreign Visiting Scholar","other academic"]
["FRANCIS FREIDMAN PROFESSOR OF PHYSICS, EMERITUS","other academic","it"]
["FRANCIS FRIEDMAN PROF OF PHYSICS MACVICAR FAC FELL","faculty"]
["Francis Friedman Professor of Physics","faculty",null,"2005-06-01"]
["Francis Friedman Professor of Physics, Emeritus","faculty","it"]
["FRANCIS WRIGHT DAVIS PROFESSOR OF PHYSICS","faculty"]
["FRANCO MODIGLIANI PROFESSOR OF FINANCE & ECONOMICS","faculty",null,"2005-12-15"]
["Franco Modigliani Professor of Financial Economics","faculty"]
["Fred & Carol Middleton Assistant Professor","faculty"]
["FRED & CAROL MIDDLETON ASST PROFESSOR","faculty",null,"2005-12-15"]
["FRED AND CAROLE MIDDLETON ASSISTANT PROFESSORS","faculty"]
["Freshman","student"]
["Freshmen","student","it"]
["FRESHMEN","student","it"]
["Friend of Graduate","non-mit","it"]
["FRONT DESK CLERK","technical","it"]
["FULBRIGHT VISITING SCHOLAR","other academic","it"]
["Fulfillment System Coordinator","admin"]
["FUNCTION COORDINATOR","admin","it"]
["Funds Information Manager","admin","it"]
["Furniture Assembler (Upholsterer)","technical","it"]
["Furniture Exchange","admin","it"]
["G","student","it"]
["G Y BILLIARD PROF, FIN","faculty","it"]
["G Y Billiard Professor of Finance","faculty","it"]
["GALLERY ASSISTANT","admin","it","2004-01-12"]
["GALLERY ATTENDANT","admin","it"]
["GALLERY MANAGER","admin","it"]
["GARAGE MECHANIC","technical","it"]
["GARDENER","technical","it","2004-01-12"]
["General Aircraft Mechanic","admin","it","2005-12-15"]
["general contractor","technical","it"]
["GENERAL MANAGER, ENDICOTT HOUSE","admin","it","2004-01-12"]
["GENERAL MGR, FINANCE & ADMINISTRATION","admin","it"]
["General Motors LFM Professor of Management","faculty","it","2005-10-01"]
["GENERATOR MECHANIC","technical","it","2005-08-01"]
["GEO MAVERICK BUNKER PROF OF MGT","faculty","it","2005-09-01"]
["Geo Maverick Bunker Professor of Management","faculty","it","2005-10-01"]
["GEORGE & SANDI SCHUSSEL PROF OF MGT","faculty","it","2005-10-01"]
["GEORGE & SANDI SCHUSSEL PROFESSOR OF MANAGEMENT","faculty","it","2005-12-15"]
["GEORGE EASTMAN KODAK L F M PROF OF MGT","faculty"]
["George Eastman Kodak LFM Professor of Management","faculty"]
["GEORGE EASTMAN LFM PROFESSOR OF MANAGEMENT","faculty"]
["GEORGE EASTMAN PROFESSOR OF MANAGEMENT SCIENCE","faculty",null,"2004-01-12"]
["GERMESHAUSEN PROF OF CHEMICAL & BIOMEDICAL ENGR","faculty"]
["Germeshausen Prof of ME & BE;  Associate Head, ME","faculty","it"]
["Germeshausen Professor Emeritus","faculty","it","2005-12-15"]
["GERMESHAUSEN PROFESSOR EMERITUS, PROFESSOR","other academic"]
["GERMESHAUSEN PROFESSOR EMERITUS, SR LECTURER","other academic"]
["GERMESHAUSEN PROFESSOR, CHEMICAL & BIOMEDICAL ENGR","faculty",null,"2005-12-15"]
["GI CONSULTANT","admin"]
["GIFT PLANNING COORDINATOR","admin"]
["Gifts Associate","admin"]
["GILBERT T WINSLOW CAREER DEVEL ASSOCIATE PROFESSOR","faculty"]
["GILBERT T WINSLOW CAREER DEVELOPMENT ASSOC PROF","faculty"]
["Gilbert T Winslow Career Development Asst Prof","faculty"]
["Gilbert Winslow Career Dev Assistant Professor","faculty"]
["GILBET T WINSLOW CAREER DEVELOPMENT ASSISTANT PROF","faculty",null,"2005-12-15"]
["GIS AND STATISTICS SPECIALIST","admin"]
["GLAZIER","technical"]
["GORDON & MARJORIE OSBORNE ASSOC. PROF. OF HST","faculty"]
["Gordon & Marjorie Osborne Associate Professor-HST","faculty"]
["Gordon Y Billard Professor of Accounting","faculty",null,"2005-04-06"]
["GORDON Y BILLARD PROFESSOR OF APPLIED ECONOMICS","faculty"]
["GORDON Y BILLARD PRORESSOR OF ACCOUNTING","faculty",null,"2004-01-12"]
["Gordon Y. Billard Professor in Finance","faculty"]
["Government Patent Compliance Administrator","admin"]
["GOVERNMENT PROPERTY ADMINISTRATOR","admin"]
["grad","student",null,"2004-01-12"]
["Grad Assistant","student"]
["grad student","admin"]
["graduate","student"]
["GRADUATE ADMINISTRATOR","admin"]
["Graduate Admissions Coordinator","admin"]
["Graduate Assistant- ENTICE","admin"]
["GRADUATE FELLOW","student"]
["Graduate Housing Assignment Coordinator","admin"]
["GRADUATE OFFICE ADMINISTRATOR","admin"]
["GRADUATE PROGRAM ADMINISTRATOR","admin",null,"2004-01-12"]
["Graduate Student","student"]
["Graduate Student Administrator","admin"]
["Graduate Student Housing Coordinator","admin",null,"2005-03-15"]
["Graduate students","student",null,"2005-12-15"]
["Grant Admin Broad Institute","research"]
["Grant/Contract Administrator","admin"]
["GRAPHIC ASSISTANT","admin"]
["GRAPHIC DESIGNER","admin"]
["Graphics and Editorial Specialist","admin"]
["GRAPHICS ASSISTANT","technical"]
["Graphics Astistant","technical",null,"2005-12-15"]
["GRAPHICS PRODUCTION COORDINATOR","admin"]
["GRAPHICS SYSTEM MANAGER","admin"]
["GROUNDS SERVICES ATHLETIC WORKER","admin",null,"2005-10-01"]
["Groundskeeper, EH","technical",null,"2005-12-15"]
["Group Lead, Genotyping Informatics","admin"]
["group leader","admin"]
["Group Leader, Asset Management","admin",null,"2005-12-15"]
["Group Leader, Cancer Gen Info","admin"]
["GROUP LEADER, COMMUNITY OUTREACH","admin"]
["GROUP LEADER, FINANCIAL","admin"]
["Group Leader, Genome Annotation","admin"]
["Group Leader, Logistics","admin"]
["Group Leader, Mapping Informatics","research"]
["Group Leader, New Sequencing Assembly","admin",null,"2005-12-15"]
["Group Leader, Vertebrate Genome Sequencing","admin"]
["Grover Herman Prof of Health Sciences & Technology","faculty"]
["guest","non-mit"]
["guest lecturer","other academic"]
["Guest Services Attendant, EH","admin"]
["H & V MECHANIC","technical"]
["H N SLATER PROF OF AERO & ASTRO, ASSOC DEPT HEAD","faculty"]
["H N SLATER PROFESSOR OF AERO & ASTRO","faculty"]
["H P MEISSNER PROF OF CHEM ENG","faculty"]
["H P MEISSNER PROFESSOR OF CHEMICAL ENGINEERING","faculty"]
["H R S T CAPABILITIES MGR","admin"]
["H R S T CONTRACT MANAGER","admin"]
["H S F - AFFILIATED FACULTY","other academic"]
["H S T","admin"]
["H S T - AFFILIATED FACULTY","other academic"]
["H S T - AFFILIATED FACULTY STAFF","other academic"]
["H S T - AFFL FACULTY, DIR, MEDINFO TRAINING PROG","other academic"]
["H S T AFFILIATED FACULTY","other academic"]
["H S T AFFILIATED FACULTY STAFF","other academic"]
["H S T- AFFILIATED FACULTY STAFF","other academic"]
["H V A C MECHANIC","technical",null,"2005-12-15"]
["HANDY WORKER","technical"]
["HARRIS & HARRIS GROUP PROFESSOR","faculty"]
["HARVARD AFFILIATE","student"]
["Harvard Undergrad","student",null,"2004-01-12"]
["HASLAM AND DEWEY PROFESSOR OF CHEMISTRY","faculty"]
["Hd Coach/Novice Lt. Weight Women's Crew","other academic"]
["HEAD - SYSTEMS AND TECHNOLOGY SERVICES","admin","it"]
["HEAD ATHLETIC TRAINER","technical","it","2005-12-15"]
["HEAD COACH - GOLF","technical"]
["HEAD COACH MEN'S VOLLEYBALL","technical",null,"2004-01-12"]
["Head Coach of Golf","admin"]
["HEAD COACH OF MEN'S ICE HOCKEY","technical"]
["HEAD COACH OF PISTOL/RANGE MASTER","technical"]
["Head Coach of Water Polo","admin"]
["Head Coach of Women's Lightweight Crew","other academic"]
["HEAD COACH RIFLE","technical"]
["Head Coach Womens Gymnastics","other academic"]
["Head Coach, Men's & Women's Volleyball","admin"]
["HEAD COACH, MEN'S FRESHMAN LIGHTWEIGHT CREW","admin",null,"2005-08-01"]
["HEAD COACH, MEN'S GYMNASTICS","admin"]
["Head Coach, Softball","admin"]
["HEAD COACH, WATER POLO","technical"]
["Head Coach, Wom Bsktball/Asst Dir, Compl","technical"]
["Head Coach, Women's Crew","admin",null,"2005-12-15"]
["HEAD COACH, WOMEN'S GYMNASTICS","technical"]
["HEAD COACH, WOMEN'S ICE HOCKEY","technical"]
["Head Coach, Wrestling","admin",null,"2004-01-12"]
["Head Cook/Medical","technical"]
["HEAD CUSTODIAN","admin"]
["HEAD GROUNDSKEEPER","admin"]
["HEAD HOUSEKEEPER","admin"]
["HEAD LIBRARIAN","admin",null,"2004-01-12"]
["HEAD LIBRARIAN, DEWEY LIBRARY","admin"]
["HEAD LIBRARIAN, ENGINEERING LIBRARIES","admin"]
["HEAD OF COMMUNICATIONS, W3C","admin"]
["HEAD OF MAGNET TECHNOLOGY DIVISION, FBML","research"]
["HEAD OF MECH DEVELOPMENT","admin"]
["Head of Mechanical Development","admin"]
["Head of Program Development","admin"]
["Head of Pub/Exhibits","admin"]
["Head Teller/CU","technical",null,"2004-01-12"]
["HEAD UTILITY WORKER","technical"]
["Head, Acquisitions & Licensing Services","admin"]
["HEAD, BIBLIOGRAPHIC ACCESS SERVICES","admin"]
["Head, Cataloging & Metadata Services","admin"]
["HEAD, COLLECTION MANAGEMENT SERVICES","admin"]
["HEAD, DEPT OF PHYSICS / DONNER PROF OF PHYSICS","faculty",null,"2005-12-15"]
["Head, Dept of Physics/Donner Prof of Physics","faculty"]
["Head, Dept of Physics/Donner Prof of Science","faculty"]
["HEAD, DEWEY LIBRARY","admin"]
["HEAD, DOCUMENT SERVICES","admin"]
["Head, Engineering & Science","admin",null,"2004-01-12"]
["Head, Engineering & Science Libraries","admin",null,"2004-01-12"]
["HEAD, ENGINEERING AND SCIENCE LIBRARIES","admin"]
["Head, GIS Services","admin",null,"2005-03-15"]
["HEAD, HUMANITIES LIBRARY","admin",null,"2005-12-15"]
["Head, Institute Archives & Sp Colls","admin",null,"2005-03-15"]
["HEAD, LIBRARIAN ARCHIVES AND SPECIAL COLLECTIONS","admin",null,"2004-01-12"]
["HEAD, LIBRARY SYSTEMS OFFICE","admin",null,"2004-01-12"]
["HEAD, MAGNET TECHNOLOGY DIVISION, I B M L","admin",null,"2004-01-12"]
["HEAD, POLITICAL SCIENCE/PHILOSOPHY, PROFESSOR","admin"]
["HEAD, ROTCH LIBRARY","admin","it"]
["Head, Secondary Acquisitions","admin"]
["HEAD, SERIALS AND ACQUISITIONS","admin"]
["Head, Serials and Acquisitions Services","admin"]
["HEAD, SERIALS AND ACQUISITIONS SERVS","admin",null,"2004-01-12"]
["Head, Serials Cataloging Section","admin"]
["HEAD, SYSTEMS AND TECHNOLOGY SERVICES","admin"]
["HEAD, WEB TOOLS AND OPERATIONS","admin"]
["HEAD/MCMILLAN-STEWART PROF WOMEN & DEV MIDDLE EAST","faculty",null,"2005-08-01"]
["HEALTH EDUCATOR","admin"]
["Health Educator for Students","admin",null,"2005-12-15"]
["HEALTH FITNESS COORDINATOR","admin"]
["Health Fitness Service Representative","admin",null,"2004-01-12"]
["HEAT & VENT MECHANIC","technical"]
["HEAT AND VENT MECHANIC","technical",null,"2004-01-12"]
["HEAT AND VENT SUPERVISOR","technical",null,"2004-01-12"]
["Heavy Equipment Operator","technical"]
["HELP DESK ASSISTANT","admin"]
["HELP DESK CONSULTANT","admin"]
["Help Desk Support Analyst","admin"]
["HELP-DESK CONSULTANT","admin"]
["Henry Dreyfus Professor of Energy and Prof of Chem","faculty",null,"2004-01-12"]
["HENRY ELLIS WARREN PROF OF ELEC ENG","faculty",null,"2004-01-12"]
["Henry Ellis Warren Professor of EE & HST","faculty"]
["HENRY ELLIS WARREN PROFESSOR, ELECTR'L ENGINEERING","faculty","it"]
["HERMAN FESHBACH PROFESSOR OF PHYSICS","faculty","it"]
["High Power Systems Design Engineer","admin"]
["High Voltage Electrician","admin"]
["HISTOLOGY TECHNICIAN","technical"]
["HISTORY, ADMINISTRATIVE OFFICER","admin"]
["HITACHI AMERICA PROF OF ENG'G","faculty"]
["Hitachi America Professor of Computer Science","faculty"]
["HITACHI AMERICA PROFESSOR OF ENGINEERING","faculty",null,"2005-12-15"]
["Homer A. Burrell (1928) Career Dev Asst Professor","faculty"]
["Hon Chr of Corp, Sloan & Mech Eng Prof of Practice","faculty"]
["HONORARY LECTURER","other academic"]
["Horticulturalist, EH","technical"]
["HOUSE IT CHAIR","admin"]
["HOUSE MANAGER","admin"]
["HOUSE MANAGER, SENIOR HOUSE","admin"]
["HOUSEKEEPER","technical"]
["Housekeeper, EH","technical"]
["HOUSEKEEPING ASSISTANT","technical"]
["Housemaster","faculty"]
["Housemaster, Baker House","admin"]
["Houseperson","technical"]
["HOUSING, DORMITORY HOUSEKEEPER","admin"]
["HOUSING, DORMITORY MAINTENANCE MECHANIC","admin"]
["HOUSING, HOUSE MANAGER","admin"]
["HOUSKEEPING ASSISTANT","admin",null,"2004-01-12"]
["Howard W Johnson Prof. of Econ. & Mgt.","faculty"]
["HOWARD W JOHNSON PROFESSOR","faculty",null,"2004-01-12"]
["Howard W. Johnson Professor, Emeritus","other academic"]
["HR - Payroll Representative II","admin",null,"2004-01-12"]
["HR Administrator","admin",null,"2005-12-15"]
["HR and Academic Affairs Administrator","admin"]
["HR Manager I","admin"]
["HR Manager II","admin"]
["HR PROJECT ADMINISTRATOR","admin"]
["HR Project Lead","admin",null,"2005-12-15"]
["HR Projects Consultant","admin","it","2004-01-12"]
["HR REPRESENTATIVE I","admin","it"]
["HR REPRESENTATIVE II","admin","it"]
["HR SPECIALIST I","admin","it"]
["HR SPECIALIST II","admin","it","2004-01-12"]
["HR Technical Support Specialist","admin","it","2004-01-12"]
["HR/Payroll Service Ctr Supv","admin","it"]
["HR/Payroll Service Ctr, Supervisor","admin","it","2004-01-12"]
["HR-Pay Representative","admin","it","2004-01-12"]
["HR-Payroll Service Center Representative","admin"]
["HRST COLLABORATOR","admin",null,"2005-12-15"]
["HSF, Affiliated Faculty","other academic"]
["HST - Affiliated Faculty","other academic",null,"2005-12-15"]
["HST Academic Programs Administrator","admin",null,"2005-12-15"]
["HST AFFILIATED FACULTY","other academic"]
["HST- AFFILIATED FACULTY","other academic",null,"2005-12-15"]
["HST Affiliated Faculty and Lecturer in Mech Eng","other academic",null,"2005-12-15"]
["HST Affl Faculty, Dir, Medinfo Training Prog","other academic",null,"2005-12-15"]
["HST and Broad Affiliated Faculty","faculty",null,"2005-12-15"]
["HST FACULTY FOR DEVELOPMENT","other academic",null,"2005-12-15"]
["HST Program","admin"]
["HST, Affliated Faculty","other academic",null,"2004-01-12"]
["HST-AFFILIATED FACULTY","other academic",null,"2005-08-01"]
["HUBBLE POSTDOCTORAL FELLOW","other academic"]
["HUMAN RESOURCE COORDINATOR","admin",null,"2005-09-01"]
["Human Resource Officer","admin"]
["HUMAN RESOURCE PRACTICES","admin","it"]
["HUMAN RESOURCES ADMINISTRATOR","admin"]
["HUMAN RESOURCES ADMINISTRATOR, MEDICAL","admin"]
["Human Resources Consultant","admin"]
["Human Resources Consultant I","admin"]
["Human Resources Coordinator","admin"]
["Human Resources Data Analyst","admin",null,"2004-01-12"]
["Human Resources Manager","admin","it"]
["Human Resources Manager, Broad","admin"]
["HUMAN RESOURCES OFFICER","admin"]
["Human Resources Rep/Receptionist","admin"]
["HUMAN RESOURCES REPRESENTATIVE","admin"]
["HUMAN RESOURCES REPRESENTATIVE I","admin"]
["HUMAN RESOURCES REPRESENTATIVE II","admin"]
["HUMAN RESOURCES TECHNICAL SUPPORT SPECIALIST","admin"]
["I & C Technician","technical"]
["I H O DEPUTY DIRECTOR, E H S","admin"]
["I H O OFFICER, E H S","admin"]
["I H O PROJECT TECHNICIAN, E H S","admin"]
["I H O SENIOR OFFICER, E H S","admin"]
["I H O TECHNOLOGIST, E H S","admin"]
["I H P ASSISTANT OFFICER, E H S","admin"]
["I H P SENIOR OFFICER, E H S","admin"]
["I H P Technologist, E H S","admin"]
["I S","admin"]
["I S ADMININSTRATIVE SERVICES TEAM LEADER","admin","it"]
["I S AUDIT SUPERVISOR","admin",null,"2005-12-15"]
["I S NEWS COORDINATOR","admin"]
["I S SITE COORDINATOR","admin"]
["I T CONSULTANT I I I, OPERATIONS & SUPPT SERVICES","admin"]
["I T Consultant III, Hardware and Network Support","admin"]
["I T T CAREER DEV ASSOC PROFESSOR","faculty"]
["I T T CAREER DEVELOPMENT ASSOCIATE PROFESSOR","faculty"]
["I/S COMPUTER ASSISTANT","admin",null,"2005-12-15"]
["I/T PROJECT COORDINATOR","admin"]
["I/T SPECIALIST","admin"]
["I/T TRAINER","admin"]
["IDDS Participants","admin","it"]
["IDEAS Competition and Fellowship Coord","admin"]
["IHP Assistant Officer, EHS","admin"]
["IHP Deputy Director, EHS","admin"]
["IHP Officer, EHS","admin"]
["IHP Project Technician, EHS","admin",null,"2004-01-12"]
["IHP Senior Officer, EHS","admin","it","2004-01-12"]
["IHP Technologist, EHS","admin"]
["Image Assay Developer II","technical"]
["IMVP Co-Director","admin"]
["INCOMING FRESHMAN","student"]
["incoming graduate","student","it"]
["INCOMING STUDENT","student","it"]
["INCOMING STUDENT?","student","it","2004-01-12"]
["INDUSTRIAL DEVELOPMENT OFFICER","admin","it","2004-04-01"]
["Industrial Hygiene Officer, EHS","admin","it"]
["INDUSTRIAL LIAISON OFFICER","admin","it"]
["INDUSTRIAL RELATIONS LIBRARIAN","admin"]
["Industrial Relations Librarian & Ref Coord, Dewey","admin"]
["Industry Co-Director / LFM","admin"]
["Info Services Librarian, Engineering & Science","admin"]
["Info Specialist, Info Srvcs, Corp Reltns","admin",null,"2004-01-12"]
["Info. Service Librarian, Engineering & Science Lib","admin",null,"2005-12-15"]
["Informatics Program Coordinator","admin"]
["Informatics Project Administrator","admin"]
["Informatics Systems Architect","admin",null,"2004-01-12"]
["Information & Network Security Analyst","admin"]
["Information Designer","admin","it"]
["INFORMATION OFFICER","admin"]
["INFORMATION SERVICES & TECHNOLOGY","admin","it"]
["INFORMATION SPECIALIST","admin","it"]
["INFORMATION SPECIALIST, INFO SRVCS, CORP RELATIONS","admin","it"]
["INFORMATION SYSTEM MANAGER","admin"]
["INFORMATION SYSTEMS & MEDICAL RECORDS","admin"]
["INFORMATION SYSTEMS ADMINISTATOR","admin"]
["INFORMATION SYSTEMS ADMINISTRATOR","admin","it"]
["Information Systems Manager","admin"]
["Information Systems Training Specialist","admin","it"]
["Information Technology Audit Project Leader","admin","it"]
["Information Technology Audit Specialist","admin",null,"2005-12-15"]
["Information Technology Librarian","admin","it"]
["INFORMATION TECHNOLOGY LIBRARIAN FOR COLLECT SRVCS","admin",null,"2005-12-15"]
["Information Technology Manager","admin"]
["Infrastructure Developer","admin"]
["Inspector A","technical"]
["Inspector B","technical"]
["Inspector C","technical"]
["Inspector D","technical"]
["INSTITUTE AUDITOR","admin"]
["Institute Chaplain","admin","it","2004-01-12"]
["INSTITUTE COPIER PROGRAM MANAGER","admin"]
["INSTITUTE PROF & DUGALD C JACKSON PROFESSOR","faculty"]
["Institute Prof Emeritus & Prof Emeritus of EAPS","faculty",null,"2005-12-15"]
["INSTITUTE PROF EMERITUS, SENIOR LECTURER","other academic",null,"2004-01-12"]
["Institute Prof,  EECS,  Acting Dir, ESD and CTPID","faculty"]
["Institute Prof,  EECS,  Acting Director CTPID","faculty"]
["INSTITUTE PROFESSOR","faculty"]
["Institute Professor and Professor of ChemE & BE","faculty"]
["INSTITUTE PROFESSOR EMERITUS","other academic","it"]
["INSTITUTE PROFESSOR EMERITUS / SENIOR LECTURER","other academic"]
["INSTITUTE PROFESSOR EMERITUS/ SR LECTURER, PHYSICS","other academic","it"]
["Institute Professor Emeritus/Senior Lecturer","other academic","it"]
["Institute Professor Emeritus/Sr Lecturer, Physics","other academic","it"]
["INSTITUTE PROFESSOR OF MUSIC","faculty",null,"2005-04-06"]
["Institute Professor, Aero & Astro and Eng Sys Div","faculty"]
["Institute Professor, Comp Sci & Eng & Eng Sys Div","faculty"]
["Instr of PE/Hd Coach, Wmn's Crs Cntry &","other academic"]
["INSTRUCTION COORDINATOR","admin"]
["INSTRUCTION COORDINATOR & ECONOMICS LIBRARIAN","admin"]
["Instruction Coordinator, Dewey","technical","it"]
["Instruction Coordinator, Humanities","admin","it","2004-01-12"]
["Instruction Coordinator, Humanities Library","admin",null,"2005-12-15"]
["Instructional Course Designer","admin",null,"2004-01-12"]
["INSTRUCTIONAL DESIGNER","admin",null,"2004-01-12"]
["INSTRUCTOR","other academic"]
["INSTRUCTOR / HEAD COACH OF MEN'S LW CREW","other academic"]
["INSTRUCTOR / HEAD COACH, MEN'S HEAVYWEIGHT CREW","other academic"]
["INSTRUCTOR, EDGERTON CENTER ASSISTANT DIRECTOR","other academic"]
["INSTRUCTOR, HEAD COACH MEN'S & WOMEN'S FENCING","other academic"]
["INSTRUCTOR, HEALTH SCIENCES AND TECHNOLOGY","other academic"]
["Instructor/Assistant Director, Undergraduate Lab","admin"]
["Instructor/Coach","other academic",null,"2004-05-01"]
["INSTRUCTOR/COACH MEN'S LIGHTWEIGHT ROWING","other academic"]
["INSTRUCTOR/COACH OF MEN'S HEAVYWEIGHT ROWING","other academic"]
["Instructor/Coach, Men's Tennis","admin"]
["Instructor/Head Coach of Men's LW Crew","other academic"]
["Instructor/Head Coach, Men's Heavyweight Crew","other academic"]
["INSTRUMENT MAKER","technical"]
["INSTRUMENT SYSTEMS TECHNICIAN","technical","it"]
["INSTRUMENT SYSTEMS WORKER","technical"]
["Instrumentation Specialist, Facilities","technical"]
["Insurance Administrator","admin","it","2004-01-12"]
["INSURANCE MANAGER","admin","it"]
["Integrative Program Officer","admin","it","2004-01-12"]
["Intellectual Property Associate","admin",null,"2005-03-15"]
["INTELLECTUAL PROPERTY COORDINATOR","admin",null,"2005-12-15"]
["Intellectual Property Manager","admin"]
["Intercolleg Sports Business Oper Asst","admin"]
["INTERIM ASSOCIATE DIRECTOR FOR PUBLIC SERVICES","admin"]
["Interim Coach - Water Polo","other academic","it","2004-01-12"]
["Interim Coack, W Open Weight Rowing","admin"]
["Interim Coordinator of the Student Art Association","admin"]
["Interim Dean","faculty"]
["Interim Department Head","faculty"]
["Interim Dept Head / Wolfe Prof of Physics","faculty"]
["Interim EVP & Director, VMS","admin"]
["Interim Program Officer","admin",null,"2004-01-12"]
["INTERIM WOMEN'S FENCING COACH","technical"]
["INTERIOR DESIGNER/ SPACE PLANNER","admin","it","2004-01-12"]
["Interior Designer/Space Planner","admin"]
["INTERN COORDINATOR (JAPAN PROGRAM)","admin",null,"2004-01-12"]
["INTERNAL AUDITOR","admin","it"]
["Internal Management Consultant","admin"]
["INTERNAL MEDICINE COORDINATOR","admin","it"]
["INTERNAL SENIOR AUDITOR","admin"]
["INTERNATIONAL MARKETING MANAGER","admin"]
["International Marketng & Publicity Coord","admin"]
["INTERNATIONAL PROMOTION MANAGER","admin"]
["International Student Advisor & Coord. of Hosts","admin"]
["International Student Worker","admin"]
["International Students Advisor","admin"]
["International Visiting Student","student","it"]
["International Visiting Students","admin"]
["INTERNAT'L PROMO MGR","admin","it"]
["INTERNET PROJECTS COORDINATOR, MIT PRESS","admin","it"]
["Internet Sales Account Mgr","admin"]
["Internship Coordinator","admin",null,"2005-12-15"]
["INTRANET MANAGER, MIT PRESS","admin",null,"2005-10-01"]
["Inventory Clerk","admin","it","2005-03-15"]
["Inventory Coordinator","admin"]
["Investment Accounting Officer","admin","it"]
["INVESTMENT ANALYST","admin",null,"2005-12-15"]
["Investment Associate","admin"]
["INVESTMENT OPERATIONS ADMINISTRATOR","admin"]
["Irradiation Services Coordinator","admin"]
["IS Administrative Services Team Leader","admin"]
["IS Computer Assistant","admin"]
["IS MANAGER","admin",null,"2005-12-15"]
["IS News Coordinator","admin"]
["IS Site Coordinator","admin"]
["Islamic Image Coll Spclst","technical"]
["IT ADMINISTRATOR, R L S L P","admin"]
["IT CONSULTANT","admin"]
["IT CONSULTANT I","admin"]
["IT CONSULTANT I I","admin"]
["IT CONSULTANT I I I","admin"]
["IT CONSULTANT I I, OPERATIONS & SUPPORT SERVICES","admin"]
["it consultant ii","admin"]
["IT Consultant II, Hardware & Network Support","admin",null,"2005-12-15"]
["IT CONSULTANT III","admin","it"]
["IT Consultant III, Hardware & Network Support","admin"]
["IT Consultant III, Hardware and Network Support","admin","it"]
["IT Director Emeritus","admin"]
["IT DISCOVERY PROJECT MANAGER","admin"]
["IT Help Desk Receptionist","admin"]
["IT Help Services Analyst","admin"]
["IT MANAGER","admin",null,"2004-01-12"]
["IT Manager, Credit Union","admin"]
["IT MANAGER, MIT PRESS","admin",null,"2005-07-01"]
["IT Project Coordinator","admin",null,"2005-10-01"]
["IT Project Coordinator I","admin",null,"2004-01-12"]
["IT Project Coordinator II","admin"]
["IT Project Manager","admin"]
["IT Security Awareness Consultant","admin"]
["IT Specialist","admin"]
["IT Support Analyst","admin"]
["IT Training Consultant","admin"]
["IT/Operations Support Specialist","admin"]
["ITT Career Development Assistant Professor of EE","faculty"]
["ITT Career Development Professor","faculty"]
["ITT CAREER DEVLPMT ASSOC PROFESSOR","faculty"]
["J N MAGUIRE PROF OF INFO TECH","faculty"]
["J N MAGUIRE PROFESSOR OF INFORMATION TECHNOLOGY","faculty"]
["J R East Professor","faculty"]
["J Spencer Standish '45 Professor of Management","faculty"]
["Jamieson Career Dev Assistant Professor of EECS","faculty"]
["JAVA ANALYST PROGRAMMER","admin",null,"2005-10-01"]
["Java/J2EE Web Developer","admin"]
["Jay Forrester Prof of Mgmt, Dir of Sys Dynamics","faculty"]
["Jerome & Dorothy Lemelson Profesor of Mgmt & Econ","faculty"]
["JEROME AND DOROTHY LEMELSON PROF OF MGMT & ECON","faculty",null,"2005-12-15"]
["Jerome C. Hunsicker Visiting Professor","other academic"]
["JEWISH CHAPLAIN","admin"]
["jewish chaplain, director hillel","admin"]
["Joan & Irwin M Jacobs Prof of Elec Eng and A&A","faculty"]
["JOHN & DOROTHY WILSON PROF AND PROF OF BIOLOGY","faculty","it","2004-01-12"]
["JOHN & DOROTHY WILSON PROFESSOR / PROF OF BIOLOGY","faculty",null,"2004-01-12"]
["John & Dorothy Wilson Professor/Prof of Biology","faculty"]
["JOHN C HEAD I I I DEAN","faculty",null,"2004-01-12"]
["JOHN C HEAD III DEAN","faculty"]
["John C Sheehan Prof of Chem & Associate Dept Head","faculty"]
["John C Sheehan Professor of Chemistry","faculty",null,"2005-08-01"]
["JOHN F ELLIOT PROFESSOR OF MATERIAL SCIENCE","faculty",null,"2005-12-15"]
["JOSEPH F & NANCY P KEITHLEY PROF OF ELEC ENG","faculty"]
["Joseph F & Nancy P Keithley Professor of Elec Eng","faculty"]
["Joseph R. Mares (1924) Assistant Professor","faculty"]
["JOURNALS CIRCULATION MANAGER, M I T PRESS","admin"]
["Journals Circulation Manager, MIT Press","admin"]
["Journals Editorial & Production Manager","admin"]
["JOURNALS EDITORIAL AND PRODUCTION MANAGER","admin"]
["Journals Internet Marketing Mgr","admin"]
["Journals Manager","admin",null,"2004-01-12"]
["Journals Marketing Coordinator","admin"]
["JOURNALS MARKETING MANAGER","admin"]
["JOURNALS PRODUCTION","admin","it","2004-01-12"]
["Journals Production Coordinator","admin"]
["Journals Promotion Coordinator","admin"]
["JOURNALS PROMOTION DESIGNER","admin"]
["JOURNALS PROMOTION MANAGER","admin"]
["Journals, Subsidiary Rights Manager, The MIT Press","admin"]
["JP MARES PROF OF CHEMICAL ENGR & BIOENGINEERING","faculty",null,"2004-01-12"]
["JP MARES PROFESSOR, CHEMICAL ENGR & BIOENGINEERING","faculty"]
["JR EAST PROFESSOR","faculty"]
["JR MARES PROF CHEM ENG, CO-DIR DIV BIOENG&ENV HEAL","faculty",null,"2004-01-12"]
["JR Mares Professor, Chemical Engr & Bioengineering","faculty"]
["Jr. Web Editor","admin"]
["Julius A Stratton Professor/Director","faculty",null,"2005-12-15"]
["JULIUS A. STRATTON PROF, DIR","faculty"]
["junior","student"]
["JUNIOR CASHIER","technical"]
["Karl Van Tassel Career Dev Associate Professor","faculty"]
["KAWASAKI PROFESSOR OF ENGINEERING","faculty",null,"2004-04-01"]
["KDD CAREER DEV ASSOC PROF","faculty"]
["Kenan Sahin Dean","faculty"]
["Kenan Sahin Distinquished Prof of Linquistics","admin"]
["KEPCO PROF OF NUCLEAR ENG/PROF MECHANICAL ENGR","faculty"]
["Kepco Professor, Nuclear Eng/Prof Mechanical Engr","faculty"]
["kerb name: elendil","student"]
["King Bhumipol Professor","faculty"]
["KIRIN PROFESSOR OF MARKETING","faculty"]
["KITCHEN WORKER","technical"]
["Knight Reasearch Fellow","admin"]
["Knight Research Fellow","research",null,"2005-06-01"]
["KNIGHT SCIENCE JOURNALISM FELLOW","admin"]
["L A I PROGRAM MANAGER","admin"]
["L F M DIRECTOR OF RESEARCH","research"]
["L F M RESEARCH ENGINEER","research"]
["LAB AIDE","technical"]
["Lab Assistant","admin"]
["Lab Assistant I","research","it"]
["Lab Assistant II","research","it"]
["Lab Assistant III","research"]
["Lab Associate","research",null,"2004-01-12"]
["LAB MANAGER","admin"]
["Laboratory & Facilities Manager","admin"]
["LABORATORY AID","technical"]
["LABORATORY AIDE","technical",null,"2004-01-12"]
["Laboratory Assistant","research"]
["LABORATORY ASSOCIATE","technical"]
["LABORATORY COORDINATOR","technical"]
["Laboratory Instructor","technical"]
["LABORATORY MANAGER","admin"]
["LACTATION CONSULTANT & ADMINISTRATIVE ASSISTANT","admin"]
["LAI COMMUNICATIONS DIRECTOR","admin"]
["LAI Program Manager","admin","it"]
["LAI Stakeholder Co-Director","admin"]
["LAMMOT DU PONT PROF OF CHEM ENG & PROF OF MAT SCI","faculty","it","2004-04-01"]
["LAMMOT DU PONT PROFESSOR, CHEM ENG & MAT SCIENCE","faculty","it","2005-10-01"]
["LANDSCAPE ARCHITECT & SR PROJ MGR, MIT CAP PROJ GR","admin",null,"2005-08-01"]
["LANDSCAPE WORKER","technical","it","2004-01-12"]
["Latham Family Career Dev Assc Prof of Chemistry","faculty"]
["Latham Family Career Dev Asst Prof of Chemistry","faculty"]
["Lead Cashier","technical",null,"2005-03-15"]
["Lead Conference Services Agent, EH","admin"]
["LEAD DIET AIDE","technical"]
["Lead Food and Beverage Server, EH","technical"]
["Lead Food and Beverage Waitperson, EH","technical",null,"2004-05-01"]
["Lead Guest Services Attendant, EH","technical"]
["Lead Sergeant","technical",null,"2004-01-12"]
["Lead SW Enginer/Kerberos for Windows","admin"]
["LEADER OF IONOSPHERIC PLASMA RESEARCH GROUP","admin"]
["LEADER, IONOSPHERIC PLASMA RESEARCH GROUP","research"]
["Leader, User Groups & Negotiated Agreem","admin"]
["LEADER, USER GROUPS & NEGOTIATED AGREEMENTS","admin","it"]
["Leader, User Groups & Negotiated Agrmnt","admin"]
["Leadership Giving Officer","admin"]
["Learning Spaces Systems Administrator","admin",null,"2004-01-12"]
["Learning Technologies Coordinator","admin"]
["LECT, DIR V I - A PROGRAM, EMERITUS","other academic"]
["LECT, MANAGING DIRECTOR UNDERGRADUATE TEACHING LAB","other academic"]
["LECTURER","other academic",null,"2005-09-01"]
["LECTURER & TECHNICAL INSTRUCTOR","other academic"]
["Lecturer in English Language Studies","other academic",null,"2005-12-15"]
["LECTURER IN FRENCH","other academic"]
["LECTURER IN GERMAN","other academic"]
["Lecturer in Middle Eastern History","other academic"]
["LECTURER IN S T S","other academic"]
["Lecturer in Writing and Communication","other academic"]
["LECTURER OF MATHEMATICS","other academic",null,"2004-01-12"]
["LECTURER ON LEAVE","other academic"]
["LECTURER, COMMUNICATION","other academic"]
["LECTURER, CONCOURSE","other academic"]
["Lecturer, Concourse Program","admin"]
["Lecturer, Earth System Initiative","other academic","it"]
["Lecturer, ESG & Concourse","other academic","it"]
["Lecturer, Scholar","other academic",null,"2005-12-15"]
["LECTURER, SCHOOL OF ENGR AND ANTHROPOLOGY","other academic","it","2004-01-12"]
["LECTURER, THEATER ARTS","other academic","it"]
["LECTURER/PRINCIPAL RESEARCH SCIENTIST/DIR COMP LAB","other academic"]
["LECTURER/TECH INSTRUCTOR","other academic"]
["LEE & GERALDINE MARTIN PROFESSOR OF ENVIRO STUDIES","faculty"]
["LEGAL ASSISTANT","admin","it"]
["LEITCH ASSOC PROF, HIST & ASSOC HSMSTR, GREEN HALL","faculty"]
["LEMELSON MIT PROGRAM / PROGRAM OFFICER","admin",null,"2004-01-12"]
["Lemelson MIT Program/Program Officer","admin",null,"2005-12-15"]
["Lending Representative Sr, Credit Union","admin"]
["Lending Representative, Credit Union","admin"]
["Lester Wolfe Professor","faculty"]
["LESTER WOLFE PROFESSOR OF PHYSICS","faculty"]
["LEWIS MUSIC LIBRARIAN","admin"]
["LFM Research and Internship Manager","admin","it"]
["LFM RESEARCH ENGINEER","research","it"]
["LIAISON COORDINATOR","admin","it"]
["LIBRARIAN","admin","it"]
["LIBRARIAN FOR AGA KHAN PROGRAM, DEVELOPING AREAS","admin","it"]
["LIBRARIAN I","admin","it"]
["LIBRARIAN I I","admin","it"]
["Librarian II","admin","it"]
["Librarian III","admin","it"]
["LIBRARIAN, DEWEY LIBRARY","admin","it"]
["LIBRARIAN, HUMANITIES LIBRARY","admin","it"]
["Library Assist, Acquisitions & Licensing Services","admin","it"]
["LIBRARY ASSISTANT","admin","it","2004-01-12"]
["Library Assistant I","admin","it"]
["LIBRARY ASSISTANT II","admin","it"]
["LIBRARY ASSISTANT III","admin","it"]
["LIBRARY ASSISTANT V","admin","it"]
["Library Assistant,  Dewey","admin","it"]
["Library Assistant,  Library Storage Annex","admin","it"]
["Library Assistant,  Preservation Services","admin","it"]
["Library Assistant,  RetroSpective Collection","admin"]
["Library Assistant, Acquisitons & Licensing Svcs","admin"]
["LIBRARY ASSISTANT, ADMINISTRATIVE SERVICES","admin","it"]
["LIBRARY ASSISTANT, AERO & ASTRO","admin"]
["Library Assistant, Aero & Astro Library","admin"]
["LIBRARY ASSISTANT, BARKER ENGINEERING","admin"]
["Library Assistant, Barker Library","admin"]
["Library Assistant, Biblio Access Services","admin"]
["Library Assistant, Cataloging & Metadata Services","admin"]
["Library Assistant, Coll Management Services","admin",null,"2005-12-15"]
["Library Assistant, Coll Mgmt Serv","admin"]
["Library Assistant, Collection Management Services","admin"]
["Library Assistant, Delivery Services","admin"]
["LIBRARY ASSISTANT, DEWEY","admin"]
["Library Assistant, Dewey & Humanities","admin"]
["Library Assistant, Dewey Library","admin"]
["Library Assistant, Document Services","admin"]
["Library Assistant, Engineering & Science Libraries","admin"]
["Library Assistant, Hayden","admin"]
["Library Assistant, Hayden Access Services","admin"]
["Library Assistant, Hayden Circulation","admin"]
["Library Assistant, Hayden Circulation Department","admin"]
["Library Assistant, Humanities","admin"]
["Library Assistant, Institute Archives","admin"]
["Library Assistant, Lindgren","admin",null,"2004-06-01"]
["LIBRARY ASSISTANT, MUSIC","admin"]
["Library Assistant, Preservation Services","admin",null,"2005-06-01"]
["Library Assistant, RetroSpective Collection","admin",null,"2005-12-15"]
["Library Assistant, Rotch","admin"]
["Library Assistant, Rotch Vis Collections","admin"]
["Library Assistant, Rotch Visual Collections","admin"]
["Library Assistant, Rotch Visual Colls","admin"]
["Library Assistant, Sch-Pl","admin"]
["LIBRARY ASSISTANT, SCIENCE","admin"]
["LIBRARY ASSISTANT, SER & ACQ SERVICES","admin"]
["LIBRARY COORDINATOR","admin",null,"2004-06-01"]
["Library Liaison, Physics","admin"]
["Library Storage Annex Supervisor","admin"]
["LIBRARY SYSTEMS MANAGER","admin",null,"2005-08-01"]
["LIBRARY TECHNOLOGY CONSULTANT","admin",null,"2004-06-01"]
["LICENSING ASSOCIATE","admin"]
["LIEUTENANT","technical"]
["LIFE INCOME FUNDS ADMINISTRATOR","admin"]
["LIGHTWEIGHT MEN'S CREW","technical",null,"2005-12-15"]
["LIMS Screening Application Engineer II","admin"]
["Lincoln Lab","non-mit"]
["LINDGREN LIBRARIAN","admin",null,"2005-12-15"]
["Lindgren, Science & Nuclear Eng Librarian","admin"]
["Lindgren, Science & Nuclear Eng Librarian","admin"]
["LINGUISTICS ASSOCIATE PROFESSOR","faculty"]
["LINGUISTICS PROFESSOR","faculty"]
["LINGUISTICS, ASSOCIATE PROFESSOR","faculty"]
["LINGUISTICS, INSTITUTE PROFESSOR","faculty"]
["LINGUISTICS, INSTITUTE PROFESSOR EMERITUS","other academic"]
["LINGUISTICS, PROFESSOR","faculty"]
["LINGUISTICS, RESEARCH AFFILIATE","research"]
["LINGUISTICS, VISITING PROFESSOR","other academic"]
["LINGUISTICS, VISITING SCHOLAR","other academic"]
["LISCW","admin"]
["Lister Career Development Associate Professor","faculty"]
["LISTSERV SUBSCRIBER","non-mit"]
["LITIGATION MANAGEMENT & RISK MANAGEMENT COUNSEL","admin"]
["Litigation Mgmt & Risk Mgmt Counsel","admin"]
["LL - Assistant Group Leader","research"]
["LL - Assistant Staff","research",null,"2005-07-01"]
["LL - Associate Group Leader","admin"]
["LL - Associate Staff","admin",null,"2004-01-12"]
["LL - Group Leader","research",null,"2004-01-12"]
["LL - Senior Staff","admin"]
["LL - Specialist","research"]
["LL - Technical Staff","admin"]
["LL -Scholar","admin"]
["LL-Associate Staff","admin"]
["LOAN COUNSELOR","admin",null,"2004-01-12"]
["LOAN OFFICER","admin"]
["LOAN PROCESSOR LENDING REPRESENTATIVE","admin"]
["Loan Representative","admin"]
["Local Tech Expert / Lib Asst, Document Services","admin"]
["Local Tech Expert/Lib Asst, Document Services","admin"]
["LOCAL TECHNOLOGY EXPERT","admin"]
["Local Technology Expert, ALS/CAMS","admin",null,"2004-01-12"]
["Local Technology Expert, Barker Engineering","admin"]
["LOCAL TECHNOLOGY EXPERT, BARKER ENGINEERING","admin",null,"2004-01-12"]
["Local Technology Expert, BAS/SAS","admin",null,"2004-01-12"]
["LOCAL TECHNOLOGY EXPERT, DEWEY","admin"]
["LOCAL TECHNOLOGY EXPERT, SCIENCE","admin"]
["LOCKSMITH","technical",null,"2005-12-15"]
["Logistics Administrator, LL","admin"]
["Long Term Disability - COAR","admin"]
["Long Term Disability CADM","admin"]
["Long Term Disability CRDU","admin",null,"2004-01-12"]
["Long Term Disability CSEU","admin"]
["Long Term Disability CSPT","admin"]
["Long Term Disability CSRS","admin",null,"2004-05-01"]
["Long Term Disability L304","admin"]
["Long Term Disability L305","admin"]
["Long Term Disability L306","admin"]
["Long Term Disability LPTX","admin"]
["LOUIS E SELEY PROF OF APPLIED ECON","faculty",null,"2005-12-15"]
["Louis E Seley Professor of Applied Economics","faculty",null,"2004-01-12"]
["LSA Conference Faculty","faculty",null,"2005-12-15"]
["LSC","technical"]
["Luce Postdoctoral Fellow","other academic"]
["LUTHERAN CHAPLAIN","admin",null,"2005-10-01"]
["M C C CONSULTANT","admin"]
["M L K VISITING ASSISTANT PROFESSOR","faculty",null,"2005-06-01"]
["M L K VISITING SCHOLAR","other academic"]
["M L King Jr Visiting Associate Professor","faculty",null,"2004-01-12"]
["M L KING JR VISITING SCHOLAR","other academic"]
["M L KING, JR VISITING ASSOCIATE PROFESSOR","other academic"]
["M M KOERNER '49 CAR DEV ASSOCIATE PROFESSOR-ENTREP","faculty"]
["MAC ANALYST/PROGRAMMER","admin",null,"2005-10-01"]
["MACDUFFIE","admin"]
["MACHINE OPERATOR CUSTODIAN","technical"]
["MACHINIST A","technical"]
["MacVicar Faculty Fellow, Ford Prof of Engineering","faculty",null,"2005-03-15"]
["Mail Clerk","technical"]
["MAIL PROCESSOR A","technical"]
["MAIL PROCESSOR B","technical"]
["MAIL PROCESSOR C","technical","it"]
["Maint Planner/Scheduler","technical"]
["MAINTENANCE MECHANIC","technical"]
["MAINTENANCE MECHANIC, C U P","technical","it"]
["Maintenance Mechanic, CUP","technical"]
["Maintenance Planner - CUP","technical"]
["MAINTENANCE/SUPERVISOR COACH C P U","technical"]
["Maintenance/Supervisor Coach CPU","technical"]
["MAJOR GIFTS OFFICER","admin",null,"2005-10-01"]
["MAJOR GIFTS OFFICER II","technical",null,"2005-03-15"]
["MANAGER","technical"]
["MANAGER BLDG & GROUNDS SERVICES, FACILITIES DEPT","admin"]
["MANAGER DRAWING INFORMATION SYSTEMS","admin"]
["Manager Evening Operations","admin"]
["Manager Finishing Laboratory","admin"]
["MANAGER FOR ACADEMIC PROGRAMME","admin"]
["manager for academic programs","admin",null,"2004-04-01"]
["MANAGER FOR DISTANCE EDUCATION","admin"]
["Manager for Education, CMI","admin"]
["MANAGER FOR FINANCE, MIT HEALTH PLANS","admin"]
["Manager Knowledge Exchange, CMI","admin",null,"2004-01-12"]
["MANAGER OF ADMIN AND SEC HEAD CENTRAL ADMIN","admin"]
["MANAGER OF ADMINISTRATIVE SERVICES","admin"]
["MANAGER OF ADMINISTRATIVE SERVICES, C A O","admin",null,"2004-06-01"]
["MANAGER OF APPLICATION AND DESKTOP SERVICES","admin",null,"2004-05-01"]
["MANAGER OF BENEFITS SERVICES","admin"]
["MANAGER OF CAPITAL PROJECTS FINANCIAL REPORTING","admin"]
["Manager of Career and Talent Management","admin"]
["Manager of Career Planning @ M I T","admin",null,"2004-01-12"]
["MANAGER OF CAREERS PLANNING @ M I T","admin",null,"2005-10-01"]
["MANAGER OF COMMUNICATIONS","admin"]
["MANAGER OF COMPUTATIONAL FACILITIES","admin"]
["MANAGER OF CONFERENCE SERVICES","admin"]
["Manager of Conferences & Special Events","admin",null,"2004-01-12"]
["MANAGER OF CONFERENCES AND SPECIAL EVENTS","admin"]
["MANAGER OF CORPORATE RELATIONS","admin"]
["MANAGER OF DATA PROCESSING","admin",null,"2005-10-01"]
["MANAGER OF DATA PROCESSING, C A O","admin"]
["Manager of Data Processing, CAO","admin"]
["Manager of Data Processing, IS & T","admin"]
["MANAGER OF DATA SECURITY","admin"]
["MANAGER OF DEPARTMENTAL COMPUTING","admin"]
["MANAGER OF DISABILITIES SERVICES","admin",null,"2004-06-01"]
["Manager of Educational Initiatives","admin"]
["MANAGER OF ENGINEERING FACILITIES","admin","it"]
["MANAGER OF EVENING OPERATIONS, RLSLP","admin","it"]
["MANAGER OF EVENT PLANNING","admin"]
["Manager of Facilities and Operations","admin"]
["Manager of Facilities Team","admin"]
["MANAGER OF FEDERAL COST STUDIES","admin",null,"2005-12-15"]
["MANAGER OF FINANCE & ADMINISTRATION, L F M / S D M","admin"]
["MANAGER OF FINANCE & ADMINISTRATION, LFM/SDM","admin"]
["MANAGER OF FINANCE AND ADMINISTRATION","admin"]
["Manager of Graduate Student Career Development","admin"]
["Manager of Health and Welfare Benefits","admin"]
["MANAGER OF INFORMATION SERVICES","admin"]
["MANAGER OF INFORMATION SYSTEMS AND NETWORKING","admin"]
["MANAGER OF MACINTOSH TECHNICAL SERVICES","admin"]
["Manager of Mechanical, Elec & Plumbing Operations","admin"]
["MANAGER OF MEDICAL RECORDS & ASST FACILITIES MGR","admin"]
["MANAGER OF OPERATIONS","admin"]
["MANAGER OF PLANNING AND COUNSELING SERVICES","admin"]
["Manager of Research, CMI","admin",null,"2004-01-12"]
["MANAGER OF SOFTWARE/DATA SERVICES","admin"]
["Manager of Special Projects","admin",null,"2005-04-06"]
["MANAGER OF SYSTEMS/SENIOR PROGRAMMER, CECI","admin"]
["Manager of Workforce and Career Planning","admin"]
["Manager, 5ESS Operations","admin"]
["Manager, Accounting & Finance","admin"]
["MANAGER, ACCOUNTING DEPARTMENT, MIT PRESS","admin"]
["Manager, Accounting Dept, MIT Press","admin"]
["MANAGER, ADMINISTRATION & FINANCE","admin"]
["MANAGER, ADMINISTRATIVE SERVICES","admin"]
["MANAGER, ALUMNI","admin"]
["MANAGER, ALUMNI RECOGNITION PROGRAM","admin"]
["Manager, AMPS","admin"]
["MANAGER, ANIMAL RESOURCES","admin"]
["Manager, Applications and Desktop Services","admin"]
["Manager, Applications and Network Services","admin"]
["MANAGER, ATHLETIC FACILITIES","admin"]
["MANAGER, AUDIO VISUAL","admin"]
["Manager, Billing and Registration","admin"]
["Manager, Budget Analysis & Purchasing","admin"]
["MANAGER, CAMPUS ACTIVITIES COMPLEX","admin"]
["Manager, Cancer Genomics Infor","admin"]
["MANAGER, COMMENCEMENT/GRADUATE AUDIT","admin"]
["MANAGER, COMMITMENT TO CARE","admin",null,"2005-12-15"]
["MANAGER, COMPUTER FACILITIES","admin"]
["Manager, Computer Finishing","admin"]
["MANAGER, COMPUTER OPERATIONS","admin"]
["Manager, Computer Support/ Training","admin",null,"2005-12-15"]
["Manager, Computer Support/Training","admin",null,"2004-01-12"]
["Manager, Contract Administration","admin"]
["Manager, Contract and Grants","admin"]
["Manager, Contracts and Grants","admin"]
["Manager, Contracts and Grants","admin"]
["MANAGER, COPY TECHNOLOGY CENTERS","admin"]
["Manager, Core Sequencing","admin",null,"2005-06-01"]
["Manager, Custodial Services","admin"]
["MANAGER, CUSTOMER SUPPORT TELEPHONE SUPPORT SRVCS","admin"]
["MANAGER, DATA ENTRY SERVICES","admin"]
["Manager, Departmental IT Resources","admin"]
["Manager, Diversity Recruitment","admin",null,"2005-10-01"]
["Manager, Donor Relations","admin",null,"2004-01-12"]
["MANAGER, EDUCATIONAL DESIGN AND DEVELOPMENT","admin",null,"2006-07-01"]
["Manager, Educational Planning & Support","admin"]
["Manager, Evening Operations","admin"]
["Manager, Events and Information Center","admin",null,"2004-01-12"]
["Manager, Facilities Administration","admin"]
["Manager, Facilities Information Systems","faculty",null,"2005-12-15"]
["MANAGER, FACILITIES OPERATIONS","technical"]
["MANAGER, FACULTY DIVERSITY SEARCHES","admin"]
["MANAGER, FINANCE & ADMINISTRATION","admin"]
["MANAGER, FINANCE AND ADMINISTRATION","admin"]
["Manager, Financial Operations","admin"]
["Manager, Financial Operations RLSLP","admin"]
["MANAGER, FINANCIAL SERVICES","admin"]
["Manager, Genome Closure","admin"]
["Manager, Genotyping","admin"]
["Manager, Genotyping Operations","admin",null,"2005-03-15"]
["MANAGER, H S T AT H M S","admin","it"]
["MANAGER, HEALTH PLAN ENROLLMENTS AND BENEFITS","admin"]
["Manager, Health Plans","admin"]
["MANAGER, HR","admin",null,"2004-06-01"]
["MANAGER, HRIS","admin"]
["Manager, HR-Payroll Service Center","admin"]
["Manager, HST AT HMS","admin"]
["MANAGER, I T SERVICES","admin",null,"2004-01-12"]
["Manager, I/T Security Support","admin"]
["Manager, Information Security/Integrity","admin"]
["Manager, Intercollegiate Equipment Operations","admin"]
["Manager, Intercollegiate Equipment Ops","admin"]
["Manager, Internal Reporting","admin"]
["MANAGER, INVESTMENT ACCOUNTING","admin",null,"2004-01-12"]
["Manager, Investment Accounts","admin"]
["Manager, Investment Administration","admin",null,"2005-12-15"]
["Manager, IS","admin"]
["MANAGER, LABOR RELATIONS","admin"]
["MANAGER, LEARNING ENVIRONMENT SERVICES","admin"]
["Manager, Library Construction","admin"]
["MANAGER, LOAN COLLECTIONS","admin"]
["Manager, Loan Program Administration","admin"]
["MANAGER, M I T CARD OFFICE","admin"]
["MANAGER, MAIL SERVICES","technical"]
["Manager, Marketing & Market Research","admin"]
["Manager, MIT Card Services","admin"]
["Manager, MIT Network","admin",null,"2005-12-15"]
["Manager, MIT Press Bookstore","admin"]
["Manager, MITSG Center for Coastal Resources","admin"]
["MANAGER, MITSG CTR COASTAL RESOURCES","admin"]
["Manager, Muddy Charles Pub","admin"]
["MANAGER, NETWORK SUPPORT SERVICES","admin"]
["Manager, New Academic Initiatives","admin"]
["MANAGER, OFF CAMPUS HOUSING SERVICE","admin"]
["MANAGER, OFFICE OF GRADUATE HOUSING ASSIGNMENTS","admin"]
["MANAGER, ORDER FULFILLMENT & COMPUTER OPERATIONS","admin"]
["Manager, Planned Giving Services","admin"]
["MANAGER, PRESIDENT'S HOUSE","admin"]
["MANAGER, RENOVATION & CONSTRUCTION","admin"]
["MANAGER, REPAIR AND MAINTENANCE","admin",null,"2005-12-15"]
["Manager, Server Operations","admin"]
["Manager, Service Delivery","admin"]
["MANAGER, SLOAN INFORMATION SYSTEMS","admin"]
["Manager, Special Projects Group","admin"]
["Manager, Student Accounts","admin"]
["Manager, Student Services Center","admin"]
["Manager, Sustainability Engring & Utility Planning","admin"]
["Manager, SW release, distribution","admin"]
["MANAGER, THE DIGITAL PROJECTS LABORATORY","admin"]
["Manager, Training & Web Consulting","admin"]
["Manager, Training and Documentation","admin"]
["MANAGER, UNDERGRADUATE RESIDENTIAL SERVICES","admin"]
["Manager, Univ/Ind Knowledge Exchang","admin"]
["Manager, Whole Genome Assembly","admin"]
["Manager, Work/Life and Child Care Initiatives","admin"]
["Manager,Server & Enterprise Systems Oper","admin"]
["MANAGER/LOAN PROGRAM ADMINISTRATION","admin"]
["Managing Dir, Marketable Alternatives","admin"]
["Managing Dir,Operations & Administration","admin",null,"2005-12-15"]
["MANAGING DIRECTOR","admin",null,"2005-12-15"]
["Managing Director (Acting)","admin"]
["Managing Director of Institute Events","admin"]
["Managing Director, EHS Programs","admin"]
["MANAGING DIRECTOR, M I S T I PROGRAM","admin"]
["Managing Director, MIT Germany Program","admin"]
["Managing Director, MIT-China Program","admin"]
["MANAGING DIRECTOR, OPERATIONS AND ADMINISTRATION","admin"]
["MANAGING DIRECTOR, PRIVATE EQUITY","admin"]
["MANAGING DIRECTOR, REAL ESTATE","admin"]
["MANAGING EDITOR","admin"]
["MANAGING EDITOR, ARCHNET","admin"]
["MANAGING EDITOR, MIT FACULTY NEWSLETTER","admin"]
["Managing Editor, MIT Press","admin",null,"2005-12-15"]
["MANAGING EDITOR, TECHNOLOGY REVIEW","admin"]
["Managing the Atom Project","admin"]
["Manger, Help Desk","admin"]
["Mangng Director, Operatns & Administratn","admin"]
["MARC DATABASE MANAGER","admin"]
["MARINE ADVISORY LEADER","admin"]
["Marine Educator","admin"]
["MARINE OFFICER","admin"]
["MARKETING ASSISTANT","admin"]
["MARKETING ASSISTANT - A S P","admin"]
["MARKETING ASSISTANT - ASP","admin"]
["Marketing Assistant, ASP","admin"]
["Marketing Associate","admin"]
["Marketing Communication Officer","admin"]
["Marketing Communications Coordinator","admin"]
["Marketing Coordinator, Communications","admin"]
["MARKETING COORDINATOR, TECHNOLOGY REVIEW","admin",null,"2004-01-12"]
["MARKETING DEVELOPMENT MANAGER","admin"]
["MARKETING DIRECTOR","admin"]
["Marketing Manager, MIT Press","admin","it"]
["Marketing Manager, Sloan","admin"]
["MARKETING RESEARCH MANAGER TECHNOLOGY REVIEW","admin",null,"2005-12-15"]
["Marketing Specialist","admin"]
["MARTIN LUTHER KING FELLOW","other academic"]
["MARTIN LUTHER KING JR VISITING PROFESSOR","other academic"]
["Martin Luther King Jr. Visiting Scholar","other academic"]
["Martin Luther King Visiting Professor","other academic"]
["Martin Luther King, Jr Visiting Assist Professor","other academic"]
["MASTER'S PROGRAM ADMISSIONS ADVISOR","admin"]
["MATERIALS SCI LIBRARIAN & INSTRUCTION COORDINATOR","admin",null,"2004-01-12"]
["MATERIALS SCIENCE AND ENGINEERING, DEPARTMENT OF","faculty"]
["MATERIALS SCIENCE LIBRARIAN","admin"]
["Matlab Programmer","admin",null,"2005-07-01"]
["Matoula S Salapatas Prof of Mat Sci & Engineering","faculty"]
["MATOULAS S SALAPATAS PROF OF MAT SCI & ENGINEERING","faculty",null,"2004-01-12"]
["MATSUSHITA PROF OF ELEC ENG","faculty"]
["Matsushita Professor of Electrical Engineering","faculty"]
["Maurice F Strong Career Dev Assistant Professor","faculty"]
["Maurice F Strong Fund Career Dev, Assoc Professor","faculty"]
["MAURICE F STRONG FUND CAREER DEV, ASST PROFESSOR","faculty"]
["MC AFEE PROF OF ENGR, CIVIL ENV ENGR, BIOLOGY","faculty"]
["MC AFEE PROFESSOR OF ENGR, CIVIL ENV ENGR, BIOLOGY","faculty"]
["McAfee Professor of Electrical Engineering","faculty",null,"2004-01-12"]
["MCC CONSULTANT","admin",null,"2005-07-01"]
["MCMILLAN-STEWART PROF WOMEN & DEV MIDDLE EAST","faculty"]
["MECHANIC ( H & V )","technical"]
["Mechanic (H&V)","technical"]
["Mechanic (H&V) B","technical"]
["Mechanic (H&V) B","technical"]
["Mechanic (H&V), Facilities","technical"]
["Mechanic (H&V), Non-Facilities","technical"]
["MECHANIC A","technical"]
["MECHANIC A (MAINTENANCE)","technical"]
["MECHANIC B (MAINTENANCE)","technical"]
["Mechanical Design Engineer","technical"]
["MECHANICAL ENGINEER","technical",null,"2005-12-15"]
["Mechanical Engineer/Reactor Op. Trainee","technical"]
["MECHANICAL ENGINEERING LIBRARIAN","admin",null,"2004-01-12"]
["Media Assistant","admin"]
["MEDIA ASST","admin"]
["MEDIA LAB EXECUTIVE DIRECTOR & SR RESEARCH SCIENT","research"]
["Media Production & Design Assistant","admin"]
["MEDIA PRODUCTION & DESIGN ASST","admin",null,"2005-10-01"]
["Media Relations Specialist II","admin"]
["Media Specialist","admin"]
["Mediation Coordinator/Trainer","admin"]
["MEDICAL ASSISTANT","admin"]
["MEDICAL ASSISTANT HOUSEKEEPER","admin"]
["Medical Assistant/Photo Technician","technical",null,"2005-03-15"]
["MEDICAL ASST/PHOTO TECHNICIAN","admin"]
["Medical Consultant","admin"]
["Medical Director & Head, MIT Medical","admin"]
["MEDICAL DIRECTOR, M I T MEDICAL","admin",null,"2004-01-12"]
["MEDICAL DIRECTOR, MIT MEDICAL L","admin"]
["MEDICAL DOCTOR","technical"]
["Medical Doctor - Family Medicine","technical"]
["Medical Doctor - Internist","technical"]
["Medical Doctor - Orthopedics","admin",null,"2004-01-12"]
["MEDICAL DOCTOR - PEDIATRICIAN","technical"]
["MEDICAL DOCTOR - SPECIALIST","technical"]
["MEDICAL DOCTOR - SURGEON - OB/ GYN","technical"]
["Medical Doctor - Surgeon - Ob/Gyn","technical"]
["Medical Doctor - Surgeon - Ophthalmology","technical"]
["MEDICAL HOUSEKEEPER","technical"]
["Medical Records Assistant I","technical"]
["Medical Records Assistant II","technical"]
["MEDICAL SERVICE COORDINATOR","technical"]
["MEDICAL SYSTEMS MANAGER","admin"]
["MEDICAL TECHNICAL ASSISTANT","technical"]
["MEDICAL TECHNOLOGIST","technical"]
["MEDICAL, PHYSICIAN AND CHAIR, C A C","technical",null,"2005-10-01"]
["Medical, Physician and Chair, CAC","technical"]
["MEDICAL, SPOUSES & PARTNERS AT MIT SECRETARY","admin"]
["Mellon Professor Emeritus","other academic"]
["Member Relation Representative","technical"]
["Member Relations Rep/CU","technical",null,"2004-01-12"]
["Member Relations Representative","technical"]
["Member Service Representative","technical"]
["MENICON PROF OF NEUROSCIENCE","faculty"]
["MENICON PROFESSOR OF NEUROSCIENCE","faculty"]
["Merton C Flemings Career Dev Assistant Professor","faculty",null,"2004-01-12"]
["METADATA & REPORTING ANALYST","admin"]
["Metadata Specialist","admin"]
["METALWORKER","technical"]
["METCALFE PROF OF WRITING, DIRECTOR OF S T S","faculty",null,"2004-01-12"]
["Metcalfe Prof of Writing, Director of STS","faculty",null,"2004-01-12"]
["METCALFE PROF OF WRITING, PROG IN WRITING HUM STUD","faculty",null,"2004-01-12"]
["METERING CONSTRUCTION COORDINATOR","technical"]
["Mgmt Development Programs Designer","admin"]
["MGR DIR FOR ENV PRGMS & RISK MGMT / SENIOR COUNSEL","admin"]
["Mgr Dir for Env Prgms & Risk Mgmt/Senior Counsel","admin",null,"2004-01-12"]
["MGR OF FINANCE & ADMINISTRATION, L D S/ S D M","admin"]
["MGR OF MECHANICAL, ELEC & PLUMBING OPERATIONS","admin",null,"2004-01-12"]
["MGR OF OPERATIONS, ADMIN & PLANNING, DEPT OF FACIL","admin"]
["MGR, CAPITAL CONST COMM","admin"]
["Mgr, Capital Projects Financial Reportg","admin"]
["MGR, FINANCE & ADMINISTRATION","admin"]
["Mgr, Strategic Financial Planng & Modelg","admin"]
["Mgr. Training and Documentation","admin"]
["MICHAEL M KOERNER '49 CAR DEV ASSOC PROF OF ENTREP","faculty"]
["Michael M. Koerner (1949) Assoc Prof of Entrepr","faculty"]
["Micro / Mini Computer Specialist","admin",null,"2005-12-15"]
["Microcomputer Network Administrator","admin"]
["Microphotonics Consortium Program Manager","admin"]
["MICROSOFT SYSTEMS ADMINISTRATOR","admin"]
["MINOR O R, REGISTERED NURSE","technical"]
["Minor Operating Room, Registered Nurse","admin"]
["mit","admin"]
["mit affiliate","admin",null,"2004-01-12"]
["MIT AFFILIATE - INTERN","admin"]
["MIT Affliate","admin"]
["MIT Archive Intern","admin"]
["MIT Catering","admin"]
["MIT Chaplain","admin"]
["MIT Corporation Member","admin"]
["MIT Faculty Chair, Ford Professor","faculty"]
["MIT FRANCE, PROGRAM COORDINATOR","admin"]
["MIT Health Plans Enrollment Administrator","admin"]
["MIT Health Plans Enrollment Administratr","admin"]
["MIT Stopit and IT Policy Coordinator","admin"]
["MITSUBISHI BANK PROF IN ECON & FINANCE","faculty"]
["Mitsubishi Bank Professor in Economics & Finance","faculty",null,"2004-01-12"]
["MITSUI CAREER DEVELOPMENT CHAIR ASST PROFESSOR","faculty"]
["MITUBISHI CAREER DEVELOPMENT ASST PROF OF MGMT","faculty"]
["Mizuho Financial Group Professor","faculty"]
["MLK Visiting Assistant Professor","other academic"]
["MLK Visiting Associate Professor","other academic"]
["MLK Visiting Professor","other academic"]
["MLK VISITING SCHOLAR","other academic"]
["MLOG Admissions & Alumni Coordinator","admin",null,"2004-01-12"]
["MLOG Admissions and Alumni Coordinator","admin"]
["MLOG Admissions/Alumni Coordinator","admin"]
["Mngr, MIT Card Office and Access Control Sys Admin","admin",null,"are emerituses faculty or other academic? ?"]
["MOLECULAR BIOLOGIST","technical",null,"2004-01-12"]
["MONO ACQUISITIONS & GIFTS LIBRARIAN","admin",null,"2004-01-12"]
["Monograph Acquisitions Receipt Assistant","admin"]
["MONOGRAPH CATALOGING LIBRARIAN","admin",null,"2004-01-12"]
["Morris A Adelman Professor of Management, Emeritus","other academic"]
["Morris A. Adelman Professor of Management","faculty",null,"2005-12-15"]
["MORRIS COHEN PROF OF MAT SCI","faculty"]
["MORRIS COHEN PROFESSOR OF MATERIAL SCIENCE","faculty"]
["Morss Professor of Applied Mathematics","faculty"]
["Mortgage Loan Officer","technical"]
["MOVER","technical"]
["MUDDY CHARLES PUB MANAGER","admin"]
["MULTIMEDIA PRODUCER","admin"]
["MULTIMEDIA PRODUCER, CECI","admin"]
["Multimedia Producer/Editor","admin"]
["Multimedia Production Specialist","admin"]
["Multimedia Services Coordinator","admin"]
["Multimedia Specialist I","admin"]
["Multimedia Specialist II","admin",null,"2004-01-12"]
["MUSEUM OUTREACH/EDUCATION COORDINATOR","admin",null,"2004-01-12"]
["MWALKER3","admin"]
["N E C PROFESSOR","faculty"]
["N42 Site Coordinator","admin"]
["NAN YANG TECH UNIV PROF OF MANAGEMENT","faculty"]
["NAN YANG TECH UNIVERSITY PROFESSOR OF MANAGEMENT","faculty",null,"2005-12-15"]
["Nanyang Technological University Assoc Professor","faculty"]
["National Account Director","admin"]
["National Advertising Sales Manager","technical"]
["Naval ROTC","technical"]
["NBX Career Development Associate Professor","faculty"]
["NCAA Intern","admin"]
["NEC Professor","faculty",null,"2005-03-15"]
["NEC Professor of Software Science & Engineering","faculty"]
["Net Admin","admin"]
["NETWORK & INFORMATION SYSTEMS MANAGER","admin"]
["NETWORK ADMINISTRATOR","admin"]
["NETWORK ADMINISTRATOR / FORMS MANAGER","admin"]
["NETWORK ADMINISTRATOR, E P O","admin"]
["network administrator, EPO","admin"]
["Network Administrator/Forms Manager","admin"]
["NETWORK ANALYST PROGRAMMER","admin"]
["NETWORK CONSULTANT","admin",null,"2005-12-15"]
["NETWORK COORDINATOR","admin"]
["NETWORK ENGINEER","admin"]
["NETWORK ENGINEER I I I","admin"]
["Network Engineer III","admin"]
["NETWORK INSTALL & REPAIR CONSULTANT","admin",null,"2005-04-06"]
["Network Install and Repair Consultant","admin"]
["NETWORK MANAGER","admin"]
["NETWORK PROGRAMMER ANALYST","admin",null,"2005-12-15"]
["NETWORK SECUIRTY ANALYST","admin"]
["NETWORK SECURITY ANALYST","admin"]
["NETWORK STAFF ASSISTANT","admin"]
["NETWORKS MANAGER","admin"]
["NEUROLOGIST","technical"]
["New Media Broker/Designer","admin"]
["NEW MEDIA DESIGNER/BROKER","admin"]
["New York Advertising Director","admin"]
["New York Advertising Manager,Tech Review","admin",null,"2004-01-12"]
["New York Sales Manager","admin"]
["NEW-MEDIA BROKER/DESIGNER, P S B","admin"]
["New-Media Designer/Advisor","admin"]
["NEWS COORDINATOR","admin"]
["News Manager","admin"]
["News Manager, News Office","admin"]
["NIGHT CLEANER","technical"]
["NIPPON TELEGRAPH & TELE PROF OF MGT, DEPUTY DEAN","faculty",null,"2004-01-12"]
["NOMURA PROFESSOR OF FINANCE","faculty"]
["Non Institute Research Visitor","student"]
["none","unknown",null,"2004-01-12"]
["NON-INSTITUE EXCHANGE","student",null,"2005-12-15"]
["NON-INSTITUTE EXCHANGE","student"]
["NON-INSTITUTE EXCHANGE - JUNIOR","student",null,"2005-03-15"]
["NON-INSTITUTE EXCHANGE JUNIOR","student"]
["NON-INSTITUTE EXCHANGE RESEARCHER","research"]
["NON-INSTITUTE RESEARCH VISITOR","research"]
["NON-INSTITUTE VISITOR","student"]
["Non-Institute Wellesley","student"]
["non-mit","non-mit"]
["Non-MIT","non-mit",null,"2004-01-12"]
["Non-MIT Student Worker","non-mit"]
["Non-MIT Student Worker","non-mit"]
["Non-MIT Student Wrker","student",null,"2004-01-12"]
["Non-MIT Student Wrker -Benefits Eligible","admin"]
["NORBERT WIENER PROF OF MATHEMATICS (ON LEAVE FALL)","faculty",null,"2004-01-12"]
["Norbert Wiener Professor of Mathematics","faculty"]
["Norman Levinson Professor of Applied Mathematics","faculty",null,"2004-01-12"]
["NORMAN LEVINSON PROFESSOR OF MATHEMATICS","faculty"]
["North American Business Manager","admin",null,"2004-01-12"]
["Northeastern Coop","admin"]
["Northwest Advertising Manager","admin",null,"2004-01-12"]
["Northwestern Advertising Manager","admin"]
["Not Affiliated","non-mit"]
["Not available","non-mit"]
["Not available","unknown",null,"2005-12-15"]
["Novartis Prof of Chemistry and Prof of Biology","faculty"]
["Novartis Professor of Chemistry and Bioengineering","faculty",null,"2005-12-15"]
["nuclear operator trainee","service"]
["NURSE","technical"]
["Nurse - Ambulatory","technical"]
["Nurse Coordinator","technical"]
["Nurse Coordinator - Ob/Gyn","technical"]
["NURSE COORDINATOR - URGENT CARE","technical"]
["Nurse Coordinator, Obstetrics/Gynecology","technical",null,"2005-03-15"]
["Nurse Coordinator, Urgent Care","technical"]
["NURSE COORD-OBS/GYN & COORD - INFECTION CONTROL","technical"]
["Nurse- Inpatient","technical",null,"2005-12-15"]
["NURSE MANAGER","technical",null,"2005-12-15"]
["NURSE MANAGER, INPATIENT SERVICE","technical",null,"2004-01-12"]
["NURSE PRACTITIONER","technical",null,"2004-01-12"]
["NURSE PRACTITIONER COORDINATOR","technical"]
["NURSE PRACTITIONER, ORTHOPE","technical"]
["Nurse Practitioner, Orthopedics","technical"]
["NURSE-INPATIENT UNIT","technical",null,"2005-12-15"]
["O K I PROGRAM ADMINISTRATOR","admin"]
["OB/GYN NURSE PRACTITIONER","technical",null,"2004-01-12"]
["OBSTETRICIAN - GYNECOLOGIST","technical"]
["Obstetrician-Gynecologist","technical",null,"2005-12-15"]
["OCCUPATIONAL HEALTH/INFECTION CONTROL N P","technical"]
["OD Consultant","admin"]
["OFFICE / PERSONNEL MANAGER","admin",null,"2004-01-12"]
["OFFICE ADMINISTRATOR","admin"]
["Office Administrator, COFHE","admin"]
["OFFICE ASSISTANT","admin"]
["OFFICE ASSISTANT I","admin"]
["OFFICE ASSISTANT II","admin"]
["Office Assistant II, EHS","admin"]
["Office Assistant II, PSB","admin"]
["Office Assistant II/Receptionist","admin"]
["OFFICE ASSISTANT, OPERATIONS & SUPPORT SERVICES","admin"]
["Office Assistant, Ops and Information Systems","admin"]
["OFFICE ASSISTANT, SW DISTRIBUTION","admin"]
["OFFICE MANAGER","admin"]
["OFFICE MANAGER & PATENT ADMINISTRATOR","admin"]
["OFFICE MANAGER, I S VICE PRESIDENT","admin"]
["Office Manager, IS Vice President","admin"]
["Office of Career Services","admin",null,"2004-01-12"]
["Office of Vice President and Dean of Research","admin",null,"2005-12-15"]
["OFFICER, E H S","admin"]
["Officer, EHS","admin"]
["OKI PROGRAM ADMINISTRATOR","admin"]
["OMBUDS PERSON","admin",null,"2005-12-15"]
["OMBUDSPERSON","admin"]
["ON LEAVE NTV CAREER DEVELOPMENT ASST PROFESSOR","other academic"]
["Online Advertising Traffic Manager","admin"]
["Online Managing Editor","admin"]
["Operations & Engineering Coordinator","admin"]
["OPERATIONS & FINANCIAL ADMIN","admin"]
["OPERATIONS & FINANCIAL ADMINISTRATOR, NEWS OFFICE","admin",null,"2004-01-12"]
["Operations & Partner Integration","admin"]
["OPERATIONS ADMINISTRATOR","admin",null,"2005-12-15"]
["OPERATIONS ADMINISTRATOR / SAFETY COORDINATOR","admin"]
["Operations Administrator, Biology","admin",null,"2005-03-15"]
["Operations Administrator, Chemistry","admin"]
["Operations Administrator/Safety Coordinator","admin"]
["OPERATIONS AND FACILITIES ADMINISTRATOR","admin"]
["OPERATIONS AND FINANCIAL ADMINISTRATOR","admin",null,"2004-01-12"]
["Operations and Financial Assistant II","admin"]
["Operations and Financial Officer","admin"]
["Operations Chem Hygiene/Safety Officer EHS Coord","admin"]
["OPERATIONS COORDINATOR","admin"]
["OPERATIONS COORDINATOR FOR FSILGS","admin"]
["Operations Manager","admin",null,"2005-07-01"]
["Operations Manager, Campus Dining","admin"]
["Operations Manager, DCIF","admin"]
["Operations Manager, Grounds Services","admin"]
["Operations Manager, MIT Parking","admin"]
["OPERATIONS MANAGER, MIT PARKING AND TRANSPORTATION","admin"]
["Operations Manager, Staffing Services","admin"]
["OPERATIONS MANAGER/SENIOR TECHNICAL STAFF","technical",null,"2004-01-12"]
["OPERATIONS MANAGER/SR TECH STAFF","technical"]
["Operations Mgr, MIT Parking & Transport","admin"]
["Operations Specialist","admin"]
["OPERATIONS SUPERVISOR","admin"]
["OPERATIONS SUPERVISOR, CAMPUS ACTIVITIES COMPLEX","admin"]
["Operations Supv, Campus Activities Compl","admin",null,"2005-12-15"]
["Operations/Facilities Manager for Chemistry & EAPS","admin"]
["OPERATOR","admin"]
["OPHTHALMOLOGIST","technical"]
["OPM Specialist","admin",null,"2005-12-15"]
["OPM System Programmer","admin"]
["OPTICIAN","technical"]
["OPTOMETRIST","technical"]
["ORACLE DATABASE ANALYST","admin"]
["ORDER PROCESSOR","technical"]
["ORGANIZATION DEVELOPMENT","admin"]
["ORGANIZATION DEVELOPMENT CONSULTANT","admin",null,"2005-10-01"]
["ORTHOPEDIC SURGEON","technical"]
["OTHER","unknown",null,"2004-01-12"]
["other academic","other academic",null,"2004-01-12"]
["OTHER ACADEMIC STAFF","other academic"]
["OTOLARYNGOLOGIST","technical"]
["Outreach Assistant","admin"]
["Outside consultant","non-mit"]
["outside contractor","non-mit"]
["PAINTER","technical"]
["Panasonic Professor of Electrical Engineering","faculty"]
["Panasonic Professor of Robotics","faculty",null,"2004-01-12"]
["PAOC Program Coordinator","admin"]
["PAPPALARDO FELLOW","other academic"]
["PAPPALARDO POSTDOCTORAL FELLOW","other academic"]
["Pappalardo Prof Emeritus of Mechanical Engineering","faculty"]
["PAPPALARDO PROFESSOR OF","faculty"]
["PAPPALARDO PROFESSOR OF MECHANICAL ENGINEERING","faculty"]
["PARALEGAL","admin"]
["parent","community"]
["Parent","non-mit"]
["Parent of undergraduate","non-mit"]
["PARENTING PROGRAMS ADMINISTRATOR","admin"]
["PARTNER - SDM / LFM","non-mit",null,"2005-12-15"]
["PARTNER RELATIONS & ADMINISTRATION, SDM / LFM","admin"]
["PARTNER RELATIONS & ADMINISTRATION, SDM/LFM","admin"]
["Part-time Flexible/LL","admin"]
["Patent Compliance Administrator","admin"]
["PATENT COMPLINACE ADMINISTRATOR","admin"]
["Patent Cost Manager","admin"]
["Pathology Leader","admin"]
["PATIENT ACCOUNTS ASSISTANT","admin"]
["PATIENT BILLING / REIMBURSEMENT COORDINATOR","admin"]
["Patient Billing/Reimbursement Coordinator","admin"]
["Patient Services Representative","admin"]
["PATRICK J MCGOVERN PROF - INFO SYS; DIR FOR C C S","faculty"]
["Patrick J Mcgovern Prof, Info Sys; Dir for CCI","faculty"]
["Patrick J Mcgovern Prof, Info Sys; Dir for CCS","faculty"]
["PATROL OFFICER","technical"]
["PAUL E NEWTON CAREER DEV ASST PROF IN NEUROSCIENCE","faculty"]
["Payroll Assisant","admin"]
["Payroll Assisant I","admin"]
["Payroll Assistant","admin"]
["PC DATA ENTRY COORDINATOR","admin"]
["PC/UNIX SUPPORT ENGINEER","admin"]
["PE Program Administrator","admin"]
["PEDIATRIC NURSE PRACTITIONER/COORDINATOR","technical"]
["PEDIATRICIAN","technical"]
["PENTTI KOURI ASSOCIATE PROFESSOR","faculty"]
["Per Diem - Medical","admin",null,"2005-10-01"]
["Per Diem - Medical Assistant","admin"]
["Per Diem - Transcriptionist","admin"]
["Per Diem-Health Ed Program Assistant","admin"]
["PERFORMANCE IMPROVEMENT COORDINATOR","admin"]
["Performance Improvement/Risk Mgmt Coord","admin",null,"2005-12-15"]
["Permissions Assistant","admin",null,"2005-04-06"]
["PERMISSIONS COORDINATOR","admin"]
["PERSONNEL ADMINISTRATOR","admin",null,"2004-01-12"]
["PERSONNEL ADMINISTRATOR II","admin"]
["PERSONNEL ADMINISTRATOR, CHEMISTRY","admin"]
["PERSONNEL AND OPERATIONS ADMINISTRATOR","admin",null,"2005-12-15"]
["PERSONNEL ASSISTANT","admin","it"]
["PERSONNEL CONSULTANT","admin","it"]
["PERSONNEL COORDINATOR","admin","it","2005-08-01"]
["PERSONNEL MANAGER","admin","it","2005-08-01"]
["Personnel Staff Assistant","admin","it","2005-08-01"]
["PETER DE FLOREZ PROFESSOR OF PSYCHOLOGY","faculty","it","2004-01-12"]
["Pfizer-Laubach Career Dev Asst Prof of Chemistry","faculty","it"]
["PH. D - Visiting Scientist","other academic","it"]
["PHARMACIST","technical"]
["Pharmacy Assistant","technical",null,"2005-09-01"]
["PHARMACY COORDINATOR","technical"]
["PHARMACY TECHNICIAN","technical"]
["PHD COORDINATOR","admin"]
["PhD student","student"]
["Philanthropic Advisor","admin"]
["PHILOSOPHY PROFESSOR","faculty"]
["PHILOSOPHY, ASSISTANT PROFESSOR","faculty"]
["PHILOSOPHY, ASSOCIATE PROFESSOR","faculty"]
["PHILOSOPHY, PROFESSOR","faculty"]
["PHILOSOPHY, PROFESSOR EMERITUS","other academic"]
["PHILOSOPHY, VISITING SCHOLAR","other academic"]
["PHLEBOTOMIST","technical"]
["PHLEBOTOMIST II","technical"]
["Photographer A","admin"]
["PHSYICS LIBRARIAN","admin"]
["PHYSICIAN","technical"]
["PHYSICIAN - OB/GYN","technical",null,"2004-01-12"]
["PHYSICIAN & COUHES CHAIRMAN","technical",null,"2004-01-12"]
["PHYSICIAN ASSISTANT","technical",null,"2004-01-12"]
["Physician at Harvard and HST","admin","it","2004-01-12"]
["Physician, Ob/Gyn","admin"]
["Physics Libarian","admin"]
["Physics Librarian","admin"]
["Physics Librarian & Reference Coordinator, Science","admin"]
["PHYSICS READING ROOM ASSISTANT","admin",null,"2005-12-15"]
["PHYSICS, PROFESSOR EMERITUS","other academic",null,"2005-12-15"]
["Picower Professor of Neuroscience","faculty","it"]
["Planning Director, MIT 150th","admin",null,"2004-01-12"]
["PLANT ENGINEER / ASST SAFETY OFFICER","technical"]
["PLANT ENGINEER, ENVIRONMENTAL AFFAIRS","technical",null,"2004-01-12"]
["Plant Engineer/Assistant Safety Officer","admin"]
["Please do not remove suppression code - byg 2004","non-mit","it"]
["PLUMBER","technical","it"]
["POLISHER CUSTODIAN","technical"]
["POLITICAL SCIENCE, PROF / DIR SECURITY STUDIES PRG","faculty"]
["Political Science, Prof/Dir Security Studies Prg","faculty","it","2004-01-12"]
["Political Science/Philosophy, Professor","faculty"]
["Post Doc","other academic"]
["POST DOCTORAL","other academic"]
["POST DOCTORAL ASSOCIATE","other academic"]
["postdoc","other academic"]
["Post-Doc Fellow","other academic"]
["Postdoctoral Assoc, Jt Program","other academic"]
["POSTDOCTORAL ASSOCIATE","other academic"]
["Postdoctoral Associate and Postdoctoral Fellow","other academic"]
["POSTDOCTORAL ASSOCIATE, L F E","other academic"]
["POSTDOCTORAL ASSOCIATE, L F G","other academic"]
["POSTDOCTORAL FELLOW","other academic"]
["POSTDOCTORAL FELLOW AND LECTURER","other academic"]
["POSTDOCTORAL LECTURER","other academic"]
["POSTDOCTORAL RESEARCH ASSOCIATE","other academic"]
["POSTDOCTORAL RESEARCH FELLOW","other academic"]
["Postdoctoral Research Scholar","other academic"]
["POSTDOCTORAL TRAINEE","other academic"]
["postidoctoral fellow","other academic"]
["POST-PRODUCTION PRODUCER","admin",null,"2005-12-15"]
["POST-PROUCTION PRODUCER & DIGITAL VIDEO EDITOR","admin"]
["POWER PLANT MAINTENANCE MECHANIC","technical"]
["pre student","student"]
["PRE-FRESHMAN","student"]
["PRE-GRADUATE","student",null,"2005-12-15"]
["Prep Cook, EH","technical"]
["PRE-PROFESSIONAL ADVISING COORDINATOR","admin"]
["PREPROFESSIONAL ADVISING PROGRAM COORDINATOR","admin"]
["Preprofessional Advising Student Asst.","admin"]
["PRES EMER,FORMER CHRMN OF CORP, SPEC FAC PROF EMER","other academic"]
["PRESERVATION SERVICES LIBRARIAN","admin"]
["PRESIDENT","admin"]
["President, MIT Investment Mgmt Company","admin"]
["President/Chief Executive Officer","admin"]
["PRIN RES SCI/MGR, SLOAN AUTO LAB/LECTURER MECH ENG","research"]
["PRIN RES SCI;MGR, SLOAN AUTO LAB;LECTURER MECH ENG","research"]
["Prin Research Engineer / Assistant Lab Director","research"]
["PRIN RESEARCH SCIENTIST","research"]
["PRIN RESEARCH SCIENTIST, EXP","research"]
["Prin Strategist, Digital Tech & Assoc Dir, MVPDT","admin",null,"2005-12-15"]
["PRINCIPAL EDUCATIONAL ARCHITECT/DEVELOPER","research"]
["PRINCIPAL GIFTS OFFICER","admin"]
["PRINCIPAL INDUSTRIAL LIAISON OFFICER","admin",null,"2005-10-01"]
["Principal Laboratory Researcher, LL","research"]
["PRINCIPAL RESEARCH ASSOCIATE","research"]
["PRINCIPAL RESEARCH ENGINEER","research"]
["PRINCIPAL RESEARCH ENGINEER & GROUP LEADER","research"]
["Principal Research Engineer / Group Leader","research"]
["Principal Research Sci, Theoretical & Group Leader","research",null,"2005-12-15"]
["PRINCIPAL RESEARCH SCI, THEORETRAL & GROUP LEADER","research"]
["PRINCIPAL RESEARCH SCIENTIST","research"]
["PRINCIPAL RESEARCH SCIENTIST & GROUP LEADER","research"]
["Principal Research Scientist & Lecturer","research",null,"2004-01-12"]
["PRINCIPAL RESEARCH SCIENTIST & LECTURER, MECH ENG","research","it"]
["PRINCIPAL RESEARCH SCIENTIST / ASSOCIATE DIRECTOR","admin"]
["PRINCIPAL RESEARCH SCIENTIST / GROUP LEADER","research"]
["PRINCIPAL RESEARCH SCIENTIST LECTURER IN POLIT SCI","research",null,"2004-01-12"]
["PRINCIPAL RESEARCH SCIENTIST, C E C I","research"]
["Principal Research Scientist, CECI","research"]
["Principal Research Scientist, Exp","research"]
["Principal Research Scientist, Experimental","research"]
["PRINCIPAL RESEARCH SCIENTIST, LECTURER","research"]
["Principal Research Scientist/Associate Director","research",null,"2005-12-15"]
["PRINCIPAL RESEARCH SCIENTIST/LECTURER","research"]
["PRINCIPAL RESEARCH SCIENTIST; ASSOCIATE DIRECTOR","research"]
["PRINCIPAL RSCH SCIENTIST & LECTURER","research",null,"2004-01-12"]
["PRINCIPAL SERIALS CATALOGING LIBRARIAN","admin"]
["PRINCIPLE RESEARCH ENGINEER","research"]
["Principle Research Scientist","research"]
["Principle Software Engineer","admin",null,"2005-10-01"]
["PRO/DIR, CTR FOR ADVANCED EDU SERV","admin",null,"2004-01-12"]
["Process Development Associate","admin",null,"2004-01-12"]
["Process Development Scientist","admin"]
["Process Development Technician","technical"]
["Process Development Technician II","technical"]
["Process Equipment Technician","technical",null,"2005-03-15"]
["Process Equipment Technician","technical",null,"2004-01-12"]
["Process Supervisor, Computer Finishing","technical"]
["Process Technical Assistant","technical"]
["Process Technician Assistant","technical"]
["Process Technician II","technical"]
["PROCESSING & RECORDS MANAGEMENT ARCHIVIST","admin",null,"2005-12-15"]
["PROCESSING & RECORDS MGMT ARCHIVIST","admin"]
["PROCESSING SUPERVISOR","admin"]
["Processing Supervisor, Dewey & Humanities","admin"]
["Processing Supervisor, Engineering & Science","admin"]
["Processing Supervisor, Science Library","admin"]
["PROCUREMENT / ADMINISTRATIVE ASSISTANT","admin",null,"2004-01-12"]
["PROCUREMENT / ASSISTANT BUYER","admin",null,"2004-01-12"]
["PROCUREMENT / ASST TO THE DIR,PROCUREMENT METHODS","admin"]
["PROCUREMENT / BUYER","admin",null,"2005-12-15"]
["PROCUREMENT / CONTRACT MANAGER","admin"]
["PROCUREMENT / DIRECTOR OF PROCUREMENT","admin"]
["PROCUREMENT / PURCHASING AGENT","admin"]
["PROCUREMENT / PURCHASING AGENT / MGR OF TEMP HELP","admin"]
["PROCUREMENT / PURCHASING AGENT / MGR OFFICE DEPOT","admin"]
["PROCUREMENT / SENIOR OFFICE ASSISTANT","admin"]
["PROCUREMENT / SENIOR PURCHASING AGENT","admin"]
["PROCUREMENT / SR PURCHASING AGENT","admin"]
["Procurement Advisor, PSB","admin"]
["Procurement Assistant, Publishing Services Bureau","admin"]
["Procurement Broker and Publishing Advisor, PSB","admin"]
["PROCUREMENT BROKER, P S B","admin",null,"2004-01-12"]
["PROCUREMENT BROKER, PSB","admin"]
["PROCUREMENT/ADMINISTRATIVE ASSISTANT","admin"]
["Procurement/Assistant Buyer","admin"]
["Procurement/Buyer","admin"]
["PROCUREMENT/CONTRACT ADMINISTRATOR","admin"]
["PROCUREMENT/PURCHASING AGENT","admin"]
["Procurement/Purchasing Agent/Mgr of Temp Help","admin"]
["Procurement/Purchasing Agent/Mgr Office Depot","admin"]
["Procurement/Senior Office Assistant","admin"]
["Procurement/Senior Purchasing Agent","admin",null,"2005-10-01"]
["PROCURMENT/BUYER","admin",null,"2004-01-12"]
["Prod. Supervisor, Computer Finishing","technical"]
["Product Manager","admin"]
["PRODUCTION AND GRAPHICS COORDINATOR","admin"]
["Production Assistant","technical"]
["PRODUCTION BOOKEEPER","admin"]
["PRODUCTION COORDINATOR","admin"]
["Production Data Flow Analyst","admin"]
["Production Director, MIT Press","admin"]
["PRODUCTION MANAGER","admin"]
["Production Manager, MIT Press","admin"]
["PRODUCTION MANAGER, TECHNOLOGY REVIEW","admin"]
["Production Manager/Video Coord.","technical"]
["Production Supervisor, Biosupply Chain","admin"]
["PROF & DIR OF CRYSTAL PHY & ELECTROCERAMICS","faculty"]
["PROF & DIR OF MICROSYSTEMS TECH LAB","faculty"]
["PROF & DIRECTOR, WHITEHEAD INSTITUTE","faculty"]
["PROF CHEM ENG & BIOENG, CO-DI R BIOENG & ENV HEALT","faculty"]
["Prof Civil & Env Eng & Eng Systems Div/Dir of ESD","faculty"]
["Prof Civil & Enviro Eng & Eng Sys/Dir of CTL","faculty"]
["Prof Civil & Enviro Eng & Eng Sys/Dir of CTS","faculty"]
["PROF DEPT M S & E & DIR M P C & MICROPHOTONICS CTR","faculty"]
["Prof Dept MS&E & Dir MPC & Microphotonics Ctr","faculty"]
["Prof EECS, Fujitsu Prof of Computer Sci & Eng","faculty"]
["PROF EMER - CHEM & FUEL ENG","faculty"]
["Prof Emeritus","other academic",null,"2005-12-15"]
["PROF EMERITUS, SPECIAL ASSISTANT TO THE CHANCELLOR","other academic",null,"2004-01-12"]
["PROF HEALTH SCI & TECH","faculty",null,"2004-01-12"]
["Prof Mech Eng; Prof Brain & Cog Sc; Dir Newman Lab","faculty",null,"2005-10-01"]
["Prof Mech Eng; Prof of Brain Cogn Sci Dir Newman","faculty"]
["PROF MECH ENG; PROF OF BRAIN COGN. SCI. DIR NEWMAN","faculty"]
["PROF OCEAN ENG; ASSOC DEPT HEAD, OCEAN ENG","faculty"]
["PROF OF AERO & ASTRO, CIVIL ENG","faculty"]
["PROF OF AERO, ASTRO & ENG SYS, CO-DIR, ENG SYS DIV","faculty"]
["Prof of Aero, Astro & Eng Sys, Dir, Eng Sys Div","faculty"]
["PROF OF ANTHROPOLOGY AND SCIENCE TECH STUDIES","faculty",null,"2004-04-01"]
["Prof of Applied Math & Chair,  Applied Math Comm","faculty"]
["PROF OF BIOLOGY, DIRECTOR, CENTER FOR CANCER RSCH","faculty",null,"2004-01-12"]
["PROF OF CHEM & BIOCHEM ENG","faculty",null,"2004-01-12"]
["PROF OF CHEM ENGRG AND E E & C S","faculty"]
["Prof of Civil Environmental Eng & Eng Sys Division","faculty"]
["PROF OF E E & C S","faculty"]
["PROF OF EE&CS AND MECH ENG'G - VANNEVAR BUSH PROF","faculty",null,"2005-12-15"]
["Prof of EE&CS and Mech Eng'g/Vannevar Bush Prof","faculty"]
["PROF OF ELEC ENGINEERING, EMERITUS, SR LECTURER","other academic",null,"2005-12-15"]
["PROF OF ELEC ENGR, EMERITUS AND SR LECTURER","other academic"]
["PROF OF ENG & APPLIED PSYCH","faculty"]
["Prof of Engineering Systems, CEE, Dir MIT/Portugal","faculty"]
["PROF OF LINGUISTICS & SECOND LANGUAGE ACQUISITION","faculty"]
["Prof of Literature & Dir, MIT Communications Forum","faculty"]
["Prof of Literature and Comparative Media Studies","faculty"]
["PROF OF MANAGEMENT & E E C S/ ASSOC DIR OF A I LAB","faculty"]
["PROF OF MANAGEMENT & EECS/ASSOC DIRECTOR OF AI LAB","faculty"]
["PROF OF MATERIAL SCIENCE, PROF OF NUCLEAR ENG","faculty"]
["PROF OF MECH ENGR & INFO SCI, PROF OF BRAIN & COG","faculty"]
["PROF OF MECHANICAL ENG & DIR","faculty"]
["PROF OF MECHANICAL ENGINEERING/ENGINEERING SYS DIV","faculty"]
["Prof of Political Econ, Int'l Dev & Reg Planng Grp","faculty"]
["PROF OF POLYMER SCI & ENG IN","faculty"]
["Prof of Real Estate & Finance/Dir. of Research,CRE","faculty"]
["PROF OF SCI TECH & NATIONAL SECURITY POLICY","faculty"]
["PROF OF STATISTICS & MGMT SCI., DIR CCREMS","faculty",null,"2005-12-15"]
["PROF OF THE HISTORY OF TECH, DIR OF S T S PROGRAM","faculty"]
["PROF OF THE PRACTICE OF MANAGEMENT AND ENGR SYS","faculty"]
["Prof of the Practice, Aero & Astro and Eng Sys Div","faculty",null,"2005-12-15"]
["PROF OF URBAN PLNG & CIVIL ENV ENG","faculty"]
["PROF, AERO & ASTRO & ENG SYS, CO- DIR L F M- S D M","faculty"]
["PROF, CO-DIR L I D S, FUJITSU PROF OF E E C S","faculty"]
["PROF, DEPT HEAD, EDMUND K TURNER PROFESSORSHIP","faculty","it","phil"]
["PROF, DEPT MAT SCI & ENG & DEPT OF NUCLEAR ENG","faculty","it"]
["PROF, DIR CENTER FOR ENVIRONMENTAL INITIATIVES","faculty"]
["PROF, DIR LAB FOR ENERGY & THE ENVIRONMENT","faculty"]
["PROF, EAPS & PHYSICS/DIR, WALLACE ASTROPHY OBSERV","faculty"]
["Prof, History of Mfg & Tech, ESD & Director of STS","faculty"]
["Prof, Mech Eng, ESG Director, MacVicar Fellow","faculty"]
["PROF, NUCLEAR ENG/ DIR, INDUSTRIAL PERFORMANCE CTR","faculty",null,"2005-08-01"]
["Prof, Nuclear Eng/Dir, Industrial Performance Ctr","faculty"]
["PROF, POLI SCI & ASSOC DIR, TECH & DEVEL PROG","faculty"]
["Prof. Emeritus","other academic",null,"2004-06-01"]
["PROF.MECHANICAL ENGINEERING,","faculty"]
["PROF.OF DEPT OF ME AND DIV OF BIOENG, ENVIR.HEALTH","faculty"]
["PROF/ VICE PRESIDENT AND DEAN FOR RESEARCH","faculty"]
["PROF/ WHITEHEAD PROF OF BIOCHEM/ DEPT HEAD","faculty",null,"2005-10-01"]
["PROFESOR EMERITUS","other academic"]
["PROFESSINAL STANDARDS AND STRATEGY SPECIALIST","admin"]
["Professional Programs Assistant","admin"]
["Professional Programs Manager","admin"]
["PROFESSIONAL STANDARDS AND STRATEGY SPECIALIST","admin"]
["Professional Summer Coordinator","admin"]
["PROFESSOR","faculty"]
["PROFESSOR & ASHDOWN HOUSE, HOUSEMASTER","faculty"]
["PROFESSOR & ASSOC HEAD, DEPT","faculty"]
["Professor & Associate Department Head","faculty"]
["PROFESSOR & ASSOCIATE DEPT HEAD FOR EDUCATION","faculty"]
["Professor & Associate Director LEES","faculty"]
["Professor & Class of 1960 Faculty Fellow","faculty"]
["PROFESSOR & CO-DIRECTOR L F M/S D M","faculty"]
["PROFESSOR & CO-DIRECTOR LFM/SDM","faculty"]
["Professor & Co-Director, Comparative Media Studies","faculty"]
["PROFESSOR & DEPARTMENT HEAD OF AERO & ASTRO","faculty"]
["Professor & Dir of Crystal Phy & Electroceramics","faculty"]
["Professor & Director LNS","faculty"]
["Professor & Director of Concourse Program","faculty"]
["PROFESSOR & DIRECTOR OF MICROSYSTEMS TECH LAB","faculty"]
["Professor & Director of Parsons Lab","faculty"]
["Professor & Director of Spectroscopy Lab","faculty"]
["Professor & Director of Spurs Program","faculty"]
["PROFESSOR & DIRECTOR OF VI-A PROGRAM","faculty"]
["Professor & Director RLE/CETA","faculty",null,"2005-12-15"]
["PROFESSOR & DIRECTOR, CTR FOR ADVANCED EDU SERV","faculty"]
["PROFESSOR & DIRECTOR, D C M","faculty"]
["PROFESSOR & DIRECTOR, DCM","faculty"]
["PROFESSOR & DIRECTOR, INTEGRATED STUDIES PROGRAM","faculty"]
["Professor & Director, MGH Biomotion Lab","faculty"]
["PROFESSOR & DIRECTOR, RLE/CETAA","faculty"]
["PROFESSOR & MEMBER OF W I","faculty"]
["Professor & Member of WI","faculty"]
["Professor & Member, Whitehead Institute","faculty"]
["PROFESSOR & MIT DIR, MIT/WHOI JT PROG IN OCNOGRPHY","faculty"]
["Professor & MTL Associate Director","faculty"]
["Professor (nott)","faculty",null,"2004-01-12"]
["PROFESSOR (ON LEAVE FALL 2001)","other academic"]
["PROFESSOR (ON LEAVE SPRING)","other academic",null,"2004-01-12"]
["Professor (on leave)","other academic"]
["PROFESSOR (ON LEAVE, FALL)","other academic",null,"2004-01-12"]
["PROFESSOR (ON LEAVE, SPRING)","other academic"]
["PROFESSOR (RETIRED)","other academic"]
["Professor (wot)","faculty",null,"2005-12-15"]
["PROFESSOR / CO-DIRECTOR","faculty"]
["PROFESSOR / DIRECTOR","faculty"]
["PROFESSOR / DIRECTOR L N S","faculty"]
["PROFESSOR / DIRECTOR OF THE PLASMA FUSION CENTER","faculty"]
["PROFESSOR / DIRECTOR, SUMMER SESSION","faculty"]
["PROFESSOR AERO ASTRO & EECS","faculty"]
["PROFESSOR AND ASSOCIATE DEPT HEAD FOR EDUCATION","faculty"]
["PROFESSOR AND CLASS OF 1960 FACULTY FELLOW","faculty","it"]
["PROFESSOR AND DEPARTMENT HEAD OF AERO & ASTRO","faculty",null,"2004-01-12"]
["Professor and Director (Emeritus) of the Uhlig Lab","other academic",null,"2005-06-01"]
["Professor and Director of Bates Linear Accelerator","faculty"]
["PROFESSOR AND DIRECTOR OF CONCOURSE PROGRAM","faculty"]
["PROFESSOR AND DIRECTOR OF SPURS PROG","faculty"]
["Professor Civil Eng & Engineering Systems Division","faculty"]
["PROFESSOR DEPARTMENT OF MECHANICAL ENGINEERING","faculty"]
["Professor DMSE/Fac Director-Lemelson-MIT Program","faculty"]
["Professor EECS and Director CSAIL","faculty"]
["Professor EECS, Co-Director CSAIL","faculty"]
["Professor EECS, Director CSAIL","faculty"]
["PROFESSOR EMERITA","faculty"]
["PROFESSOR EMERITUS","faculty",null,"2005-12-15"]
["PROFESSOR EMERITUS & SR LECTURER","faculty"]
["PROFESSOR EMERITUS / H S T & BIOLOGY","faculty"]
["PROFESSOR EMERITUS / HST & BIOLOGY","faculty"]
["PROFESSOR EMERITUS / SENIOR LECTURER","faculty"]
["PROFESSOR EMERITUS AND SENIOR LECTURER","faculty"]
["PROFESSOR EMERITUS OF CHEMICAL & FUEL ENGINEERING","faculty"]
["PROFESSOR EMERITUS OF ELEC ENGR & SENIOR LECTURER","faculty"]
["PROFESSOR EMERITUS OF NAVAL ARCHITECTURE","faculty"]
["PROFESSOR EMERITUS OF PHYSICS","faculty"]
["Professor Emeritus, EECS and President Emeritus","other academic",null,"2005-10-01"]
["PROFESSOR EMERITUS, ESG","faculty"]
["PROFESSOR EMERITUS, LECTURER","faculty",null,"2004-01-12"]
["Professor Emeritus, Nuclear Engineering & Physics","other academic"]
["PROFESSOR EMERITUS, SENIOR","faculty"]
["PROFESSOR EMERITUS, SENIOR LECTURER","faculty"]
["PROFESSOR EMERITUS/ SR LECTURER","faculty"]
["PROFESSOR EMERITUS/ASSIST DIR CRC","faculty"]
["Professor Emeritus/Assistant Director CRC","faculty"]
["Professor Emeritus/HST & Biology","faculty"]
["PROFESSOR EMERITUS/SENIOR LECTURER","other academic"]
["PROFESSOR EMERITUS/SR LECTURER","other academic"]
["PROFESSOR EMERTIUS","other academic"]
["PROFESSOR OF ACCOUNTING","faculty"]
["PROFESSOR OF AERO ASTRO & EECS","faculty"]
["Professor of Anthropology & Science Tech Studies","faculty"]
["PROFESSOR OF ANTHROPOLOGY EMERITUS","other academic"]
["Professor of Applied Mathematics","faculty"]
["Professor of Applied Mathematics/Department Head","faculty","it"]
["PROFESSOR OF APPLIED MECHANICS","faculty","it"]
["PROFESSOR OF ARCHAEOLOGY & ANCIENT TECHNOLOGY","faculty"]
["PROFESSOR OF ARCHITECTURE","faculty","it"]
["PROFESSOR OF BEHAVIORAL NEUROSCIENCE","faculty"]
["Professor of Biological Eng & Comp Science","faculty",null,"2004-01-12"]
["Professor of Biological Engineering & HST","faculty"]
["PROFESSOR OF BIOLOGY","faculty"]
["Professor of Biology & Biological Engineering","faculty"]
["Professor of CEE & BED","faculty"]
["Professor of Chemical Engineering and EE & CS","faculty"]
["Professor of Chemical Engineering and EE&CS","faculty"]
["Professor of Chemistry & Biochemical Engineering","faculty"]
["Professor of Chemistry & Bioengineering","faculty"]
["PROFESSOR OF CHEMISTRY, PROFESSOR OF BIOLOGY","faculty",null,"2005-12-15"]
["PROFESSOR OF CIVIL & ENVIRONMENTAL ENG/DIR OF CTS","faculty",null,"2004-06-01"]
["PROFESSOR OF CIVIL & ENVRNMTL ENG, EARTH & ATMOS","faculty",null,"2005-12-15"]
["Professor of Comparative Media Studies","faculty"]
["Professor of Computer Science","faculty","it","2004-01-12"]
["PROFESSOR OF E E & C S, ASST DIR OF LINCOLN LAB","faculty","it"]
["PROFESSOR OF ECONOMY/PH.D. CHAIR","faculty"]
["Professor of Economy/PhD Chair","faculty",null,"2005-03-15"]
["PROFESSOR OF EDUCATION AND MEDIA TECHNOLOGY","faculty",null,"2005-04-06"]
["Professor of EE&CS","faculty","it"]
["Professor of EECS","faculty"]
["Professor of EECS & HST","faculty","it"]
["Professor of EECS and Eng Systems Division","faculty","it"]
["PROFESSOR OF ELEC ENG, EMERITUS, SENIOR LECTURER","other academic"]
["PROFESSOR OF ELEC ENG, EMERITUS, SR LECTUER","other academic"]
["Professor of Elec Engr","faculty"]
["PROFESSOR OF ELECTRICAL ENG & PRESIDENT, EMERITUS","other academic",null,"2005-12-15"]
["Professor of Electrical Eng and President Emeritus","other academic"]
["Professor of Electrical Engineering","faculty"]
["PROFESSOR OF ELECTRICAL ENGINEERING, EMERITUS","other academic"]
["Professor of Eng Sys Div and Civil & Environ Eng","faculty"]
["Professor of Engineering Systems Division & CEE","faculty"]
["Professor of ESD and C&EE","faculty"]
["PROFESSOR OF GEOLOGY","faculty"]
["PROFESSOR OF GEOPHYSICS","faculty"]
["PROFESSOR OF H S T","faculty"]
["PROFESSOR OF HEALTH SCIENCES & TECHNOLOGY","faculty"]
["Professor of History","faculty"]
["PROFESSOR OF HISTORY (ON LEAVE SPRING 2001)","other academic"]
["PROFESSOR OF HISTORY (ON LEAVE SPRING 2002)","other academic"]
["Professor of History and Head, History Section","faculty",null,"2005-12-15"]
["PROFESSOR OF HISTORY AND PHILOSOPHY OF SCI S T S","faculty"]
["Professor of History and Philosophy of Sci STS","faculty","it"]
["PROFESSOR OF HISTORY EMERITUS","other academic"]
["PROFESSOR OF HISTROY AND PHILOPOSOPHY OF SCI S T S","faculty",null,"2005-12-15"]
["Professor of Indust Relations & Political Science","faculty"]
["PROFESSOR OF LINGUISTICS","faculty"]
["PROFESSOR OF MANAGEMENT","faculty"]
["PROFESSOR OF MANAGEMENT SCIENCE","faculty"]
["PROFESSOR OF MARINE SYSTEMS","faculty"]
["PROFESSOR OF MARKETING","faculty"]
["PROFESSOR OF MECH ENG AND BIOENGINEERING","faculty"]
["PROFESSOR OF MECH ENGINEERING AND BIOENGINEERING","faculty",null,"2004-01-12"]
["Professor of Mechanical & Biological Engineering","faculty"]
["PROFESSOR OF MECHANICAL ENG","faculty",null,"2004-01-12"]
["Professor of Mechanical Eng and President Emeritus","faculty",null,"2004-01-12"]
["PROFESSOR OF MECHANICAL ENGIN EERING","faculty",null,"2005-12-15"]
["PROFESSOR OF MECHANICAL ENGINEERING","faculty"]
["PROFESSOR OF MEDICINE, EMERITUS","other academic",null,"2004-01-12"]
["Professor of Medicine, Meritus","other academic"]
["PROFESSOR OF METEOROLOGY","faculty"]
["PROFESSOR OF MUSIC","faculty"]
["PROFESSOR OF ORGANIZATION STUDIES","faculty",null,"2004-01-12"]
["PROFESSOR OF PHILOSOPHY","faculty",null,"2004-01-12"]
["PROFESSOR OF PHYSICS","faculty"]
["Professor of Political Economy","faculty"]
["Professor of Political Sociology","faculty",null,"2004-01-12"]
["Professor of Polymer Science & Engineering","faculty",null,"2004-01-12"]
["PROFESSOR OF PRACTICE","faculty"]
["Professor of Sci Tech & National Security Policy","faculty",null,"2005-12-15"]
["Professor of Spanish/Linguistics, Emeritus","other academic"]
["PROFESSOR OF STATISTICS & MGMT SCIENCE, DIR CCREMS","faculty",null,"2004-01-12"]
["PROFESSOR OF TECHNOLOGY & POL ICY","faculty"]
["PROFESSOR OF TECHNOLOGY & POLICY","faculty"]
["professor of the history of science","faculty"]
["PROFESSOR OF THE PRACTICE","faculty"]
["Professor of the Practice and Director,  Media Lab","faculty"]
["PROFESSOR OF THE PRACTICE ENGINEERING SYSTEMS M E","faculty"]
["Professor of the Practice in Management & HST","faculty"]
["PROFESSOR OF THE PRACTICE OF AEROSPACE ENGR","faculty",null,"2005-03-15"]
["Professor of the Practice of Community Development","faculty",null,"2005-12-15"]
["Professor of the Practice of Nuclear Engineering","faculty"]
["PROFESSOR OF THE PRACTICE OF NULCEAR ENGINEERING","faculty"]
["Professor of Theater Arts","faculty","it"]
["Professor of Toxicology and Chemistry, Housemaster","faculty","it"]
["PROFESSOR OF URBAN & ENVIRONMENTAL PLANNING","faculty","it"]
["PROFESSOR OF URBAN ECONOMICS","faculty",null,"2005-12-15"]
["Professor of Urban Planning","faculty"]
["PROFESSOR OF URBAN PLANNING & CIVIL ENV ENGINEERNG","faculty"]
["Professor of Urban Planning, Dir SPURS/HHH","faculty"]
["PROFESSOR OF URBAN STUDIES & HISTORY","faculty",null,"2005-12-15"]
["PROFESSOR OF VISION SCIENCE","faculty"]
["Professor,  Aero & Astro and Eng Sys Div","faculty"]
["Professor,  Aero/Astro & Eng Systems","faculty"]
["Professor,  Mat'l Sci & Eng and Eng Sys Div","faculty"]
["PROFESSOR, AERO & ASTRO & ENG SYS / CO-DIR LFM/SDM","faculty"]
["PROFESSOR, AERO & ASTRONAUTICS, CIVIL ENGINEERING","faculty",null,"2004-01-12"]
["PROFESSOR, ARCHITECTURE","faculty",null,"2005-12-15"]
["PROFESSOR, ASSOC DIR L E E S","faculty"]
["Professor, Assoc Director Microsystems Tech Lab","faculty"]
["Professor, Associate Director of RLE","faculty",null,"2004-01-12"]
["Professor, Associate Director RLE","faculty"]
["Professor, Biological Eng and Mat'l Sci & Eng","faculty","it","2004-01-12"]
["PROFESSOR, BIOMATERIALS SCI & ENG LAB","faculty","it"]
["PROFESSOR, BIOMATERIALS SCIENCE & ENGINEERING LAB","faculty"]
["PROFESSOR, BRAIN & COG SCI / BIOLOGY","faculty"]
["Professor, Brain & Cog Sci and Harvard/MIT Div HST","faculty"]
["PROFESSOR, BRAIN & COG SCI/ BIOLOGY","faculty"]
["Professor, Brain & Cognitive Science/Biology","faculty"]
["PROFESSOR, CHAIR OF APPLIED MATH COMMITTEE","faculty",null,"2004-01-12"]
["Professor, Chair of Pure Math Committee","faculty","it"]
["Professor, Civil & Environ Eng and Off of Provost","faculty"]
["Professor, Class of 56 Development Chain","faculty"]
["Professor, Co-Director OR Center","faculty","it"]
["Professor, Dean for Curriculum and Faculty Support","faculty","it"]
["PROFESSOR, DIR L E E S","faculty",null,"2005-12-15"]
["Professor, Dir Lab for Energy & the Environment","faculty"]
["PROFESSOR, DIR SPECTROSCOPY LAB","faculty"]
["PROFESSOR, DIR VI-A PROGRAM","faculty",null,"2005-12-15"]
["PROFESSOR, DIR, R L E / C E T A","faculty"]
["PROFESSOR, DIRECTOR C E C I","faculty","it","2005-08-01"]
["PROFESSOR, DIRECTOR LEES","faculty",null,"2004-01-12"]
["PROFESSOR, DIRECTOR PARSONS LAB","faculty","it"]
["PROFESSOR, DIRECTOR, A I LAB","faculty","it","2004-01-12"]
["PROFESSOR, E E C S, ACTING DIR LCS","faculty","it","2004-01-12"]
["Professor, Education Officer","faculty",null,"2005-12-15"]
["PROFESSOR, EECS & DIRECTOR LCS","faculty","it"]
["Professor, EECS & ME, Mac Vicar Faculty Fellow","faculty","it"]
["Professor, Elec Eng-Comp Sci, Nuclear Eng","faculty","it"]
["PROFESSOR, EMERITUS","other academic","it"]
["PROFESSOR, EXECUTIVE OFFICER E E C S","faculty","it"]
["Professor, Graduate Officer, Ashdown Housemaster","faculty","it"]
["Professor, Graduate Officer, Undergraduate Officer","faculty"]
["Professor, History of Mfg & Tech, ESD and STS","faculty"]
["PROFESSOR, HOUSEMASTER, MCCORMICK HALL","faculty"]
["PROFESSOR, INSTITUTE PROFESSOR","faculty"]
["Professor, Mac Vicar Faculty Fellow","faculty",null,"2005-12-15"]
["Professor, MacVicar Faculty Fellow","faculty"]
["Professor, MacVicar Faculty Fellow, Director TPP","faculty",null,"2005-12-15"]
["PROFESSOR, MACVICAR FELLOW","faculty"]
["PROFESSOR, MARINE SYSTEMS","faculty"]
["PROFESSOR, MATRL SCIENCE & ENGRG AND NUCLEAR ENGRG","faculty"]
["Professor, Mech Engr","faculty",null,"2005-12-15"]
["Professor, Mechanical & Bio Eng","faculty"]
["Professor, Mechanical & Biological Eng","faculty"]
["Professor, Mechanical Eng and Biological Eng","faculty"]
["PROFESSOR, NAVAL ARCHITECTURE","faculty"]
["PROFESSOR, NUCLEAR ENGINEERING & WHITAKER COLLEGE","faculty"]
["PROFESSOR, ORGANIZATION STUDIES","faculty",null,"2004-01-12"]
["PROFESSOR, POLI SCI & ASSOC DIR, TECH & DEVEL PROG","faculty"]
["PROFESSOR, TOXICOLOGY AND CHEMISTRY, HOUSEMASTER","faculty","it"]
["Professor, Undergraduate Officer","faculty"]
["PROFESSOR, VINTON HAYES FELLOW","faculty",null,"2005-12-15"]
["PROFESSOR/ DIR FOR PRG IN ATMOS, OCEANS & CLIMATE","faculty"]
["PROFESSOR/ DIR, INTEGRATED STUDIES PROGRAM","faculty"]
["PROFESSOR/ASSOCIATE DEPARTMENT HEAD","faculty"]
["Professor/Associate Director - LIDS","faculty",null,"2004-01-12"]
["Professor/Chair of the Pure Math Committee","faculty"]
["PROFESSOR/DEPARTMENT HEAD","faculty"]
["Professor/Dir for Prg in Atmos, Oceans & Climate","faculty"]
["Professor/Dir of McGovern Inst for Brain Research","faculty"]
["Professor/Director","faculty",null,"2004-01-12"]
["PROFESSOR/DIRECTOR CTR FOR MATERIAL SCIENCE & ENG","faculty"]
["Professor/Director of Biotechnology Process","faculty"]
["Professor/Director of Energy Studies","admin","it"]
["Professor/Director of the Plasma Fusion Center","faculty"]
["Professor/Director, Summer Session","faculty"]
["PROFESSOR/EMERITUS","other academic","it"]
["PROFESSOR/EMERITUS AMERICAN ACADEMY OF SCIENCES","other academic"]
["PROFESSOR/INVESTIGATOR HOWARD HUGHES MEDICAL INSTI","faculty","it","2004-01-12"]
["Professor/Morris A Adelman Professor of Management","faculty","it"]
["PROFESSOR; CHAIR APPLIED MATH COMMITTEE","faculty","it","2005-08-01"]
["PROFESSOR; CHAIR, PURE MATH COMMITTEE","faculty"]
["PROFESSOR-EAPS & PHYSICS/DIR-WALLACE ASTROPHY OBSV","faculty"]
["Professor-Nuclear Eng, Mater'l Sci & Eng","faculty",null,"2004-01-12"]
["PROG COOR, KNIGHT SCIENCE JOURNALISM FELLOWSHIP","admin"]
["PROG COORDINATOR, MIT GERMANY PROGRAM","admin"]
["Prog Mgr, Student Svcs and Alumni Relat","admin"]
["PROGRAM ADMIN, COUNSELING & SUPPT SERVICES","admin"]
["Program Administration Associate","admin"]
["PROGRAM ADMINISTRATOR","admin",null,"2004-01-12"]
["PROGRAM ADMINISTRATOR FOR CONCOURSE","admin",null,"2004-01-12"]
["Program Administrator for Women Students","admin"]
["PROGRAM ADMINISTRATOR II, ENGINEERING","admin",null,"2004-01-12"]
["Program Administrator,  Earth System Initiative","admin"]
["PROGRAM ADMINISTRATOR, COUNSELING & SUPPORT SVCS","admin"]
["Program Administrator, Earth System Initiative","admin"]
["PROGRAM ADMINISTRATOR, REWARDS & RECOGNITION","admin"]
["PROGRAM ADMINISTRATOR/INTERNSHIP COORDINATOR","admin"]
["PROGRAM ASSISTANT","admin"]
["Program Assistant I","admin"]
["Program Assistant II","admin"]
["PROGRAM ASSISTANT, FSILGS","admin"]
["PROGRAM ASSISTANT, PSC","admin"]
["PROGRAM ASSISTANT, RESIDENTIAL LIFE","admin"]
["PROGRAM ASSISTANT, RESIDENTIAL LIFE PROGRAMS","admin"]
["Program Assistant, RLP/SLP","admin"]
["PROGRAM ASSOCIATE","admin"]
["PROGRAM ASSOCIATE, M L N","admin",null,"2005-12-15"]
["PROGRAM ASSOCIATE, MLN","admin"]
["PROGRAM COOR, KNIGHT SCIENCE JOURNALISM FELLOWSHIP","admin"]
["Program Coord for Prog, Atmos, Oceans & Climate","admin"]
["Program Coord, Knight Sci Journal Fellow","admin",null,"2005-12-15"]
["Program Coord, MIT Germany Program","admin"]
["Program Coord, MIT India Program","admin"]
["PROGRAM COORDINATOR","admin","it"]
["PROGRAM COORDINATOR FOR FSILG","admin"]
["Program Coordinator for Stud Activities","admin",null,"2004-01-12"]
["PROGRAM COORDINATOR FOR STUDENT ACTIVITIES","admin"]
["Program Coordinator for the Jerusalem 2050 Program","admin"]
["Program Coordinator, Class Programs","admin",null,"2005-12-15"]
["Program Coordinator, Enterpreneurship Center","admin","it"]
["Program Coordinator, Enterprise Forum","admin"]
["PROGRAM COORDINATOR, F/ASIP & CAREER FAIRS","admin"]
["Program Coordinator, FAA Center of Excellence","admin"]
["Program Coordinator, MIT Enterprise Forum","admin",null,"2004-01-12"]
["Program Coordinator, MIT Germany Program","admin","it","2004-01-12"]
["PROGRAM COORDINATOR, MIT ITALY PROGRAM","admin"]
["Program Coordinator, MIT Japan Program","admin"]
["Program Coordinator, MIT-China Program","admin"]
["PROGRAM COORDINATOR, MIT-FRANCE PROGRAM","admin"]
["Program Coordinator, MIT-Italy Program","admin"]
["Program Coordinator, OAS","admin"]
["PROGRAM COORDINATOR, SEMINAR XXI","admin"]
["PROGRAM COORDINATOR, SSP","admin"]
["Program Coordinator, Student Activities","admin"]
["Program Coordinator, Student Art Assoc","admin"]
["Program Coordinator, UROP","admin",null,"2005-08-01"]
["PROGRAM DIRECTOR","admin"]
["PROGRAM DIRECTOR FOR REUNIONS AND EVENTS","admin"]
["PROGRAM DIRECTOR, OFFICE OF EXECUTIVE EDUCATION","admin"]
["Program Director, Parenting Education and Research","admin",null,"2004-01-12"]
["PROGRAM HEAD / PROFESSOR","faculty"]
["PROGRAM HEAD/PROFESSOR","faculty",null,"2004-01-12"]
["PROGRAM MANAGER","admin",null,"2004-01-12"]
["Program Manager, Engineering","admin","it"]
["Program Manager, Graduate Residences","admin"]
["PROGRAM MANAGER, INTERNATIONAL PROGRAMS","admin"]
["PROGRAM MANAGER, M I T ENTREPRENEURSHIP CENTER","admin"]
["Program Manager, MIT Entrepreneurship Center","admin"]
["Program Manager, MIT Workplace Center","admin",null,"2005-12-15"]
["Program Manager, Student Services & Alum Relations","admin"]
["PROGRAM MANAGER, SYSTEM DYNAMICS GROUP","admin"]
["Program Manager, Things That Think","research"]
["Program Manager, UPOP","admin"]
["PROGRAM OFFICER","admin",null,"2005-12-15"]
["Program Representative","admin"]
["PROGRAMMER","admin"]
["PROGRAMMER ANALYST","admin"]
["Programmer Analyst I","admin"]
["Programmer Analyst II","admin"]
["Programmer Analyst III","admin"]
["PROGRAMMER CONSULTANT","admin"]
["Programmer, Sequencing Operations","admin"]
["Programmer/Analyst","admin"]
["Programs Manager","admin"]
["PROJ COORD TOYS OF TOMORROW & COUNTER INTELLIGENCE","research"]
["Proj Coord, LBGT Svcs, Resrcs & Outreach","admin"]
["Proj Coord, Student Activities/Life Prog","admin"]
["Proj Director, Grad Assignments Process","admin"]
["PROJ MANAGER HUMAN DESIGN GROUP","research"]
["PROJECT ACCOUNTANT","admin"]
["PROJECT ADMINISTRATOR","admin"]
["PROJECT ADMINISTRATOR, WOMEN'S FACULTY COMMITTEES","admin"]
["Project Archivist","admin"]
["PROJECT ASSISTANT","admin","it","2005-12-15"]
["PROJECT AUDIO-VISUAL SPECIALIST","technical","it"]
["PROJECT COORDINATOR","admin","it","2004-01-12"]
["PROJECT COORDINATOR / EXECUTIVE COORDINATOR","admin"]
["PROJECT COORDINATOR, CORPORATE RELATIONS","admin"]
["PROJECT COORDINATOR, DIGITAL NATIONS","admin"]
["Project Coordinator, Endocrine Genetics","research"]
["Project Coordinator, Web Site Conv Proj","admin"]
["Project Coordinator/Executive Coordinator","research"]
["PROJECT DEVELOMPMENT MANAGER","admin"]
["Project Development Manager","admin"]
["PROJECT DIRECTOR, GRADUATE ASSIGNMENT'S PROCESS","admin"]
["PROJECT ENGINEER","research"]
["Project Leader","admin","it"]
["Project Leader, HR","admin","it","2005-12-15"]
["PROJECT MACHINIST","technical","it"]
["Project Management Specialist","admin"]
["PROJECT MANAGER","admin"]
["Project Manager, Broad","research"]
["Project Manager, EHS","admin"]
["PROJECT MANAGER, FACILITIES","admin"]
["Project Manager, FSS","admin"]
["Project Manager, Genome Finishing","research"]
["PROJECT MANAGER, MIT ENTERPRISE FORUM","admin"]
["PROJECT MANAGER, ODSUE","admin"]
["PROJECT MANAGER, S S I T","admin"]
["PROJECT MANAGER, SSIT","admin","it","2005-12-15"]
["PROJECT MECHANIC","technical","it"]
["Project Metalsmith","admin","it"]
["PROJECT MGR FOR THE PROGRAM FOR INTERNET LEARNING","admin"]
["PROJECT PLANNER FOR E-JOURNALS ARCHIVING","admin"]
["Project Scientist","research","it","2005-10-01"]
["Project Support Staff","technical",null,"2005-03-15"]
["PROJECT TECH/EM","technical",null,"2005-12-15"]
["PROJECT TECHNICIAN","technical","it"]
["Project Technician - Chem/Gas Facility","technical","it","2004-01-12"]
["PROJECT TECHNICIAN (E-M)","technical","it"]
["PROJECT TECHNICIAN BIOLOGICAL","technical","it"]
["PROJECT TECHNICIAN CERAMICS","technical","it"]
["Project Technician Chemical","technical","it"]
["PROJECT TECHNICIAN CHEMICAL - MECHANICAL","technical","it"]
["PROJECT TECHNICIAN CHEMICAL - MECHANICAL, CPRL","technical","it"]
["Project Technician Chemical-Mechanical, CPRL","admin"]
["PROJECT TECHNICIAN E/M","technical",null,"2004-01-12"]
["PROJECT TECHNICIAN ELECTRICAL","technical","it"]
["PROJECT TECHNICIAN ELECTRO - MECHANICAL","technical","it","2004-01-12"]
["PROJECT TECHNICIAN ELECTRO-MECHANICAL","technical",null,"2005-12-15"]
["PROJECT TECHNICIAN ELECTRONIC","technical"]
["Project Technician Electronic- Optical","technical"]
["Project Technician Industrial Hygiene","research"]
["Project Technician Integrated Circuit","technical"]
["PROJECT TECHNICIAN MECHANICAL","technical"]
["Project Technician Mechanical - Optical","technical"]
["PROJECT TECHNICIAN MECHANICAL ENGINEERING","technical"]
["Project Technician Radiological","technical"]
["Project Technician, EHS","technical"]
["Project Technician, Electronics","technical"]
["Project Technician/EM","research"]
["PROJECTS COORDINATOR, FACILITIES","admin"]
["Projects Coordinator, Provost","admin"]
["PROMOTION MANAGER","admin"]
["Promotion Manager, MIT Press","admin"]
["PROPERTY ACCOUNTANT","admin","it","2005-10-01"]
["PROPERTY ADMINISTRATOR","admin"]
["Property Assistant","admin",null,"2004-01-12"]
["PROPERTY AUDITOR","admin",null,"2004-01-12"]
["PROPERTY DISPOSAL OFFICER","admin","it"]
["Property Inventory Assistant","technical","it"]
["PROPERTY INVENTORY AUDITOR","admin"]
["PROPERTY MANAGER","admin"]
["Prospect Data Mining & Modeling Spec","admin"]
["Prospect Data Mining and Modeling Specialist","admin","it","2005-12-15"]
["Prospective student","student"]
["Protein Biochemist","technical"]
["Provost","admin"]
["PROVOST, WARREN K LEWIS PROFESSOR","faculty"]
["Psychiatric Clinical Nurse Specialist","technical"]
["PSYCHIATRIC NURSE PRACTIONER","technical"]
["PSYCHIATRIST","technical"]
["PSYCHOLOGIST","technical"]
["Public Education and Communications Officer","admin"]
["Public Relations & Marketing Coordinator","admin"]
["public relations and marketing coordinator","admin"]
["Public Relations Assistant","admin",null,"2004-01-12"]
["Publication Manager","admin","it"]
["Publication Mgr, Reference Publ. Ofc.","admin","it"]
["Publication Mgr., Reference Publ. Ofc.","admin"]
["Publication Production Director","admin",null,"2004-01-12"]
["Publications & Production Director","admin"]
["Publications and Multimedia Specialist","admin"]
["PUBLICATIONS EDITOR","admin"]
["PUBLICATIONS MANAGER, COMMUNICATIONS OFFICE","admin"]
["PUBLICATIONS MANAGER, REFERENCE PUBLICATIONS OFC","admin"]
["Publications Manager, SSP","admin"]
["Publicist","admin"]
["PUBLICITY AND EXHIBITS","admin"]
["Publicity and Exhibits Assistant","admin","it","2005-09-01"]
["Publicity Assistant","admin"]
["Publicity Manager, MIT Press","admin"]
["PUBLISHER & CEO, TECHNOLOGY REVIEW","admin"]
["PUBLISHER, S M R","admin",null,"2005-10-01"]
["Publisher, SMR","admin"]
["PUBLISHG PROCUREMENT SPECIALIST/ASST TO DIR, P S B","admin"]
["Publishg Procurement Specialist/Asst to Dir, PSB","admin",null,"2004-01-12"]
["Publishing Advisor & Stationery ECAT Facilitator","admin",null,"2004-01-12"]
["Publishing Advisor, PSB","admin"]
["Publishing Advisor, Publishing Services Bureau","admin"]
["PUBLISHING ASSISTANT","admin",null,"2004-06-01"]
["Publishing Assistant/LL","research"]
["Purchasing & Finance Administrator","admin"]
["Purchasing Administrator","admin"]
["Purchasing Agent","admin","it"]
["PURCHASING ASSISTANT","admin","it","2004-01-12"]
["PURCHASING ASSISTANT, PUBLISHING SERVICE BUREAU","admin","it"]
["PURCHASING BROKER, P S B","admin","it"]
["Purchasing Coordinator","admin","it"]
["PURCHASING COORDINATOR, D C M","admin",null,"2005-12-15"]
["Purchasing Coordinator, DCM","admin","it"]
["Purchasing Manager","admin"]
["Pure Math Instructor","other academic",null,"2004-06-01"]
["QUALITY ASSURANCE ANALYST","admin"]
["Quality Assurance Analyst II","admin"]
["QUALITY ASSURANCE MANAGER","admin"]
["QUALITY ASSURANCE SUPERVISOR","admin"]
["Quality Control Assistant","admin"]
["Quality Control Assistant/CU","admin","it"]
["QUALITY CONTROL ASST / CU","admin"]
["Quality Control Supervisor","admin"]
["Quentin Berg Professor Emeritus","other academic"]
["Quentin Berg Professor of Mechanics","faculty"]
["R F ENGINEER","research"]
["R F INSTRUMENTATION ENGINEER","research"]
["R P O ADMINISTRATIVE ASSISTANT, E H S","admin"]
["R P O ASSISTANT OFFICER, E H S","admin"]
["R P O DEPUTY DIRECTOR, E H S","admin",null,"2004-01-12"]
["R P O OFFICER, E H S","admin"]
["R P O PROJECT TECHNICIAN RADIOLOGICAL, E H S","admin"]
["R P O PROJECT TECHNICIAN, E H S","admin"]
["R P O SENIOR OFFICER, E H S","admin"]
["R P O SENIOR TECHNICIAN RADIOLOGICAL, E H S","admin",null,"2004-01-12"]
["R P P Project Technician, E H S","admin"]
["R.J. Shillman Career Dev Assist Prof of EECS & HST","faculty"]
["RADIOLOGIC TECHNOLOGIST","technical",null,"2005-10-01"]
["RADIOLOGIST","technical"]
["RALPH E & ELOISE F CROSS PROF & DEPT HEAD OF MECH","faculty"]
["RALPH E & ELOISE F CROSS PROF & MECH ENG DEPT HEAD","faculty"]
["Ralph E & Eloise F Cross Professor","faculty",null,"2004-01-12"]
["Ralph E & Eloise F Cross Professor Emeritus","faculty"]
["Ralph E. & Eloise F. Cross Prof'ship of Mech. Eng.","faculty",null,"2005-12-15"]
["RALPH LANDAU PROF & DIR, SCH OF CHEM ENGR PRACTICE","faculty"]
["RARE BOOKS CATALOGING LIBRARIAN","admin"]
["RASMUSSEN CAREER DEVELOPMENT ASSISTANT PROFESSOR","faculty"]
["Ray & Maria Stata Prof of Electrical Engineering","faculty",null,"2004-01-12"]
["reactivate: WBELTKIE","student"]
["REACTOR DEPUTY DIRECTOR, E H S","admin"]
["Reactor Deputy Director, EHS","admin"]
["REACTOR ENGINEER","technical"]
["REACTOR MECHANICAL ENGINEER","technical",null,"2005-03-15"]
["REACTOR OFFICER, E H S","admin"]
["REACTOR OPERATOR","technical"]
["Reactor Operator Trainee","technical",null,"2004-01-12"]
["REACTOR SENIOR SECRETARY, E H S","admin"]
["REACTOR UTILIZATION ENGINEER","technical"]
["REACTOR, DEPUTY DIRECTOR, E H S","admin"]
["REACTOR, DEPUTY DIRECTOR, EHS S","admin"]
["REACTOR, SENIOR TECHNICIAN RADIOLOGICAL, E H S","technical"]
["Reactor, Senior Technician Radiological, EHS","admin","it","2004-01-12"]
["READING ROOM ASSISTANT","technical"]
["READING ROOM SUPERVISOR","technical",null,"2004-01-12"]
["Real Estate Analyst","admin"]
["Real Estate Loan Manager","admin"]
["Receiving Clerk","admin"]
["RECEPTIONIST","admin"]
["RECEPTIONIST/ SENIOR SECRETARY","admin"]
["RECEPTIONIST/ SR SECRETARY","admin"]
["Receptionist/Senior Secretary","admin"]
["RECORDING SECRETARY","admin"]
["Recording Secretary and Executive Dir. of Admin.","admin"]
["RECRUITING COORDINATOR, CAREER DEVELOPMENT OFFICE","admin"]
["RECYCLING COORDINATOR","admin"]
["Recycling/Waste Management","technical"]
["Reference & Info Services Coordinator, Humanities","admin"]
["REFERENCE ARCHIVIST","admin"]
["Reference Coord & Instruction Librarian, Rotch","admin"]
["REFERENCE COORDINATOR","admin"]
["REFERENCE COORDINATOR & INSTRUCTION LIBRARIAN","admin"]
["Reference Coordinator, Humanities","admin"]
["REFERENCE COORDINATOR, HUMANITIES LIBRARY","admin"]
["REFERENCE LIBRARIAN, ROTCH LIBRARY","admin"]
["Referral Coordinator","admin"]
["Regional Director, Leadership Giving","admin"]
["REGISTERED NURSE","technical"]
["REGISTERED OPTOMETRIC TECHNICIAN","technical"]
["REGISTRAR","admin"]
["REGISTRAR AND COLLECTIONS MANAGER","admin"]
["Registrarial Assistant","admin"]
["Registrarial Assistant I","admin",null,"2005-10-01"]
["REGISTRARIAL ASSISTANT II","admin"]
["REGISTRATION ASSISTANT","admin"]
["REGISTRATION ASSISTANT, CONF SVCS/EVENTS/INFO CTR","admin"]
["Registration Assistant, Conference Services Office","admin"]
["REGISTRATION ASST, CONFERENCE SRVS/EVENTS/INFO CTR","admin"]
["Registration Coordinator","admin"]
["REGISTRATION SPECIALIST","admin"]
["Relationship Manager","admin",null,"2005-12-15"]
["Relocation Representative","admin","it","2004-01-12"]
["Relocation Specialist","admin","it"]
["Reporter/Writer, News Office","admin",null,"2005-12-15"]
["REPRINT INVENTORY CONTROL MANAGER","admin","it"]
["Reproduction Worker A","technical","it"]
["Reproduction Worker B","admin","it"]
["RES ENG & HEAD,PFC OFF OF TECH OPERATIONS&PLANNING","research"]
["Res Sci/Bioanalysis Core CoDir","research"]
["research","research"]
["RESEARCH & DEVELOPMENT ENGINEER","research"]
["Research Administrative Staff","research"]
["RESEARCH AFFILIATE","research"]
["RESEARCH AFFILIATE (HHMI)","research"]
["RESEARCH AFFILIATE / CONSULTANT","research"]
["RESEARCH AFFILIATE PROF AT","research"]
["Research Affiliate, HHMI","research",null,"2004-01-12"]
["Research Affiliate/Consultant","research"]
["Research Affiliate-CMI","research",null,"2004-01-12"]
["Research Affilliate","research"]
["Research Affliate","research"]
["RESEARCH ANALYST","research"]
["RESEARCH ASSISTANT","research"]
["Research Assistant (SRS Tech)","admin"]
["Research Assistant, Lincoln Laboratory","research"]
["RESEARCH ASSISTANT, OPTICAL ENGG","research"]
["RESEARCH ASSOCIATE","research",null,"2004-01-12"]
["RESEARCH ASSOCIATE / LECTURER","research"]
["RESEARCH ASSOCIATE / MANAGER COMPUTER LAB","research","it"]
["Research Associate, Emerging Technologie","research"]
["Research Associate, Learn Aerospace Initiative","research","it"]
["Research Associate/Lecturer","research"]
["Research Associate/Manager Computer Lab","research"]
["Research Associate/MEG Lab Manager","research"]
["Research Audiologist","research"]
["Research Avviliate","admin"]
["RESEARCH COMPUTING MANAGER","research"]
["RESEARCH DIETITIAN","research","it"]
["Research Director, Broad","research"]
["Research Director, CTL","research"]
["Research Editor, Technology Review","admin","it"]
["RESEARCH ENGINEER","research","it","2004-01-12"]
["Research Engineer - Industry Co-Director, LFM","admin"]
["Research Engineer - Industry Co-Director, SDM","research"]
["RESEARCH ENGINEER / GROUP LEADER","research"]
["RESEARCH ENGINEER, OCEAN; ASST DIR, EDGERTON CTR","research"]
["RESEARCH ENGINEER/ TECH INSTRUCTOR","research"]
["Research Engineer/Group Leader","research"]
["RESEARCH FELLOW","research"]
["RESEARCH INSTITUTE","research",null,"2005-12-15"]
["RESEARCH LAB ADMINISTRATOR","research"]
["Research Manager, Broad","research"]
["Research Manager, Broad","research","it"]
["RESEARCH NURSE","research"]
["RESEARCH PHYSICIST","research"]
["RESEARCH PROGRAM ADMINISTRATORER","research"]
["RESEARCH PROGRAM SPECIALIST","research"]
["Research Programmer","research"]
["RESEARCH SCHOLAR","research"]
["RESEARCH SCIENTIST","research","it"]
["RESEARCH SCIENTIST & LECTURER","research","it"]
["Research Scientist (MPC) / Senior Lecturer (DMSE)","research"]
["RESEARCH SCIENTIST / CETA","research"]
["RESEARCH SCIENTIST EXPERIMENTAL","research"]
["RESEARCH SCIENTIST- EXPERIMENTAL","research"]
["Research Scientist I","research",null,"2004-01-12"]
["Research Scientist II","research"]
["Research Scientist II, RNAi Libr Performance Group","research"]
["Research Scientist III","research","it"]
["RESEARCH SCIENTIST, AGE LAB","research","it"]
["Research Scientist, CETA","research","it"]
["Research Scientist, Digital Library Research Group","research","it"]
["RESEARCH SCIENTIST, EXPERIMENTAL","research"]
["RESEARCH SCIENTIST, EXPERIMENTAL & GROUP LEADER","research","it"]
["RESEARCH SCIENTIST, EXPERIMENTAL/CO GROUP LEADER","research",null,"2005-12-15"]
["RESEARCH SCIENTIST, HEAD, P F C OFFICE OF E S & H","research","it"]
["Research Scientist, Head, PFC Office of ES&H","research","it"]
["RESEARCH SCIENTIST/EDITOR-JOURNAL OF FUSION ENERGY","research","it"]
["RESEARCH SCIENTIST/INSTRUCTOR","research","it"]
["RESEARCH SCIENTIST-EXPERIMENTAL","research","it"]
["RESEARCH SPECIALIST","research"]
["RESEARCH SPONSORED STAFF","research"]
["RESEARCH STAFF","research"]
["RESEARCH SUPPORT ASSISTANT II","research",null,"2005-03-15"]
["Research Support Associate","research",null,"2005-12-15"]
["RESEARCH SUPPORT ASSOCIATE I","research","it"]
["Research Support Associate II","research",null,"2005-06-01"]
["RESEARCH SUPPORT ASSOCIATE III","research"]
["RESEARCH TECHNICIAN","research","it","2004-06-01"]
["Research Technician I","research",null,"2004-01-12"]
["Research Technician I I","research","it"]
["Research Technician I, Litigation","research","it"]
["Research Technician II","research","it"]
["Research Technician III","research"]
["Research Technician IV","research","it","2004-01-12"]
["RESEARCH TECHNOLOGIST","research","it"]
["Research/Event Coordinator","research",null,"2004-01-12"]
["Research/Project Manager","research",null,"2004-04-01"]
["Research/Scientific Staff","research"]
["researcj affiliate","research",null,"2004-01-12"]
["RESIDENTIAL COMPUTING CONSULTANT","admin",null,"2004-06-01"]
["RESIDENTIAL LIFE ASSOCIATE","admin","it"]
["RESNET COORDINATOR","admin",null,"2004-01-12"]
["Resource Development Coordinator","admin"]
["Restrospective Collection Supervisor","admin",null,"2005-12-15"]
["retired","non-mit",null,"2004-01-12"]
["retired research scientist","research",null,"2005-12-15"]
["RETIREE","community",null,"2004-06-01"]
["RETROSPECTIVE COLLECTION SUPERVISOR","admin",null,"2004-01-12"]
["RETURNING STUDENT","student","it","2004-04-01"]
["RF Engineer","research","it","2004-01-12"]
["RF Physicist","research"]
["RHIT; Manager of Medical Records","technical",null,"2004-01-12"]
["Richard Leghorn (1939) CD Asst Prof of Tech Innov","faculty",null,"2004-01-12"]
["RIKEN MIT PROGRAM ADMINISTRATOR","admin","it"]
["RLA / Associate HouseMaster East Campus","admin",null,"2004-04-01"]
["RLE, RESEARCH AFFILIATE, ASST DIR, / C E T A","admin","it"]
["RN Care Manager","technical"]
["ROBERT A SWANSON CAREER DEV AST PROF IN LIFE SCI","faculty","it"]
["Robert C Merton Professor of Financial Economics","faculty"]
["Robert J. Shillman Career Dev Assistant Prof of EE","faculty"]
["ROBERT N NOYCE ASSISTANT PROFESSOR","faculty","it"]
["ROBERT N NOYCE CAREER DEVEL ASSISTANT PROFESSOR","faculty","it","2004-01-12"]
["ROBERT N NOYCE CAREER DEVELOPMENT ASST PROFESSOR","faculty"]
["ROBERT N NOYCE ENG CAREER DEV ASSISTANT PROF","faculty"]
["Robert N Noyce Eng Career Dev Associate Professor","faculty"]
["Robert Noyce Engineering Career Dev Asst Professor","faculty"]
["Robert T. Haslam Professor of Chemical Engineering","faculty"]
["ROCKWELL INTERNATIONAL CAREER DEVEL ASSISTANT PROF","faculty"]
["ROCKWELL INT'L CAREER DEVEL ASSOCIATE PROFESSOR","faculty"]
["Rohsenow Professor","faculty"]
["Ronald A Kurtz Assoc Prof of Entrepreneurship","faculty"]
["Ronald A Kurtz Prof of Entrepreneurship","faculty"]
["Ronald E. Mcnair-NASA Visiting Professor","other academic"]
["Rooms & Guest Services Manager, EH","admin"]
["ROTCH VISUAL COLLECTIONS LIBRARIAN","admin"]
["ROYALTIES ASSISTANT","admin"]
["RPO Officer, EHS","admin"]
["RPP Assistant Officer, EHS","admin"]
["RPP Deputy Director, EHS","admin"]
["RPP Officer, EHS","admin"]
["RPP Project Technician Radiological, EHS","admin"]
["RPP Project Technician, EHS","admin"]
["RPP Senior Officer, EHS","admin"]
["RPP Senior Technician Radiological, EHS","admin"]
["RPP Senior Technician Radiological, EHS","admin"]
["RPP, Senior Technician Radiological, EHS","admin"]
["RSA Professor of Computer Science and Engineering","faculty"]
["RSCH ASSOC, MINING & MINERAL RESOURCE RSCH INST","research"]
["Rsch Scientist in Econ, Joint Prg in Global Change","research"]
["RSCH SCIENTIST, EDITOR, JOURNAL OF FUSION ENERGY","research",null,"2004-01-12"]
["S A P ANALYST PROGRAMMER","admin"]
["S A P TRAINER","admin"]
["S C Fang Professor of Chinese Language & Culture","faculty"]
["S E P T E PROFESSOR OF ENGINEERING","faculty"]
["S W ACQUISITION CONSULTANT","admin"]
["SAFETY OFFICER","admin"]
["SAFETY OFFICER, E H S","admin"]
["Safety Program Deputy Director, EHS","admin"]
["Safety Program Director, EHS","admin"]
["SAILING MASTER, COACH","technical"]
["Sales and Marketing Associate","admin"]
["Sales Assist","admin"]
["Sales Assistant","admin"]
["SALES ASST/ SP SALES COORD","admin",null,"2005-12-15"]
["Sales manager, domestic sales","admin"]
["SALES MANAGER, DOMESTIC SALES, TECHNOLOGY REVIEW","admin"]
["Sales Manager, Endicott House","admin",null,"2004-01-12"]
["Sales Representative, MIT Press","admin"]
["saling master, coach","admin",null,"2005-12-15"]
["Samuel A Goldblith Devt Assoc Prof of HST","faculty"]
["Samuel A Goldblith Devt Asst Prof of HST","admin",null,"2004-06-01"]
["SAP ANALYST PROGRAMMER","admin"]
["SAP BASIS/ SYSTEM ADMINISTRATOR","admin",null,"2005-12-15"]
["SAP BASIS/System Administrator","admin",null,"2005-12-15"]
["SAP Business Systems Analyst","admin","it"]
["SAP Communications Coordinator","admin","it"]
["SAP Partnet Vendor","non-mit","it"]
["SAP TRAINER","admin"]
["Sarofim Family Career Dev Associate Professor","faculty"]
["SCHERING PLOUGH LIBRARIAN","admin"]
["Scholarly Publishing/Licensing Consultant","admin"]
["SCHOOL COORDINATOR","admin"]
["SCHOOL S A P COORDINATOR","admin"]
["Schussel Professor","faculty"]
["SCIENCE FELLOW","research",null,"2004-01-12"]
["SCIENCE WRITER, M P C & MICROPHOTONICS CENTER","admin"]
["SCIENCE WRITER, NEWS OFFICE","admin",null,"2004-01-12"]
["Science Writer/Media Relations Specialist","admin"]
["SCIENTIFIC & SAFETY ADMINISTRATIVE OFFICER","admin",null,"2005-12-15"]
["Scientific Administrator","admin"]
["Scientific Affairs Manager","admin",null,"2004-04-01"]
["Scientific Illustrator","admin",null,"2005-12-15"]
["Scientific Programmer/Web site Manager","admin",null,"2004-01-12"]
["SDM STUDENT","student"]
["SECOND COOK","technical",null,"2004-01-12"]
["SECRETARY","admin"]
["SECRETARY - TECHNICAL","admin"]
["SECRETARY OF THE ALUMNI ASSOCIATION","admin"]
["SECTION ADMINISTRATIVE OFFICER","admin"]
["SECTION HEAD","admin",null,"2005-07-01"]
["SECTION HEAD / PROFESSOR","faculty"]
["Section Head, Administrative Services","admin",null,"2004-01-12"]
["Section Head, Cusotmer Services","admin"]
["Section Head/Library Assistant, Hayden","admin"]
["Section Head/Library Asst, Document Services","admin"]
["SECTION HEAD/LOCAL TECH EXPERT","admin"]
["Section Head/Professor","faculty"]
["Section Head/Professor of Theater Arts","faculty"]
["Section Head/SC Fang Prof of Chinese Lng & Culture","faculty"]
["SECURITIES GIFT ADMINISTRATOR","admin"]
["SECURITY CONSULTANT","admin"]
["Security Coord/LL","technical",null,"2004-01-12"]
["Security Officer","technical"]
["Security Officer (P/T)","technical"]
["SELEY DISTINGUISHED PROFESSOR IN MANAGEMENT","faculty"]
["Semanic Web Software Engineer","admin"]
["senior","student"]
["Senior A/P Assistant","admin",null,"2005-10-01"]
["Senior ABAP Developer","admin"]
["SENIOR ACADEMIC ADMINISTRATOR, LECTURER MECH ENG","admin"]
["SENIOR ACCOUNTANT","admin"]
["SENIOR ACCOUNTING OFFICER","admin",null,"2005-12-15"]
["Senior Accounting Officer-Special Projects","admin"]
["Senior Accounts Payable Assistant","admin",null,"2005-12-15"]
["SENIOR ACCOUNTS PAYABLE ASST","admin",null,"2005-12-15"]
["SENIOR ACQUISITIONS EDITOR","admin"]
["SENIOR ACQUISITIONS EDITOR, MIT PRESS","admin"]
["Senior Admin Assistant, Information Center","admin",null,"2005-03-15"]
["Senior Admin Asst, Community Services Office","admin",null,"2005-07-01"]
["Senior Admin Asst, Community Services Office","admin"]
["Senior Admin Staff, Technology Review","admin",null,"2005-12-15"]
["SENIOR ADMINISTATIVE STAFF, TECHNOLOGY REVIEW","admin"]
["SENIOR ADMINISTRATIVE ASSISTANT","admin"]
["Senior Administrative Assistant","admin"]
["Senior Administrative Assistant for Graduate Pgrms","admin"]
["Senior Administrative Assistant, Alumni Fund","admin"]
["Senior Administrative Assistant, Communications","admin"]
["Senior Administrative Assistant, E H S","admin"]
["Senior Administrative Assistant, EHS","admin",null,"2004-01-12"]
["Senior Administrative Assistant, EVP & CEO","admin"]
["Senior Administrative Staff, LL","admin"]
["Senior Adminstrative Assistant","admin"]
["Senior Advisor","admin"]
["SENIOR ADVISOR TO DIRECTOR OCR","admin"]
["Senior Advisor To Director, OCR","admin",null,"2004-01-12"]
["SENIOR ADVISOR TO INTERNATIONAL SCHOLARS","admin"]
["Senior Advisor to the President","admin",null,"2004-01-12"]
["Senior Advisor To the Vice President","admin"]
["Senior Aircraft Mechanic","technical"]
["SENIOR ALUMNI FUND & DEVELOPMENT OFFICER","admin"]
["SENIOR ANALYST PROGRAMMER","admin"]
["SENIOR ANALYST/ PROGRAMMER","admin"]
["Senior Analyst/Programmer","admin"]
["Senior Assoc Director,Career Development","admin"]
["Senior Associate Dean","admin",null,"2004-01-12"]
["SENIOR ASSOCIATE DEAN & LECTURER","admin","it"]
["Senior Associate Dean for Finance & Administration","admin","it","2005-10-01"]
["Senior Associate Dean for Graduate Students","admin","it","2005-10-01"]
["SENIOR ASSOCIATE DEAN FOR STUDENTS, HOUSE MASTER","admin","it"]
["Senior Associate Dean, DUE","admin","it"]
["Senior Associate Director, Communications","admin","it","2004-01-12"]
["Senior Associate Director, MBA Admissions","admin","it"]
["Senior Associate Director, MBA Program","admin","it"]
["Senior Associate Director,MBA Admissions","admin","it"]
["SENIOR ASSOCIATE EDITOR","admin","it"]
["SENIOR ASSOCIATE EDITOR / TECHNOLOGY REVIEW","admin",null,"2005-12-15"]
["SENIOR ASSOCIATE EDITOR, SMR","admin","it","2004-04-01"]
["SENIOR ASSOCIATE EDITOR/SMR","admin","it"]
["Senior Associate Technology Officer, LL","admin","it"]
["SENIOR AUDIO - VISUAL SPECIALIST","admin","it"]
["SENIOR AUDITOR","admin","it"]
["Senior Automation Engineer Team Leader","admin","it"]
["Senior Benefits Administrator","admin","it"]
["Senior Benefits Analyst","admin","it"]
["SENIOR BUDGET OFFICER","admin","it"]
["SENIOR BUDGET OFFICER FOR ACCOUNTING","admin","it"]
["SENIOR BUSINESS CONSULTANT","admin","it"]
["SENIOR BUSINESS STATEGIST, D SPACE PROJECT","admin","it"]
["Senior Business Strategist, D Space","admin","it"]
["SENIOR BUSINESS SYSTEMS ANALYST","admin","it"]
["SENIOR CASHIER","admin","it"]
["SENIOR COMMUNICATIONS OFFICER","admin","it","2004-01-12"]
["Senior Compliance Specialist","admin","it","2004-01-12"]
["Senior Compliance Specialist","admin","it"]
["Senior Computational Biologist","research","it"]
["Senior Computer Assistant","technical","it"]
["SENIOR COMPUTER OPERATOR","admin","it"]
["SENIOR CONSULTANT","admin",null,"2004-01-12"]
["SENIOR CONSULTANT, COMPETENCY GROUP","admin"]
["SENIOR CONSULTANT, STELLAR","admin"]
["Senior Consultant/Stellar & Head, Web Tools & Ops","admin"]
["Senior Content, Technology Review","admin"]
["SENIOR CONTRACT ADMINISTRATOR","admin",null,"2004-06-01"]
["Senior Cost Analyst","admin",null,"2005-10-01"]
["SENIOR COUNSEL","admin"]
["Senior Counsel and Mng Dir Envir Prog & Risk Mgmt","admin"]
["SENIOR COUNSEL FOR INTELLECTUAL PROPERTY","admin","it"]
["Senior Data Administrator","admin","it"]
["SENIOR DATA CENTER OPERATOR","technical","it"]
["SENIOR DATA ENTRY OPERATOR","admin","it"]
["SENIOR DATA ENTRY OPERATOR, OPERATIONS & SUPPT SRV","admin","it"]
["Senior Data Integrity Assistant","admin","it","2004-01-12"]
["Senior Data Integrity Assistant, Data Entry Svcs","admin","it"]
["SENIOR DATA LIBRARIAN","admin","it"]
["Senior Database Administrator","admin","it"]
["SENIOR DATABASE ANALYST","admin","it"]
["SENIOR DATABASE ANALYST, SAP","admin","it"]
["SENIOR DATABASE ANALYST, SAP R3 ADMINISTRATOR","admin"]
["Senior Database Architect","admin"]
["SENIOR DENTAL ASSISTANT","technical","it"]
["SENIOR DENTIST","technical","it"]
["Senior Designer, MIT Press","admin","it"]
["Senior Development Associate","admin","it"]
["SENIOR DEVELOPMENT OFFICER","admin","it"]
["Senior Development Writer","admin","it"]
["SENIOR DIET AIDE","technical","it"]
["Senior Dir, Institutional Initiatives","admin"]
["Senior Director for Strategic Initiatives","admin","it"]
["Senior Director of Development & Communications","admin","it"]
["Senior Director of Institute Events","admin","it"]
["Senior Director, Community Relations","admin","it"]
["Senior Director, Sloan","admin","it"]
["SENIOR ECONOMIST","admin","it"]
["SENIOR EDITOR","admin","it"]
["SENIOR EDITOR, COMMUNICATIONS","admin","it"]
["Senior Editor, MIT Press","admin","it"]
["SENIOR EDITORIAL ASSISTANT","admin","it"]
["SENIOR EDITORIAL ASSISTANT - TECHNICAL","admin","it"]
["Senior Editorial Information Coordinator","admin","it"]
["SENIOR ELECTRICAL ENGINEER","technical","it"]
["SENIOR ENGINEER, SYSTEMS ENGINEERING GROUP","research","it"]
["Senior Environmental Officer, EHS","admin","it"]
["Senior Events Planning Asst, Community Srvs Ofc","admin","it"]
["Senior Events Planning Asst, Community Svcs Ofc","admin","it"]
["Senior Faculty Liaison","admin","it"]
["SENIOR FELLOW","other academic","it"]
["Senior Finance Officer, Broad","admin","it"]
["Senior Financial Administrator","admin"]
["SENIOR FINANCIAL ANALYST","admin",null,"2005-12-15"]
["SENIOR FINANCIAL ASSISTANT","admin","it"]
["SENIOR FINANCIAL BUSINESS CONSULTANT","admin","it"]
["Senior Financial Manager, IS","admin","it"]
["SENIOR FINANCIAL PLANNING OFFICER","admin","it"]
["Senior Fire Safety Systems Engineer","admin","it"]
["SENIOR FISCAL OFFICER","admin","it"]
["Senior Gift Processing Associate","admin","it"]
["Senior Graphic Designer","admin","it"]
["Senior HR Officer","admin","it"]
["Senior Human Resources Administrator","admin","it"]
["Senior Human Resources Assistant","admin","it"]
["Senior Human Resources Representative","admin","it"]
["SENIOR INDUSTRIAL LIAISON OFFICER","admin","it"]
["Senior Information Specialist","admin","it"]
["Senior Inspector (Electronic)","admin","it"]
["Senior Inspector Mechanical","admin","it"]
["SENIOR INSTRUCTIONAL DESIGNER","admin","it"]
["SENIOR INTERNAL AUDITOR","admin","it"]
["Senior Internal Auditor, IT Specialist","admin","it"]
["Senior Investment Analyst","admin","it","2004-01-12"]
["Senior Investment Associate, Real Estate","admin",null,"2005-12-15"]
["SENIOR IT CONSULTANT","admin","it"]
["Senior IT Manager","admin","it"]
["Senior IT Project Manager","admin","it"]
["SENIOR LECTURER","other academic","it"]
["SENIOR LECTURER & UNDERGRADUATE OFFICER","other academic","it"]
["Senior Lecturer & Visiting Professor","other academic","it"]
["SENIOR LECTURER (RETIRED)","other academic","it"]
["SENIOR LECTURER / PROFESSOR EMERITUS","other academic","it"]
["SENIOR LECTURER CONCOURSE / E S G","other academic","it"]
["Senior Lecturer CTL & CEE","other academic","it"]
["SENIOR LECTURER EMERITUS","other academic","it"]
["SENIOR LECTURER TPP","other academic","it"]
["SENIOR LECTURER, ACTING ASSOCIATE DIRECTOR, L C S","other academic","it"]
["Senior Lecturer, Co-Dir Entrepreneurship Center","other academic","it","2004-01-12"]
["Senior Lecturer, Concourse/ESG","other academic","it"]
["SENIOR LECTURER, DIRECTOR SDM FELLOWS PROGRAM","other academic","it"]
["SENIOR LECTURER, EMERITUS","other academic"]
["SENIOR LECTURER, PROFESSOR AND DEAN EMERITUS","other academic"]
["SENIOR LECTURER/ PROFESSOR EMERITUS","other academic",null,"2005-12-15"]
["Senior Lecturer/Director of the Practice School","other academic"]
["Senior Lecturer/Professor Emeritus","other academic"]
["SENIOR LECTURER/VISITING PROFESSOR","other academic",null,"2004-01-12"]
["Senior Legislative Assistant","admin","it"]
["Senior Lending Representative/CU","admin"]
["SENIOR LIBRARY ASSISTANT","admin"]
["SENIOR LIBRARY WEB ASSISTANT","admin",null,"2004-01-12"]
["SENIOR MAJOR GIFTS OFFICER","admin",null,"2005-03-15"]
["SENIOR MAJOR GIFTS OFFICER FOR THE ARTS","admin"]
["Senior Manager, AMPS","admin"]
["Senior Manager, HR","admin",null,"2005-10-01"]
["Senior Manager, HRIS","admin",null,"2004-01-12"]
["Senior Mechanical Engineer","admin"]
["Senior Media and Design Specialist","admin"]
["SENIOR MEDICAL ASSISTANT","admin"]
["SENIOR MEDICAL RECORDS ASSISTANT","admin"]
["SENIOR MEDICAL SECRETARY","admin"]
["Senior Member Relations Rep/CU","admin"]
["SENIOR MICROFILMER","admin"]
["Senior NCO","admin"]
["SENIOR NETWORK ENGINEER","admin"]
["SENIOR OFFICE ASSISTANT","admin"]
["SENIOR OFFICE ASSISTANT, NEWS OFFICE","admin",null,"2004-01-12"]
["SENIOR OFFICE ASSISTANT, NOTARY PUBLIC","admin"]
["Senior Office Assistant, Ofc of Minority Education","admin"]
["Senior Officer, EHS","admin"]
["Senior Online Director, Tech Review","admin"]
["SENIOR OPTICIAN / MANAGER","admin"]
["Senior Optician/Manager","admin",null,"2004-01-12"]
["SENIOR PATENT DOCUMENTATION CLERK","admin","it"]
["Senior Payroll Assistant","admin",null,"2004-01-12"]
["SENIOR PC ANALYST","admin"]
["Senior Photographer","technical"]
["SENIOR POST DOCTORAL ASSOCIATE","other academic","it","2004-01-12"]
["SENIOR POSTDOCTORAL ASSOCIATE","other academic","it"]
["SENIOR POSTDOCTORAL FELLOW","other academic","it"]
["Senior Postdoctoral Research Associate","research",null,"2004-01-12"]
["Senior Principal Venture Analyst/Advisor","admin","it"]
["SENIOR PRODUCER","admin","it"]
["SENIOR PRODUCTION COORDINATOR","admin","it"]
["SENIOR PRODUCTION EDITOR","admin","it"]
["SENIOR PROGRAM DEVELOPMENT OFFICER","admin","it"]
["Senior Programmer Analyst","admin","it"]
["Senior Project Consultant","admin"]
["SENIOR PROJECT DEVELOPMENT MANAGER","admin"]
["SENIOR PROJECT DIRECTOR","admin","it"]
["SENIOR PROJECT MANAGER","admin"]
["SENIOR PROJECT MANAGER FOR UTILITIES, FACILITIES","admin"]
["SENIOR PROJECT MANAGER, CONSTRUCTION","admin"]
["SENIOR PROJECT MANAGER, CONSTRUCTION/ADA SPECIALST","admin"]
["Senior Project Manager, Construction/ADA Specialst","admin"]
["SENIOR PROJECT MANAGER, DISCOVERY","admin"]
["Senior Project Manager, MIT Design Construction","admin"]
["Senior Property Accountant","admin"]
["Senior Property Inventory Assistant","admin"]
["SENIOR PUBLICIST","admin"]
["Senior Purchasing Assistant","admin"]
["Senior Quality Assurance Analyst","admin"]
["SENIOR REACTOR OPERATOR","admin"]
["Senior Reactor Operator Trainee","technical"]
["SENIOR REAL ESTATE OFFICER","admin"]
["Senior Receiving Clerk","admin"]
["Senior Research Administrator","research"]
["SENIOR RESEARCH ANALYST","admin"]
["Senior Research Analyst, Development Research Syst","research"]
["SENIOR RESEARCH ANALYST, DEVELOPMENT RSCH SYSTEMS","admin"]
["SENIOR RESEARCH ANALYST, RESOURCE DEVELOPMENT","admin"]
["SENIOR RESEARCH ASSOCIATE","admin"]
["SENIOR RESEARCH ENGINEER","research",null,"2005-12-15"]
["SENIOR RESEARCH ENGINEER & LECTURER","research"]
["Senior Research Fellow","research"]
["Senior Research Project Manager","research"]
["SENIOR RESEARCH SCIENTIST","research","it","2004-01-12"]
["Senior Research Scientist & Group Leader","research"]
["Senior Research Scientist (MAP)","research"]
["SENIOR RESEARCH SCIENTIST / GROUP LEADER","research"]
["SENIOR RESEARCH SCIENTIST ASSTDIRECTOR P S F C","research"]
["SENIOR RESEARCH SCIENTIST, HST","research"]
["Senior Research Scientist, PSFC Associate Director","admin"]
["SENIOR RESEARCH SCIENTIST, PSFC DIVISION HEAD","research"]
["SENIOR RESEARCH SCIENTIST, SENIOR LECTURER","research"]
["Senior Research Scientist/Assistant Director PSFC","research"]
["Senior Research Scientist/Group Leader","research"]
["SENIOR RESEARCH STAFF","research"]
["Senior Research/Information Analyst","research",null,"2004-04-01"]
["SENIOR S A P DEVELOPER","admin",null,"2005-12-15"]
["SENIOR SAP & BUDGET PROCESS OFFICER","admin","it","2005-10-01"]
["Senior Scientific Project Manager","research",null,"2004-06-01"]
["SENIOR SCIENTIST","research",null,"2005-03-15"]
["SENIOR SCIENTIST, LASER BIOMEDICAL RESEARCH CENTER","research"]
["SENIOR SEARCH CONSULTANT","admin"]
["SENIOR SECRETARY","admin"]
["SENIOR SECRETARY - EDITORIAL","admin"]
["SENIOR SECRETARY - MEDICAL","admin"]
["SENIOR SECRETARY - TECHNICAL","admin"]
["Senior Secretary, Medical","admin"]
["SENIOR SECRETARY-MEDICAL","admin"]
["Senior Software Architect","admin"]
["Senior Software Developer/Systems Manager","admin"]
["Senior Software Engineer","admin"]
["Senior Software Engineer I","admin"]
["SENIOR STAFF ACCOUNTANT","admin",null,"2004-01-12"]
["SENIOR STAFF ASSISTANT","admin"]
["SENIOR STAFF ASSISTANT, COMMUNICATIONS OFFICE","admin"]
["SENIOR STAFF ASSISTANT, M I T WASHINGTON OFFICE","admin"]
["SENIOR STAFF ASSISTANT, PUBLISHING SERVICES BUREAU","admin"]
["SENIOR STAFF, LIN LAB - PRIN RESCH SCI, L I D S","admin"]
["SENIOR STAFF, LINCOLN LAB/PRIN RESEARCH SCI, LIDS","admin"]
["SENIOR STOCK CLERK","admin"]
["SENIOR STOCK CLERK - ADMINISTRATIVE ASSISTANT","admin"]
["Senior Stock Clerk - Administrative Asst","admin"]
["Senior Strategist","admin"]
["SENIOR STRATEGIST, ACADEMIC COMPUTING ENTERPRISE","admin"]
["Senior Strategist,Academic Computing Ent","admin"]
["SENIOR SUBAWARD ADMINISTRATOR","admin"]
["SENIOR SUBCONTRACT ADMINISTRATOR","admin"]
["Senior SW Engineer","admin"]
["Senior System Admin/Programmer","admin","it"]
["Senior System Administrator","admin"]
["Senior System Programmer/Administrator","admin"]
["Senior Systems Administrator","admin","it"]
["SENIOR SYSTEMS ANALYST","admin"]
["SENIOR SYSTEMS PROGRAMMER","admin"]
["SENIOR SYSTEMS PROGRAMMER, A N S","admin","it"]
["Senior Systems Programmer, ANS","admin"]
["Senior Systems Programmer, Web Based Services","admin","it"]
["SENIOR SYSTEMS SPECIALIST","admin"]
["SENIOR TECH ASSISTANT/LOCAL TECHNOLOGY EXPERT","admin"]
["SENIOR TECHNICAL ASSISTANT","admin",null,"2004-01-12"]
["SENIOR TECHNICAL INSTRUCTOR","other academic"]
["SENIOR TECHNICAL LEADER, I S","admin"]
["Senior Technical Leader, IS","admin"]
["Senior Technical Support Specialist","admin"]
["SENIOR TECHNICAL WRITER","admin",null,"2005-12-15"]
["SENIOR TECHNICIAN","technical"]
["Senior Technician - Chem/Gas Facility","technical"]
["SENIOR TECHNICIAN - ELECTRONIC","technical"]
["Senior Technician Chemical","technical",null,"2005-04-06"]
["Senior Technician Electrical","technical"]
["SENIOR TECHNICIAN ELECTRO - MECHANICAL","technical",null,"2004-01-12"]
["SENIOR TECHNICIAN ELECTRONIC","technical"]
["Senior Technician Electronic - Optical","technical","it"]
["Senior Technician Integrated Circuit","technical",null,"2005-12-15"]
["SENIOR TECHNICIAN MECHANICAL","technical",null,"2005-12-15"]
["SENIOR TECHNICIAN RADIOLOGICAL","technical",null,"2004-01-12"]
["Senior Technician Radiological, EHS","technical"]
["Senior Technician, EHS","admin"]
["Senior Technician, Electronic","technical","it"]
["SENIOR TELEPHONE OPERATOR","technical","it"]
["Senior Telephony Analyst","admin","it"]
["Senior Travel Assistant","admin","it","2004-01-12"]
["SENIOR TRAVEL ASST","admin"]
["Senior Usability Consultant","admin","it"]
["Senior Vice President, Finance, Credit Union","admin"]
["Senior Vice President, Lending","admin","it"]
["SENIOR VISITOR SERVICES ATTENDANT","admin","it"]
["SENIOR WEB DESIGNER","admin","it"]
["Senior Web Strategist and Publisher, MIT Home Page","admin","it"]
["Senior Welding Specialist","admin"]
["SENIOR WRITER","admin"]
["SENIOR WRITER, NEWS OFFICE","admin"]
["Senoir J2EE and Web Developer","admin"]
["SEPTE Professor of Engineering","faculty","it"]
["SERGEANT","technical","it"]
["SERIALS ACQUISITIONS LIBRARIAN","admin"]
["SERIALS CATALOGING LIBRARIAN","admin"]
["Serials Copy Cataloger,Cataloging & Metadata Servs","admin"]
["SERVICE ASSISTANT","admin"]
["SERVICE ASST, RESIDENCE & CAMPUS ACTIVITIES","admin",null,"2004-01-12"]
["SERVICE LEARNING AND OUTREACH COORDINATOR","admin"]
["Service Learning Coordinator","technical"]
["SERVICE STAFF","technical"]
["Service Staff - LL - NUCoop","technical"]
["Service Staff - LL - NUCoop","technical","it"]
["Shift Leader","technical","it"]
["SHIFT LEADER, DATA CENTER OPERATIONS SERVICES","admin",null,"2004-01-12"]
["Shift Leader, Data Center Operations Svc","admin"]
["SHIFT SUPERVISOR","technical",null,"2005-12-15"]
["SHIPPER","technical"]
["Shipper/Mail Processor B","technical","it"]
["SHIPPERS HELPER","technical"]
["Shop Helper A","technical"]
["Shop Helper B","technical",null,"2004-01-12"]
["SHUTDOWN COORDINATOR","technical"]
["SHUTTLE DRIVER","technical"]
["SILICON PROJECT MANAGER","research",null,"2005-12-15"]
["SIMILE Project Manager","admin"]
["SIMONS PROFESSOR IN MATHEMATICS","admin",null,"2005-03-15"]
["Simons Professor of Mathematics","faculty"]
["SIMONS PROFESSOR OF MATHEMATICS (ON LEAVE, SPRING)","faculty"]
["Site Coordinator","admin"]
["Siteman(48) Prof of Entrepr & Prof of Political Sc","faculty"]
["SLOAN COMPUTER LABS MANAGER","admin"]
["Sloan Director of Human Resources","admin"]
["SLOAN DISTINGUISHED PROF OF MANAGEMENT","faculty"]
["Sloan Distinguished Prof of Mgmt (on sabbatical)","faculty"]
["SLOAN DISTINGUISHED PROF OF MGT (ON LEAVE)","faculty"]
["SLOAN DISTINGUISHED PROFESSOR OF MANAGEMENT","faculty"]
["SLOAN DISTINGUISHED PROFESSOR OF MGT (ON LEAVE)","faculty"]
["SLOAN FELLOW","student"]
["SLOAN FELLOWS PROFESSOR OF MGT EMERITUS/ SR LECT","other academic"]
["Sloan Fellows Professor of Mgt Emeritus/Sr Lect","other academic",null,"2005-12-15"]
["sloan student","student"]
["SOCIAL WORKER","technical"]
["SOCIETY OF SLOAN FELLOWS PROFESSOR","faculty",null,"2004-01-12"]
["SODEXHO CONTRACTOR","technical"]
["SoE Professor of Teaching Innovation","faculty"]
["SOFTWARE ACQUISITION COORDINATOR","admin"]
["SOFTWARE ARCHITECT","admin"]
["Software Developer","admin"]
["SOFTWARE ENGINEER","admin"]
["Software Engineer I","admin"]
["Software Engineer II","admin",null,"2005-12-15"]
["Software Engineer II, Project Lead","admin"]
["SOFTWARE LIBRARIAN","admin"]
["Software Project Manager","admin"]
["Software Release Analyst","admin"]
["sophomore","student"]
["Sophomore & Lincoln-Lab Tech Asst","admin"]
["Sous Chef, EH","technical",null,"2004-01-12"]
["SP FORMATS CAT LBRN & SPVR MONO COPY-BSD CAT SECT","admin"]
["Space & Renovatn Mgr","admin",null,"2004-01-12"]
["Space & Renovatn Mgr, Physics Green Ctr","admin"]
["SPACE ADMINISTRATOR","admin",null,"2004-01-12"]
["SPACE AND RENOVATION MANAGER, PHYSICS GREEN CENTER","admin"]
["Space Management Assistant","admin",null,"2005-12-15"]
["SPATIAL DATA SPECIALIST","admin"]
["Spec Asst to  Director, LL","admin"]
["Spec Asst To Pres & Ombudsperson, Adjunct Prof","admin"]
["SPEC ASST TO PRES, OMBUDSPERSON, ADJ PROF OF MGT","admin"]
["Spec Asst to the Dean for Student Leader","admin"]
["SPEC AST TO PRES, OMBUDSPERSON, ADJ PRF OF URB ST","admin"]
["SPECIAL ADVISOR TO THE EXECUTIVE VICE PRESIDENT","admin",null,"2005-12-15"]
["SPECIAL ADVISOR-CHINA MANAGEMENT EDUCATION PRGMS","admin"]
["Special Advisor-China Mgmt Educatn Progs","admin",null,"2004-01-12"]
["SPECIAL ASSISTANT","admin"]
["SPECIAL ASSISTANT TO THE CHANCELLOR, PROF EMERITUS","admin"]
["SPECIAL ASSISTANT TO THE DEAN","admin"]
["Special Assistant To the Dean  for Human Resources","admin"]
["SPECIAL ASSISTANT TO THE DEAN FOR FINANCE","admin"]
["Special Assistant To the Dean for Human Resources","admin"]
["SPECIAL ASSISTANT TO THE DEAN, PLANNING","admin"]
["Special Assistant to the Deans","admin"]
["Special Assistant to the EVP/Treasurer","admin","it"]
["SPECIAL ASSISTANT TO THE EXECUTIVE VICE PRESIDENT","admin"]
["Special Assistant to the President","admin"]
["SPECIAL ASSISTANT TO THE PRESIDENT AND CHANCELLOR","admin"]
["SPECIAL ASSISTANT TO THE SENIOR VICE PRESIDENT","admin"]
["SPECIAL ASSISTANT, OFFICE OF","admin",null,"2005-06-01"]
["SPECIAL ASSISTANT, OFFICE OF THE PRESIDENT","admin"]
["SPECIAL ASSISTANT, OFFICE OF THE PROVOST","admin"]
["Special Asst to Dean for Human Resources","admin"]
["SPECIAL ASST TO DEPT HEAD/ PROF DEV DIRECTOR/LECT","admin","it"]
["Special Asst To Dept Head/Prof Dev Director/Lect","admin"]
["Special Asst to Director, LL","research","it","2004-01-12"]
["Special Asst to Executive Vice President","admin","it"]
["Special Asst to the Dean for Finance","admin","it"]
["Special Asst to the Director, LL","research","it"]
["Special Exec. Programs","admin","it"]
["SPECIAL PROJECT DIRECTOR","admin","it","2004-01-12"]
["Special Project Manager","admin","it"]
["Special Projects","admin","it"]
["SPECIAL PROJECTS ASSISTANT","admin","it"]
["SPECIAL PROJECTS DIRECTOR","admin","it"]
["Special Projects Manager","admin","it"]
["Special Projects Officer","admin"]
["Spon Res Staff - Tech,  Lincoln Lab","technical"]
["SPONOSRED RESEARCH STAFF TECH SUPV","research",null,"2004-06-01"]
["sponsnored research technical staff","research",null,"2005-12-15"]
["SPONSOR COLLABORATION MANAGER, CC++","admin"]
["Sponsor Collaboration Manager, TTT","admin"]
["SPONSORED RESEARCH","research"]
["SPONSORED RESEARCH ADMIN STAFF","research"]
["SPONSORED RESEARCH ADMINISTRATIVE ASSISTANT","research"]
["SPONSORED RESEARCH ADMINISTRATIVE STAFF","research"]
["SPONSORED RESEARCH ADMINISTRATIVE SUPERVISOR","research"]
["Sponsored Research Administrative Supv","admin"]
["Sponsored Research Assessment Specialist","research"]
["SPONSORED RESEARCH STAFF","research","it"]
["SPONSORED RESEARCH STAFF - TECHNICAL","research"]
["SPONSORED RESEARCH STAFF ADMINISTRATOR","research"]
["SPONSORED RESEARCH STAFF ENGINEER","research"]
["Sponsored Research Staff Technical Supervisor","research","it"]
["SPONSORED RESEARCH STATISTICIAN","research",null,"2005-12-15"]
["SPONSORED RESEARCH TECH STAFF, LAB MANAGER GTL","research","it","2004-01-12"]
["SPONSORED RESEARCH TECH SUPVRS","research","it","2004-01-12"]
["SPONSORED RESEARCH TECHNICAL STAFF","research",null,"2005-12-15"]
["SPONSORED RESEARCH TECHNICAL SUPERVISOR","research","it"]
["SPONSORED RESEARCH TECHNICAL SUPERVISOR, MR MAGNET","research","it"]
["SPONSORED RESERCH TECHNICAL STAFF","research","it","2004-01-12"]
["SPOUSE","community","it"]
["SPOUSE OF PROFESSOR EMERITUS","community","it"]
["Spouse of Student","student","it"]
["Sprinkler Mechanic","technical","it"]
["SPURS ADMINISTRATOR","admin","it"]
["SPVR COACH R & M TECHNICAL TEAM 2ND SHIFT","technical","it"]
["SPVR COACH, REPAIR & MAINTENANCE UTILITY TEAM","technical","it"]
["SPVR/COACH R & M FIRE PROTECT,TECH, EMRGCY R TEAM","technical","it"]
["SR ACCOUNT REPRESENTATIVE","admin","it"]
["SR ACCOUNTING OFFICER","admin","it"]
["Sr Admin Assistant, Alumni Travel Program","admin",null,"2005-12-15"]
["Sr Admin Asst & Assistant to the Director","admin",null,"2005-12-15"]
["Sr Admin Asst/Marketing","admin","it"]
["Sr Administrative Assistant, New Student Programs","admin","it","2004-01-12"]
["SR ADVISOR TO DIRECTOR - O C R","admin","it"]
["SR ASSOC DEAN FOR STUDENTS, HOUSE MASTER","admin","it"]
["Sr Assoc Dean Student Lf & Exec Dir Enterprise Ser","admin","it"]
["SR ASSOC DIR, CAREER ED & COUNSELING","admin","it"]
["Sr Assoc Dir, Student Financial Aid & Employment","admin","it","2004-01-12"]
["SR ASSOCIATE DEAN FOR FINANCE & ADMINISTRATION","admin","it"]
["Sr Business Devel/Marktg Analyst/Advisor","admin","it"]
["Sr Communications Ofcr/Science Wrtr, News Office","admin","it"]
["SR COMPUTER ASSISTANT","admin","it","2005-10-01"]
["SR COMPUTER OPERATOR","admin","it"]
["Sr Consultant, Ed Technology Innovation","admin","it"]
["Sr Data Analyst, Institutional Research","admin","it"]
["Sr Data Integrity Assistant, Online Projects","admin","it"]
["Sr Data Integrity Asst, Data Entry Services","admin",null,"2005-12-15"]
["SR DATABASE ANALYST, SAP R3 ADMINISTRATOR","admin","it"]
["SR EDITORIAL ASSISTANT","admin","it"]
["Sr Engineer, Systems Engineering Group","admin","it"]
["SR FINANCIAL ASSISTANT","admin","it"]
["SR FINANCIAL STRATEGIST/PROJ LEADER & BUS CONSULT","admin","it"]
["SR HR OFFICER","admin",null,"2005-12-15"]
["Sr Inspector (Materials & Processing)","admin"]
["SR LEC, CO-DIR ENTREPRENEURSHIP CENTER","other academic",null,"2005-12-15"]
["SR LECT - DIR, FELLOWS PROG,","other academic",null,"2005-12-15"]
["SR LECT & DIR UGRAD PRMS/ASSOC DEAN UNDERGRAD ED","admin"]
["SR LECT & DIR UGRADPRMS/ASSOC DEAN UNDERGRAD ED","other academic"]
["SR LECTURER","other academic"]
["SR LECTURER - DIR, FELLOWS PROG, LEADERS FOR MFG","other academic"]
["SR LECTURER, D M S E, AND RESEARCH ENGINEER, M P C","other academic"]
["SR LECTURER, DIRECTOR CTR FOR INFO SYSTEMS RSCH","other academic"]
["SR LECTURER, DIRECTOR S D M FELLOWS PROGRAM","other academic"]
["SR LECTURER, MANAGING DIR, MIT ENTRPRENEURSHIP CTR","other academic",null,"2005-12-15"]
["SR LECTURER, PROFESSOR EMERITUS, FORD PROF OF ENG","other academic"]
["Sr Lecturer/Dir, LFM Fellows Program","other academic"]
["Sr Legislative Assistant, MIT Washington Office","admin"]
["SR LENDING REPRESENTATIVE/CU","admin",null,"2005-10-01"]
["SR LIBRARY ASSISTANT","admin"]
["Sr Managing Dir, Devlpnt & Campaign Stra","admin"]
["SR MARKETING DEVELOPMENT MGR, D SPACE PROJECT","admin"]
["SR MULTIMEDIA PRODUCER","admin"]
["SR NETWORK ENGINEER","admin",null,"2004-01-12"]
["SR OFFICE ASSISTANT","admin"]
["SR OFFICE ASSISTANT, NEWS OFFICE","admin"]
["SR OFFICE ASST","admin"]
["SR OFFICE ASST, COORDINATOR, HUMAN RIGHTS","admin"]
["SR OFFICE ASST, L F M/ S D M","admin"]
["SR OFFICE ASST, OFFICE OF MINORITY EDUCATION","admin"]
["SR PC ANALYST","admin"]
["SR POSTDOCTORAL ASSOCIATE","other academic"]
["Sr Principal Gifts Researcher, Res Dev","admin"]
["Sr Proj Manager & Special Assistant","admin",null,"2006-01-31"]
["Sr Proj Manager & Special Asst to IS VP","admin",null,"2006-01-31"]
["SR PROJ MNGR & SPECIAL ASST TO IS V P","admin",null,"2006-01-31"]
["SR PROJECT Manager","admin",null,"2006-01-31"]
["SR PROJECT MANAGER FOR UTILITIES, FACILITIES DEPT","admin",null,"2006-01-31"]
["SR PROJECT MANAGER, CONSTRUCTION/A D A SPECIALIST","admin",null,"2006-01-31"]
["SR PROJECT MANAGER, DESIGN & CONSTRUCTION SERVICES","admin",null,"2006-03-09"]
["SR PROJECT MGR - M I T DESIGN CONSTRUCTION","admin",null,"2006-03-09"]
["Sr Purchasing & Finance Administrator","admin",null,"2006-03-09"]
["SR RES SCIENTIST","research",null,"2006-03-09"]
["Sr Research Analyst, Resource Developmt","admin",null,"2006-03-09"]
["SR RESEARCH ASSOC, C T P I D/ LECTURER TPP","research",null,"2006-03-09"]
["SR RESEARCH ASSOCIATE","research",null,"2006-03-09"]
["Sr Research Engineer and Associate Director of TPP","research",null,"2006-03-09"]
["Sr Research Scientist & Chairman of CISR","research",null,"2006-03-09"]
["SR RESEARCH SCIENTIST & DIR, CTR FOR INFO SYS RES","research",null,"2006-03-09"]
["SR RESEARCH SCIENTIST & GROUP LEADER","research",null,"2006-03-09"]
["SR RESEARCH SCIENTIST EMERITUS","research",null,"2006-04-06"]
["SR RESEARCH STAFF","research",null,"2006-04-06"]
["SR RF ENGINEER","research",null,"2006-04-06"]
["Sr Rsch Sci & Head of PFSC Comp Services","research",null,"2006-04-06"]
["Sr Rsch Sci & Head of PSFC Comp Services","admin",null,"2006-04-06"]
["SR RSCH SCI &GROUP LEADER/HEA D,OFF OF COM SERVICE","research",null,"2006-04-06"]
["SR RSCH SCI, SSM; CO-DIR,PROD INFO.TECH INITIATIVE","research",null,"2006-06-02"]
["SR SAP & BUDGET PROCESS OFFICER","admin",null,"2006-06-02"]
["SR SECRETARY","admin",null,"2006-06-02"]
["Sr Secretary, MIT/Bates Facilities Dept","admin",null,"2006-06-02"]
["Sr Security Coord/LL","technical",null,"2006-06-02"]
["SR STAFF ASSISTANT, GOVT & COMMUNITY RELATIONS","admin",null,"2006-10-13"]
["SR STAFF ASSISTANT, INFORMATION CENTER","admin",null,"2006-10-13"]
["SR STAFF ASST, OFC OF THE SECRETARY OF THE CORP","admin",null,"2006-10-13"]
["SR STRATEGIST, ACADEMIC COMPUTING ENTERPRISE","admin",null,"2006-10-13"]
["SR SYSTEMS DESIGNER","admin",null,"2006-10-13"]
["SR SYSTEMS PROGRAMER","admin",null,"2006-10-13"]
["SR SYSTEMS PROGRAMMER","admin",null,"2006-10-13"]
["Sr Systems Programmer, Web Based Services","admin",null,"2006-10-13"]
["SR TECHNICAL ASSISTANT","admin",null,"2006-10-13"]
["SR TECHNICAL ASST, LOCAL TECH EXPERT","admin",null,"2006-10-13"]
["Sr Technical Project Manager, ADVANCE Prog Svcs","admin",null,"2006-10-13"]
["Sr Technical Project Manager, ANS","technical",null,"2006-10-13"]
["Sr Technical Project Manager, Ops & Info Services","technical",null,"2006-10-13"]
["Sr Technical Project Manager, Ops & Info Systems","admin",null,"2006-10-13"]
["Sr Technical Project Manager, Ops & Info Sytems","admin",null,"2006-10-13"]
["Sr Technical Project Manager, Web Based Services","admin",null,"2006-10-13"]
["SR TECHNICIAN ELECTRO - MECHANICAL","technical",null,"2006-10-13"]
["Sr Telephone Operator/LL","technical",null,"2006-10-13"]
["SR VISITOR SERVICES ATTENDANT","technical",null,"2006-10-13"]
["Sr. Adm Asst., Ofc of the Corporation","admin",null,"2006-10-13"]
["Sr. Associate Dean for Admin & Student Develop.","admin",null,"2006-10-13"]
["Sr. Associate Dean for Student Development","admin",null,"2006-10-13"]
["Sr. Associate Dean/Associate Professor","faculty",null,"2006-10-13"]
["Sr. Automation Engineer","admin",null,"2006-10-13"]
["Sr. Business Strategist","admin",null,"2006-10-13"]
["Sr. Business Strategist, D Space","admin",null,"2006-10-13"]
["Sr. Financial Assistant","admin",null,"2006-10-13"]
["Sr. Financial Officer","admin",null,"2006-10-13"]
["Sr. J2EE & Web Developer","admin",null,"2006-10-13"]
["SR. LEGISLATIVE ASSISTANT, MIT WASHINGTON OFFICE","admin",null,"2006-10-13"]
["Sr. Proj Manager & Spec.Asst. to IST VP","admin",null,"2006-10-13"]
["Sr. Software Engineer","admin",null,"2006-10-13"]
["SR. TECHNICAL INSTRUCTOR","technical",null,"2006-10-13"]
["Sr. Technical Leader","admin",null,"2006-10-13"]
["Sr. Technical Project Manager, Ops & Info. Systems","admin",null,"2006-10-13"]
["SRS - TECHNICAL","admin",null,"2006-10-13"]
["SRS Acaademic/Student Administrator","admin",null,"2006-10-13"]
["SRS Academic/Student Administrator","research",null,"2006-10-13"]
["SRS Academic/Student Manager","admin",null,"2006-10-13"]
["SRS Communications","admin",null,"2006-10-13"]
["SRS Communications Manager","research",null,"2006-10-13"]
["SRS COMPUTER AND GRAPHICS SPECIALIST","admin",null,"2006-10-13"]
["SRS Facilities Operations","technical",null,"2006-10-13"]
["SRS Facilities Operations Manager","technical",null,"2006-10-13"]
["SRS Financial Manager","research",null,"2006-10-13"]
["SRS Financial Staff","admin",null,"2006-10-13"]
["SRS Health Services","research",null,"2006-10-13"]
["SRS HR Manager","research",null,"2006-10-13"]
["SRS HR Professional","admin",null,"2006-10-13"]
["SRS IT/IS Manager","research",null,"2006-10-13"]
["SRS IT/IS Professional","admin",null,"2006-10-13"]
["SRS Library and Museum","admin",null,"2006-10-13"]
["SRS Program Officer","admin",null,"2006-10-13"]
["SRS Program Staff","admin",null,"2006-10-13"]
["SRS PROGRAMMER","admin",null,"2006-10-13"]
["SRS Research Officer","research",null,"2006-10-13"]
["SRS TECH PROGRAMMER","admin",null,"2006-11-01"]
["SRS TECH SUPERVISOR AND VACUUM ENGINEER","technical",null,"2006-11-01"]
["SRS Technical Programmer","admin",null,"2006-11-01"]
["SRS Technical Staff","admin",null,"2006-11-01"]
["SRS-Technical Assistant","technical",null,"2006-11-01"]
["SSIT DOCUMENTATION LEAD","admin",null,"2006-11-01"]
["SSIT Documentation Leader","admin",null,"2006-11-01"]
["ST LAURENT ASSOC PROF OF CHEM ENGINEERING","faculty",null,"2006-11-01"]
["ST LAURENT ASSOCIATE PROFESSOR","faculty",null,"2006-11-01"]
["ST LAURENT PROF OF CHEM ENG","faculty",null,"2006-11-01"]
["ST LAURENT PROFESSOR OF CHEMICAL ENGINEERING","faculty",null,"2006-11-01"]
["staff","admin",null,"2006-11-01"]
["STAFF ACCOUNTANT","admin",null,"2006-12-01"]
["STAFF ACCOUNTANT, TECHNOLOGY REVIEW","admin",null,"2006-12-01"]
["STAFF ACOUNTANT","admin",null,"2006-12-01"]
["STAFF ADMINISTRATOR","admin",null,"2006-12-01"]
["STAFF ADMINISTRATOR, LFO","admin",null,"2007-03-01"]
["STAFF ADMINISTRATOR, SAFETY OFFICER","admin",null,"2007-03-01"]
["STAFF ADMINISTRATOR/SAFETY OFFICER","admin",null,"2007-03-01"]
["Staff Affiliate","admin",null,"2007-03-01"]
["STAFF ASSISTANT","admin",null,"2007-03-01"]
["Staff Assoc., Committee on Academic Performance","admin",null,"2007-03-01"]
["STAFF ASSOCIATE","admin",null,"2007-04-01"]
["STAFF ASSOCIATE FOR RESEARCH & DEVELOPMENT","admin",null,"2007-04-01"]
["Staff Associate II","admin",null,"2007-04-01"]
["STAFF ASSOCIATE, ACAD RESOUCES CTR","admin",null,"2007-04-01"]
["STAFF ASSOCIATE, ACADEMIC PERFORMANCE, OAS","admin",null,"2007-04-01"]
["Staff Associate, Academic Resources Center","admin",null,"2007-04-01"]
["STAFF ASSOCIATE, ACADEMINC RESOURCE CENTER","admin",null,"2007-04-01"]
["STAFF ASSOCIATE, ADMINISTRATIVE SERVICES","admin",null,"2007-04-01"]
["Staff Associate, Advising and Mentorship","admin",null,"2007-04-01"]
["STAFF ASSOCIATE, DUE","admin",null,"2007-07-11"]
["STAFF ASSOCIATE, GOVERNMENT & COMMUNITY RELATIONS","admin",null,"2007-07-11"]
["STAFF ASSOCIATE, INFORMATION CENTER","admin",null,"2007-07-11"]
["STAFF ASSOCIATE, M I T WASHINGTON OFFICE","admin",null,"2007-07-11"]
["STAFF ASSOCIATE, M I T WOMEN'S LEAGUE","admin",null,"2007-07-11"]
["STAFF ASSOCIATE, MIT WOMEN'S LEAGUE","admin",null,"2007-07-11"]
["STAFF ASSOCIATE, OAS","admin",null,"2007-07-11"]
["STAFF ASSOCIATE, OFFICE OF THE PRESIDENT","admin",null,"2007-07-11"]
["STAFF ASSOCIATE, STUDENT ACTIVITIES FINANCES","admin",null,"2007-07-11"]
["Staff Economist/Soc Sci Resrcher, COFHE","admin",null,"2007-07-11"]
["STAFF ECONOMIST/SOCIAL SCIENCE RESEARCHER, COFHE","admin",null,"2007-10-11"]
["STAFF NURSE - MEDICAL","admin",null,"2007-10-11"]
["Staff Nurse, Medical","technical",null,"2007-10-11"]
["STAFF PHYSICIST","admin",null,"2007-10-11"]
["STAFF PSYCHIATRIST","admin",null,"2007-10-11"]
["STAFF TECHNICAL ASSISTANT","admin",null,"2007-10-11"]
["STAFF TECHNICAL ASSOCIATE","admin",null,"2007-10-11"]
["STAFF WRITER / EDITOR I, TECHNOLOGY REVIEW","admin",null,"2007-10-11"]
["STAFF WRITER/ EDITOR I I I","admin",null,"2007-10-11"]
["Staff Writer/Editor I","admin",null,"2007-10-11"]
["STAFF WRITER/EDITOR I I I, A N S","admin",null,"2007-10-11"]
["Staff Writer/Editor II","admin",null,"2007-10-11"]
["Staff Writer/Editor III","admin",null,"2007-10-11"]
["STAGEHAND CUSTODIAN","admin",null,"2007-10-11"]
["STANDISH PROF OF MGMT, DIR OF SYS DYNAMICS","faculty",null,"2007-10-11"]
["STANDISH PROFESSOR OF MGMT, DIR OF SYS DYNAMICS","faculty",null,"2007-10-11"]
["Stata Center Manager","admin",null,"2007-10-11"]
["Station Director / Senior Lecturer","admin",null,"2007-10-11"]
["STEAMFITTER","technical",null,"2007-10-11"]
["Stellar student","student",null,"2007-10-11"]
["Steven and Renee Finn Associate Professor of EE","faculty",null,"2007-10-11"]
["STOCK CLERK","technical",null,"2007-10-11"]
["Stock Clerk, Facilities","technical",null,"2007-10-11"]
["Stock Clerk, Non-Facilities","technical",null,"2007-10-11"]
["Storage Assistant","technical",null,"2007-10-11"]
["Streaming Media Assistant","admin",null,"2007-10-11"]
["Streaming Media Coordinator","admin",null,"2007-10-11"]
["Streaming Media Manager","admin",null,"2007-10-11"]
["STREAMING MEDIA SERVICES COORDINATOR","admin",null,"2007-10-11"]
["Student","student",null,"2007-10-11"]
["student","student",null,"2007-10-11"]
["Student & Parent Loan Representative","admin",null,"2007-10-11"]
["STUDENT ACCOUNT COUNSELOR","admin",null,"2007-10-11"]
["Student Activities Coordinator","admin",null,"2007-10-11"]
["STUDENT ADMINISTRATOR","admin",null,"2007-10-11"]
["STUDENT ADMINISTRATOR I","admin",null,"2007-10-11"]
["STUDENT ADMINISTRATOR II","admin",null,"2007-10-11"]
["STUDENT CONSULTANT","admin",null,"2007-10-11"]
["Student Employment Counselor","admin",null,"2007-10-11"]
["STUDENT EMPLOYMENT REPRESENTATIVE","admin",null,"2007-10-11"]
["Student Financial Aid & Employment Representative","admin",null,"2007-10-11"]
["STUDENT FINANCIAL RECORDS TEAM","admin",null,"2007-10-11"]
["Student Financial Services Rep","admin",null,"2007-10-11"]
["Student Resource Development & Employmen","admin",null,"2007-10-11"]
["Student Resource Development & Employment Officer","admin",null,"2007-10-11"]
["STUDENT SERVICES REPRESENTATIVE","admin",null,"2007-10-11"]
["student/guest","student",null,"2007-10-11"]
["Studnt Resource Devel & Emplymt Counselr","admin",null,"2007-10-11"]
["Study Coordinator","admin",null,"2007-10-11"]
["Subaward Administrator","admin",null,"2007-10-11"]
["Subaward Auditor","admin",null,"2007-10-11"]
["Subaward Closeout Administrator","admin",null,"2007-10-11"]
["SUBCONTRACT BUYER","admin",null,"2007-10-11"]
["SUBCONTRACT CLOSEOUT ADMINISTRATOR","admin",null,"2007-10-11"]
["SUBSIDIARY RIGHTS MANAGER","admin",null,"2007-10-11"]
["Summer Assistant/LL","technical",null,"2007-10-11"]
["Summer Student","student",null,"2007-10-11"]
["Summer Student Worker","technical",null,"2007-10-11"]
["SUN JAE PROF OF MECH ENG, DIR OF SLOAN AUTO LAB","faculty",null,"2007-10-11"]
["SUN JAE PROFESSOR-MECH ENG, DIRECTOR-SLOAN AUTOLAB","faculty",null,"2007-10-11"]
["Superconducting Magne Lead Engineer","research",null,"2007-10-11"]
["SUPERINTENDENT OF REACTOR OPERATIONS","admin",null,"2007-10-11"]
["SUPERINTENDENT OF UTILITIES","admin",null,"2008-01-08"]
["Superintendent, Utilities & Engineering","admin",null,"2008-01-08"]
["Supervisor","admin",null,"2008-01-08"]
["SUPERVISOR COACH BUILDING SERVICES","admin",null,"2008-01-08"]
["SUPERVISOR COACH R AND M CARPENTRY AND CONSTR TEAM","admin",null,"2008-01-08"]
["SUPERVISOR COACH R M SUPPORT TEAM CUSTOMER SERVICE","admin",null,"2008-01-08"]
["SUPERVISOR COACH STRUCTURAL AND PAINT TEAM","admin",null,"2008-01-08"]
["SUPERVISOR GROUNDS SERVICES","admin",null,"2008-01-08"]
["Supervisor of Intellectual Property","admin",null,"2008-01-08"]
["SUPERVISOR OF MEDICAL RECORDS","admin",null,"2008-01-08"]
["Supervisor of Technical Operations","admin",null,"2008-01-08"]
["SUPERVISOR R & M HVAC SYSTEMS, 3RD SHIFT TEAM","admin",null,"2008-01-08"]
["Supervisor, Building Services","admin",null,"2008-01-08"]
["Supervisor, Circulation and Access","admin",null,"2008-01-08"]
["SUPERVISOR, CIRCULATION SERVICES","admin",null,"2008-01-08"]
["Supervisor, Core Sequencing","research",null,"2008-01-08"]
["Supervisor, CUP","admin",null,"2008-01-08"]
["Supervisor, Custodial Services","admin",null,"2008-01-08"]
["Supervisor, DNA Fingerprinting","admin",null,"2008-01-08"]
["SUPERVISOR, DORMITORY PATROL","admin",null,"2008-01-08"]
["Supervisor, Genotyping","research",null,"2008-01-08"]
["Supervisor, Grounds Services","admin"]
["Supervisor, Illumina Genotyping Platform","admin"]
["SUPERVISOR, MACHINE SHOP","admin"]
["Supervisor, Mail Services","admin"]
["Supervisor, Mammalian Genome Closure","admin"]
["Supervisor, Material & Quality Control","admin"]
["Supervisor, Process Development","admin"]
["Supervisor, Procurement-R & M","admin"]
["Supervisor, Quick Copy Center","admin"]
["Supervisor, Recycling/Solid Waste Mgmt","admin"]
["Supervisor, Repair & Maint - 2nd Shift","admin"]
["Supervisor, Repair & Maint - A Zone","admin"]
["Supervisor, Repair & Maint - C Zone","admin"]
["Supervisor, Repair & Maint - E Zone","admin"]
["Supervisor, Repair & Maint - Electrical/Controls","admin"]
["Supervisor, Repair & Maint - Fire Protection","admin"]
["Supervisor, Repair & Maint - HVAC/Instument Techs","admin"]
["Supervisor, Repair & Maint - Piping Systems","admin"]
["Supervisor, Repair & Maint - Plumbing","technical"]
["Supervisor, Repair & Maint Carpentry/Structural","admin"]
["Supervisor, Repair & Maintenance","admin"]
["Supervisor, Residential Services","admin"]
["SUPERVISOR, SLOAN COPYTECH","admin"]
["Supervisor, Technical Processing Svcs","admin"]
["SUPERVISOR/ COACH A ZONE","admin"]
["SUPERVISOR/ COACH, BUILDING SERVICES","admin"]
["SUPERVISOR/COACH REPAIR & MAINTENANCE","admin"]
["SUPERVISOR/COACH REPAIR & MAINTENANCE C ZONE TEAM","admin"]
["SUPERVISOR/COACH REPAIR & MAINTENANCE D ZONE TEAM","admin"]
["SUPERVISOR/COACH REPAIR AND MAINTENANCE E-ZONE","admin"]
["SUPERVISOR/COACH, A ZONE","admin"]
["Supervisor/Coach, Building Services","admin"]
["SUPERVISOR/COACH, GROUNDS SERVICES","admin"]
["SUPERVISOR/COACH, GROUNDS SERVICES FACILITIES DEPT","admin"]
["Supervisor/Coach, Instrumentation & Controls","technical"]
["SUPERVISOR/COACH, MAIL SERVICES","admin"]
["Supervisor/Coach, R & M Carpentry & Construction","technical"]
["SUPERVISOR/COACH, REPAIR & MAINTENANCE","admin"]
["SUPERVISOR/COACH, REPAIR AND MAINTENANCE E-ZONE","technical"]
["SUPERVISOR/COACH, STRUCTURAL AND PAINT TEAM","admin"]
["Supply Technician","technical"]
["SUPPORT STAFF","admin"]
["SUPPORT TECHNICIAN","technical"]
["SUPV OF TECHNICAL OPERATIONS","admin"]
["SUPV/COACH INSTRUMENTATION & CNTRLS","admin"]
["SURGEON","technical"]
["Surgeon in Chief","admin"]
["Surgery Technician","technical"]
["SWIMMING POOL ATTENDANT","technical"]
["SWMIMING POOL ATTENDANT","admin"]
["Sys Admin","admin"]
["System Admin / Programmer","admin"]
["System Admin/Programmer","admin"]
["System Admin/Programmer II","admin"]
["System Admin/Programmer III","admin"]
["SYSTEM ADMINISTRATOR","admin"]
["SYSTEM ANALYST","admin"]
["SYSTEM CONSULTANT","admin"]
["SYSTEM HARDWARE ADMINISTRATOR","admin"]
["SYSTEM MANAGER/SYSTEM PROGRAMMER","admin"]
["SYSTEM SUPPORT ASSISTANT, MIT PRESS","admin"]
["SYSTEMS ADMINISTRATOR","admin"]
["Systems Administrator for Theory Group","admin"]
["Systems Administrator I","admin"]
["Systems Administrator, AMPS","admin"]
["systems analyst","admin"]
["SYSTEMS ANALYST II","admin"]
["SYSTEMS ANALYST III","admin"]
["Systems Co-op","admin"]
["SYSTEMS COORDINATOR","admin"]
["SYSTEMS CURATOR, DSPACE PROJECT","admin"]
["SYSTEMS ENGINEER","admin"]
["SYSTEMS ENGINEERING SPECIALIST","admin"]
["SYSTEMS HARDWARE ADMINISTRATOR","admin"]
["SYSTEMS MANAGER","admin"]
["SYSTEMS MANAGER, AERONAUTICS AND ASTRONAUTICS","admin"]
["SYSTEMS MGR/SR SOFTWARE DEVELOPER, CECI","admin"]
["SYSTEMS PROGRAMMER","admin"]
["SYSTEMS PROGRAMMER I","admin"]
["SYSTEMS PROGRAMMER I I","admin"]
["SYSTEMS PROGRAMMER I I I","admin"]
["Systems Programmer II","admin"]
["Systems Programmer III","admin"]
["SYSTEMS PROGRAMMER, ANS","admin"]
["SYSTEMS PROGRAMMER/ ANALYST","admin"]
["SYSTEMS PROGRAMMER/ANALYST","admin"]
["SYSTEMS PROGRAMMER/ANS","admin"]
["T I B C O PROFESSOR","faculty"]
["T WILSON (1953) PROF IN MANAGEMENT","faculty"]
["T WILSON (1953) PROFESSOR IN MANAGEMENT","faculty"]
["T WILSON PROF EMERITUS OF AERO;DIR,CTR F AERO STUD","faculty"]
["T. and G. Perkins Prof of EE, Dir VI-A Intern Prog","faculty"]
["Tax Analyst","admin"]
["Teaching Assistant","student"]
["TEAL Program Coordinator","admin"]
["Team Ldr, Informatics, Biological Samples Platform","admin"]
["Team Lead, ASPG","admin"]
["Team Lead, Soft Quality Automa","admin"]
["TEAM LEADER","admin"]
["TEAM LEADER - C P R","admin"]
["TEAM LEADER - H W SERVICES","admin"]
["TEAM LEADER - M C C","admin"]
["TEAM LEADER 5 E S S OPERATIONS SERVICES","admin"]
["TEAM LEADER, 5ESS OPERATIONS SERVICES","admin"]
["TEAM LEADER, ACADEMIC COMPUTING","admin"]
["TEAM LEADER, ADAPTIVE COMPUTING ( A T I C )","admin"]
["TEAM LEADER, ADAPTIVE COMPUTING (ATIC)","admin"]
["TEAM LEADER, ADMINISTRATIVE APPLICATIONS","admin"]
["TEAM LEADER, ADMINISTRATIVE SERVERS SERVICES","admin"]
["Team Leader, Administrative Servers Svcs","admin"]
["Team Leader, Annotation","admin"]
["Team Leader, Application & Production Support","admin"]
["TEAM LEADER, ATHENA DELIVERY","admin"]
["TEAM LEADER, ATHENA SERVER OPERATIONS","admin"]
["TEAM LEADER, ATHENA/R C C","admin"]
["Team Leader, Athena/RCC","admin"]
["TEAM LEADER, BUS LIAISON TEAM","admin"]
["TEAM LEADER, BUSINESS LIAISON","admin"]
["TEAM LEADER, BUSINESS LIAISON TEAM","admin"]
["Team Leader, Closure Informat","admin"]
["TEAM LEADER, COMPUTER OPERATIONS","admin"]
["Team Leader, Data Center Operations Serv","admin"]
["TEAM LEADER, DATA CENTER OPERATIONS SERVICES","admin"]
["TEAM LEADER, DATA WAREHOUSE","admin"]
["TEAM LEADER, DATABASE SERVICES","admin"]
["TEAM LEADER, DEPARTMENTAL COMPUTING SUPPORT","admin"]
["TEAM LEADER, DESKTOP SOFTWARE DISTRIBUTION","admin"]
["Team Leader, Desktop Support","admin"]
["TEAM LEADER, DISTRIBUTED I/T RESOURCES","admin"]
["Team Leader, Distributed IT Resources","admin"]
["TEAM LEADER, E A S T","admin"]
["TEAM LEADER, E M C C","admin"]
["TEAM LEADER, E.A.S.T.","admin"]
["Team Leader, EAST","admin"]
["TEAM LEADER, EMCC","admin"]
["TEAM LEADER, HARDWARE SERVICES","admin"]
["TEAM LEADER, HELP DESK","admin"]
["Team Leader, Help Desk Svc Cntr Activ.","admin"]
["TEAM LEADER, I S FINANCE TEAM","admin"]
["TEAM LEADER, I S SITE AND ADMINISTRATION","admin"]
["TEAM LEADER, I T ADMIN / DESKTOP SUPPORT","admin"]
["Team Leader, Informatics Tool Dev","admin"]
["Team Leader, Infrastructure Applications","admin"]
["TEAM LEADER, INFRASTRUCTURE SERVICES","admin"]
["TEAM LEADER, IS","admin"]
["Team Leader, IS & T Publishing","admin"]
["TEAM LEADER, IS FINANCE TEAM","admin"]
["TEAM LEADER, IS SITE AND ADMINISTRATION","admin"]
["Team Leader, IS&T Publishing","admin"]
["TEAM LEADER, IT ADMINISTRATOR / DESKTOP SUPPORT","admin"]
["Team Leader, IT Administrator/Desktop Support","admin"]
["TEAM LEADER, M I T APPS","admin"]
["TEAM LEADER, MCC","admin"]
["TEAM LEADER, MIT APPLICATIONS","admin"]
["TEAM LEADER, MIT CABLE TELEVISION","admin"]
["Team Leader, Network Install and Repair","admin"]
["TEAM LEADER, NETWORK INSTALLATION & REPAIR","admin"]
["TEAM LEADER, NETWORK SECURITY","admin"]
["TEAM LEADER, ODSUE INFORMATION TECHNOLOGY","admin"]
["Team Leader, PC Services","admin"]
["TEAM LEADER, SAP/R3 ADMINISTRATION","admin"]
["TEAM LEADER, SOFTWARE RELEASE TEAM","admin"]
["Team Leader, Sr IT Usability Consultant","admin"]
["TEAM LEADER, SR. I / T USABILITY CONSULTANT","admin"]
["Team Leader, SW Dev & Integration","admin"]
["Team Leader, System Administration","admin"]
["Team Leader, Systems Administration","admin"]
["Team Leader, Telephone Client Support","admin"]
["TEAM LEADER, TELEPHONY CLIENT SUPPORT","admin"]
["TEAM LEADER, TELEPHONY INFORMATION CENTER","admin"]
["Team Leader, Telephony Information Ctr","admin"]
["Team Leader, Training & Pubs","admin"]
["TEAM LEADER, TRAINING AND PUBLICATIONS","admin"]
["TEAM LEADER, TRANSMISSIONS SERVICES","admin"]
["TEAM LEADER, V M SYSTEMS SERVICES TEAM","admin"]
["TEAM LEADER, VM SYSTEM SERVICES","admin"]
["TEAM LEADER, VOICE DATA INSTALLATION SVCS TEAM","admin"]
["TEAM LEADER, VOICE DATA OPERATIONS","admin"]
["TEAM LEADER, VOICE/DATA PROJECTS","admin"]
["TEAM LEADER, VOICE/DATA STRATEGIES","admin"]
["TEAM LEADER, WEB COMMUNICATION SERVICES","admin"]
["TEAM LEADER, WEB COMMUNICATIONS SERVICES","admin"]
["TECH ADMINISTRATIVE ASSISTANT","admin"]
["TECH ASSISTANT IV","technical"]
["Tech Help Consultant","admin"]
["TECH INSTRUCTOR","technical"]
["TECH INSTRUCTOR, STUDENT ART ASSOC, EDGERTON CNTR","technical"]
["TECH SERVICES/Q A, GROUP LEAD","admin"]
["Tech Services/QA, Web Services, Group Leader","admin"]
["Tech Support","admin"]
["Tech Support Consultant","admin"]
["TECHNCAL ASSISTANT","admin"]
["technical","technical"]
["TECHNICAL ADMINISTRATIVE ASSISTANT","admin"]
["Technical Analyst","technical"]
["Technical Analyst, Digital Library Research Group","research"]
["TECHNICAL ARTIST I / LL","technical"]
["Technical Artist/LL","technical"]
["Technical Assisant","technical"]
["TECHNICAL ASSISTANT","technical"]
["TECHNICAL ASSISTANT DRAWING INFORMATION SYSTEMS","technical"]
["Technical Assistant II","technical"]
["TECHNICAL ASSISTANT, DRAWING INFORMATION SYSTEMS","technical"]
["TECHNICAL ASSOCIATE","admin"]
["TECHNICAL CONSULTANT","admin"]
["TECHNICAL COORDINATOR, THEATER","technical"]
["TECHNICAL COORDINATOR.THEATER","admin"]
["Technical Illustrators/LL","technical"]
["TECHNICAL INSTRUCTOR","technical"]
["TECHNICAL INSTRUCTOR AND DIRECTOR","other academic"]
["Technical Instructor, Hobby Shop","other academic"]
["TECHNICAL INSTRUCTOR, M I T GLASS LAB","technical"]
["TECHNICAL INSTRUCTOR, MIT GLASS LAB","technical"]
["Technical Instructor, Service Learning & Outreach","other academic"]
["TECHNICAL INSTRUCTOR, STUDENT ART ASSOC, C A C","technical"]
["Technical Instructor-Student Art Assn/Edgerton Ctr","other academic"]
["TECHNICAL MANAGER","admin"]
["Technical Manager of Operations & Infras","admin"]
["TECHNICAL PROJECT MANAGER","technical"]
["Technical Publishing Assistant","admin"]
["TECHNICAL RESEARCH DESIGNER","research"]
["TECHNICAL SERVICES COORDINATOR, A N S","admin"]
["TECHNICAL SERVICES COORDINATOR, ANS","admin"]
["TECHNICAL SERVICES HEAD","technical"]
["TECHNICAL SPUR, DOCUMENT SERVICES","technical"]
["Technical Staff Lincoln Labs & RLE","admin"]
["TECHNICAL SUPERVISOR","technical"]
["TECHNICAL SUPERVISOR, DOCUMENT SERVICES","admin"]
["TECHNICAL SUPPORT","admin"]
["Technical Support Analyst","admin"]
["TECHNICAL SUPPORT SPECIALIST","admin"]
["TECHNICAL TRAINEE","technical"]
["TECHNICAL TYPIST","technical"]
["Technical Writer","admin"]
["TECHNICAL WRITER & EDITOR/ WEBMASTER","admin"]
["Technical Writer & Editor/Webmaster","admin"]
["TECHNICAL WRITER I","admin"]
["TECHNICAL WRITER I I","admin"]
["Technical Writer II","admin"]
["Technician","technical"]
["Technician A - Chem/Gas Facility","technical"]
["Technician A Chemical","technical"]
["TECHNICIAN A ELECTRICAL","technical"]
["TECHNICIAN A ELECTRO - MECHANICAL","technical"]
["TECHNICIAN A ELECTRONIC","technical"]
["Technician A Integrated Circuit","technical"]
["TECHNICIAN A MECHANICAL","technical"]
["TECHNICIAN A MECHANICAL ENGINEERING","technical"]
["TECHNICIAN A RADIOLOGICAL","technical"]
["Technician A Radiological, EHS","technical"]
["Technician A, EHS","technical"]
["Technician B - Chem/Gas Facility","technical"]
["TECHNICIAN B ELECTRO - MECHANICAL","technical"]
["Technician B Electronic","technical"]
["Technician B Integrated Circuit","technical"]
["TECHNICIAN B MECHANICAL","technical"]
["Technician C Chemical","technical"]
["Technician C Electro - Mechanical","technical"]
["TECHNICIAN C RADIOLOGICAL","technical"]
["TECHNIQUE STAFF","technical"]
["Technologist","admin"]
["Technologist in Residence","technical"]
["Technologist, EHS","technical"]
["TECHNOLOGY AND SOCIETY DOMAIN LEADER, W3C","admin"]
["Technology Director","admin"]
["TECHNOLOGY DIRECTOR, OCW","admin"]
["Technology Investment Officer, LL","admin"]
["TECHNOLOGY LICENSING ASSOCIATE","admin"]
["Technology Licensing Associate Officer","admin"]
["TECHNOLOGY LICENSING OFFICER","admin"]
["TECHNOLOGY LICENSING OFFICER I","admin"]
["TECHNOLOGY LICENSING OFFICER I I","admin"]
["TECHNOLOGY LICENSING OFFICER I I I","admin"]
["TECHNOLOGY SERVICES CONSULTANT","admin"]
["Technology Transfer Officer, Lincoln Lab","research"]
["Teen Worker Office Assistant","admin"]
["TELEPHONE OPERATOR","technical"]
["Telephone Operator I","technical"]
["Telephone Operator II","admin"]
["Telephony Analyst I","admin"]
["Telephony Analyst II","admin"]
["temp","admin"]
["Temp employee","admin"]
["Temporary","admin"]
["TEMPORARY ASSISTANT","admin"]
["TEMPORARY LECTURER","technical"]
["Temporary Postdoctoral Associate","other academic"]
["Temporary Technical Assistant","technical"]
["Temporary Work / LL","technical"]
["TENNIS CENTER MANAGER","technical"]
["TEPCO PROF & HEAD, DEPT EARTH, ATMOS, & PLANET SCI","faculty"]
["Tepco Prof, Dept Earth, Atmos, & Planet Sci","faculty"]
["TEST ENGINEER","admin"]
["TEXT MANAGER","admin"]
["Textbook and Special Promotions Manager","admin"]
["Textbook Sales Manager","admin"]
["THE DONALD & MARTH HARLEMAN PROF OF CIVIL ENV ENG","faculty"]
["THEATRE ARTS & MUSIC ASSISTANT","admin"]
["THERESA SELEY PROF MANAGE SCIENCE","faculty"]
["THERESA SELEY PROFESSOR OF MANAGEMENT SCIENCE","faculty"]
["THOMAS D & VIRGINIA W CABOT PROFESSOR OF HST","faculty"]
["THOMAS D AND VIRGINIA W CABOT PROF OF HST","faculty"]
["THOMAS DUDLEY CABOT PROFESSOR OF PHYSICS","faculty"]
["THOMAS LORD PROFESSOR OF MATERIALS ENG & ENG SYS","faculty"]
["THOMAS MELOY PROF OF RHETORIC & HISTORY OF SCIENCE","faculty"]
["Thomas Meloy Professor-Rhetoric/History of Science","faculty"]
["TIBCO Professor","faculty"]
["TIBCO Professor of Computer Science & Engineering","faculty"]
["TLO Legal Counsel","admin"]
["Tm Ldr, Sr Software Eng I, Genetic AnalysisPltform","admin"]
["TOSHIBA PROFESSOR OF MEDIA ARTS & SCIENCE","faculty"]
["TOYOTA PROFESSOR EMERITUS DMSE/DIR-LEMELSON PROG","faculty"]
["TRADE SALES COORDINATOR","admin"]
["Trades BESW","technical"]
["Trades Helper","technical"]
["TRAINER","admin"]
["TRAINER/ PHYSICAL THERAPIST","technical"]
["Trainer/Physical Therapist","technical"]
["TRAINING AND DOCUMENTATION GROUP LEADER","admin"]
["Training Consultant","admin"]
["Training Consultant, Team Lead","admin"]
["TRAINING COORDINATOR","admin"]
["TRAINING GRANTS ADMINISTRATOR","admin"]
["TRAINING LAB COORDINATOR","admin"]
["Training Registrar","admin"]
["Training Services","admin"]
["Training Specialist","admin"]
["TRANSGENIC COLONY COORDINATOR","technical"]
["TRAVEL ASSISTANT","admin"]
["Travel Assistant-Advances","admin"]
["TRAVEL MANAGER/SR ACCTG OFFICER","admin"]
["TREASURER","admin"]
["TREASURER EMERITUS","admin"]
["TRIAGE NURSE","technical"]
["Triage Nurse/Urgent Care","admin"]
["TRL PROCESS SPECIALIST","technical"]
["TRUCK DRIVER","technical"]
["Truck Driver (heavy)","technical"]
["UC San Diego lab setup asst","student"]
["UNCAS AND HELEN WHITAKER PROFESSOR","faculty"]
["Undergrad","student"]
["undergraduate","student"]
["UNDERGRADUATE ADMINISTRATOR","admin"]
["Undergraduate Lab Instructor","admin"]
["Undergraduate Officer","admin"]
["undergraduate year 3","student"]
["Undesignated","student"]
["Unit Secretary","admin"]
["UNIX SYSTEM ADMIN","research"]
["UNIX SYSTEM ADMINISTRATOR","admin"]
["UNIX SYSTEMS ADMINISTRATOR","research"]
["Unix/Linus Systems Administrator","admin"]
["unknown","unknown"]
["unknown","unknown"]
["UROLOGIST","technical"]
["US MILITARY","non-mit"]
["USABILITY CONSULTANT/ SENIOR TECHNICAL WRITER","admin"]
["USABILITY CONSULTANT/ SR TECH WRITER","admin"]
["USER ACCOUNTS CONSULTANT","admin"]
["User Interface Designer","admin"]
["UTILITIES ENGINEER","technical"]
["Utility","technical"]
["UTILITY WORKER","technical"]
["V F WEISSKOPF PROFESSOR OF PHYSICS","faculty"]
["V M ANALYST PROGRAMMER","admin"]
["V M SYSTEM PROGRAMMER","admin"]
["V P FOR FEDERAL RELATIONS, M I T WASHINGTON OFFICE","admin"]
["V P SALES AND MARKETING/TECH REVIEW","admin"]
["Vault Clerk","technical"]
["vendor","non-mit"]
["Veterinary Technician","technical"]
["Vice President","admin"]
["Vice President & General Manager","admin"]
["Vice President and General Counsel","admin"]
["VICE PRESIDENT AND SECRETARY OF THE CORPORATION","admin"]
["Vice President for External Affairs","admin"]
["VICE PRESIDENT FOR FEDERAL RELATIONS","admin"]
["Vice President for Finance","admin"]
["VICE PRESIDENT FOR HUMAN RESOURCES","admin"]
["Vice President for Info Services & Technology","admin"]
["VICE PRESIDENT FOR INFO SYSTEMS & PROF OF ELEC ENG","admin"]
["VICE PRESIDENT FOR RESEARCH AND ASSOCIATE PROVOST","admin"]
["VICE PRESIDENT FOR RESOURCE DEVELOPMENT","admin"]
["Vice President of Marketing & Research","admin"]
["Vice President, Finance","admin"]
["Vice President, Information Technology","admin"]
["Vice President, Lending","admin"]
["Vice President, Marketing","admin"]
["Video Conferencing Assistant","admin"]
["Video Conferencing Technician","technical"]
["Video Conferencing Technician, AMPS","admin"]
["Video Operations Coordinator, CAES","admin"]
["Video Production Manager","admin"]
["VIDEOGRAPHER/FIELD PRODUCER","admin"]
["Vidio Conferencing Technician","technical"]
["VISITING ARTIST","technical"]
["VISITING ASSISTANT PROFESSOR","other academic"]
["VISITING ASSOC PROFESSOR","other academic"]
["Visiting Associate Professor","other academic"]
["VISITING ASSOCIATE PROFESSOR","other academic"]
["VISITING ASSOCIATE PROFESSOR OF FINANCE","other academic"]
["Visiting Associate Professor, Applied Mathematics","other academic"]
["VISITING ASST PROF","other academic"]
["VISITING ASST PROF OF FINANCE","other academic"]
["VISITING ASST PROF OF MANAGEMENT","other academic"]
["VISITING ASST PROF, APPLIED ECONOMICS","other academic"]
["VISITING ASST PROFESSOR OF FINANCE","other academic"]
["VISITING ASST. PROF","other academic"]
["Visiting Clinical Fellow","other academic"]
["Visiting Clinical Prof of Neurology & HST,HMS,MGH","other academic"]
["VISITING ENGINEER","research"]
["Visiting Full Professor","other academic"]
["Visiting Graduate Student","student"]
["VISITING INSTRUCTOR","other academic"]
["VISITING LECTURER","other academic"]
["Visiting Postdoctoral Associate","other academic"]
["Visiting Postdoctoral Fellow","other academic"]
["VISITING PROF","other academic"]
["VISITING PROFESSOR","other academic"]
["VISITING PROFESSOR / ACCOUNTING","other academic"]
["Visiting Professor of Art in the Visual Arts Progr","other academic"]
["Visiting Professor of Economics","other academic"]
["Visiting Research Assistant II","research"]
["VISITING RESEARCH ASSOCIATE","research"]
["VISITING RESEARCH ENGINEER","research"]
["VISITING RESEARCH ENGINEER, C E C I","research"]
["Visiting Research Engineer, CECI","research"]
["Visiting Research Fellow","research"]
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["VISITING SCHOLAR/SCIENTIST","other academic"]
["VISITING SCHOLAR/WOMEN'S STUDIES","other academic"]
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["VISITING SCIENTIST/ENGINEER","research"]
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["VISITING SR LECTURER","other academic"]
["Visiting Sr. Software Engineer","admin"]
["Visiting Student","student"]
["Visiting Technical Assistant","technical"]
["VISITING WRITER","other academic"]
["VISITNG SCIENTIST","research"]
["Visitor","non-mit"]
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["VISITOR SERVICES AND FUNCTIONS MANAGER","admin"]
["Visitor Services Attendant","technical"]
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["VOICE DATA COORDINATOR","admin"]
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["VOICE/DATA PROJECT MANAGER","admin"]
["VOICE/DATA PROJECTS COORDINATOR","admin"]
["VP Consumer Marketing/Circulation","admin"]
["VP FOR FEDERAL RELATIONS, MIT WASHINGTON OFFICE","admin"]
["vp for info services & technology","admin"]
["VP for Institute Affairs and Secretary of the Corp","admin"]
["VP for Research & Assoc Provost, Prof of Physics","faculty"]
["VP of Business Development","admin"]
["VP Sales and Marketing/Technology Review","admin"]
["W A COOLIDGE PROFESSOR","faculty"]
["W M Keck Career Dev Associate Prof, EECS & HST","faculty"]
["W M Keck Prof of Energy and Prof of Chemistry","faculty"]
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["Waitperson, EH","technical"]
["WAITRESS","technical"]
["WAITRESS / WAITER","technical"]
["Waitstaff","technical"]
["Walter A Rosenblith Professor of Neuroscience","faculty"]
["WALTER A. ROSENBLITH PROFESSOR OF NEUROSCIENCE","faculty"]
["WAREHOUSE ADMINISTRATOR","admin"]
["Warren K Lewis Prof ChemE - DMSE & Dept Head ChemE","faculty"]
["WATCH SUPERVISOR","technical"]
["Watch Supervisor, CUP","technical"]
["Watch, Second Engineer","technical"]
["Web Accessibility Consultant","admin"]
["Web Accessibility Specialist","admin"]
["Web Administrative Assistant","admin"]
["Web Application Designer","admin"]
["Web Assistant, Systems & Technology Services","admin"]
["WEB COMMUNICATIONS MANAGER","admin"]
["Web Communications Specialist","admin"]
["WEB CONSULTANT","admin"]
["WEB CONTENT EDITOR","admin"]
["WEB CONTENT WRITER/COPY EDITOR","admin"]
["Web Coordinator","admin"]
["Web Copy Editor, Technology Review","admin"]
["Web Database Designer","admin"]
["WEB DESIGNER","admin"]
["WEB DEVELOPER","admin"]
["WEB DEVELOPER / EDITOR, NEWS OFFICE","admin"]
["WEB DEVELOPER/ANALYST","admin"]
["WEB DEVELOPER/EDITOR","admin"]
["WEB DEVELOPER/EDITOR, NEWS OFFICE","admin"]
["WEB EDITOR (TECH REVIEW)","admin"]
["WEB MANAGER AND USABILITY SPECIALIST","admin"]
["Web Producer","admin"]
["Web Producer and Senior Editor","admin"]
["Web Production Specialist","admin"]
["WEB PUBLICATIONS MANAGER, COMMUNICATIONS OFFICE","admin"]
["WEB PUBLICATIONS MGR, REFERENCE PUBLICATIONS OFC","admin"]
["WEB PUBLISHING ARCHITECT","admin"]
["WEB SENIOR STRATEGIST","admin"]
["WEB SERVICES ASSISTANT","admin"]
["WEB SERVICES CONSULTANT","admin"]
["Web Services Coordinator","admin"]
["WEB SERVICES MANAGER","admin"]
["Web Specialist","admin"]
["WEB SPECIALIST & PROCESSING SUPERVISOR","admin"]
["Web Specialist & Processing Supervisor, Rotch","admin"]
["WEB SPECIALIST / PROCESSING SUPERVISOR","admin"]
["Web Specialist/Processing Supervisor","admin"]
["Web Writer Editor II","admin"]
["Web Writer Editor II, Communications","admin"]
["Web Writer/Editor II, Communications","admin"]
["Web/Database Communications Specialist","admin"]
["WEBMASTER","admin"]
["WEBMASTER, A N S","admin"]
["Webmaster, ANS","admin"]
["Webmaster, Web Based Services","admin"]
["Website Administrator","admin"]
["WELDING SPECIALIST","technical"]
["Westford Antenna Site Manager","admin"]
["Whitaker Prof Bioengineering, Dir Biological Eng","faculty"]
["Whitaker Prof Biol Eng & Chem E, Dir Biol Eng Div","faculty"]
["Whitaker Prof Biol Eng, Biol & Chem E, Dir B E Div","faculty"]
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["WILLIAM A BURDEN PROFESSOR EMERITUS","faculty"]
["WILLIAM A M BURDEN PROFESSOR OF ASTROPHYSICS","faculty"]
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["WM R KENAN JR PROFESSOR","faculty"]
["WOMEN'S STUDIES COORDINATOR","admin"]
["WRITER / ASSOCIATE EDITOR OF TECH TALK","admin"]
["WRITER IN RESIDENCE","other academic"]
["Writer in Residence (Lecturer)","other academic"]
["WRITER/ASSOC EDITOR OF TECH TALK","admin"]
["Writer/Associate Editor, Tech Talk, News Office","admin"]
["WRITER/EDITOR","admin"]
["WRITER-IN-RESIDENCE","other academic"]
["X-Consortium Assist Prof, Computer Science & Eng","faculty"]
["X-CONSORTIUM ASSOC PROF OF COMP SCI & ENG","faculty"]
["X-RAY TECHNOLOGIST","technical"]
["Zacharias Professor of Physics","faculty"]
["ZACHARIAS PROFESSOR, PHYSICS","faculty"]
["Zenon Zannetos (1955) Career Dev Asst Professor","faculty"]
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["Administrative Asst. I","admin",null,"2009-09-01"]
["Administrative Staff, MPC","admin",null,"2009-09-01"]
["Administrative/ Editorial Assistant","admin",null,"2009-09-01"]
["Admissions Counselor for Communications","admin",null,"2009-09-01"]
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["Archivist, Facilities Department","admin",null,"2009-09-01"]
["ArchNet Programmer","admin",null,"2009-09-01"]
["Assistant Dean and Director","admin",null,"2009-09-01"]
["Assistant Dean for Acad Prog & Advising","admin",null,"2009-09-01"]
["Assistant Director Media Relations","admin",null,"2009-09-01"]
["Assistant Director, LBGT","admin",null,"2009-09-01"]
["Assistant Director,Student Activities","admin",null,"2009-09-01"]
["Assoc Director, AFO II, Leadership Progr","admin",null,"2009-09-01"]
["Associate Dean, New Student Programming","admin",null,"2009-09-01"]
["Associate Director, MIT Careers Office","admin",null,"2009-09-01"]
["Awards & Data Manage.Asst/Asst to Exec","admin",null,"2009-09-01"]
["Behavioral Research Lab Coordinator","research",null,"2009-09-01"]
["Broadband Project Coordinator","admin",null,"2009-09-01"]
["CEE Librarian and GIS Liaison, Barker Library","admin",null,"2009-09-01"]
["Client Systems Administrator","admin",null,"2009-09-01"]
["Communications Admin/Science Writer","admin",null,"2009-09-01"]
["Communications/Data Specialist","admin",null,"2009-09-01"]
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["Coordinator of the Simons Program","admin",null,"2009-09-01"]
["Curator of Public Art","admin",null,"2009-09-01"]
["Data/Voice Infrastructure Project Coord","admin",null,"2009-09-01"]
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["Diversity and Inclusion Specialist","admin",null,"2009-09-01"]
["DW Reporting Consultant","admin",null,"2009-09-01"]
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["Events & Communications Coordinator","admin",null,"2009-09-01"]
["Exec Dir, Ford-MIT Alliance, Rsch Assoc","research",null,"2009-09-01"]
["Executive Director, OpenCourseWare","admin",null,"2009-09-01"]
["Executive Director, SERP","admin",null,"2009-09-01"]
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["Head, Donor Relations and Stewardship","admin",null,"2009-09-01"]
["Head, Technology Operations","admin",null,"2009-09-01"]
["Help Desk Analyst II","admin",null,"2009-09-01"]
["Help Desk Coordinator","admin",null,"2009-09-01"]
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["HRIS Consultant","admin",null,"2009-09-01"]
["HRIS Manager","admin",null,"2009-09-01"]
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["IDEAS Competition Program Administrator","admin",null,"2009-09-01"]
["Information Technology Mgr.,Tech Review","admin",null,"2009-09-01"]
["Information Technology Specialist","admin",null,"2009-09-01"]
["IS&T News Coordinator","admin",null,"2009-09-01"]
["IT and Network Manager","admin",null,"2009-09-01"]
["IT Energy Coordinator","admin",null,"2009-09-01"]
["IT Help Desk Analyst","admin",null,"2009-09-01"]
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["IT Technical Specialist","admin",null,"2009-09-01"]
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["Lead Systems Analyst","admin",null,"2009-09-01"]
["Lester Wolfe Professorship in Chemistry","faculty",null,"2009-09-01"]
["Linux Applications Administrator","admin",null,"2009-09-01"]
["Lower Hybird Controls Engineer","admin",null,"2009-09-01"]
["Manager for New Media","admin",null,"2009-09-01"]
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["Manager, IT Help Desk","admin",null,"2009-09-01"]
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["Membership & Communications Manager","admin",null,"2009-09-01"]
["Men's Soccer Coach","other academic",null,"2009-09-01"]
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["MLOG Academic Administrator","admin",null,"2009-09-01"]
["Mobile Devices Consultant","admin",null,"2009-09-01"]
["Multimedia Specialist, AMPS","admin",null,"2009-09-01"]
["Office Representative","admin",null,"2009-09-01"]
["Outreach Coordinator","admin",null,"2009-09-01"]
["Payroll Operations Specialist","admin",null,"2009-09-01"]
["Physical Education Program Administrator","admin",null,"2009-09-01"]
["Processing&Reserves Asst. Hayden Circula","admin",null,"2009-09-01"]
["Program Assistant,  Global Education","admin",null,"2009-09-01"]
["Program Coordinator, MIT-Germany Program","admin",null,"2009-09-01"]
["Program Manager, Master of Finance Prog","admin",null,"2009-09-01"]
["Project Manager, Blossoms","admin",null,"2009-09-01"]
["Project Mgr, Product Planning&Outreach","admin",null,"2009-09-01"]
["Public Services Support Associate, Barker Library","admin",null,"2009-09-01"]
["Research Administrator","admin",null,"2009-09-01"]
["Research Fiscal Officer","admin",null,"2009-09-01"]
["Research Scientist, MSL","research",null,"2009-09-01"]
["Reserves Assistant, Lewis Music Library","admin",null,"2009-09-01"]
["Risk and Insurance Coordinator","admin",null,"2009-09-01"]
["Senior Admin Asst to Dept Head","admin",null,"2009-09-01"]
["Senior Associate Director, Dev Tech","admin",null,"2009-09-01"]
["Senior Data Center Specialist","admin",null,"2009-09-01"]
["Senior HR Consultant","admin",null,"2009-09-01"]
["Senior IT Help Services Analyst","admin",null,"2009-09-01"]
["Senior IT Security Consultant","admin",null,"2009-09-01"]
["Senior UNIX System Administrator","admin",null,"2009-09-01"]
["Sr Admin Asst, Sloan Auto Lab","admin",null,"2009-09-01"]
["Sr. Business Lead","admin",null,"2009-09-01"]
["Sr. Human Resources Administrative Asst.","admin",null,"2009-09-01"]
["Sr. Lecturer & Director of Undergraduate Programs","admin",null,"2009-09-01"]
["Sr. Strategist,Educational Tech Outreach","admin",null,"2009-09-01"]
["SRS Administrative Officer","admin",null,"2009-09-01"]
["SRS Financial Staff, CEEPR","admin",null,"2009-09-01"]
["Stewardship Coordinator","admin",null,"2009-09-01"]
["Streaming Media Manager, AMPS","admin",null,"2009-09-01"]
["Student Technical Support Analyst","admin",null,"2009-09-01"]
["Support Manager, Technology Operations","admin",null,"2009-09-01"]
["SW Distribution Associate","admin",null,"2009-09-01"]
["Team Leader, Academic Services","admin",null,"2009-09-01"]
["Team Leader, Adaptive Technology (ATIC)","admin",null,"2009-09-01"]
["Team Leader, AdminIT Prog","admin",null,"2009-09-01"]
["Team Leader, DCAD","admin",null,"2009-09-01"]
["Team Leader, IT Help Desk","admin",null,"2009-09-01"]
["Team Leader, Service Level Agreements","admin",null,"2009-09-01"]
["Team Leader, Software Development","admin",null,"2009-09-01"]
["Team Leader, Telephone Info Center","admin",null,"2009-09-01"]
["Technical Assistant/Laboratory Manager","admin",null,"2009-09-01"]
["Technology Assistant","admin",null,"2009-09-01"]
["Technology Coordinator","admin",null,"2009-09-01"]
["Technology Projects Manager","admin",null,"2009-09-01"]
["V F Weisskopf Prof and MacVicar Faculty Fellow","faculty",null,"2009-09-01"]
["VoIP Evangelist & Subject Matter Expert","admin",null,"2009-09-01"]
["Web Content Analyst","admin",null,"2009-09-01"]
["Wiki Assistant","admin",null,"2009-09-01"]
["Windows Domain Manager","admin",null,"2009-09-01"]
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["O10000001","10000001","Provost Area","TOP LEVEL",null,null,null,null,null,null,null,"Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area",null,null,null,null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000002","10000002","Executive Vice President Area","TOP LEVEL",null,null,null,null,null,null,null,"Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area",null,null,null,null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000003","10000003","President & Chairman of the Corporation","TOP LEVEL",null,null,null,null,null,null,null,"President & Chairman of the Corporation","MIT-All","10000000",1,"MIT-All","10000003",244,"President & Chairman of the Corporation",null,null,null,null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000005","10000005","Architecture & Planning Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"Architecture & Planning Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000005",3,"Architecture & Planning Area",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000006","10000006","Associate Provost for the Arts","ORGANIZATION LEVEL",null,null,null,null,null,null,"Associate Provost for the Arts","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000006",87,"Associate Provost for the Arts",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000012","10000012","Dean for Student Life Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000013","10000013","Dean for Undergraduate Education Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000014","10000014","Dean of Graduate Education","ORGANIZATION LEVEL",null,null,null,null,null,null,"Dean of Graduate Education","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000014",142,"Dean of Graduate Education",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000016","10000016","Env Program  & Risk Mgmt/Sr Counsel Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"Env Program  & Risk Mgmt/Sr Counsel Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000016",198,"Env Program  & Risk Mgmt/Sr Counsel Area",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000018","10000018","Engineering Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000020","10000020","Humanities, Arts, & Social Sciences Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"Humanities, Arts, & Social Sciences Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000020",53,"Humanities, Arts, & Social Sciences Area",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000022","10000022","Libraries, MIT Press, Tech Review","ORGANIZATION LEVEL",null,null,null,null,null,null,"Libraries, MIT Press, Tech Review","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000022",144,"Libraries, MIT Press, Tech Review",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000024","10000024","Office of Executive Vice President","ORGANIZATION LEVEL",null,null,null,null,null,null,"Office of Executive Vice President","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000024",203,"Office of Executive Vice President",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000025","10000025","Office of Provost Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"Office of Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000025",161,"Office of Provost Area",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000030","10000030","Science Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000031","10000031","Sloan School of Management Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"Sloan School of Management Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000031",67,"Sloan School of Management Area",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000032","10000032","VP Research","ORGANIZATION LEVEL",null,null,null,null,null,null,"VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000033","10000033","VP for Human Resources Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"VP for Human Resources Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000033",206,"VP for Human Resources Area",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000035","10000035","VP for Resource Development","ORGANIZATION LEVEL",null,null,null,null,null,null,"VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000036","10000036","Whitaker","ORGANIZATION LEVEL",null,null,null,null,null,null,"Whitaker","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000036",191,"Whitaker",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000041","10000041","Admissions Office Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000041",124,"Admissions Office Area",null,null,null,"2003-12-19T01:03:15"]
["O10000077","10000077","Controller's Accounting Office","ORGANIZATION LEVEL",null,null,null,null,null,null,"Controller's Accounting Office","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000077",231,"Controller's Accounting Office",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000099","10000099","Dean for Student Life Offices","ORGANIZATION LEVEL",null,null,null,null,null,null,"Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000099",93,"Dean for Student Life Offices",null,null,null,"2003-12-19T01:03:15"]
["O10000100","10000100","Dean for Undergraduate Education Offices","ORGANIZATION LEVEL",null,null,null,null,null,null,"Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000100",127,"Dean for Undergraduate Education Offices",null,null,null,"2003-12-19T01:03:15"]
["O10000162","10000162","Libraries","ORGANIZATION LEVEL",null,null,null,null,null,null,"Libraries, MIT Press, Tech Review","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000022",144,"Libraries, MIT Press, Tech Review","10000162",145,"Libraries",null,null,null,"2003-12-19T01:03:15"]
["O10000170","10000170","Materials Processing Center Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000170",27,"Materials Processing Center Area",null,null,null,"2003-12-19T01:03:15"]
["O10000187","10000187","Office VP Resource Development","ORGANIZATION LEVEL",null,null,null,null,null,null,"VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development","10000187",217,"Office VP Resource Development",null,null,null,"2003-12-19T01:03:15"]
["O10000194","10000194","Information Systems Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"VP for Info Services & Technology Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10002058",211,"VP for Info Services & Technology Area","10000194",212,"Information Systems Area",null,null,null,"2003-12-19T01:03:15"]
["O10000218","10000218","Provost Office","ORGANIZATION LEVEL",null,null,null,null,null,null,"Office of Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000025",161,"Office of Provost Area","10000218",162,"Provost Office",null,null,null,"2003-12-19T01:03:15"]
["O10000219","10000219","ROTC Programs","ORGANIZATION LEVEL",null,null,null,null,null,null,"Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000219",130,"ROTC Programs",null,null,null,"2003-12-19T01:03:15"]
["O10000223","10000223","Residential Life Programs","ORGANIZATION LEVEL",null,null,null,null,null,null,"Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000223",109,"Residential Life Programs",null,null,null,"2003-12-19T01:03:15"]
["O10000256","10000256","VP & Secretary of Corp Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"VP & Secretary of Corp Area","President & Chairman of the Corporation","MIT-All","10000000",1,"MIT-All","10000003",244,"President & Chairman of the Corporation","10000256",245,"VP & Secretary of Corp Area",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000265","10000265","Institute Professors","DEPARTMENTS","10000265","HR-010000","010000","Institute Professors","Office of the Institute Professors","Institute Professors","Office of Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000025",161,"Office of Provost Area","10000265",166,"Institute Professors",null,null,null,"2003-12-19T01:03:15"]
["O10000267","10000267","School of Architecture & Planning","DEPARTMENTS","10000267","HR-030000","030000","School of Architecture & Planning","School of Architecture and Planning","School of Architecture and Planning","Architecture & Planning Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000005",3,"Architecture & Planning Area","10000267",4,"School of Architecture & Planning",null,null,null,"2003-12-19T01:03:15"]
["O10000270","10000270","Architecture","DEPARTMENTS","10000270","HR-031000","031000","Architecture","Department of Architecture","Architecture, Department of","Architecture & Planning Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000005",3,"Architecture & Planning Area","10000270",5,"Architecture",null,null,null,"2003-12-19T01:03:15"]
["O10000272","10000272","Center for Real Estate","DEPARTMENTS","10000272","HR-033000","033000","Center for Real Estate","Center for Real Estate","Center for Real Estate","Architecture & Planning Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000005",3,"Architecture & Planning Area","10000272",6,"Center for Real Estate",null,null,null,"2003-12-19T01:03:15"]
["O10000273","10000273","Urban Studies & Planning","DEPARTMENTS","10000273","HR-035000","035000","Urban Studies & Planning","Department of Urban Studies and Planning","Urban Studies & Planning, Department of","Architecture & Planning Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000005",3,"Architecture & Planning Area","10000273",7,"Urban Studies & Planning",null,null,null,"2003-12-19T01:03:15"]
["O10000275","10000275","Program in Media Arts and Sciences","DEPARTMENTS","10000275","HR-036000","036000","Program in Media Arts and Sciences","Program in Media Arts and Sciences","Program in Media Arts and Sciences","Architecture & Planning Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000005",3,"Architecture & Planning Area","10000275",8,"Program in Media Arts and Sciences",null,null,null,"2003-12-19T01:03:15"]
["O10000276","10000276","Center for Advanced Visual Studies","DEPARTMENTS","10000276","HR-038000","038000","Center for Advanced Visual Studies","Center for Advanced Visual Studies","Center for Advanced Visual Studies","Architecture & Planning Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000005",3,"Architecture & Planning Area","10000276",9,"Center for Advanced Visual Studies",null,null,null,"2003-12-19T01:03:15"]
["O10000277","10000277","Media Laboratory","DEPARTMENTS","10000277","HR-039000","039000","Media Laboratory","Media Laboratory","Media Laboratory","Architecture & Planning Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000005",3,"Architecture & Planning Area","10000277",10,"Media Laboratory",null,null,null,"2003-12-19T01:03:15"]
["O10000284","10000284","School of Engineering","DEPARTMENTS","10000284","HR-060000","060000","School of Engineering","School of Engineering","School of Engineering","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000284",30,"School of Engineering",null,null,null,"2003-12-19T01:03:15"]
["O10000289","10000289","Terrascope","DEPARTMENTS","10000289","HR-060085","060085","Terrascope","Terrascope","Terrascope","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000289",31,"Terrascope",null,null,null,"2003-12-19T01:03:15"]
["O10000292","10000292","Industrial Performance Center","DEPARTMENTS","10000292","HR-060300","060300","Industrial Performance Center","Industrial Performance Center","Industrial Performance Center","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000292",32,"Industrial Performance Center",null,null,null,"2003-12-19T01:03:15"]
["O10000294","10000294","Microsystems Technology Laboratories","DEPARTMENTS","10000294","HR-060600","060600","Microsystems Technology Laboratories","Microsystems Technology Laboratories","Microsystems Technology Laboratories","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000294",33,"Microsystems Technology Laboratories",null,null,null,"2003-12-19T01:03:15"]
["O10000296","10000296","System Design and Management Program","DEPARTMENTS","10000296","HR-060800","060800","System Design and Management Program","System Design and Management","System Design and Management Program","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000296",34,"System Design and Management Program",null,null,null,"2003-12-19T01:03:15"]
["O10000298","10000298","School of Engineering-UPOP","DEPARTMENTS","10000298","HR-060900","060900","School of Engineering-UPOP","School of Engineering - UPOP","School of Engineering - UPOP","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000298",35,"School of Engineering-UPOP",null,null,null,"2003-12-19T01:03:15"]
["O10000299","10000299","Aeronautics and Astronautics","DEPARTMENTS","10000299","HR-061000","061000","Aeronautics and Astronautics","Department of Aeronautics and Astronautics","Aeronautics and Astronautics, Department of","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000299",19,"Aeronautics and Astronautics",null,null,null,"2003-12-19T01:03:15"]
["O10000316","10000316","Lemelson/MIT Program","DEPARTMENTS","10000316","HR-061100","061100","Lemelson/MIT Program","Lemelson/MIT Program","Lemelson/MIT Program","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000316",36,"Lemelson/MIT Program",null,null,null,"2003-12-19T01:03:15"]
["O10000317","10000317","Deshpande Center for Technological Innov","DEPARTMENTS","10000317","HR-061200","061200","Deshpande Center for Technological Innov","Deshpande Center for Technological Innovations","Deshpande Center for Technological Innovations","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000317",37,"Deshpande Center for Technological Innov",null,null,null,"2003-12-19T01:03:15"]
["O10000319","10000319","Chemical Engineering","DEPARTMENTS","10000319","HR-062000","062000","Chemical Engineering","Department of Chemical Engineering","Chemical Engineering, Department of","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000319",20,"Chemical Engineering",null,null,null,"2003-12-19T01:03:15"]
["O10000320","10000320","Civil and Environmental Engineering","DEPARTMENTS","10000320","HR-063000","063000","Civil and Environmental Engineering","Department of Civil and Environmental Engineering","Civil and Environmental Engineering, Department of","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000320",21,"Civil and Environmental Engineering",null,null,null,"2003-12-19T01:03:15"]
["O10000322","10000322","Electrical Engineering-Computer Science","DEPARTMENTS","10000322","HR-064000","064000","Electrical Engineering-Computer Science","Dept of Electrical Engineering & Computer Science","Electrical Engineering & Computer Science, Dept of","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000322",22,"Electrical Engineering-Computer Science",null,null,null,"2003-12-19T01:03:15"]
["O10000324","10000324","Mechanical Engineering","DEPARTMENTS","10000324","HR-065000","065000","Mechanical Engineering","Department of Mechanical Engineering","Mechanical Engineering, Department of","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000324",24,"Mechanical Engineering",null,null,null,"2003-12-19T01:03:15"]
["O10000325","10000325","Materials Science and Engineering","DEPARTMENTS","10000325","HR-066000","066000","Materials Science and Engineering","Department of Materials Science and Engineering","Materials Science and Engineering, Department of","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000325",23,"Materials Science and Engineering",null,null,null,"2003-12-19T01:03:15"]
["O10000327","10000327","Archaeology","DEPARTMENTS","10000327","HR-066100","066100","Archaeology","Department of Archaeology","Archaeology, Department of","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000327",38,"Archaeology",null,null,null,"2003-12-19T01:03:15"]
["O10000328","10000328","Administrative Services: Chem E/DMSE","DEPARTMENTS","10000328","HR-066200","066200","Administrative Services: Chem E/DMSE","Administrative Services: Chemical Engineering & MS","Administrative Services:chem E/M S & E","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000328",39,"Administrative Services: Chem E/DMSE",null,null,null,"2003-12-19T01:03:15"]
["O10000329","10000329","Ocean Engineering","DEPARTMENTS","10000329","HR-067000","067000","Ocean Engineering","Department of Ocean Engineering","Ocean Engineering, Department of","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000329",25,"Ocean Engineering",null,null,null,"2003-12-19T01:03:15"]
["O10000331","10000331","Nuclear Engineering","DEPARTMENTS","10000331","HR-068000","068000","Nuclear Engineering","Department of Nuclear Engineering","Nuclear Engineering, Department of","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000331",26,"Nuclear Engineering",null,null,null,"2003-12-19T01:03:15"]
["O10000333","10000333","Engineering Systems Division","DEPARTMENTS","10000333","HR-068100","068100","Engineering Systems Division","Engineering Systems Division","Engineering Systems Division","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000333",40,"Engineering Systems Division",null,null,null,"2003-12-19T01:03:15"]
["O10000334","10000334","Singapore/MIT Alliance","DEPARTMENTS","10000334","HR-068200","068200","Singapore/MIT Alliance","Singapore/MIT Alliance Program","Singapore/MIT Alliance Program","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000334",41,"Singapore/MIT Alliance",null,null,null,"2003-12-19T01:03:15"]
["O10000335","10000335","Project I-Campus","DEPARTMENTS","10000335","HR-068400","068400","Project I-Campus","Project I-Campus","Project I-Campus","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000335",42,"Project I-Campus",null,null,null,"2003-12-19T01:03:15"]
["O10000338","10000338","Lab for Information & Decision Systems","DEPARTMENTS","10000338","HR-068700","068700","Lab for Information & Decision Systems","Laboratory for Information and Decision Systems","Laboratory for Information and Decision Systems","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000338",43,"Lab for Information & Decision Systems",null,null,null,"2003-12-19T01:03:15"]
["O10000339","10000339","Biotechnology Process Engineering Center","DEPARTMENTS","10000339","HR-068800","068800","Biotechnology Process Engineering Center","Biotechnology Process Engineering Center","Biotechnology Process Engineering Center","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000339",44,"Biotechnology Process Engineering Center",null,null,null,"2003-12-19T01:03:15"]
["O10000346","10000346","Center for Innovation in Product Develmt","DEPARTMENTS","10000346","HR-068900","068900","Center for Innovation in Product Develmt","Center for Innovation in Product Development","Center for Innovation in Product Development","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000346",45,"Center for Innovation in Product Develmt",null,null,null,"2003-12-19T01:03:15"]
["O10000347","10000347","Biological Engineering","DEPARTMENTS","10000347","HR-069200","069200","Biological Engineering","Biological Engineering","Biological Engineering","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000347",46,"Biological Engineering",null,null,null,"2003-12-19T01:03:15"]
["O10000348","10000348","Lab for Electromagnetic Electronic Sys","DEPARTMENTS","10000348","HR-069300","069300","Lab for Electromagnetic Electronic Sys","Lab for Electromagnetic & Electronic Systems","Lab for Electromagnetic & Electronic Systems","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000348",47,"Lab for Electromagnetic Electronic Sys",null,null,null,"2003-12-19T01:03:15"]
["O10000349","10000349","Center for Technology, Policy & Ind Dev","DEPARTMENTS","10000349","HR-069400","069400","Center for Technology, Policy & Ind Dev","Center for Technology, Policy, & Industrial Develp","Center for Technology, Policy, & Industrial Develp","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000349",48,"Center for Technology, Policy & Ind Dev",null,null,null,"2003-12-19T01:03:15"]
["O10000350","10000350","Center for Transportation & Logistics","DEPARTMENTS","10000350","HR-069500","069500","Center for Transportation & Logistics","Center for Transportation and Logistics","Center for Transportation & Logistics","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000350",49,"Center for Transportation & Logistics",null,null,null,"2003-12-19T01:03:15"]
["O10000352","10000352","Lab for Manufacturing & Productivity","DEPARTMENTS","10000352","HR-069700","069700","Lab for Manufacturing & Productivity","Laboratory for Manufacturing and Productivity","Lab for Manufacturing & Productivity","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000352",50,"Lab for Manufacturing & Productivity",null,null,null,"2003-12-19T01:03:15"]
["O10000353","10000353","Materials Processing Center","DEPARTMENTS","10000353","HR-069800","069800","Materials Processing Center","Materials Processing Center","Materials Processing Center","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000170",27,"Materials Processing Center Area","10000353",28,"Materials Processing Center","2003-12-19T01:03:15"]
["O10000355","10000355","Microphotonics Center","DEPARTMENTS","10000355","HR-069880","069880","Microphotonics Center","Microphotonics Center","Microphotonics Center","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000170",27,"Materials Processing Center Area","10000355",29,"Microphotonics Center","2003-12-19T01:03:15"]
["O10000356","10000356","Technology and Policy Program","DEPARTMENTS","10000356","HR-069900","069900","Technology and Policy Program","Technology and Policy Program","Technology and Policy Program","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000356",51,"Technology and Policy Program",null,null,null,"2003-12-19T01:03:15"]
["O10000357","10000357","School of Humanities, Arts, & Social Sci","DEPARTMENTS","10000357","HR-090000","090000","School of Humanities, Arts, & Social Sci","School of Humanities and Social Science","School of Humanities, Arts and Social Sciences","Humanities, Arts, & Social Sciences Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000020",53,"Humanities, Arts, & Social Sciences Area","10000357",54,"School of Humanities, Arts, & Social Sci",null,null,null,"2003-12-19T01:03:15"]
["O10000359","10000359","Economics","DEPARTMENTS","10000359","HR-091000","091000","Economics","Department of Economics","Economics, Department of","Humanities, Arts, & Social Sciences Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000020",53,"Humanities, Arts, & Social Sciences Area","10000359",55,"Economics",null,null,null,"2003-12-19T01:03:15"]
["O10000361","10000361","Anthropology Program","DEPARTMENTS","10000361","HR-093200","093200","Anthropology Program","Anthropology Program","Anthropology Program","Humanities, Arts, & Social Sciences Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000020",53,"Humanities, Arts, & Social Sciences Area","10000361",56,"Anthropology Program",null,null,null,"2003-12-19T01:03:15"]
["O10000362","10000362","Foreign Languages & Literature Section","DEPARTMENTS","10000362","HR-093300","093300","Foreign Languages & Literature Section","Foreign Languages and Literatures Section","Foreign Languages & Literatures Section","Humanities, Arts, & Social Sciences Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000020",53,"Humanities, Arts, & Social Sciences Area","10000362",57,"Foreign Languages & Literature Section",null,null,null,"2003-12-19T01:03:15"]
["O10000363","10000363","History Section","DEPARTMENTS","10000363","HR-093400","093400","History Section","History Section","History Section","Humanities, Arts, & Social Sciences Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000020",53,"Humanities, Arts, & Social Sciences Area","10000363",58,"History Section",null,null,null,"2003-12-19T01:03:15"]
["O10000364","10000364","Literature Section","DEPARTMENTS","10000364","HR-093600","093600","Literature Section","Literature Section","Literature Section","Humanities, Arts, & Social Sciences Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000020",53,"Humanities, Arts, & Social Sciences Area","10000364",59,"Literature Section",null,null,null,"2003-12-19T01:03:15"]
["O10000365","10000365","Music and Theater Arts Section","DEPARTMENTS","10000365","HR-093700","093700","Music and Theater Arts Section","Music and Theater Arts Section","Music and Theater Arts Section","Humanities, Arts, & Social Sciences Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000020",53,"Humanities, Arts, & Social Sciences Area","10000365",60,"Music and Theater Arts Section",null,null,null,"2003-12-19T01:03:15"]
["O10000366","10000366","Program in Writing & Humanistic Studies","DEPARTMENTS","10000366","HR-093800","093800","Program in Writing & Humanistic Studies","Program in Writing and Humanistic Studies","Program in Writing and Humanistic Studies","Humanities, Arts, & Social Sciences Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000020",53,"Humanities, Arts, & Social Sciences Area","10000366",61,"Program in Writing & Humanistic Studies",null,null,null,"2003-12-19T01:03:15"]
["O10000367","10000367","Linguistics & Philosophy","DEPARTMENTS","10000367","HR-094000","094000","Linguistics & Philosophy","Department of Linguistics and Philosophy","Linguistics and Philosophy, Department of","Humanities, Arts, & Social Sciences Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000020",53,"Humanities, Arts, & Social Sciences Area","10000367",62,"Linguistics & Philosophy",null,null,null,"2003-12-19T01:03:15"]
["O10000368","10000368","Political Science","DEPARTMENTS","10000368","HR-095500","095500","Political Science","Department of Political Science","Political Science, Department of","Humanities, Arts, & Social Sciences Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000020",53,"Humanities, Arts, & Social Sciences Area","10000368",63,"Political Science",null,null,null,"2003-12-19T01:03:15"]
["O10000370","10000370","Prog in Science, Technology & Society","DEPARTMENTS","10000370","HR-097000","097000","Prog in Science, Technology & Society","Program in Science, Technology, and Society","Program in Science, Technology, and Society","Humanities, Arts, & Social Sciences Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000020",53,"Humanities, Arts, & Social Sciences Area","10000370",64,"Prog in Science, Technology & Society",null,null,null,"2003-12-19T01:03:15"]
["O10000371","10000371","Center for International Studies","DEPARTMENTS","10000371","HR-097500","097500","Center for International Studies","Center for International Studies","Center for International Studies","Humanities, Arts, & Social Sciences Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000020",53,"Humanities, Arts, & Social Sciences Area","10000371",65,"Center for International Studies",null,null,null,"2003-12-19T01:03:15"]
["O10000378","10000378","Sloan School of Management","DEPARTMENTS","10000378","HR-121000","121000","Sloan School of Management","Sloan School of Management","Sloan School of Management","Sloan School of Management Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000031",67,"Sloan School of Management Area","10000378",68,"Sloan School of Management",null,null,null,"2003-12-19T01:03:15"]
["O10000396","10000396","System Dynamics Group","DEPARTMENTS","10000396","HR-121300","121300","System Dynamics Group","System Dynamics Group","System Dynamics Group","Sloan School of Management Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000031",67,"Sloan School of Management Area","10000396",69,"System Dynamics Group",null,null,null,"2003-12-19T01:03:15"]
["O10000404","10000404","Center for Coordination Science","DEPARTMENTS","10000404","HR-121920","121920","Center for Coordination Science","Center for Coordination Science","Center for Coordination Science","Sloan School of Management Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000031",67,"Sloan School of Management Area","10000404",70,"Center for Coordination Science",null,null,null,"2003-12-19T01:03:15"]
["O10000405","10000405","Center for Information Systems Research","DEPARTMENTS","10000405","HR-121930","121930","Center for Information Systems Research","Center for Information Systems Research","Center for Information Systems Research","Sloan School of Management Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000031",67,"Sloan School of Management Area","10000405",71,"Center for Information Systems Research",null,null,null,"2003-12-19T01:03:15"]
["O10000426","10000426","School of Science","DEPARTMENTS","10000426","HR-150000","150000","School of Science","School of Science","School of Science","Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area","10000426",73,"School of Science",null,null,null,"2003-12-19T01:03:15"]
["O10000429","10000429","Biology","DEPARTMENTS","10000429","HR-151000","151000","Biology","Department of Biology","Biology, Department of","Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area","10000429",74,"Biology",null,null,null,"2003-12-19T01:03:15"]
["O10000491","10000491","Chemistry","DEPARTMENTS","10000491","HR-152000","152000","Chemistry","Department of Chemistry","Chemistry, Department of","Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area","10000491",75,"Chemistry",null,null,null,"2003-12-19T01:03:15"]
["O10000527","10000527","Earth, Atmospheric &  Planetary Sciences","DEPARTMENTS","10000527","HR-153000","153000","Earth, Atmospheric &  Planetary Sciences","Dept of Earth, Atmospheric, & Planetary Sciences","Earth, Atmospheric, & Planetary Sciences, Dept of","Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area","10000527",76,"Earth, Atmospheric &  Planetary Sciences",null,null,null,"2003-12-19T01:03:15"]
["O10000533","10000533","Mathematics","DEPARTMENTS","10000533","HR-154000","154000","Mathematics","Department of Mathematics","Mathematics, Department of","Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area","10000533",77,"Mathematics",null,null,null,"2003-12-19T01:03:15"]
["O10000535","10000535","Brain & Cognitive Sciences","DEPARTMENTS","10000535","HR-154500","154500","Brain & Cognitive Sciences","Department of Brain and Cognitive Sciences","Brain and Cognitive Sciences, Department of","Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area","10000535",78,"Brain & Cognitive Sciences",null,null,null,"2003-12-19T01:03:15"]
["O10000536","10000536","Physics","DEPARTMENTS","10000536","HR-158000","158000","Physics","Department of Physics","Physics, Department of","Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area","10000536",79,"Physics",null,null,null,"2003-12-19T01:03:15"]
["O10000541","10000541","Experimental Study Group","DEPARTMENTS","10000541","HR-159000","159000","Experimental Study Group","Experimental Study Group","Experimental Study Group","Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area","10000541",80,"Experimental Study Group",null,null,null,"2003-12-19T01:03:15"]
["O10000542","10000542","Picower Center for Learning and Memory","DEPARTMENTS","10000542","HR-159300","159300","Picower Center for Learning and Memory","Picower Center for Learning and Memory","Picower Center for Learning and Memory","Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area","10000542",81,"Picower Center for Learning and Memory",null,null,null,"2003-12-19T01:03:15"]
["O10000543","10000543","Spectroscopy Laboratory","DEPARTMENTS","10000543","HR-159500","159500","Spectroscopy Laboratory","Spectroscopy Laboratory","Spectroscopy Laboratory","Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area","10000543",82,"Spectroscopy Laboratory",null,null,null,"2003-12-19T01:03:15"]
["O10000544","10000544","Center for Space Research","DEPARTMENTS","10000544","HR-159600","159600","Center for Space Research","Center for Space Research","Center for Space Research","Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area","10000544",83,"Center for Space Research",null,null,null,"2003-12-19T01:03:15"]
["O10000545","10000545","Center for Cancer Research","DEPARTMENTS","10000545","HR-159700","159700","Center for Cancer Research","Center for Cancer Research","Center for Cancer Research","Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area","10000545",84,"Center for Cancer Research",null,null,null,"2003-12-19T01:03:15"]
["O10000547","10000547","Laboratory for Nuclear Science","DEPARTMENTS","10000547","HR-159900","159900","Laboratory for Nuclear Science","Laboratory for Nuclear Science","Laboratory for Nuclear Science","Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area","10000547",85,"Laboratory for Nuclear Science",null,null,null,"2003-12-19T01:03:15"]
["O10000548","10000548","Whitaker College of Health Sci & Tech","DEPARTMENTS","10000548","HR-160000","160000","Whitaker College of Health Sci & Tech","Whitaker College of Health Science & Technology","Whitaker College of Health Science & Technology","Whitaker","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000036",191,"Whitaker","10000548",192,"Whitaker College of Health Sci & Tech",null,null,null,"2003-12-19T01:03:15"]
["O10000549","10000549","Harvard/MIT Division of HST","DEPARTMENTS","10000549","HR-161000","161000","Harvard/MIT Division of HST","Harvd-MIT Division of Health Sciences & Technology","Harvd-MIT Division of Health Sciences & Technology","Whitaker","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000036",191,"Whitaker","10000549",193,"Harvard/MIT Division of HST",null,null,null,"2003-12-19T01:03:15"]
["O10000550","10000550","Clinical Research Center","DEPARTMENTS","10000550","HR-163000","163000","Clinical Research Center","Clinical Research Center","Clinical Research Center","Whitaker","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000036",191,"Whitaker","10000550",194,"Clinical Research Center",null,null,null,"2003-12-19T01:03:15"]
["O10000552","10000552","Center for Environmental Health Sciences","DEPARTMENTS","10000552","HR-165000","165000","Center for Environmental Health Sciences","Center for Environmental Health Sciences","Center for Environmental Health Sciences","Whitaker","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000036",191,"Whitaker","10000552",195,"Center for Environmental Health Sciences",null,null,null,"2003-12-19T01:03:15"]
["O10000553","10000553","Center for Biomedical Engineering","DEPARTMENTS","10000553","HR-166000","166000","Center for Biomedical Engineering","Center for Biomedical Engineering","Center for Biomedical Engineering","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000553",173,"Center for Biomedical Engineering",null,null,null,"2003-12-19T01:03:15"]
["O10000554","10000554","Leaders for Manufacturing Program","DEPARTMENTS","10000554","HR-170000","170000","Leaders for Manufacturing Program","Leaders for Manufacturing Program","Leaders for Manufacturing Program","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000554",52,"Leaders for Manufacturing Program",null,null,null,"2003-12-19T01:03:15"]
["O10000556","10000556","Aerospace Studies","DEPARTMENTS","10000556","HR-187100","187100","Aerospace Studies","Air Force Aerospace Studies","Air Force Aerospace Studies","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000219",130,"ROTC Programs","10000556",131,"Aerospace Studies","2003-12-19T01:03:15"]
["O10000557","10000557","Military Science","DEPARTMENTS","10000557","HR-187500","187500","Military Science","Military Science","Military Science","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000219",130,"ROTC Programs","10000557",132,"Military Science","2003-12-19T01:03:15"]
["O10000558","10000558","Naval Science","DEPARTMENTS","10000558","HR-187800","187800","Naval Science","Naval Science","Naval Science","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000219",130,"ROTC Programs","10000558",133,"Naval Science","2003-12-19T01:03:15"]
["O10000565","10000565","Information Services & Technology","DEPARTMENTS","10000565","HR-242800","242800","Information Services & Technology","Information Services & Technology","Information Services & Technology","VP for Info Services & Technology Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10002058",211,"VP for Info Services & Technology Area","10000194",212,"Information Systems Area","10000565",213,"Information Services & Technology","2003-12-19T01:03:15"]
["O10000569","10000569","Plasma Science and Fusion Center","DEPARTMENTS","10000569","HR-243000","243000","Plasma Science and Fusion Center","Plasma Science and Fusion Center","Plasma Science and Fusion Center","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000569",174,"Plasma Science and Fusion Center",null,null,null,"2003-12-19T01:03:15"]
["O10000573","10000573","Center for Matl Science and Engineering","DEPARTMENTS","10000573","HR-246000","246000","Center for Matl Science and Engineering","Center for Materials Science and Engineering","Center for Materials Science and Engineering","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000573",175,"Center for Matl Science and Engineering",null,null,null,"2003-12-19T01:03:15"]
["O10000574","10000574","Operations Research Center","DEPARTMENTS","10000574","HR-247000","247000","Operations Research Center","Operations Research Center","Operations Research Center","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000574",176,"Operations Research Center",null,null,null,"2003-12-19T01:03:15"]
["O10000575","10000575","Nuclear Reactor Laboratory","DEPARTMENTS","10000575","HR-264000","264000","Nuclear Reactor Laboratory","Nuclear Reactor Laboratory","Nuclear Reactor Laboratory","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000575",177,"Nuclear Reactor Laboratory",null,null,null,"2003-12-19T01:03:15"]
["O10000576","10000576","Francis Bitter Magnet Laboratory","DEPARTMENTS","10000576","HR-265000","265000","Francis Bitter Magnet Laboratory","Francis Bitter Magnet Laboratory","Francis Bitter Magnet Laboratory","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000576",178,"Francis Bitter Magnet Laboratory",null,null,null,"2003-12-19T01:03:15"]
["O10000577","10000577","MIT Sea Grant College Program","DEPARTMENTS","10000577","HR-266300","266300","MIT Sea Grant College Program","Sea Grant College Program","Sea Grant College Program","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000577",179,"MIT Sea Grant College Program",null,null,null,"2003-12-19T01:03:15"]
["O10000578","10000578","Research Laboratory of Electronics","DEPARTMENTS","10000578","HR-267000","267000","Research Laboratory of Electronics","Research Laboratory of Electronics","Research Laboratory of Electronics","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000578",180,"Research Laboratory of Electronics",null,null,null,"2003-12-19T01:03:15"]
["O10000579","10000579","Libraries","DEPARTMENTS","10000579","HR-271000","271000","Libraries","Libraries","Libraries","Libraries, MIT Press, Tech Review","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000022",144,"Libraries, MIT Press, Tech Review","10000162",145,"Libraries","10000579",146,"Libraries","2003-12-19T01:03:15"]
["O10000580","10000580","Document Services","DEPARTMENTS","10000580","HR-271050","271050","Document Services","Document Services","Document Services","Libraries, MIT Press, Tech Review","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000022",144,"Libraries, MIT Press, Tech Review","10000162",145,"Libraries","10000580",147,"Document Services","2003-12-19T01:03:15"]
["O10000581","10000581","Lincoln Laboratory","DEPARTMENTS","10000581","HR-310000","310000","Lincoln Laboratory","Lincoln Laboratory","Lincoln Laboratory","Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000581",150,"Lincoln Laboratory",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000582","10000582","Laboratory for Energy & the Environment","DEPARTMENTS","10000582","HR-320000","320000","Laboratory for Energy & the Environment","Laboratory for Energy and the Environment","Laboratory for Energy and the Environment","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000582",181,"Laboratory for Energy & the Environment",null,null,null,"2003-12-19T01:03:15"]
["O10000584","10000584","Technology Development Program","DEPARTMENTS","10000584","HR-321000","321000","Technology Development Program","Technology and Development Program","Technology and Development Program","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000584",182,"Technology Development Program",null,null,null,"2003-12-19T01:03:15"]
["O10000590","10000590","Office of Sponsored Programs","DEPARTMENTS","10000590","HR-391000","391000","Office of Sponsored Programs","Office of Sponsored Programs","Office of Sponsored Programs","Executive Vice President Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000590",237,"Office of Sponsored Programs",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000591","10000591","Environmental Health & Safety Office","DEPARTMENTS","10000591","HR-392000","392000","Environmental Health & Safety Office","Office of Environmental Health and Safety","Environmental Health and Safety, Office of","Env Program  & Risk Mgmt/Sr Counsel Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000016",198,"Env Program  & Risk Mgmt/Sr Counsel Area","10000591",199,"Environmental Health & Safety Office",null,null,null,"2003-12-19T01:03:15"]
["O10000592","10000592","Chairman of the Corporation","DEPARTMENTS","10000592","HR-400000","400000","Chairman of the Corporation","Chairman of the Corporation","Chairman of the Corporation","President & Chairman of the Corporation","President & Chairman of the Corporation","MIT-All","10000000",1,"MIT-All","10000003",244,"President & Chairman of the Corporation","10000592",248,"Chairman of the Corporation",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000593","10000593","McGovern Institute for Brain Research","DEPARTMENTS","10000593","HR-400600","400600","McGovern Institute for Brain Research","McGovern Institute for Brain Research","McGovern Institute for Brain Research","Office of Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000025",161,"Office of Provost Area","10000593",167,"McGovern Institute for Brain Research",null,null,null,"2003-12-19T01:03:15"]
["O10000594","10000594","Cambridge-MIT Institute","DEPARTMENTS","10000594","HR-400900","400900","Cambridge-MIT Institute","Cambridge-MIT Institute","Cambridge-MIT Institute","Office of Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000025",161,"Office of Provost Area","10000218",162,"Provost Office","10000594",163,"Cambridge-MIT Institute","2003-12-19T01:03:15"]
["O10000595","10000595","Office of the President","DEPARTMENTS","10000595","HR-401000","401000","Office of the President","Office of the President","Office of the President","President & Chairman of the Corporation","President & Chairman of the Corporation","MIT-All","10000000",1,"MIT-All","10000003",244,"President & Chairman of the Corporation","10000595",249,"Office of the President",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000596","10000596","Dibner Institute","DEPARTMENTS","10000596","HR-401100","401100","Dibner Institute","Dibner Institute","Dibner Institute","Office of Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000025",161,"Office of Provost Area","10000218",162,"Provost Office","10000596",164,"Dibner Institute","2003-12-19T01:03:15"]
["O10000597","10000597","Consortium on Financing Higher Education","DEPARTMENTS","10000597","HR-401200","401200","Consortium on Financing Higher Education","Consortium on Financing Higher Education",null,"President & Chairman of the Corporation","President & Chairman of the Corporation","MIT-All","10000000",1,"MIT-All","10000003",244,"President & Chairman of the Corporation","10000597",250,"Consortium on Financing Higher Education",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000599","10000599","Chancellor's Office","DEPARTMENTS","10000599","HR-401500","401500","Chancellor's Office","Chancellor's Office","Chancellor's Office","Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000599",91,"Chancellor's Office",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000601","10000601","Haystack Observatory","DEPARTMENTS","10000601","HR-401710","401710","Haystack Observatory","Haystack Observatory","Haystack Observatory","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000601",183,"Haystack Observatory",null,null,null,"2003-12-19T01:03:15"]
["O10000603","10000603","Office of the Provost","DEPARTMENTS","10000603","HR-401800","401800","Office of the Provost","Office of the Provost","Office of the Provost","Office of Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000025",161,"Office of Provost Area","10000218",162,"Provost Office","10000603",165,"Office of the Provost","2003-12-19T01:03:15"]
["O10000604","10000604","Museum","DEPARTMENTS","10000604","HR-401811","401811","Museum","Museum","Museum","Associate Provost for the Arts","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000006",87,"Associate Provost for the Arts","10000604",88,"Museum",null,null,null,"2003-12-19T01:03:15"]
["O10000605","10000605","List Visual Arts Center","DEPARTMENTS","10000605","HR-401812","401812","List Visual Arts Center","List Visual Arts Center","List Visual Arts Center","Associate Provost for the Arts","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000006",87,"Associate Provost for the Arts","10000605",89,"List Visual Arts Center",null,null,null,"2003-12-19T01:03:15"]
["O10000606","10000606","Office of the Arts","DEPARTMENTS","10000606","HR-401813","401813","Office of the Arts","Office of the Arts","Office of the Arts","Associate Provost for the Arts","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000006",87,"Associate Provost for the Arts","10000606",90,"Office of the Arts",null,null,null,"2003-12-19T01:03:15"]
["O10000612","10000612","Division of Comparative Medicine","DEPARTMENTS","10000612","HR-402100","402100","Division of Comparative Medicine","Division of Comparative Medicine","Division of Comparative Medicine","Whitaker","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000036",191,"Whitaker","10000612",196,"Division of Comparative Medicine",null,null,null,"2003-12-19T01:03:15"]
["O10000613","10000613","Graduate Students Office","DEPARTMENTS","10000613","HR-402200","402200","Graduate Students Office","Graduate Students Office","Graduate Students Office","Dean of Graduate Education","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000014",142,"Dean of Graduate Education","10000613",143,"Graduate Students Office",null,null,null,"2003-12-19T01:03:15"]
["O10000615","10000615","Secretary of the Corporation","DEPARTMENTS","10000615","HR-402500","402500","Secretary of the Corporation","Secretary of the Corporation","Secretary of the Corporation","VP & Secretary of Corp Area","President & Chairman of the Corporation","MIT-All","10000000",1,"MIT-All","10000003",244,"President & Chairman of the Corporation","10000256",245,"VP & Secretary of Corp Area","10000615",246,"Secretary of the Corporation",null,null,null,"2003-12-19T01:03:15"]
["O10000618","10000618","Technology Licensing Office","DEPARTMENTS","10000618","HR-404000","404000","Technology Licensing Office","Technology Licensing Office","Technology Licensing Office","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000618",184,"Technology Licensing Office",null,null,null,"2003-12-19T01:03:15"]
["O10000619","10000619","Vice President for Research","DEPARTMENTS","10000619","HR-404002","404002","Vice President for Research","Office of the Vice President for Research","Vice President for Research","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000619",185,"Vice President for Research",null,null,null,"2003-12-19T01:03:15"]
["O10000621","10000621","VP for Info Services & Technology","DEPARTMENTS","10000621","HR-404400","404400","VP for Info Services & Technology","VP for Info Services & Technology","VP for Info Services & Technology","VP for Info Services & Technology Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10002058",211,"VP for Info Services & Technology Area","10000194",212,"Information Systems Area","10000621",214,"VP for Info Services & Technology","2003-12-19T01:03:15"]
["O10000622","10000622","Executive Vice President","DEPARTMENTS","10000622","HR-404500","404500","Executive Vice President","Office of the Executive Vice President","Office of the Executive Vice President","Office of Executive Vice President","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000024",203,"Office of Executive Vice President","10000622",204,"Executive Vice President",null,null,null,"2003-12-19T01:03:15"]
["O10000624","10000624","Center for Advanced Educational Services","DEPARTMENTS","10000624","HR-405100","405100","Center for Advanced Educational Services","Center for Advanced Educational Services","Center for Advanced Educational Services","Office of Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000025",161,"Office of Provost Area","10000624",168,"Center for Advanced Educational Services",null,null,null,"2003-12-19T01:03:15"]
["O10000636","10000636","Campus Activities Complex","DEPARTMENTS","10000636","HR-405500","405500","Campus Activities Complex","Campus Activities Complex","Campus Activities Complex","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10002033",98,"Enterprise Services Area","10002008",99,"Campus Activities Complex Area","2003-12-19T01:03:15"]
["O10000639","10000639","Dir of Env Prog & Risk Mgmt/Sr Counsel","DEPARTMENTS","10000639","HR-405700","405700","Dir of Env Prog & Risk Mgmt/Sr Counsel","Environmental Program & Risk Mgmt & Senior Counsel","Environmental Program & Risk Mgmt & Senior Counsel","Env Program  & Risk Mgmt/Sr Counsel Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000016",198,"Env Program  & Risk Mgmt/Sr Counsel Area","10000639",200,"Dir of Env Prog & Risk Mgmt/Sr Counsel",null,null,null,"2003-12-19T01:03:15"]
["O10000641","10000641","Parking and Transportation Office","DEPARTMENTS","10000641","HR-405900","405900","Parking and Transportation Office","Parking and Transportation Office","Parking and Transportation Office","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10002033",98,"Enterprise Services Area","10000641",108,"Parking and Transportation Office","2003-12-19T01:03:15"]
["O10000644","10000644","Academic Media Production Services","DEPARTMENTS","10000644","HR-406100","406100","Academic Media Production Services","Academic Media Production Services","Academic Media Production Services","Office of Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000025",161,"Office of Provost Area","10000644",169,"Academic Media Production Services",null,null,null,"2003-12-19T01:03:15"]
["O10000648","10000648","Enterprise Services","DEPARTMENTS","10000648","HR-406200","406200","Enterprise Services","Enterprise Services","Enterprise Services","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10002033",98,"Enterprise Services Area","10000648",105,"Enterprise Services","2003-12-19T01:03:15"]
["O10000649","10000649","Open CourseWare","DEPARTMENTS","10000649","HR-406300","406300","Open CourseWare","Open Course Ware","Open Course Ware","Office of Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000025",161,"Office of Provost Area","10000649",170,"Open CourseWare",null,null,null,"2003-12-19T01:03:15"]
["O10000651","10000651","Property Office","DEPARTMENTS","10000651","HR-406800","406800","Property Office","Property Office","Property Office","Controller's Accounting Office","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000077",231,"Controller's Accounting Office","10000651",232,"Property Office",null,null,null,"2003-12-19T01:03:15"]
["O10000653","10000653","Human Resources","DEPARTMENTS","10000653","HR-409000","409000","Human Resources","Human Resources Department","Human Resources Department","VP for Human Resources Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000033",206,"VP for Human Resources Area","10000653",207,"Human Resources",null,null,null,"2003-12-19T01:03:15"]
["O10000655","10000655","Vice President for Human Resources","DEPARTMENTS","10000655","HR-409100","409100","Vice President for Human Resources","Office of the Vice President for Human Resources","Vice President for Human Resources","VP for Human Resources Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000033",206,"VP for Human Resources Area","10000655",208,"Vice President for Human Resources",null,null,null,"2003-12-19T01:03:15"]
["O10000658","10000658","Vice Pres for Resource Development","DEPARTMENTS","10000658","HR-410000","410000","Vice Pres for Resource Development","Office of the Vice President for Resource Devlpmnt","Office of the Vice President for Resource Devlpmnt","VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development","10000187",217,"Office VP Resource Development","10000658",218,"Vice Pres for Resource Development","2003-12-19T01:03:15"]
["O10000659","10000659","Corporate Development","DEPARTMENTS","10000659","HR-410010","410010","Corporate Development","Corporate Development","Corporate Development","VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development","10000187",217,"Office VP Resource Development","10000659",219,"Corporate Development","2003-12-19T01:03:15"]
["O10000660","10000660","Donor Partnerships & Special Projects","DEPARTMENTS","10000660","HR-410015","410015","Donor Partnerships & Special Projects","Donor Partnerships and Special Projects","Donor Partnerships","VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development","10000187",217,"Office VP Resource Development","10000660",220,"Donor Partnerships & Special Projects","2003-12-19T01:03:15"]
["O10000661","10000661","Communications/Donor Relations","DEPARTMENTS","10000661","HR-410020","410020","Communications/Donor Relations","Communications/Donor Relations","Communications/Donor Relationsions","VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development","10000187",217,"Office VP Resource Development","10000661",221,"Communications/Donor Relations","2003-12-19T01:03:15"]
["O10000662","10000662","Academic Development","DEPARTMENTS","10000662","HR-410035","410035","Academic Development","Academic Development","Academic Development","VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development","10000187",217,"Office VP Resource Development","10000662",222,"Academic Development","2003-12-19T01:03:15"]
["O10000663","10000663","FRADS","DEPARTMENTS","10000663","HR-410040","410040","FRADS","FRADS","FRADS","VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development","10000187",217,"Office VP Resource Development","10000663",223,"FRADS","2003-12-19T01:03:15"]
["O10000664","10000664","Gift Planning","DEPARTMENTS","10000664","HR-410055","410055","Gift Planning","Gift Planning","Gift Planning","VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development","10000187",217,"Office VP Resource Development","10000664",224,"Gift Planning","2003-12-19T01:03:15"]
["O10000665","10000665","Development Research and Systems","DEPARTMENTS","10000665","HR-410060","410060","Development Research and Systems","Office of Development Research and Systems","Development Research and Systems, Office of","VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development","10000187",217,"Office VP Resource Development","10000665",225,"Development Research and Systems","2003-12-19T01:03:15"]
["O10000666","10000666","Office of School Development Services","DEPARTMENTS","10000666","HR-410070","410070","Office of School Development Services","Office of School Development Services","School Development Services, Office of","VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development","10000187",217,"Office VP Resource Development","10000666",226,"Office of School Development Services","2003-12-19T01:03:15"]
["O10000667","10000667","Principal Gifts","DEPARTMENTS","10000667","HR-410075","410075","Principal Gifts","Principal Gifts","Principal Gifts","VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development","10000187",217,"Office VP Resource Development","10000667",227,"Principal Gifts","2003-12-19T01:03:15"]
["O10000668","10000668","Leadership Gifts","DEPARTMENTS","10000668","HR-410085","410085","Leadership Gifts","Leadership Gifts","Leadership Gifts","VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development","10000187",217,"Office VP Resource Development","10000668",228,"Leadership Gifts","2003-12-19T01:03:15"]
["O10000669","10000669","Strategic Program Development","DEPARTMENTS","10000669","HR-410090","410090","Strategic Program Development","Strategic Program Development","Strategic Program Development","VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development","10000187",217,"Office VP Resource Development","10000669",229,"Strategic Program Development","2003-12-19T01:03:15"]
["O10000670","10000670","Campaign Giving","DEPARTMENTS","10000670","HR-410095","410095","Campaign Giving","Campaign Giving","Campaign Giving","VP for Resource Development","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000035",216,"VP for Resource Development","10000187",217,"Office VP Resource Development","10000670",230,"Campaign Giving","2003-12-19T01:03:15"]
["O10000671","10000671","Corporate Relations/Indust Liaison Prog","DEPARTMENTS","10000671","HR-413000","413000","Corporate Relations/Indust Liaison Prog","Corporate Relations/Industrial Liaison Program","Corporate Relations/Industrial Liaison Program","Executive Vice President Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000671",238,"Corporate Relations/Indust Liaison Prog",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000672","10000672","Intellectual Property Counsel","DEPARTMENTS","10000672","HR-416000","416000","Intellectual Property Counsel","Intellectual Property Counsel","Intellectual Property Counsel","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000672",186,"Intellectual Property Counsel",null,null,null,"2003-12-19T01:03:15"]
["O10000673","10000673","Treasurer's Office","DEPARTMENTS","10000673","HR-420000","420000","Treasurer's Office","Treasurer's Office","Treasurer's Office","Executive Vice President Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000673",239,"Treasurer's Office",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000682","10000682","Financial Systems Services","DEPARTMENTS","10000682","HR-421200","421200","Financial Systems Services","Financial Systems Services","Financial Systems Services","VP for Info Services & Technology Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10002058",211,"VP for Info Services & Technology Area","10000682",215,"Financial Systems Services",null,null,null,"2003-12-19T01:03:15"]
["O10000697","10000697","Controller's Accounting Office","DEPARTMENTS","10000697","HR-422900","422900","Controller's Accounting Office","Comptroller's Accounting Office","Controller's Accounting Office","Controller's Accounting Office","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000077",231,"Controller's Accounting Office","10000697",233,"Controller's Accounting Office",null,null,null,"2003-12-19T01:03:15"]
["O10000698","10000698","Audit Division","DEPARTMENTS","10000698","HR-423000","423000","Audit Division","Audit Division","Audit Division","Executive Vice President Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000698",240,"Audit Division",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000699","10000699","Lincoln Fiscal Office","DEPARTMENTS","10000699","HR-423100","423100","Lincoln Fiscal Office","Lincoln Fiscal Office","Lincoln Fiscal Office","Controller's Accounting Office","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000077",231,"Controller's Accounting Office","10000699",234,"Lincoln Fiscal Office",null,null,null,"2003-12-19T01:03:15"]
["O10000705","10000705","Office of Budget & Financial Planning","DEPARTMENTS","10000705","HR-427000","427000","Office of Budget & Financial Planning","Office of Budget and Financial Planning","Office of Budget and Financial Planning","Executive Vice President Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000705",241,"Office of Budget & Financial Planning",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000721","10000721","Edgerton Center","DEPARTMENTS","10000721","HR-440100","440100","Edgerton Center","Edgerton Center","Edgerton Center","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000721",134,"Edgerton Center",null,null,null,"2003-12-19T01:03:15"]
["O10000722","10000722","Dean for Undergraduate Education","DEPARTMENTS","10000722","HR-441000","441000","Dean for Undergraduate Education","Office of the Dean for Undergraduate Education","Office of the Dean for Undergraduate Education","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000100",127,"Dean for Undergraduate Education Offices","10000722",128,"Dean for Undergraduate Education","2003-12-19T01:03:15"]
["O10000728","10000728","Office of Minority Education","DEPARTMENTS","10000728","HR-441100","441100","Office of Minority Education","Office of Minority Education","Office of Minority Education","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000728",135,"Office of Minority Education",null,null,null,"2003-12-19T01:03:15"]
["O10000729","10000729","Counseling & Support Services","DEPARTMENTS","10000729","HR-441200","441200","Counseling & Support Services","Counseling and Support Services","Counseling and Support Services","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000729",112,"Counseling & Support Services",null,null,null,"2003-12-19T01:03:15"]
["O10000730","10000730","Student Life Programs","DEPARTMENTS","10000730","HR-441300","441300","Student Life Programs","Student Life Programs","Student Life Programs","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000730",113,"Student Life Programs",null,null,null,"2003-12-19T01:03:15"]
["O10000734","10000734","Office of Academic Services","DEPARTMENTS","10000734","HR-441400","441400","Office of Academic Services","Office of Academic Services","Office of Academic Services","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000734",136,"Office of Academic Services",null,null,null,"2003-12-19T01:03:15"]
["O10000743","10000743","Teaching & Learning Laboratory","DEPARTMENTS","10000743","HR-441700","441700","Teaching & Learning Laboratory","Teaching and Learning Laboratory","Teaching and Learning Laboratory","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000743",137,"Teaching & Learning Laboratory",null,null,null,"2003-12-19T01:03:15"]
["O10000744","10000744","The Office of Student Discipline","DEPARTMENTS","10000744","HR-441800","441800","The Office of Student Discipline","The Office of Student Discipline","Student Discipline, The Office of","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000744",114,"The Office of Student Discipline",null,null,null,"2003-12-19T01:03:15"]
["O10000745","10000745","Dean for Student Life","DEPARTMENTS","10000745","HR-442000","442000","Dean for Student Life","Office of the Dean for Student Life","Dean for Student Life","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000099",93,"Dean for Student Life Offices","10000745",94,"Dean for Student Life","2003-12-19T01:03:15"]
["O10000746","10000746","Dean for Student Life - Dept Heads","DEPARTMENTS","10000746","HR-442010","442010","Dean for Student Life - Dept Heads","Office of the Dean for Student Life - Dept Heads","Dean for Student Life - Department Heads","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000099",93,"Dean for Student Life Offices","10000746",95,"Dean for Student Life - Dept Heads","2003-12-19T01:03:15"]
["O10000747","10000747","Chaplaincy","DEPARTMENTS","10000747","HR-442020","442020","Chaplaincy","Chaplaincy","Chaplaincy","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000747",115,"Chaplaincy",null,null,null,"2003-12-19T01:03:15"]
["O10000748","10000748","Dean for Student Life-Administration","DEPARTMENTS","10000748","HR-442040","442040","Dean for Student Life-Administration","Office of the Dean for Student Life - Administratn","Dean for Student Life-Administration","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000099",93,"Dean for Student Life Offices","10000748",96,"Dean for Student Life-Administration","2003-12-19T01:03:15"]
["O10000749","10000749","Community Dev & Substance Abuse Pgms","DEPARTMENTS","10000749","HR-442050","442050","Community Dev & Substance Abuse Pgms","Community Development & Substance Abuse Programs","Community Development & Substance Abuse Programs","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000099",93,"Dean for Student Life Offices","10000749",97,"Community Dev & Substance Abuse Pgms","2003-12-19T01:03:15"]
["O10000751","10000751","Dean of Humanities, Arts, and Social Sci","DEPARTMENTS","10000751","HR-442300","442300","Dean of Humanities, Arts, and Social Sci","Office of the Dean of Humanites, Arts & Social Sci","Dean of Humanities and Social Science","Humanities, Arts, & Social Sciences Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000020",53,"Humanities, Arts, & Social Sciences Area","10000751",66,"Dean of Humanities, Arts, and Social Sci",null,null,null,"2003-12-19T01:03:15"]
["O10000752","10000752","Dean of Science","DEPARTMENTS","10000752","HR-442500","442500","Dean of Science","Office of the Dean of Science","Dean of Science","Science Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000030",72,"Science Area","10000752",86,"Dean of Science",null,null,null,"2003-12-19T01:03:15"]
["O10000755","10000755","Admissions Office","DEPARTMENTS","10000755","HR-446100","446100","Admissions Office","Admissions Office","Admissions Office","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000041",124,"Admissions Office Area","10000755",125,"Admissions Office","2003-12-19T01:03:15"]
["O10000756","10000756","Student Services Information Technology","DEPARTMENTS","10000756","HR-446200","446200","Student Services Information Technology","Student Services Information Technology","Student Services Information Technology","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000756",138,"Student Services Information Technology",null,null,null,"2003-12-19T01:03:15"]
["O10000757","10000757","Educational Council","DEPARTMENTS","10000757","HR-446300","446300","Educational Council","Educational Council","Educational Council","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000041",124,"Admissions Office Area","10000757",126,"Educational Council","2003-12-19T01:03:15"]
["O10000759","10000759","MIT Careers Office","DEPARTMENTS","10000759","HR-446600","446600","MIT Careers Office","MIT Careers Office","MIT Careers Office","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000759",139,"MIT Careers Office",null,null,null,"2003-12-19T01:03:15"]
["O10000760","10000760","Registrar's Office","DEPARTMENTS","10000760","HR-446700","446700","Registrar's Office","Registrar's Office","Registrar's Office","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000760",140,"Registrar's Office",null,null,null,"2003-12-19T01:03:15"]
["O10000768","10000768","Student Financial Services","DEPARTMENTS","10000768","HR-449000","449000","Student Financial Services","Student Financial Services","Student Financial Services","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000768",141,"Student Financial Services",null,null,null,"2003-12-19T01:03:15"]
["O10000789","10000789","Public Relations Services","DEPARTMENTS","10000789","HR-490000","490000","Public Relations Services","Public Relations Services","Public Relations Services","VP & Secretary of Corp Area","President & Chairman of the Corporation","MIT-All","10000000",1,"MIT-All","10000003",244,"President & Chairman of the Corporation","10000256",245,"VP & Secretary of Corp Area","10000789",247,"Public Relations Services",null,null,null,"2003-12-19T01:03:15"]
["O10000791","10000791","Campus Police","DEPARTMENTS","10000791","HR-492900","492900","Campus Police","Campus Police","Campus Police","Executive Vice President Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000791",236,"Campus Police",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000792","10000792","Medical","DEPARTMENTS","10000792","HR-495000","495000","Medical","Medical Department","Medical Department","VP for Human Resources Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000033",206,"VP for Human Resources Area","10000792",209,"Medical",null,null,null,"2003-12-19T01:03:15"]
["O10000803","10000803","Presidents House","DEPARTMENTS","10000803","HR-497400","497400","Presidents House","President's House","President's House","Office of Executive Vice President","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000024",203,"Office of Executive Vice President","10000803",205,"Presidents House",null,null,null,"2003-12-19T01:03:15"]
["O10000804","10000804","DAPER Intercollegiate Sports","DEPARTMENTS","10000804","HR-501000","501000","DAPER Intercollegiate Sports","DAPER Intercollegiate Sports","DAPER Intercollegiate Sports","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000805",116,"Dept of Athletics, Phys Ed, & Recreation","10000804",117,"DAPER Intercollegiate Sports","2003-12-19T01:03:15"]
["O10000805","10000805","Dept of Athletics, Phys Ed, & Recreation","ORGANIZATION LEVEL",null,null,null,null,null,null,"Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000805",116,"Dept of Athletics, Phys Ed, & Recreation",null,null,null,"2003-12-19T01:03:15"]
["O10000806","10000806","DAPER Facilities","DEPARTMENTS","10000806","HR-501500","501500","DAPER Facilities","DAPER Facilities","DAPER Facilities","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000805",116,"Dept of Athletics, Phys Ed, & Recreation","10000806",118,"DAPER Facilities","2003-12-19T01:03:15"]
["O10000853","10000853","Department of Facilities","DEPARTMENTS","10000853","HR-591000","591000","Department of Facilities","Department of Facilities","Department of Facilities","Executive Vice President Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000853",242,"Department of Facilities",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000889","10000889","Food Services","DEPARTMENTS","10000889","HR-801000","801000","Food Services","Food Services","Campus Dining","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10002033",98,"Enterprise Services Area","10000889",106,"Food Services","2003-12-19T01:03:15"]
["O10000894","10000894","Housing","DEPARTMENTS","10000894","HR-861000","861000","Housing","Department of Housing","Housing, Department of","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000223",109,"Residential Life Programs","10000894",110,"Housing","2003-12-19T01:03:15"]
["O10000901","10000901","Housemasters Program","DEPARTMENTS","10000901","HR-861025","861025","Housemasters Program","Housemasters Program","Housemasters Program","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000223",109,"Residential Life Programs","10000901",111,"Housemasters Program","2003-12-19T01:03:15"]
["O10000909","10000909","MIT Card Office","DEPARTMENTS","10000909","HR-862000","862000","MIT Card Office","MIT Card Office","MIT Card Office","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10002033",98,"Enterprise Services Area","10000909",107,"MIT Card Office","2003-12-19T01:03:15"]
["O10000910","10000910","Alumni Association","DEPARTMENTS","10000910","HR-871000","871000","Alumni Association","Alumni Association","Alumni Association","Executive Vice President Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000910",243,"Alumni Association",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000911","10000911","Credit Union","DEPARTMENTS","10000911","HR-872000","872000","Credit Union","Credit Union","Credit Union","President & Chairman of the Corporation","President & Chairman of the Corporation","MIT-All","10000000",1,"MIT-All","10000003",244,"President & Chairman of the Corporation","10000911",251,"Credit Union",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000912","10000912","Endicott House","DEPARTMENTS","10000912","HR-872500","872500","Endicott House","Endicott House","Endicott House","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10002033",98,"Enterprise Services Area","10000912",104,"Endicott House","2003-12-19T01:03:15"]
["O10000917","10000917","Audio Visual Services","DEPARTMENTS","10000917","HR-874100","874100","Audio Visual Services","Audio Visual Services","Audio Visual Services","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10002033",98,"Enterprise Services Area","10000917",102,"Audio Visual Services","2003-12-19T01:03:15"]
["O10000918","10000918","Copy Technology Centers","DEPARTMENTS","10000918","HR-874200","874200","Copy Technology Centers","Copy Technology Centers","Copy Technology Centers","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10002033",98,"Enterprise Services Area","10000918",103,"Copy Technology Centers","2003-12-19T01:03:15"]
["O10000919","10000919","MIT Press","DEPARTMENTS","10000919","HR-875000","875000","MIT Press","MIT Press","MIT Press","Libraries, MIT Press, Tech Review","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000022",144,"Libraries, MIT Press, Tech Review","10000919",148,"MIT Press",null,null,null,"2003-12-19T01:03:15"]
["O10000920","10000920","Technology Review","DEPARTMENTS","10000920","HR-876000","876000","Technology Review","Technology Review","Technology Review","Libraries, MIT Press, Tech Review","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000022",144,"Libraries, MIT Press, Tech Review","10000920",149,"Technology Review",null,null,null,"2003-12-19T01:03:15"]
["O10000921","10000921","DAPER Administration","DEPARTMENTS","10000921","HR-501100","501100","DAPER Administration","DAPER Administration","DAPER Administration","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000805",116,"Dept of Athletics, Phys Ed, & Recreation","10000921",119,"DAPER Administration","2003-12-19T01:03:15"]
["O10000922","10000922","DAPER Physical Education","DEPARTMENTS","10000922","HR-501200","501200","DAPER Physical Education","DAPER Physical Education","DAPER Physical Education","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000805",116,"Dept of Athletics, Phys Ed, & Recreation","10000922",120,"DAPER Physical Education","2003-12-19T01:03:15"]
["O10000923","10000923","DAPER Recreation","DEPARTMENTS","10000923","HR-501300","501300","DAPER Recreation","DAPER Recreation","DAPER Recreation","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000805",116,"Dept of Athletics, Phys Ed, & Recreation","10000923",121,"DAPER Recreation","2003-12-19T01:03:15"]
["O10000924","10000924","DAPER Community Programs","DEPARTMENTS","10000924","HR-501400","501400","DAPER Community Programs","DAPER Community Programs","DAPER Community Programs","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10000805",116,"Dept of Athletics, Phys Ed, & Recreation","10000924",122,"DAPER Community Programs","2003-12-19T01:03:15"]
["O10000925","10000925","Budgeted or Unavailable Funds","DEPARTMENTS","10000925","HR-381000","381000","Budgeted or Unavailable Funds","Budgeted or Unavailable Funds","Budgeted or Unavailable Funds",null,null,"MIT-All",null,1,"MIT-All",null,null,null,null,null,null,null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000926","10000926","No Text on Directory","DEPARTMENTS","10000926","HR-401001","401001","No Text on Directory","No Text on Directory","No Text on Directory",null,null,"MIT-All",null,1,"MIT-All",null,null,null,null,null,null,null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000927","10000927","Lincoln Property Office","DEPARTMENTS","10000927","HR-423200","423200","Lincoln Property Office","Lincoln Property Office","Lincoln Property Office","Controller's Accounting Office","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000077",231,"Controller's Accounting Office","10000927",235,"Lincoln Property Office",null,null,null,"2003-12-19T01:03:15"]
["O10000928","10000928","Advanced Study Program","DEPARTMENTS","10000928","HR-061400","061400","Advanced Study Program","Advanced Study Program","Advanced Study Program","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000954",12,"Professional Education Programs Area","10000928",16,"Advanced Study Program","2003-12-19T01:03:15"]
["O10000929","10000929","Professional Institute","DEPARTMENTS","10000929","HR-061500","061500","Professional Institute","Professional Institute","Professional Institute","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000954",12,"Professional Education Programs Area","10000929",14,"Professional Institute","2003-12-19T01:03:15"]
["O10000930","10000930","TIE","DEPARTMENTS","10000930","HR-061600","061600","TIE","TIE","TIE","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000930",18,"TIE",null,null,null,"2003-12-19T01:03:15"]
["O10000931","10000931","Knowledge Updates","DEPARTMENTS","10000931","HR-061700","061700","Knowledge Updates","Knowledge Updates","Knowledge Updates","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000954",12,"Professional Education Programs Area","10000931",15,"Knowledge Updates","2003-12-19T01:03:15"]
["O10000932","10000932","DUE Special Projects","DEPARTMENTS","10000932","HR-441050","441050","DUE Special Projects","DUE Special Projects","DUE Special Projects","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000100",127,"Dean for Undergraduate Education Offices","10000932",129,"DUE Special Projects","2003-12-19T01:03:15"]
["O10000933","10000933","Institute for Soldier Nanotechnologies","DEPARTMENTS","10000933","HR-417000","417000","Institute for Soldier Nanotechnologies","Institute for Soldier Nanotechnologies","Institute for Soldier Nanotechnologies","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000933",187,"Institute for Soldier Nanotechnologies",null,null,null,"2003-12-19T01:03:15"]
["O10000934","10000934","Ctr for Education Computing Initiatives","DEPARTMENTS","10000934","HR-405140","405140","Ctr for Education Computing Initiatives","Center for Educational Computing Initiatives","Educational Computing Initiatives, Center for","Office of Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000025",161,"Office of Provost Area","10000934",171,"Ctr for Education Computing Initiatives",null,null,null,"2003-12-19T01:03:15"]
["O10000935","10000935","VP & Dean for Research","DEPARTMENTS","10000935","HR-401860","401860","VP & Dean for Research","VP & Dean for Research","VP & Dean for Research","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000935",188,"VP & Dean for Research",null,null,null,"2003-12-19T01:03:15"]
["O10000936","10000936","Computational & Systems Bio Initiative","DEPARTMENTS","10000936","HR-418000","418000","Computational & Systems Bio Initiative","Computational & Systems Biology Initiative","Computational & Systems Bio Initiative","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000936",189,"Computational & Systems Bio Initiative",null,null,null,"2003-12-19T01:03:15"]
["O10000946","10000946","LL-Administrative Services Department","SUB DEPARTMENT","10000581","HR-310000","310000","Lincoln Laboratory",null,"Lincoln Laboratory","Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000581",150,"Lincoln Laboratory","10000946",152,"LL-Administrative Services Department",null,null,null,"2003-12-19T01:03:15"]
["O10000947","10000947","LL-Ballistic Missile Defense Technology","SUB DEPARTMENT","10000581","HR-310000","310000","Lincoln Laboratory",null,"Lincoln Laboratory","Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000581",150,"Lincoln Laboratory","10000947",153,"LL-Ballistic Missile Defense Technology",null,null,null,"2003-12-19T01:03:15"]
["O10000948","10000948","LL-Tactical Systems Technology","SUB DEPARTMENT","10000581","HR-310000","310000","Lincoln Laboratory",null,"Lincoln Laboratory","Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000581",150,"Lincoln Laboratory","10000948",154,"LL-Tactical Systems Technology",null,null,null,"2003-12-19T01:03:15"]
["O10000949","10000949","LL-Communications & Info Technology","SUB DEPARTMENT","10000581","HR-310000","310000","Lincoln Laboratory",null,"Lincoln Laboratory","Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000581",150,"Lincoln Laboratory","10000949",155,"LL-Communications & Info Technology",null,null,null,"2003-12-19T01:03:15"]
["O10000950","10000950","LL-Engineering","SUB DEPARTMENT","10000581","HR-310000","310000","Lincoln Laboratory",null,"Lincoln Laboratory","Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000581",150,"Lincoln Laboratory","10000950",156,"LL-Engineering",null,null,null,"2003-12-19T01:03:15"]
["O10000951","10000951","LL-Solid State","SUB DEPARTMENT","10000581","HR-310000","310000","Lincoln Laboratory",null,"Lincoln Laboratory","Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000581",150,"Lincoln Laboratory","10000951",157,"LL-Solid State",null,null,null,"2003-12-19T01:03:15"]
["O10000952","10000952","LL-Aerospace","SUB DEPARTMENT","10000581","HR-310000","310000","Lincoln Laboratory",null,"Lincoln Laboratory","Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000581",150,"Lincoln Laboratory","10000952",158,"LL-Aerospace",null,null,null,"2003-12-19T01:03:15"]
["O10000953","10000953","LL-Sensor Systems","SUB DEPARTMENT","10000581","HR-310000","310000","Lincoln Laboratory",null,"Lincoln Laboratory","Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000581",150,"Lincoln Laboratory","10000953",159,"LL-Sensor Systems",null,null,null,"2003-12-19T01:03:15"]
["O10000954","10000954","Professional Education Programs Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000954",12,"Professional Education Programs Area",null,null,null,"2003-12-19T01:03:15"]
["O10000955","10000955","Professional Education Programs","DEPARTMENTS","10000955","HR-061800","061800","Professional Education Programs","Professional Education Programs","Professional Education Programs","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000954",12,"Professional Education Programs Area","10000955",13,"Professional Education Programs","2003-12-19T01:03:15"]
["O10000956","10000956","Senior Counsel's Office","DEPARTMENTS","10000956","HR-405701","405701","Senior Counsel's Office","Senior Counsel's Office","Senior Counsel's Office","Env Program  & Risk Mgmt/Sr Counsel Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000016",198,"Env Program  & Risk Mgmt/Sr Counsel Area","10000956",201,"Senior Counsel's Office",null,null,null,"2003-12-19T01:03:15"]
["O10000957","10000957","Comp Sci & Artificial Intelligence Lab","DEPARTMENTS","10000957","HR-067900","067900","Comp Sci & Artificial Intelligence Lab","Computer Science & Artificial Intelligence Lab","Computer Sci & Artificial Intel, Laboratory for","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000957",17,"Comp Sci & Artificial Intelligence Lab",null,null,null,"2003-12-19T01:03:15"]
["O10000958","10000958","The Broad Institute","DEPARTMENTS","10000958","HR-419000","419000","The Broad Institute","The Broad Institute","Broad Institute, The","VP Research","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000032",172,"VP Research","10000958",190,"The Broad Institute",null,null,null,"2003-12-19T01:03:15"]
["O10000959","10000959","HR-EMPREL","DEPARTMENTS","10000959","HR-409010","409010","HR-EMPREL",null,null,"VP for Human Resources Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000033",206,"VP for Human Resources Area","10000959",210,"HR-EMPREL",null,null,null,"2003-12-19T01:03:15"]
["O10001980","10001980","LL-Director's Office","SUB DEPARTMENT","10000581","HR-310000","310000","Lincoln Laboratory",null,"Lincoln Laboratory","Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000581",150,"Lincoln Laboratory","10001980",151,"LL-Director's Office",null,null,null,"2003-12-19T01:03:15"]
["O10002008","10002008","Campus Activities Complex Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10002033",98,"Enterprise Services Area","10002008",99,"Campus Activities Complex Area","2003-12-19T01:03:15"]
["O10002009","10002009","CAC-General","DEPARTMENTS","10002009","HR-405510","405510","CAC-General","CAC-General","CAC-General","Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10002033",98,"Enterprise Services Area","10002008",99,"Campus Activities Complex Area","2003-12-19T01:03:15"]
["O10002033","10002033","Enterprise Services Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"Dean for Student Life Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000012",92,"Dean for Student Life Area","10002033",98,"Enterprise Services Area",null,null,null,"2003-12-19T01:03:15"]
["O10002058","10002058","VP for Info Services & Technology Area","ORGANIZATION LEVEL",null,null,null,null,null,null,"VP for Info Services & Technology Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10002058",211,"VP for Info Services & Technology Area",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10002083","10002083","LL-Information Systems Department","SUB DEPARTMENT","10000581","HR-310000","310000","Lincoln Laboratory",null,"Lincoln Laboratory","Provost Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000581",150,"Lincoln Laboratory","10002083",160,"LL-Information Systems Department",null,null,null,"2003-12-19T01:03:15"]
["O10002108","10002108","Environmental Health & Safety Mgmt Sys","DEPARTMENTS","10002108","HR-392200","392200","Environmental Health & Safety Mgmt Sys","Environmental Health & Safety Mgmt Sys","Environmental Health & Safety Mgmt Sys","Env Program  & Risk Mgmt/Sr Counsel Area","Executive Vice President Area","MIT-All","10000000",1,"MIT-All","10000002",197,"Executive Vice President Area","10000016",198,"Env Program  & Risk Mgmt/Sr Counsel Area","10002108",202,"Environmental Health & Safety Mgmt Sys",null,null,null,"2003-12-19T01:03:15"]
["O19999000","19999000","Other Org Units","NON HIERARCHY ORG UNITS",null,null,null,null,null,null,null,null,"MIT-All","10000000",1,"MIT-All","19999000",252,"Other Org Units",null,null,null,null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O19999001","19999001","Long Term Disability Org Unit","NON HIERARCHY ORG UNITS",null,null,null,null,null,null,null,null,"MIT-All","10000000",1,"MIT-All","19999000",252,"Other Org Units","19999001",253,"Long Term Disability Org Unit",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O19999002","19999002","Affiliated Organizations","N/A",null,null,null,null,null,null,null,null,"MIT-All","10000000",1,"MIT-All","19999000",252,"Other Org Units","19999002",254,"Affiliated Organizations",null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O19999003","19999003","Whitehead Institute","N/A",null,null,null,null,null,null,null,null,"MIT-All","10000000",1,"MIT-All","19999000",252,"Other Org Units","19999002",254,"Affiliated Organizations","19999003",255,"Whitehead Institute",null,null,null,"2003-12-19T01:03:15"]
["O19999999","19999999","HR-Affiliates","NON HIERARCHY ORG UNITS",null,null,null,null,null,null,null,null,"MIT-All",null,1,"MIT-All",null,null,null,null,null,null,null,null,null,null,null,null,"2003-12-19T01:03:15"]
["O10000932","10000932","DUE Special Projects","DEPARTMENTS","10000932","HR-441050","441050","DUE Special Projects","DUE Special Projects","DUE Special Projects","Dean for Undergraduate Education Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000013",123,"Dean for Undergraduate Education Area","10000100",127,"Dean for Undergraduate Education Offices","10000932",129,"DUE Special Projects","2003-12-19T01:03:15"]
["O10000316","10000316","Lemelson / MIT Program","DEPARTMENTS","10000316","HR-061100","061100","Lemelson/MIT Program","Lemelson/MIT Program","Lemelson / MIT Program","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000316",36,"Lemelson/MIT Program",null,null,null,"2003-12-19T01:03:15"]
[null,null,"Undesignated",null,null,null,null,"Undesignated","Undesignated","NONE","Undergraduates","Provost Area",null,null,null,null,null,null,"Provost Area",null,null,"Undergraduates",null,null,"Undesignated"]
["O10000331","10000331","NUCLEAR SCIENCE AND ENGINEERING","DEPARTMENTS","10000331","HR-068000","068000","NUCLEAR SCIENCE AND ENGINEERING","Department of Nuclear Science and Engineering","Nuclear Engineering, Department of","Engineering Area","Provost Area","MIT-All","10000000",1,"MIT-All","10000001",2,"Provost Area","10000018",11,"Engineering Area","10000331",26,"Nuclear Engineering",null,null,null,"2003-12-19T01:03:15","Update 5/2005"]
[null,null,"FRESHMEN",null,null,null,null,"FRESHMEN","FRESHMEN","NONE","Undergraduates","Provost Area",null,null,null,null,null,null,"Provost Area",null,null,"Undergraduates",null,null,"Undesignated",null,null,null,"2005-12-01"]

{"sheet":"TrueDept Lookup","index":2,"n_rows":615,"n_cols":4,"rows_kept":615,"cut":false,"hidden":false,"merged":[]}
["Nominal Dept Name","TrueDept","DateAdded"]
["ACADEMIC DEVELOPMENT","ACADEMIC DEVELOPMENT"]
["ACADEMIC MEDIA PRODUCTION SERVICES","ACADEMIC MEDIA PRODUCTION SERVICES"]
["AMPS","ACADEMIC MEDIA PRODUCTION SERVICES","2004-10-04"]
["AMPS-Libraries","ACADEMIC MEDIA PRODUCTION SERVICES","2009-04-01"]
["ADMINISTRATIVE SERVICES: CHEM E/DMSE","ADMINISTRATIVE SERVICES:CHEM E/M S & E"]
["ADMINISTRATIVE SERVICES:CHEM E/M S & E","ADMINISTRATIVE SERVICES:CHEM E/M S & E"]
["ADMINISTRATIVE SERVICES:CHEM E/M S AND E","ADMINISTRATIVE SERVICES:CHEM E/M S & E"]
["ADMISSIONS OFFICE","ADMISSIONS OFFICE"]
["ADVANCED STUDY PROGRAM","ADVANCED STUDY PROGRAM"]
[16,"AERONAUTICS AND ASTRONAUTICS, DEPARTMENT OF"]
["16","AERONAUTICS AND ASTRONAUTICS, DEPARTMENT OF"]
["AERONAUTICS AND ASTRONAUTICS","AERONAUTICS AND ASTRONAUTICS, DEPARTMENT OF"]
["Aero Astro","AERONAUTICS AND ASTRONAUTICS, DEPARTMENT OF","2005-11-01"]
["Aero/Astro","AERONAUTICS AND ASTRONAUTICS, DEPARTMENT OF","2005-11-01"]
["AERONAUTICS AND ASTRONAUTICS, DEPARTMENT OF","AERONAUTICS AND ASTRONAUTICS, DEPARTMENT OF"]
["Aerospace Studies","AERONAUTICS AND ASTRONAUTICS, DEPARTMENT OF","2004-09-04"]
["AGA KHAN PROGRAM FOR ISLAMIC ARCHITECTURE","AGA KHAN PROGRAM FOR ISLAMIC ARCHITECTURE"]
["AIR FORCE AEROSPACE STUDIES","AIR FORCE AEROSPACE STUDIES"]
["alum","ALUM"]
["ALUMNI ASSOCIATION","ALUMNI ASSOCIATION"]
["21a","ANTHROPOLOGY PROGRAM"]
["ANTHROPOLOGY","ANTHROPOLOGY PROGRAM"]
["ANTHROPOLOGY PROGRAM","ANTHROPOLOGY PROGRAM"]
["ARCHAEOLOGY","ARCHAEOLOGY, DEPARTMENT OF","2004-01-04"]
["ARCHAEOLOGY, DEPARTMENT OF","ARCHAEOLOGY, DEPARTMENT OF"]
[4,"ARCHITECTURE, DEPARTMENT OF"]
["4","ARCHITECTURE, DEPARTMENT OF"]
["ARCHITECTURE","ARCHITECTURE, DEPARTMENT OF"]
["ARCHITECTURE, DEPARTMENT OF","ARCHITECTURE, DEPARTMENT OF"]
["Department of Architecture","ARCHITECTURE, DEPARTMENT OF","2005-11-01"]
["HyperStudio","ARCHITECTURE, DEPARTMENT OF","2010-01-01"]
["NIA","ARCHITECTURE, DEPARTMENT OF"]
["ASSOCIATE DEAN FOR ALCOHOL EDUCATION","ASSOCIATE DEAN FOR ALCOHOL EDUCATION"]
["ATHLETIC DEPARTMENT","ATHLETIC DEPARTMENT"]
["AUDIO VISUAL SERVICES","AUDIO VISUAL SERVICES"]
["AUDIT DIVISION","AUDIT DIVISION"]
["audit","AUDIT DIVISION"]
["Audit/OBFP","AUDIT DIVISION","2005-11-01"]
["BE","BIOLOGICAL ENGINEERING","2004-01-04"]
["Biological Engineering Division","BIOLOGICAL ENGINEERING","2005-11-01"]
["biological engineering","BIOLOGICAL ENGINEERING"]
["Department of Biological Engineering","BIOLOGICAL ENGINEERING","2009-04-01"]
[7,"BIOLOGY, DEPARTMENT OF"]
["7","BIOLOGY, DEPARTMENT OF"]
["BIOLOGY","BIOLOGY, DEPARTMENT OF"]
["Department of Biology","BIOLOGY, DEPARTMENT OF","2005-11-01"]
["BIOLOGY, DEPARTMENT OF","BIOLOGY, DEPARTMENT OF"]
["BIOTECHNOLOGY PROCESS ENGINEERING CENTER","BIOTECHNOLOGY PROCESS ENGINEERING CENTER"]
[9,"BRAIN AND COGNITIVE SCIENCES, DEPARTMENT OF"]
["9","BRAIN AND COGNITIVE SCIENCES, DEPARTMENT OF"]
["BCS","BRAIN AND COGNITIVE SCIENCES, DEPARTMENT OF","2005-11-07"]
["BRAIN & COGNITIVE SCIENCES","BRAIN AND COGNITIVE SCIENCES, DEPARTMENT OF"]
["brain and cognitive sciences","BRAIN AND COGNITIVE SCIENCES, DEPARTMENT OF","2005-09-01"]
["BRAIN AND COGNITIVE SCIENCES, DEPARTMENT OF","BRAIN AND COGNITIVE SCIENCES, DEPARTMENT OF"]
["building ne20 (the coop)","building ne20 (the coop)"]
["CAMBRIDGE-MIT INSTITUTE","CAMBRIDGE-MIT INSTITUTE"]
["CAMPAIGN GIVING","CAMPAIGN GIVING"]
["CAMPAIGN GIVING, OFFICE OF","CAMPAIGN GIVING, OFFICE OF"]
["CAMPUS ACTIVITIES COMPLEX","CAMPUS ACTIVITIES COMPLEX"]
["CAC","CAMPUS ACTIVITIES COMPLEX","2005-11-01"]
["CAMPUS DINING","CAMPUS DINING"]
["CAMPUS POLICE","CAMPUS POLICE"]
["CAREER SERVICES & PREPROFESSIONAL ADVISING","MIT CAREER DEVELOPMENT CENTER"]
["CAREER SERVICES AND PREPROFESSIONAL ADVISING","MIT CAREER DEVELOPMENT CENTER"]
["M I T CAREERS OFFICE","MIT CAREER DEVELOPMENT CENTER"]
["MIT CAREERS OFFICE","MIT CAREER DEVELOPMENT CENTER"]
["MIT CAREERS OFFICE","MIT CAREER DEVELOPMENT CENTER","2004-01-04"]
["Global Education & Career Developmnt Ctr","MIT CAREER DEVELOPMENT CENTER","2010-01-01"]
["MIT Careers Office (MITCO)","MIT CAREER DEVELOPMENT CENTER","2005-11-01"]
["CAES","CENTER FOR ADVANCED EDUCATIONAL SERVICES"]
["CENTER FOR ADVANCED EDUCATIONAL SERVICES","CENTER FOR ADVANCED EDUCATIONAL SERVICES"]
["CENTER FOR ADVANCED VISUAL STUDIES","CENTER FOR ADVANCED VISUAL STUDIES"]
["CENTER FOR BIOMEDICAL ENGINEERING","CENTER FOR BIOMEDICAL ENGINEERING"]
["Center for Biomedical Innovation","CENTER FOR BIOMEDICAL ENGINEERING","2006-10-01"]
["Biomedical Engineering Center","CENTER FOR BIOMEDICAL ENGINEERING","2005-11-01"]
["CENTER FOR CANCER RESEARCH","Koch Inst - Integrative Cancer Research","2009-04-01"]
["Koch Inst - Integrative Cancer Research","Koch Inst - Integrative Cancer Research","2009-04-01"]
["CENTER FOR COMP RSCH IN ECON AND MGT SCI","CENTER FOR COMP RSCH IN ECON AND MGT SCI"]
["CENTER FOR COORDINATION SCIENCE","CENTER FOR COORDINATION SCIENCE"]
["CENTER FOR ENVIRONMENTAL HEALTH SCIENCES","CENTER FOR ENVIRONMENTAL HEALTH SCIENCES"]
["CENTER FOR ENVIRONMENTAL INITIATIVES","CENTER FOR ENVIRONMENTAL INITIATIVES"]
["CENTER FOR INFORMATION SYSTEMS RESEARCH","CENTER FOR INFORMATION SYSTEMS RESEARCH"]
["Center for Information Systems Research (CISR)","CENTER FOR INFORMATION SYSTEMS RESEARCH","2005-11-01"]
["CENTER FOR INNOVATION IN PRODUCT DEVELMT","CENTER FOR INNOVATION IN PRODUCT DEVELOPMENT","2004-01-04"]
["CENTER FOR INNOVATION IN PRODUCT DEVELOPMENT","CENTER FOR INNOVATION IN PRODUCT DEVELOPMENT"]
["CENTER FOR INTERNATIONAL STUDIES","CENTER FOR INTERNATIONAL STUDIES"]
["CENTER FOR LEARNING AND MEMORY","CENTER FOR LEARNING AND MEMORY"]
["CENTER FOR MATERIALS SCIENCE AND ENGINEERING","CENTER FOR MATERIALS SCIENCE AND ENGINEERING"]
["CENTER FOR MATL SCIENCE AND ENGINEERING","CENTER FOR MATERIALS SCIENCE AND ENGINEERING","2004-01-04"]
["CENTER FOR REAL ESTATE","CENTER FOR REAL ESTATE"]
["Center for Real Estate Develop","CENTER FOR REAL ESTATE","2009-04-01"]
["CENTER FOR SPACE RESEARCH","CENTER FOR SPACE RESEARCH"]
["CSR","CENTER FOR SPACE RESEARCH","2005-11-01"]
["center for space","CENTER FOR SPACE RESEARCH","2007-09-01"]
["Kavli Inst for Astrophysics & Space Rsrh","CENTER FOR SPACE RESEARCH","2006-10-01"]
["CENTER FOR TECHNOLOGY, POLICY & IND DEV","CENTER FOR TECHNOLOGY, POLICY, & INDUSTRIAL DEVELP"]
["CENTER FOR TECHNOLOGY, POLICY, & INDUSTRIAL DEVELP","CENTER FOR TECHNOLOGY, POLICY, & INDUSTRIAL DEVELP"]
["CENTER FOR TECHNOLOGY, POLICY, INDUSTRIAL DEVELP","CENTER FOR TECHNOLOGY, POLICY, & INDUSTRIAL DEVELP"]
["Center for Technology, Policy, & Industrial Development (CPTID)","CENTER FOR TECHNOLOGY, POLICY, & INDUSTRIAL DEVELP","2005-11-01"]
["ctpid","CENTER FOR TECHNOLOGY, POLICY, & INDUSTRIAL DEVELP","2004-10-04"]
["CENTER FOR TRANSPORTATION & LOGISTICS","CENTER FOR TRANSPORTATION & LOGISTICS","2004-01-04"]
["CENTER FOR TRANSPORTATION & LOGISTICS STUDIES","CENTER FOR TRANSPORTATION & LOGISTICS"]
["Center for Transportation and Logistics (CTL)","CENTER FOR TRANSPORTATION & LOGISTICS","2005-11-01"]
["Center for Transportation & Logisitics","CENTER FOR TRANSPORTATION & LOGISTICS","2005-11-01"]
["CENTER FOR TRANSPORTATION AND LOGISTICS","CENTER FOR TRANSPORTATION & LOGISTICS"]
["CENTER FOR TRANSPORTATION STUDIES","CENTER FOR TRANSPORTATION & LOGISTICS"]
["CHAIRMAN OF THE CORPORATION","CHAIRMAN OF THE CORPORATION"]
["Secretary of the Corporation","CHAIRMAN OF THE CORPORATION","2004-09-04"]
["CHANCELLOR'S OFFICE","CHANCELLOR'S OFFICE"]
["CHAPLAINCY","CHAPLAINCY"]
["religious life","CHAPLAINCY"]
[10,"CHEMICAL ENGINEERING, DEPARTMENT OF"]
["10","CHEMICAL ENGINEERING, DEPARTMENT OF"]
["CHEMICAL ENGINEERING","CHEMICAL ENGINEERING, DEPARTMENT OF"]
["CHEMICAL ENGINEERING, DEPARTMENT OF","CHEMICAL ENGINEERING, DEPARTMENT OF"]
[5,"CHEMISTRY, DEPARTMENT OF"]
["5","CHEMISTRY, DEPARTMENT OF"]
["CHEMISTRY","CHEMISTRY, DEPARTMENT OF"]
["CHEMISTRY, DEPARTMENT OF","CHEMISTRY, DEPARTMENT OF"]
[1,"CIVIL AND ENVIRONMENTAL ENGINEERING, DEPARTMENT OF"]
["1","CIVIL AND ENVIRONMENTAL ENGINEERING, DEPARTMENT OF"]
["CIVIL AND ENVIRONMENTAL ENG","CIVIL AND ENVIRONMENTAL ENGINEERING, DEPARTMENT OF"]
["CEE","CIVIL AND ENVIRONMENTAL ENGINEERING, DEPARTMENT OF","2005-11-01"]
["CIVIL AND ENVIRONMENTAL ENGINEERING","CIVIL AND ENVIRONMENTAL ENGINEERING, DEPARTMENT OF"]
["CIVIL AND ENVIRONMENTAL ENGINEERING, DEPARTMENT OF","CIVIL AND ENVIRONMENTAL ENGINEERING, DEPARTMENT OF"]
["civil engineering","CIVIL AND ENVIRONMENTAL ENGINEERING, DEPARTMENT OF","2004-10-04"]
["CLINICAL RESEARCH CENTER","CLINICAL RESEARCH CENTER"]
["COMMUNICATIONS AND DONOR RELATIONS","COMMUNICATIONS AND DONOR RELATIONS"]
["Communications and Donor Relations (COMDOR)","COMMUNICATIONS AND DONOR RELATIONS","2005-11-01"]
["COMMUNICATIONS AND DONOR RELATIONS","COMMUNICATIONS AND DONOR RELATIONS"]
["COMMUNICATIONS/DONOR RELATIONS","COMMUNICATIONS AND DONOR RELATIONS"]
["COMMUNICATIONS/DONOR RELATIONSIONS","COMMUNICATIONS AND DONOR RELATIONS"]
["artificial intelligence laboratory","COMP SCI & ARTIFICIAL INTELLIGENCE LAB"]
["COMP SCI & ARTIFICIAL INTELLIGENCE LAB","COMP SCI & ARTIFICIAL INTELLIGENCE LAB"]
["COMPUTER SCIENCE & ARTIFICIAL INTELLIGENCE LABORATORY","COMP SCI & ARTIFICIAL INTELLIGENCE LAB"]
["COMPUTER SCIENCE AND ARTIFICIAL INTELLIGENCE LAB","COMP SCI & ARTIFICIAL INTELLIGENCE LAB"]
["CSAIL","COMP SCI & ARTIFICIAL INTELLIGENCE LAB"]
["LABORATORY FOR COMPUTER SCIENCE","COMP SCI & ARTIFICIAL INTELLIGENCE LAB"]
["Computational & Systems Bio Initiative","COMPUTATIONAL & SYSTEMS BIOLOGY INITIATIVE"]
["COMPUTATIONAL & SYSTEMS BIO INITIATIVE","COMPUTATIONAL & SYSTEMS BIOLOGY INITIATIVE","2004-01-04"]
["COMPUTATIONAL & SYSTEMS BIOLOGY INITIATIVE","COMPUTATIONAL & SYSTEMS BIOLOGY INITIATIVE"]
["COMPUTATIONAL AND SYSTEMS BIOLOGY INITIATIVE","COMPUTATIONAL & SYSTEMS BIOLOGY INITIATIVE"]
["CONSORTIUM ON FINANCE OF HIGHER EDUCATION","CONSORTIUM ON FINANCING HIGHER EDUCATION"]
["Consortium on Financing Higher Education (COFHE)","CONSORTIUM ON FINANCING HIGHER EDUCATION","2005-11-01"]
["CONSORTIUM ON FINANCING HIGHER EDUCATION","CONSORTIUM ON FINANCING HIGHER EDUCATION"]
["CONTROLLER'S ACCOUNTING OFFICE","CONTROLLER'S ACCOUNTING OFFICE"]
["CAO","CONTROLLER'S ACCOUNTING OFFICE","2005-11-01"]
["COPY TECHNOLOGY CENTERS","COPY TECHNOLOGY CENTERS"]
["CORPORATE DEVELOPMENT","CORPORATE DEVELOPMENT"]
["INDUSTRIAL LIAISON PROGRAM","CORPORATE RELATIONS/INDUSTRIAL LIAISON PROGRAM"]
["corporate relations","CORPORATE RELATIONS/INDUSTRIAL LIAISON PROGRAM"]
["CORPORATE RELATIONS/INDUST LIAISON PROG","CORPORATE RELATIONS/INDUSTRIAL LIAISON PROGRAM"]
["CORPORATE RELATIONS/INDUSTRIAL LIAISON PROGRAM","CORPORATE RELATIONS/INDUSTRIAL LIAISON PROGRAM"]
["corporate relatoins","CORPORATE RELATIONS/INDUSTRIAL LIAISON PROGRAM"]
["COUNSELING & SUPPORT SERVICES","COUNSELING AND SUPPORT SERVICES","2004-01-04"]
["COUNSELING AND SUPPORT SERVICES","COUNSELING AND SUPPORT SERVICES"]
["CREDIT UNION","CREDIT UNION"]
["DAPER ADMINISTRATION","DAPER ADMINISTRATION"]
["daper","DAPER ADMINISTRATION"]
["DAPER FACILITIES","DAPER FACILITIES"]
["DAPER INTERCOLLEGIATE SPORTS","DAPER INTERCOLLEGIATE SPORTS"]
["DAPER PHYSICAL EDUCATION","DAPER PHYSICAL EDUCATION"]
["DAPER Recreation","DAPER PHYSICAL EDUCATION","2004-09-04"]
["DEAN FOR STUDENT LIFE","DEAN FOR STUDENT LIFE"]
["Residential Life Programs","DEAN FOR STUDENT LIFE","2010-01-01"]
["Student Activities","DEAN FOR STUDENT LIFE","2010-01-01"]
["dsl","DEAN FOR STUDENT LIFE"]
["Dean for Student Life (DSL)","DEAN FOR STUDENT LIFE","2005-11-01"]
["dsl","DEAN FOR STUDENT LIFE"]
["office of the dean for student life - administration","DEAN FOR STUDENT LIFE"]
["DEAN FOR STUDENT LIFE - DEPARTMENT HEADS","DEAN FOR STUDENT LIFE - DEPARTMENT HEADS"]
["DEAN FOR STUDENT LIFE - DEPT HEADS","DEAN FOR STUDENT LIFE - DEPARTMENT HEADS","2004-01-04"]
["DEAN FOR STUDENT LIFE-ADMINISTRATION","DEAN FOR STUDENT LIFE-ADMINISTRATION"]
["DEAN FOR UNDERGRADUATE EDUCATION","DEAN FOR UNDERGRADUATE EDUCATION","2004-01-04"]
["due","DEAN FOR UNDERGRADUATE EDUCATION"]
["Hobby Shop","DEAN FOR UNDERGRADUATE EDUCATION","2007-10-01"]
["Dean for Undergraduate Education (DUE)","DEAN FOR UNDERGRADUATE EDUCATION","2005-11-01"]
["DUE DESKTOP SUPPORT","DEAN FOR UNDERGRADUATE EDUCATION","2005-09-01"]
["DEAN OF HUMANITIES AND SOCIAL SCIENCE","DEAN OF HUMANITIES AND SOCIAL SCIENCE"]
["DEAN OF HUMANITIES, ARTS, AND SOCIAL SCI","DEAN OF HUMANITIES AND SOCIAL SCIENCE"]
["DEAN OF SCIENCE","DEAN OF SCIENCE"]
["DEPARTMENT OF FACILITIES","DEPARTMENT OF FACILITIES"]
["facilities","DEPARTMENT OF FACILITIES","2004-10-04"]
["DESHPANDE CENTER FOR TECHNOLOGICAL INNOV","DESHPANDE CENTER FOR TECHNOLOGICAL INNOVATIONS"]
["Deshpande Center","DESHPANDE CENTER FOR TECHNOLOGICAL INNOVATIONS","2005-11-01"]
["DESHPANDE CENTER FOR TECHNOLOGICAL INNOVATIONS","DESHPANDE CENTER FOR TECHNOLOGICAL INNOVATIONS"]
["DEVELOPMENT RESEARCH AND SYSTEMS","DEVELOPMENT RESEARCH AND SYSTEMS, OFFICE OF"]
["DEVELOPMENT RESEARCH AND SYSTEMS, OFFICE OF","DEVELOPMENT RESEARCH AND SYSTEMS, OFFICE OF"]
["dibner institute","DIBNER INSTITUTE"]
["DIR OF ENV PROG & RISK MGMT/SR COUNSEL","DIRECTOR OF ENVIRONMENTAL PROGRAM AND RISK MGMT"]
["DIRECTOR OF ENVIRNOMENTAL PROGRAM AND RISK MGMT","DIRECTOR OF ENVIRONMENTAL PROGRAM AND RISK MGMT"]
["BE","DIVISION OF BIOENGINEERING & ENVIRONMENTAL HEALTH"]
["DIVISION OF BIOENGINEERING & ENVIRONMENTAL HEALTH","DIVISION OF BIOENGINEERING & ENVIRONMENTAL HEALTH"]
["DIVISION OF COMPARATIVE MEDICINE","DIVISION OF COMPARATIVE MEDICINE"]
["DOCUMENT SERVICES","DOCUMENT SERVICES"]
["DONOR PARTNERSHIPS","DONOR PARTNERSHIPS"]
["Donor Partnerships & Special Projects","DONOR PARTNERSHIPS"]
["LEADERSHIP GIVING","DONOR PARTNERSHIPS"]
["DEAN FOR UNDERGRADUATE EDUCATION SPECIAL PROJECTS","DUE SPECIAL PROJECTS",null,"DUE SPECIAL PROJECTS"]
["DUE SPECIAL PROJECTS","DUE SPECIAL PROJECTS"]
[12,"EARTH, ATMOSPHERIC, & PLANETARY SCIENCES, DEPT OF"]
["12","EARTH, ATMOSPHERIC, & PLANETARY SCIENCES, DEPT OF"]
["EAPS","EARTH, ATMOSPHERIC, & PLANETARY SCIENCES, DEPT OF"]
["EARTH, ATMOS & PLANETARY SCI","EARTH, ATMOSPHERIC, & PLANETARY SCIENCES, DEPT OF","2005-09-01"]
["EARTH, ATMOSPHERIC &  PLANETARY SCIENCES","EARTH, ATMOSPHERIC, & PLANETARY SCIENCES, DEPT OF"]
["EARTH, ATMOSPHERIC, & PLANETARY SCIENCES, DEPT OF","EARTH, ATMOSPHERIC, & PLANETARY SCIENCES, DEPT OF"]
["EARTH, ATMOSPHERIC, PLANETARY SCIENCES, DEPT OF","EARTH, ATMOSPHERIC, & PLANETARY SCIENCES, DEPT OF"]
["Earth Atmosphere and Planetary Sciences (EAPS)","EARTH, ATMOSPHERIC, & PLANETARY SCIENCES, DEPT OF","2005-11-01"]
["EARTH, ATMOSPHERIC, PLANETARY SCIENCES, DEPT OF","EARTH, ATMOSPHERIC, & PLANETARY SCIENCES, DEPT OF"]
[14,"ECONOMICS, DEPARTMENT OF"]
["14","ECONOMICS, DEPARTMENT OF"]
["ECONOMICs","ECONOMICS, DEPARTMENT OF"]
["ECONOMICS, DEPARTMENT OF","ECONOMICS, DEPARTMENT OF"]
["edgerton center","EDGERTON CENTER"]
["CECI","EDUCATIONAL COMPUTING INITIATIVES, CENTER FOR","2004-10-04"]
["CENTER FOR EDUCATIONAL COMPUTING INITIATIVES","EDUCATIONAL COMPUTING INITIATIVES, CENTER FOR"]
["Educational Innovation and Technology","EDUCATIONAL COMPUTING INITIATIVES, CENTER FOR","2007-10-01"]
["CTR FOR EDUCATION COMPUTING INITIATIVES","EDUCATIONAL COMPUTING INITIATIVES, CENTER FOR"]
["CTR FOR EDUCATION COMPUTING INITIATIVES","EDUCATIONAL COMPUTING INITIATIVES, CENTER FOR","2004-01-04"]
["EDUCATIONAL COUNCIL","EDUCATIONAL COUNCIL"]
[6,"ELECTRICAL ENGINEERING & COMPUTER SCIENCE, DEPT OF"]
["6","ELECTRICAL ENGINEERING & COMPUTER SCIENCE, DEPT OF"]
["EECS","ELECTRICAL ENGINEERING & COMPUTER SCIENCE, DEPT OF","2004-10-04"]
["ELECTRICAL ENG & COMPUTER SCI","ELECTRICAL ENGINEERING & COMPUTER SCIENCE, DEPT OF","2005-09-01"]
["ELECTRICAL ENGINEERING & COMPUTER SCIENCE, DEPT OF","ELECTRICAL ENGINEERING & COMPUTER SCIENCE, DEPT OF"]
["ELECTRICAL ENGINEERING COMPUTER SCIENCE, DEPT OF","ELECTRICAL ENGINEERING & COMPUTER SCIENCE, DEPT OF"]
["ELECTRICAL ENGINEERING-COMPUTER SCIENCE","ELECTRICAL ENGINEERING & COMPUTER SCIENCE, DEPT OF"]
["ENDICOTT HOUSE","ENDICOTT HOUSE"]
["ENERGY LABORATORY","ENERGY LABORATORY"]
["ENGINEERING SYSTEMS DIVISION","ENGINEERING SYSTEMS DIVISION"]
["ESD","ENGINEERING SYSTEMS DIVISION"]
["ENTERPRISE SERVICES","ENTERPRISE SERVICES"]
["Environment, Health & Safety Office","ENVIRONMENTAL HEALTH AND SAFETY, OFFICE OF"]
["Environmental Health & Safety Mgmt Sys","ENVIRONMENTAL HEALTH AND SAFETY, OFFICE OF"]
["ENVIRONMENTAL HEALTH & SAFETY OFFICE","ENVIRONMENTAL HEALTH AND SAFETY, OFFICE OF"]
["environmental health and safety","ENVIRONMENTAL HEALTH AND SAFETY, OFFICE OF"]
["Environmental Health and Safety (EHS)","ENVIRONMENTAL HEALTH AND SAFETY, OFFICE OF","2005-11-01"]
["ehs","ENVIRONMENTAL HEALTH AND SAFETY, OFFICE OF"]
["ENVIRONMENTAL HEALTH AND SAFETY, OFFICE OF","ENVIRONMENTAL HEALTH AND SAFETY, OFFICE OF"]
["EHS Headquarters Office","ENVIRONMENTAL HEALTH AND SAFETY, OFFICE OF"]
["ENVIRONMENTAL MEDICAL SERVICE","ENVIRONMENTAL MEDICAL SERVICE"]
["DIR OF ENV PROG & RISK MGMT/SR COUNSEL","ENVIRONMENTAL PROGRAM & RISK MGMT & SENIOR COUNSEL","2004-01-04"]
["ENVIRONMENTAL PROGRAM & RISK MGMT & SENIOR COUNSEL","ENVIRONMENTAL PROGRAM & RISK MGMT & SENIOR COUNSEL"]
["senior counsel office","OFFICE OF THE GENERAL COUNSEL"]
["Office of the General Counsel","OFFICE OF THE GENERAL COUNSEL","2010-01-01"]
["FINANCIAL SYSTEMS SERVICES","FINANCIAL SYSTEMS SERVICES"]
["ARAMARK","FOOD SERVICES","2004-01-04"]
["FOOD SERVICES","FOOD SERVICES","2004-01-04"]
["dining","FOOD SERVICES"]
["office of dining services","FOOD SERVICES"]
["21f","FOREIGN LANGUAGES & LITERATURES SECTION"]
["Foreign Languages & Literature","FOREIGN LANGUAGES & LITERATURES SECTION"]
["FOREIGN LANGUAGES & LITERATURE SECTION","FOREIGN LANGUAGES & LITERATURES SECTION"]
["foreign languages","FOREIGN LANGUAGES & LITERATURES SECTION"]
["FOREIGN LANGUAGES & LITERATURES SECTION","FOREIGN LANGUAGES & LITERATURES SECTION"]
["FOUNDATION RELATIONS, OFFICE OF","FOUNDATION RELATIONS, OFFICE OF"]
["Office of Foundation Relations","FOUNDATION RELATIONS, OFFICE OF"]
["Office of Foundation Relations","FOUNDATION RELATIONS, OFFICE OF"]
["FRADS","FRADS","Foundation Relations and Development Services, or something like that"]
["FRANCIS BITTER MAGNET LABORATORY","FRANCIS BITTER MAGNET LABORATORY"]
["FRESHMEN","FRESHMEN"]
["GIFT PLANNING","GIFT PLANNING"]
["GRADUATE EDUCATION OFFICE","GRADUATE EDUCATION OFFICE"]
["Ofc of the Dean for Graduate Education","OFFICE OF THE DEAN FOR GRADUATE EDUCATION","2010-01-01"]
["GRADUATE STUDENTS OFFICE","GRADUATE STUDENTS OFFICE","2005-11-01"]
["Graduate Student Council","GRADUATE STUDENTS OFFICE","2005-11-01"]
["Dean Graduate Students Office","GRADUATE STUDENTS OFFICE","2005-11-01"]
["HARVARD/MIT DIVISION OF HST","HARVD-MIT DIVISION OF HEALTH SCIENCES & TECHNOLOGY"]
["HARVARD/MIT DIVISION OF HST","HARVD-MIT DIVISION OF HEALTH SCIENCES & TECHNOLOGY","2004-01-04"]
["HEALTH SCIENCES & TECHNOLOGY","HARVD-MIT DIVISION OF HEALTH SCIENCES & TECHNOLOGY","2005-09-01"]
["Harvard-MIT Division of Health Sciences and Technology (HST)","HARVD-MIT DIVISION OF HEALTH SCIENCES & TECHNOLOGY","2005-11-01"]
["HRVD-MIT DIVISION OF HEALTH SCIENCES & TECHNOLOGY","HARVD-MIT DIVISION OF HEALTH SCIENCES & TECHNOLOGY"]
["HST","HARVD-MIT DIVISION OF HEALTH SCIENCES & TECHNOLOGY"]
["HST","HARVD-MIT DIVISION OF HEALTH SCIENCES & TECHNOLOGY","2004-01-04"]
["haystack observatory","HAYSTACK OBSERVATORY"]
["haystack","HAYSTACK OBSERVATORY"]
["21h","HISTORY SECTION"]
["History","HISTORY SECTION"]
["HISTORY SECTION","HISTORY SECTION"]
["house masters","HOUSING, DEPARTMENT OF"]
["HOUSING","HOUSING, DEPARTMENT OF"]
["HOUSING, DEPARTMENT OF","HOUSING, DEPARTMENT OF"]
["HR - EMPREL","HR-EMPREL"]
["HR-EMPREL","HR-EMPREL","2004-01-04"]
["HUMAN RESOURCES","HUMAN RESOURCES DEPARTMENT"]
["HUMAN RESOURCES DEPARTMENT","HUMAN RESOURCES DEPARTMENT"]
["21s","Humanities and Science"]
["21e","Humanitiies and Engineering"]
["INDUSTRIAL PERFORMANCE CENTER","INDUSTRIAL PERFORMANCE CENTER"]
["INFORMATION Services & TECHNOLOGY","INFORMATION SERVICES & TECHNOLOGY"]
["INFORMATION SYSTEMS","INFORMATION SERVICES & TECHNOLOGY"]
["information services and technology","INFORMATION SERVICES & TECHNOLOGY"]
["INFORMATION SYSTEMS & TECHNOLOGY","INFORMATION SERVICES & TECHNOLOGY"]
["VICE PRESIDENT FOR INFORMATION SYS","INFORMATION SERVICES & TECHNOLOGY"]
["VP for Info Services & Technology","INFORMATION SERVICES & TECHNOLOGY"]
["IST Telephony and Shard Services","INFORMATION SERVICES & TECHNOLOGY"]
["IST Administrative Computing","INFORMATION SERVICES & TECHNOLOGY","2005-11-01"]
["HQ, Information Services & Technology","INFORMATION SERVICES & TECHNOLOGY","2010-01-01"]
["VP INFORMATION SERVICES & TECHNOLOGY","INFORMATION SERVICES & TECHNOLOGY"]
["INSTITUTE FOR SOLDIER NANOTECHNOLOGIES","INSTITUTE FOR SOLDIER NANOTECHNOLOGIES"]
["Institute for Soldiers Nanotechnology","INSTITUTE FOR SOLDIER NANOTECHNOLOGIES","2005-11-01"]
["institute for work and employment research","institute for work and employment research"]
["INSTITUTE PROFESSORS","INSTITUTE PROFESSORS"]
["INTELLECTUAL PROPERTY COUNSEL","INTELLECTUAL PROPERTY COUNSEL"]
["knight science journalism fellows program","knight science journalism fellows program"]
["LAB FOR ELECTROMAGNETIC & ELECTRONIC SYSTEMS","LAB FOR ELECTROMAGNETIC & ELECTRONIC SYSTEMS"]
["LAB FOR ELECTROMAGNETIC AND ELECTRONIC SYSTEMS","LAB FOR ELECTROMAGNETIC & ELECTRONIC SYSTEMS"]
["LAB FOR ELECTROMAGNETIC ELECTRONIC SYS","LAB FOR ELECTROMAGNETIC & ELECTRONIC SYSTEMS","2004-01-04"]
["lees","LAB FOR ELECTROMAGNETIC & ELECTRONIC SYSTEMS"]
["LAB FOR MANUFACTURING & PRODUCTIVITY","LAB FOR MANUFACTURING & PRODUCTIVITY"]
["LAB FOR MANUFACTURING AND PRODUCTIVITY","LAB FOR MANUFACTURING & PRODUCTIVITY"]
["LABORATORY FOR ENERGY & THE ENVIRONMENT","LABORATORY FOR ENERGY AND THE ENVIRONMENT"]
["LFEE","LABORATORY FOR ENERGY AND THE ENVIRONMENT","2005-11-01"]
["LABORATORY FOR ENERGY AND THE ENVIRONMENT","LABORATORY FOR ENERGY AND THE ENVIRONMENT"]
["LAB FOR INFORMATION & DECISION SYSTEMS","LABORATORY FOR INFORMATION AND DECISION SYSTEMS"]
["LIDS","LABORATORY FOR INFORMATION AND DECISION SYSTEMS","2007-04-01"]
["LABORATORY FOR INFORMATION AND DECISION SYSTEMS","LABORATORY FOR INFORMATION AND DECISION SYSTEMS"]
["LABORATORY FOR NUCLEAR SCIENCE","LABORATORY FOR NUCLEAR SCIENCE"]
["LEADERS FOR MANUFACTURING PROGRAM","LEADERS FOR MANUFACTURING PROGRAM"]
["LFM/SDM","LEADERS FOR MANUFACTURING PROGRAM","2007-10-01"]
["LFM/SDM","LEADERS FOR MANUFACTURING PROGRAM","2005-11-01"]
["principal gifts","leadership gifts"]
["LEADERSHIP GIFTS","LEADERSHIP GIFTS"]
["Legatum Center for Dev Entrepreneurship","LEGATUM CENTER"]
["LEMELSON / MIT PROGRAM","LEMELSON / MIT PROGRAM"]
["LEMELSON/MIT PROGRAM","LEMELSON / MIT PROGRAM"]
["LEMELSON-MIT PROGRAM","LEMELSON / MIT PROGRAM"]
["LIBRARIES","LIBRARIES"]
["LINCOLN FISCAL OFFICE","LINCOLN FISCAL OFFICE"]
["LINCOLN LABORATORY","LINCOLN LABORATORY"]
["LINCOLN PROPERTY OFFICE","LINCOLN PROPERTY OFFICE"]
[24,"LINGUISTICS AND PHILOSOPHY, DEPARTMENT OF"]
["24","LINGUISTICS AND PHILOSOPHY, DEPARTMENT OF"]
["linguistics","LINGUISTICS AND PHILOSOPHY, DEPARTMENT OF"]
["LINGUISTICS & PHILOSOPHY","LINGUISTICS AND PHILOSOPHY, DEPARTMENT OF","2003-12-19"]
["LINGUISTICS AND PHILOSOPHY","LINGUISTICS AND PHILOSOPHY, DEPARTMENT OF"]
["LINGUISTICS AND PHILOSOPHY, DEPARTMENT OF","LINGUISTICS AND PHILOSOPHY, DEPARTMENT OF"]
["LIST VISUAL ARTS CENTER","LIST VISUAL ARTS CENTER"]
["21l","LITERATURE SECTION"]
["LITERATURE SECTION","LITERATURE SECTION"]
["MATERIALS PROCESSING CENTER","MATERIALS PROCESSING CENTER"]
[3,"MATERIALS SCIENCE AND ENGINEERING, DEPARTMENT OF"]
["3","MATERIALS SCIENCE AND ENGINEERING, DEPARTMENT OF"]
["dmse","MATERIALS SCIENCE AND ENGINEERING, DEPARTMENT OF"]
["MATERIALS SCIENCE AND ENG","MATERIALS SCIENCE AND ENGINEERING, DEPARTMENT OF"]
["MATERIALS SCIENCE AND ENGINEERING","MATERIALS SCIENCE AND ENGINEERING, DEPARTMENT OF"]
["MATERIALS SCIENCE AND ENGINEERING, DEPARTMENT OF","MATERIALS SCIENCE AND ENGINEERING, DEPARTMENT OF"]
[18,"MATHEMATICS, DEPARTMENT OF"]
["18","MATHEMATICS, DEPARTMENT OF"]
["MATHEMATICS","MATHEMATICS, DEPARTMENT OF"]
["MATHEMATICS, DEPARTMENT OF","MATHEMATICS, DEPARTMENT OF"]
["MCGOVERN INSTITUTE FOR BRAIN RESEARCH","MCGOVERN INSTITUTE FOR BRAIN RESEARCH"]
["mcgovern","MCGOVERN INSTITUTE FOR BRAIN RESEARCH"]
["MBR","MCGOVERN INSTITUTE FOR BRAIN RESEARCH","2005-11-01"]
[2,"MECHANICAL ENGINEERING, DEPARTMENT OF"]
["2","MECHANICAL ENGINEERING, DEPARTMENT OF"]
["Mechanical Engineering Department","MECHANICAL ENGINEERING, DEPARTMENT OF","2005-11-01"]
["MECHANICAL ENGINEERING","MECHANICAL ENGINEERING, DEPARTMENT OF"]
["MECHANICAL ENGINEERING, DEPARTMENT OF","MECHANICAL ENGINEERING, DEPARTMENT OF"]
["MEDIA LABORATORY","MEDIA LABORATORY"]
["media lab","MEDIA LABORATORY"]
["MEDICAL","MEDICAL DEPARTMENT"]
["mit medical","MEDICAL DEPARTMENT","2007-10-01"]
["MEDICAL DEPARTMENT","MEDICAL DEPARTMENT"]
["MICROPHOTONICS CENTER","MICROPHOTONICS CENTER"]
["MICROSYSTEMS TECHNOLOGY LABORATORIES","MICROSYSTEMS TECHNOLOGY LABORATORIES"]
["microsystems technology laboratory","MICROSYSTEMS TECHNOLOGY LABORATORIES"]
["mtl","MICROSYSTEMS TECHNOLOGY LABORATORIES"]
["MILITARY SCIENCE","MILITARY SCIENCE"]
["rotc","MILITARY SCIENCE"]
["MIT CARD OFFICE","MIT CARD OFFICE"]
["Enterprise Services (Card)","MIT CARD OFFICE","2005-11-01"]
["MIT Energy Initiative","MIT ENERGY INITIATIVE","2010-01-01"]
["MIT PRESS","MIT PRESS"]
["MUSEUM","MUSEUM"]
["MIT Museum","MUSEUM","2005-11-01"]
["21m","MUSIC AND THEATER ARTS SECTION"]
["Music and Theater Arts","MUSIC AND THEATER ARTS SECTION"]
["music and theatre arts section","MUSIC AND THEATER ARTS SECTION","2007-09-01"]
["MUSIC AND THEATER ARTS SECTION","MUSIC AND THEATER ARTS SECTION"]
["NAVAL SCIENCE","NAVAL SCIENCE"]
["none","NONE"]
["NIE","NON-INSTITUTE EXCHANGE"]
["NIH","NON-INSTITUTE HARVARD"]
["Harvard Cross-Enrollment Prog","NON-INSTITUTE HARVARD","2006-10-01"]
["non-institute harvard","NON-INSTITUTE HARVARD"]
["non-institute research visitor","NON-INSTITUTE RESEARCH VISITOR"]
["NIV","NON-INSTITUTE VISITOR"]
["NIW","NON-INSTITUTE WELLESLEY"]
["Wellesley Cross-Enrollment Pro","NON-INSTITUTE WELLESLEY","2006-10-01"]
["non-institute","NON-MIT"]
["non-mit","NON-MIT"]
["Community Dev & Substance Abuse Pgms","not sure -- more research"]
["NUCLEAR REACTOR LABORATORY","NUCLEAR REACTOR LABORATORY"]
[22,"NUCLEAR SCIENCE AND ENGINEERING","2005-04-01","according to email from pbrenton"]
["22","NUCLEAR SCIENCE AND ENGINEERING","2005-04-01","according to email from pbrenton"]
["NUCLEAR ENGINEERING","NUCLEAR SCIENCE AND ENGINEERING","2005-04-01","according to email from pbrenton"]
["NUCLEAR ENGINEERING, DEPARTMENT OF","NUCLEAR SCIENCE AND ENGINEERING","2005-04-01","according to email from pbrenton"]
["NUCLEAR SCIENCE AND ENGINEERING","NUCLEAR SCIENCE AND ENGINEERING","2005-04-01","according to email from pbrenton"]
[13,"OCEAN ENGINEERING, DEPARTMENT OF"]
["13","OCEAN ENGINEERING, DEPARTMENT OF"]
["OCEAN ENGINEERING","OCEAN ENGINEERING, DEPARTMENT OF"]
["OCEAN ENGINEERING, DEPARTMENT OF","OCEAN ENGINEERING, DEPARTMENT OF"]
["OFFICE OF ACADEMIC SERVICES","OFFICE OF ACADEMIC SERVICES","2005-11-01"]
["Office of Academic Services (OAS)","OFFICE OF ACADEMIC SERVICES"]
["OFFICE OF BUDGET & FINANCIAL PLANNING","OFFICE OF BUDGET AND FINANCIAL PLANNING"]
["OFFICE OF BUDGET AND FINANCIAL PLANNING","OFFICE OF BUDGET AND FINANCIAL PLANNING"]
["OFFICE OF BUDGET OPERATIONS","OFFICE OF BUDGET AND FINANCIAL PLANNING","2005-09-01"]
["OFFICE OF ENVIRONMENTAL MANAGEMENT","OFFICE OF ENVIRONMENTAL MANAGEMENT"]
["OFFICE OF MINORITY EDUCATION","OFFICE OF MINORITY EDUCATION"]
["OFFICE OF SPECIAL COMMUNITY SERVICES","OFFICE OF SPECIAL COMMUNITY SERVICES"]
["OFFICE OF SPONSORED PROGRAMS","OFFICE OF SPONSORED PROGRAMS"]
["osp","OFFICE OF SPONSORED PROGRAMS"]
["office of student affairs","OFFICE OF STUDENT AFFAIRS"]
["OFFICE OF STUDENT CONDUCT AND RISK MGT","OFFICE OF STUDENT CONFLICT RESOLUTION & DISCIPLINE"]
["Committee on Discipline","OFFICE OF STUDENT CONFLICT RESOLUTION & DISCIPLINE","2005-11-01"]
["OFFICE OF STUDENT CONFLICT RESOLUTION & DISCIPLINE","OFFICE OF STUDENT CONFLICT RESOLUTION & DISCIPLINE"]
["OFFICE OF THE ARTS","OFFICE OF THE ARTS"]
["OFFICE OF THE DEAN FOR UNDERGRADUATE EDUCATION","OFFICE OF THE DEAN FOR UNDERGRADUATE EDUCATION"]
["OFFICE OF THE DEAN OF STUDENTS AND UNDERGRAD EDUC","OFFICE OF THE DEAN OF STUDENTS AND UNDERGRAD EDUC"]
["EXECUTIVE VICE PRESIDENT","OFFICE OF THE EXECUTIVE VICE PRESIDENT AND TREASURER","2004-01-04"]
["Executive VP office","OFFICE OF THE EXECUTIVE VICE PRESIDENT AND TREASURER","2005-11-01"]
["OFFICE OF THE EXECUTIVE VICE PRESIDENT","OFFICE OF THE EXECUTIVE VICE PRESIDENT AND TREASURER"]
["Executive Vice President and Treasurer","OFFICE OF THE EXECUTIVE VICE PRESIDENT AND TREASURER","2010-01-01"]
["OFFICE OF THE PRESIDENT","OFFICE OF THE PRESIDENT"]
["OFFICE OF THE PROVOST","OFFICE OF THE PROVOST"]
["Provost's Office","OFFICE OF THE PROVOST","2005-11-01"]
["Office of the VP for Institute Affairs","OFFICE OF THE VP FOR INSTITUTE AFFAIRS","2010-01-01"]
["OFFICE OF THE SENIOR VICE PRESIDENT","OFFICE OF THE SENIOR VICE PRESIDENT"]
["OFFICE OF THE SUMMER SESSION","OFFICE OF THE SUMMER SESSION"]
["OPEN COURSE WARE","OPEN COURSE WARE"]
["OPEN COURSEWARE","OPEN COURSE WARE"]
["OpenCourseWare","OPEN COURSE WARE","2004-09-04"]
["OPERATIONS RESEARCH","OPERATIONS RESEARCH CENTER"]
["OPERATIONS RESEARCH CENTER","OPERATIONS RESEARCH CENTER"]
["OR","OPERATIONS RESEARCH CENTER"]
["ORGANIZATIONAL LEARNING CENTER","ORGANIZATIONAL LEARNING CENTER"]
["PARKING AND TRANSPORTATION OFFICE","PARKING AND TRANSPORTATION OFFICE"]
["Parking Office","PARKING AND TRANSPORTATION OFFICE","2005-11-01"]
[8,"PHYSICS, DEPARTMENT OF"]
["8","PHYSICS, DEPARTMENT OF"]
["PHYSICS","PHYSICS, DEPARTMENT OF"]
["PHYSICS, DEPARTMENT OF","PHYSICS, DEPARTMENT OF"]
["Picower","PICOWER CENTER FOR LEARNING AND MEMORY"]
["PCLM","PICOWER CENTER FOR LEARNING AND MEMORY","2005-11-01"]
["Picower Center for Learning and Memory","PICOWER CENTER FOR LEARNING AND MEMORY"]
["Picower Institute for Learning & Memory","PICOWER CENTER FOR LEARNING AND MEMORY"]
["PLASMA SCIENCE AND FUSION CENTER","PLASMA SCIENCE AND FUSION CENTER"]
["plasma science fusion center","PLASMA SCIENCE AND FUSION CENTER"]
[17,"POLITICAL SCIENCE, DEPARTMENT OF"]
["17","POLITICAL SCIENCE, DEPARTMENT OF"]
["POLITICAL SCIENCE","POLITICAL SCIENCE, DEPARTMENT OF"]
["POLITICAL SCIENCE, DEPARTMENT OF","POLITICAL SCIENCE, DEPARTMENT OF"]
["pre-freshman","pre-freshman"]
["pre-graduate","pre-graduate"]
["Gray House","PRESIDENT'S HOUSE","2004-09-04"]
["PRESIDENTS HOUSE","PRESIDENT'S HOUSE"]
["PRESIDENT'S HOUSE","PRESIDENT'S HOUSE"]
["PRINCIPAL GIFTS","PRINCIPAL GIFTS"]
["PROFESSIONAL EDUCATION PROGRAMS","PROFESSIONAL EDUCATION PROGRAMS"]
["PROFESSIONAL INSTITUTE","PROFESSIONAL INSTITUTE"]
["CMS","PROGRAM IN COMPARATIVE MEDIA STUDIES"]
["program in comparative media studies","PROGRAM IN COMPARATIVE MEDIA STUDIES"]
["Comparative Media Studies","PROGRAM IN COMPARATIVE MEDIA STUDIES"]
["MAS","PROGRAM IN MEDIA ARTS AND SCIENCES"]
["MEDIA ARTS and SCIENCES","PROGRAM IN MEDIA ARTS AND SCIENCES"]
["MEDIA ARTS and SCIENCES","PROGRAM IN MEDIA ARTS AND SCIENCES"]
["program in media arts and sciences","PROGRAM IN MEDIA ARTS AND SCIENCES"]
["PROG IN SCIENCE, TECHNOLOGY & SOCIETY","PROGRAM IN SCIENCE, TECHNOLOGY, AND SOCIETY"]
["program in science, technology and society","PROGRAM IN SCIENCE, TECHNOLOGY, AND SOCIETY","2007-04-01"]
["Prog in Science, Technology, & Society","PROGRAM IN SCIENCE, TECHNOLOGY, AND SOCIETY","2006-10-01"]
["PROGRAM IN SCIENCE, TECHNOLOGY, AND SOCIETY","PROGRAM IN SCIENCE, TECHNOLOGY, AND SOCIETY"]
["Program in Science, Technology, and Society (STS)","PROGRAM IN SCIENCE, TECHNOLOGY, AND SOCIETY","2005-11-01"]
["SCIENCE, TECHNOLOGY & SOCIETY","PROGRAM IN SCIENCE, TECHNOLOGY, AND SOCIETY","2005-09-01"]
["STS","PROGRAM IN SCIENCE, TECHNOLOGY, AND SOCIETY"]
["21w","PROGRAM IN WRITING AND HUMANISTIC STUDIES"]
["PROGRAM IN WRITING & HUMANISTIC STUDIES","PROGRAM IN WRITING AND HUMANISTIC STUDIES"]
["PROGRAM IN WRITING AND HUMANISTIC STUDIES","PROGRAM IN WRITING AND HUMANISTIC STUDIES"]
["Writing & Humanistic Studies","PROGRAM IN WRITING AND HUMANISTIC STUDIES","2006-10-01"]
["Writing Program","PROGRAM IN WRITING AND HUMANISTIC STUDIES","2005-11-01"]
["PROJECT I-CAMPUS","PROJECT I-CAMPUS"]
["PROPERTY OFFICE","PROPERTY OFFICE"]
["PROVOST'S OFFICE - MILLSTONE","PROVOST'S OFFICE - MILLSTONE"]
["PUBLIC RELATIONS SERVICES","OFFICE OF COMMUNICATIONS","2010-01-01"]
["Public Service Center","PUBLIC SERVICE CENTER"]
["Office of Communications","OFFICE OF COMMUNICATIONS","2010-01-01"]
["MIT News","OFFICE OF COMMUNICATIONS","2010-01-01"]
["REGISTRAR'S OFFICE","REGISTRAR'S OFFICE"]
["Registrar","REGISTRAR'S OFFICE","2005-11-01"]
["RESEARCH LABORATORY FOR ELECTRONICS","RESEARCH LABORATORY OF ELECTRONICS"]
["RESEARCH LABORATORY OF ELECTRONICS","RESEARCH LABORATORY OF ELECTRONICS"]
["rle","RESEARCH LABORATORY OF ELECTRONICS"]
["SAFETY OFFICE","SAFETY OFFICE"]
["Office of Development Services","SCHOOL DEVELOPMENT SERVICES, OFFICE OF","2010-01-01"]
["SCHOOL DEVELOPMENT SERVICES, OFFICE OF","SCHOOL DEVELOPMENT SERVICES, OFFICE OF"]
["SCHOOL OF ARCHITECTURE & PLANNING","SCHOOL OF ARCHITECTURE AND PLANNING"]
["School of Architecture and Planning (SAP)","SCHOOL OF ARCHITECTURE AND PLANNING","2005-11-01"]
["School of Architecture HQ","SCHOOL OF ARCHITECTURE AND PLANNING","2005-11-01"]
["SCHOOL OF ARCHITECTURE AND PLANNING","SCHOOL OF ARCHITECTURE AND PLANNING"]
["Architecture & Planning - Depart Heads","SCHOOL OF ARCHITECTURE AND PLANNING"]
["SCHOOL OF ENGINEERING","SCHOOL OF ENGINEERING"]
["School of Engineering HQ","SCHOOL OF ENGINEERING","2005-11-01"]
["SoE Dept/Lab/Center/Director Org","SCHOOL OF ENGINEERING","2010-01-01"]
["Leaders for Global Operations Program","SCHOOL OF ENGINEERING","2010-01-01"]
["SCHOOL OF ENGINEERING - U P O P","School of Engineering-UPOP"]
["SCHOOL OF ENGINEERING-UPOP","School of Engineering-UPOP"]
[21,"SCHOOL OF HUMANITIES, ARTS AND SOCIAL SCIENCES"]
[21,"SCHOOL OF HUMANITIES, ARTS AND SOCIAL SCIENCES"]
["21","SCHOOL OF HUMANITIES, ARTS AND SOCIAL SCIENCES"]
["EXPERIMENTAL STUDY GROUP","School of Humanities, Arts and Social Sciences"]
["ESG","School of Humanities, Arts and Social Sciences","2005-11-01"]
["HUMANITIES","School of Humanities, Arts and Social Sciences"]
["humanities, department of","School of Humanities, Arts and Social Sciences"]
["humanities, department of","SCHOOL OF HUMANITIES, ARTS AND SOCIAL SCIENCES"]
["INTEGRATED STUDIES PROGRAM","School of Humanities, Arts and Social Sciences"]
["SCHOOL OF HUMANITIES, ARTS AND SOCIAL SCIENCES","SCHOOL OF HUMANITIES, ARTS AND SOCIAL SCIENCES"]
["SHASS Department Heads","SCHOOL OF HUMANITIES, ARTS AND SOCIAL SCIENCES","2007-10-01"]
["HASS","SCHOOL OF HUMANITIES, ARTS AND SOCIAL SCIENCES"]
["shass","SCHOOL OF HUMANITIES, ARTS AND SOCIAL SCIENCES"]
["SCHOOL OF HUMANITIES, ARTS, & SOCIAL SCI","SCHOOL OF HUMANITIES, ARTS AND SOCIAL SCIENCES"]
["School of Humanities, Arts, and Social Sciences (SHASS)","SCHOOL OF HUMANITIES, ARTS AND SOCIAL SCIENCES","2005-11-01"]
["SCHOOL OF SCIENCE","SCHOOL OF SCIENCE"]
["Dean School of Science","SCHOOL OF SCIENCE","2005-11-01"]
["MIT SEA GRANT COLLEGE PROGRAM","SEA GRANT COLLEGE PROGRAM"]
["Sea Grant","SEA GRANT COLLEGE PROGRAM","2005-11-01"]
["SEA GRANT COLLEGE PROGRAM","SEA GRANT COLLEGE PROGRAM"]
["SINGAPORE/MIT ALLIANCE","SINGAPORE/MIT ALLIANCE PROGRAM"]
[{"$f":"IF($A529>0,RawPrePivotedbyBrio!#REF!,\"\")","v":{"$error":"#REF!"}},"SINGAPORE/MIT ALLIANCE PROGRAM","2010-01-01"]
["SINGAPORE/MIT ALLIANCE PROGRAM","SINGAPORE/MIT ALLIANCE PROGRAM"]
[15,"SLOAN SCHOOL OF MANAGEMENT"]
["15","SLOAN SCHOOL OF MANAGEMENT"]
["center for ebusiness@mit","SLOAN SCHOOL OF MANAGEMENT"]
["MANAGEMENT","SLOAN SCHOOL OF MANAGEMENT"]
["sloan","SLOAN SCHOOL OF MANAGEMENT","2004-10-04"]
["Sloan Management Review","SLOAN SCHOOL OF MANAGEMENT","2005-11-01"]
["SLOAN SCHOOL OF MANAGEMENT","SLOAN SCHOOL OF MANAGEMENT"]
["Spectroscopy Lab","SPECTROSCOPY LABORATORY","2005-11-01"]
["SPECTROSCOPY LABORATORY","SPECTROSCOPY LABORATORY"]
["STRATEGIC PROGRAM DEVELOPMENT","STRATEGIC PROGRAM DEVELOPMENT"]
["STUDENT FINANCIAL SERVICES","STUDENT FINANCIAL SERVICES"]
["STUDENT LIFE PROGRAMS","STUDENT LIFE PROGRAMS"]
[null,"STUDENT LIFE PROGRAMS","2005-11-01"]
["STUDENT SUPPORT SERVICES","STUDENT LIFE PROGRAMS"]
["STUDENT SERVICES INFORMATION TECHNOLOGY","STUDENT SERVICES INFORMATION TECHNOLOGY"]
["Student Services","STUDENT SERVICES INFORMATION TECHNOLOGY","2005-11-01"]
["SDM","SYSTEM DESIGN AND MANAGEMENT PROGRAM"]
["SYSTEM DESIGN & MANAGEMENT PRG","SYSTEM DESIGN AND MANAGEMENT PROGRAM"]
["System Design and Management","SYSTEM DESIGN AND MANAGEMENT PROGRAM","2004-01-04"]
["SYSTEM DESIGN AND MANAGEMENT PROGRAM","SYSTEM DESIGN AND MANAGEMENT PROGRAM"]
["SYSTEM DYNAMICS GROUP","SYSTEM DYNAMICS GROUP"]
["TEACHING & LEARNING LABORATORY","TEACHING AND LEARNING LABORATORY"]
["Teaching and Learning Laboratory (TLL)","TEACHING AND LEARNING LABORATORY","2005-11-01"]
["TEACHING AND LEARNING LABORATORY","TEACHING AND LEARNING LABORATORY"]
["TECHNOLOGY AND DEVELOPMENT PROGRAM","TECHNOLOGY AND DEVELOPMENT PROGRAM"]
["TECHNOLOGY AND POLICY PROGRAM","TECHNOLOGY AND POLICY PROGRAM"]
["TECHNOLOGY DEVELOPMENT PROGRAM","TECHNOLOGY DEVELOPMENT PROGRAM"]
["TECHNOLOGY LICENSING OFFICE","TECHNOLOGY LICENSING OFFICE"]
["TECHNOLOGY REVIEW","TECHNOLOGY REVIEW"]
["Terrascope","terrascope"]
["THE BROAD INSTITUTE","THE BROAD INSTITUTE"]
["THE OFFICE OF STUDENT DISCIPLINE","THE OFFICE OF STUDENT DISCIPLINE"]
["TREASURERS OFFICE","TREASURER'S OFFICE","2004-10-04"]
["TREASURER'S OFFICE","TREASURER'S OFFICE"]
["NONE","Undesignated"]
["UND","Undesignated"]
["undergraduate","Undesignated"]
["undesignated","Undesignated"]
[0,"Unknown","2004-01-08"]
["unknown","unknown"]
[11,"URBAN STUDIES & PLANNING, DEPARTMENT OF"]
["11","URBAN STUDIES & PLANNING, DEPARTMENT OF"]
["DUSP","URBAN STUDIES & PLANNING, DEPARTMENT OF","2005-11-01"]
["urban studies","URBAN STUDIES & PLANNING, DEPARTMENT OF"]
["URBAN STUDIES & PLANNING","URBAN STUDIES & PLANNING, DEPARTMENT OF"]
["URBAN STUDIES & PLANNING, DEPARTMENT OF","URBAN STUDIES & PLANNING, DEPARTMENT OF"]
["URBAN STUDIES AND PLANNING","URBAN STUDIES & PLANNING, DEPARTMENT OF"]
["URBAN STUDIES AND PLANNING, DEPARTMENT OF","URBAN STUDIES & PLANNING, DEPARTMENT OF"]
["office of the vice president for resource development","VICE PRES FOR RESOURCE DEVELOPMENT"]
["OFFICE OF THE VICE PRESIDENT OF RESOURCE DVLPMNT","VICE PRES FOR RESOURCE DEVELOPMENT"]
["VICE PRES FOR RESOURCE DEVELOPMENT","VICE PRES FOR RESOURCE DEVELOPMENT","2004-01-04"]
["VICE PRESIDENT FOR RESOURCE DEVELOPMENT","VICE PRES FOR RESOURCE DEVELOPMENT"]
["Procurement","VICE PRESIDENT FOR FINANCE","2010-01-01"]
["Accounts Payable","VICE PRESIDENT FOR FINANCE","2010-01-01"]
["Budget, Finance and Treasury","VICE PRESIDENT FOR FINANCE","2010-01-01"]
["Sponsored & Genl A/R & Cashier","VICE PRESIDENT FOR FINANCE","2010-01-01"]
["Controller and Accounting Services","VICE PRESIDENT FOR FINANCE","2010-01-01"]
["Travel","VICE PRESIDENT FOR FINANCE","2010-01-01"]
["Office of Major Agreements","VICE PRESIDENT FOR FINANCE","2010-01-01"]
["Office of Insurance","VICE PRESIDENT FOR FINANCE","2010-01-01"]
["VICE PRESIDENT FOR FINANCE AND TREASURER","VICE PRESIDENT FOR FINANCE","2010-01-01"]
["office of finance","VICE PRESIDENT FOR FINANCE","2010-01-01"]
["Office of the Vice President for Finance","VICE PRESIDENT FOR FINANCE","2010-01-01"]
["VICE PRESIDENT FOR HUMAN RESOURCES","VICE PRESIDENT FOR HUMAN RESOURCES"]
["VICE PRESIDENT FOR RESEARCH","VICE PRESIDENT FOR RESEARCH"]
["WHITAKER COLLEGE OF HEALTH SCI & TECH","WHITAKER COLLEGE OF HEALTH SCI & TECH"]
["WHITAKER COLLEGE OF HEALTH SCI & TECHNOLOGY","WHITAKER COLLEGE OF HEALTH SCI & TECH","2003-12-19"]
["WHITAKER COLLEGE OF HEALTH SCI AND TECHNOLOGY","WHITAKER COLLEGE OF HEALTH SCI & TECH","2003-12-19"]
["whitehead","WHITEHEAD INSTITUTE","2004-01-04"]
["whitehead institute","WHITEHEAD INSTITUTE"]
["Women's Studies","women's studies program","2005-11-01"]
["women's studies program","women's studies program"]
["CAREER SERVICES AND PREPROFESSIONAL ADVISING"]
["Facilities Administration","DEPARTMENT OF FACILITIES","2005-12-15"]
["Facilities Custodial Services","DEPARTMENT OF FACILITIES","2005-12-15"]
["Facilities Dev Design Eng & Construction","DEPARTMENT OF FACILITIES","2005-12-15"]
["Facilities Grounds Services","DEPARTMENT OF FACILITIES","2005-12-15"]
["Facilities Mail Services","DEPARTMENT OF FACILITIES","2005-12-15"]
["Facilities Misc","DEPARTMENT OF FACILITIES","2005-12-15"]
["Facilities Repair & Maintenance","DEPARTMENT OF FACILITIES","2005-12-15"]
["Facilities Utilities","DEPARTMENT OF FACILITIES","2005-12-15"]
["Foreign Languages/Literatures","FOREIGN LANGUAGES & LITERATURES SECTION","2005-12-15"]
["Literature","LITERATURE SECTION","2005-12-15"]
["Computational and Systems Bio","COMPUTATIONAL & SYSTEMS BIOLOGY INITIATIVE","2005-12-15"]
["Prog in Media Arts Sciences","PROGRAM IN MEDIA ARTS AND SCIENCES","2005-12-15"]

{"sheet":"NA fixing","index":3,"n_rows":8,"n_cols":4,"rows_kept":8,"cut":false,"hidden":false,"merged":[]}
["TktExists",1]
["TrueDept","#N/A"]
[]
["Row Labels","Count of Ticket"]
[0,3,null,"To fix TrueDept N/As, copy these vanity-plate DLC names into the TrueDept Lookup "]
["Grand Total",3,null,"table in the section where they belong.  They are aliases to a canonical name already in there,"]
[null,null,null,"in nearly every case.  Sometimes something is new.  Then add the vanity name as a canonical name"]
[null,null,null,"\"MIT Energy Initiative' is an example of a recently created DLC.  It happens."]

{"sheet":"RawPrePivotedbyBrio","index":4,"n_rows":5577,"n_cols":28,"rows_kept":2250,"cut":true,"hidden":false,"merged":[],"bounds":{"rows_first":1000,"rows_last":250,"rows_between":1000,"halvings":1}}
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Rt Custom Field Name","Method","OS","OS Version","Platform","Software","Software Version","Special Tag","SubQueue","Total"]
["Tkt Id","Queue Name","Tkt Status","Tkt Subject","Tkt Requestor","Tkt Requestor Unit Name","Tkt Requestor Person Type","Calendar Year","Calendar Month","Tkt Created Date","Tkt Last Updated Date","Tkt Resolved Date","Tkt 1St Opened Date","Tkt Days Before 1St Opened","Tkt 1St Resolved Date","Tkt Days On Hold","Tkt Days Create Last Resolv","Tkt Days Que Trnsf Last Resolv","Queue Name2","Custom Field Value","Custom Field Value","Custom Field Value","Custom Field Value","Custom Field Value","Custom Field Value","Custom Field Value","Custom Field Value","Custom Field Value"]
[1275640,"Help Desk::Business Help","resolved","Help with certificate","valtex@plant.mit.edu",null,null,2010,7,"2010-07-01","2010-07-14","2010-07-14","2010-07-01",0,"2010-07-14",5,13,1,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," Certificates",null,null,null," Certificates,  E-Mail,  PC,  Windows"]
[1275645,"Help Desk::Call Center","resolved","FTP/Account access","wasan79","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-01","2010-07-08","2010-07-08","2010-07-01",0,"2010-07-08",4,7,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1275687,"Help Desk::Accounts","resolved","Password","mattstr","Haystack Observatory","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1275704,"Help Desk::Call Center","resolved","Problem receiving emails from Kerberos id - jesika@mit.edu","jesikaharia@gmail.com",null,null,2010,7,"2010-07-01","2010-07-02","2010-07-02","2010-07-01",0,"2010-07-02",1,1,null,"Help Desk::Call Center"," E-Mail"," Windows Vista",null," PC"," Outlook",2007,null,null," 2007,  E-Mail,  Outlook,  PC,  Windows Vista"]
[1275774,"Help Desk::Service Center","resolved","Replacing laptop fan","cholas","Health Sciences & Technology","Current Student",2010,7,"2010-07-01","2010-07-09","2010-07-09","2010-07-01",0,"2010-07-09",0,8,8,"Help Desk::Call Center"," E-Mail",null,null," PC",null,null,null," Hardware"," E-Mail,  Hardware,  PC"]
[1275805,"Help Desk::Accounts","resolved","Password","sboh","Mechanical Engineering","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1275816,"Help Desk::Call Center","resolved","Replacement of printer, need update","lorettam","Harvard/MIT Division of HST","Current Employee",2010,7,"2010-07-01","2010-07-02","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null," Printer",null,null,null,null," Printer,  Voice"]
[1275838,"Help Desk::Call Center","resolved","Stellar Internal Server Error","dbonilla",null,"Moira Account",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Stellar",null," Stellar",null," PC,  Stellar,  Voice,  Windows XP"]
[1275855,"Help Desk::Business Help","resolved","\"User is Locked\" from accessing paystubs","lombardo@ll.mit.edu",null,null,2010,7,"2010-07-01","2010-07-19","2010-07-19","2010-07-01",0,"2010-07-19",17,18,18,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice,  Windows XP"]
[1275895,"Help Desk::Accounts","resolved","[Mailman] close three lists","bars","Medical","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1275951,"Help Desk::Business Help","resolved","eCAT order - at what point can it be cancelled?","jmmarch","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-01","2010-07-08","2010-07-01","2010-07-01",0,"2010-07-01",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1275956,"Help Desk::Accounts","resolved","Athena Coupon for newly admitted SDM student","cbates","System Design and Management Program","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1275975,"Help Desk::Call Center","resolved","Change signature in Eudora","bkdavis","School of Humanities, Arts, & Social Sci","Current Employee",2010,7,"2010-07-01","2010-07-08","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1275997,"Help Desk::Accounts","resolved","Changing email recipients","lizf","School of Humanities, Arts, & Social Sci","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1275998,"Help Desk::Accounts","resolved","returning to MIT, restoring account","amfarid","Technology Development Program","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1276004,"Help Desk::Business Help","resolved","Procuremnet card Inbox","mmango","Biology","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276015,"Help Desk::Business Help","resolved","MIT Certificates","pvarley","Microsystems Technology Laboratories","Current Employee",2010,7,"2010-07-01","2010-07-12","2010-07-12","2010-07-01",0,"2010-07-01",11,11,11,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276017,"Help Desk::Service Center","resolved","Overheating, running slowly","mbmattes","Architecture","Current Student",2010,7,"2010-07-01","2010-07-07","2010-07-07","2010-07-01",0,"2010-07-07",0,6,null,"Help Desk::Service Center"," Voice"," Windows XP",null," PC",null,null,null," Software"," PC,  Software,  Voice,  Windows XP"]
[1276032,"Help Desk::Business Help","resolved","Can't access time sheets, unexpected error","nahyunc","Chemical Engineering","Current Student",2010,7,"2010-07-01","2010-07-02","2010-07-02","2010-07-01",0,"2010-07-02",0,1,1,"Help Desk::Call Center"," Voice"," Windows Vista",null," PC"," SAP, SAPWeb"," Firefox 3.6",null,null," Firefox 3.6,  PC,  SAP, SAPWeb,  Voice,  Windows Vista"]
[1276034,"Help Desk::Accounts","resolved","Please set email forward for LKEARNS","lberard@PLANT.MIT.EDU",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276047,"Help Desk::Accounts","resolved","Kerberos Password","hunr","Medical","Current Employee",2010,7,"2010-07-01","2010-07-06","2010-07-06","2010-07-01",0,"2010-07-06",2,5,5,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276080,"RCC::WestCampus","open","intermittent wireless in W85-1204","srimano","Mechanical Engineering","Current Student",2010,7,"2010-07-01","2010-08-02","2010-08-02","2010-07-01",0,"2010-08-02",7,32,null,"RCC::WestCampus",null," Windows 7",null," PC",null,null,null,null," PC,  Windows 7"]
[1276099,"Help Desk::Backup","resolved","STARTED - cancel the following TSM nodes","aran","Department of Biological Engineering","Current Employee",2010,7,"2010-07-01","2010-08-06","2010-08-06","2010-07-06",5,"2010-08-06",30,36,36,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276118,"Help Desk::Call Center","resolved","Generating new certificate","cwourgio","Procurement","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Certificates",null,null,null," Certificates,  Voice"]
[1276121,"Help Desk::Call Center","resolved","Deleting expired certificates","Helin@med.mit.edu",null,null,2010,7,"2010-07-01","2010-07-22","2010-07-22","2010-07-01",0,"2010-07-22",20,21,null,"Help Desk::Call Center"," E-Mail",null,null,null," Certificates",null,null,null," Certificates,  E-Mail"]
[1276142,"Help Desk::Call Center","resolved","DNS server appears to be down","bskinner","Information Services & Technology","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Other",null,null,null," E-Mail,  Mac OS X,  Macintosh,  Other"]
[1276143,"Help Desk::Accounts","resolved","new postdoc, not in system yet","unknown",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1276165,"Help Desk::Accounts","resolved","student, was Lincoln, doesn't like username (letting him restart)","sa21012",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1276178,"Help Desk::Presales","resolved","client seeks presales advice","N/A",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,0,"Help Desk::UNIX/Linux"," Voice"," Windows 7",null," PC"," Buying Advice",null,null,null," Buying Advice,  PC,  Voice,  Windows 7"]
[1276194,"Help Desk::Accounts","resolved","webmoira","kdubbs","Materials Science and Eng","Current Student",2010,7,"2010-07-01","2010-07-14","2010-07-14","2010-07-01",0,"2010-07-14",10,13,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276197,"Help Desk::Call Center","resolved","SSL Handshake error when accessing e-paystubs","ericlev","Music and Theater Arts Section","Current Employee",2010,7,"2010-07-01","2010-07-08","2010-07-08","2010-07-01",0,"2010-07-08",7,7,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null,null," SAP, SAPWeb",null,null,null," Mac OS X 10.5,  SAP, SAPWeb,  Voice"]
[1276207,"Help Desk::Accounts","resolved","[Mailman] FW: Welcome to the \"SE\" mailing list","dwiljam","Information Services & Technology","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276209,"Help Desk::Service Center","resolved","help with desktop configuration","meizuo","Management","Current Student",2010,7,"2010-07-01","2010-07-06","2010-07-06","2010-07-01",0,"2010-07-06",0,5,5,"Help Desk::Call Center"," Voice",null,null,null,null,null,null," Walk-Ins"," Voice,  Walk-Ins"]
[1276210,"Mobile Devices","resolved","Laurence Young BlackBerry activation","zotos","Aeronautics and Astronautics","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Mobile Devices"]
[1276211,"Help Desk::Call Center","resolved","renew personal certificate","colemans","Facilities Custodial Services","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null,null," PC,  Voice"]
[1276231,"Help Desk::Service Center","resolved","Coffee spill","dzanfaly","Architecture","Current Student",2010,7,"2010-07-01","2010-07-26","2010-07-26","2010-07-01",0,"2010-07-06",0,25,null,"Help Desk::Service Center"," Voice",null,null," Macintosh",null,null,null," Hardware"," Hardware,  Macintosh,  Voice"]
[1276233,"Help Desk::Call Center","resolved","client aving problems installing MacAfee on 64-Bit Win7 box","bubluski","MIT Energy Initiative","Current Employee",2010,7,"2010-07-01","2010-07-08","2010-07-08","2010-07-01",0,"2010-07-01",1,7,7,"Help Desk::UNIX/Linux"," Voice"," Windows 7"," 64 bit"," PC"," VirusScan, Virex"," Vscan 8.7",null,null," 64 bit,  PC,  VirusScan, Virex,  Voice,  Vscan 8.7,  Windows 7"]
[1276240,"Help Desk::Accounts","resolved","Cancel Sponsored Accounts","joanner","Procurement","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276249,"Help Desk::Accounts","resolved","forwarding e-mail","e_levine",null,"Moira Account",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276268,"Help Desk::Business Help","resolved","Client is unable to view his paystub online, ssl_handshake_failure_alert","ericlev","Music and Theater Arts Section","Current Employee",2010,7,"2010-07-01","2010-07-19","2010-07-02","2010-07-01",0,"2010-07-02",0,1,1,"Help Desk::Call Center"," Voice",null,null," Macintosh",null,null,null,null," Macintosh,  Voice"]
[1276304,"Help Desk::Service Center","resolved","Unable to boot up machine","swade","Chemistry","Current Employee",2010,7,"2010-07-01","2010-07-26","2010-07-26","2010-07-01",0,"2010-07-26",23,25,25,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Hardware",null,null," Hardware"," Hardware,  PC,  Voice,  Windows XP"]
[1276314,"Help Desk::Accounts","resolved","request for account","mflaxman","Urban Studies & Planning","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276321,"Help Desk::Call Center","resolved","help with a website","N/A",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1276334,"Help Desk::Accounts","resolved","password reset","rodb","Medical","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1276344,"Help Desk::Call Center","resolved"," Exchange/IMAP  creating extra attachments","jbaraban","Chemistry","Current Student",2010,7,"2010-07-01","2010-07-16","2010-07-16","2010-07-01",0,"2010-07-16",13,15,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1276345,"Help Desk::Call Center","resolved","Windows 7","N/A",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1276355,"Help Desk::Accounts","resolved","question about hire of old alum","mcorlett","Lincoln Laboratory","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1276365,"Help Desk::Accounts","resolved","reactivate to check email","mfletche",null,null,2010,7,"2010-07-01","2010-07-06","2010-07-06","2010-07-01",0,"2010-07-06",1,5,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1276366,"Help Desk::Service Center","resolved","diagnostics on x61","avivo","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-01","2010-07-09","2010-07-09","2010-07-01",0,"2010-07-09",6,8,null,"Help Desk::Service Center"," Voice"," Windows Vista",null," PC"," Hardware",null,null," Hardware"," Hardware,  PC,  Voice,  Windows Vista"]
[1276383,"Help Desk::Service Center","resolved","Failing speakers","ydmao@mit.edu",null,null,2010,7,"2010-07-01","2010-07-02","2010-07-02","2010-07-01",0,"2010-07-02",0,1,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1276407,"Help Desk::Call Center","resolved","renew certificates IE8, cookies not enabled","hikrebs","Mechanical Engineering","Current Employee",2010,7,"2010-07-01","2010-07-15","2010-07-15","2010-07-02",1,"2010-07-15",13,14,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," Certificates",null,null,null," Certificates,  E-Mail,  PC,  Windows"]
[1276413,"Help Desk::Call Center","resolved","Word - page range printing problem","pwrynn","Forum for the Future of Higher Education","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Word",null,null,null," PC,  Voice,  Windows XP,  Word"]
[1276417,"Help Desk::Call Center","resolved","helped client reset password","jbparse","Materials Science and Engineering","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1276422,"Help Desk::Service Center","resolved","issues migrating to exchange","nhengen","Center for Technology, Policy & Ind Dev","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Service Center"," Voice"," Mac OS X 10.6",null," Macintosh"," Exchange"," Mail/iCal",null," Walk-Ins"," Exchange,  Mac OS X 10.6,  Macintosh,  Mail/iCal,  Voice,  Walk-Ins"]
[1276423,"Help Desk::Call Center","resolved","Anomalous Mac OS crash","fizz","Information Services & Technology","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Operating System",null,null,null," Mac OS X,  Macintosh,  Operating System,  Voice"]
[1276436,"Help Desk::Accounts","resolved","password for certificate","dipaul","Materials Science and Engineering","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1276465,"Help Desk::Call Center","resolved","needed to know how to check his email on the web","bernstn@mit.edu",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Webmail",null,null,null," Voice,  Webmail"]
[1276468,"Help Desk::Accounts","resolved","my computer says it has no network, but I can visit web pages","unknown",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1276472,"Help Desk::Business Help","resolved","problems accessing financial information in SAPweb or websis","bnear","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-01","2010-08-03","2010-08-03","2010-07-01",0,"2010-08-03",31,33,33,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice,  Windows XP"]
[1276490,"Help Desk::UNIX/Linux","resolved","RH Linux server hostname setup issue","aepawl",null,"Non Current Employee",2010,7,"2010-07-01","2010-07-06","2010-07-06","2010-07-01",0,"2010-07-06",1,5,5,"Help Desk::Call Center"," Voice"," Linux",null," PC"," Operating System",null,null,null," Linux,  Operating System,  PC,  Voice"]
[1276497,"Help Desk::Call Center","resolved","helped client change kerberos password","aggarwale@ll.mit.edu",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1276511,"Help Desk::Call Center","resolved","Still having network trouble after fixed jack","yzhang00","McGovern Institute for Brain Research","Current Employee",2010,7,"2010-07-01","2010-07-14","2010-07-14","2010-07-01",0,"2010-07-06",3,13,13,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Network:Outage",null,null,null," Network:Outage,  PC,  Voice,  Windows"]
[1276512,"Help Desk::Call Center","resolved","direct deposit, unknown error","christina.strezo@ll.mit.edu",null,null,2010,7,"2010-07-01","2010-07-02","2010-07-02","2010-07-01",0,"2010-07-02",0,1,1,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1276532,"Help Desk::Accounts","resolved","Forwarding","dassarma",null,"Moira Account",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276538,"Help Desk::Call Center","resolved","client needed help getting past IE8 \"couldn't generate a valid key\"","N/A",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1276550,"Help Desk::Service Center","resolved","Damaged ethernet port","alomalo","Brain and Cognitive Sciences","Current Student",2010,7,"2010-07-01","2010-07-07","2010-07-07","2010-07-01",0,"2010-07-07",5,6,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1276553,"Help Desk::Business Help","resolved","BrioQuery crashes when running a report","gbrowne","Office of the Provost","Current Employee",2010,7,"2010-07-01","2010-07-02","2010-07-02","2010-07-01",0,"2010-07-02",0,1,1,"Help Desk::Call Center"," Voice"," Mac OS X"," 10.5.8"," Macintosh"," Citrix",null,null,null," 10.5.8,  Citrix,  Mac OS X,  Macintosh,  Voice"]
[1276554,"Help Desk::Call Center","resolved","machine not booting up","N/A",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC",null,null,null,null," PC,  Voice,  Windows 7"]
[1276578,"Help Desk::Call Center","resolved","could not submit staples order","jlar","Architecture","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Firefox",3.6,null,null," 3.6,  Firefox,  Mac OS X,  Macintosh,  Voice"]
[1276590,"Help Desk::Service Center","resolved","gateway cannot detect operating system","hbukhari","Engineering Systems Division","Current Student",2010,7,"2010-07-01","2010-07-14","2010-07-14","2010-07-01",0,"2010-07-02",11,13,null,"Help Desk::Service Center"," Voice"," Windows Vista"," Home Premium"," PC"," Hardware",null,null," Software"," Hardware,  Home Premium,  PC,  Software,  Voice,  Windows Vista"]
[1276592,"Help Desk::Call Center","resolved","renew personal certificate","jmeldman","Sloan School of Management","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC"," Firefox",null,null,null," Firefox,  PC,  Voice"]
[1276597,"Help Desk::Call Center","resolved","Called us instead of Lincoln Lab HD","unknown",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1276598,"Help Desk::Call Center","resolved","do we need to get certificates for each browser?","gutowski","Mechanical Engineering","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Certificates",null,null,null," Certificates,  Unknown,  Voice"]
[1276604,"Help Desk::Call Center","resolved","unable to access Visitor parking in SAPweb","mas","Aeronautics and Astronautics","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," Roles",null,null,null," Mac OS X 10.5,  Macintosh,  Roles,  Voice"]
[1276612,"Help Desk::Accounts","resolved","Kate Moynihan: extending an existing DLC Sponsored arrangement","jessicaj","School of Engineering-UPOP","Current Employee",2010,7,"2010-07-01","2010-07-06","2010-07-06","2010-07-01",0,"2010-07-01",2,5,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276614,"Help Desk::Call Center","resolved","Forgot PW","sbaker","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1276618,"Help Desk::Call Center","resolved","Fwd: Delivery Status Notification (Failure)","manuelcebrianramos@gmail.com",null,null,2010,7,"2010-07-01","2010-07-08","2010-07-08","2010-07-08",7,"2010-07-08",0,7,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276619,"Help Desk::Call Center","resolved","Certificates on my MAC keychain","lienhard","Mechanical Engineering","Current Employee",2010,7,"2010-07-01","2010-07-02","2010-07-02","2010-07-02",1,"2010-07-02",0,1,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Certificates",null,null,null," Certificates,  E-Mail,  Mac OS X,  Macintosh"]
[1276626,"Help Desk::Call Center","resolved","renew personal certificate","N/A",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1276641,"Help Desk::Business Help","resolved","Unable to access Brio using Citrix","lpage","Materials Science and Engineering","Current Employee",2010,7,"2010-07-01","2010-07-09","2010-07-09","2010-07-01",0,"2010-07-09",5,8,8,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," Citrix",null,null,null," Citrix,  Mac OS X 10.6,  Macintosh,  Voice"]
[1276658,"Help Desk::Service Center","resolved","Eudora email issue","hobbs","Materials Science and Engineering","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,0,"Help Desk::Call Center"," Voice"," Mac OS X"," 10.4.11"," Macintosh"," Eudora",null,null," Walk-Ins"," 10.4.11,  Eudora,  Mac OS X,  Macintosh,  Voice,  Walk-Ins"]
[1276666,"Help Desk::Call Center","resolved","Mac cannot establish vpn connection","yih",null,"Non Current Employee",2010,7,"2010-07-01","2010-07-23","2010-07-23","2010-07-01",0,"2010-07-23",20,22,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",0.8," Macintosh"," VPN",null,null,null," .8,  Mac OS X 10.5,  Macintosh,  VPN,  Voice"]
[1276673,"Help Desk::Call Center","resolved","conference call on MIT phones","jbrittan","Materials Science and Engineering","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," E-Mail"," Other",null," Other"," Other"," Telephony VoIP",null,null," E-Mail,  Other,  Telephony VoIP"]
[1276677,"Help Desk::Business Help","resolved","error message when trying to run (launch) Citrix on a Mac OS 10.6 machine","bronwenh","Information Services & Technology","Current Employee",2010,7,"2010-07-01","2010-08-03","2010-08-03","2010-07-01",0,"2010-07-01",27,33,28,"Help Desk::Call Center"," E-Mail"," Mac OS X 10.6",null," Macintosh"," Citrix",null,null,null," Citrix,  E-Mail,  Mac OS X 10.6,  Macintosh"]
[1276679,"Help Desk::Call Center","resolved","rolesweb, certificate, identity preference not reset","kdemayo","Francis Bitter Magnet Laboratory","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," Certificates",null,null,null," Certificates,  Mac OS X 10.5,  Macintosh,  Voice"]
[1276694,"Help Desk::Accounts","resolved","password reset","ninglin","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1276695,"Help Desk::Call Center","resolved","Windows client cannot connect to vpn.mit.edu","kiarash",null,"Non Current Student",2010,7,"2010-07-01","2010-07-27","2010-07-27","2010-07-01",0,"2010-07-27",5,26,null,"Help Desk::Call Center"," Voice"," Windows XP"," SP2"," PC"," VPN"," any connect",null,null," PC,  SP2,  VPN,  Voice,  Windows XP,  any connect"]
[1276697,"Help Desk::Call Center","resolved","iWeb and uploading to Athena","piper","Urban Studies & Planning","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null," Macintosh",null,null,null,null," Macintosh,  Voice"]
[1276700,"Help Desk::Accounts","resolved","how often do lists update?","fmiles","Chemical Engineering","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1276741,"Help Desk::Call Center","resolved","changed password, now can't get into email","staelin","Electrical Engineering-Computer Science","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Thunderbird",null,null,null," Thunderbird,  Unknown,  Voice"]
[1276772,"Help Desk::Call Center","resolved","how to turn off account","brobison",null,"Non Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1276783,"Help Desk::UNIX/Linux","resolved","Problem accessing MIT RedHat Satellite server","faith","Sloan School of Management","Current Employee",2010,7,"2010-07-01","2010-07-06","2010-07-06","2010-07-02",1,"2010-07-06",1,5,null,"Help Desk::UNIX/Linux"," E-Mail"," Linux",null," PC"," Operating System",null,null,null," E-Mail,  Linux,  Operating System,  PC"]
[1276787,"Help Desk::Call Center","resolved","thunderbird preferse sending from duke account instead of MIT","fengg","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Thunderbird",null,null,null," Thunderbird,  Unknown,  Voice"]
[1276793,"Help Desk::Business Help","resolved","sapweb can't make req with new vendor","baptist@mit.edu",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,0,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1276798,"Help Desk::Business Help","resolved",null,"N/A",null,null,2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,0,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice,  Windows XP"]
[1276818,"Help Desk::Accounts","resolved","Request to change permissions on ist-office2010-project list","akozlov","Information Services & Technology","Current Employee",2010,7,"2010-07-01","2010-07-02","2010-07-02","2010-07-01",0,"2010-07-02",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276835,"Mobile Devices","resolved","BES re-activation","jessmith","Information Services & Technology","Current Employee",2010,7,"2010-07-01","2010-07-07","2010-07-07","2010-07-01",0,"2010-07-07",0,6,null,"Mobile Devices"]
[1276837,"Help Desk::Service Center","resolved","(possibly) malfunctioning wireless card within e6400 laptop","tdilwort","DUE Desktop Support","Current Employee",2010,7,"2010-07-01","2010-07-12","2010-07-12","2010-07-02",1,"2010-07-12",3,11,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null,null," PC,  Voice"]
[1276842,"Help Desk::Service Center","resolved","Old Dell laptop won't boot","vkayser","Chemical Engineering","Current Employee",2010,7,"2010-07-01","2010-07-06","2010-07-06","2010-07-01",0,"2010-07-06",3,5,null,"Help Desk::Service Center"," Voice"," Windows XP",null," PC",null,null,null," Software"," PC,  Software,  Voice,  Windows XP"]
[1276847,"Mobile Devices","resolved","Apple Developer Program License Question","taylorg","Mechanical Engineering","Current Student",2010,7,"2010-07-01","2010-07-06","2010-07-06","2010-07-01",0,"2010-07-06",0,5,null,"Mobile Devices"]
[1276852,"Help Desk::Call Center","resolved","recover address book from Outlook","hli","Alumni Association","Current Employee",2010,7,"2010-07-01","2010-08-03","2010-08-03","2010-07-01",0,"2010-08-03",0,33,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," Outlook",null,null,null," E-Mail,  Outlook,  PC,  Windows"]
[1276859,"Help Desk::Call Center","resolved","Regd. Athena Login","manju_s","Chemical Engineering","Current Employee",2010,7,"2010-07-01","2010-07-16","2010-07-16","2010-07-02",1,"2010-07-16",13,15,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276884,"Help Desk::Accounts","resolved","Jon Bijur's account","afdoyle","Museum","Current Employee",2010,7,"2010-07-01","2010-08-02","2010-08-02","2010-07-01",0,"2010-08-02",31,32,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276892,"Help Desk::Call Center","resolved","trouble sending email with Apple Mail, 10.6","mspriggs","Information Services & Technology","Current Employee",2010,7,"2010-07-01","2010-07-02","2010-07-02","2010-07-01",0,"2010-07-01",0,1,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",4," Macintosh"," AppleMail",null,null,null," 4,  AppleMail,  Mac OS X 10.6,  Macintosh,  Voice"]
[1276909,"Help Desk::Call Center","resolved","McAfee hogging CPU time","barrym","Mechanical Engineering","Current Student",2010,7,"2010-07-01","2010-07-02","2010-07-02","2010-07-02",1,"2010-07-02",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null," VirusScan, Virex",null,null,null," E-Mail,  VirusScan, Virex"]
[1276913,"Help Desk::Call Center","resolved","server space to store large volume of scanned documents","jspitzer","Prog in Science, Technology, & Society","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Other",null,null,null," Other,  Unknown,  Voice"]
[1276929,"Help Desk::Call Center","resolved",null,"kota","Picower Institute for Learning & Memory","Current Employee",2010,7,"2010-07-01","2010-07-08","2010-07-08",null,null,"2010-07-08",0,7,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1276932,"Mobile Devices","resolved","BES account set up for kota@mit.edu","adevlin","Picower Institute for Learning & Memory","Current Employee",2010,7,"2010-07-01","2010-07-07","2010-07-07","2010-07-06",5,"2010-07-07",0,6,null,"Mobile Devices"]
[1276935,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","drewk","Sloan School of Management","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1276937,"Help Desk::Call Center","resolved","Mac web access using vpn - can't get to other sites","cfgold",null,"Non Current Student",2010,7,"2010-07-01","2010-07-26","2010-07-26","2010-07-06",5,"2010-07-26",14,25,null,"Help Desk::Call Center"," E-Mail"," Mac OS X 10.6",null," Macintosh"," VPN"," 2.4.0202",null,null," 2.4.0202,  E-Mail,  Mac OS X 10.6,  Macintosh,  VPN"]
[1276939,"Help Desk::HDweb","resolved","certificate protected content","marikom","Mathematics","Current Student",2010,7,"2010-07-01","2010-07-15","2010-07-15","2010-07-02",1,"2010-07-02",3,14,0,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Certificates",null,null,null," Certificates,  E-Mail,  Mac OS X,  Macintosh"]
[1276942,"Help Desk::Call Center","resolved","certificates on Chrome?","fravel","Political Science","Current Employee",2010,7,"2010-07-01","2010-07-22","2010-07-22","2010-07-02",1,"2010-07-02",13,21,null,"Help Desk::Call Center"," E-Mail",null,null,null," Certificates",null,null,null," Certificates,  E-Mail"]
[1276945,"Help Desk::Call Center","resolved","vacation auto-responder not working for Exchange mailbox","horsch","Libraries","Current Employee",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Exchange",null,null,null," Exchange,  Mac OS X,  Macintosh,  Voice"]
[1276946,"RCC::NorthWest","resolved","intermittent/no connectivity in nw86-238c","awbryan","Health Sciences & Technology","Current Student",2010,7,"2010-07-01","2010-07-27","2010-07-27","2010-07-01",0,"2010-07-27",1,26,null,"RCC::NorthWest",null," Windows Vista",null," PC",null,null,null,null," PC,  Windows Vista"]
[1276975,"Help Desk::Business Help","resolved","Student could not access timesheet","sxyan","Biology","Current Student",2010,7,"2010-07-01","2010-07-02","2010-07-02","2010-07-01",0,"2010-07-02",0,1,1,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice,  Windows 7"]
[1276976,"Help Desk::Business Help","resolved","cancel ecat requisition","mascott","Health Sciences & Technology","Current Student",2010,7,"2010-07-01","2010-07-01","2010-07-01","2010-07-01",0,"2010-07-01",0,0,0,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1277007,"Help Desk::Business Help","resolved","Login trouble with Sapweb","omarabu","Mechanical Engineering","Current Student",2010,7,"2010-07-01","2010-07-07","2010-07-07","2010-07-02",1,"2010-07-07",5,6,5,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277070,"Help Desk::Call Center","resolved","remote access from Mac to windows machine","greginboston@gmail.com",null,null,2010,7,"2010-07-01","2010-07-29","2010-07-29","2010-07-15",14,"2010-07-29",13,28,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh",null,null,null,null," E-Mail,  Mac OS X,  Macintosh"]
[1277075,"Help Desk::Accounts","resolved","registration problem","sofia.berinstein@gmail.com",null,null,2010,7,"2010-07-01","2010-07-02","2010-07-02","2010-07-02",1,"2010-07-02",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277077,"Help Desk::Call Center","resolved","cannot access my time sheets for this week","p_wu","Biological Engineering","Current Student",2010,7,"2010-07-01","2010-07-09","2010-07-09","2010-07-02",1,"2010-07-09",7,8,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277133,"Help Desk::Service Center","resolved","Top 10 Reasons for Using Online Server Backup and Recovery","smartstream@techmags.com",null,null,2010,7,"2010-07-02","2010-07-02","2010-07-02",null,null,"2010-07-02",0,0,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277196,"Help Desk::Business Help","resolved","SAPweb unexpected error","valledor","Aeronautics and Astronautics","Current Student",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277274,"Help Desk::Accounts","resolved","Taking a year off & email","dmjue","Urban Studies and Planning","Current Student",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277323,"Help Desk::Accounts","resolved","Activate Accounts","cassidcd","Lincoln Laboratory","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277352,"Help Desk::Accounts","resolved","auto-responder spam","rjgrubb","AMPS-Libraries","Current Employee",2010,7,"2010-07-02","2010-07-16","2010-07-16","2010-07-06",4,"2010-07-16",7,14,8,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277410,"Help Desk::Call Center","resolved","Probable infected computer","alamaro","Harvard/MIT Division of HST","Current Employee",2010,7,"2010-07-02","2010-07-15","2010-07-15","2010-07-02",0,"2010-07-15",13,13,null,"Help Desk::Call Center"," Voice"," Windows Vista",null," PC"," VirusScan, Virex",null,null,null," PC,  VirusScan, Virex,  Voice,  Windows Vista"]
[1277426,"Help Desk::Accounts","resolved","Trouble with Element K","dvorak@wi.mit.edu",null,null,2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277442,"Help Desk::Accounts","resolved","question about Mailman list","eaufiero@MIT.EDU",null,null,2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," V-Mail",null,null,null,null,null,null,null," V-Mail"]
[1277447,"Help Desk::Business Help","resolved","Certificates on SAPweb - Unexpected System Error for time sheet entry","meenav","Civil and Environmental Eng","Current Student",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277449,"Help Desk::Accounts","resolved","resetting password (using wserv)","unknown",null,null,2010,7,"2010-07-02","2010-07-02","2010-07-02",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1277463,"Help Desk::Accounts","resolved","Request for parsons-coldroom list from user amym","amym","Civil and Environmental Eng","Current Student",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277464,"Help Desk::Call Center","resolved","Apple Mail continuously prompts for password","seamans",null,"Moira Account",2010,7,"2010-07-02","2010-07-16","2010-07-16","2010-07-02",0,"2010-07-16",9,14,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5"," 10.5.8"," Macintosh"," AppleMail",null,null,null," 10.5.8,  AppleMail,  Mac OS X 10.5,  Macintosh,  Voice"]
[1277465,"Help Desk::Accounts","resolved","resetting password (using wserv)","msulliva","Facilities Mail Services","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1277478,"Help Desk::Accounts","resolved","Error while registering for an account","rheiser","Office of Development Services","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277481,"Help Desk::Accounts","resolved","Request for SFS-TMSSupport list from user gche","gche","Student Financial Services","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277514,"Help Desk::Call Center","resolved","Stellar project site questions.","jspitzer","Prog in Science, Technology, & Society","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Stellar",null," Stellar",null," Stellar,  Voice"]
[1277521,"Help Desk::Call Center","resolved","Can't get new certificates IE8, must enable cookies","unm",null,null,2010,7,"2010-07-02","2010-07-15","2010-07-15","2010-07-02",0,"2010-07-15",13,13,null,"Help Desk::Call Center"," Voice"," Windows Vista",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows Vista"]
[1277532,"Help Desk::Accounts","resolved","Please set email forward for KSERVOS","lberard@PLANT.MIT.EDU",null,null,2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-02",0,"2010-07-02",0,4,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277547,"Help Desk::Service Center","resolved","machine doesn't boot correctly","eyoung","Research Laboratory of Electronics","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1277554,"Help Desk::Call Center","resolved","LL employee needs ker username/pw","br15223","Lincoln Laboratory","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Accounts",null,null,null," Accounts,  Voice"]
[1277560,"Help Desk::Business Help","resolved","RFP Receipt Attachment Problem","girardi","Chemistry","Current Employee",2010,7,"2010-07-02","2010-07-22","2010-07-22","2010-07-02",0,"2010-07-22",15,20,16,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277561,"Help Desk::Call Center","resolved","VOIP Services Down","chrisw","Office of Major Agreements","Current Employee",2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-02",0,"2010-07-06",0,4,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277578,"Help Desk::Service Center","resolved","Display won't light up","sungki","Mathematics","Current Student",2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-02",0,"2010-07-06",3,4,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1277580,"Help Desk::Accounts","resolved","FW: Regarding New Hire Benjamin Jacques","byg","Human Resources","Current Employee",2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-02",0,"2010-07-02",2,4,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277587,"Help Desk::Call Center","resolved","Question about next year's MatLab licenses","kross","Architecture","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice",null,null," Macintosh"," Software Distribution",null,null,null," Macintosh,  Software Distribution,  Voice"]
[1277610,"Help Desk::Service Center","resolved","Computer is Running Slow/Virus? accompanying printer issue","whitney.eng@gmail.com",null,null,2010,7,"2010-07-02","2010-07-14","2010-07-14","2010-07-08",6,"2010-07-14",6,12,6,"Help Desk::Call Center"," E-Mail"," Windows"," XP"," PC",null,null,null," Software"," E-Mail,  PC,  Software,  Windows,  XP"]
[1277621,"Help Desk::Accounts","resolved","account for DLC sponsored person","unknown",null,null,2010,7,"2010-07-02","2010-07-02","2010-07-02",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1277622,"Help Desk::Call Center","resolved","certificate installation","pless","Physics","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Certificates",null,null,null," Certificates,  Mac OS X,  Macintosh,  Voice"]
[1277624,"Help Desk::Accounts","resolved","Douglas Lanman","asolle","Media Laboratory","Current Employee",2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-02",0,"2010-07-06",1,4,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277632,"Help Desk::Service Center","resolved","Battery failure, overly sensitive trackpad and keyboard","alexnow","Office of the Provost","Current Employee",2010,7,"2010-07-02","2010-07-08","2010-07-08","2010-07-02",0,"2010-07-08",6,6,null,"Help Desk::Service Center"," Voice",null,null," Macintosh",null,null,null," Hardware"," Hardware,  Macintosh,  Voice"]
[1277637,"Help Desk::Call Center","resolved","certificate installation","kfhansen","Nuclear Science and Engineering","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows"]
[1277642,"Help Desk::Accounts","resolved","christpher hoff","sono","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277647,"Help Desk::Business Help","resolved","SAPweb Inboxes - ProCard and JV Inboxes","anine","Office of the Provost","Current Employee",2010,7,"2010-07-02","2010-07-15","2010-07-15","2010-07-02",0,"2010-07-15",9,13,13,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277657,"Help Desk::Accounts","resolved","Request for pika-chickens  list from user ekrupcza","ekrupcza","Aeronautics and Astronautics","Current Student",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277658,"Help Desk::Accounts","resolved","please stop forwarding mail from jcore@MIT to jcore@wharton","jcore","Sloan School of Management","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277662,"Help Desk::Service Center","resolved","data recovery NEC laptop","graceslt","Health Sciences & Technology","Current Student",2010,7,"2010-07-02","2010-07-14","2010-07-14","2010-07-02",0,"2010-07-14",10,12,12,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null," Software"," PC,  Software,  Voice"]
[1277664,"Help Desk::Call Center","resolved","Question about my EXCHANGE.MIT.EDU account","jlwong",null,"Non Current Employee",2010,7,"2010-07-02","2010-07-22","2010-07-22","2010-07-02",0,"2010-07-02",13,20,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC"," Outlook",2007,null,null," 2007,  E-Mail,  Outlook,  PC,  Windows 7"]
[1277668,"Help Desk::Accounts","resolved","KERBEROS PASSWORD","lsass","Architecture","Current Employee",2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-02",0,"2010-07-06",2,4,4,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277672,"Help Desk::Accounts","resolved","Request for pika-chicks list from user ekrupcza","ekrupcza","Aeronautics and Astronautics","Current Student",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277682,"Help Desk::Call Center","resolved","client reports multiple users with voip probs","mwithers","Division of Comparative Medicine","Current Employee",2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-02",0,"2010-07-06",0,4,4,"Help Desk::UNIX/Linux"," Voice"," Other",null," Other",null,null,null,null," Other,  Voice"]
[1277687,"Help Desk::Call Center","resolved","Regarding RSS feed for the events sponsored by spouses&partners@mit","rgupta13",null,"Moira Account",2010,7,"2010-07-02","2010-07-19","2010-07-19","2010-07-08",6,"2010-07-16",6,17,null,"Help Desk::Call Center"," E-Mail"," Unknown",null," Other"," Events Calendar",null,null,null," E-Mail,  Events Calendar,  Other,  Unknown"]
[1277693,"Help Desk::Service Center","resolved","[help.mit.edu #1270529","dgwilson","Mechanical Engineering","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Service Center"," E-Mail"," Windows 7",null," PC"," Operating System",null,null,null," E-Mail,  Operating System,  PC,  Windows 7"]
[1277694,"Help Desk::Service Center","resolved","Diagnostics on Computer","bryt@csail.MIT.EDU",null,null,2010,7,"2010-07-02","2010-07-23","2010-07-23","2010-07-02",0,"2010-07-23",15,21,21,"Help Desk::Call Center"," E-Mail",null,null," PC",null,null,null," Hardware"," E-Mail,  Hardware,  PC"]
[1277702,"Help Desk::Accounts","resolved","[Mailman] Deletion of Mailman lists","jialanw",null,"Non Current Student",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277703,"Help Desk::Business Help","resolved","client having probs accessing pension calculator","jdburger","Laboratory for Nuclear Science","Current Employee",2010,7,"2010-07-02","2010-07-08","2010-07-08","2010-07-02",0,"2010-07-08",0,6,6,"Help Desk::UNIX/Linux"," Voice"," Windows XP",null," PC",null,null,null,null," PC,  Voice,  Windows XP"]
[1277708,"Help Desk::Accounts","resolved","Athena account","adliang","Chemistry","Current Student",2010,7,"2010-07-02","2010-07-14","2010-07-14","2010-07-02",0,"2010-07-14",10,12,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277733,"Help Desk::Business Help","resolved","Staples punchout site inaccessibe with Safari","amandamt","Urban Studies & Planning","Current Employee",2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-02",0,"2010-07-06",3,4,4,"Help Desk::Call Center"," Voice",null,null,null," Safari"," eCAT",null,null," Safari,  Voice,  eCAT"]
[1277740,"Help Desk::Call Center","resolved","Inquiry about old disk format data conversion","jcorrea@wi.mit.edu",null,null,2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Other",null,null,null," Other,  Unknown,  Voice"]
[1277748,"Mobile Devices","resolved","BES Password","mbronstein@sloan.mit.edu",null,null,2010,7,"2010-07-02","2010-07-07","2010-07-07","2010-07-06",4,"2010-07-07",0,5,null,"Mobile Devices"]
[1277749,"Help Desk::Call Center","resolved","New employee trying to sign up for Benefits","bjaques","Economics","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1277762,"Help Desk::Accounts","resolved","Re: [istweb] forgot kerberos password","dvorak","Audit Division","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277780,"Help Desk::Call Center","resolved","pre-sales advice on 64-bit OSes","kangiser","Harvard/MIT Division of HST","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Buying Advice",null,null,null," Buying Advice,  Voice"]
[1277793,"Help Desk::Call Center","resolved","My account - username and password","ajl@MIT.EDU",null,null,2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277806,"Help Desk::Accounts","resolved","Re: [istweb] account info","anova",null,"Non Current Student",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277810,"Help Desk::Accounts","resolved","needs to reactivate deactivated sponsored account","hhn",null,"Moira Account",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1277831,"Help Desk::Accounts","resolved","also kyung-sun son","NotificationService@sylantro.mit.edu",null,null,2010,7,"2010-07-02","2010-07-02","2010-07-02",null,null,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277840,"Help Desk::Accounts","resolved","Guest account request","mcguyton",null,"Non Current Student",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277842,"Help Desk::Call Center","resolved","I'm getting spammed by myself","bbray","MIT Sea Grant College Program","Current Employee",2010,7,"2010-07-02","2010-07-08","2010-07-08","2010-07-02",0,"2010-07-08",0,6,6,"Ops",null,null,null,null," Spam Quarantine",null,null,null," Spam Quarantine"]
[1277850,"Help Desk::Accounts","resolved","email setup: I was not found in the database","kson0701@gmail.com",null,null,2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277851,"Help Desk::Service Center","waiting","mac hard drive data recovery","ferullo","Biology","Current Employee",2010,7,"2010-07-02","2010-08-06",null,"2010-07-02",0,null,27,null,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh",null,null,null," Software"," Mac OS X,  Macintosh,  Software,  Voice"]
[1277869,"Help Desk::Accounts","resolved","staff not in moira yet","unknown",null,null,2010,7,"2010-07-02","2010-07-02","2010-07-02",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1277881,"Help Desk::Business Help","resolved","Trying to submit a form on WebSIS","jashe","Chemistry","Current Student",2010,7,"2010-07-02","2010-07-19","2010-07-19","2010-07-06",4,"2010-07-19",12,17,13,"Help Desk::Call Center"," E-Mail"," Mac OS X 10.5"," 10.5.8",null," Other"," websis, firefox 3.0.19",null,null," 10.5.8,  E-Mail,  Mac OS X 10.5,  Other,  websis, firefox 3.0.19"]
[1277882,"Help Desk::Accounts","resolved","Kyung-sun Son","tafawaz","Chemical Engineering","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277888,"Help Desk::Call Center","resolved","Print Jobs stuck in queue","mdjesus","Civil and Environmental Eng","Current Student",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1277910,"Help Desk::Business Help","resolved","sapGUI question","jhkroll","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-02",0,"2010-07-06",0,4,0,"Help Desk::Call Center"," E-Mail"," Mac OS X 10.6",0.3," Macintosh"," SAP, SAPWeb",null,null,null," .3,  E-Mail,  Mac OS X 10.6,  Macintosh,  SAP, SAPWeb"]
[1277919,"Help Desk::Call Center","resolved","Request to clear printer queue","mdjesus","Civil and Environmental Eng","Current Student",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Printing",null,null,null," Printing,  Unknown,  Voice"]
[1277920,"Help Desk::HDweb","resolved","needed help making a folder with fetch","piper","Urban Studies & Planning","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1277941,"Help Desk::Call Center","resolved","walk in open until 5pm today?","dvorak","Audit Division","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277949,"Help Desk::Call Center","resolved","Inquiry from Vanderbilt University Information Technology Services","laraine.caldwell@vanderbilt.edu",null,null,2010,7,"2010-07-02","2010-07-30","2010-07-30","2010-07-06",4,"2010-07-30",23,28,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277950,"Help Desk::Call Center","resolved","Blackberry Setup for Exchange","leetrifman@prodigy.net",null,null,2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1277955,"Help Desk::Call Center","resolved","Helped client save file attachments to Desktop","bers","Electrical Engineering-Computer Science","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Operating System",null,null,null," Operating System,  PC,  Voice,  Windows XP"]
[1277957,"Help Desk::Call Center","resolved","certificate authenticated pages give \"page not available\" error message","kurtster","Earth System Initiative","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,0,"Help Desk::Service Center"," Voice"," Windows XP",null," PC"," Certificates"," internet explorer 6",null,null," Certificates,  PC,  Voice,  Windows XP,  internet explorer 6"]
[1277960,"Help Desk::Business Help","resolved","Change personnel information","jhang","Program in Writing & Humanistic Studies","Current Employee",2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-02",0,"2010-07-02",0,4,4,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277969,"Help Desk::Call Center","resolved","webmail fonts are really LARGE","nocera","Chemistry","Current Employee",2010,7,"2010-07-02","2010-07-09","2010-07-09","2010-07-02",0,"2010-07-09",6,7,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277978,"Help Desk::Business Help","resolved","client having issues with Vacation tracking on Sapweb","lihua","Plasma Science and Fusion Center","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,0,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," SAP, SAPWeb"," IE 8",null,null," IE 8,  PC,  SAP, SAPWeb,  Voice,  Windows XP"]
[1277982,"Help Desk::Accounts","resolved","Athena locker size","ecarl","Nuclear Science and Engineering","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277985,"Help Desk::Call Center","resolved","Asking about email capitalization","bgranese","Ofc of the Dean for Graduate Education","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Other",null,null,null," Other,  Unknown,  Voice"]
[1277986,"Help Desk::Accounts","resolved","password fax","mattstr","Haystack Observatory","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1277987,"Help Desk::Accounts","resolved","Forward emails","gstump@csail.mit.edu",null,null,2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277992,"Help Desk::Accounts","resolved","Email forwarding","jalman",null,"Non Current Student",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1277996,"Help Desk::Business Help","waiting","sapweb selfservice","arber","MIT Sea Grant College Program","Current Employee",2010,7,"2010-07-02","2010-08-02",null,"2010-07-02",0,null,31,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278002,"Help Desk::Accounts","resolved","password reset","pdvorak",null,"Moira Account",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1278011,"Help Desk::Call Center","resolved","Error - Not authorized for Cost Center","mikhailm",null,"Moira Account",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1278017,"Help Desk::Backup","resolved","TSM communication failure between client and server","skiang","Office of the VP for Institute Affairs","Current Employee",2010,7,"2010-07-02","2010-07-16","2010-07-16","2010-07-02",0,"2010-07-16",2,14,14,"Help Desk::Call Center"," Voice"," Windows",null," PC"," TSM",null,null,null," PC,  TSM,  Voice,  Windows"]
[1278027,"Help Desk::Accounts","resolved","Fwd: Updating Information","peter.hanti@gmail.com",null,null,2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278031,"Help Desk::Accounts","resolved","Guest account request","chambe","Architecture","Current Employee",2010,7,"2010-07-02","2010-07-09","2010-07-09","2010-07-02",0,"2010-07-02",0,7,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278034,"Help Desk::Call Center","resolved","Helped client download .pdf from libraries site","lcjen@MIT.EDU",null,null,2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," Other",null,null,null," Mac OS X 10.5,  Macintosh,  Other,  Voice"]
[1278055,"RCC::EastCampus","resolved","help-non-browser request in M64","powerss","Mechanical Engineering","Current Student",2010,7,"2010-07-02","2010-07-09","2010-07-09","2010-07-09",7,"2010-07-09",0,7,null,"RCC::EastCampus",null," Windows 7",null," PC",null,null,null,null," PC,  Windows 7"]
[1278057,"Help Desk::Business Help","resolved","ProCard problem - transfer charges to another user in SAPgui","pcollymo","Aeronautics and Astronautics","Current Employee",2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-06",4,"2010-07-06",0,4,1,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278062,"Help Desk::Call Center","resolved","Position doesn't show up in drop-down on time sheet entry","powerss","Mechanical Engineering","Current Student",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278078,"Mobile Devices","resolved","blackberry not seeing email (BES ?)","dcap","Sloan School of Management","Current Employee",2010,7,"2010-07-02","2010-07-07","2010-07-07","2010-07-02",0,"2010-07-07",0,5,5,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1278103,"Help Desk::Call Center","resolved","can't connect SecureFX, firewall/Norton problems ?","jherms",null,"Moira Account",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Secure FX",null,null,null," PC,  Secure FX,  Voice,  Windows"]
[1278109,"Help Desk::Call Center","resolved","Cannot access voicemail; dead, then fast-busy signal","jmichel","Materials Processing Center","Current Employee",2010,7,"2010-07-02","2010-07-02","2010-07-02","2010-07-02",0,"2010-07-02",0,0,null,"Help Desk::Call Center"," Voice"," Other",null," Other"," Network:Other",null,null,null," Network:Other,  Other,  Voice"]
[1278116,"Help Desk::Business Help","resolved","Help connecting to sapweb, certificate error","msefta","Biological Engineering","Current Student",2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-06",4,"2010-07-06",0,4,0,"Help Desk::Call Center"," E-Mail"," Windows Vista"," home sp1",null," Firefox",null,null,null," E-Mail,  Firefox,  Windows Vista,  home sp1"]
[1278117,"Help Desk::Accounts","resolved","Guest account request","shansky@mit.edu",null,null,2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-06",4,"2010-07-06",0,4,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278136,"Help Desk::Accounts","resolved","gojeff's real name is spelled wrong","gojeff",null,"Moira Account",2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-06",4,"2010-07-06",0,4,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278205,"Help Desk::Accounts","resolved","Request for mcg list from user sungwon","sungwon","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-02","2010-07-06","2010-07-06","2010-07-06",4,"2010-07-06",0,4,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278206,"Mobile Devices","resolved",null,"vi3tgirl3000@yahoo.com",null,null,2010,7,"2010-07-02","2010-07-09","2010-07-09","2010-07-06",4,"2010-07-07",0,7,null,"Mobile Devices"]
[1278211,"Help Desk::Call Center","resolved","Webmail fonts are small","sfaih","Architecture","Current Student",2010,7,"2010-07-03","2010-07-06","2010-07-06","2010-07-03",0,"2010-07-06",0,3,null,"Help Desk::Call Center"," E-Mail",null,null,null," Webmail",null,null,null," E-Mail,  Webmail"]
[1278222,"Help Desk::Accounts","resolved","Request for MIT Predental Society list from user seeunmok","seeunmok","Biology","Current Student",2010,7,"2010-07-03","2010-07-06","2010-07-06","2010-07-06",3,"2010-07-06",0,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278223,"Help Desk::Accounts","resolved","Request for predental list from user seeunmok","seeunmok","Biology","Current Student",2010,7,"2010-07-03","2010-07-06","2010-07-06","2010-07-06",3,"2010-07-06",0,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278258,"Help Desk::Athena","resolved","Emacs File Error","jjs","Mechanical Engineering","Current Employee",2010,7,"2010-07-03","2010-07-20","2010-07-20","2010-07-02",-1,"2010-07-20",17,17,null,"Help Desk::Athena"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278575,"Help Desk::Accounts","resolved","Reactivate E-Mail Account for 2-3days","lhlhenry@alum.mit.edu",null,null,2010,7,"2010-07-03","2010-07-14","2010-07-14","2010-07-06",3,"2010-07-14",7,11,8,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278683,"RCC::BriggsField","resolved","help request in W51","geofft","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-03","2010-07-06","2010-07-06","2010-07-06",3,"2010-07-06",0,3,null,"RCC::BriggsField",null," Windows XP",null," PC",null,null,null,null," PC,  Windows XP"]
[1278688,"RCC::BriggsField","open","simmons quickstation by front desk does not power on","jhurwitz",null,"Non Current Student",2010,7,"2010-07-03","2010-08-02",null,"2010-07-06",3,null,0,null,null,"RCC::BriggsField",null," Athena",null," Workstation",null,null,null,null," Athena,  Workstation"]
[1278722,"Help Desk::Call Center","resolved","Mac problem with Cisco VPN Client can't connect to other web sites","iains","Physics","Current Employee",2010,7,"2010-07-03","2010-07-26","2010-07-26","2010-07-13",10,"2010-07-26",11,23,null,"Help Desk::Call Center"," E-Mail"," Mac OS X 10.6",null," Macintosh"," VPN",null,null,null," E-Mail,  Mac OS X 10.6,  Macintosh,  VPN"]
[1278723,"Help Desk::Accounts","resolved","email forwarding","kwada","Materials Processing Center","Current Employee",2010,7,"2010-07-03","2010-07-06","2010-07-06","2010-07-06",3,"2010-07-06",0,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278726,"Help Desk::Accounts","resolved","Deleting mailman lists","amonroy","Prog in Media Arts Sciences","Current Student",2010,7,"2010-07-03","2010-07-06","2010-07-06","2010-07-06",3,"2010-07-06",0,3,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278832,"Help Desk::Service Center","resolved","Hi, continued problems with Dell Latitude E6400 bought through MIT","mzgola","Engineering Systems Division","Current Student",2010,7,"2010-07-04","2010-07-26","2010-07-26","2010-07-07",3,"2010-07-07",0,22,17,"Help Desk::Call Center"," E-Mail"," Windows",null," PC",null,null,null," Hardware"," E-Mail,  Hardware,  PC,  Windows"]
[1278847,"Help Desk::Call Center","resolved","Renewing certs","lherrero",null,"Moira Account",2010,7,"2010-07-04","2010-07-06","2010-07-06","2010-07-06",2,"2010-07-06",0,2,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278852,"Help Desk::Accounts","resolved","srvtab request for host linerva.mit.edu from user gravesjo","gravesjo","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-04","2010-07-06","2010-07-06","2010-07-06",2,"2010-07-06",0,2,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278871,"Help Desk::Business Help","resolved","SAPweb Self Service Problem","pauluche","Chemical Engineering","Current Student",2010,7,"2010-07-04","2010-07-14","2010-07-14","2010-07-06",2,"2010-07-14",8,10,8,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278898,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Choose a Schedule For Your Backup","jessieli","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-05","2010-07-19","2010-07-19","2010-07-06",1,"2010-07-19",12,14,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278911,"Help Desk::Accounts","resolved","Request for hamed list from user hamed_al","hamed_al","Civil and Environmental Eng","Current Student",2010,7,"2010-07-05","2010-07-06","2010-07-06","2010-07-06",1,"2010-07-06",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278971,"Help Desk::Call Center","open","Urgent: Mail delivery problem; not able to send mail from shoaiba@lums.edu.pk address","shoaiba@lums.edu.pk",null,null,2010,7,"2010-07-05","2010-07-28",null,"2010-06-24",-11,"2010-07-08",6,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278978,"Help Desk::Call Center","resolved","Trouble with outgoing messages","mlaverty@zlc.edu.es",null,null,2010,7,"2010-07-05","2010-08-05","2010-08-05","2010-07-06",1,"2010-08-05",28,31,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC"," Outlook",null,null,null," E-Mail,  Outlook,  PC,  Windows 7"]
[1278986,"Help Desk::Accounts","resolved","Request for familyplan list from user eipark","eipark","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-05","2010-07-06","2010-07-06","2010-07-06",1,"2010-07-06",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278987,"Help Desk::Call Center","resolved","TSM client","chuangd","Materials Science and Engineering","Current Employee",2010,7,"2010-07-05","2010-07-06","2010-07-06","2010-07-06",1,"2010-07-06",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1278998,"Help Desk::Accounts","resolved","Request for mccormick-info list from user hannahr","hannahr","Materials Science and Eng","Current Student",2010,7,"2010-07-05","2010-07-06","2010-07-06","2010-07-06",1,"2010-07-06",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279007,"Mobile Devices","resolved","iPad VPN","fravel","Political Science","Current Employee",2010,7,"2010-07-05","2010-07-21","2010-07-21","2010-07-06",1,"2010-07-21",0,16,null,"Mobile Devices"]
[1279030,"Help Desk::Accounts","resolved","email for Program Affiliate","jys","System Design and Management Program","Current Employee",2010,7,"2010-07-05","2010-07-06","2010-07-06","2010-07-06",1,"2010-07-06",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279042,"Help Desk::Business Help","resolved","Problem submitting form in Websis","tifa","Civil and Environmental Eng","Current Student",2010,7,"2010-07-05","2010-07-20","2010-07-20","2010-07-06",1,"2010-07-20",12,15,4,"Help Desk::Call Center"," E-Mail"," Windows Vista",null," PC",null,null,null,null," E-Mail,  PC,  Windows Vista"]
[1279056,"Help Desk::Call Center","resolved","MITEI Energy Classes","chris@indigodigital.com",null,null,2010,7,"2010-07-05","2010-07-08","2010-07-08","2010-07-06",1,"2010-07-06",0,3,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279058,"Help Desk::Call Center","resolved","share Exchange calendar with non-MIT user","yoel","Materials Science and Engineering","Current Employee",2010,7,"2010-07-05","2010-07-06","2010-07-06","2010-07-06",1,"2010-07-06",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279061,"Help Desk::Call Center","resolved","Windows 7 activation period expired??","aahnie","Libraries","Current Employee",2010,7,"2010-07-05","2010-07-06","2010-07-06","2010-07-06",1,"2010-07-06",0,1,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC"," Operating System",null,null,null," E-Mail,  Operating System,  PC,  Windows 7"]
[1279083,"Help Desk::Business Help","resolved","SAPweb Accounting Fault","golfit","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-05","2010-07-14","2010-07-14","2010-07-06",1,"2010-07-14",8,9,9,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279110,"Help Desk::Accounts","resolved","email list delete","marikom","Mathematics","Current Student",2010,7,"2010-07-05","2010-07-06","2010-07-06","2010-07-06",1,"2010-07-06",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279153,"Help Desk::Accounts","resolved","Email Forwarding","rcwills","Physics","Current Student",2010,7,"2010-07-05","2010-07-06","2010-07-06","2010-07-06",1,"2010-07-06",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279168,"Help Desk::Accounts","resolved","Forwarding webmail to another account","acmensch","Mathematics","Current Student",2010,7,"2010-07-05","2010-07-06","2010-07-06","2010-07-06",1,"2010-07-06",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279190,"Help Desk::Call Center","resolved","Re: Windows 7 upgrade - student download","glennf","Chemical Engineering","Current Student",2010,7,"2010-07-05","2010-07-22","2010-07-22","2010-07-08",3,"2010-07-22",13,17,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC",null,null,null,null," E-Mail,  PC,  Windows 7"]
[1279194,"Help Desk::Service Center","waiting","Windows - Network/VPN Issues, not our VPN client","rishia","Engineering Systems Division","Current Student",2010,7,"2010-07-05","2010-08-03",null,"2010-07-06",1,null,19,null,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC",null,null,null," Walk-Ins"," E-Mail,  PC,  Walk-Ins,  Windows XP"]
[1279220,"Help Desk::Accounts","resolved","Forwarding email","carlacampbell3@gmail.com",null,null,2010,7,"2010-07-05","2010-07-09","2010-07-09","2010-07-06",1,"2010-07-09",2,4,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279240,"Help Desk::Athena","resolved","Public directory no longer public","gipyls",null,"Non Current Student",2010,7,"2010-07-05","2010-07-06","2010-07-06","2010-07-06",1,"2010-07-06",0,1,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279251,"Help Desk::Accounts","resolved","Converting to a Mailman List","mesako","Biology","Current Student",2010,7,"2010-07-06","2010-07-26","2010-07-26","2010-07-06",0,"2010-07-06",0,20,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279275,"Help Desk::Call Center","resolved","Mathematica for Students","dvorak42",null,"Non Current Student",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279278,"Help Desk::Call Center","resolved","how to move IMAP Apple Mail to my local machine","lbenuzzi",null,"Moira Account",2010,7,"2010-07-06","2010-07-16","2010-07-16","2010-07-06",0,"2010-07-16",9,10,null,"Help Desk::Call Center"," E-Mail",null,null," Macintosh",null,null,null,null," E-Mail,  Macintosh"]
[1279321,"Mobile Devices","resolved","Re: exchange account (for blackberry)","bowser","Information Services & Technology","Current Employee",2010,7,"2010-07-06","2010-07-26","2010-07-26","2010-07-07",1,"2010-07-26",13,20,null,"Mobile Devices"]
[1279345,"Help Desk::Call Center","resolved","follow-up to walk in on Thursday","jpederso","MIT Sea Grant College Program","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279363,"Help Desk::Athena","resolved","IMAP access via alpine without kerberos?","miforbes","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-06","2010-07-22","2010-07-22","2010-07-09",3,"2010-07-22",11,16,null,"Help Desk::Athena"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279366,"Help Desk::Call Center","resolved","Internet Connection Issue","N/A",null,null,2010,7,"2010-07-06","2010-07-08","2010-07-08","2010-07-06",0,"2010-07-08",0,2,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null,null," PC,  Voice,  Windows XP"]
[1279383,"Help Desk::Service Center","waiting","dell optiplex 745 not powering on. PICK-UP","ginad","MIT Press","Current Employee",2010,7,"2010-07-06","2010-07-08",null,"2010-07-06",0,null,1,null,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null," Pickup - Delivery"," PC,  Pickup - Delivery,  Voice,  Windows XP"]
[1279386,"Mobile Devices","resolved","iphone ios 4 email","goentzel","Center for Transportation & Logistics","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Mobile Devices"]
[1279390,"Help Desk::Service Center","resolved","new 15\" MacBookPro can't find bootable device","hyora","Brain and Cognitive Sciences","Current Student",2010,7,"2010-07-06","2010-07-26","2010-07-26","2010-07-06",0,"2010-07-26",19,20,20,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh",null,null,null," Hardware"," Hardware,  Mac OS X 10.6,  Macintosh,  Voice"]
[1279395,"Help Desk::Call Center","resolved","Printer problem","crguevar","Civil and Environmental Eng","Current Student",2010,7,"2010-07-06","2010-07-15","2010-07-15","2010-07-08",2,"2010-07-15",7,9,null,"Help Desk::Call Center"," E-Mail",null,null," Printer",null,null,null,null," E-Mail,  Printer"]
[1279406,"Help Desk::Call Center","resolved","Accessing professor's TechTime calendar.","pepebe","Biology","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," TechTime",null,null,null," TechTime,  Voice"]
[1279409,"Help Desk::Accounts","resolved","FW: 1 Blogseminar moderator request(s) waiting","katiel",null,"Non Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279415,"Help Desk::Call Center","resolved","outgoing server would not stay in Apple Mail","jflood","AMPS-Libraries","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X 10.6,  Macintosh,  Voice"]
[1279427,"Help Desk::Accounts","resolved","Feng Lab locker request","kagoodni",null,"Moira Account",2010,7,"2010-07-06","2010-07-30","2010-07-30","2010-07-06",0,"2010-07-09",2,24,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279437,"Help Desk::Call Center","resolved","Getting certs in 10.5 and 10.4","amlees","Harvard/MIT Division of HST","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5"," & 10.4"," Macintosh"," Certificates",null,null,null," & 10.4,  Certificates,  Mac OS X 10.5,  Macintosh,  Voice"]
[1279444,"Help Desk::Accounts","resolved","account registration, network config in Chinese!","yenjnu","Mechanical Engineering","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1279447,"Help Desk::Backup","resolved","TSM Node:  Reggie24","sburke","DUE Desktop Support","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,0,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC"," TSM",null,null,null," E-Mail,  PC,  TSM,  Windows XP"]
[1279451,"Help Desk::Service Center","resolved","MacBook screen remains blank","jeans","Aeronautics and Astronautics","Current Employee",2010,7,"2010-07-06","2010-07-08","2010-07-08","2010-07-06",0,"2010-07-08",1,2,2,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Hardware",null,null," Hardware"," Hardware,  Mac OS X,  Macintosh,  Voice"]
[1279463,"Help Desk::Accounts","resolved","Help!! I Cannot apply for the Athena Account.","mauricepang@gmail.com",null,null,2010,7,"2010-07-06","2010-07-09","2010-07-09","2010-07-06",0,"2010-07-06",2,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279465,"Help Desk::Service Center","resolved","Latitude E6500 gets BSOD on boot","kerrigan","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-06","2010-07-16","2010-07-12","2010-07-06",0,"2010-07-12",0,6,6,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null," Software"," PC,  Software,  Voice,  Windows XP"]
[1279469,"Help Desk::Service Center","resolved","Dell D630 is broken","schung","Administrative Services: Chem E/DMSE","Current Employee",2010,7,"2010-07-06","2010-07-08","2010-07-08","2010-07-06",0,"2010-07-08",1,2,2,"AdminIT Program"," Walkin",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Walkin"]
[1279470,"Help Desk::Business Help","resolved","timesheets - Access Denied error message","dimaggio","Economics","Current Student",2010,7,"2010-07-06","2010-08-02","2010-08-02","2010-07-06",0,"2010-08-02",26,27,27,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279471,"Help Desk::Service Center","open","Optiplex 755 blinking amber light","ginad","MIT Press","Current Employee",2010,7,"2010-07-06","2010-07-09",null,"2010-07-06",0,null,1,null,null,"Help Desk::Call Center"," Internal",null,null," PC",null,null,null," Pickup - Delivery"," Internal,  PC,  Pickup - Delivery"]
[1279473,"Help Desk::Call Center","resolved","Network down -URGENT!!","gpn","Mechanical Engineering","Current Student",2010,7,"2010-07-06","2010-07-08","2010-07-08","2010-07-06",0,"2010-07-08",0,2,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279475,"Help Desk::Call Center","resolved","Renewing certificates on IE","fisb","Medical","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows"]
[1279483,"Help Desk::Accounts","resolved","needs to register","unknown",null,null,2010,7,"2010-07-06","2010-07-06","2010-07-06",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1279490,"Help Desk::Call Center","resolved","certificate installation","muck","Medical","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows XP"]
[1279503,"Help Desk::Call Center","resolved","No wired access 1-343b","gcorral","Civil and Environmental Eng","Current Student",2010,7,"2010-07-06","2010-07-15","2010-07-15","2010-07-06",0,"2010-07-15",9,9,null,"Help Desk::Call Center"," Voice",null,null,null," Network:Outage",null,null,null," Network:Outage,  Voice"]
[1279519,"Help Desk::Service Center","resolved","Possible HD failure","zhyu4118","Operations Research","Current Student",2010,7,"2010-07-06","2010-07-08","2010-07-08","2010-07-06",0,"2010-07-07",0,2,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Software"," PC,  Software,  Voice"]
[1279527,"Help Desk::Service Center","resolved","macbook screen","altran","Brain and Cognitive Sciences","Current Student",2010,7,"2010-07-06","2010-07-19","2010-07-19","2010-07-06",0,"2010-07-19",10,13,13,"Help Desk::Call Center"," E-Mail",null,null," Macintosh",null,null,null," Hardware"," E-Mail,  Hardware,  Macintosh"]
[1279537,"Help Desk::Call Center","resolved","TSM on 64-bit windows","junhe","Department of Biological Engineering","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," E-Mail"," Windows 7"," 64-bit"," PC"," TSM",null,null,null," 64-bit,  E-Mail,  PC,  TSM,  Windows 7"]
[1279541,"Help Desk::Call Center","resolved","Network trouble in building 1","bori","Mechanical Engineering","Current Employee",2010,7,"2010-07-06","2010-07-22","2010-07-22","2010-07-06",0,"2010-07-22",15,16,null,"Help Desk::Call Center"," Voice",null,null,null," Network:Outage",null,null,null," Network:Outage,  Voice"]
[1279542,"Help Desk::Call Center","resolved","reset network registration","msassi","Technology Development Program","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,0,"Help Desk::Service Center"," Voice",null,null,null," Network:Other"," registration",null,null," Network:Other,  Voice,  registration"]
[1279557,"Help Desk::Call Center","resolved","Installing certificates IE8","eis","Technology Review","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows 7"]
[1279559,"Help Desk::Service Center","resolved","g4 won't pass Apple logo screen","haaheo",null,"Non Current Employee",2010,7,"2010-07-06","2010-07-09","2010-07-09","2010-07-06",0,"2010-07-09",1,3,3,"Help Desk::Call Center"," Voice"," Mac OS X",10.4," Macintosh",null,null,null," Hardware"," 10.4,  Hardware,  Mac OS X,  Macintosh,  Voice"]
[1279565,"Help Desk::Call Center","resolved","Bad network drops: 1-280-121, 1-280-120","obuyuk","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-06","2010-07-08","2010-07-08","2010-07-06",0,"2010-07-08",0,2,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Network:Other",null,null,null," Network:Other,  PC,  Voice,  Windows XP"]
[1279566,"Help Desk::Service Center","waiting","Exchange on Apple Mail questions","slaughte","MIT Energy Initiative","Current Employee",2010,7,"2010-07-06","2010-08-03",null,"2010-07-06",0,null,28,null,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," AppleMail",4.3,null," Walk-Ins"," 4.3,  AppleMail,  Mac OS X,  Macintosh,  Voice,  Walk-Ins"]
[1279570,"Help Desk::Service Center","resolved","G5 won't pass Apple logo screen","haaheo",null,"Non Current Employee",2010,7,"2010-07-06","2010-07-09","2010-07-09","2010-07-06",0,"2010-07-09",2,3,3,"Help Desk::Call Center"," Walkin"," Mac OS X",10.4," Macintosh",null,null,null," Hardware"," 10.4,  Hardware,  Mac OS X,  Macintosh,  Walkin"]
[1279585,"Help Desk::Accounts","resolved","how to open an email account","yingsong@northwestern.edu",null,null,2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279586,"Help Desk::Call Center","resolved","outlook 2007 configuration frozen","yzhang00","McGovern Institute for Brain Research","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,0,"Help Desk::Service Center"," Voice"," Windows 7",null," PC"," Outlook",2007,null,null," 2007,  Outlook,  PC,  Voice,  Windows 7"]
[1279587,"RCC::NorthWest","resolved","vmware networking issue","jmthomas",null,"Moira Account",2010,7,"2010-07-06","2010-07-09","2010-07-09","2010-07-06",0,"2010-07-06",0,3,3,"Help Desk::Call Center"]
[1279592,"Help Desk::Accounts","resolved","Fwd: Suspected MIT network intrusion - SciFinder (client)","tjm","Information Services & Technology","Current Employee",2010,7,"2010-07-06","2010-07-15","2010-07-15","2010-07-06",0,"2010-07-07",1,9,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279594,"Help Desk::Business Help","resolved","Unable to search a PO","gbortola","Design Laboratory","Current Employee",2010,7,"2010-07-06","2010-07-14","2010-07-06","2010-07-06",0,"2010-07-06",0,0,0,"Help Desk::Call Center"," Voice",null,null," Macintosh"," Firefox",null,null,null," Firefox,  Macintosh,  Voice"]
[1279602,"Help Desk::Call Center","resolved","error when submitting requisition: not possible to determine a consumption account","sullmag","Mechanical Engineering","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,0,"Help Desk::Service Center"," Voice",null,null,null," SAP, SAPWeb"," ecat3 checkout",null,null," SAP, SAPWeb,  Voice,  ecat3 checkout"]
[1279603,"Help Desk::Business Help","resolved","Unit of Measure (UN) not defined","kjkelley","Biology","Current Employee",2010,7,"2010-07-06","2010-07-07","2010-07-07","2010-07-06",0,"2010-07-07",0,1,1,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1279605,"Help Desk::Call Center","resolved","Ethernet drops in 1-007","amazumda","Mechanical Engineering","Current Student",2010,7,"2010-07-06","2010-07-08","2010-07-08","2010-07-08",2,"2010-07-08",0,2,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279619,"Help Desk::Call Center","resolved","MIT email & Thunderbird","m_weber","Biology","Current Employee",2010,7,"2010-07-06","2010-07-16","2010-07-16","2010-07-06",0,"2010-07-16",8,10,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," Thunderbird",null,null,null," E-Mail,  PC,  Thunderbird,  Windows"]
[1279621,"Help Desk::Business Help","waiting","eSDS Start Date Error","jschuler","Lemelson/MIT Program","Current Employee",2010,7,"2010-07-06","2010-07-06",null,"2010-07-06",0,null,0,null,null,"Help Desk::Call Center"," Voice",null,null,null," SAP, SAPWeb"," eSDS",null,null," SAP, SAPWeb,  Voice,  eSDS"]
[1279631,"Help Desk::Call Center","resolved","10.*.*.* assigned IP address in m1-343","saakl","Civil and Environmental Eng","Current Student",2010,7,"2010-07-06","2010-07-22","2010-07-22","2010-07-06",0,"2010-07-22",15,16,null,"Help Desk::Call Center"," Voice",null,null,null,null,null," Network",null," Network,  Voice"]
[1279642,"Help Desk::HDweb","resolved","Connecting to Athena via Dreamweaver CS4","olayemio","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-06","2010-07-22","2010-07-22","2010-07-08",2,"2010-07-22",0,16,16,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279650,"Help Desk::Accounts","resolved","Guest account request","ndufour","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279664,"Help Desk::Business Help","resolved","Ecat3: AirGas punchout","melliff","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,7,"2010-07-06","2010-07-27","2010-07-27","2010-07-06",0,"2010-07-27",21,21,21,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1279665,"Help Desk::Accounts","resolved","Releasing a mailman name","amomura","Legatum Center for Dev Entrepreneurship","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279667,"Help Desk::Accounts","resolved","FW: Consultant - Kerberos ID etc","lnelms","Information Services & Technology","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279692,"Help Desk::Business Help","resolved","Certificates for SAPweb use, new employee","jdeutsch",null,"Non Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,0,"Help Desk::Call Center"," Voice"," Mac OS X"," 10.4.11",null," Certificates"," safari",null,null," 10.4.11,  Certificates,  Mac OS X,  Voice,  safari"]
[1279706,"Help Desk::Accounts","resolved","temporary password - scanned ID attached - thank you","jsk.int@cbs.dk",null,null,2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279712,"Help Desk::Accounts","resolved","Request for BCS-TECH list from user rdbryan","rdbryan","Information Services & Technology","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279713,"Help Desk::Accounts","resolved","Request for SHASS-TECH list from user rdbryan","rdbryan","Information Services & Technology","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279714,"Help Desk::Business Help","resolved","Getting into Data Warehouse","mdimauro","Political Science","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279740,"Help Desk::Service Center","resolved","Damaged hinge","allisonq","Brain and Cognitive Sciences","Current Student",2010,7,"2010-07-06","2010-07-09","2010-07-09","2010-07-06",0,"2010-07-09",2,3,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1279747,"Help Desk::Business Help","resolved","SAP help","tostephe","MIT Energy Initiative","Current Employee",2010,7,"2010-07-06","2010-07-28","2010-07-28","2010-07-06",0,"2010-07-28",21,22,22,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279777,"Help Desk::Call Center","resolved","Needed Service Center password","pshill","Koch Inst - Integrative Cancer Research","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Other",null,null,null," Other,  PC,  Voice,  Windows XP"]
[1279779,"Help Desk::Call Center","resolved","pdf not displaying in firefox","chelseyn","Program in Writing & Humanistic Studies","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Firefox",null,null,null," Firefox,  PC,  Voice,  Windows"]
[1279784,"Help Desk::Call Center","resolved","Certificate installation - Safari","jsschenk","Management","Current Student",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," Certificates",null,null,null," Certificates,  Mac OS X 10.6,  Macintosh,  Voice"]
[1279796,"Help Desk::Call Center","open","Cannot download PDF articles in Firefox","sezekiel","Aeronautics and Astronautics","Current Employee",2010,7,"2010-07-06","2010-07-30",null,"2010-07-06",0,null,0,null,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," Firefox",3.6,null,null," 3.6,  Firefox,  Mac OS X 10.5,  Macintosh,  Voice"]
[1279801,"Help Desk::Business Help","resolved","error in electronic RFP","markel@media.mit.edu",null,null,2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279807,"Help Desk::Accounts","resolved","MIT International Development Consulting","apekshad","Biology","Current Student",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279829,"Help Desk::Call Center","resolved","client reports cannot get DHCP","yinghung","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-06","2010-07-08","2010-07-08","2010-07-06",0,"2010-07-08",0,2,2,"Help Desk::UNIX/Linux"," Voice"," Windows XP",null," PC"," DHCP",null,null,null," DHCP,  PC,  Voice,  Windows XP"]
[1279835,"Help Desk::Call Center","resolved","computer presales, ecat, certificate","dgwilson","Mechanical Engineering","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows 7"]
[1279839,"Help Desk::Accounts","resolved","mailing system question","haaheo",null,"Non Current Employee",2010,7,"2010-07-06","2010-07-08","2010-07-08","2010-07-06",0,"2010-07-08",0,2,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1279846,"Help Desk::Accounts","resolved","Transitioning to new mailing list","lmonks","GL Ops & Reporting & Journal Vouchers","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279849,"Help Desk::Service Center","resolved","Imac with bad optical drive for pickup","jensen","Corporate Relations/Indust Liaison Prog","Current Employee",2010,7,"2010-07-06","2010-08-03","2010-08-03","2010-07-06",0,"2010-07-20",7,28,null,"Help Desk::Service Center"," Voice",null,null," Macintosh",null,null,null," Pickup - Delivery"," Macintosh,  Pickup - Delivery,  Voice"]
[1279853,"Help Desk::Call Center","resolved","Can't connect to internet via wired connection","katherinepfeifer@yahoo.com",null,null,2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1279874,"Help Desk::Accounts","resolved","Kasper Andersen","erminia","Biology","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279888,"Help Desk::Service Center","resolved","Active Profile corrupted","ymoret","Civil and Environmental Eng","Current Student",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Service Center"," Voice",null,null,null,null,null,null," Walk-Ins"," Voice,  Walk-Ins"]
[1279904,"Help Desk::Call Center","resolved","Laptop Computer Repair","swlee78","Mechanical Engineering","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279907,"Help Desk::Accounts","resolved","Professor Hamsa Balakrishnan","pcollymo","Aeronautics and Astronautics","Current Employee",2010,7,"2010-07-06","2010-07-12","2010-07-12","2010-07-06",0,"2010-07-12",5,6,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279908,"Help Desk::Accounts","resolved","Mistake in my name","chungb","MIT Energy Initiative","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279909,"Help Desk::Business Help","resolved","Ecat issues","kagoodni",null,"Moira Account",2010,7,"2010-07-06","2010-07-14","2010-07-14","2010-07-06",0,"2010-07-14",7,8,8,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279922,"Help Desk::Call Center","waiting","VPN server","bferman","Economics","Current Student",2010,7,"2010-07-06","2010-08-03",null,"2010-07-06",0,null,15,null,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC"," VPN",null,null,null," E-Mail,  PC,  VPN,  Windows 7"]
[1279940,"Help Desk::Business Help","resolved","SAPgui error: \"You do not have authorization for the below cost objects\"","stacyp","Lemelson/MIT Program","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1279945,"Mobile Devices","resolved","bes activation","mattan",null,"Non Current Student",2010,7,"2010-07-06","2010-07-07","2010-07-07","2010-07-06",0,"2010-07-07",0,1,1,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1279958,"Help Desk::Service Center","resolved","power cord for Optiplex SX280","jessmith","Information Services & Technology","Current Employee",2010,7,"2010-07-06","2010-07-07","2010-07-07","2010-07-06",0,"2010-07-07",0,1,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279961,"Help Desk::Accounts","resolved","FW: Kristin O'Halloran","osptony@MIT.EDU",null,null,2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279966,"Help Desk::Accounts","resolved","Request for OGS Team list from user ztaher","ztaher","Information Services & Technology","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279973,"Help Desk::Call Center","resolved","software licenses","dfaas","Mechanical Engineering","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279975,"Help Desk::Call Center","resolved","Creating Commons ERA User Name","frankp","Department of Biological Engineering","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1279983,"Help Desk::Accounts","resolved","prepare for password reset","rgertsen",null,"Non Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1279988,"Help Desk::Accounts","resolved","password reset for certificates, email","jdixon",null,"Moira Account",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1279989,"Help Desk::Call Center","resolved","Fwd: Warning: message 1OUZi9-0006UW-4B delayed 2 hours","sallyc","Aeronautics and Astronautics","Current Employee",2010,7,"2010-07-06","2010-07-22","2010-07-22","2010-07-08",2,"2010-07-22",13,16,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280016,"Help Desk::Accounts","resolved","Guest account request","mfiles","Department of Biological Engineering","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280019,"Help Desk::Service Center","resolved","Hard Drive not found","hyora","Brain and Cognitive Sciences","Current Student",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Service Center"," Walkin"," Mac OS X 10.6",null," Macintosh",null,null,null," Walk-Ins"," Mac OS X 10.6,  Macintosh,  Walk-Ins,  Walkin"]
[1280030,"Help Desk::Accounts","resolved","Request for soe-fos list from user ghavidel","ghavidel","School of Engineering","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280039,"Help Desk::Call Center","resolved","can't install mathematica","dalyk",null,"Moira Account",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280048,"RCC::NorthWest","resolved","help-wired-slow request in NW10","pouyak","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-06","2010-07-27","2010-07-27","2010-07-06",0,"2010-07-27",14,21,null,"RCC::NorthWest",null," Linux",null," PC",null,null,null,null," Linux,  PC"]
[1280052,"Help Desk::Call Center","resolved","Getting multiple login prompts in outlook","ks@dgt.net",null,null,2010,7,"2010-07-06","2010-07-20","2010-07-20","2010-07-06",0,"2010-07-20",12,14,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Outlook",2007,null,null," 2007,  Outlook,  PC,  Voice,  Windows"]
[1280064,"Help Desk::Accounts","resolved","Account (keeping summer program account)","ixu",null,"Non Current Student",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280067,"Help Desk::Business Help","resolved","client wants to know if Coeus can be used off campus","cpoon","Harvard/MIT Division of HST","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,0,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Coeus",null,null,null," Coeus,  PC,  Voice,  Windows 7"]
[1280074,"Help Desk::Accounts","resolved","Sponsoring Diana Strange","hli","Alumni Association","Current Employee",2010,7,"2010-07-06","2010-07-20","2010-07-20","2010-07-06",0,"2010-07-06",0,14,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280088,"Help Desk::Call Center","resolved","webmail attachments","andymuto","Mechanical Engineering","Current Student",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280108,"Help Desk::Call Center","resolved","Help setting up AppleMail Exchange account","greitzer","Aeronautics and Astronautics","Current Employee",2010,7,"2010-07-06","2010-07-13","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1280114,"Help Desk::Call Center","resolved","lost emails","farzana","Harvard/MIT Division of HST","Current Employee",2010,7,"2010-07-06","2010-07-23","2010-07-23","2010-07-06",0,"2010-07-23",0,17,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",106.3," Macintosh"," AppleMail",4.2,null,null," 106.3,  4.2,  AppleMail,  Mac OS X 10.6,  Macintosh,  Voice"]
[1280122,"Mobile Devices","resolved","Microsoft Exchange/Outlook Web Access Light question","flevy","Urban Studies & Planning","Current Employee",2010,7,"2010-07-06","2010-07-21","2010-07-21","2010-07-08",2,"2010-07-21",0,15,13,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280186,"Help Desk::Service Center","resolved","Mac Air with broken hinge.","jbeane","Comp Sci & Artificial Intelligence Lab","Current Employee",2010,7,"2010-07-06","2010-07-20","2010-07-20","2010-07-06",0,"2010-07-20",13,14,13,"Help Desk::Call Center"," E-Mail",null,null," Macintosh",null,null,null," Hardware"," E-Mail,  Hardware,  Macintosh"]
[1280194,"Help Desk::Tether/iPass","resolved","Form submission from: Request a Tether Account","cope","Anthropology Program","Current Employee",2010,7,"2010-07-06","2010-07-07","2010-07-07","2010-07-07",1,"2010-07-07",0,1,1,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280201,"Help Desk::Call Center","resolved","Setup LPR Printer for XP","lorettam","Harvard/MIT Division of HST","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null,null," PC,  Voice,  Windows XP"]
[1280205,"Help Desk::Call Center","resolved","payroll direct deposit - not available during processing","blossom","Linguistics & Philosophy","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1280208,"Help Desk::Call Center","resolved","Question... Do you have an spare Mac OS 10.5 upgrade","tcns","Architecture","Current Student",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280217,"Help Desk::Call Center","resolved","problem with downloads folder","mrhalp",null,"Moira Account",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5"," 10.5.8"," Macintosh"," Other",null,null,null," 10.5.8,  Mac OS X 10.5,  Macintosh,  Other,  Voice"]
[1280218,"Help Desk::Call Center","resolved","trouble opening sapweb, sapgui","lorrie","Media Laboratory","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," SAP, SAPWeb",null,null,null," Mac OS X 10.6,  Macintosh,  SAP, SAPWeb,  Voice"]
[1280221,"Help Desk::Accounts","resolved","Oxford accounts, need password help","cathi","Office of the VP for Institute Affairs","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280225,"Help Desk::Accounts","resolved","Returning contractor account","ekearns","HQ, Information Services & Technology","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280229,"Help Desk::Call Center","resolved","help","geraldk","Facilities Custodial Services","Current Employee",2010,7,"2010-07-06","2010-07-22","2010-07-22","2010-07-07",1,"2010-07-22",15,16,null,"Help Desk::Call Center"," E-Mail",null,null,null," Certificates",null,null,null," Certificates,  E-Mail"]
[1280230,"Help Desk::Call Center","resolved","Certificate renewal","sher","Medical","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows XP"]
[1280248,"Help Desk::Accounts","resolved","Guest account request","jander","Information Services & Technology","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280249,"Help Desk::Call Center","resolved","voip phones in Bldg 14","kglavash","Libraries","Current Employee",2010,7,"2010-07-06","2010-07-15","2010-07-15","2010-07-06",0,"2010-07-15",8,9,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280253,"Help Desk::Call Center","resolved","Help accessing email","jingf",null,"Non Current Student",2010,7,"2010-07-06","2010-07-27","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Outlook",null,null,null," Outlook,  PC,  Voice,  Windows 7"]
[1280258,"Help Desk::Service Center","resolved","Ordered a MacBook Pro Battery","sgilad","Laboratory for Nuclear Science","Current Employee",2010,7,"2010-07-06","2010-07-15","2010-07-15","2010-07-06",0,"2010-07-15",6,9,null,"Help Desk::Service Center"," Walkin"," Mac OS X 10.6",null," Macintosh",null,null,null," Hardware"," Hardware,  Mac OS X 10.6,  Macintosh,  Walkin"]
[1280284,"Help Desk::Call Center","resolved","VOIP are out in E19-just to let you know...eom","pattyo","MIT Energy Initiative","Current Employee",2010,7,"2010-07-06","2010-07-15","2010-07-15","2010-07-06",0,"2010-07-15",8,9,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280290,"Help Desk::Call Center","resolved","sign into MIT's portal","matt_4h",null,"Moira Account",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1280291,"Help Desk::Accounts","resolved","Kerberos account extension","wheaton","Economics","Current Employee",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280317,"Help Desk::Call Center","resolved","Guest wants extended MITnet access","mrhalp",null,"Moira Account",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1280322,"Help Desk::Call Center","resolved","Phone problem","molee","Office of the VP for Institute Affairs","Current Employee",2010,7,"2010-07-06","2010-07-15","2010-07-15","2010-07-06",0,"2010-07-15",8,9,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280352,"Help Desk::Accounts","resolved","Email Forwarding","jatraina@gmail.com",null,null,2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280380,"Help Desk::Accounts","resolved","Request for stephanie.whalen.is list from user sawhalen","sawhalen","Mechanical Engineering","Current Student",2010,7,"2010-07-06","2010-07-07","2010-07-07","2010-07-07",1,"2010-07-07",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280386,"Help Desk::Accounts","resolved","Request for forwarding email","gcarrasc@MIT.EDU",null,null,2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280392,"RCC::NorthWest","resolved","install request in NW10","longphan","Mechanical Engineering","Current Student",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"RCC::NorthWest",null," Windows XP",null," PC",null,null,null,null," PC,  Windows XP"]
[1280408,"Help Desk::Accounts","resolved","srvtab request for host subrosia.mit.edu from user asedeno","asedeno",null,"Non Current Student",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280424,"Help Desk::Call Center","resolved","How can I change how my name appears to people who receive an email from me?","voinea","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-06","2010-07-07","2010-07-07","2010-07-07",1,"2010-07-07",0,1,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Exchange",null,null,null," E-Mail,  Exchange,  Mac OS X,  Macintosh"]
[1280445,"Help Desk::Call Center","resolved","Windows 7 Activation Key","tait",null,"Non Current Student",2010,7,"2010-07-06","2010-07-11","2010-07-11","2010-07-07",1,"2010-07-07",1,5,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC",null,null,null,null," E-Mail,  PC,  Windows 7"]
[1280458,"Help Desk::Accounts","resolved","Forward email","arilevy",null,"Non Current Student",2010,7,"2010-07-06","2010-07-06","2010-07-06","2010-07-06",0,"2010-07-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280510,"RCC::EastCampus","resolved","move request in M62","kdiab","Physics","Current Student",2010,7,"2010-07-07","2010-07-09","2010-07-09","2010-07-09",2,"2010-07-09",0,2,null,"RCC::EastCampus",null," Linux",null," PC",null,null,null,null," Linux,  PC"]
[1280515,"Help Desk::Accounts","resolved","Request to have email forwarded","pasinee",null,"Non Current Student",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280521,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Choose a Schedule For Your Backup","macardin","Engineering Systems Division","Current Student",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280522,"Help Desk::Accounts","resolved","daemon keytab and PTS ID for freebuild","kaduk","Chemistry","Current Student",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280529,"Help Desk::Call Center","resolved","Confluence Macro Problem","coryli","Biological Engineering","Current Student",2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-08",1,"2010-07-08",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280558,"Help Desk::UNIX/Linux","resolved","Cisco AnyConnect VPN Client does not seem to work with Ubuntu 64bit Versions","jbialk","Aeronautics and Astronautics","Current Student",2010,7,"2010-07-07","2010-07-21","2010-07-21","2010-07-08",1,"2010-07-21",0,14,13,"Help Desk::Call Center"," E-Mail"," Linux"," 2.6.32-23-generic (ubuntu 10.04)"," PC"," VPN"," 2.4.0202",null,null," 2.4.0202,  2.6.32-23-generic (ubuntu 10.04),  E-Mail,  Linux,  PC,  VPN"]
[1280561,"Help Desk::Call Center","resolved","Establishing incoming and outgoing email","kronrod@mscc.huji.ac.il",null,null,2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," E-Mail"," Windows XP"," Home edition"," PC"," Outlook",2003,null,null," 2003,  E-Mail,  Home edition,  Outlook,  PC,  Windows XP"]
[1280592,"Mobile Devices","resolved","Biology: BES account request","bowser","Information Services & Technology","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Mobile Devices"]
[1280661,"Help Desk::Accounts","resolved","Creating ERA Commons User Name","frankp","Department of Biological Engineering","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280681,"Help Desk::UNIX/Linux","resolved","Problems connecting to Red Hat 3 server","scc1","Materials Science and Eng","Current Student",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,0,"Help Desk::Call Center"," Voice"," Linux"," Red Hat 3"," PC"," Network:Other",null,null,null," Linux,  Network:Other,  PC,  Red Hat 3,  Voice"]
[1280683,"Help Desk::Call Center","resolved","VoIP phones not woking in VP for research area","delgado","Office of the Provost","Current Employee",2010,7,"2010-07-07","2010-07-15","2010-07-15","2010-07-07",0,"2010-07-15",8,8,null,"Help Desk::Call Center"," Voice"," Other",null," Other"," Other"," VoIP",null,null," Other,  VoIP,  Voice"]
[1280696,"Help Desk::Accounts","resolved","Can I extend the use of my MIT email account?","hanlimc",null,"Non Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280704,"Help Desk::Accounts","resolved","Heidi Nakajima","pvarley","Microsystems Technology Laboratories","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280715,"Help Desk::Accounts","resolved","Email Forwarding","tylor",null,"Non Current Student",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280717,"Help Desk::Call Center","resolved","An Urgent Question","morteza","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-07","2010-07-22","2010-07-22","2010-07-07",0,"2010-07-22",15,15,null,"Help Desk::Call Center"," E-Mail"," Unknown",null," Unknown"," Spam Quarantine",null,null,null," E-Mail,  Spam Quarantine,  Unknown"]
[1280723,"Help Desk::Business Help","waiting","Barry Jackman","tdownes","MIT Sea Grant College Program","Current Employee",2010,7,"2010-07-07","2010-08-02",null,"2010-07-07",0,null,26,null,null,"Help Desk::Business Help"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280726,"Help Desk::Call Center","resolved","VoIP phones in office not working","jschuler","Lemelson/MIT Program","Current Employee",2010,7,"2010-07-07","2010-07-15","2010-07-15","2010-07-07",0,"2010-07-15",8,8,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1280727,"Mobile Devices","resolved","BES account","jparsons","Sloan School of Management","Current Employee",2010,7,"2010-07-07","2010-07-13","2010-07-13","2010-07-07",0,"2010-07-13",0,6,null,"Mobile Devices"]
[1280728,"Help Desk::Accounts","resolved","Request for CRE_scratchtix list from user jboyles","jboyles","Center for Real Estate","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280738,"Help Desk::Accounts","resolved","Retirement","djbroder","Audio Visual Services","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280758,"Help Desk::Call Center","resolved","Humming from e23-340 server room","frisde","Medical","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1280772,"Help Desk::Accounts","resolved","new athena account requested","barbra","List Visual Arts Center","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280777,"Help Desk::Business Help","resolved","electronic RFP form","chafe","Research Laboratory of Electronics","Current Employee",2010,7,"2010-07-07","2010-07-19","2010-07-19","2010-07-07",0,"2010-07-19",11,12,12,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280793,"Help Desk::Business Help","resolved","New employee (was student) cannot access SAPwebss","ghwang","Research Laboratory of Electronics","Current Employee",2010,7,"2010-07-07","2010-07-15","2010-07-15","2010-07-07",0,"2010-07-15",8,8,8,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Firefox"," 3.6.6",null,null," 3.6.6,  Firefox,  PC,  Voice,  Windows XP"]
[1280795,"Help Desk::Accounts","resolved","password reset","fhigson","Campus Planning, Engineering & Constn","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1280808,"Help Desk::Call Center","resolved","getting 10.x.x.x IP in building 1","maboudou","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-07","2010-08-03","2010-08-03","2010-07-07",0,"2010-08-03",26,27,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null,null," PC,  Voice,  Windows XP"]
[1280813,"Help Desk::Service Center","resolved","Gray screen on startup","london","Plasma Science and Fusion Center","Current Employee",2010,7,"2010-07-07","2010-07-20","2010-07-20","2010-07-07",0,"2010-07-20",11,13,null,"Help Desk::Service Center"," Voice",null,null," Macintosh",null,null,null," Hardware"," Hardware,  Macintosh,  Voice"]
[1280814,"Help Desk::Accounts","resolved","renewing certificates (password reset)","graybiel","Institute Professors","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1280831,"RCC::EastCampus","open","wifi problems in Eastgate","aews","Physics","Current Student",2010,7,"2010-07-07","2010-08-02",null,"2010-07-07",0,null,9,null,null,"RCC::EastCampus"]
[1280846,"Help Desk::Accounts","resolved","index.html and AFS","pearlin","Foreign Languages & Literatures Section","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1280858,"Help Desk::Call Center","resolved","Mac VPN not working - connected, but can't open web pages","nm313","Political Science","Current Student",2010,7,"2010-07-07","2010-08-06","2010-08-06","2010-07-07",0,"2010-08-06",22,30,null,"Help Desk::Call Center"," Voice"," Mac OS X"," 10.4.11"," Macintosh"," VPN",null,null,null," 10.4.11,  Mac OS X,  Macintosh,  VPN,  Voice"]
[1280860,"Help Desk::Call Center","resolved","Athena: Location of Locker","mzgola","Engineering Systems Division","Current Student",2010,7,"2010-07-07","2010-07-12","2010-07-12","2010-07-07",0,"2010-07-07",0,5,null,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null,null," PC,  Voice"]
[1280863,"Help Desk::Service Center","resolved","Recover files from failing Compaq","lilen","Biology","Current Student",2010,7,"2010-07-07","2010-07-13","2010-07-13","2010-07-07",0,"2010-07-13",4,6,null,"Help Desk::Service Center"," Voice"," Windows 7",null," PC",null,null,null," Software"," PC,  Software,  Voice,  Windows 7"]
[1280864,"Help Desk::Call Center","resolved","question about account deactivation","unknown",null,null,2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Accounts",null,null,null," Accounts,  Voice"]
[1280876,"Help Desk::Accounts","resolved","Request for mitss-team list from user rdbryan","rdbryan","Information Services & Technology","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280879,"Help Desk::Accounts","resolved","kerberos principal change","hrose","Office of Development Services","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280882,"Help Desk::Accounts","resolved","certaid, fetch, various things","smallen","Materials Science and Engineering","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1280885,"Help Desk::Service Center","resolved","Fan failure","xshi","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-07",0,"2010-07-08",0,1,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1280892,"Help Desk::Accounts","resolved","Jeffrey Tao Cheng","pvarley","Microsystems Technology Laboratories","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280906,"Help Desk::Call Center","resolved","can only access MIT pages","gilmat",null,"Moira Account",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Network:Other",null,null,null," Mac OS X,  Macintosh,  Network:Other,  Voice"]
[1280909,"Help Desk::Call Center","resolved","Certificate Installation Problem","booboo3","Medical","Current Employee",2010,7,"2010-07-07","2010-07-15","2010-07-15","2010-07-07",0,"2010-07-15",8,8,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1280916,"Help Desk::Accounts","resolved","Guest account request","cgoodman","Sloan School of Management","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280919,"Help Desk::Accounts","resolved","srvtab request for host swr-trac.xvm.mit.edu from user bskinner","bskinner","Information Services & Technology","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280926,"Help Desk::Call Center","resolved","client has concerns about Matlab renewal","hejzlar","Nuclear Science and Engineering","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,0,"Help Desk::UNIX/Linux"," Voice",null,null," Unknown",null," Matlab",null,null," Matlab,  Unknown,  Voice"]
[1280927,"Help Desk::Accounts","resolved","Mailman to Moira list conversions","goguen","HQ, Information Services & Technology","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280930,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","goguen","HQ, Information Services & Technology","Current Employee",2010,7,"2010-07-07","2010-07-16","2010-07-16","2010-07-07",0,"2010-07-12",2,9,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280936,"Help Desk::Accounts","resolved","account compromised","hwahmed","Architecture","Current Student",2010,7,"2010-07-07","2010-07-07","2010-07-07",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1280939,"Help Desk::Call Center","resolved","client looking for pointers to signoff stuff in Citrix","pepebe","Biology","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,0,"Help Desk::UNIX/Linux"," Voice"," Mac OS X",null," Macintosh"," Citrix",null,null,null," Citrix,  Mac OS X,  Macintosh,  Voice"]
[1280941,"Help Desk::Accounts","resolved","Guest account request","jsabio","Mechanical Engineering","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280943,"Help Desk::Accounts","resolved","Guest account request","jsabio","Mechanical Engineering","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280945,"Help Desk::Backup","open","DELETE DIMATTIA1 ON C","dimattia","Sloan School of Management","Current Employee",2010,7,"2010-07-07","2010-08-07",null,"2010-07-07",0,null,30,null,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280950,"Help Desk::Business Help","resolved","client needs to purchase from vendor PROXEON","liberman","Department of Biological Engineering","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,0,"Help Desk::UNIX/Linux"," Voice",null,null," Unknown"," SAP, SAPWeb"," ECAT",null,null," ECAT,  SAP,  Unknown, SAPWeb,  Voice"]
[1280978,"Help Desk::Call Center","resolved","Test Message please ignore:","shoaiba@lums.edu.pk",null,null,2010,7,"2010-07-07","2010-07-07","2010-07-07",null,null,"2010-07-07",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1280981,"Help Desk::Call Center","resolved","client computer may be infected with malware","shuklan","Mechanical Engineering","Current Employee",2010,7,"2010-07-07","2010-07-22","2010-07-22","2010-07-07",0,"2010-07-22",14,15,15,"Help Desk::UNIX/Linux"," Voice"," Windows",null," PC"," VirusScan, Virex",null,null,null," PC,  VirusScan, Virex,  Voice,  Windows"]
[1280997,"Help Desk::Accounts","resolved","Guest account request","tclewley","Koch Inst - Integrative Cancer Research","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281009,"Help Desk::Accounts","resolved","Forward MIT email to Gmail","apruden","Urban Studies & Planning","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281016,"Help Desk::Call Center","resolved","question about SolidWorks ilcense","eph","Engineering Systems Division","Current Student",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Other",null," Other"," Other"," solidworks",null,null," Other,  Voice,  solidworks"]
[1281030,"Help Desk::Call Center","resolved","client seeks to protect his certs with p/w","dillard@MIT.EDU",null,null,2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,0,"Help Desk::UNIX/Linux"," Voice"," Windows",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows"]
[1281031,"Help Desk::Backup","resolved","LPINSKY1 TSM node  schedule time needed","aed","Sloan School of Management","Current Employee",2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-07",0,"2010-07-07",0,1,1,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281046,"Help Desk::Accounts","resolved","needs password reset","dekyi","Division of Comparative Medicine","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1281060,"Help Desk::Accounts","resolved","New Oxford Students need Accounts","cathi","Office of the VP for Institute Affairs","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281085,"Help Desk::Business Help","resolved","ECat - Staples","mfiles","Department of Biological Engineering","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,0,"Business Help",null," Windows 7",null,null," Internet Explorer",null,null,null," Internet Explorer,  Windows 7"]
[1281087,"Mobile Devices","resolved","configure exchange on faculty blackberry","cmb67","Sloan School of Management","Current Employee",2010,7,"2010-07-07","2010-07-21","2010-07-21","2010-07-07",0,"2010-07-21",12,14,null,"Mobile Devices"]
[1281094,"Mobile Devices","resolved","Re: BES account for Robert Stoner","stoner","MIT Energy Initiative","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Mobile Devices"]
[1281096,"Help Desk::Call Center","resolved","Excel document prints blank","egt","Kavli Inst for Astrophysics & Space Rsrh","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Excel",2008,null,null," 2008,  Excel,  Mac OS X,  Macintosh,  Voice"]
[1281099,"Help Desk::Business Help","resolved","Personal Information on SAPweb","esmccourt@gmail.com",null,null,2010,7,"2010-07-07","2010-07-16","2010-07-16","2010-07-07",0,"2010-07-16",8,9,9,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281101,"Help Desk::Call Center","resolved","Also re: Mac mail 3.6 and Exchange","adarby","Division of Comparative Medicine","Current Employee",2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-07",0,"2010-07-07",0,1,null,"Help Desk::Call Center"," E-Mail"," Mac OS X 10.5",null," Macintosh"," AppleMail",3.6,null,null," 3.6,  AppleMail,  E-Mail,  Mac OS X 10.5,  Macintosh"]
[1281115,"Help Desk::Accounts","resolved","Fwd: Athena Account - Odd Activity","tjm","Information Services & Technology","Current Employee",2010,7,"2010-07-07","2010-07-12","2010-07-12","2010-07-07",0,"2010-07-12",2,5,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281119,"Help Desk::Call Center","resolved","loaner laptop question","harrisonchen@gmail.com",null,null,2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC"," Other"," loaner",null,null," E-Mail,  Other,  PC,  Windows XP,  loaner"]
[1281121,"Help Desk::Accounts","resolved","auto-reply's for laid off ee's","awharvey","Office of the Vice President for Finance","Current Employee",2010,7,"2010-07-07","2010-08-02","2010-08-02","2010-07-07",0,"2010-08-02",19,26,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281130,"Help Desk::Service Center","resolved","computer freezes irregularly","yuehou","Political Science","Current Student",2010,7,"2010-07-07","2010-07-22","2010-07-22","2010-07-07",0,"2010-07-22",8,15,15,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null," Walk-Ins"," PC,  Voice,  Walk-Ins"]
[1281133,"Help Desk::Call Center","resolved","trouble installing windows 7","anncai","Health Sciences & Technology","Current Student",2010,7,"2010-07-07","2010-07-13","2010-07-13","2010-07-07",0,"2010-07-07",1,6,null,"Help Desk::Call Center"," Voice"," Windows Vista",null," PC"," Certificates"," firefox",null,null," Certificates,  PC,  Voice,  Windows Vista,  firefox"]
[1281134,"Help Desk::Accounts","resolved","Reactivate Account for Kevin Rock, Vis. Sr. Lecturer - Appt started July 1st","ssussman","Sloan School of Management","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281141,"Help Desk::Call Center","resolved","add a printer","lorettam","Harvard/MIT Division of HST","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," Printer"," Printing:KLPR,LPR",null,null,null," Printer,  Printing:KLPR,LPR,  Voice,  Windows"]
[1281163,"Help Desk::Call Center","resolved","mail from command line mac OS 10.6","kpierce","Harvard/MIT Division of HST","Current Employee",2010,7,"2010-07-07","2010-07-09","2010-07-09","2010-07-08",1,"2010-07-08",0,2,null,"Help Desk::Call Center"," E-Mail"," Mac OS X 10.6",null," Macintosh",null,null,null,null," E-Mail,  Mac OS X 10.6,  Macintosh"]
[1281164,"Help Desk::Call Center","open","Importing appointments as Private?","bales","Edgerton Center","Current Employee",2010,7,"2010-07-07","2010-07-31",null,"2010-07-08",1,null,0,null,null,"Help Desk::Call Center"," E-Mail"," Mac OS X"," 10.5.8"," Macintosh"," Entourage"," 13.0.5",null,null," 10.5.8,  13.0.5,  E-Mail,  Entourage,  Mac OS X,  Macintosh"]
[1281165,"Help Desk::Call Center","resolved","Could not access Timesheet","laiwawu","School of Engineering-UPOP","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Certificates",null,null,null," Certificates,  Mac OS X,  Macintosh,  Voice"]
[1281167,"Help Desk::Call Center","resolved","MIT email account","N/A",null,null,2010,7,"2010-07-07","2010-07-15","2010-07-15","2010-07-07",0,"2010-07-15",7,8,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1281171,"Help Desk::Call Center","resolved","wants to have a 3g card to get on internet","mdevlin","Forum for the Future of Higher Education","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Other",null,null,null," Other,  PC,  Voice,  Windows"]
[1281177,"Help Desk::Call Center","resolved","needs Levnovo customer service number","N/A",null,null,2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null,null," PC,  Voice"]
[1281181,"Help Desk::Call Center","resolved","looking for AC adapter for Dell Latitude E6400","ugboh_c1","Chemical Engineering","Current Student",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC"," Hardware",null,null,null," Hardware,  PC,  Voice"]
[1281201,"Help Desk::Business Help","resolved","RFP: address issue","N/A",null,null,2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1281214,"Mobile Devices","resolved","BES pin needed for Professor Deborah Ancona ancona","aed","Sloan School of Management","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Mobile Devices"]
[1281217,"Help Desk::Call Center","resolved","VOIP problem","adunn","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1281227,"Help Desk::Accounts","resolved","Guest Account","rmurray","Center for International Studies","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281229,"Help Desk::Call Center","resolved","Windows 7 Post-Graduation Licensing","chenny@sloan.mit.edu",null,null,2010,7,"2010-07-07","2010-07-19","2010-07-19","2010-07-08",1,"2010-07-08",0,12,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC",null,null,null,null," E-Mail,  PC,  Windows 7"]
[1281234,"Help Desk::Service Center","resolved","recover data from external drive","niarchos","Civil and Environmental Eng","Current Student",2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-07",0,"2010-07-08",0,1,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Software"," PC,  Software,  Voice"]
[1281237,"Help Desk::Call Center","resolved","set up a network printer","chrisleo","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Windows Vista",null," PC",null,null,null,null," PC,  Voice,  Windows Vista"]
[1281242,"Help Desk::Accounts","resolved","Coupon for Visiting Student","kgardner","Prog in Science, Technology, & Society","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281243,"Help Desk::Athena","resolved","lpq does not work","jrickert",null,"Moira Account",2010,7,"2010-07-07","2010-07-16","2010-07-16","2010-07-08",1,"2010-07-16",7,9,null,"Help Desk::Athena"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281261,"Help Desk::Call Center","resolved","Re: new user","mjp@MIT.EDU",null,null,2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281263,"Help Desk::Call Center","resolved","HP LJ4050n not connecting to network or printing","marystew",null,"Non Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1281272,"Help Desk::Business Help","waiting","unable to Register for EH&S training  using http://ehsweb.mit.edu/","hhn",null,"Moira Account",2010,7,"2010-07-07","2010-08-02",null,"2010-07-07",0,null,26,null,null,"Help Desk::Call Center"," Voice",null,null," PC"," Internet Explorer",null,null,null," Internet Explorer,  PC,  Voice"]
[1281282,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Choose a Schedule For Your Backup","ecastill@MIT.EDU",null,null,2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-08",1,"2010-07-08",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281313,"Help Desk::Call Center","resolved","handshake error in Firefox","cschantz","Mechanical Engineering","Current Student",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Certificates"," Firefox",null,null," Certificates,  Firefox,  PC,  Voice,  Windows 7"]
[1281326,"Help Desk::Business Help","resolved","Timesheet approval for bwee","bwee","Materials Science and Eng","Current Student",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1281336,"Help Desk::Call Center","resolved","question about Window upgrade","unknown",null,null,2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Windows Vista",null," PC"," Operating System",null,null,null," Operating System,  PC,  Voice,  Windows Vista"]
[1281337,"Help Desk::Call Center","resolved","Calendar issues for user RHITES","dhegarty","Alumni Association","Current Employee",2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-07",0,"2010-07-08",0,1,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," Outlook",2007,null,null," 2007,  E-Mail,  Outlook,  PC,  Windows"]
[1281343,"Help Desk::Call Center","resolved","Obtaining personal certificates","co16507","Lincoln Laboratory","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC"," Firefox",null,null,null," Firefox,  PC,  Voice"]
[1281360,"Help Desk::Accounts","resolved","special request for password reset","jessmith","Information Services & Technology","Current Employee",2010,7,"2010-07-07","2010-07-12","2010-07-12","2010-07-07",0,"2010-07-12",2,5,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281368,"Help Desk::Accounts","resolved","Eudora and passwords.","ebskol","Political Science","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1281372,"Help Desk::Call Center","resolved","Helped user with various Word issues","murcott","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Word",null,null,null," PC,  Voice,  Windows,  Word"]
[1281383,"Mobile Devices","resolved","Exchange/Active Sync Problem","flevy","Urban Studies & Planning","Current Employee",2010,7,"2010-07-07","2010-07-13","2010-07-13","2010-07-07",0,"2010-07-13",0,6,null,"Mobile Devices"]
[1281395,"Help Desk::Service Center","resolved","question about OS reinstall","ejay","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-07","2010-07-22","2010-07-22","2010-07-07",0,"2010-07-07",0,15,9,"Help Desk::Call Center"," E-Mail"," Windows Vista",null," PC"," Operating System",null,null," Software"," E-Mail,  Operating System,  PC,  Software,  Windows Vista"]
[1281398,"Help Desk::Accounts","resolved","Athena account","sharonlisabenedict@gmail.com",null,null,2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-07",0,"2010-07-08",0,1,1,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281400,"Help Desk::Call Center","resolved","over quota and not able to delete from Apple Mail","pjtang","Music and Theater Arts Section","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X,  Macintosh,  Voice"]
[1281403,"Help Desk::Call Center","resolved","web Moira","kfjensen","Chemical Engineering","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281405,"Help Desk::Call Center","resolved","configure Apple Mail 3.x for Exchange","bergese","Mechanical Engineering","Current Employee",2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-08",1,"2010-07-08",0,1,null,"Help Desk::Call Center"," E-Mail"," Mac OS X 10.5"," 10.5.8"," Macintosh"," AppleMail"," Exchange",null,null," 10.5.8,  AppleMail,  E-Mail,  Exchange,  Mac OS X 10.5,  Macintosh"]
[1281416,"Help Desk::Accounts","resolved","New account request for W3C Admin staff","smwest","Comp Sci & Artificial Intelligence Lab","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281419,"Help Desk::Call Center","resolved","installing Xerox wireless printer","skmcree@mit.edu",null,null,2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Windows Vista",null," PC"," Printing"," IP",null,null," IP,  PC,  Printing,  Voice,  Windows Vista"]
[1281430,"Help Desk::Call Center","resolved","Can't find correct \"save as\" format for Excel","deborah","Mechanical Engineering","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Excel",2007,null,null," 2007,  Excel,  PC,  Voice,  Windows XP"]
[1281434,"Help Desk::Call Center","resolved","TSM Backup service for dnewman@mit.edu","rpringle",null,"Moira Account",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," TSM",null,null,null," Mac OS X 10.5,  Macintosh,  TSM,  Voice"]
[1281440,"Help Desk::Business Help","resolved","Access to SAPweb ePaystubs, Money Matters tab","rgertsen",null,"Non Current Employee",2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-07",0,"2010-07-08",0,1,0,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1281453,"Help Desk::Call Center","resolved","Request migration to exchange server","coy","Chemistry","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Outlook",null,null,null," Outlook,  PC,  Voice,  Windows XP"]
[1281454,"Help Desk::Service Center","open","Macbook Pro hardware problems","josephf","Physics","Current Employee",2010,7,"2010-07-07","2010-08-05",null,"2010-07-07",0,null,20,null,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," Hardware",null,null," Hardware"," Hardware,  Mac OS X 10.5,  Macintosh,  Voice"]
[1281457,"Help Desk::Call Center","resolved","aac-aoquery question","gallant","Aeronautics and Astronautics","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1281473,"Help Desk::Call Center","resolved","Unable to connect to the network in New House","sharris2","Residential Life Programs","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Network:Wireless",null,null,null," Network:Wireless,  PC,  Voice,  Windows 7"]
[1281479,"Help Desk::Service Center","resolved","[Laptop Loaner] Latitude E6400, Screen Artifacts","mvan","Information Services & Technology","Current Employee",2010,7,"2010-07-07","2010-07-13","2010-07-13","2010-07-07",0,"2010-07-13",5,6,null,"Help Desk::Service Center"," Voice"," Windows XP"," SP3"," PC",null,null,null," Hardware"," Hardware,  PC,  SP3,  Voice,  Windows XP"]
[1281481,"Help Desk::Call Center","resolved","Unable to send outgoing mail","cbutters","Concourse","Current Employee",2010,7,"2010-07-07","2010-07-15","2010-07-15","2010-07-07",0,"2010-07-15",7,8,null,"Help Desk::Call Center"," Voice",null,null," Macintosh",null,null,null,null," Macintosh,  Voice"]
[1281498,"Help Desk::Call Center","resolved","Can't login to webmail on IPAD","billk",null,"Moira Account",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," iOS",null," Mobile Device"," Webmail",null,null,null," Mobile Device,  Voice,  Webmail,  iOS"]
[1281504,"Help Desk::Business Help","resolved","error in SAPwebs website","apleite","Computational and Systems Bio","Current Student",2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-07",0,"2010-07-08",0,1,1,"Help Desk::Call Center"," E-Mail",null,null," PC",null,null,null,null," E-Mail,  PC"]
[1281507,"Help Desk::Call Center","resolved","Blue Screen","bkdavis","School of Humanities, Arts, & Social Sci","Current Employee",2010,7,"2010-07-07","2010-07-15","2010-07-15","2010-07-07",0,"2010-07-15",7,8,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Operating System",null,null,null," Operating System,  PC,  Voice,  Windows XP"]
[1281508,"Help Desk::Call Center","resolved","windows 7 not activating","fjflores","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-07","2010-07-16","2010-07-16","2010-07-08",1,"2010-07-16",6,9,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC",null,null,null,null," E-Mail,  PC,  Windows 7"]
[1281509,"Help Desk::Call Center","resolved","question about Office download from Microsoft","unknown",null,null,2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1281528,"Help Desk::Call Center","resolved","Getting license key prompt when installing XP under VMWare","cschantz","Mechanical Engineering","Current Student",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," VMware",null,null,null," Mac OS X,  Macintosh,  VMware,  Voice"]
[1281529,"Help Desk::Call Center","resolved","visitor DHCP registration","tarasri@aol.com",null,null,2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," DHCP",null,null,null," DHCP,  Voice"]
[1281537,"Help Desk::Accounts","resolved","Please cancel list loyd_15.311c_advisees-owner","aed","Sloan School of Management","Current Employee",2010,7,"2010-07-07","2010-07-12","2010-07-12","2010-07-08",1,"2010-07-12",2,5,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281547,"Help Desk::Accounts","resolved","Guest account request","bbrown","Division of Comparative Medicine","Current Employee",2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-08",1,"2010-07-08",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281552,"Help Desk::Call Center","resolved","how to print eDACCAs when they are already certified","cbutters","Concourse","Current Employee",2010,7,"2010-07-07","2010-07-07","2010-07-07","2010-07-07",0,"2010-07-07",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," Printing",null,null,null," Mac OS X 10.5,  Macintosh,  Printing,  Voice"]
[1281553,"Help Desk::Service Center","resolved","macbook air charger cable has a short","edd_d","Physics","Current Student",2010,7,"2010-07-07","2010-07-09","2010-07-09","2010-07-08",1,"2010-07-09",0,2,null,"Help Desk::Service Center"," Voice"," Mac OS X 10.6",null," Macintosh"," Hardware",null,null," Hardware"," Hardware,  Mac OS X 10.6,  Macintosh,  Voice"]
[1281556,"Help Desk::Business Help","waiting","\"Unit of Measure\" error when entering Req. in Ecat/USA Scientfic","cbeckman","Biology","Current Employee",2010,7,"2010-07-07","2010-08-04",null,"2010-07-07",0,null,27,null,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1281557,"Help Desk::Accounts","resolved","SIPB account sponsorship for Robert Nishihara","gdb","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-08",1,"2010-07-08",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281577,"Mobile Devices","resolved","[Fwd: New exchange mail set up]","patdixon","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-07","2010-07-13","2010-07-13","2010-07-08",1,"2010-07-13",5,6,null,"Mobile Devices"]
[1281613,"Help Desk::Accounts","resolved","Request for kto list from user whincop","whincop","Music and Theater Arts Section","Current Employee",2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-08",1,"2010-07-08",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281616,"Help Desk::Accounts","resolved","Request for manalis-lab list from user feijo","feijo","Biological Engineering","Current Student",2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-08",1,"2010-07-08",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281619,"Help Desk::Accounts","resolved","Change Display Name","hamed_al","Civil and Environmental Eng","Current Student",2010,7,"2010-07-07","2010-07-09","2010-07-09","2010-07-08",1,"2010-07-09",0,2,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281625,"Help Desk::Call Center","resolved","register xbox","zcarr","Management","Current Student",2010,7,"2010-07-07","2010-07-08","2010-07-08","2010-07-08",1,"2010-07-08",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null," DHCP",null,null,null," DHCP,  E-Mail"]
[1281657,"Help Desk::Business Help","resolved","Direct Deposit Bank Name","apruden","Urban Studies & Planning","Current Employee",2010,7,"2010-07-07","2010-07-19","2010-07-19","2010-07-08",1,"2010-07-19",11,12,11,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281699,"Help Desk::Accounts","resolved","DME mailing list","steven.g.lam@gmail.com",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281718,"Help Desk::Accounts","resolved","password reset needed","zplanner",null,"Moira Account",2010,7,"2010-07-08","2010-07-12","2010-07-12","2010-07-08",0,"2010-07-12",2,4,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281762,"Mobile Devices","resolved","BES Account requests for today","bowser","Information Services & Technology","Current Employee",2010,7,"2010-07-08","2010-07-21","2010-07-21","2010-07-08",0,"2010-07-21",13,13,null,"Mobile Devices"]
[1281769,"Help Desk::Accounts","resolved","certificate renewal","dtracey","Plasma Science and Fusion Center","Current Employee",2010,7,"2010-07-08","2010-07-12","2010-07-12","2010-07-08",0,"2010-07-12",2,4,4,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281810,"Help Desk::Accounts","resolved","Request for ptmscout_admin_white list from user knaegle","knaegle","Department of Biological Engineering","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281827,"Help Desk::Service Center","resolved","Blue screen of death  - please diag","bkdavis","School of Humanities, Arts, & Social Sci","Current Employee",2010,7,"2010-07-08","2010-07-21","2010-07-21","2010-07-08",0,"2010-07-16",6,13,13,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice,  Windows XP"]
[1281830,"Help Desk::Call Center","resolved","Mac installing VPN fails with Chrome","daniella","Physics","Current Student",2010,7,"2010-07-08","2010-07-12","2010-07-12","2010-07-08",0,"2010-07-09",0,4,null,"Help Desk::Call Center"," E-Mail"," Mac OS X 10.6",null," Macintosh"," VPN",null,null,null," E-Mail,  Mac OS X 10.6,  Macintosh,  VPN"]
[1281839,"Help Desk::Business Help","waiting","FW: STAPLES error message screen shot","mcnamara","Procurement","Current Employee",2010,7,"2010-07-08","2010-07-22",null,"2010-07-08",0,null,14,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281855,"Help Desk::Business Help","resolved","Authorizations for CSAIL dept.","gstump",null,"Moira Account",2010,7,"2010-07-08","2010-07-28","2010-07-28","2010-07-08",0,"2010-07-28",20,20,20,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1281862,"Help Desk::Call Center","resolved","Tracking IP location","N/A",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Network:Other",null,null,null," Network:Other,  Voice"]
[1281863,"Help Desk::Athena","resolved","How to install texmaker and kile permanently on Athena account?","gyz","Mathematics","Current Student",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281886,"Help Desk::Call Center","resolved","Exchange mail over quota","isaacd",null,"Moira Account",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Exchange",null,null,null," Exchange,  Voice"]
[1281893,"Help Desk::Call Center","resolved","Fetch installation -- missing certificates","mauro_","Media Laboratory","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," Certificates",null,null,null," Certificates,  Mac OS X 10.6,  Macintosh,  Voice"]
[1281905,"Help Desk::Call Center","resolved","Transaction Report Error","yugo","Chemical Engineering","Current Student",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice,  Windows XP"]
[1281917,"Help Desk::Backup","resolved","TSM down?","ortega","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-08","2010-07-09","2010-07-09","2010-07-09",1,"2010-07-09",0,1,1,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281922,"Help Desk::Service Center","resolved","Clicking hard drive","swinig","Information Services & Technology","Current Employee",2010,7,"2010-07-08","2010-07-13","2010-07-13","2010-07-08",0,"2010-07-13",4,5,null,"Help Desk::Service Center"," Voice",null,null," Macintosh",null,null,null," Hardware"," Hardware,  Macintosh,  Voice"]
[1281924,"Help Desk::Call Center","resolved","Multiple cert prompts sapweb requisitions","rbatista","Nuclear Science and Engineering","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice,  Windows"]
[1281927,"Help Desk::Backup","resolved","TSM connection to server problem?","ymoret","Civil and Environmental Eng","Current Student",2010,7,"2010-07-08","2010-07-12","2010-07-12","2010-07-08",0,"2010-07-09",0,4,4,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1281938,"Help Desk::Accounts","resolved","MIT email address","SHUNT3@PARTNERS.ORG",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1281942,"Help Desk::Call Center","resolved","Mac vpn installation problem with Chrome and Safari","nmclean","Earth, Atmos & Planetary Sci","Current Student",2010,7,"2010-07-08","2010-07-13","2010-07-13","2010-07-08",0,"2010-07-13",0,5,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",10.5," Macintosh"," VPN",null,null,null," 10.5,  E-Mail,  Mac OS X,  Macintosh,  VPN"]
[1281945,"Help Desk::Call Center","resolved","intermittent send mail problems Apple Mail","toxop","Nuclear Science and Engineering","Current Employee",2010,7,"2010-07-08","2010-07-20","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5"," 10.5.8"," Macintosh"," AppleMail",3,null,null," 10.5.8,  3,  AppleMail,  Mac OS X 10.5,  Macintosh,  Voice"]
[1281965,"Help Desk::HDweb","resolved","Dreamweaver question","ltovar","Office of Minority Education","Current Employee",2010,7,"2010-07-08","2010-07-09","2010-07-09","2010-07-08",0,"2010-07-09",1,1,1,"Help Desk::Call Center"," Voice"," Windows XP"," SP3"," PC"," DreamWeaver"," CS3",null,null," CS3,  DreamWeaver,  PC,  SP3,  Voice,  Windows XP"]
[1281979,"Help Desk::Accounts","resolved","password reset (for pay stubs)","dekyi","Division of Comparative Medicine","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1281981,"Help Desk::Accounts","resolved","reactivating old account","jbird","Mathematics","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1281991,"Help Desk::Call Center","resolved","Deleting palm data from mac","pgs@mit.edu",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," Other"," Palm Desktop",null,null," Mac OS X 10.5,  Macintosh,  Other,  Palm Desktop,  Voice"]
[1281999,"Help Desk::Call Center","resolved","outgoing server not working for apple mail?","paulate","Mechanical Engineering","Current Student",2010,7,"2010-07-08","2010-07-19","2010-07-19","2010-07-08",0,"2010-07-19",0,11,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," AppleMail",null,null,null," AppleMail,  E-Mail,  Mac OS X,  Macintosh"]
[1282011,"Help Desk::Accounts","resolved","password reset","brignole",null,"Moira Account",2010,7,"2010-07-08","2010-07-08","2010-07-08",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1282025,"Help Desk::Service Center","resolved","Help! Windows Not Genuine Error","rr11","Management","Current Student",2010,7,"2010-07-08","2010-07-09","2010-07-09","2010-07-08",0,"2010-07-09",0,1,0,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC",null,null,null," Walk-Ins"," E-Mail,  PC,  Walk-Ins,  Windows 7"]
[1282033,"Help Desk::Call Center","resolved","windows 7 activation issue","dmterry@mit.edu",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC",null,null,null,null," PC,  Voice,  Windows 7"]
[1282037,"Mobile Devices","resolved","Android OS","dionl",null,"Non Current Student",2010,7,"2010-07-08","2010-07-09","2010-07-09","2010-07-08",0,"2010-07-09",0,1,1,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282045,"Help Desk::Call Center","resolved","assistance with iphone /exchange email configs.","hjacoby","Sloan School of Management","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," iOS",null," Mobile Device"," Email:Other"," iphone /exchange",null,null," Email:Other,  Mobile Device,  Voice,  iOS,  iphone /exchange"]
[1282062,"Help Desk::Call Center","resolved","Cannot access Exchange account?","patdixon","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1282063,"Help Desk::Service Center","resolved","Problems Booting","sergniko",null,"Non Current Student",2010,7,"2010-07-08","2010-07-15","2010-07-15","2010-07-08",0,"2010-07-15",0,7,null,"Help Desk::Service Center"," Walkin"," Windows XP",null," PC",null,null,null," Software"," PC,  Software,  Walkin,  Windows XP"]
[1282068,"Help Desk::Business Help","resolved","RFP issue: problemto submit the requst","N/A",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1282071,"Help Desk::Call Center","resolved","MATLAB on Windows 7 Enterprise 64 Bit","mparness","Engineering Systems Division","Current Student",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," E-Mail"," Windows 7"," 64 bit"," PC"," VPN",null,null,null," 64 bit,  E-Mail,  PC,  VPN,  Windows 7"]
[1282073,"Help Desk::Accounts","resolved","How long does my account stay active after I leave MIT?","unknown",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1282080,"Help Desk::Service Center","resolved","Laptop blue screening","mvan","Information Services & Technology","Current Employee",2010,7,"2010-07-08","2010-07-27","2010-07-27","2010-07-26",18,"2010-07-27",0,19,null,"Help Desk::Service Center"," Voice"," Windows XP",null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice,  Windows XP"]
[1282082,"Help Desk::Accounts","resolved","what is my MIT ID number?","unknown",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1282089,"Help Desk::Call Center","resolved","Questions about MIT Sponsored Athena Account","maryk","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1282098,"Help Desk::Call Center","new","[hdtraining] Certification on Macintosh platform","drews","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-08","2010-07-13",null,null,null,null,0,null,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1282104,"Help Desk::Call Center","waiting","[hdtraining] Certification on Macintosh platform","drews","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-08","2010-07-12",null,null,null,null,4,null,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh",null,null,null,null," Mac OS X 10.6,  Macintosh,  Voice"]
[1282111,"Help Desk::Accounts","resolved","Request for activeminds locker from cdluna@mit.edu","cdluna","Brain and Cognitive Sciences","Current Student",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282131,"Help Desk::Accounts","resolved","Guest account request","adunn","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282133,"Help Desk::Accounts","resolved","Guest account request","davefoss@MIT.EDU",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282137,"Help Desk::Accounts","resolved","Quota increase request for CoLab locker","cbartoli","Urban Studies & Planning","Current Employee",2010,7,"2010-07-08","2010-07-12","2010-07-12","2010-07-08",0,"2010-07-12",2,4,4,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282145,"Help Desk::Call Center","resolved","Email doing crazy things","cbailey","Harvard/MIT Division of HST","Current Employee",2010,7,"2010-07-08","2010-07-15","2010-07-15","2010-07-15",7,"2010-07-15",0,7,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282148,"Help Desk::Call Center","resolved","Read Email using Ipad","N/A",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1282158,"Help Desk::Business Help","resolved","Tiimesheet was locked","blossom","Linguistics & Philosophy","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1282162,"Help Desk::Accounts","resolved","e-mail addresses","meinbres","Prog in Science, Technology, & Society","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282171,"Help Desk::Call Center","resolved","mail to cern bouncing","ctitus","Laboratory for Nuclear Science","Current Employee",2010,7,"2010-07-08","2010-07-15","2010-07-15","2010-07-08",0,"2010-07-15",6,7,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282175,"Help Desk::Business Help","resolved","Difficulty Accessing SAPweb for tax withholding and direct deposit","matthew.thoms@gmail.com",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,0,"Help Desk::Call Center"," E-Mail"," Mac OS X 10.6",null," Macintosh"," SAP, SAPWeb",null,null,null," E-Mail,  Mac OS X 10.6,  Macintosh,  SAP, SAPWeb"]
[1282177,"Help Desk::Business Help","resolved","Issue with StaplesLink","laurenm","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-08","2010-07-16","2010-07-16","2010-07-08",0,"2010-07-09",0,8,8,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282182,"Help Desk::Accounts","resolved","Biomicro equipment account","sgoldman","Biology","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282184,"Help Desk::Backup","resolved","tsm node no backups dillard on h","dillard@MIT.EDU",null,null,2010,7,"2010-07-08","2010-07-12","2010-07-12","2010-07-12",4,"2010-07-12",3,4,0,"Help Desk::Call Center"," Voice",null,null," PC"," TSM",6.1,null,null," 6.1,  PC,  TSM,  Voice"]
[1282189,"Help Desk::Call Center","resolved","machine is running very slow","fee","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-08","2010-07-15","2010-07-15","2010-07-08",0,"2010-07-15",7,7,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC",null,null,null,null," PC,  Voice,  Windows 7"]
[1282194,"Help Desk::Call Center","resolved","Boot Camp Windows Installation for Mac","etkim","Economics","Current Student",2010,7,"2010-07-08","2010-07-22","2010-07-22","2010-07-08",0,"2010-07-22",13,14,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh",null,null,null,null," E-Mail,  Mac OS X,  Macintosh"]
[1282198,"Help Desk::Call Center","resolved","Re: Quota increase request for CoLab locker","N/A",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08",null,null,"2010-07-08",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282202,"Help Desk::Backup","resolved","Account change for network charges","paulam","Center for Transportation & Logistics","Current Employee",2010,7,"2010-07-08","2010-07-09","2010-07-09","2010-07-09",1,"2010-07-09",0,1,1,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282211,"Help Desk::Call Center","resolved","Re: Quota increase request for CoLab locker","N/A",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08",null,null,"2010-07-08",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282212,"Help Desk::Call Center","resolved","Re: Quota increase request for CoLab locker","N/A",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08",null,null,"2010-07-08",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282221,"Mobile Devices","resolved","BES","wangal","Information Services & Technology","Current Employee",2010,7,"2010-07-08","2010-07-09","2010-07-09","2010-07-08",0,"2010-07-09",0,1,null,"Mobile Devices"]
[1282230,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","burfeind","Information Services & Technology","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282231,"Help Desk::Call Center","resolved","apple mail exchange migration complications","bori","Mechanical Engineering","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X"," 10.5.8"," Macintosh"," Exchange",null,null,null," 10.5.8,  Exchange,  Mac OS X,  Macintosh,  Voice"]
[1282238,"Help Desk::Accounts","resolved","Request for Academic_Expo list from user cokeke","cokeke","Economics","Current Student",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282266,"Help Desk::Call Center","resolved","Re: Quota increase request for CoLab locker","N/A",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08",null,null,"2010-07-08",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282268,"Help Desk::Service Center","resolved","Dell XPS one going extremely slow","msmarple","Laboratory for Nuclear Science","Current Employee",2010,7,"2010-07-08","2010-07-14","2010-07-14","2010-07-08",0,"2010-07-14",0,6,null,"Help Desk::Service Center"," Voice"," Windows Vista",null," PC",null,null,null," Software"," PC,  Software,  Voice,  Windows Vista"]
[1282272,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Choose a Schedule For Your Backup","clay","Human Resources","Current Employee",2010,7,"2010-07-08","2010-08-03","2010-08-03","2010-07-09",1,"2010-07-09",24,26,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282274,"Help Desk::Accounts","resolved","Forwarding","fisb@MIT.EDU",null,null,2010,7,"2010-07-08","2010-07-12","2010-07-12","2010-07-08",0,"2010-07-08",2,4,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282275,"Help Desk::Call Center","resolved","Recommendations for setting delegate in AppleMail Exchange","viking","MIT Energy Initiative","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X,  Macintosh,  Voice"]
[1282278,"Help Desk::Call Center","resolved","email backup","yunsk",null,"Non Current Student",2010,7,"2010-07-08","2010-07-09","2010-07-09","2010-07-09",1,"2010-07-09",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282292,"Help Desk::Call Center","resolved","Re: Quota increase request for CoLab locker","N/A",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08",null,null,"2010-07-08",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282293,"Help Desk::Call Center","resolved","Re: Quota increase request for CoLab locker","N/A",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08",null,null,"2010-07-08",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282295,"Help Desk::Accounts","resolved","quota increase for http://colabradio.mit.edu/ ?","alexam","Urban Studies & Planning","Current Employee",2010,7,"2010-07-08","2010-07-22","2010-07-22","2010-07-08",0,"2010-07-08",0,14,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282311,"Help Desk::Service Center","resolved","t31","seungeun","Spectroscopy Laboratory","Current Employee",2010,7,"2010-07-08","2010-07-27","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Service Center"," Voice"," Windows XP",null,null,null,null,null," Walk-Ins"," Voice,  Walk-Ins,  Windows XP"]
[1282322,"RCC::WestCampus","resolved","help-non-browser request in W71","krmabe","Aeronautics and Astronautics","Current Student",2010,7,"2010-07-08","2010-07-09","2010-07-09","2010-07-09",1,"2010-07-09",0,1,null,"RCC::WestCampus",null," Windows 7",null," PC",null,null,null,null," PC,  Windows 7"]
[1282337,"Help Desk::Call Center","resolved","Re: Quota increase request for CoLab locker","N/A",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08",null,null,"2010-07-08",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282340,"Help Desk::Call Center","waiting","Msgs he's sent aren't showing up in Sent Items","rrdasari","Spectroscopy Laboratory","Current Employee",2010,7,"2010-07-08","2010-08-02",null,"2010-07-08",0,null,14,null,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Outlook",2007,null,null," 2007,  Outlook,  PC,  Voice,  Windows XP"]
[1282346,"Help Desk::Call Center","resolved","website issue","edmund_w","Lab for Manufacturing & Productivity","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1282360,"Help Desk::Accounts","resolved","rcmd srvtab needed for dit.mit.edu","alexp","Information Services & Technology","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282367,"Help Desk::Accounts","resolved","Night Shift","lstcroix","Facilities Administration","Current Employee",2010,7,"2010-07-08","2010-07-12","2010-07-12","2010-07-08",0,"2010-07-12",2,4,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282383,"Help Desk::Call Center","resolved","Problem?","N/A",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1282384,"Help Desk::Call Center","resolved","Computer problems","janetrev","Koch Inst - Integrative Cancer Research","Current Employee",2010,7,"2010-07-08","2010-07-09","2010-07-09",null,null,"2010-07-09",0,1,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1282387,"Mobile Devices","resolved","New Blackberry","njannini","Sloan School of Management","Current Employee",2010,7,"2010-07-08","2010-07-09","2010-07-09","2010-07-08",0,"2010-07-09",0,1,null,"Mobile Devices"]
[1282388,"Help Desk::Service Center","resolved","Infected dell","flemingl","Department of Biological Engineering","Current Employee",2010,7,"2010-07-08","2010-07-27","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Service Center"," Voice"," Windows 7",null,null,null,null,null," Walk-Ins"," Voice,  Walk-Ins,  Windows 7"]
[1282427,"Help Desk::Call Center","resolved","matlab issue","N/A",null,null,2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1282440,"Help Desk::Accounts","resolved","Request for gsc-oc-coordinators2010 list from user dighe","dighe","Mechanical Engineering","Current Student",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282463,"Mobile Devices","resolved","iPhone vpn request","mail@mreuter.com",null,null,2010,7,"2010-07-08","2010-07-13","2010-07-13","2010-07-08",0,"2010-07-09",0,5,null,"Mobile Devices"]
[1282473,"Help Desk::Service Center","resolved","Initial diagnosis of laptop noise - HP laptop","modarres","Mechanical Engineering","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1282483,"Help Desk::Accounts","resolved","sloan student Jo¿¿o can't sign into email","jgviolante@gmail.com",null,null,2010,7,"2010-07-08","2010-07-12","2010-07-12","2010-07-08",0,"2010-07-12",2,4,3,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1282486,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","jgcwell","Biology","Current Student",2010,7,"2010-07-08","2010-07-09","2010-07-09","2010-07-09",1,"2010-07-09",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282491,"Help Desk::Service Center","resolved","Very slow MacBook Air","kleppner","Physics","Current Employee",2010,7,"2010-07-08","2010-07-26","2010-07-26","2010-07-08",0,"2010-07-22",0,18,18,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh",null,null,null," Hardware"," Hardware,  Mac OS X,  Macintosh,  Voice"]
[1282495,"Help Desk::Call Center","resolved","new 'AVC device'","mbmattes","Architecture","Current Student",2010,7,"2010-07-08","2010-07-27","2010-07-27","2010-07-12",4,"2010-07-27",14,19,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC",null,null,null,null," E-Mail,  PC,  Windows XP"]
[1282506,"Help Desk::Call Center","resolved","setting up Mail program to read Exchange mail","hmj","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X 10.5,  Macintosh,  Voice"]
[1282520,"Help Desk::Call Center","resolved","Calendar","donnaon","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-08","2010-07-09","2010-07-09","2010-07-09",1,"2010-07-09",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282522,"Help Desk::Call Center","resolved","forgot kerberos password (goal: get certificates)","krisjohn","List Visual Arts Center","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5"," 10.5.8"," Macintosh"," Certificates"," Safari",null,null," 10.5.8,  Certificates,  Mac OS X 10.5,  Macintosh,  Safari,  Voice"]
[1282531,"Help Desk::Accounts","resolved","Machine -email account","sgoldman","Biology","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282540,"Help Desk::Call Center","resolved","would like to print to pdf","ymoret","Civil and Environmental Eng","Current Student",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Other",null,null,null," Other,  PC,  Voice,  Windows"]
[1282558,"Help Desk::Call Center","resolved","can't send email in Apple Mail","kwbrody","Office of the Provost","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X 10.6,  Macintosh,  Voice"]
[1282559,"Help Desk::Call Center","resolved","forgot voicemail pin","mamin","Physics","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Other"," Other"," VOIP",null,null," Other,  Unknown,  VOIP,  Voice"]
[1282562,"Help Desk::Call Center","resolved","XSS error when placing apple order via ECAT3","kesimons","Materials Science and Engineering","Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Internet Explorer",null,null,null," Internet Explorer,  PC,  Voice,  Windows"]
[1282570,"Help Desk::Call Center","resolved","5 VoIP phones still don't work in E48","isabou","Consortium on Financing Higher Education","Current Employee",2010,7,"2010-07-08","2010-07-09","2010-07-09","2010-07-08",0,"2010-07-09",0,1,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1282604,"Help Desk::Call Center","resolved","direct deposit, application failed due to unknown error","dloginov",null,"Non Current Student",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Other",null," Other"," SAP, SAPWeb",null,null,null," Other,  SAP, SAPWeb,  Voice"]
[1282605,"Help Desk::Call Center","resolved","Advice on replacing cell contents in Excel","mona09","Engineering Systems Division","Current Student",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Excel",null,null,null," Excel,  Unknown,  Voice"]
[1282612,"Help Desk::Call Center","resolved","empty a mail folder","bbroder",null,"Non Current Employee",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,null,"Help Desk::Call Center"," Voice"," Other",null," Other"," Webmail",null,null,null," Other,  Voice,  Webmail"]
[1282619,"Help Desk::Call Center","resolved","Trying to configure AppleMail (IMAP) but detecting Exchange","amfarid","Technology Development Program","Current Employee",2010,7,"2010-07-08","2010-07-09","2010-07-09","2010-07-08",0,"2010-07-09",0,1,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X,  Macintosh,  Voice"]
[1282643,"Help Desk::Accounts","resolved","Athena Account Registration","ekamenet@yahoo.com",null,null,2010,7,"2010-07-08","2010-07-13","2010-07-13","2010-07-09",1,"2010-07-13",2,5,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282667,"Help Desk::Accounts","resolved","Request for AeroAstro128C list from user ykmizu","ykmizu","Aeronautics and Astronautics","Current Student",2010,7,"2010-07-08","2010-07-09","2010-07-09","2010-07-09",1,"2010-07-09",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282671,"Help Desk::Business Help","resolved","Issue with SAPweb for MIT Club","bnear","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-08","2010-07-08","2010-07-08","2010-07-08",0,"2010-07-08",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282682,"Help Desk::Call Center","resolved","Problem with home directory on blart.mit.edu in BIOINSTLAB container","scwass","Department of Biological Engineering","Current Employee",2010,7,"2010-07-08","2010-07-15","2010-07-15","2010-07-09",1,"2010-07-15",6,7,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC",null,null," win.mit.edu",null," E-Mail,  PC,  Windows,  win.mit.edu"]
[1282701,"Help Desk::Call Center","resolved","Outlook 2007, saving Sent Messages on IMAP folder","jdtg","Chemical Engineering","Current Student",2010,7,"2010-07-09","2010-07-13","2010-07-13","2010-07-12",3,"2010-07-13",0,4,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," Outlook",2007,null,null," 2007,  E-Mail,  Outlook,  PC,  Windows"]
[1282744,"Help Desk::Call Center","resolved","Windows 7","saher.ahwal@gmail.com",null,null,2010,7,"2010-07-09","2010-07-13","2010-07-13","2010-07-09",0,"2010-07-09",3,4,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC",null,null,null,null," E-Mail,  PC,  Windows 7"]
[1282749,"Help Desk::Accounts","resolved","Changing Email Sender Name","ekeane",null,"Non Current Student",2010,7,"2010-07-09","2010-07-12","2010-07-12","2010-07-09",0,"2010-07-09",0,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282797,"Help Desk::Accounts","resolved","Guest account request","kasper",null,"Moira Account",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282833,"Help Desk::Accounts","resolved","Forwarding MIT email","pdhyun",null,"Non Current Student",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282836,"Help Desk::Call Center","resolved","Re: [istweb] SAS software","mohsenin","Architecture","Current Student",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282840,"Mobile Devices","resolved","FW: i Phone 4","bowser","Information Services & Technology","Current Employee",2010,7,"2010-07-09","2010-07-13","2010-07-13","2010-07-09",0,"2010-07-13",0,4,null,"Mobile Devices"]
[1282844,"Help Desk::Accounts","resolved","voice mail: needed ID number","NotificationService@sylantro.mit.edu",null,null,2010,7,"2010-07-09","2010-07-09","2010-07-09",null,null,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282872,"Help Desk::Business Help","resolved","PJCORN authority on #6921701","pjcorn","Nuclear Science and Engineering","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282918,"Help Desk::Accounts","resolved","Guest account request","cgoodman","Sloan School of Management","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282938,"Help Desk::Call Center","resolved","showed client how to mark messages as read in Apple Mail","pless","Physics","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X,  Macintosh,  Voice"]
[1282942,"Help Desk::Accounts","resolved","New Employee <sigh>","lrm100@gmail.com",null,null,2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282954,"Help Desk::Business Help","resolved","Can't access Time Sheets, Direct Deposit, etc","casung","Urban Studies and Planning","Current Student",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282957,"Help Desk::Accounts","resolved","mailbox quota","youcef","Mechanical Engineering","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1282968,"Help Desk::Call Center","resolved","Need help w/ IE","john.kolterman@verizon.net",null,null,2010,7,"2010-07-09","2010-07-13","2010-07-13","2010-07-12",3,"2010-07-13",0,4,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC"," Internet Explorer",null,null,null," E-Mail,  Internet Explorer,  PC,  Windows XP"]
[1282977,"Help Desk::Business Help","resolved","Access to Staples, eCAT vendor, need to click No on the security warning","ccharles","Research Laboratory of Electronics","Current Employee",2010,7,"2010-07-09","2010-07-16","2010-07-16","2010-07-09",0,"2010-07-16",3,7,7,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1282994,"Help Desk::Service Center","resolved","machine won't boot, wants us to look at it","cholbrow@mit.edu",null,null,2010,7,"2010-07-09","2010-07-20","2010-07-20","2010-07-12",3,"2010-07-09",0,11,11,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null," Software"," PC,  Software,  Voice,  Windows XP"]
[1283017,"Help Desk::Accounts","resolved","email forward","drewhill",null,"Non Current Student",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283041,"Mobile Devices","resolved","BES request: jmlong","jmlong","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-09","2010-07-13","2010-07-13","2010-07-09",0,"2010-07-13",0,4,null,"Mobile Devices"]
[1283051,"Help Desk::Call Center","resolved","Timely limited email-account?","hammes",null,"Non Current Student",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283059,"Help Desk::Service Center","resolved","run virus scan on system","oabiodun","Chemical Engineering","Current Student",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,0,"Help Desk::Call Center"," Walkin"," Windows XP",null," PC",null,null,null," Software"," PC,  Software,  Walkin,  Windows XP"]
[1283083,"Help Desk::Service Center","resolved","Screen problems - Dell Inspiron 1525","peloquin","Information Services & Technology","Current Employee",2010,7,"2010-07-09","2010-07-13","2010-07-13","2010-07-09",0,"2010-07-13",3,4,null,"Help Desk::Service Center"," Walkin"," Windows Vista",null," PC"," Hardware",null,null," Hardware"," Hardware,  PC,  Walkin,  Windows Vista"]
[1283086,"Help Desk::Service Center","resolved","vista update caused usb driver problems on Dell Vostro 1400","boccazzi","Biology","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,0,"Help Desk::Call Center"," Walkin"," Windows Vista"," Vista"," PC",null,null,null," Software"," PC,  Software,  Vista,  Walkin,  Windows Vista"]
[1283092,"Help Desk::Call Center","resolved","Help Please","kontob","Sponsored & Genl A/R & Cashier","Current Employee",2010,7,"2010-07-09","2010-07-22","2010-07-22","2010-07-09",0,"2010-07-22",12,13,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283098,"Help Desk::Call Center","resolved","trying to complete payroll forms, getting error","krg",null,"Non Current Student",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice"]
[1283099,"Help Desk::Call Center","resolved","Mac VPN.mit.edu - web installation unsuccessful","jessicaj","School of Engineering-UPOP","Current Employee",2010,7,"2010-07-09","2010-07-12","2010-07-12","2010-07-09",0,"2010-07-12",0,3,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6"," 10.6.4"," Macintosh"," VPN",null,null,null," 10.6.4,  Mac OS X 10.6,  Macintosh,  VPN,  Voice"]
[1283100,"Help Desk::Call Center","resolved","Problem accessing Time sheet in Sapweb","nmessuri","Campus Activities Complex","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283108,"Help Desk::Call Center","resolved","Mac VPN Can't access web browsers or any other internet pages","ncloutie","Office of Development Services","Current Employee",2010,7,"2010-07-09","2010-08-03","2010-08-03","2010-07-13",4,"2010-07-31",10,25,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," VPN",null,null,null," E-Mail,  Mac OS X,  Macintosh,  VPN"]
[1283118,"Help Desk::Call Center","resolved","renewing my personal certificate problem","cellas","MIT Press","Current Employee",2010,7,"2010-07-09","2010-07-22","2010-07-22","2010-07-09",0,"2010-07-22",12,13,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283124,"Help Desk::Call Center","resolved","access denied to sapweb","yal1@mit.edu",null,null,2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice"]
[1283129,"Help Desk::Call Center","resolved","computer/printer connection","kson","Koch Inst - Integrative Cancer Research","Current Employee",2010,7,"2010-07-09","2010-08-03","2010-08-03","2010-07-20",11,"2010-08-03",14,25,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Printing",null,null,null," E-Mail,  Mac OS X,  Macintosh,  Printing"]
[1283135,"Help Desk::Call Center","resolved","question about next version of student matlab","jegold","Economics","Current Student",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Other"," matlab",null,null," Other,  Unknown,  Voice,  matlab"]
[1283139,"Help Desk::Accounts","resolved","Password reset","kewinn","Facilities Repair & Maintenance","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1283143,"Help Desk::Accounts","resolved","reactivate old account","yanni","Prog in Science, Technology, & Society","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1283147,"Help Desk::Call Center","resolved","m language database breach","trobins","Office of the President","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1283162,"Help Desk::Service Center","resolved","Dell tower shuts down, can't reboot","ksshim","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-09","2010-07-13","2010-07-13","2010-07-09",0,"2010-07-13",0,4,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Software"," PC,  Software,  Voice"]
[1283188,"Help Desk::Service Center","resolved","Blue screens","jdevito","DUE Desktop Support","Current Employee",2010,7,"2010-07-09","2010-07-12","2010-07-12","2010-07-09",0,"2010-07-12",3,3,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1283190,"Mobile Devices","resolved","iPhone mail client issues with MIT mail","singsing","Science, Technology & Society","Current Student",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283198,"Help Desk::Call Center","resolved","Suspicious e-mail","montag","Chemistry","Current Employee",2010,7,"2010-07-09","2010-07-12","2010-07-12","2010-07-09",0,"2010-07-09",0,3,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283200,"Help Desk::Call Center","resolved","trouble with certificates","dmatty","Engineering Systems Division","Current Student",2010,7,"2010-07-09","2010-07-09","2010-07-09",null,null,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Certificates"," internet explorer",null,null," Certificates,  PC,  Voice,  Windows 7,  internet explorer"]
[1283207,"Help Desk::Accounts","resolved","Problems with Mailman email lists of CSSA","haiwang","Civil and Environmental Eng","Current Student",2010,7,"2010-07-09","2010-07-15","2010-07-15","2010-07-09",0,"2010-07-15",5,6,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283211,"Help Desk::Accounts","resolved","Please Set E-Mail Forward for JBRADFOR","mfoundas@PLANT.MIT.EDU",null,null,2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283214,"Help Desk::Accounts","resolved","Please Set E-mail Forward for JPRESTON","mfoundas@PLANT.MIT.EDU",null,null,2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283236,"Help Desk::Call Center","resolved","Problem with certificate","eric.jacquier@gmail.com",null,null,2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283245,"Help Desk::Accounts","resolved","Guest account request","tclewley","Koch Inst - Integrative Cancer Research","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283252,"Help Desk::Accounts","resolved","email forwarding","klove","Chemical Engineering","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283257,"Help Desk::Call Center","resolved","Instructed client how to change page orientation in Word","bgranese","Ofc of the Dean for Graduate Education","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Word",null,null,null," PC,  Voice,  Windows XP,  Word"]
[1283259,"Help Desk::Call Center","resolved","Internet Explorer crashing computer","cintia","Lab for Manufacturing & Productivity","Current Employee",2010,7,"2010-07-09","2010-07-23","2010-07-23","2010-07-09",0,"2010-07-23",13,14,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Internet Explorer",7,null,null," 7,  Internet Explorer,  PC,  Voice,  Windows XP"]
[1283262,"Help Desk::Call Center","resolved","computer buying advice","tscizzle@yahoo.com",null,null,2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice"," Other",null," Other"," Other",null,null,null," Other,  Voice"]
[1283264,"Help Desk::Athena","resolved","large cpu usage on no-knife.mit.edu","difley","Chemistry","Current Employee",2010,7,"2010-07-09","2010-07-29","2010-07-29","2010-07-09",0,"2010-07-29",19,20,null,"Help Desk::Athena"," Voice",null,null,null,null,null,null,null," Voice"]
[1283278,"Help Desk::Call Center","resolved","exceeding mailbox quota--need help!","hneisen","Biology","Current Employee",2010,7,"2010-07-09","2010-07-16","2010-07-16","2010-07-09",0,"2010-07-16",6,7,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283281,"Help Desk::Accounts","resolved","Question re: wiki's","jcyr","Information Services & Technology","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283282,"Help Desk::Accounts","resolved","srvtab request for host media1e.mit.edu from user mboyd","mboyd","Physics","Current Student",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283283,"Help Desk::Accounts","resolved","Alison Cappellieri","jcolon","Economics","Current Employee",2010,7,"2010-07-09","2010-07-14","2010-07-14","2010-07-09",0,"2010-07-09",0,5,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283288,"Help Desk::Accounts","resolved","open account for Eugue Bubis","lnelms","Information Services & Technology","Current Employee",2010,7,"2010-07-09","2010-07-13","2010-07-13","2010-07-09",0,"2010-07-09",0,4,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283305,"Help Desk::Backup","waiting","Form submission from: TSM Backup: Cancel Your TSM Account","pspangle","Student Activities","Current Employee",2010,7,"2010-07-09","2010-07-12",null,"2010-07-12",3,null,0,null,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283306,"Help Desk::Call Center","resolved","asking if monitor is compatible with desktop","ymei","Chemical Engineering","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,0,"Help Desk::Service Center"," Voice"," Windows XP",null," PC"," Hardware"," new monitor",null,null," Hardware,  PC,  Voice,  Windows XP,  new monitor"]
[1283329,"Help Desk::Call Center","resolved","Configuration problem - AppleMail","hmj","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X 10.5,  Macintosh,  Voice"]
[1283333,"Help Desk::Service Center","resolved","Check external hard disk to see if it still accessible","alexp","Information Services & Technology","Current Employee",2010,7,"2010-07-09","2010-07-22","2010-07-22","2010-07-09",0,"2010-07-22",0,13,13,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh",null,null,null," Software"," Mac OS X,  Macintosh,  Software,  Voice"]
[1283341,"Help Desk::Service Center","resolved","Reinstall of Windows XP","kofiani","Mechanical Engineering","Current Student",2010,7,"2010-07-09","2010-07-16","2010-07-16","2010-07-09",0,"2010-07-16",0,7,7,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null," Software"," PC,  Software,  Voice,  Windows XP"]
[1283352,"Help Desk::Call Center","resolved","help getting into concur","mcollette@mit.edu",null,null,2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Touchstone",null,null,null," Mac OS X,  Macintosh,  Touchstone,  Voice"]
[1283364,"Help Desk::Call Center","resolved","couldn't find paintbrush palette in powerpoint","kstryker","Mechanical Engineering","Current Employee",2010,7,"2010-07-09","2010-07-16","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Powerpoint",null,null,null," Mac OS X,  Macintosh,  Powerpoint,  Voice"]
[1283366,"Help Desk::Accounts","resolved","request for email forward","mauro_","Media Laboratory","Current Employee",2010,7,"2010-07-09","2010-07-13","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283369,"Help Desk::Call Center","resolved","Access Denied","kaji",null,"Non Current Student",2010,7,"2010-07-09","2010-07-16","2010-07-16","2010-07-09",0,"2010-07-16",6,7,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283372,"Mobile Devices","resolved","Thanks/Question","flevy","Urban Studies & Planning","Current Employee",2010,7,"2010-07-09","2010-07-13","2010-07-13","2010-07-12",3,"2010-07-13",0,4,null,"Mobile Devices"]
[1283377,"Help Desk::Accounts","resolved","Changing e-mail address","alison.caitlin@gmail.com",null,null,2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283378,"RCC::WestCampus","resolved","help-non-browser request in W71","krmabe","Aeronautics and Astronautics","Current Student",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"RCC::WestCampus",null," Windows 7",null," PC",null,null,null,null," PC,  Windows 7"]
[1283384,"Help Desk::Accounts","resolved","forwarding mail","jjbarton@MIT.EDU",null,null,2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283385,"Help Desk::Accounts","resolved","FW: IST Athena Account Registration Help","emilyh","Sloan School of Management","Current Employee",2010,7,"2010-07-09","2010-07-15","2010-07-15","2010-07-09",0,"2010-07-15",5,6,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283399,"Help Desk::Service Center","waiting","Unable to boot up the machine","lsong","Urban Studies and Planning","Current Student",2010,7,"2010-07-09","2010-08-03",null,"2010-07-09",0,null,25,null,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh",null,null,null," Walk-Ins"," Mac OS X,  Macintosh,  Voice,  Walk-Ins"]
[1283410,"Help Desk::Call Center","resolved","Inquiry about exporting TechTime(tm) data","gsfs","Laboratory for Nuclear Science","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," TechTime",null,null,null," Mac OS X,  Macintosh,  TechTime,  Voice"]
[1283416,"Help Desk::Accounts","resolved","request for assistance in creating a Wiki","dbarber","Security & Emergency Management Office","Current Employee",2010,7,"2010-07-09","2010-07-12","2010-07-12","2010-07-09",0,"2010-07-12",2,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283422,"Help Desk::Business Help","resolved","Cannot access Tax Withholding and Direct Deposit forms","sdg1","Prog in Media Arts Sciences","Current Student",2010,7,"2010-07-09","2010-07-19","2010-07-19","2010-07-09",0,"2010-07-19",9,10,10,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283445,"Help Desk::Call Center","resolved","client in building 1-173 having internet connectivity issues","moaven","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-09","2010-07-27","2010-07-27","2010-07-09",0,"2010-07-27",14,18,null,"Help Desk::Call Center"," Voice"," Mac OS X"," 10.5 or 10.6"," Macintosh"," Safari",null,null,null," 10.5 or 10.6,  Mac OS X,  Macintosh,  Safari,  Voice"]
[1283449,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","dbarber","Security & Emergency Management Office","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283465,"Help Desk::Accounts","resolved","Request for ist-projectreviews@mit.edu list from user pshepp@mit.edu","pshepp","Information Services & Technology","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283474,"Help Desk::Call Center","resolved","Sloan student needs to register for Kerb account","N/A",null,null,2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1283476,"Help Desk::Call Center","resolved","TSM node unlock; password reset","aed","Sloan School of Management","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Backup:Other",null,null,null," Backup:Other,  Unknown,  Voice"]
[1283479,"Help Desk::Accounts","resolved","questions about URLs, lockers and hostnames","counter",null,"Non Current Student",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1283490,"Help Desk::Accounts","resolved","srvtab request for host media1e.mit.edu from user mboyd","mboyd","Physics","Current Student",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283560,"Help Desk::Call Center","resolved","events calendar events not appearing on Picower's calendar","najatk","Picower Institute for Learning & Memory","Current Employee",2010,7,"2010-07-09","2010-07-27","2010-07-27","2010-07-09",0,"2010-07-27",17,18,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1283568,"Help Desk::Service Center","resolved","dell studio display problem","dpmcgaff","Chemical Engineering","Current Employee",2010,7,"2010-07-09","2010-07-13","2010-07-13","2010-07-09",0,"2010-07-13",1,4,null,"Help Desk::Service Center"," Voice"," Windows Vista",null," PC"," Hardware"," display",null," Hardware"," Hardware,  PC,  Voice,  Windows Vista,  display"]
[1283577,"Help Desk::Call Center","resolved","Windows 7 Licensing After Graduation","adam.lerer@gmail.com",null,null,2010,7,"2010-07-09","2010-07-12","2010-07-12","2010-07-12",3,"2010-07-12",0,3,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC",null,null,null,null," E-Mail,  PC,  Windows 7"]
[1283582,"Help Desk::Call Center","resolved","Entourage and Finder search","weissj","Harvard/MIT Division of HST","Current Employee",2010,7,"2010-07-09","2010-07-20","2010-07-20","2010-07-09",0,"2010-07-09",0,11,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Entourage",null,null,null," E-Mail,  Entourage,  Mac OS X,  Macintosh"]
[1283589,"Help Desk::Service Center","open","run diagnostics on macbook pro","pardisp","Office of the Provost","Current Employee",2010,7,"2010-07-09","2010-08-06","2010-07-26","2010-07-09",0,"2010-07-26",13,17,null,"Help Desk::Service Center"," Voice"," Mac OS X",null," Macintosh"," Hardware",null,null," Hardware"," Hardware,  Mac OS X,  Macintosh,  Voice"]
[1283614,"Help Desk::Business Help","resolved","benefits enrollment, error signing up","cleight","History Section","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,0,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," SAP, SAPWeb",null,null,null," Mac OS X,  Macintosh,  SAP, SAPWeb,  Voice"]
[1283615,"Help Desk::Call Center","resolved","remote access","jmello",null,"Moira Account",2010,7,"2010-07-09","2010-07-12","2010-07-12","2010-07-12",3,"2010-07-12",0,3,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC",null,null,null,null," E-Mail,  PC,  Windows"]
[1283616,"Help Desk::Business Help","resolved","Trying to enter Direct Deposit information","unknown",null,null,2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,0,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1283619,"Help Desk::Accounts","resolved","Requesting access to 4.182 locker and list","tfitz","Architecture","Current Employee",2010,7,"2010-07-09","2010-07-12","2010-07-12","2010-07-12",3,"2010-07-12",0,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283620,"Help Desk::Service Center","open","XP system corruption or hardware issue.","aran","Department of Biological Engineering","Current Employee",2010,7,"2010-07-09","2010-07-20",null,"2010-07-12",3,null,1,null,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC",null,null,null," Pickup - Delivery"," E-Mail,  PC,  Pickup - Delivery,  Windows XP"]
[1283623,"Help Desk::Call Center","resolved","Damaged file on jump drive","jundzilo","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-09","2010-07-12","2010-07-12","2010-07-09",0,"2010-07-12",0,3,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Operating System",null,null,null," Mac OS X,  Macintosh,  Operating System,  Voice"]
[1283624,"Help Desk::Accounts","resolved","Re: MIT account deactivation","emadum",null,"Non Current Student",2010,7,"2010-07-09","2010-07-12","2010-07-12","2010-07-12",3,"2010-07-12",0,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283629,"Help Desk::Call Center","resolved","set up x-win32","jhainm","Political Science","Current Employee",2010,7,"2010-07-09","2010-07-09","2010-07-09","2010-07-09",0,"2010-07-09",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Other"," x-win32",null,null," Other,  PC,  Voice,  Windows 7,  x-win32"]
[1283637,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","parrilo","Electrical Engineering-Computer Science","Current Employee",2010,7,"2010-07-09","2010-07-12","2010-07-12","2010-07-12",3,"2010-07-12",0,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283670,"Help Desk::Presales","resolved","Hardware Guidelines for Computing at MIT - incoming freshman","foleyfour@earthlink.net",null,null,2010,7,"2010-07-09","2010-07-12","2010-07-12","2010-07-12",3,"2010-07-12",0,3,1,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283772,"Help Desk::Call Center","resolved","Install Windows 7 on Mac","xiz","Management","Current Student",2010,7,"2010-07-10","2010-07-27","2010-07-27","2010-07-12",2,"2010-07-27",15,17,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," VMware",null,null,null," E-Mail,  Mac OS X,  Macintosh,  VMware"]
[1283790,"Help Desk::Call Center","resolved","Certificates","kkrontir",null,"Non Current Student",2010,7,"2010-07-10","2010-07-12","2010-07-12","2010-07-12",2,"2010-07-12",0,2,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283791,"Help Desk::Business Help","resolved","Problems accessing SapWeb for student groups","cyrillan","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-10","2010-07-12","2010-07-12","2010-07-12",2,"2010-07-12",0,2,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283794,"Help Desk::Call Center","resolved","subject evaluation results: error 500","ds1",null,"Non Current Student",2010,7,"2010-07-10","2010-07-27","2010-07-27","2010-07-12",2,"2010-07-27",15,17,null,"Help Desk::Call Center"," E-Mail",null,null," PC"," Internet Explorer",null,null,null," E-Mail,  Internet Explorer,  PC"]
[1283806,"RCC::WestCampus","open","help-non-browser request in W71","ruben_91","Chemistry","Current Student",2010,7,"2010-07-10","2010-08-02",null,"2010-07-11",1,null,21,null,null,"RCC::WestCampus",null," Windows XP",null," PC",null,null,null,null," PC,  Windows XP"]
[1283811,"Help Desk::Service Center","resolved",1287957,"cdodd","Mathematics","Current Student",2010,7,"2010-07-10","2010-07-19","2010-07-19","2010-07-12",2,"2010-07-15",0,9,7,"Help Desk::Call Center"," E-Mail"," Windows XP",null,null,null,null,null," Software"," E-Mail,  Software,  Windows XP"]
[1283813,"Help Desk::Call Center","resolved","No Access to Exchange Calendar Accounts","julietp","Center for Technology, Policy & Ind Dev","Current Employee",2010,7,"2010-07-10","2010-07-20","2010-07-20","2010-07-15",5,"2010-07-20",0,10,null,"Help Desk::Call Center"," E-Mail"," Mac OS X 10.6",null," Macintosh"," Exchange"," iCal",null,null," E-Mail,  Exchange,  Mac OS X 10.6,  Macintosh,  iCal"]
[1283827,"Help Desk::Call Center","resolved","Direct Deposit Error Report","huyifay@gmail.com",null,null,2010,7,"2010-07-10","2010-07-27","2010-07-27","2010-07-12",2,"2010-07-27",15,17,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283836,"Help Desk::Call Center","resolved","No wireless access after storm","akbarian","Civil and Environmental Eng","Current Student",2010,7,"2010-07-10","2010-07-11","2010-07-11","2010-07-11",1,"2010-07-11",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283847,"Help Desk::Call Center","resolved","matlab off-campus VPN problems","shimolu","Physics","Current Student",2010,7,"2010-07-10","2010-07-27","2010-07-27","2010-07-12",2,"2010-07-27",15,17,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC",null,null,null,null," E-Mail,  PC,  Windows XP"]
[1283856,"Help Desk::Service Center","resolved","LCD problem","eaphilli","Chemical Engineering","Current Student",2010,7,"2010-07-10","2010-07-13","2010-07-13","2010-07-12",2,"2010-07-13",0,3,null,"Help Desk::Service Center"," E-Mail",null,null," PC",null,null,null," Hardware"," E-Mail,  Hardware,  PC"]
[1283877,"Help Desk::UNIX/Linux","resolved","Setting up Email on Mozilla Thunderbird","gideonl",null,"Non Current Student",2010,7,"2010-07-11","2010-07-21","2010-07-21","2010-07-13",2,"2010-07-21",1,10,9,"Help Desk::Call Center"," E-Mail"," Linux",null," PC",null," Thunderbird",null,null," E-Mail,  Linux,  PC,  Thunderbird"]
[1283913,"Help Desk::Accounts","resolved","forwarding","kjamison",null,"Non Current Employee",2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283935,"Help Desk::Call Center","resolved","certificate","Jean.Tirole@tse-fr.eu",null,null,2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283939,"RCC::NorthWest","resolved","wireless request in NW10","mgutierr","Mechanical Engineering","Current Student",2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"RCC::NorthWest",null," Mac OS X",null," Macintosh",null,null,null,null," Mac OS X,  Macintosh"]
[1283959,"Help Desk::Accounts","resolved","Forward Request","ekilbane",null,"Non Current Student",2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283962,"Help Desk::Accounts","resolved","getting an account","MTNahill@winsor.edu",null,null,2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283972,"Help Desk::Accounts","resolved","Forwarding","walking.egg@gmail.com",null,null,2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1283993,"RCC::NorthWest","resolved","Poor and No internet connections at Edgerton House","yfrothmd","Professional Education Prog","Current Student",2010,7,"2010-07-11","2010-07-27","2010-07-27","2010-07-11",0,"2010-07-11",0,16,16,"Help Desk::Call Center"]
[1284000,"Help Desk::Accounts","resolved","[Mailman] Deleting lists","dbetser","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284011,"Help Desk::Accounts","resolved","MIT-email forwarding","spadilla",null,"Non Current Student",2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284022,"Help Desk::Accounts","resolved","Request for gsc-photocontest list from user sofiav","sofiav","Health Sciences & Technology","Current Student",2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284025,"Help Desk::Accounts","resolved","Email access","lagish@verizon.net",null,null,2010,7,"2010-07-11","2010-07-16","2010-07-16","2010-07-12",1,"2010-07-13",0,5,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284029,"Help Desk::Call Center","resolved","network usb device","strauss","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-11","2010-07-13","2010-07-13","2010-07-12",1,"2010-07-13",0,2,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284036,"Help Desk::Call Center","resolved","User: asabatin - Problems in receiving emails from iftaboard2010@ifta.org","asabatin",null,"Non Current Student",2010,7,"2010-07-11","2010-07-29","2010-07-29","2010-07-15",4,"2010-07-29",13,18,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284038,"Help Desk::Accounts","resolved","Fwd: MIT email hacked, please help asap","tjm","Information Services & Technology","Current Employee",2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284056,"Help Desk::Call Center","resolved","Getting bounce emails","yoel","Materials Science and Engineering","Current Employee",2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284057,"Help Desk::Accounts","resolved","e-mail forwarding","alf_a",null,"Non Current Student",2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284060,"Help Desk::Call Center","resolved","Issue receiving mail from jcu","dholmes",null,"Non Current Employee",2010,7,"2010-07-11","2010-07-27","2010-07-27","2010-07-12",1,"2010-07-27",15,16,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284070,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Cancel Your TSM Account","meizuo","Management","Current Student",2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284074,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","hwtaylor","DAPER Intercollegiate Sports","Current Employee",2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284079,"Help Desk::Accounts","resolved","Request for idm-2010 list from user sparr","sparr","Aeronautics and Astronautics","Current Student",2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284100,"Help Desk::Call Center","resolved","MIT Windows XP product key","jsowell","Engineering Systems Division","Current Student",2010,7,"2010-07-11","2010-07-27","2010-07-27","2010-07-12",1,"2010-07-12",14,16,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC"," VMware",null,null,null," E-Mail,  PC,  VMware,  Windows XP"]
[1284111,"Help Desk::Accounts","resolved","mailing list permissions","mhuang",null,"Non Current Student",2010,7,"2010-07-11","2010-07-12","2010-07-12","2010-07-12",1,"2010-07-12",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284123,"Help Desk::Call Center","resolved","Migrating my MIT emails and files","paultu",null,"Non Current Student",2010,7,"2010-07-12","2010-07-15","2010-07-15","2010-07-15",3,"2010-07-15",0,3,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh",null,null,null,null," E-Mail,  Mac OS X,  Macintosh"]
[1284152,"Help Desk::Accounts","resolved","Forward mail please","cpv@sloan.mit.edu",null,null,2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284186,"Help Desk::Call Center","resolved","Potentiall dangerous spam","archilla","Chemical Engineering","Current Student",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284233,"Help Desk::Call Center","resolved","Registration page","jmbauer7@aol.com",null,null,2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284247,"Help Desk::Accounts","resolved","turn off IMAP split","yoel","Materials Science and Engineering","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284329,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Add or Remove A Node On a Department Report","mreagan","MIT Card Office","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284333,"Help Desk::Call Center","resolved","recovering mailboxes","dwhitney","Center for Technology, Policy & Ind Dev","Current Employee",2010,7,"2010-07-12","2010-07-20","2010-07-20","2010-07-20",8,"2010-07-20",0,8,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," AppleMail",null,null,null," AppleMail,  E-Mail,  Mac OS X,  Macintosh"]
[1284353,"Help Desk::Call Center","resolved","Connection to the Dell catalog","jhamel","Chemical Engineering","Current Employee",2010,7,"2010-07-12","2010-07-20","2010-07-20","2010-07-12",0,"2010-07-20",7,8,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284356,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","sgoldman","Biology","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284359,"Help Desk::Service Center","resolved","dell xps m1530 \"bootable device not found\"","jjwilson","Chemistry","Current Student",2010,7,"2010-07-12","2010-07-15","2010-07-15","2010-07-12",0,"2010-07-15",2,3,null,"Help Desk::Service Center"," Voice"," Windows",null," PC"," Hardware",null,null," Hardware"," Hardware,  PC,  Voice,  Windows"]
[1284362,"Help Desk::Backup","resolved","FW: PROVHELP Filespace Report","gmonahan","Office of the Provost","Current Employee",2010,7,"2010-07-12","2010-07-15","2010-07-15","2010-07-12",0,"2010-07-15",1,3,3,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284363,"Help Desk::Call Center","resolved","VPN \"Login Failed\" on OSX 10.6.4","bpaci","OpenCourseWare","Current Employee",2010,7,"2010-07-12","2010-07-27","2010-07-27","2010-07-12",0,"2010-07-27",14,15,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6"," 10.6.4"," Macintosh"," VPN",null,null,null," 10.6.4,  Mac OS X 10.6,  Macintosh,  VPN,  Voice"]
[1284365,"Help Desk::Call Center","resolved","Cannot access time sheet","econnors","Music and Theater Arts Section","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1284376,"Help Desk::Call Center","resolved","MIT Fix IP Address","joosiong@smart.mit.edu",null,null,2010,7,"2010-07-12","2010-07-13","2010-07-13","2010-07-12",0,"2010-07-12",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284383,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Choose a Schedule For Your Backup","btyung","Literature Section","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284396,"Help Desk::Accounts","resolved","Removing the email split for Exchange users","ocean-admin@techsquare.com",null,null,2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284398,"Help Desk::Accounts","resolved","certificate renewal","cvidal","Laboratory for Nuclear Science","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284400,"Help Desk::Accounts","resolved","Locker Request for 16.498","lucab","Aeronautics and Astronautics","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284401,"Help Desk::Service Center","waiting","\"noisy fan\" on iMac: request to pick up  the machine","emonier","Center for Global Change Science","Current Employee",2010,7,"2010-07-12","2010-08-04",null,"2010-07-12",0,null,13,null,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh",null,null,null," Hardware"," Hardware,  Mac OS X,  Macintosh,  Voice"]
[1284411,"Help Desk::Call Center","resolved","VPN trouble for new Sloan guest","cgoodman","Sloan School of Management","Current Employee",2010,7,"2010-07-12","2010-08-02","2010-08-02","2010-07-12",0,"2010-07-12",17,21,20,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284429,"Help Desk::Business Help","resolved","Can't access the data warehouse - 'SQLnet not successfully loaded'","bartd","HQ, Information Services & Technology","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," BrioQuery",null,null,null," BrioQuery,  E-Mail,  PC,  Windows"]
[1284447,"Help Desk::Accounts","resolved","account hacked","juliazyu@ymail.com",null,null,2010,7,"2010-07-12","2010-07-15","2010-07-15","2010-07-12",0,"2010-07-15",2,3,null,"Help Desk::Accounts"," Referral",null,null,null,null,null,null,null," Referral"]
[1284451,"Help Desk::Call Center","resolved","DHCP/Wireless Update","jdevito","DUE Desktop Support","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284452,"Help Desk::Backup","resolved","HALO - server backups via TSM","lmeinke","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284465,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","medavies","Office of Faculty Support","Current Employee",2010,7,"2010-07-12","2010-07-13","2010-07-13","2010-07-13",1,"2010-07-13",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284471,"Help Desk::Business Help","resolved","Error Report on SAPweb - access to student group reporting","fangfei","Physics","Current Student",2010,7,"2010-07-12","2010-07-19","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284492,"Help Desk::Backup","waiting","DELETE YSHUANG3 ON G","aed","Sloan School of Management","Current Employee",2010,7,"2010-07-12","2010-07-13",null,"2010-07-13",1,null,0,null,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284493,"Help Desk::Call Center","resolved","emails after name changing","kparis","Sloan School of Management","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1284501,"Help Desk::Business Help","resolved","Error accessing sections of SAPWeb self service in firefox","cjet","Urban Studies & Planning","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",0.4," Macintosh"," SAP, SAPWeb"," self service; firefox",null,null," .4,  Mac OS X 10.6,  Macintosh,  SAP, SAPWeb,  Voice,  self service; firefox"]
[1284505,"Help Desk::Call Center","resolved","Reconfigure IMAP email for incoming","sheridan","Mechanical Engineering","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5"," 10.5.8"," Macintosh"," AppleMail",null,null,null," 10.5.8,  AppleMail,  Mac OS X 10.5,  Macintosh,  Voice"]
[1284543,"Help Desk::Call Center","resolved","some problem after email was migrated to exchange","N/A",null,null,2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1284547,"Help Desk::Accounts","resolved","Request for kerri_tierney@mit.edu list from user kparis","kparis","Sloan School of Management","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284563,"Help Desk::Accounts","resolved","Request for expo_participants list from user cokeke","cokeke","Economics","Current Student",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284565,"Help Desk::Business Help","resolved","unable to access Funding Account Balance Report using sapweb","nidhis","Biological Engineering","Current Student",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1284567,"Mobile Devices","resolved","RE: Help","ftung","Biology","Current Employee",2010,7,"2010-07-12","2010-07-13","2010-07-13",null,null,"2010-07-13",0,1,null,"Mobile Devices"]
[1284569,"Mobile Devices","resolved","Re: Help","mobile-help@MIT.EDU",null,null,2010,7,"2010-07-12","2010-07-21","2010-07-21",null,null,"2010-07-21",0,9,null,"Mobile Devices"]
[1284587,"Help Desk::Accounts","resolved","Account Reactivation","kleinke.andrew@gmail.com",null,null,2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Athena"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284589,"Help Desk::Business Help","resolved","Unable to access Staples site using ecat3","ebaum","Sloan School of Management","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Call Center"," Voice",null,null," PC"," Internet Explorer",null,null,null," Internet Explorer,  PC,  Voice"]
[1284619,"Help Desk::Accounts","resolved","reactivating old account","kleinke","Chemistry","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1284624,"Help Desk::Call Center","resolved","SMTP problems","mumgaard","Nuclear Engineering","Current Student",2010,7,"2010-07-12","2010-07-13","2010-07-13","2010-07-13",1,"2010-07-13",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284629,"Help Desk::Accounts","resolved","Request for igem-2010-undergrad list from user leanna","leanna","Biological Engineering","Current Student",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284630,"Help Desk::HDweb","resolved","Request for URL forwarding","mjp@MIT.EDU",null,null,2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284671,"Help Desk::Call Center","resolved","How to open a resource calendar","N/A",null,null,2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC"," Outlook",null,null,null," Outlook,  PC,  Voice"]
[1284677,"Help Desk::Accounts","resolved","changing to using a mailing list for From address","kparis","Sloan School of Management","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1284682,"Help Desk::Call Center","resolved","Re: [istweb] what is going on with the windows 7 link?","jrkuchar","Biological Engineering","Current Student",2010,7,"2010-07-12","2010-07-27","2010-07-27","2010-07-12",0,"2010-07-27",14,15,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284684,"Help Desk::Accounts","resolved","Guest account request","cardenas","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284733,"Help Desk::Business Help","waiting","BrioQuery: Needs to scale down a customized report","gbrowne","Office of the Provost","Current Employee",2010,7,"2010-07-12","2010-08-02",null,"2010-07-12",0,null,21,null,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5"," 10.5.8"," Macintosh"," Citrix"," Brioquery",null,null," 10.5.8,  Brioquery,  Citrix,  Mac OS X 10.5,  Macintosh,  Voice"]
[1284742,"Help Desk::Accounts","resolved","Access to Athena account","ajacobi","Urban Studies and Planning","Current Student",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284747,"Help Desk::Call Center","resolved","Question about SecureCRT setup","jwamstad","Biology","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Secure CRT",null,null,null," PC,  Secure CRT,  Voice,  Windows"]
[1284763,"Help Desk::Call Center","resolved","Problem connecting to network","lanza","Nuclear Science and Engineering","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null,null," PC,  Voice,  Windows XP"]
[1284767,"Help Desk::Service Center","resolved","can't connect to internet","cpbrolev","Chemical Engineering","Current Employee",2010,7,"2010-07-12","2010-07-26","2010-07-26","2010-07-12",0,"2010-07-26",13,14,6,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null,null," PC,  Voice,  Windows XP"]
[1284769,"Help Desk::Call Center","resolved","Error when transferring file with SecureFX","jhainm","Political Science","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Secure FX",null,null,null," PC,  Secure FX,  Voice,  Windows XP"]
[1284771,"Help Desk::Business Help","resolved","SAP eCAT order","cnewell","Chemistry","Current Student",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284781,"Help Desk::Call Center","resolved","Mac boots but with no icons or login dialog box","spyker","Ofc of the Dean for Graduate Education","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Operating System",null,null,null," Mac OS X,  Macintosh,  Operating System,  Voice"]
[1284801,"Help Desk::Call Center","resolved","convert pdf to word","natapoff","Aeronautics and Astronautics","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Adobe Acrobat",null,null,null," Adobe Acrobat,  PC,  Voice,  Windows"]
[1284820,"Help Desk::Call Center","resolved","Printer prints inconsistently and fails","lorettam","Harvard/MIT Division of HST","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Printing",null,null,null," Mac OS X,  Macintosh,  Printing,  Voice"]
[1284822,"Help Desk::Service Center","resolved","dell latitude e4300 lost charge while shut off","krithi","Biological Engineering","Current Student",2010,7,"2010-07-12","2010-07-13","2010-07-13","2010-07-12",0,"2010-07-13",0,1,null,"Help Desk::Service Center"," Voice"," Windows Vista",null," PC"," Hardware",null,null," Hardware"," Hardware,  PC,  Voice,  Windows Vista"]
[1284834,"Help Desk::Call Center","resolved","master pw in FF 3.5.5","hu15504","Lincoln Laboratory","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Firefox",null,null,null," Firefox,  PC,  Voice,  Windows XP"]
[1284853,"Help Desk::Call Center","resolved","master pw in FF 3.5.5","hu15504","Lincoln Laboratory","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Firefox",null,null,null," Firefox,  PC,  Voice,  Windows XP"]
[1284863,"Help Desk::Call Center","resolved","correcting a split mailbox","miaoli","Chemistry","Current Employee",2010,7,"2010-07-12","2010-07-19","2010-07-19","2010-07-12",0,"2010-07-12",0,7,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1284869,"Help Desk::Call Center","resolved","Spelling check issue on OE","maryk","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC"," Outlook Express",6,null,null," 6,  Outlook Express,  PC,  Voice"]
[1284874,"Help Desk::Call Center","resolved","Certificate installation on FireFox","hu15504","Lincoln Laboratory","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows XP"]
[1284880,"Help Desk::Call Center","resolved","MIT's license for Microsoft Office","vanyabritto@gmail.com",null,null,2010,7,"2010-07-12","2010-08-06","2010-08-06","2010-07-12",0,"2010-07-12",0,25,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," Word"," microsoft office",null,null," Mac OS X 10.6,  Macintosh,  Voice,  Word,  microsoft office"]
[1284920,"Help Desk::Accounts","resolved","Guest account request","cgoodman","Sloan School of Management","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284921,"Help Desk::Call Center","resolved","Violation of MIT Email Policy  (was: Staples Vendor Show)","canfield","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12",null,null,"2010-07-12",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284925,"Help Desk::Accounts","resolved","Has a particular person registered?","aed","Sloan School of Management","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1284928,"Help Desk::Service Center","resolved","Noisy fan, slow system","ortega","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-12","2010-07-13","2010-07-13","2010-07-12",0,"2010-07-13",0,1,null,"Help Desk::Service Center"," Voice"," Windows XP",null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice,  Windows XP"]
[1284952,"Help Desk::Accounts","resolved","create a general account","sywong","Office of the Provost","Current Employee",2010,7,"2010-07-12","2010-07-13","2010-07-13","2010-07-12",0,"2010-07-13",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284958,"Help Desk::Accounts","resolved","Guest account request","noon@mit.edu",null,null,2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284963,"Help Desk::Call Center","resolved","unable to get personal certificate","N/A",null,null,2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1284966,"Help Desk::Call Center","resolved","Re: Quota increase request for CoLab locker","N/A",null,null,2010,7,"2010-07-12","2010-07-12","2010-07-12",null,null,"2010-07-12",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284968,"Help Desk::Call Center","resolved","Re: Quota increase request for CoLab locker","N/A",null,null,2010,7,"2010-07-12","2010-07-12","2010-07-12",null,null,"2010-07-12",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284974,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","medavies","Office of Faculty Support","Current Employee",2010,7,"2010-07-12","2010-07-13","2010-07-13","2010-07-13",1,"2010-07-13",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1284996,"Help Desk::Accounts","resolved","turning off mailbox splitting","mgb","Chemistry","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285001,"Help Desk::Accounts","resolved","Guest account request","vashiva@MIT.EDU",null,null,2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285006,"Mobile Devices","resolved","BES account request","ahorn","Sloan School of Management","Current Employee",2010,7,"2010-07-12","2010-07-13","2010-07-13","2010-07-12",0,"2010-07-13",0,1,null,"Mobile Devices"]
[1285007,"Help Desk::Accounts","resolved","Email forwarding","arader",null,"Non Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285010,"Help Desk::Call Center","resolved","restore bookmarks for firefox 3","ymoret","Civil and Environmental Eng","Current Student",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Windows Vista",null," PC"," Firefox",null,null,null," Firefox,  PC,  Voice,  Windows Vista"]
[1285044,"Help Desk::Call Center","resolved","question about password reset identification","maier","Mechanical Engineering","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Service Center"," Voice",null,null,null," Accounts",null,null,null," Accounts,  Voice"]
[1285048,"Help Desk::Call Center","resolved","associate lib-s014 with mac address 001d09282873","pmn","Libraries","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Service Center"," Voice",null,null,null," Network:Other"," mac address association",null,null," Network:Other,  Voice,  mac address association"]
[1285053,"Help Desk::Service Center","waiting","Problems with Dell D830","ttannis","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-12","2010-08-04","2010-07-27","2010-07-13",1,"2010-07-27",0,15,14,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," Hardware",null,null," Hardware"," E-Mail,  Hardware,  PC,  Windows"]
[1285057,"Help Desk::Call Center","resolved","E-mails sent to me from trusted sender are getting bounced back?","mzieve","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-12","2010-07-23","2010-07-23","2010-07-23",11,"2010-07-23",0,11,null,"Help Desk::Call Center"," E-Mail"," Unknown",null," Unknown"," Email:Other",null,null,null," E-Mail,  Email:Other,  Unknown"]
[1285060,"Help Desk::Accounts","resolved","Sloan student","sajacobs",null,"Moira Account",2010,7,"2010-07-12","2010-07-13","2010-07-13","2010-07-12",0,"2010-07-13",1,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285065,"Help Desk::Accounts","resolved","POP3 access","nwadhwa",null,"Non Current Student",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285079,"Help Desk::Call Center","resolved","new employee can't get to sapwebss","kleinke","Chemistry","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Windows Vista"," 3.5.10"," PC"," Certificates",null,null,null," 3.5.10,  Certificates,  PC,  Voice,  Windows Vista"]
[1285087,"Help Desk::Call Center","open","Username is not filled in, new account creation for Outlook on Exchange","hli","Alumni Association","Current Employee",2010,7,"2010-07-12","2010-07-23",null,"2010-07-13",1,null,0,null,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC"," Outlook",2007,null,null," 2007,  E-Mail,  Outlook,  PC,  Windows XP"]
[1285098,"Help Desk::Call Center","resolved","exchange server question  - how can I put my  mail folder (Personal Folders) on the IMAP server?","doughty","Electrical Engineering-Computer Science","Current Employee",2010,7,"2010-07-12","2010-07-15","2010-07-15","2010-07-13",1,"2010-07-13",0,3,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," Outlook",null,null,null," E-Mail,  Outlook,  PC,  Windows"]
[1285111,"Help Desk::Call Center","resolved","setup oracle in 10.6 -- migrate to exchange","jif","Institute Professors","Current Employee",2010,7,"2010-07-12","2010-07-16","2010-07-16","2010-07-12",0,"2010-07-16",0,4,4,"Help Desk::Service Center"," Voice"," Mac OS X 10.6",null," Macintosh"," TechTime"," 9.0.4",null,null," 9.0.4,  Mac OS X 10.6,  Macintosh,  TechTime,  Voice"]
[1285116,"Help Desk::Call Center","resolved","Login/pwd after Outlook Exchange Migration","jmmarch","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Outlook",null,null,null," Outlook,  PC,  Voice,  Windows"]
[1285129,"Help Desk::Call Center","resolved","share files on NAS with colleague in another university","fee","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Service Center"," Voice"," Windows 7",null," PC"," Secure FX",null,null,null," PC,  Secure FX,  Voice,  Windows 7"]
[1285147,"Help Desk::Service Center","waiting","Yellow/brownish tinge showing up on MacBook Pro Screen","jinsun","Materials Science and Eng","Current Student",2010,7,"2010-07-12","2010-07-20",null,"2010-07-13",1,null,7,null,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh",null,null,null," Hardware"," E-Mail,  Hardware,  Mac OS X,  Macintosh"]
[1285149,"Help Desk::Call Center","resolved","questions about upgrading to windows 7 enterprise","zivolyns","Spectroscopy Laboratory","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Service Center"," Voice"," Windows 7",null," PC"," Operating System"," upgrade",null,null," Operating System,  PC,  Voice,  Windows 7,  upgrade"]
[1285150,"Help Desk::Call Center","resolved","fast way to clean out mail","dkfitz","Dean of Humanities, Arts, and Social Sci","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,0,"Help Desk::Service Center"," Voice"," Mac OS X 10.5"," 10.5.8"," PC"," AppleMail",null,null,null," 10.5.8,  AppleMail,  Mac OS X 10.5,  PC,  Voice"]
[1285155,"Help Desk::Accounts","resolved","Restrict access to Athena directory","elsye","Laboratory for Nuclear Science","Current Employee",2010,7,"2010-07-12","2010-07-29","2010-07-29","2010-07-12",0,"2010-07-22",9,17,17,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1285162,"Help Desk::Accounts","resolved","requesting 2 accounts for contractors","chris","Information Services & Technology","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285167,"Help Desk::Business Help","resolved","problem accessing Benefits","crn","Technology Licensing Office","Current Employee",2010,7,"2010-07-12","2010-07-13","2010-07-13","2010-07-12",0,"2010-07-13",0,1,0,"Help Desk::Call Center"," Voice",null,null,null," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Voice"]
[1285171,"Help Desk::Call Center","resolved","\"Handshake Failure alert\"","aa22730@mit.edu",null,null,2010,7,"2010-07-12","2010-07-29","2010-07-29","2010-07-12",0,"2010-07-29",14,17,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows 7"]
[1285189,"Help Desk::Call Center","resolved","Certificates  and access for software download,","rleena",null,"Non Current Student",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," Other"," Certificates",null,null,null," Certificates,  Other,  Voice,  Windows 7"]
[1285190,"Help Desk::Call Center","resolved","how to reset master password in Firefox","le8491","Lincoln Laboratory","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Certificates"," Firefox",null,null," Certificates,  Firefox,  Unknown,  Voice"]
[1285191,"Help Desk::Call Center","resolved","correcting entry in DUSP system","hnr@mit.edu",null,null,2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1285207,"Mobile Devices","resolved","Need to request new BES code for staff member","clesswin","Sloan School of Management","Current Employee",2010,7,"2010-07-12","2010-07-13","2010-07-13","2010-07-13",1,"2010-07-13",0,1,null,"Mobile Devices"]
[1285208,"Help Desk::Business Help","resolved","rfp stuck in inbox - accounts payable","altenb","Program in Writing & Humanistic Studies","Current Employee",2010,7,"2010-07-12","2010-07-21","2010-07-21","2010-07-12",0,"2010-07-21",8,9,9,"Help Desk::Service Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1285228,"Help Desk::Call Center","resolved","Running AntiVirus on XP Machine w/o Internet","aravindv","Chemical Engineering","Current Employee",2010,7,"2010-07-12","2010-07-27","2010-07-27","2010-07-12",0,"2010-07-27",14,15,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null,null," PC,  Voice,  Windows XP"]
[1285230,"Help Desk::Athena","resolved","increase memory for SAS","jhainm","Political Science","Current Employee",2010,7,"2010-07-12","2010-07-26","2010-07-26","2010-07-13",1,"2010-07-26",10,14,null,"Help Desk::Athena"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285244,"Help Desk::Call Center","resolved","certificate renewal","lindgren","Music and Theater Arts Section","Current Employee",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Certificates"," firefox",null,null," Certificates,  E-Mail,  Mac OS X,  Macintosh,  firefox"]
[1285250,"Help Desk::Accounts","open","Password reset","gmillson","Haystack Observatory","Current Employee",2010,7,"2010-07-12","2010-08-07",null,"2010-07-12",0,null,25,null,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1285260,"Help Desk::Service Center","resolved","DIMM replacement for OC11-5-7-HOST-4","tmccue","Information Services & Technology","Current Employee",2010,7,"2010-07-12","2010-07-26","2010-07-26","2010-07-13",1,"2010-07-26",13,14,null,"Help Desk::Service Center"," E-Mail",null,null," PC",null,null,null," Hardware"," E-Mail,  Hardware,  PC"]
[1285266,"Help Desk::Service Center","resolved","Remote Access Controller (DRAC 5)  replacement for OC11-5-7-HOST-3","tmccue","Information Services & Technology","Current Employee",2010,7,"2010-07-12","2010-07-26","2010-07-26","2010-07-13",1,"2010-07-26",13,14,null,"Help Desk::Service Center"," E-Mail",null,null," PC",null,null,null," Hardware"," E-Mail,  Hardware,  PC"]
[1285267,"Help Desk::UNIX/Linux","waiting","Is this issue can be supported by IST or not?","myoussef","Nuclear Engineering","Current Student",2010,7,"2010-07-12","2010-08-05",null,"2010-07-13",1,null,4,null,null,"Help Desk::Call Center"," E-Mail"," Linux",null," PC"," Operating System",null,null,null," E-Mail,  Linux,  Operating System,  PC"]
[1285291,"Help Desk::Call Center","resolved","google redirect","nwong","Office of the Provost","Current Employee",2010,7,"2010-07-12","2010-08-03","2010-08-03","2010-07-13",1,"2010-08-03",14,22,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285297,"Help Desk::Accounts","resolved","Request for anands list from user praveens","praveens",null,"Non Current Student",2010,7,"2010-07-12","2010-07-13","2010-07-13","2010-07-13",1,"2010-07-13",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285318,"Help Desk::Accounts","resolved","Change Name on MIT Directory","ttsuchid","Management","Current Student",2010,7,"2010-07-12","2010-07-26","2010-07-26","2010-07-13",1,"2010-07-13",0,14,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285320,"Help Desk::Accounts","resolved","Keytabs for blueberry-meringue.mit.edu","jhamrick","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285329,"Help Desk::Accounts","resolved","Request for somoza list from user lsomoza","lsomoza",null,"Non Current Student",2010,7,"2010-07-12","2010-07-12","2010-07-12","2010-07-12",0,"2010-07-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285331,"Help Desk::Business Help","resolved","Issues with Certificate for Direct Deposit Authorization - SFS","cbehle",null,"Non Current Student",2010,7,"2010-07-12","2010-07-14","2010-07-14","2010-07-13",1,"2010-07-14",0,2,1,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285334,"Help Desk::Call Center","resolved","Problem Accessing the \"Spam Screen at MIT\" Page","babak",null,"Non Current Employee",2010,7,"2010-07-12","2010-07-19","2010-07-19","2010-07-13",1,"2010-07-13",0,7,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285344,"Help Desk::Call Center","resolved","I can not connect to the websites of MITPAY","joon.dragon@gmail.com",null,null,2010,7,"2010-07-12","2010-07-13","2010-07-13","2010-07-13",1,"2010-07-13",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285354,"Help Desk::Accounts","resolved","Forward Emails","iwenchen",null,"Non Current Student",2010,7,"2010-07-12","2010-07-13","2010-07-13","2010-07-13",1,"2010-07-13",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285390,"Help Desk::Accounts","resolved","Question : Email Bounced","egeorg",null,"Non Current Student",2010,7,"2010-07-13","2010-07-16","2010-07-16","2010-07-13",0,"2010-07-16",2,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285480,"Help Desk::Accounts","resolved","Request for MISTI_BeerSheva_2010 list from user jaysonl","jaysonl","Physics","Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285499,"Help Desk::Accounts","resolved","unlocking an athena account","canonv@gmail.com",null,null,2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285522,"Help Desk::Business Help","resolved","RFP Inbox","lmorales","Economics","Current Employee",2010,7,"2010-07-13","2010-07-14","2010-07-14","2010-07-13",0,"2010-07-14",1,1,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285569,"Mobile Devices","resolved","Accessing exchange resources on iphone?","jdoherty","Information Services & Technology","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Mobile Devices"]
[1285574,"Help Desk::Accounts","resolved","Request for army-14 list from user ljmorin","ljmorin","Military Science","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285576,"Help Desk::Accounts","resolved","email forwarding","rhj",null,"Non Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285577,"Help Desk::Service Center","resolved","macbook pro 2008 repair","csquared","Brain and Cognitive Sciences","Current Student",2010,7,"2010-07-13","2010-07-26","2010-07-26","2010-07-13",0,"2010-07-26",13,13,13,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null," Hardware"," E-Mail,  Hardware"]
[1285582,"Help Desk::Call Center","resolved","MAC address/IP address tie change","nralton","Office of Development Services","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285596,"Mobile Devices","resolved"," activesync will not work on mobile device","nmessuri","Campus Activities Complex","Current Employee",2010,7,"2010-07-13","2010-07-21","2010-07-21","2010-07-19",6,"2010-07-19",0,8,2,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285617,"Help Desk::Call Center","resolved","Migrate to Outlook from OUtlook Express","mmodell",null,"Non Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Outlook Express",null,null,null," Outlook Express,  PC,  Voice,  Windows XP"]
[1285618,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Change Owner or Machine Name","pmn","Libraries","Current Employee",2010,7,"2010-07-13","2010-07-20","2010-07-20",null,null,"2010-07-20",7,7,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285626,"Help Desk::Call Center","resolved","Problems accessing website","balmeida",null,"Non Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285639,"Help Desk::Business Help","resolved","SAPweb error","ccwillis","Earth, Atmos & Planetary Sci","Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285699,"Help Desk::Accounts","resolved","An MIT computer account for Prof. Chyi-Tsong CHEN","baptist","Chemical Engineering","Current Employee",2010,7,"2010-07-13","2010-07-14","2010-07-14","2010-07-13",0,"2010-07-14",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285701,"Help Desk::Business Help","resolved","Problem printing from Brio Query via Citrix on Snow Leopard.","mrapa","Comparative Media Studies","Current Employee",2010,7,"2010-07-13","2010-08-02","2010-08-02","2010-07-13",0,"2010-08-02",19,20,20,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285703,"Help Desk::Accounts","resolved","Remove sponsorship of web account","galts","School of Engineering","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285705,"Help Desk::Call Center","resolved","questions about purchasing a computer","anikag",null,"Non Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null,null," PC,  Voice"]
[1285710,"Help Desk::Accounts","resolved","Fwd: MIT e-mail and linkpass","meinbres","Prog in Science, Technology, & Society","Current Employee",2010,7,"2010-07-13","2010-07-19","2010-07-19","2010-07-13",0,"2010-07-13",2,6,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285711,"Help Desk::Business Help","resolved","[Fwd: RFP CUR 104336472 2011 awaits your action]","lmorales","Economics","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285716,"Help Desk::Accounts","resolved","Request for ntan list from user ducktape","ducktape","Mechanical Engineering","Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285719,"Help Desk::Call Center","resolved","getting  \"xml parsing error not well formed\" in firefox","hosler","Archaeology","Current Employee",2010,7,"2010-07-13","2010-07-29","2010-07-29","2010-07-13",0,"2010-07-29",14,16,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Firefox",null,null,null," Firefox,  PC,  Voice,  Windows XP"]
[1285727,"Help Desk::Accounts","resolved","Request for tanatmit list from user ducktape","ducktape","Mechanical Engineering","Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285729,"Help Desk::Service Center","resolved","recover data from fujitsu laptop","carlosgg","Materials Science and Engineering","Current Employee",2010,7,"2010-07-13","2010-07-14","2010-07-14","2010-07-13",0,"2010-07-14",0,1,null,"Help Desk::Service Center"," Voice"," Windows",null," PC"," Operating System",null,null," Software"," Operating System,  PC,  Software,  Voice,  Windows"]
[1285740,"Help Desk::Service Center","resolved","Reformat & Reinstall OS","oabiodun","Chemical Engineering","Current Student",2010,7,"2010-07-13","2010-07-16","2010-07-16","2010-07-13",0,"2010-07-16",1,3,null,"Help Desk::Service Center"," E-Mail"," Windows XP",null," PC",null,null,null," Software"," E-Mail,  PC,  Software,  Windows XP"]
[1285742,"Help Desk::Call Center","resolved","student purchasing questions","ronkoenecke@gmail.com",null,null,2010,7,"2010-07-13","2010-07-13","2010-07-13",null,null,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1285751,"Help Desk::Service Center","waiting","thinkpad w500 intermittently is unable to power on","bryankoo",null,"Non Current Student",2010,7,"2010-07-13","2010-07-14",null,"2010-07-13",0,null,0,null,null,"Help Desk::Service Center"," Voice"," Windows 7",null," PC"," Hardware",null,null," Hardware"," Hardware,  PC,  Voice,  Windows 7"]
[1285764,"Help Desk::Call Center","resolved","access denied in sapwebss","mariane","Biology","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13",null,null,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice"]
[1285768,"Help Desk::Call Center","resolved","who to contact to reactivate account","ggping",null,"Non Current Employee - Old",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice"," Other",null," Other"," Other",null,null,null," Other,  Voice"]
[1285770,"Help Desk::Call Center","resolved","didn't get messages from offsite mail list","jsnover",null,"Non Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Lists (moira, mailman)",null,null,null," Lists (moira,  Macintosh, mailman),  Mac OS X,  Voice"]
[1285771,"Help Desk::Call Center","resolved","client cannot access moira lists for list mgmnt via web page","theaszat","Mechanical Engineering","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,0,"Help Desk::UNIX/Linux"," Voice",null,null," Unknown"," Lists (moira, mailman)",null,null,null," Lists (moira,  Unknown, mailman),  Voice"]
[1285773,"Help Desk::Accounts","resolved","Request for stallion list from user jeff2012","jeff2012","Mechanical Engineering","Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285777,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Cancel Your TSM Account","pbuckley","Sloan School of Management","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285784,"Help Desk::Call Center","resolved","can't find vacation responder link","lindasul","Electrical Engineering-Computer Science","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13",null,null,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null,null," PC,  Voice"]
[1285795,"Help Desk::Call Center","resolved","E-mail and Android phones","mariusz","Chemistry","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285801,"Help Desk::UNIX/Linux","resolved","client has TSM questions","olivia_l","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::UNIX/Linux"," Voice"," Windows",null," PC"," TSM",null,null,null," PC,  TSM,  Voice,  Windows"]
[1285825,"Help Desk::Call Center","resolved","MIT SECURE N","clbaker","Brain and Cognitive Sciences","Current Student",2010,7,"2010-07-13","2010-07-14","2010-07-14","2010-07-14",1,"2010-07-14",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285828,"Help Desk::Accounts","resolved","[Mailman] Exporting Emails from Mailman","fearing","School of Engineering","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285829,"Help Desk::Call Center","resolved","problem accessing CESUN website","skoperni","Engineering Systems Division","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285843,"Help Desk::Business Help","resolved","logging in brio for the first time","ebilong","GL Ops & Reporting & Journal Vouchers","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Business Help"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285848,"Help Desk::Accounts","resolved","change password","marandaj",null,"Moira Account",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1285852,"Help Desk::Accounts","resolved","Request for tommytulip list from user carrieb","carrieb","Architecture","Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285861,"Help Desk::Call Center","resolved","Machine won't power on","egt","Kavli Inst for Astrophysics & Space Rsrh","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Hardware",null,null,null," Hardware,  Mac OS X,  Macintosh,  Voice"]
[1285870,"Help Desk::Service Center","waiting","Request for a repair estimate","book","Teaching & Learning Laboratory","Current Employee",2010,7,"2010-07-13","2010-07-21",null,"2010-07-16",3,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null," Macintosh",null,null,null," Hardware"," E-Mail,  Hardware,  Macintosh"]
[1285876,"Help Desk::Accounts","resolved","Request for ugc2014 list from user jenna","jenna","Alumni Association","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285879,"Help Desk::Accounts","resolved","Guest account request","btyung","Literature Section","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285884,"Help Desk::Business Help","waiting","FW: RFP CUR 104337712 2011 awaits your action","marianthe.mewkill@MIT.EDU",null,null,2010,7,"2010-07-13","2010-08-02",null,"2010-07-13",0,null,20,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285885,"Help Desk::Accounts","resolved","Request for seniorgift2011 list from user jenna","jenna","Alumni Association","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285899,"Help Desk::Call Center","resolved","Configure Outlook 2007 for Exchange","arih","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Outlook",2007,null,null," 2007,  Outlook,  PC,  Voice,  Windows"]
[1285903,"Mobile Devices","resolved","iphone g4","richill","Center for Collective Intelligence","Current Employee",2010,7,"2010-07-13","2010-07-21","2010-07-21","2010-07-13",0,"2010-07-21",2,8,8,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285909,"Help Desk::Accounts","resolved","Request for sam2011 list from user jenna","jenna","Alumni Association","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285924,"Help Desk::Call Center","resolved","printer caes not availble to open office","s_chan",null,"Non Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1285925,"Help Desk::Accounts","resolved","Request for dsl senior staff list from user vdavenpo","vdavenpo@MIT.EDU",null,null,2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285927,"Help Desk::Accounts","resolved","Request for dsl deans and directors list from user vdavenpo","vdavenpo@MIT.EDU",null,null,2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285929,"Help Desk::Call Center","resolved","Sent emails going to spam","pluth@MIT.EDU",null,null,2010,7,"2010-07-13","2010-07-29","2010-07-29","2010-07-13",0,"2010-07-14",14,16,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC"," Thunderbird",3,null,null," 3,  E-Mail,  PC,  Thunderbird,  Windows XP"]
[1285930,"Help Desk::Accounts","resolved","Space on public folder","pcoleman","Urban Studies and Planning","Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285934,"Help Desk::Accounts","resolved","password reset","ebubis",null,"Moira Account",2010,7,"2010-07-13","2010-07-13","2010-07-13",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1285936,"Help Desk::Accounts","resolved","Password reset","dennisp@mit.edu",null,null,2010,7,"2010-07-13","2010-07-13","2010-07-13",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1285939,"Help Desk::Backup","resolved","tsm for 64-bit windows 2008 server","djbroder","Audio Visual Services","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,0,"Help Desk::Call Center"," Voice"," Windows",null," PC"," TSM",null,null,null," PC,  TSM,  Voice,  Windows"]
[1285944,"Help Desk::Accounts","resolved","FYI: Xuser volumes being purged","cfox","Information Services & Technology","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13",null,null,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285948,"Help Desk::Accounts","resolved","confusion about if account exists","rjoetim",null,null,2010,7,"2010-07-13","2010-07-13","2010-07-13",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1285953,"Help Desk::Business Help","waiting","FW: Form submission from: Data and Reporting Services: New Users: Request Access","reale","Sloan School of Management","Current Employee",2010,7,"2010-07-13","2010-08-04",null,"2010-07-13",0,null,22,null,null,"Help Desk::Business Help"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285954,"Help Desk::Call Center","resolved","Firefox exhibiting sluggish behavior","davcohen","Francis Bitter Magnet Laboratory","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Firefox",null,null,null," Firefox,  PC,  Voice,  Windows XP"]
[1285958,"Help Desk::Accounts","resolved","email split request","forgan.mcintosh@sloan.mit.edu",null,null,2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285959,"Help Desk::Accounts","resolved","New MIT ID/Athena Account","ssussman","Sloan School of Management","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285973,"Help Desk::Accounts","resolved","fencing associate","jarek","DAPER Intercollegiate Sports","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285981,"Help Desk::Call Center","resolved","Fetch download issue","scc1","Materials Science and Eng","Current Student",2010,7,"2010-07-13","2010-07-29","2010-07-29","2010-07-13",0,"2010-07-29",14,16,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Fetch",null,null,null," E-Mail,  Fetch,  Mac OS X,  Macintosh"]
[1285984,"Help Desk::Accounts","resolved","Request for MySloanExecEd list from user cfeeney","cfeeney@mit.edu",null,null,2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285989,"Help Desk::Accounts","resolved","Request for Spaintrip2010 list from user twhay","twhay",null,"Non Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1285997,"Help Desk::Accounts","resolved","sponsoring a guest","mlewy","Research Laboratory of Electronics","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1286001,"Help Desk::Accounts","resolved","email address for visitor","mlewy","Research Laboratory of Electronics","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286007,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","brianjm","Residential Life Programs","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286008,"Help Desk::Call Center","resolved","Problem sending mail with Applemail - configuration issues","brody","Music and Theater Arts Section","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X,  Macintosh,  Voice"]
[1286012,"Help Desk::Accounts","resolved","Coupon Request","asolle","Media Laboratory","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286013,"Help Desk::Call Center","open","Can't see meetings set up in entourage","mottley","Office of Minority Education","Current Employee",2010,7,"2010-07-13","2010-07-27",null,"2010-07-13",0,null,11,null,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Entourage"," calendaring",null,null," Entourage,  Mac OS X,  Macintosh,  Voice,  calendaring"]
[1286022,"Help Desk::Accounts","resolved","Guest account request","ninadm","Libraries","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286024,"Help Desk::Accounts","resolved","Locker Request for 3.930","roylance","Materials Science and Engineering","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286025,"Help Desk::Business Help","resolved","jv creation errors - permission error","ahern",null,"Non Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,0,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice,  Windows XP"]
[1286038,"Help Desk::Backup","resolved","Unlock TSM node ERIKB  Backup-A","aed","Sloan School of Management","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286040,"Help Desk::Accounts","resolved","Request for mobileinnovation locker from nagaraj@mit.edu","nagaraj","Management","Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286050,"Help Desk::Call Center","resolved","office visio 2010 and project 2010","mdjesus","Civil and Environmental Eng","Current Student",2010,7,"2010-07-13","2010-07-15","2010-07-15","2010-07-14",1,"2010-07-15",0,2,null,"Help Desk::Call Center"," E-Mail",null,null," PC",null,null,null,null," E-Mail,  PC"]
[1286051,"Help Desk::Business Help","resolved","ecat configuration","eggenspi","Mechanical Engineering","Current Student",2010,7,"2010-07-13","2010-08-04","2010-08-04","2010-07-14",1,"2010-08-04",21,22,22,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286053,"Help Desk::Call Center","resolved","helped client set up imap in outlook 2007","maryk","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Outlook",null,null,null," Outlook,  PC,  Voice,  Windows XP"]
[1286054,"Help Desk::Accounts","resolved","Guest account request","cgoodman","Sloan School of Management","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286061,"Help Desk::Service Center","resolved","thanks","kleppner","Physics","Current Employee",2010,7,"2010-07-13","2010-07-14","2010-07-14",null,null,"2010-07-14",0,1,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286077,"Help Desk::Service Center","resolved","Faulty Dell Laptop D630","pcurtis","Information Services & Technology","Current Employee",2010,7,"2010-07-13","2010-07-16","2010-07-16","2010-07-14",1,"2010-07-16",1,3,null,"Help Desk::Service Center"," Voice"," Windows XP",null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice,  Windows XP"]
[1286088,"Help Desk::Call Center","resolved","trouble configuring entourage","elder","DAPER Administration","Current Employee",2010,7,"2010-07-13","2010-07-29","2010-07-29","2010-07-13",0,"2010-07-29",15,16,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," Entourage",2008,null,null," 2008,  Entourage,  Mac OS X 10.6,  Macintosh,  Voice"]
[1286091,"Help Desk::Accounts","resolved","Returning VS/IFF-reactivate accts","echin","Sloan School of Management","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286092,"Help Desk::Service Center","open","dell optiplex pickup","lrose","Operations Research Center","Current Employee",2010,7,"2010-07-13","2010-08-06","2010-08-02","2010-07-13",0,"2010-08-02",16,20,20,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null," Software"," PC,  Software,  Voice,  Windows XP"]
[1286093,"Help Desk::Business Help","resolved","obtain copy of purchase order to send to vendor","ggillen",null,null,2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,0,"Help Desk::Service Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1286095,"Help Desk::Call Center","resolved","unable to login via touchstone on ist.mit.edu","cliang@MIT.EDU",null,null,2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,0,"Help Desk::Service Center"," Voice"," Mac OS X 10.5"," 10.5.8"," Macintosh"," FileMaker Pro",11,null,null," 10.5.8,  11,  FileMaker Pro,  Mac OS X 10.5,  Macintosh,  Voice"]
[1286097,"Help Desk::Accounts","resolved","status of aregan account","chuckk","Information Services & Technology","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1286098,"Help Desk::Accounts","resolved","what username / name does a person have","mcorlett","Lincoln Laboratory","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1286110,"Help Desk::Accounts","resolved","mobileinnovation locker request","jasond","Sloan School of Management","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286117,"Help Desk::Service Center","resolved","DS consultant dropped off client laptop for hw diags","barrasso",null,"Non Current Employee",2010,7,"2010-07-13","2010-07-26","2010-07-26","2010-07-13",0,"2010-07-26",11,13,null,"Help Desk::Service Center"," Walkin",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Walkin"]
[1286122,"Help Desk::Call Center","resolved","setup outlook 2007 for imap","arih","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,0,"Help Desk::Service Center"," Voice"," Windows",null," PC"," Outlook",2007,null,null," 2007,  Outlook,  PC,  Voice,  Windows"]
[1286128,"Help Desk::Call Center","resolved","borrow MIT facility to host a event","N/A",null,null,2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1286136,"Help Desk::Accounts","resolved","password for Zelia Periera","harvard@osc-ib.com",null,null,2010,7,"2010-07-13","2010-07-23","2010-07-23","2010-07-13",0,"2010-07-23",7,10,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286138,"Help Desk::Service Center","resolved","Join Us For Lunch As We Announce Avaya's New Solutions!","information@avaya.com",null,null,2010,7,"2010-07-13","2010-07-14","2010-07-14",null,null,"2010-07-14",0,1,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286148,"Help Desk::Accounts","resolved","Request for sk-med list from user sawhalen","sawhalen","Mechanical Engineering","Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286149,"Help Desk::Accounts","resolved","MIT Kerberos account setup","omitchell101@gmail.com",null,null,2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286153,"RCC::EastCampus","resolved","install request in M64","robj","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"RCC::EastCampus",null," Linux",null," PC",null,null,null,null," Linux,  PC"]
[1286155,"RCC::EastCampus","resolved","install request in M64","robj","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"RCC::EastCampus",null," Linux",null," PC",null,null,null,null," Linux,  PC"]
[1286167,"Help Desk::Accounts","resolved","Mailman authorization","burfeind","Information Services & Technology","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286173,"Help Desk::Business Help","resolved","buy a Dell computer using Ecat","lanza","Nuclear Science and Engineering","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1286178,"Help Desk::Call Center","resolved","forgot Kerberos password","mcfox","Center for Global Change Science","Current Employee",2010,7,"2010-07-13","2010-07-14","2010-07-14","2010-07-13",0,"2010-07-13",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286180,"Help Desk::Backup","resolved","TSM: Node Unlock","malone","Sloan School of Management","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,0,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," TSM",null,null,null," Mac OS X,  Macintosh,  TSM,  Voice"]
[1286198,"Help Desk::Call Center","resolved","Set up outlook 2007 (exchange account)","rsikkema","AMPS-Libraries","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC",null,null,null,null," PC,  Voice,  Windows 7"]
[1286211,"Help Desk::Call Center","resolved","using iPhone to check MIT emails","gbortola","Design Laboratory","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1286215,"Mobile Devices","resolved","wipe my blackberry","jdoherty","Information Services & Technology","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13",null,null,"2010-07-13",0,0,null,"Mobile Devices"]
[1286218,"Help Desk::Call Center","resolved","Adonis support question","dme","MIT Investment Management Company","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Other"," Adonis",null,null," Adonis,  Other,  Unknown,  Voice"]
[1286220,"Help Desk::Accounts","resolved","email for chanels \"not working\"","lvdiaz","Kavli Inst for Astrophysics & Space Rsrh","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1286224,"Help Desk::Call Center","resolved","question about Endnote","pepebe","Biology","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Software Distribution",null,null,null," PC,  Software Distribution,  Voice,  Windows XP"]
[1286253,"Help Desk::Accounts","resolved","James Feyrer","jcolon","Economics","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286271,"Help Desk::Call Center","resolved","add a site to the list of certaid sites","jensen","Corporate Relations/Indust Liaison Prog","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1286273,"Help Desk::Service Center","resolved","Purchasing and Configuring a Dell 780 - wireless card installation?","jlbyrnes","Engineering Systems Division","Current Employee",2010,7,"2010-07-13","2010-07-15","2010-07-15","2010-07-13",0,"2010-07-14",1,2,2,"Help Desk::Call Center"," Voice"," Windows Vista",null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice,  Windows Vista"]
[1286280,"Help Desk::Backup","waiting","tsm on ubuntu","leoburd","Media Laboratory","Current Employee",2010,7,"2010-07-13","2010-08-03","2010-07-13","2010-07-13",0,"2010-07-13",20,0,0,"Help Desk::Call Center"," Voice"," Linux"," ubuntu"," PC"," TSM",null,null,null," Linux,  PC,  TSM,  Voice,  ubuntu"]
[1286291,"Help Desk::Accounts","resolved","Request for Malcom list from user mjgil","mjgil","Chemical Engineering","Current Student",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286351,"Help Desk::Call Center","resolved","any way to manual make iCal sync with the Outlook Exchange calendar","doughty","Electrical Engineering-Computer Science","Current Employee",2010,7,"2010-07-13","2010-08-04","2010-08-04","2010-07-29",16,"2010-08-04",3,22,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Other"," Ical",null,null," E-Mail,  Ical,  Mac OS X,  Macintosh,  Other"]
[1286364,"Help Desk::Call Center","resolved","logging in at home","amrpeony@verizon.net",null,null,2010,7,"2010-07-13","2010-07-29","2010-07-29","2010-07-14",1,"2010-07-29",14,16,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286403,"Help Desk::Accounts","resolved","Re: MIT Email Address","rmadsen","Center for International Studies","Current Employee",2010,7,"2010-07-13","2010-07-13","2010-07-13","2010-07-13",0,"2010-07-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286432,"Help Desk::Call Center","resolved","Error connecting via Touchstone","kresl@u.washington.edu",null,null,2010,7,"2010-07-13","2010-07-29","2010-07-29","2010-07-14",1,"2010-07-29",14,16,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286462,"Help Desk::Call Center","resolved","Why is MIT not delivering my email?","mpearlson@gmail.com",null,null,2010,7,"2010-07-13","2010-07-15","2010-07-15",null,null,"2010-07-15",0,2,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286491,"Help Desk::Accounts","resolved","host/mary-kay-commandos.mit.edu","geofft","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-14","2010-07-14","2010-07-14","2010-07-14",0,"2010-07-14",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286666,"Help Desk::Call Center","resolved","Access Denied: SAPweb benefits.  Lincoln Labs","michael.menadue@ll.mit.edu",null,null,2010,7,"2010-07-14","2010-07-22","2010-07-22","2010-07-14",0,"2010-07-22",8,8,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1286769,"Help Desk::Business Help","resolved","Resubmitting JV's from JV Inbox","cynthias","Research Laboratory of Electronics","Current Employee",2010,7,"2010-07-14","2010-07-14","2010-07-14","2010-07-14",0,"2010-07-14",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286781,"Help Desk::Service Center","resolved","Running slowly, not connecting to wired or wireless internet","avn","Medical","Current Employee",2010,7,"2010-07-14","2010-07-21","2010-07-21","2010-07-14",0,"2010-07-21",1,7,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Software"," PC,  Software,  Voice"]
[1286838,"Help Desk::Accounts","resolved","Email Account - Christine Antonellis","granvill","Alumni Association","Current Employee",2010,7,"2010-07-14","2010-07-14","2010-07-14","2010-07-14",0,"2010-07-14",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286907,"Help Desk::Call Center","resolved","network access problem","pwilkins","Educational Innovation and Technology","Current Employee",2010,7,"2010-07-14","2010-07-19","2010-07-19","2010-07-19",5,"2010-07-19",0,5,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Network:Other",null,null,null," E-Mail,  Mac OS X,  Macintosh,  Network:Other"]
[1286950,"Help Desk::Accounts","resolved","Request for titesaurus list from user angieyen","angieyen","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-14","2010-07-14","2010-07-14","2010-07-14",0,"2010-07-14",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1286951,"Help Desk::Call Center","resolved","client seeks advice for setting up printer on MITnet","sdalton","Center for Matl Science and Engineering","Current Employee",2010,7,"2010-07-14","2010-07-14","2010-07-14","2010-07-14",0,"2010-07-14",0,0,0,"Help Desk::UNIX/Linux"," Voice",null,null," Printer"," Printing",null,null,null," Printer,  Printing,  Voice"]
[1286980,"Help Desk::Call Center","resolved","Remote email","jforestr","Sloan School of Management","Current Employee",2010,7,"2010-07-14","2010-07-14","2010-07-14","2010-07-14",0,"2010-07-14",0,0,null,"Help Desk::Call Center"," E-Mail"," Unknown",null," Unknown"," Webmail",null,null,null," E-Mail,  Unknown,  Webmail"]
[1287056,"Help Desk::Call Center","resolved","unknown error trying to get direct deposit","puiwali","Civil and Environmental Eng","Current Student",2010,7,"2010-07-14","2010-07-14","2010-07-14",null,null,"2010-07-14",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," SAP, SAPWeb"," direct deposit",null,null," PC,  SAP, SAPWeb,  Voice,  Windows XP,  direct deposit"]
[1287154,"Help Desk::Service Center","waiting","faulty dell laptop e6400","tdilwort","DUE Desktop Support","Current Employee",2010,7,"2010-07-14","2010-07-19",null,"2010-07-16",2,null,3,null,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Pickup - Delivery"," PC,  Pickup - Delivery,  Voice"]
[1287157,"Help Desk::Business Help","resolved","Unable to view MIT payment","mew2",null,"Non Current Student",2010,7,"2010-07-14","2010-07-14","2010-07-14","2010-07-14",0,"2010-07-14",0,0,0,"Help Desk::Call Center"," Voice",null,null," Macintosh"," Firefox",null,null,null," Firefox,  Macintosh,  Voice"]
[1287188,"Help Desk::Call Center","resolved","Scanner is freezing","N/A",null,null,2010,7,"2010-07-14","2010-07-14","2010-07-14","2010-07-14",0,"2010-07-14",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1287228,"Help Desk::Call Center","resolved","Separate RT Tickets","silugo","Housing","Current Employee",2010,7,"2010-07-14","2010-07-14","2010-07-14","2010-07-14",0,"2010-07-14",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1287268,"Help Desk::Call Center","resolved","Inquiries about mobile device BES service","efong","Chemistry","Current Employee",2010,7,"2010-07-14","2010-07-14","2010-07-14","2010-07-14",0,"2010-07-14",0,0,null,"Help Desk::Call Center"," Voice"," BlackBerry",null," Mobile Device"," Other",null,null,null," BlackBerry,  Mobile Device,  Other,  Voice"]
[1287277,"Mobile Devices","resolved","BES site license","efong","Chemistry","Current Employee",2010,7,"2010-07-14","2010-07-21","2010-07-21","2010-07-14",0,"2010-07-21",0,7,null,"Mobile Devices"]
[1287325,"Help Desk::Call Center","resolved","Questions about submitting MacBook Pro for hardware service","affi","Materials Science and Eng","Current Student",2010,7,"2010-07-14","2010-07-14","2010-07-14","2010-07-14",0,"2010-07-14",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Hardware",null,null,null," Hardware,  Mac OS X,  Macintosh,  Voice"]
[1287345,"Help Desk::Call Center","resolved","Startup errors, script errors","ymoret","Civil and Environmental Eng","Current Student",2010,7,"2010-07-14","2010-07-15","2010-07-15","2010-07-15",1,"2010-07-15",0,1,null,"Help Desk::Call Center"," E-Mail"," Windows Vista",null," PC",null,null,null,null," E-Mail,  PC,  Windows Vista"]
[1287364,"Help Desk::Business Help","resolved","Re: Needs Approval: Req 11319415 to Vendor OMEGA ENGINEERING IN on 2197500 .","ayar","Materials Science and Engineering","Current Employee",2010,7,"2010-07-14","2010-07-15","2010-07-15","2010-07-15",1,"2010-07-15",0,1,0,"Help Desk::Call Center"," E-Mail"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," E-Mail,  SAP, SAPWeb,  Unknown"]
[1287378,"Help Desk::Call Center","resolved","Help with default configurations","katykam22@gmail.com",null,null,2010,7,"2010-07-14","2010-07-29","2010-07-29","2010-07-15",1,"2010-07-29",13,15,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1287394,"Help Desk::Accounts","resolved","a little help, please","eyanow","Information Services & Technology","Current Employee",2010,7,"2010-07-14","2010-07-26","2010-07-26","2010-07-14",0,"2010-07-14",1,12,12,"Telecom::Telephone Help"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1287464,"Help Desk::Accounts","resolved","wrong number","phimsopheap@yahoo.com",null,null,2010,7,"2010-07-14","2010-07-14","2010-07-14","2010-07-14",0,"2010-07-14",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1287509,"Help Desk::Accounts","resolved","My Athena Account","i@woj.com",null,null,2010,7,"2010-07-14","2010-07-15","2010-07-15","2010-07-15",1,"2010-07-15",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1287516,"Help Desk::Accounts","resolved","e-mail forwarding","jbchang","Materials Science and Eng","Current Student",2010,7,"2010-07-14","2010-07-15","2010-07-15","2010-07-15",1,"2010-07-15",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1287622,"Help Desk::Accounts","resolved","Re: Request for editing","srsteinbach1@mac.com",null,null,2010,7,"2010-07-14","2010-07-15","2010-07-15","2010-07-15",1,"2010-07-15",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1287757,"Help Desk::Service Center","resolved","Understand the Top Security Threats to Your Business... And Stop Them.","research@focus.com",null,null,2010,7,"2010-07-15","2010-07-15","2010-07-15",null,null,"2010-07-15",0,0,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1287820,"Help Desk::Call Center","resolved","Mail quota problem","durlach","Research Laboratory of Electronics","Current Employee",2010,7,"2010-07-15","2010-07-15","2010-07-15","2010-07-15",0,"2010-07-15",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X,  Macintosh,  Voice"]
[1287842,"Help Desk::Accounts","resolved","execed_custom@mit.edu","gallaghm","Sloan School of Management","Current Employee",2010,7,"2010-07-15","2010-07-23","2010-07-23","2010-07-15",0,"2010-07-23",7,8,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1287933,"Help Desk::Call Center","resolved","questions about calendaring in outlook","mcneillh","Libraries","Current Employee",2010,7,"2010-07-15","2010-07-15","2010-07-15","2010-07-15",0,"2010-07-15",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Outlook",null,null,null," Outlook,  PC,  Voice,  Windows XP"]
[1288041,"Help Desk::Accounts","resolved","Guest account request","cgibbs","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-15","2010-07-15","2010-07-15","2010-07-15",0,"2010-07-15",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1288119,"Help Desk::Service Center","resolved","help with non-booting Macbook Pro","psenge","Sloan School of Management","Current Employee",2010,7,"2010-07-15","2010-07-15","2010-07-15","2010-07-15",0,"2010-07-15",0,0,null,"Help Desk::Service Center"," Walkin"," Mac OS X",null," Macintosh"," Hardware",null,null," Walk-Ins"," Hardware,  Mac OS X,  Macintosh,  Walk-Ins,  Walkin"]
[1288120,"Mobile Devices","resolved","Blackberry and laptop use in Lebanon","slendall","Office of the General Counsel","Current Employee",2010,7,"2010-07-15","2010-07-21","2010-07-21","2010-07-16",1,"2010-07-21",0,6,null,"Mobile Devices"]
[1288153,"Help Desk::Service Center","resolved","Graphics issue","jmd","Institute Professors","Current Employee",2010,7,"2010-07-15","2010-07-23","2010-07-23","2010-07-15",0,"2010-07-23",2,8,null,"Help Desk::Service Center"," Voice",null,null," Macintosh",null,null,null," Hardware"," Hardware,  Macintosh,  Voice"]
[1288173,"Help Desk::Call Center","resolved","Printer moved offices; needs to  be reconfigured for new location","pglidden","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-15","2010-07-27","2010-07-27","2010-07-15",0,"2010-07-27",8,12,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Printing",null,null,null," Printing,  Unknown,  Voice"]
[1288209,"Help Desk::Call Center","resolved","VPN issues","narendra","Chemical Engineering","Current Employee",2010,7,"2010-07-15","2010-08-06","2010-08-06","2010-07-15",0,"2010-08-06",13,22,null,"Help Desk::Call Center"," E-Mail"," Windows Vista",null," PC"," VPN",null,null,null," E-Mail,  PC,  VPN,  Windows Vista"]
[1288211,"Help Desk::Accounts","resolved","Fred Viera","fred@vieralaw.com",null,null,2010,7,"2010-07-15","2010-07-15","2010-07-15","2010-07-15",0,"2010-07-15",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1288242,"Help Desk::Backup","waiting","DELETE MCRONIN1 ON B","aed","Sloan School of Management","Current Employee",2010,7,"2010-07-15","2010-07-15",null,"2010-07-15",0,null,0,null,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1288295,"Help Desk::Business Help","resolved","create a JV","jundzilo","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-15","2010-07-15","2010-07-15","2010-07-15",0,"2010-07-15",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1288353,"Help Desk::Accounts","resolved","Guest account request","abbrown","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-15","2010-07-15","2010-07-15","2010-07-15",0,"2010-07-15",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1288368,"Help Desk::Call Center","resolved","recover unsaved the word file","N/A",null,null,2010,7,"2010-07-15","2010-07-15","2010-07-15","2010-07-15",0,"2010-07-15",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Word",null,null,null," Mac OS X,  Macintosh,  Voice,  Word"]
[1288425,"Help Desk::Accounts","resolved","mailman list password reset","freimark@broadinstitute.org",null,null,2010,7,"2010-07-15","2010-07-15","2010-07-15","2010-07-15",0,"2010-07-15",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1288485,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","eliad",null,"Moira Account",2010,7,"2010-07-15","2010-07-16","2010-07-16","2010-07-16",1,"2010-07-16",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1288551,"Help Desk::Call Center","resolved","unbuntu crashed, may want file recovery","umutvg","Mathematics","Current Student",2010,7,"2010-07-15","2010-07-15","2010-07-15","2010-07-15",0,"2010-07-15",0,0,null,"Help Desk::Call Center"," Voice"," Linux"," ubuntu"," PC"," Other",null,null,null," Linux,  Other,  PC,  Voice,  ubuntu"]
[1288574,"Help Desk::Accounts","resolved","email forwarding","haohu",null,"Non Current Student",2010,7,"2010-07-15","2010-07-15","2010-07-15","2010-07-15",0,"2010-07-15",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1288648,"Help Desk::Call Center","resolved","windows on vmware on mac","debraang","Management","Current Student",2010,7,"2010-07-15","2010-07-15","2010-07-15","2010-07-15",0,"2010-07-15",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," Macintosh"," VMware",null,null,null," Macintosh,  VMware,  Voice,  Windows"]
[1288676,"Help Desk::Accounts","resolved","Fwd: Final Reminder: MIT Personal Certificates expire soon","tammyr","Comp Sci & Artificial Intelligence Lab","Current Employee",2010,7,"2010-07-15","2010-07-19","2010-07-19","2010-07-16",1,"2010-07-19",2,4,3,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1288755,"Help Desk::Accounts","resolved","SIPB account sponsorship for ESP","geofft","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-15","2010-07-16","2010-07-16","2010-07-16",1,"2010-07-16",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1288778,"RCC::NorthWest","resolved","help-wired-none request in NW35","fanwei","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-15","2010-07-27","2010-07-27","2010-07-16",1,"2010-07-27",2,12,null,"RCC::NorthWest",null," Windows XP",null," PC",null,null,null,null," PC,  Windows XP"]
[1288930,"Help Desk::Call Center","resolved","Rolesweb access problem in Safari","davidrod","Lab for Manufacturing & Productivity","Current Employee",2010,7,"2010-07-16","2010-07-16","2010-07-16","2010-07-16",0,"2010-07-16",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",5.8," Macintosh"," Safari",null,null,null," 5.8,  Mac OS X,  Macintosh,  Safari,  Voice"]
[1288969,"Help Desk::Call Center","resolved","client looking for loaner laptop for UROP","najah","Urban Studies and Planning","Current Student",2010,7,"2010-07-16","2010-07-16","2010-07-16","2010-07-16",0,"2010-07-16",0,0,0,"Help Desk::UNIX/Linux"," Voice"," Windows",null," PC",null,null,null,null," PC,  Voice,  Windows"]
[1289009,"Help Desk::Call Center","resolved","needed help getting certificates","tpalden","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-16","2010-07-16","2010-07-16",null,null,"2010-07-16",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",10.4," Macintosh"," Safari"," and fiirefox",null,null," 10.4,  Mac OS X,  Macintosh,  Safari,  Voice,  and fiirefox"]
[1289019,"Help Desk::Accounts","resolved","Athena Account Request","nsilva","Office of the VP for Institute Affairs","Current Employee",2010,7,"2010-07-16","2010-07-16","2010-07-16","2010-07-16",0,"2010-07-16",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1289039,"Help Desk::Call Center","resolved","Adobe Run Time Error","bbrown","Division of Comparative Medicine","Current Employee",2010,7,"2010-07-16","2010-08-02","2010-08-02","2010-07-19",3,"2010-08-02",14,17,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC"," Adobe Acrobat",9," win.mit.edu",null," 9,  Adobe Acrobat,  E-Mail,  PC,  Windows XP,  win.mit.edu"]
[1289079,"Help Desk::Call Center","resolved","client has question about remote access","rmurray","Center for International Studies","Current Employee",2010,7,"2010-07-16","2010-07-16","2010-07-16","2010-07-16",0,"2010-07-16",0,0,0,"Help Desk::UNIX/Linux"," Voice"," Windows XP",null," PC"," Operating System",null,null,null," Operating System,  PC,  Voice,  Windows XP"]
[1289099,"Help Desk::Call Center","resolved","client looking to upload 50 MB of files to Athena locker.","ssprings","Center for Biomedical Innovation","Current Employee",2010,7,"2010-07-16","2010-07-16","2010-07-16","2010-07-16",0,"2010-07-16",0,0,0,"Help Desk::UNIX/Linux"," Voice"," Windows",null," Multi-Platform"," Secure FX",null,null,null," Multi-Platform,  Secure FX,  Voice,  Windows"]
[1289113,"Help Desk::Service Center","resolved","HD faulure on Pat's HP laptop","pshepp","Information Services & Technology","Current Employee",2010,7,"2010-07-16","2010-07-16","2010-07-16","2010-07-16",0,"2010-07-16",0,0,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Software"," PC,  Software,  Voice"]
[1289142,"Help Desk::Accounts","resolved","Request for pyroi-bugs list from user mwaskom","mwaskom","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-16","2010-07-19","2010-07-19","2010-07-16",0,"2010-07-16",0,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1289177,"Help Desk::Call Center","resolved","MacBook Pro purchase - 15 inch vs 13 inch, processor choice","lgresko",null,"Non Current Student",2010,7,"2010-07-16","2010-07-16","2010-07-16","2010-07-16",0,"2010-07-16",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1289210,"Help Desk::Call Center","resolved","Eudora issues after network outage","jhang","Program in Writing & Humanistic Studies","Current Employee",2010,7,"2010-07-16","2010-07-16","2010-07-16","2010-07-16",0,"2010-07-16",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1289218,"Help Desk::Call Center","resolved","Certificate renewal in Firefox on Windows","brianor","Laboratory for Nuclear Science","Current Employee",2010,7,"2010-07-16","2010-07-16","2010-07-16","2010-07-16",0,"2010-07-16",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null,null," Certificates"," firefox",null,null," Certificates,  Voice,  Windows XP,  firefox"]
[1289234,"Help Desk::Accounts","resolved","PASSWORD","lsass","Architecture","Current Employee",2010,7,"2010-07-16","2010-07-19","2010-07-19","2010-07-16",0,"2010-07-19",2,3,3,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1289263,"Help Desk::Business Help","waiting","Fwd: June 2010 Vacation","jgb","Kavli Inst for Astrophysics & Space Rsrh","Current Employee",2010,7,"2010-07-16","2010-08-04",null,"2010-07-16",0,null,19,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1289304,"Help Desk::Accounts","resolved","Kerberos for Mary Vasquez","jkastorf","Residential Life Programs","Current Employee",2010,7,"2010-07-16","2010-07-16","2010-07-16","2010-07-16",0,"2010-07-16",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1289310,"Help Desk::Accounts","resolved","ID number and Kerberos for Elizabeth Benton","jkastorf","Residential Life Programs","Current Employee",2010,7,"2010-07-16","2010-07-16","2010-07-16","2010-07-16",0,"2010-07-16",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1289352,"Help Desk::Backup","resolved","TSM account question","jsabio","Mechanical Engineering","Current Employee",2010,7,"2010-07-16","2010-07-19","2010-07-19","2010-07-19",3,"2010-07-19",0,3,3,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1289391,"Help Desk::Accounts","resolved","Re-activating e-mail account for MIT Sloan Media Relations temp","pfavreau","Sloan School of Management","Current Employee",2010,7,"2010-07-16","2010-07-16","2010-07-16","2010-07-16",0,"2010-07-16",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1289423,"Mobile Devices","open","Blackberry Question","jessmith","Information Services & Technology","Current Employee",2010,7,"2010-07-16","2010-08-02",null,"2010-07-16",0,null,10,null,null,"Mobile Devices"]
[1289435,"Help Desk::Call Center","resolved","new hostnames needed today","pmn","Libraries","Current Employee",2010,7,"2010-07-16","2010-07-19","2010-07-19","2010-07-18",2,"2010-07-19",0,3,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1289450,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Choose a Schedule For Your Backup","ltambasc","Mathematics","Current Student",2010,7,"2010-07-16","2010-07-19","2010-07-19","2010-07-19",3,"2010-07-19",0,3,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1289502,"Help Desk::Accounts","resolved","New temp","kseiden","MIT Press","Current Employee",2010,7,"2010-07-16","2010-07-16","2010-07-16","2010-07-16",0,"2010-07-16",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1289544,"Help Desk::Call Center","resolved","FTP with Fetch","eballo","Technology and Policy Program","Current Employee",2010,7,"2010-07-16","2010-07-19","2010-07-19","2010-07-16",0,"2010-07-16",0,3,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Fetch",null,null,null," Fetch,  Mac OS X,  Macintosh,  Voice"]
[1289561,"Help Desk::Call Center","resolved","on access scan disabled","rogoff","Plasma Science and Fusion Center","Current Employee",2010,7,"2010-07-16","2010-07-16","2010-07-16","2010-07-16",0,"2010-07-16",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," VirusScan, Virex",null,null,null," PC,  VirusScan, Virex,  Voice,  Windows XP"]
[1289605,"Help Desk::Accounts","resolved","Veterans  Club locker","jcfraser","Management","Current Student",2010,7,"2010-07-16","2010-07-20","2010-07-20","2010-07-19",3,"2010-07-19",0,4,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1289687,"Help Desk::Call Center","resolved","Fwd: Confirm Email Account","pritty","Linguistics and Philosophy","Current Student",2010,7,"2010-07-17","2010-07-19","2010-07-19","2010-07-19",2,"2010-07-19",0,2,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1289790,"Help Desk::Call Center","resolved","Re: Final Reminder: MIT Personal Certificates expire soon","dpk_d","Department of Biological Engineering","Current Employee",2010,7,"2010-07-17","2010-07-28","2010-07-28","2010-07-19",2,"2010-07-28",8,11,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," Certificates",null,null,null," Certificates,  E-Mail,  PC,  Windows"]
[1289815,"Help Desk::Accounts","resolved","reset of password and certificates issue","mculpepp","Mechanical Engineering","Current Employee",2010,7,"2010-07-17","2010-07-23","2010-07-23","2010-07-22",5,"2010-07-23",0,6,4,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1289988,"Help Desk::Accounts","resolved","Request for dt-orientation10@mit.edu list from user dwu1","dwu1","Biological Engineering","Current Student",2010,7,"2010-07-18","2010-07-19","2010-07-19","2010-07-19",1,"2010-07-19",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1290081,"Help Desk::Call Center","resolved","MIT Portal","ryusuke",null,"Non Current Student",2010,7,"2010-07-18","2010-07-26","2010-07-26","2010-07-19",1,"2010-07-26",7,8,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1290205,"Help Desk::Service Center","resolved","See the Top Unified Communications Vendors Compared, Contrasted","editorial@voip-news.com",null,null,2010,7,"2010-07-19","2010-07-19","2010-07-19",null,null,"2010-07-19",0,0,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1290236,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","agreytak",null,"Non Current Employee",2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1290320,"Help Desk::Call Center","resolved","Fwd: Confirm Email Account","amywv","Ofc of the Dean for Graduate Education","Current Employee",2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1290350,"Help Desk::Call Center","resolved","windows updates messed up my internet connection","fjflores76@gmail.com",null,null,2010,7,"2010-07-19","2010-07-20","2010-07-20","2010-07-20",1,"2010-07-20",0,1,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC",null,null,null,null," E-Mail,  PC,  Windows"]
[1290361,"Help Desk::Accounts","resolved","Re: Questions with regards account!","ahwill","Architecture","Current Employee",2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1290363,"Help Desk::Service Center","waiting","Outgoing e-mails get put in spam","gerthyl",null,"Non Current Employee",2010,7,"2010-07-19","2010-08-03",null,"2010-07-19",0,null,15,null,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Firefox",null,null," Walk-Ins"," Firefox,  PC,  Voice,  Walk-Ins,  Windows XP"]
[1290414,"Help Desk::Accounts","resolved","Guest account request","tclewley","Koch Inst - Integrative Cancer Research","Current Employee",2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1290450,"Help Desk::Call Center","resolved","MIt Directory Change; SendAs field in OWA","kitsune@MIT.EDU",null,null,2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null," Directory:LDAP",null,null,null," Directory:LDAP,  E-Mail"]
[1290509,"Help Desk::Business Help","resolved","unable to find vendor number","hadar","Physics","Current Employee",2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1290522,"Help Desk::Accounts","resolved","registering","unknown",null,null,2010,7,"2010-07-19","2010-07-19","2010-07-19",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1290579,"Help Desk::Call Center","resolved","Error when loading Word 2004","adid","Center for International Studies","Current Employee",2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," PC"," Word",2004,null,null," 2004,  Mac OS X,  PC,  Voice,  Word"]
[1290600,"Help Desk::Call Center","resolved","Cannot obtain certificate","ataus",null,"Moira Account",2010,7,"2010-07-19","2010-08-03","2010-08-03","2010-07-19",0,"2010-08-03",14,15,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1290648,"Help Desk::Athena","resolved","latex thesis files","frandsen","Economics","Current Student",2010,7,"2010-07-19","2010-07-21","2010-07-21","2010-07-19",0,"2010-07-19",0,2,2,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1290700,"Help Desk::Call Center","resolved","set up iphone to check MIT emails","N/A",null,null,2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1290730,"Help Desk::Accounts","resolved","password fax","pbolis","Haystack Observatory","Current Employee",2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1290750,"Help Desk::Business Help","resolved","Facilities PP03 printer","mmcgrath","Information Services & Technology","Current Employee",2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1290836,"Help Desk::Service Center","resolved","Top 7 Tips for Boosting Online Conversion","smartstream@techmags.com",null,null,2010,7,"2010-07-19","2010-07-20","2010-07-20",null,null,"2010-07-20",0,1,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1290841,"Help Desk::Accounts","resolved","temp needs an account","unknown",null,null,2010,7,"2010-07-19","2010-07-19","2010-07-19",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1290891,"Help Desk::Accounts","resolved","Mei Zuo account","rbcohen","Sloan School of Management","Current Employee",2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1290932,"Help Desk::Accounts","resolved","how to set up account","jhaggert","Francis Bitter Magnet Laboratory","Current Employee",2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1290953,"Help Desk::Accounts","resolved","Request for dmse2010 list from user khessler","khessler","Materials Science and Eng","Current Student",2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1290954,"Help Desk::Accounts","resolved","Aditya Bhujle","mhoangha","Mechanical Engineering","Current Employee",2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1291012,"Help Desk::Call Center","resolved","Referral to Outlook 2007 Exchange setup page","camillev@mit.edu",null,null,2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Outlook",null,null,null," Outlook,  PC,  Voice,  Windows XP"]
[1291098,"Help Desk::Accounts","resolved","Waseem's MIT Kerberos and VPN Login Failure","cgoodman","Sloan School of Management","Current Employee",2010,7,"2010-07-19","2010-07-19","2010-07-19","2010-07-19",0,"2010-07-19",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1291155,"Help Desk::Call Center","resolved","Migrate from Webmail to Exchange","sfnagle","Department of Biological Engineering","Current Employee",2010,7,"2010-07-19","2010-07-20","2010-07-20","2010-07-20",1,"2010-07-20",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1291216,"Help Desk::Accounts","resolved","Request for dgusers list from user jmoeller","jmoeller","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-19","2010-07-20","2010-07-20","2010-07-20",1,"2010-07-20",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1291309,"Help Desk::Call Center","resolved","Weather Attachment","jodentre@PLANT.MIT.EDU",null,null,2010,7,"2010-07-20","2010-08-05","2010-08-05","2010-07-20",0,"2010-08-05",15,16,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC"," Outlook",2007,null,null," 2007,  E-Mail,  Outlook,  PC,  Windows XP"]
[1291385,"Help Desk::Business Help","resolved","eCat Staples page will not open","dwhitney","Center for Technology, Policy & Ind Dev","Current Employee",2010,7,"2010-07-20","2010-07-20","2010-07-20","2010-07-20",0,"2010-07-20",0,0,0,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," SAP, SAPWeb",null,null,null," E-Mail,  PC,  SAP, SAPWeb,  Windows"]
[1291431,"Help Desk::Call Center","resolved","Network registration fails NW15","wc1084","Francis Bitter Magnet Laboratory","Current Employee",2010,7,"2010-07-20","2010-07-29","2010-07-29","2010-07-20",0,"2010-07-29",9,9,null,"Help Desk::Call Center"," Voice"," Windows Vista",null," PC"," Network:Wireless",null,null,null," Network:Wireless,  PC,  Voice,  Windows Vista"]
[1291443,"Help Desk::Call Center","waiting","Malware on Firefox","kthuot","Mechanical Engineering","Current Student",2010,7,"2010-07-20","2010-08-06","2010-07-29","2010-07-20",0,"2010-07-20",8,9,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Firefox",null,null,null," Firefox,  PC,  Voice,  Windows XP"]
[1291479,"Help Desk::Call Center","resolved","client would like an explanation about undocumented features in webmail","kalex","Mechanical Engineering","Current Student",2010,7,"2010-07-20","2010-07-23","2010-07-23","2010-07-20",0,"2010-07-23",0,3,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Webmail",null,null,null," Unknown,  Voice,  Webmail"]
[1291566,"Help Desk::Backup","waiting","Form submission from: TSM Backup: Cancel Your TSM Account","gche","Student Financial Services","Current Employee",2010,7,"2010-07-20","2010-07-20",null,"2010-07-20",0,null,0,null,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1291587,"Help Desk::Accounts","resolved","All MIT email forwarded to my gmail account?","yerkes",null,"Non Current Student",2010,7,"2010-07-20","2010-07-20","2010-07-20","2010-07-20",0,"2010-07-20",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1291596,"Help Desk::Service Center","waiting","Deleted data recovery from external hard drive","mculpepp@MIT.EDU",null,null,2010,7,"2010-07-20","2010-07-26",null,"2010-07-20",0,null,6,null,null,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null," Software"," PC,  Software,  Voice"]
[1291627,"Help Desk::Backup","waiting","Form submission from: TSM Backup: Cancel Your TSM Account","rweinrib","Terrascope","Current Employee",2010,7,"2010-07-20","2010-07-20",null,"2010-07-20",0,null,0,null,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1291708,"Help Desk::Accounts","resolved","I'm going on medical leave - how do I continue my account?","unknown",null,null,2010,7,"2010-07-20","2010-07-20","2010-07-20",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1291745,"Help Desk::Accounts","resolved","change password","ychung","Division of Comparative Medicine","Current Employee",2010,7,"2010-07-20","2010-07-20","2010-07-20","2010-07-20",0,"2010-07-20",0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1291752,"Help Desk::Call Center","resolved","client reports probs with safari and staples ecat","edechter","McGovern Institute for Brain Research","Current Employee",2010,7,"2010-07-20","2010-07-20","2010-07-20","2010-07-20",0,"2010-07-20",0,0,0,"Help Desk::UNIX/Linux"," Voice"," Mac OS X 10.6",null," Macintosh"," SAP, SAPWeb",null,null,null," Mac OS X 10.6,  Macintosh,  SAP, SAPWeb,  Voice"]
[1291768,"Help Desk::Call Center","resolved","BULK DHCP REGISTRATION REQUEST","dsk","Urban Studies & Planning","Current Employee",2010,7,"2010-07-20","2010-07-23","2010-07-20","2010-07-20",0,"2010-07-20",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1291791,"Help Desk::Call Center","resolved","Misc. computer pre-sales questions","livlb31",null,"Non Current Student",2010,7,"2010-07-20","2010-07-20","2010-07-20","2010-07-20",0,"2010-07-20",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Buying Advice",null,null,null," Buying Advice,  Unknown,  Voice"]
[1291809,"Help Desk::Call Center","resolved","presales: macbook air","najatk","Picower Institute for Learning & Memory","Current Employee",2010,7,"2010-07-20","2010-07-20","2010-07-20","2010-07-20",0,"2010-07-20",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Buying Advice",null,null,null," Buying Advice,  Voice"]
[1291829,"Help Desk::Accounts","resolved","Could not register MIT ID 921823299","augustin.friedel@googlemail.com",null,null,2010,7,"2010-07-20","2010-07-23","2010-07-23","2010-07-20",0,"2010-07-23",2,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1291853,"Help Desk::Accounts","resolved","FW: FW: MIT E-Mail Account","ljmorin","Military Science","Current Employee",2010,7,"2010-07-20","2010-07-20","2010-07-20","2010-07-20",0,"2010-07-20",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1291932,"Help Desk::Service Center","resolved","Video failed on D630","hoffmann","Information Services & Technology","Current Employee",2010,7,"2010-07-20","2010-07-22","2010-07-22","2010-07-20",0,"2010-07-22",2,2,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1291982,"Help Desk::Service Center","resolved","Macbook Pro won't turn on","marion","Information Services & Technology","Current Employee",2010,7,"2010-07-20","2010-07-28","2010-07-28","2010-07-20",0,"2010-07-26",3,8,null,"Help Desk::Service Center"," Voice",null,null," Macintosh",null,null,null," Hardware"," Hardware,  Macintosh,  Voice"]
[1291992,"Help Desk::Call Center","resolved","Windows 7 download for students","ncthomas","Physics","Current Student",2010,7,"2010-07-20","2010-07-20","2010-07-20","2010-07-20",0,"2010-07-20",0,0,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC",null,null,null,null," E-Mail,  PC,  Windows 7"]
[1292043,"Help Desk::Call Center","resolved","Checking Voice Mail","baptist@mit.edu",null,null,2010,7,"2010-07-20","2010-07-20","2010-07-20","2010-07-20",0,"2010-07-20",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1292072,"Help Desk::Accounts","resolved","email forwarding","jguasto@mit.edu",null,null,2010,7,"2010-07-20","2010-07-20","2010-07-20","2010-07-20",0,"2010-07-20",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1292109,"Help Desk::Call Center","resolved","install personal certificate","syao",null,"Non Current Student",2010,7,"2010-07-20","2010-07-20","2010-07-20","2010-07-20",0,"2010-07-20",0,0,null,"Help Desk::Call Center"," Voice"," Windows Vista",null," PC"," Internet Explorer",null,null,null," Internet Explorer,  PC,  Voice,  Windows Vista"]
[1292122,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Cancel Your TSM Account","jbink",null,"Non Current Employee",2010,7,"2010-07-20","2010-07-21","2010-07-21","2010-07-21",1,"2010-07-21",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1292143,"Help Desk::Call Center","resolved","renewing certificate","melmaleh","Technology Review","Current Employee",2010,7,"2010-07-20","2010-07-20","2010-07-20","2010-07-20",0,"2010-07-20",0,0,0,"Help Desk::Service Center"," Voice"," Windows",null," PC"," Certificates"," Internet Explorer 8",null,null," Certificates,  Internet Explorer 8,  PC,  Voice,  Windows"]
[1292237,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","mca","HQ, Information Services & Technology","Current Employee",2010,7,"2010-07-20","2010-07-21","2010-07-21","2010-07-21",1,"2010-07-21",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1292290,"Help Desk::Call Center","resolved","mac address registration","pegler","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-20","2010-07-22","2010-07-22","2010-07-22",2,"2010-07-22",0,2,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1292357,"Help Desk::Accounts","resolved","request for mail splitting","rchoi",null,"Non Current Student",2010,7,"2010-07-21","2010-07-21","2010-07-21","2010-07-21",0,"2010-07-21",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1292411,"Help Desk::Service Center","resolved","Clash of the VoIP Titans:  Updated Enterprise Phone Systems Comparison Guide","research@focus.com",null,null,2010,7,"2010-07-21","2010-07-21","2010-07-21",null,null,"2010-07-21",0,0,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1292473,"Help Desk::Accounts","resolved","setting up SMART accounts","mmcgrath","Information Services & Technology","Current Employee",2010,7,"2010-07-21","2010-07-21","2010-07-21","2010-07-21",0,"2010-07-21",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1292502,"Help Desk::Call Center","resolved","trouble accessing owa.mit.edu from home","mag","Human Resources","Current Employee",2010,7,"2010-07-21","2010-07-21","2010-07-21","2010-07-21",0,"2010-07-21",0,0,0,"Help Desk::Service Center"," Voice"," Windows XP",null," PC"," Network:Wireless"," home wireless (verizon fios)",null,null," Network:Wireless,  PC,  Voice,  Windows XP,  home wireless (verizon fios)"]
[1292515,"Help Desk::Call Center","resolved","Certificates for parents","Jalburke@verizon.net",null,null,2010,7,"2010-07-21","2010-07-22","2010-07-22","2010-07-21",0,"2010-07-21",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null," Certificates",null,null,null," Certificates,  E-Mail"]
[1292596,"Help Desk::Call Center","resolved","Accessing email using webmail","psw","Music and Theater Arts Section","Current Employee",2010,7,"2010-07-21","2010-08-05","2010-08-05","2010-07-21",0,"2010-08-05",14,15,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1292640,"Help Desk::Business Help","resolved","BrioQuery error, SQLNet not successfully loaded","lamarra","Biology","Current Employee",2010,7,"2010-07-21","2010-07-26","2010-07-26","2010-07-21",0,"2010-07-26",4,5,5,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1292689,"Help Desk::Business Help","waiting","SAPweb error","estep","Earth, Atmos & Planetary Sci","Current Student",2010,7,"2010-07-21","2010-08-04",null,"2010-07-21",0,null,14,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1292692,"Help Desk::Call Center","resolved","Installing Certificates in Safari on Mac OS X 10.6.x","helenh","Office of the President","Current Employee",2010,7,"2010-07-21","2010-07-22","2010-07-22","2010-07-21",0,"2010-07-21",0,1,1,"Help Desk::Service Center"," Voice"," Mac OS X"," 10.6.3"," Macintosh"," Certificates"," Safari 5.x",null,null," 10.6.3,  Certificates,  Mac OS X,  Macintosh,  Safari 5.x,  Voice"]
[1292731,"Help Desk::Accounts","resolved","Please Set E-mail Forward for JPC1980","mfoundas@PLANT.MIT.EDU",null,null,2010,7,"2010-07-21","2010-07-23","2010-07-23","2010-07-21",0,"2010-07-21",2,2,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1292761,"Mobile Devices","resolved","Blackberry 8830 Help","jbelbin","Chemical Engineering","Current Employee",2010,7,"2010-07-21","2010-07-21","2010-07-21","2010-07-21",0,"2010-07-21",0,0,null,"Mobile Devices"]
[1292801,"Help Desk::Call Center","resolved","firefox - proxy server is refusing connection","maxine","MIT Professional Education","Current Employee",2010,7,"2010-07-21","2010-07-21","2010-07-21","2010-07-21",0,"2010-07-21",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Firefox",null,null,null," Firefox,  PC,  Voice,  Windows"]
[1292857,"Help Desk::Call Center","resolved","Office 2010 Activation Problems","kmullins","Information Services & Technology","Current Employee",2010,7,"2010-07-21","2010-07-22","2010-07-22",null,null,"2010-07-22",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1292898,"Help Desk::Accounts","resolved","Guest account request","carleton","Foreign Languages & Literatures Section","Current Employee",2010,7,"2010-07-21","2010-07-21","2010-07-21","2010-07-21",0,"2010-07-21",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1292928,"Help Desk::Business Help","waiting","RFP questions:  self-approval and payment notifications","pepebe","Biology","Current Employee",2010,7,"2010-07-21","2010-07-21",null,"2010-07-21",0,null,0,null,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1292974,"Help Desk::Athena","resolved","Athena printing - lpr returns \"unsupported format\" errors for PDF, postscript","tkowalcz","Chemistry","Current Student",2010,7,"2010-07-21","2010-07-21","2010-07-21","2010-07-21",0,"2010-07-21",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1292979,"Help Desk::Accounts","resolved","Renaming lists","j_morris","Libraries","Current Employee",2010,7,"2010-07-21","2010-07-21","2010-07-21","2010-07-21",0,"2010-07-21",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1293072,"Help Desk::Business Help","resolved","set up a Printer for Sapgui","maryk","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-21","2010-07-21","2010-07-21","2010-07-21",0,"2010-07-21",0,0,0,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," SAP, SAPWeb"," sapgui",null,null," PC,  SAP, SAPWeb,  Voice,  Windows XP,  sapgui"]
[1293089,"Help Desk::Backup","resolved","Unlock tsm node dsl-10","gscot","Dean for Student Life-Administration","Current Employee",2010,7,"2010-07-21","2010-07-22","2010-07-22","2010-07-22",1,"2010-07-22",0,1,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1293140,"Help Desk::Service Center","resolved","Web Application Performance Management News ¿¿¿ July\", 2010\"","learning@coradiant.com",null,null,2010,7,"2010-07-21","2010-07-21","2010-07-21",null,null,"2010-07-21",0,0,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1293156,"Help Desk::Accounts","resolved","Request for jcs-ninja list from user nokeeffe","nokeeffe",null,"Non Current Student",2010,7,"2010-07-21","2010-07-21","2010-07-21","2010-07-21",0,"2010-07-21",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1293220,"Help Desk::Call Center","resolved","certificate install on home computer","jhpowers","MIT Press","Current Employee",2010,7,"2010-07-21","2010-07-27","2010-07-21","2010-07-21",0,"2010-07-21",0,0,null,"Help Desk::Call Center"," Voice"," Windows Vista",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows Vista"]
[1293315,"RCC::NorthWest","resolved","help-non-browser request in NW86","brlee","Management","Current Student",2010,7,"2010-07-21","2010-07-21","2010-07-21","2010-07-21",0,"2010-07-21",0,0,null,"RCC::NorthWest",null," Windows 7",null," PC",null,null,null,null," PC,  Windows 7"]
[1293361,"Help Desk::Business Help","waiting","Unable to access site","rvill",null,"Non Current Student",2010,7,"2010-07-21","2010-07-27",null,"2010-07-22",1,null,5,null,null,"Help Desk::Call Center"," E-Mail"," Linux",null," PC"," SAP, SAPWeb"," firefox 3.6",null,null," E-Mail,  Linux,  PC,  SAP, SAPWeb,  firefox 3.6"]
[1293477,"Help Desk::Athena","waiting","Athena Dialup","mani",null,"Non Current Employee",2010,7,"2010-07-22","2010-07-27",null,"2010-07-27",5,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1293546,"Help Desk::Business Help","resolved","Cannot use Cost object to order in Sap","tzh","Sloan School of Management","Current Employee",2010,7,"2010-07-22","2010-08-04","2010-08-04","2010-07-22",0,"2010-08-04",13,13,13,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1293627,"Help Desk::Call Center","resolved","Print exchange calendar day with details","bmblais","Museum","Current Employee",2010,7,"2010-07-22","2010-08-03","2010-08-03","2010-07-22",0,"2010-08-03",0,12,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Entourage",13.5,null,null," 13.5,  Entourage,  Mac OS X,  Macintosh,  Voice"]
[1293677,"Mobile Devices","resolved","BES Account","liscott","Campus Activities Complex","Current Employee",2010,7,"2010-07-22","2010-07-26","2010-07-26","2010-07-22",0,"2010-07-26",3,4,null,"Mobile Devices"]
[1293700,"Help Desk::Call Center","new","iCal shared resource dispalys without any events","cdh","AMPS-Libraries","Current Employee",2010,7,"2010-07-22","2010-07-22",null,"2010-07-22",0,null,0,null,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh",null,null,null,null," Mac OS X,  Macintosh,  Voice"]
[1293786,"Help Desk::Business Help","waiting","EHS Warehouse rept for inspections","kblass","Environment, Health & Safety Office","Current Employee",2010,7,"2010-07-22","2010-07-23",null,"2010-07-22",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1293911,"Help Desk::Call Center","resolved","Client not authorized to access Benefits in SAPWebSS","unknown",null,null,2010,7,"2010-07-22","2010-07-22","2010-07-22","2010-07-22",0,"2010-07-22",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Other",null,null,null," Other,  PC,  Voice,  Windows XP"]
[1293937,"Help Desk::Call Center","resolved","Instructed client how to move files from on XP user account to another","sgleason",null,"Moira Account",2010,7,"2010-07-22","2010-07-22","2010-07-22","2010-07-22",0,"2010-07-22",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Operating System",null,null,null," Operating System,  PC,  Voice,  Windows XP"]
[1293941,"Help Desk::Accounts","resolved","doesn't know kerberos password","crowleyd","Medical","Current Employee",2010,7,"2010-07-22","2010-07-22","2010-07-22","2010-07-22",0,"2010-07-22",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1293977,"Help Desk::Presales","resolved","question about docking a new PC","siggia","Civil and Environmental Engineering","Current Employee",2010,7,"2010-07-22","2010-07-27","2010-07-27","2010-07-27",5,"2010-07-27",0,5,5,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1294008,"Help Desk::Call Center","resolved","Trouble connecting Latitude E6400 via wireless","najah","Urban Studies and Planning","Current Student",2010,7,"2010-07-22","2010-08-05","2010-08-05","2010-07-22",0,"2010-08-05",13,14,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Hardware",null,null,null," Hardware,  PC,  Voice,  Windows XP"]
[1294041,"Help Desk::Accounts","resolved","new phishing scam","asedeno",null,"Non Current Student",2010,7,"2010-07-22","2010-07-22","2010-07-22","2010-07-22",0,"2010-07-22",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1294046,"Help Desk::Service Center","resolved","hardware install","rachelws","Brain and Cognitive Sciences","Current Student",2010,7,"2010-07-22","2010-07-23","2010-07-23","2010-07-22",0,"2010-07-23",0,1,1,"Help Desk::Call Center"," Voice",null,null," Macintosh",null,null,null," Hardware"," Hardware,  Macintosh,  Voice"]
[1294072,"Help Desk::Call Center","resolved","Request for Adobe Professional","afran","Student Activities","Current Employee",2010,7,"2010-07-22","2010-07-22","2010-07-22","2010-07-22",0,"2010-07-22",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," Adobe Acrobat",null,null,null," Adobe Acrobat,  Mac OS X 10.5,  Macintosh,  Voice"]
[1294096,"Help Desk::Accounts","resolved","Request to delete an email list","perkins","Libraries","Current Employee",2010,7,"2010-07-22","2010-07-22","2010-07-22","2010-07-22",0,"2010-07-22",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1294184,"Help Desk::Accounts","resolved","Fwd: mit email account","psinha","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-22","2010-07-22","2010-07-22","2010-07-22",0,"2010-07-22",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1294198,"Help Desk::Accounts","resolved","creating a mailing list","drevo","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-22","2010-07-22","2010-07-22","2010-07-22",0,"2010-07-22",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1294234,"Help Desk::Accounts","resolved","srvtab request for host arch-plazma-3415a from user tfitz","tfitz","Architecture","Current Employee",2010,7,"2010-07-22","2010-07-22","2010-07-22","2010-07-22",0,"2010-07-22",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1294281,"Help Desk::Service Center","waiting","larger capacity hard drive for D600","youshun","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,7,"2010-07-22","2010-08-03",null,"2010-07-22",0,null,11,null,null,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1294309,"Help Desk::Call Center","resolved","stop saving password","elp","Office of the Provost","Current Employee",2010,7,"2010-07-22","2010-07-22","2010-07-22","2010-07-22",0,"2010-07-22",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X,  Macintosh,  Voice"]
[1294344,"Help Desk::Accounts","resolved","Forwarding request","turzaak","Media Laboratory","Current Employee",2010,7,"2010-07-22","2010-07-22","2010-07-22","2010-07-22",0,"2010-07-22",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1294377,"Help Desk::Call Center","resolved","Google Calendar and Microsoft Outlook web access","bwjposey","Engineering Systems Division","Current Student",2010,7,"2010-07-22","2010-07-23","2010-07-23","2010-07-23",1,"2010-07-23",0,1,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC"," OCFO",null,null,null," E-Mail,  OCFO,  PC,  Windows XP"]
[1294453,"Help Desk::Accounts","resolved","Request for oxhumor-en-espa ol list from user cgreaves","cgreaves","Undesignated Sophomore","Current Student",2010,7,"2010-07-22","2010-07-23","2010-07-23","2010-07-23",1,"2010-07-23",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1294589,"Help Desk::Accounts","waiting","Sponsoring Linda Okun's MIT Email Account","pamelas","Ofc of the Dean for Graduate Education","Current Employee",2010,7,"2010-07-23","2010-07-23",null,"2010-07-23",0,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1294629,"Help Desk::Call Center","resolved","Renew certificates IE, Windows issues","dbutl","Medical","Current Employee",2010,7,"2010-07-23","2010-08-05","2010-08-05","2010-07-23",0,"2010-08-05",13,13,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows"]
[1294727,"Help Desk::Accounts","resolved","Request for Petroleum locker from bmaxim@mit.edu","bmaxim","Management","Current Student",2010,7,"2010-07-23","2010-07-23","2010-07-23","2010-07-23",0,"2010-07-23",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1294757,"Help Desk::Accounts","resolved","home directory quota","csamolis","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-23","2010-07-23","2010-07-23","2010-07-23",0,"2010-07-23",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1294776,"Help Desk::Call Center","resolved","Open AFS on Mac OS 10.6.4","ebj","Urban Studies & Planning","Current Employee",2010,7,"2010-07-23","2010-07-26","2010-07-26","2010-07-23",0,"2010-07-26",0,3,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," OpenAFS, OpenSSH,etc",null,null,null," Mac OS X 10.6,  Macintosh,  OpenAFS, OpenSSH,etc,  Voice"]
[1294790,"Help Desk::Accounts","resolved","magic lincoln certificate page not working for someone","unknown",null,null,2010,7,"2010-07-23","2010-07-23","2010-07-23",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1294814,"Help Desk::Call Center","waiting","exchange calendaring","mmaynard","Koch Inst - Integrative Cancer Research","Current Employee",2010,7,"2010-07-23","2010-08-02",null,"2010-07-23",0,null,7,null,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC"," Outlook",null,null,null," E-Mail,  Outlook,  PC,  Windows XP"]
[1294854,"Help Desk::Accounts","resolved","Kartik Akileswaran","jcolon","Economics","Current Employee",2010,7,"2010-07-23","2010-07-23","2010-07-23","2010-07-23",0,"2010-07-23",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1294872,"Help Desk::Call Center","resolved","Error in commitments check","tgiurleo","School of Engineering","Current Employee",2010,7,"2010-07-23","2010-07-23","2010-07-23","2010-07-23",0,"2010-07-23",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Voice"]
[1294878,"Help Desk::Service Center","resolved","Malware and/or virus problems","wangcj","Engineering Systems Division","Current Student",2010,7,"2010-07-23","2010-07-23","2010-07-23","2010-07-23",0,"2010-07-23",0,0,null,"Help Desk::Service Center"," Walkin"," Windows XP",null,null," Other",null,null," Walk-Ins"," Other,  Walk-Ins,  Walkin,  Windows XP"]
[1294906,"Help Desk::Accounts","resolved","delete a mailing list","rcaplin@exchange.mit.edu",null,null,2010,7,"2010-07-23","2010-07-23","2010-07-23","2010-07-23",0,"2010-07-23",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1294918,"Help Desk::Call Center","resolved","Question about downloading McAfee AV","gbeach","Materials Science and Engineering","Current Employee",2010,7,"2010-07-23","2010-07-23","2010-07-23","2010-07-23",0,"2010-07-23",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," VirusScan, Virex",null,null,null," PC,  VirusScan, Virex,  Voice,  Windows 7"]
[1294990,"Help Desk::Athena","open","some problems with athena commands","ajemian","McGovern Institute for Brain Research","Current Employee",2010,7,"2010-07-23","2010-08-05",null,"2010-07-23",0,null,0,null,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1295004,"Help Desk::Call Center","resolved","Information about Sponsor Accounts","ywang11","Department of Biological Engineering","Current Employee",2010,7,"2010-07-23","2010-08-06","2010-08-06","2010-07-23",0,"2010-08-06",13,14,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1295056,"Help Desk::Accounts","resolved","change password","lsass","Architecture","Current Employee",2010,7,"2010-07-23","2010-07-23","2010-07-23","2010-07-23",0,"2010-07-23",0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1295085,"Help Desk::Call Center","resolved","Product key","hamanak","McGovern Institute for Brain Research","Current Employee",2010,7,"2010-07-23","2010-07-26","2010-07-26","2010-07-26",3,"2010-07-26",0,3,0,"Swrt",null," Windows 7",null," PC",null,null,null,null," PC,  Windows 7"]
[1295090,"Help Desk::Call Center","resolved","Test ticket - ignore, Oliver will close","othomas@othom.as",null,null,2010,7,"2010-07-23","2010-07-23","2010-07-23",null,null,"2010-07-23",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1295105,"Help Desk::Call Center","resolved","Webmail login","coveney",null,"Non Current Employee",2010,7,"2010-07-23","2010-07-23","2010-07-23","2010-07-23",0,"2010-07-23",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Webmail",null,null,null," Voice,  Webmail"]
[1295141,"Help Desk::Accounts","resolved","Request for ideationlab list from user gwinther","gwinther","Mechanical Engineering","Current Student",2010,7,"2010-07-23","2010-07-23","2010-07-23","2010-07-23",0,"2010-07-23",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1295191,"Help Desk::Call Center","resolved","laptop purchase advice","clmurphy",null,"Non Current Student",2010,7,"2010-07-23","2010-07-23","2010-07-23","2010-07-23",0,"2010-07-23",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Multi-Platform"," Buying Advice",null,null,null," Buying Advice,  Multi-Platform,  Unknown,  Voice"]
[1295223,"Help Desk::Call Center","resolved","New Employee cannot access timesheets","mattgmit","Mechanical Engineering","Current Student",2010,7,"2010-07-23","2010-08-06","2010-08-06","2010-07-23",0,"2010-08-06",13,14,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1295234,"Help Desk::Accounts","resolved","change password","otov","Medical","Current Employee",2010,7,"2010-07-23","2010-07-23","2010-07-23","2010-07-23",0,"2010-07-23",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1295313,"Help Desk::Accounts","resolved","Email Forwarding - Vanessa Gabela","vgabela",null,"Non Current Student",2010,7,"2010-07-23","2010-08-02","2010-08-02","2010-07-26",3,"2010-08-02",5,10,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1295349,"Help Desk::Accounts","resolved","Email during leave of absence","larryv","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-23","2010-07-29","2010-07-29","2010-07-26",3,"2010-07-29",2,6,3,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1295382,"Help Desk::Call Center","resolved","Test ticket 1 - ignore, Oliver will resolve","othomas","Information Services & Technology","Current Employee",2010,7,"2010-07-24","2010-07-24","2010-07-24",null,null,"2010-07-24",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1295383,"Help Desk::Call Center","resolved","Test ticket 2 - ignore, Oliver will resolve","othomas@othom.as",null,null,2010,7,"2010-07-24","2010-07-24","2010-07-24",null,null,"2010-07-24",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1295530,"Help Desk::Accounts","resolved","Email forwarding request (another one)","non",null,"Non Current Employee",2010,7,"2010-07-24","2010-07-26","2010-07-26","2010-07-26",2,"2010-07-26",0,2,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1295657,"Help Desk::Call Center","resolved","spam question","kieran","Anthropology Program","Current Employee",2010,7,"2010-07-25","2010-07-26","2010-07-26","2010-07-26",1,"2010-07-26",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1295773,"Help Desk::Accounts","resolved","Email address forwarding","capuzzi",null,"Non Current Student",2010,7,"2010-07-25","2010-07-26","2010-07-26","2010-07-26",1,"2010-07-26",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1295782,"Help Desk::Call Center","resolved","a question about MIT email","LEEHAOQ@GMAIL.COM",null,null,2010,7,"2010-07-25","2010-07-26","2010-07-26","2010-07-26",1,"2010-07-26",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1295998,"Help Desk::Call Center","resolved","deleting personal certificates","billvit","Campus Planning, Engineering & Constn","Current Employee",2010,7,"2010-07-26","2010-07-26","2010-07-26","2010-07-26",0,"2010-07-26",0,0,null,"Help Desk::Call Center"," E-Mail",null,null," PC"," Certificates",null,null,null," Certificates,  E-Mail,  PC"]
[1296013,"Mobile Devices","open","Enterprise Activation Password","ginad","MIT Press","Current Employee",2010,7,"2010-07-26","2010-07-29",null,"2010-07-26",0,null,0,null,null,"Mobile Devices"]
[1296039,"Help Desk::Call Center","resolved","Set up Applemail for Exchange in Apple mail 10.5","coombs","Chemistry","Current Employee",2010,7,"2010-07-26","2010-08-02","2010-08-02","2010-07-26",0,"2010-08-02",7,7,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh",null,null,null,null," Mac OS X 10.5,  Macintosh,  Voice"]
[1296066,"Help Desk::Business Help","resolved","Brio help","tostephe","MIT Energy Initiative","Current Employee",2010,7,"2010-07-26","2010-07-28","2010-07-28","2010-07-26",0,"2010-07-28",2,2,null,"Help Desk::Business Help"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1296118,"Help Desk::Call Center","resolved","Apple Mail, IMAP, can't drag and drop into Inbox","elp","Office of the Provost","Current Employee",2010,7,"2010-07-26","2010-07-26","2010-07-26","2010-07-26",0,"2010-07-26",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1296173,"Help Desk::Call Center","waiting","Setting up email","jaredlou",null,"Non Current Student",2010,7,"2010-07-26","2010-08-02",null,"2010-07-26",0,null,7,null,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Outlook Express",null,null,null," Outlook Express,  PC,  Voice,  Windows XP"]
[1296192,"Help Desk::Call Center","resolved","Certificate for access to health insurance waiver","cmsowa",null,"Non Current Student",2010,7,"2010-07-26","2010-07-26","2010-07-26","2010-07-26",0,"2010-07-26",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null,null," Certificates"," internet explorer",null,null," Certificates,  Voice,  Windows XP,  internet explorer"]
[1296210,"Help Desk::Athena","waiting","non-Kerberized FTP to Athena","kcunning",null,"Non Current Employee",2010,7,"2010-07-26","2010-07-29",null,"2010-07-26",0,null,0,null,null,"Help Desk::Athena"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1296251,"RCC::NorthWest","resolved","MAC addresses of devices","rodgers","Mechanical Engineering","Current Student",2010,7,"2010-07-26","2010-07-30","2010-07-30","2010-07-26",0,"2010-07-26",0,4,null,"RCC::NorthWest"]
[1296277,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","gabamac","Office of Minority Education","Current Employee",2010,7,"2010-07-26","2010-07-26","2010-07-26","2010-07-26",0,"2010-07-26",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1296313,"Help Desk::Call Center","resolved","client has TSM query - node loecked","london","Plasma Science and Fusion Center","Current Employee",2010,7,"2010-07-26","2010-07-26","2010-07-26","2010-07-26",0,"2010-07-26",0,0,0,"Help Desk::UNIX/Linux"," Voice"," Mac OS X",null," Macintosh"," TSM",null,null,null," Mac OS X,  Macintosh,  TSM,  Voice"]
[1296320,"Help Desk::Call Center","resolved","Cannot create JV","ndegnan@mit.edu",null,null,2010,7,"2010-07-26","2010-07-26","2010-07-26","2010-07-26",0,"2010-07-26",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Voice"]
[1296397,"Help Desk::Accounts","resolved","Request for paoc-support list from user kfisher","kfisher","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,7,"2010-07-26","2010-07-26","2010-07-26","2010-07-26",0,"2010-07-26",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1296441,"Help Desk::Call Center","resolved","unable to access transaction report through insidemit portal","sauza","Materials Science and Eng","Current Student",2010,7,"2010-07-26","2010-07-26","2010-07-26","2010-07-26",0,"2010-07-26",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1296473,"Help Desk::Accounts","resolved","discussion about deactivating account","cbartoli","Urban Studies & Planning","Current Employee",2010,7,"2010-07-26","2010-07-29","2010-07-29","2010-07-26",0,"2010-07-26",0,3,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1296491,"Help Desk::Accounts","resolved","Night shift - Michael DiCenzo","lstcroix","Facilities Administration","Current Employee",2010,7,"2010-07-26","2010-07-28","2010-07-28","2010-07-26",0,"2010-07-28",1,2,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1296564,"Help Desk::Accounts","resolved","exchange migration","menos","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-26","2010-07-26","2010-07-26","2010-07-26",0,"2010-07-26",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1296602,"Help Desk::Call Center","resolved","question about list creation","gpowers","MIT-Portugal Program","Current Employee",2010,7,"2010-07-26","2010-07-26","2010-07-26","2010-07-26",0,"2010-07-26",0,0,0,"Help Desk::Service Center"," Voice",null,null,null," Lists (moira, mailman)",null,null,null," Lists (moira, mailman),  Voice"]
[1296612,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","mgutierr","Mechanical Engineering","Current Student",2010,7,"2010-07-26","2010-07-26","2010-07-26","2010-07-26",0,"2010-07-26",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1296615,"Help Desk::Accounts","resolved","Request for WBoard list from user drdr","drdr@mit.edu",null,null,2010,7,"2010-07-26","2010-07-26","2010-07-26","2010-07-26",0,"2010-07-26",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1296669,"Help Desk::Service Center","resolved","Macbook pro display issue","toddt","Brain and Cognitive Sciences","Current Student",2010,7,"2010-07-26","2010-07-26","2010-07-26","2010-07-26",0,"2010-07-26",0,0,0,"Help Desk::Call Center"," E-Mail",null,null," Macintosh",null,null,null," Hardware"," E-Mail,  Hardware,  Macintosh"]
[1296688,"Help Desk::Accounts","resolved","updating my MIT personal certificate","Tim.Maher@technologyreview.com",null,null,2010,7,"2010-07-26","2010-07-30","2010-07-30","2010-07-26",0,"2010-07-30",3,4,4,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1296702,"Help Desk::Athena","open","lost contact with AFS server?","kaoj","Mechanical Engineering","Current Employee",2010,7,"2010-07-26","2010-08-06",null,"2010-08-05",10,null,0,null,null,"Help Desk::Athena"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1296704,"Help Desk::Accounts","resolved","please give me access to an athena locker","aliberti","Sloan School of Management","Current Employee",2010,7,"2010-07-26","2010-07-27","2010-07-27","2010-07-26",0,"2010-07-27",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1296762,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","jdevito","DUE Desktop Support","Current Employee",2010,7,"2010-07-26","2010-07-28","2010-07-28","2010-07-28",2,"2010-07-28",0,2,null,"Help Desk::Backup"," E-Mail"," Mac OS X",null," Macintosh"," TSM",null,null,null," E-Mail,  Mac OS X,  Macintosh,  TSM"]
[1296817,"Help Desk::Accounts","waiting","account signup, orientation","tschoi@mit.edu",null,null,2010,7,"2010-07-26","2010-07-26",null,"2010-07-26",0,null,0,null,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1296865,"Help Desk::Athena","open","getting debathena to work","vlaming","Chemistry","Current Employee",2010,7,"2010-07-26","2010-07-30",null,"2010-07-27",1,null,1,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1296973,"Help Desk::Accounts","resolved","please forward my email","svgotrik",null,"Moira Account",2010,7,"2010-07-26","2010-07-27","2010-07-27","2010-07-27",1,"2010-07-27",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1297215,"Help Desk::Call Center","resolved","Walkins to set up Entourage","dunbar","Office of the Provost","Current Employee",2010,7,"2010-07-27","2010-07-27","2010-07-27","2010-07-27",0,"2010-07-27",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," Entourage",null,null,null," Entourage,  Mac OS X 10.6,  Macintosh,  Voice"]
[1297258,"Help Desk::Accounts","resolved","RE: Request for MIT email address","gbortola","Design Laboratory","Current Employee",2010,7,"2010-07-27","2010-07-27","2010-07-27","2010-07-27",0,"2010-07-27",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1297290,"Help Desk::Call Center","resolved","problem renewing mit certificate, incorrect mit id #","ahax","Sloan School of Management","Current Employee",2010,7,"2010-07-27","2010-07-27","2010-07-27","2010-07-27",0,"2010-07-27",0,0,0,"Help Desk::Service Center"," Voice"," Windows",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows"]
[1297295,"Help Desk::Service Center","resolved","Certificate Problems","eli_rod","Department of Biological Engineering","Current Employee",2010,7,"2010-07-27","2010-07-27","2010-07-27","2010-07-27",0,"2010-07-27",0,0,null,"Help Desk::Service Center"," Walkin",null,null," Macintosh",null,null,null," Walk-Ins"," Macintosh,  Walk-Ins,  Walkin"]
[1297396,"Help Desk::Call Center","waiting","Latest version of Fetch?","helfman","Office of the VP for Institute Affairs","Current Employee",2010,7,"2010-07-27","2010-08-03",null,"2010-07-27",0,null,7,null,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Fetch",null,null,null," E-Mail,  Fetch,  Mac OS X,  Macintosh"]
[1297422,"Help Desk::Service Center","waiting","Screen not turning on","sujiet","Chemistry","Current Employee",2010,7,"2010-07-27","2010-08-06",null,"2010-07-27",0,null,0,null,null,"Help Desk::Service Center"," Voice"," Windows 7"," 32-bit"," PC",null,null,null," Hardware"," 32-bit,  Hardware,  PC,  Voice,  Windows 7"]
[1297473,"Help Desk::Service Center","resolved","battery latch broken on lenovo thinkpad","ashuang","Comp Sci & Artificial Intelligence Lab","Current Employee",2010,7,"2010-07-27","2010-07-29","2010-07-29","2010-07-27",0,"2010-07-29",1,2,2,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1297485,"Help Desk::Call Center","resolved","test new certificate","erdekian","System Design and Management Program","Current Employee",2010,7,"2010-07-27","2010-07-27","2010-07-27","2010-07-27",0,"2010-07-27",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1297520,"Help Desk::Call Center","resolved","setup exchange email in 10.5","jif","Institute Professors","Current Employee",2010,7,"2010-07-27","2010-07-27","2010-07-27","2010-07-27",0,"2010-07-27",0,0,0,"Help Desk::Service Center"," Voice"," Mac OS X 10.5",null," Macintosh"," Exchange"," Mail 3.x",null,null," Exchange,  Mac OS X 10.5,  Macintosh,  Mail 3.x,  Voice"]
[1297575,"Help Desk::Call Center","resolved","generic host error","youshun","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,7,"2010-07-27","2010-07-28","2010-07-28","2010-07-27",0,"2010-07-28",0,1,null,"Help Desk::Call Center"," Voice"," Windows XP"," XP SP 3"," PC",null,null,null,null," PC,  Voice,  Windows XP,  XP SP 3"]
[1297606,"Help Desk::Call Center","resolved","certificates","tnewton","Nuclear Reactor Laboratory","Current Employee",2010,7,"2010-07-27","2010-07-29","2010-07-29","2010-07-28",1,"2010-07-29",0,2,null,"Help Desk::Call Center"," E-Mail"," Windows Vista"," Enterprise"," PC"," Certificates"," Internet Explorer 8",null,null," Certificates,  E-Mail,  Enterprise,  Internet Explorer 8,  PC,  Windows Vista"]
[1297629,"Help Desk::Backup","resolved","TSM","djbroder","Audio Visual Services","Current Employee",2010,7,"2010-07-27","2010-07-29","2010-07-29","2010-07-27",0,"2010-07-27",0,2,2,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," TSM",null,null,null," E-Mail,  PC,  TSM,  Windows"]
[1297654,"Help Desk::Service Center","resolved","Ubuntu not booting on laptop partition","anthonym",null,"Moira Account",2010,7,"2010-07-27","2010-07-27","2010-07-27","2010-07-27",0,"2010-07-27",0,0,null,"Help Desk::Service Center"," Walkin",null,null,null,null,null,null," Walk-Ins"," Walk-Ins,  Walkin"]
[1297730,"Help Desk::Accounts","resolved","Kerberos Password","jgifun","Campus Planning, Engineering & Constn","Current Employee",2010,7,"2010-07-27","2010-07-30","2010-07-30","2010-07-27",0,"2010-07-30",2,3,3,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1297766,"Help Desk::Accounts","resolved","Lincoln user, needs certificates / password","da12877","Lincoln Laboratory","Current Employee",2010,7,"2010-07-27","2010-07-27","2010-07-27",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1297769,"Help Desk::Call Center","resolved","PreSales advice","N/A",null,null,2010,7,"2010-07-27","2010-07-27","2010-07-27","2010-07-27",0,"2010-07-27",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1297840,"Help Desk::Service Center","resolved","Dell XPS M1210 external vga port no longer works right","smyser","Information Services & Technology","Current Employee",2010,7,"2010-07-27","2010-07-29","2010-07-29","2010-07-28",1,"2010-07-29",0,2,1,"Help Desk::Call Center"," E-Mail",null,null," PC",null,null,null," Hardware"," E-Mail,  Hardware,  PC"]
[1297875,"Help Desk::Call Center","resolved","iCal delegate issue","pearlin","Foreign Languages & Literatures Section","Current Employee",2010,7,"2010-07-27","2010-07-29","2010-07-29","2010-07-27",0,"2010-07-29",0,2,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6"," 10.6.4"," Macintosh"," Other"," iCal",null,null," 10.6.4,  Mac OS X 10.6,  Macintosh,  Other,  Voice,  iCal"]
[1297903,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","jkastorf","Residential Life Programs","Current Employee",2010,7,"2010-07-27","2010-08-02","2010-08-02","2010-07-30",3,"2010-08-02",0,6,null,"Help Desk::Backup"," E-Mail"," Mac OS X",null," Macintosh"," TSM",null,null,null," E-Mail,  Mac OS X,  Macintosh,  TSM"]
[1297954,"Help Desk::Call Center","resolved","Can't access alum parent chat","mrhalp",null,"Moira Account",2010,7,"2010-07-27","2010-07-27","2010-07-27","2010-07-27",0,"2010-07-27",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",10.4," Macintosh"," Firefox",null,null,null," 10.4,  Firefox,  Mac OS X,  Macintosh,  Voice"]
[1297959,"Help Desk::Accounts","resolved","RE: dup ids -- Irwin","byg","Human Resources","Current Employee",2010,7,"2010-07-27","2010-07-27","2010-07-27","2010-07-27",0,"2010-07-27",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1298019,"Mobile Devices","open","Lost MIT BES Email","jud","Ctr for Education Computing Initiatives","Current Employee",2010,7,"2010-07-27","2010-07-28","2010-07-28","2010-07-27",0,"2010-07-28",0,1,null,"Mobile Devices"]
[1298034,"Help Desk::Accounts","waiting","another kerberos principal change","hrose","Office of Development Services","Current Employee",2010,7,"2010-07-27","2010-08-02","2010-07-28","2010-07-28",1,"2010-07-28",3,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1298059,"Help Desk::UNIX/Linux","resolved","client seeks assistance with Wubi / Windows","jonescm","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-27","2010-07-29","2010-07-29","2010-07-27",0,"2010-07-29",0,2,null,"Help Desk::UNIX/Linux"," Voice"," Linux",null," PC"," Operating System",null,null,null," Linux,  Operating System,  PC,  Voice"]
[1298153,"Help Desk::Accounts","resolved","Request for cc14 list from user amason","amason","Mechanical Engineering","Current Student",2010,7,"2010-07-27","2010-07-28","2010-07-28","2010-07-28",1,"2010-07-28",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1298298,"Help Desk::Call Center","resolved","krieger-asst mailing list","pepebe","Biology","Current Employee",2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1298328,"Help Desk::Accounts","resolved","MIT Guest Account Request for Richard Possemato","callcenter@wi.mit.edu",null,null,2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1298353,"Help Desk::Call Center","resolved","Logging into MITNet or accessing Athena from outside MIT","mayankkapoor@gmail.com",null,null,2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Call Center"," E-Mail"," Athena",null," Athena"," Email:Other",null,null,null," Athena,  E-Mail,  Email:Other"]
[1298405,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","rwenger","Libraries","Current Employee",2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1298468,"Help Desk::Call Center","waiting","License Registration","bmickle",null,"Non Current Student",2010,7,"2010-07-28","2010-07-29",null,"2010-07-29",1,null,1,null,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC",null,null,null,null," PC,  Voice,  Windows 7"]
[1298585,"Help Desk::Accounts","resolved","Request for kamandousse list from user kandouss","kandouss",null,"Non Current Student",2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1298587,"Help Desk::Accounts","resolved","password reset","kewinn","Facilities Repair & Maintenance","Current Employee",2010,7,"2010-07-28","2010-07-28","2010-07-28",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1298644,"Help Desk::Accounts","resolved","Request for vipdean list from user hatch_s","hatch_s","School of Architecture & Planning","Current Employee",2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1298670,"Help Desk::Call Center","resolved","insideMIT access to Home Address","gpickard@MIT.EDU",null,null,2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1298717,"Help Desk::Call Center","resolved","reset password using mit certificate","kshooter","Credit Union","Current Employee",2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,0,"Help Desk::Service Center"," Voice"," Windows 7",null," PC"," Certificates"," ca.mit.edu/ca/cpw",null,null," Certificates,  PC,  Voice,  Windows 7,  ca.mit.edu/ca/cpw"]
[1298733,"Help Desk::Call Center","resolved","wiring speed?  thunderbird advice?","kdi","Lab for Manufacturing & Productivity","Current Employee",2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Thunderbird",null,null,null," PC,  Thunderbird,  Voice,  Windows"]
[1298787,"Help Desk::Call Center","resolved","extending Athena account after Andrea Centrone's appointment ends","acentro",null,"Non Current Employee",2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1298804,"Help Desk::Call Center","waiting","Win7-64 activation","dgibson","McGovern Institute for Brain Research","Current Employee",2010,7,"2010-07-28","2010-08-06",null,"2010-07-28",0,null,7,null,null,"Help Desk::Call Center"," E-Mail"," Windows 7"," 64 bit"," PC",null,null,null,null," 64 bit,  E-Mail,  PC,  Windows 7"]
[1298820,"Help Desk::Accounts","resolved","please remove me from sapbiz","rhersey","Lincoln Laboratory","Current Employee",2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1298831,"Help Desk::Backup","waiting","Form submission from: TSM Backup: Cancel Your TSM Account","vwong","Mechanical Engineering","Current Employee",2010,7,"2010-07-28","2010-07-30",null,"2010-07-30",2,null,0,null,null,"Help Desk::Backup"," E-Mail"," Windows",null," PC"," TSM",null,null,null," E-Mail,  PC,  TSM,  Windows"]
[1298852,"Help Desk::Call Center","resolved","help setup a Polycom video conferencing device V500","fengg","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Call Center"," Voice"," Other",null," Other"," DHCP",null,null,null," DHCP,  Other,  Voice"]
[1298898,"Help Desk::Call Center","resolved","certificate renewal questions","kmelvin","Mechanical Engineering","Current Employee",2010,7,"2010-07-28","2010-08-05","2010-08-05","2010-07-28",0,"2010-08-05",7,8,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows"]
[1298919,"Help Desk::Accounts","resolved","Account for Julia Appel","lura",null,"Moira Account",2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1298927,"Help Desk::Call Center","resolved","Mac Unresponsive - looking for help","N/A",null,null,2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,0,"Help Desk::UNIX/Linux"," Voice",null,null," Macintosh"," Operating System",null,null,null," Macintosh,  Operating System,  Voice"]
[1298961,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","emer","Office of the VP for Institute Affairs","Current Employee",2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1298971,"Help Desk::Accounts","resolved","need to reset password","unknown",null,null,2010,7,"2010-07-28","2010-07-28","2010-07-28",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1298997,"Help Desk::Call Center","resolved","RE: P.O. 5510047876 created from Requisition 11326777 .","saraf","Chemistry","Current Employee",2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1298998,"Help Desk::Call Center","waiting","Win XP machine will not launch applications correctly","kgoosens","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-28","2010-08-04",null,"2010-07-28",0,null,7,null,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null,null," PC,  Voice,  Windows XP"]
[1299046,"Help Desk::Accounts","resolved","Request for esdteach list from user ericap","ericap","Engineering Systems Division","Current Employee",2010,7,"2010-07-28","2010-07-28","2010-07-28","2010-07-28",0,"2010-07-28",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1299149,"Help Desk::Call Center","waiting","Matlab for Windows 64 Bit","sordelet",null,"Non Current Student",2010,7,"2010-07-28","2010-08-05",null,"2010-07-29",1,null,7,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1299188,"Help Desk::Call Center","resolved","Direct Deposit Setup Problem","anniecia",null,"Non Current Student",2010,7,"2010-07-28","2010-07-31","2010-07-31","2010-07-29",1,"2010-07-31",1,3,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1299236,"Help Desk::Call Center","resolved","hi - i changed my gmail password and now i wonder if my applemail & webmail are being synced appropriately","schrage@mit.edu",null,null,2010,7,"2010-07-28","2010-07-29","2010-07-29","2010-07-29",1,"2010-07-29",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1299309,"Help Desk::Service Center","resolved","7 Secrets to Automate Analytics for Growth","smartstream@techmags.com",null,null,2010,7,"2010-07-29","2010-07-29","2010-07-29",null,null,"2010-07-29",0,0,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1299407,"Help Desk::Accounts","resolved","Request for ldlc-lt list from user tag","tag","Libraries","Current Employee",2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1299491,"Help Desk::Accounts","resolved","Lincoln password confusion","jo9486","Haystack Observatory","Current Employee",2010,7,"2010-07-29","2010-07-29","2010-07-29",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1299521,"Help Desk::Service Center","waiting","Picture of her nephew shows up in her sent mail","maureenc@mit.edu",null,null,2010,7,"2010-07-29","2010-08-03",null,"2010-07-29",0,null,5,null,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," AppleMail",null,null," Walk-Ins"," AppleMail,  Mac OS X,  Macintosh,  Voice,  Walk-Ins"]
[1299604,"Help Desk::Accounts","resolved","MBA Off-Cycle Student List","cgamon","Sloan School of Management","Current Employee",2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1299614,"Help Desk::Call Center","resolved","RE: Windows 7 install","eugenem",null,"Non Current Student",2010,7,"2010-07-29","2010-08-05","2010-08-05","2010-07-29",0,"2010-08-05",7,7,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC",null,null,null,null," E-Mail,  PC,  Windows 7"]
[1299643,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","emilnes","Engineering Systems Division","Current Employee",2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1299645,"Mobile Devices","open","FW: BlackBerry Internet Service instructions for configuring an email account","kthelen","Political Science","Current Employee",2010,7,"2010-07-29","2010-08-04","2010-07-30","2010-07-29",0,"2010-07-30",0,1,null,"Mobile Devices"]
[1299707,"Help Desk::Call Center","waiting","Office 2010 Activation problem on XP","maier","Mechanical Engineering","Current Employee",2010,7,"2010-07-29","2010-08-06","2010-07-29","2010-07-29",0,"2010-07-29",7,0,null,"Help Desk::Call Center"]
[1299747,"Help Desk::Accounts","resolved","email forwarding","nvacanti","Chemical Engineering","Current Employee",2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1299763,"Help Desk::Call Center","resolved","Kudos/Congratulations/Thanks","gareth","SoE Dept/Lab/Center/Director Org","Current Employee",2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1299769,"Help Desk::Call Center","resolved","certificates for alumni","unknown",null,null,2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Certificates",null,null,null," Certificates,  Unknown,  Voice"]
[1299798,"Help Desk::Backup","resolved","Change accounts # for TSM nodes","cbrooke","Mechanical Engineering","Current Employee",2010,7,"2010-07-29","2010-08-02","2010-08-02","2010-08-02",4,"2010-08-02",0,4,4,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1299849,"Help Desk::Athena","resolved","Problems with ssh and scp connections to athena.dialup.mit.edu","sugiyama@MIT.EDU",null,null,2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Athena"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1299874,"Help Desk::Call Center","resolved","Request for MS Office for MIT post doctoral","menos","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Software Distribution",null,null,null," PC,  Software Distribution,  Voice,  Windows"]
[1299885,"Help Desk::Business Help","resolved","Fwd: Update on Transition to ePaystubs","anvu1126","Engineering Systems Division","Current Student",2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,0,"Help Desk::Call Center"," E-Mail",null,null," Unknown"," SAP, SAPWeb",null,null,null," E-Mail,  SAP,  Unknown, SAPWeb"]
[1299922,"Help Desk::Accounts","resolved","Request for nanomat list from user jillar","jillar","Materials Science and Eng","Current Student",2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1299941,"Help Desk::Accounts","resolved","FW: New Consultant - Eoin O'Toole","lnelms","Information Services & Technology","Current Employee",2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1299978,"Help Desk::Accounts","resolved","Guest account request","woom@mit.edu",null,null,2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1300016,"Help Desk::Call Center","resolved","Mit certificate authority","cec","Office of the Provost","Current Employee",2010,7,"2010-07-29","2010-07-30","2010-07-30","2010-07-30",1,"2010-07-30",0,1,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Certificates",null,null,null," Certificates,  E-Mail,  Mac OS X,  Macintosh"]
[1300033,"Help Desk::Call Center","resolved","wireless has IP address but cannot connect","elshaw","Center for Matl Science and Engineering","Current Employee",2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null,null," PC,  Voice,  Windows XP"]
[1300116,"Help Desk::Accounts","resolved","Request for sausage-party list from user jgraves","jgraves","Libraries","Current Employee",2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1300126,"Help Desk::Call Center","resolved","MITPAY Log-In Problems","moconnor0@gmail.com",null,null,2010,7,"2010-07-29","2010-07-30","2010-07-30","2010-07-30",1,"2010-07-30",0,1,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC"," Certificates",null,null,null," Certificates,  E-Mail,  PC,  Windows XP"]
[1300174,"Help Desk::Accounts","resolved","password reset","ja13132","Lincoln Laboratory","Current Employee",2010,7,"2010-07-29","2010-07-29","2010-07-29",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1300213,"Help Desk::Call Center","resolved","Re Prof Barbra Liskov.","domar.malmo@gmail.com",null,null,2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1300242,"Help Desk::Call Center","resolved","Cannot access Direct Deposit webpage","tsatter",null,"Non Current Student",2010,7,"2010-07-29","2010-07-29","2010-07-29","2010-07-29",0,"2010-07-29",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1300291,"Help Desk::Call Center","resolved","POP set up?","talmadge","Political Science","Current Student",2010,7,"2010-07-29","2010-07-30","2010-07-30","2010-07-30",1,"2010-07-30",0,1,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh",null,null,null,null," E-Mail,  Mac OS X,  Macintosh"]
[1300362,"Help Desk::Accounts","resolved","MIT email account for Jessica Ambrose","nsanjana","Brain & Cognitive Sciences","Current Employee",2010,7,"2010-07-29","2010-07-30","2010-07-30","2010-07-30",1,"2010-07-30",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1300536,"Help Desk::Call Center","resolved","Email settings for Outlook 2010","intille","Architecture","Current Employee",2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC",null,null,null,null," E-Mail,  PC,  Windows"]
[1300587,"Help Desk::Call Center","resolved","TSM Nodename owners","lmeinke","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," TSM",null,null,null," TSM,  Voice"]
[1300626,"Help Desk::Call Center","resolved","please change ownership of host","pmn","Libraries","Current Employee",2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1300637,"Help Desk::Call Center","resolved","Cannot access time sheet","sariah","Health Sciences & Technology","Current Student",2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows"]
[1300677,"Help Desk::Call Center","resolved","Installing student Matlab","gaoude","Aeronautics and Astronautics","Current Student",2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Software Distribution"," Matlab",null,null," Matlab,  Software Distribution,  Voice"]
[1300681,"Help Desk::Call Center","resolved","caller having probs installing SAPgui","dhbernst",null,null,2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,0,"Help Desk::UNIX/Linux"," Voice"," Windows",null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice,  Windows"]
[1300732,"Help Desk::Call Center","waiting","help configuring whitelist","melliff","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,7,"2010-07-30","2010-08-02",null,"2010-07-30",0,null,0,null,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1300763,"Help Desk::Call Center","resolved","Firefox hangs on startup","vmoss","Picower Institute for Learning & Memory","Current Employee",2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Firefox",null,null,null," Firefox,  Mac OS X,  Macintosh,  Voice"]
[1300827,"Help Desk::Business Help","resolved","Trouble with the new COEUS 4.4","sherry.lassiter@cba.mit.edu",null,null,2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1300861,"Help Desk::Call Center","resolved","certificate help","kmelvin","Mechanical Engineering","Current Employee",2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows XP"]
[1300877,"Help Desk::Business Help","resolved","Brioquery: Warehouse queery update","pwhesley","Dean for Student Life-Administration","Current Employee",2010,7,"2010-07-30","2010-08-04","2010-08-04","2010-07-30",0,"2010-08-04",4,5,null,"Help Desk::Business Help"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1300927,"Help Desk::Tether/iPass","resolved","Form submission from: Request a Tether Account","drews","Electrical Eng & Computer Sci","Current Student",2010,7,"2010-07-30","2010-08-02","2010-08-02","2010-08-02",3,"2010-08-02",0,3,3,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1300954,"Help Desk::Accounts","resolved","how to reset password","N/A",null,null,2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1301003,"Help Desk::Accounts","resolved","Guest account request","cgoodman","Sloan School of Management","Current Employee",2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1301026,"Help Desk::Service Center","resolved","Website re-direct issue","mailuo","Center for Real Estate Develop","Current Student",2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null," Walk-Ins"," Voice,  Walk-Ins"]
[1301027,"Help Desk::Accounts","resolved","change password","msmo",null,"Non Current Student",2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1301102,"Help Desk::Accounts","resolved","Request for heavyindustries list from user ldewan","ldewan","Nuclear Engineering","Current Student",2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1301165,"Help Desk::Accounts","resolved","Request for ChemTA10 list from user sfowler","sfowler","Chemistry","Current Employee",2010,7,"2010-07-30","2010-07-30","2010-07-30","2010-07-30",0,"2010-07-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1301306,"Help Desk::Call Center","resolved","Registering iPhone","feynman.liang@gmail.com",null,null,2010,7,"2010-07-30","2010-07-31","2010-07-31",null,null,"2010-07-31",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1301317,"Help Desk::Call Center","resolved","Wordpress 3.0","adeveau","Architecture","Current Employee",2010,7,"2010-07-30","2010-08-02","2010-08-02","2010-08-02",3,"2010-08-02",0,3,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1301467,"Mobile Devices","new","Configuring Blackberry 9630 for Exchange","babi",null,"Non Current Employee",2010,7,"2010-07-31","2010-08-04",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1301507,"Help Desk::Accounts","resolved","Request to stop forwarding","nikhiln",null,"Non Current Student",2010,7,"2010-07-31","2010-08-02","2010-08-02","2010-08-02",2,"2010-08-02",0,2,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1301552,"Help Desk::Call Center","resolved","Windows 7 activation after graduation","songyu07@gmail.com",null,null,2010,7,"2010-07-31","2010-08-02","2010-08-02","2010-08-02",2,"2010-08-02",0,2,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC",null,null,null,null," E-Mail,  PC,  Windows 7"]
[1301689,"Help Desk::Accounts","resolved","Request for txi-cali list from user ahchi","ahchi",null,"Non Current Student",2010,8,"2010-08-01","2010-08-02","2010-08-02","2010-08-02",1,"2010-08-02",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1301761,"Help Desk::Accounts","resolved","restore my email account to a regular one","lirongb@MIT.EDU",null,null,2010,8,"2010-08-01","2010-08-02","2010-08-02","2010-08-02",1,"2010-08-02",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1301821,"Help Desk::Call Center","resolved","Having problems with my browser","charlesi","Engineering Systems Division","Current Student",2010,8,"2010-08-01","2010-08-10","2010-08-10","2010-08-01",0,"2010-08-10",8,9,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1301882,"Help Desk::Accounts","resolved","Request for mensgymclub locker from jakeshap@mit.edu","jakeshap","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-01","2010-08-02","2010-08-02","2010-08-02",1,"2010-08-02",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1301890,"Help Desk::Call Center","resolved","Sloan EFL Alias","marcelo.ratafia@sloan.mit.edu",null,null,2010,8,"2010-08-01","2010-08-02","2010-08-02","2010-08-02",1,"2010-08-02",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1302088,"Help Desk::Call Center","resolved","certificates not working for software download","drgnstrk","Mechanical Engineering","Current Student",2010,8,"2010-08-02","2010-08-25","2010-08-25","2010-08-02",0,"2010-08-25",23,23,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Certificates",null,null,null," Certificates,  E-Mail,  Mac OS X,  Macintosh"]
[1302160,"Help Desk::Accounts","resolved","New account - bodden","elder","DAPER Administration","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1302208,"Help Desk::Call Center","resolved","Setting out of office assistant for Apple Mail and exchange","graybiel","Institute Professors","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X 10.6,  Macintosh,  Voice"]
[1302224,"Help Desk::Call Center","resolved","Error Message for Direct Deposit","gi22689","Lincoln Laboratory","Current Employee",2010,8,"2010-08-02","2010-08-19","2010-08-19","2010-08-02",0,"2010-08-19",16,17,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1302254,"Help Desk::Call Center","resolved","Obtaining certificate","pglidden","Civil and Environmental Engineering","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Firefox",null,null,null," Firefox,  PC,  Voice,  Windows XP"]
[1302279,"Help Desk::Call Center","resolved","Fwd: Cease and Desist","davidrod","Lab for Manufacturing & Productivity","Current Employee",2010,8,"2010-08-02","2010-08-05","2010-08-05","2010-08-05",3,"2010-08-05",0,3,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1302285,"Help Desk::Accounts","resolved","Email Forwarding","ewoldt",null,"Non Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1302289,"Help Desk::Call Center","resolved","Can't get Mac email this morning","mseamans","MIT Press","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5"," 10.5.8"," Macintosh"," AppleMail",null,null,null," 10.5.8,  AppleMail,  Mac OS X 10.5,  Macintosh,  Voice"]
[1302313,"Help Desk::Service Center","waiting","hard drive wipe","vwilson","Economics","Current Student",2010,8,"2010-08-02","2010-08-03",null,"2010-08-02",0,null,1,null,null,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null," Software"," PC,  Software,  Voice"]
[1302332,"Mobile Devices","resolved","Sprint nextel I1","gscot","Dean for Student Life-Administration","Current Employee",2010,8,"2010-08-02","2010-08-09","2010-08-09","2010-08-09",7,"2010-08-09",0,7,null,"Mobile Devices"]
[1302365,"Help Desk::Call Center","resolved","reimbursement form won't accept attachment","helkekat","MIT Press","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Voice"]
[1302366,"Help Desk::Accounts","resolved","Lincoln: password/certificate issues","he13203","Lincoln Laboratory","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1302398,"Help Desk::Accounts","resolved","problems with email account","valantis_sourlis@gmx.de",null,null,2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1302417,"Help Desk::Business Help","resolved","sapweb purchase tab trouble","jaemoon","Materials Science and Engineering","Current Employee",2010,8,"2010-08-02","2010-08-20","2010-08-16","2010-08-02",0,"2010-08-16",14,14,14,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1302457,"Help Desk::Business Help","resolved","Parking System","achow","Electrical Engineering-Computer Science","Current Employee",2010,8,"2010-08-02","2010-08-16","2010-08-16","2010-08-02",0,"2010-08-16",13,14,14,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1302501,"Help Desk::Call Center","resolved","duplicate messages in applemail","kjvaeth","Program in Writing & Humanistic Studies","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X 10.6,  Macintosh,  Voice"]
[1302506,"Help Desk::Business Help","resolved","500 Internal Server Error with eCat ordering from Staples","jyearwd","Sloan School of Management","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1302530,"Help Desk::Call Center","resolved","LL employee certirficate installation","cmb","Lincoln Laboratory","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Certificates",null,null,null," Certificates,  Unknown,  Voice"]
[1302550,"Help Desk::Call Center","resolved","Certificate installation help - I.E.","chouston","DAPER Facilities","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows 7"]
[1302561,"Help Desk::Call Center","resolved","unable to log into Time Sheet approval screen","sonjad","Dean for Student Life-Administration","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Call Center"," Voice"," Windows Vista",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows Vista"]
[1302582,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","bartd","HQ, Information Services & Technology","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1302620,"Help Desk::Business Help","resolved","COEUS issue","cbarnhar@MIT.EDU",null,null,2010,8,"2010-08-02","2010-08-16","2010-08-16","2010-08-02",0,"2010-08-16",13,14,null,"Help Desk::Business Help"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1302675,"Help Desk::Service Center","resolved","Presales questions","kesnyder",null,"Non Current Student",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Service Center"," Voice"," Windows 7",null,null,null,null,null," Hardware"," Hardware,  Voice,  Windows 7"]
[1302687,"Help Desk::Accounts","resolved","password","mahoney2","Technology Review","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1302744,"Help Desk::Call Center","resolved","unable to access websis","dbravel","Biology","Current Student",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC"," Firefox",null,null,null," Firefox,  PC,  Voice"]
[1302768,"Help Desk::Call Center","resolved","Can't get onto RDFileserver","lharr","Global Initiatives","Current Employee",2010,8,"2010-08-02","2010-08-03","2010-08-03","2010-08-02",0,"2010-08-02",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1302841,"Help Desk::Accounts","resolved","Missing List","ehewitt","Alumni Association","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1302844,"Help Desk::Call Center","resolved","outlook 2003 not sending","rbatista","Nuclear Science and Engineering","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Outlook",2003,null,null," 2003,  Outlook,  PC,  Voice,  Windows"]
[1302896,"Help Desk::Call Center","resolved","older hp usb printer support","psenge","Sloan School of Management","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Call Center"," Voice",null,null," Printer",null,null,null,null," Printer,  Voice"]
[1302923,"Help Desk::Accounts","resolved","MIT email account","SHUNT3@PARTNERS.ORG",null,null,2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1302968,"Help Desk::Call Center","resolved","AutoCAD","grinia","Chemical Engineering","Current Employee",2010,8,"2010-08-02","2010-08-02","2010-08-02","2010-08-02",0,"2010-08-02",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Software Distribution",null,null,null," Software Distribution,  Unknown,  Voice"]
[1302969,"Help Desk::Call Center","resolved","Bounceback email indicates @mit.edu is blacklisted","asappok","Mechanical Engineering","Current Employee",2010,8,"2010-08-02","2010-08-03","2010-08-03","2010-08-02",0,"2010-08-03",0,1,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Email:Other",null,null,null," Email:Other,  Unknown,  Voice"]
[1302998,"Help Desk::Call Center","resolved","Certificate issues","shiabidi","Chemical Engineering","Current Employee",2010,8,"2010-08-02","2010-08-19","2010-08-19","2010-08-03",1,"2010-08-19",16,17,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," Certificates",null,null,null," Certificates,  E-Mail,  PC,  Windows"]
[1303025,"Help Desk::Call Center","resolved","windows 7 activation.","deabeong@gmail.com",null,null,2010,8,"2010-08-02","2010-08-19","2010-08-19","2010-08-03",1,"2010-08-19",15,17,null,"Help Desk::Call Center"," E-Mail"," Mac OS X"," Windows 7"," Macintosh"," VMware",null,null,null," E-Mail,  Mac OS X,  Macintosh,  VMware,  Windows 7"]
[1303038,"Help Desk::Service Center","resolved","simmons quickstation by front desk does not power on","acis-team@mit.edu",null,null,2010,8,"2010-08-02","2010-08-10","2010-08-10","2010-08-03",1,"2010-08-10",6,8,7,"AC::ACIS::Hardware",null,null,null," PC",null,null,null," Hardware"," Hardware,  PC"]
[1303079,"RCC::NorthWest","resolved","wireless request in NW86","jhlee82","Economics","Current Student",2010,8,"2010-08-02","2010-08-03","2010-08-03","2010-08-03",1,"2010-08-03",0,1,null,"RCC::NorthWest",null," Windows 7",null," PC",null,null,null,null," PC,  Windows 7"]
[1303097,"Help Desk::Accounts","resolved","requesting email address for temporary employee","gapg","Legatum Center for Dev Entrepreneurship","Current Employee",2010,8,"2010-08-02","2010-08-03","2010-08-03","2010-08-03",1,"2010-08-03",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1303193,"Help Desk::Call Center","resolved","Certificate: Trouble reaching WebSIS site","ebaa",null,"Non Current Student",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null," Firefox",null,null,null," E-Mail,  Firefox"]
[1303516,"Help Desk::Accounts","resolved","Request for kpag list from user djang","djang","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1303529,"Help Desk::Accounts","resolved","New intern","slendall","Office of the General Counsel","Current Employee",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1303571,"Help Desk::Business Help","resolved","Cannot access SAP Web","lindas","Singapore-MIT Alliance for Res and Tech","Current Employee",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1303616,"Help Desk::Call Center","resolved","Certificate? Unable to access MITpay","rongyang","Chemical Engineering","Current Student",2010,8,"2010-08-03","2010-08-19","2010-08-19","2010-08-03",0,"2010-08-19",15,16,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1303677,"Help Desk::Business Help","resolved","Client cannot view benefits","rockland","Lab for Information & Decision Systems","Current Employee",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1303682,"Help Desk::Call Center","resolved","please update http://ist.mit.edu/services/software/msca/office-pro","kaminsk","Urban Studies & Planning","Current Employee",2010,8,"2010-08-03","2010-08-12","2010-08-12","2010-08-03",0,"2010-08-03",0,9,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1303701,"Help Desk::Business Help","resolved","Can not access SAP","blayne","Materials Processing Center","Current Employee",2010,8,"2010-08-03","2010-08-04","2010-08-04","2010-08-03",0,"2010-08-04",0,1,1,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1303745,"Help Desk::Accounts","resolved","Request for cra list from user giodn","giodn",null,"Non Current Employee",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1303763,"Help Desk::Business Help","resolved","Fwd: MIT Faculty/Staff Directory Updates","rwright","Corporate Relations/Indust Liaison Prog","Current Employee",2010,8,"2010-08-03","2010-08-16","2010-08-16","2010-08-03",0,"2010-08-16",12,13,13,"Help Desk::Call Center"," E-Mail"," Mac OS X",null,null," Safari",null,null,null," E-Mail,  Mac OS X,  Safari"]
[1303833,"Help Desk::Accounts","resolved","NROTC Aliases","djkramer","Naval Science","Current Employee",2010,8,"2010-08-03","2010-08-06","2010-08-06","2010-08-03",0,"2010-08-06",2,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1303850,"Help Desk::Call Center","resolved","Certificate installation assistance - Firefox, OS X 10.6","ghosh",null,null,2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," Certificates",null,null,null," Certificates,  Mac OS X 10.6,  Macintosh,  Voice"]
[1303879,"Help Desk::Call Center","resolved","mouse/keyboard stop working","bresee","Office of the Provost","Current Employee",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Hardware",null,null,null," Hardware,  PC,  Voice,  Windows"]
[1303913,"Help Desk::Call Center","resolved","mathematica for csail","N/A",null,null,2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Other",null,null,null," Other,  PC,  Voice,  Windows"]
[1303918,"Help Desk::Call Center","resolved","Certificate installation assistance - I.E., XP","nmatthew",null,"Moira Account",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows XP"]
[1303948,"Help Desk::Call Center","resolved","Mathematica download link - unable to find","kofiani","Mechanical Engineering","Current Student",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Software Distribution"," Mathematica",null,null," Mathematica,  PC,  Software Distribution,  Voice,  Windows 7"]
[1303971,"Help Desk::Accounts","resolved","question about housing lottery","unknown",null,null,2010,8,"2010-08-03","2010-08-03","2010-08-03",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1303995,"Help Desk::Call Center","resolved","Setup AppleMail; copy mailboxes from hard drive","ehenry","Legatum Center for Dev Entrepreneurship","Current Employee",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X 10.6,  Macintosh,  Voice"]
[1304009,"Help Desk::Call Center","resolved","Certificates - can't reach direct deposit page","ffachin","Aeronautics and Astronautics","Current Student",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows XP"]
[1304025,"Help Desk::Call Center","resolved","certificate renewal: IE","rslott",null,"Non Current Employee",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7"," Ultimate"," PC"," Internet Explorer",null,null,null," Internet Explorer,  PC,  Ultimate,  Voice,  Windows 7"]
[1304064,"Help Desk::Call Center","resolved","presales advice DELL","alewasse",null,"Non Current Student",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Buying Advice",null,null,null," Buying Advice,  PC,  Voice,  Windows"]
[1304080,"Help Desk::Accounts","resolved","delete \"voting\" athena list?","damt@med.mit.edu",null,null,2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1304111,"Help Desk::Call Center","resolved","trouble getting certs in safari","nmlewis",null,"Non Current Student",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," Safari",null,null,null," Mac OS X 10.5,  Macintosh,  Safari,  Voice"]
[1304179,"Help Desk::Athena","resolved","command line printing help","yaseming","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-03","2010-08-09","2010-08-09","2010-08-05",2,"2010-08-09",0,6,6,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1304227,"Help Desk::Accounts","resolved","Request for music-desk list from user j_morris","j_morris","Libraries","Current Employee",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1304268,"Help Desk::Call Center","resolved","Updating contact information","dvgarcia","Sloan School of Management","Current Employee",2010,8,"2010-08-03","2010-08-04","2010-08-04","2010-08-03",0,"2010-08-04",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1304273,"Help Desk::Accounts","resolved","Request for music-res-request list from user j_morris","j_morris","Libraries","Current Employee",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1304292,"Help Desk::Call Center","resolved","certificate on mac os x 10.4","hxzhu","Management","Current Student",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",10.4," Macintosh"," Certificates",null,null,null," 10.4,  Certificates,  Mac OS X,  Macintosh,  Voice"]
[1304318,"Help Desk::Call Center","resolved","Certificates on Firefox","dtsang",null,"Moira Account",2010,8,"2010-08-03","2010-08-03","2010-08-03","2010-08-03",0,"2010-08-03",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows"]
[1304344,"Help Desk::Call Center","resolved","Certificates on iphone","doreysp",null,"Non Current Student",2010,8,"2010-08-03","2010-08-10","2010-08-10","2010-08-03",0,"2010-08-10",6,7,null,"Help Desk::Call Center"," Voice"," iOS"," 4.0.1"," Mobile Device"," Certificates",null,null,null," 4.0.1,  Certificates,  Mobile Device,  Voice,  iOS"]
[1304397,"Help Desk::Business Help","resolved","Certificates - needs MIT ID number","cfdewey","Mechanical Engineering","Current Employee",2010,8,"2010-08-03","2010-08-04","2010-08-04","2010-08-04",1,"2010-08-04",0,1,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1304431,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","sarac",null,"Non Current Student",2010,8,"2010-08-03","2010-08-04","2010-08-04","2010-08-04",1,"2010-08-04",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1304464,"Help Desk::Call Center","resolved","New Lab Website","mieke_m","Mechanical Engineering","Current Employee",2010,8,"2010-08-04","2010-08-04","2010-08-04","2010-08-04",0,"2010-08-04",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1304474,"Help Desk::Accounts","resolved","Praveen S Venkataramana: regarding email account","venkap@msvi.org",null,null,2010,8,"2010-08-04","2010-08-12","2010-08-12","2010-08-04",0,"2010-08-12",5,8,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1304586,"Help Desk::Call Center","resolved","Apple Mail asks for kerb pw the first time sending","turano",null,"Non Current Employee",2010,8,"2010-08-04","2010-08-31","2010-08-31","2010-08-04",0,"2010-08-31",15,27,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X 10.6,  Macintosh,  Voice"]
[1304605,"Help Desk::Call Center","resolved","certificate won't install","missyc","Aeronautics and Astronautics","Current Employee",2010,8,"2010-08-04","2010-08-19","2010-08-19","2010-08-05",1,"2010-08-19",13,15,null,"Help Desk::Call Center"," E-Mail"," Windows Vista",null," PC"," Certificates",null,null,null," Certificates,  E-Mail,  PC,  Windows Vista"]
[1304668,"Help Desk::Call Center","resolved","Crystal Ball","pbastani","Mechanical Engineering","Current Student",2010,8,"2010-08-04","2010-08-04","2010-08-04","2010-08-04",0,"2010-08-04",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1304726,"Help Desk::Accounts","resolved","RLP Moira list","jkastorf","Residential Life Programs","Current Employee",2010,8,"2010-08-04","2010-08-09","2010-08-09","2010-08-04",0,"2010-08-09",2,5,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1304770,"Help Desk::Service Center","resolved","Virus on Gateway laptop","blynch12","Chemistry","Current Student",2010,8,"2010-08-04","2010-08-10","2010-08-10","2010-08-04",0,"2010-08-04",0,6,null,"Help Desk::Service Center"," Voice"," Windows Vista",null," PC",null,null,null," Software"," PC,  Software,  Voice,  Windows Vista"]
[1304784,"Help Desk::Call Center","resolved","LL employee trying to access sapwebss","ed22473@mit.edu",null,null,2010,8,"2010-08-04","2010-08-04","2010-08-04","2010-08-04",0,"2010-08-04",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null,null," PC,  Voice"]
[1304814,"Help Desk::Service Center","resolved","client has virus infection","colonero","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,8,"2010-08-04","2010-08-10","2010-08-10","2010-08-04",0,"2010-08-10",1,6,6,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null," Software"," PC,  Software,  Voice,  Windows XP"]
[1304857,"Help Desk::Service Center","resolved","entourage is blocking attachments: .php, .css, .phtml","edolan","HQ, Information Services & Technology","Current Employee",2010,8,"2010-08-04","2010-08-05","2010-08-05","2010-08-04",0,"2010-08-05",0,1,null,"Help Desk::Service Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1304862,"Help Desk::Call Center","resolved","Certificate Help","headrs@mit.edu",null,null,2010,8,"2010-08-04","2010-08-04","2010-08-04","2010-08-04",0,"2010-08-04",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5"," 10.5.8"," Macintosh"," Certificates"," Certaid 2.0",null,null," 10.5.8,  Certaid 2.0,  Certificates,  Mac OS X 10.5,  Macintosh,  Voice"]
[1304911,"Help Desk::Call Center","resolved","Unsuccessful attempts to access MIT sites","trobins","Office of the President","Current Employee",2010,8,"2010-08-04","2010-08-11","2010-08-11","2010-08-04",0,"2010-08-11",5,7,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Certificates",null,null,null," Certificates,  E-Mail,  Mac OS X,  Macintosh"]
[1304926,"Help Desk::Business Help","resolved","ESS Vacation Tracker - access denied","dpereira","Comparative Media Studies","Current Employee",2010,8,"2010-08-04","2010-08-23","2010-08-23","2010-08-04",0,"2010-08-23",19,19,19,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1304946,"Help Desk::Call Center","resolved","printing question","bsmith","Mechanical Engineering","Current Employee",2010,8,"2010-08-04","2010-08-04","2010-08-04","2010-08-04",0,"2010-08-04",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Printing"," ie",null,null," PC,  Printing,  Voice,  Windows XP,  ie"]
[1304948,"Help Desk::Call Center","resolved","client having probs with ISO web site - cannot access","davidrod","Lab for Manufacturing & Productivity","Current Employee",2010,8,"2010-08-04","2010-08-10","2010-08-10","2010-08-04",0,"2010-08-10",0,6,6,"Help Desk::UNIX/Linux"," Voice"," Mac OS X 10.5",null," Macintosh"," Certificates",null,null,null," Certificates,  Mac OS X 10.5,  Macintosh,  Voice"]
[1304995,"Help Desk::Call Center","resolved","tracking whether she sent a message","cekeller","McGovern Institute for Brain Research","Current Employee",2010,8,"2010-08-04","2010-08-13","2010-08-13","2010-08-04",0,"2010-08-04",0,9,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Outlook Express",null,null,null," Outlook Express,  PC,  Voice,  Windows"]
[1305061,"Help Desk::Business Help","resolved","Problem for PO  4501272876","afiallos","Brain and Cognitive Sciences","Current Student",2010,8,"2010-08-04","2010-08-16","2010-08-16","2010-08-04",0,"2010-08-16",12,12,12,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1305077,"Help Desk::Call Center","resolved","need help burning Snow Leopard on a DVD","dlewis","Office of the Provost","Current Employee",2010,8,"2010-08-04","2010-08-04","2010-08-04","2010-08-04",0,"2010-08-04",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," Software Distribution",null,null,null," Mac OS X 10.5,  Macintosh,  Software Distribution,  Voice"]
[1305092,"Help Desk::Accounts","resolved","Guest account request","woom@mit.edu",null,null,2010,8,"2010-08-04","2010-08-04","2010-08-04","2010-08-04",0,"2010-08-04",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1305122,"Help Desk::Call Center","resolved","unable to access Stellar class site SP.100","dkbrown5",null,"Non Current Student",2010,8,"2010-08-04","2010-08-04","2010-08-04","2010-08-04",0,"2010-08-04",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null," Certificates",null,null,null," Certificates,  E-Mail"]
[1305160,"Help Desk::Call Center","resolved","Migrating old MIT exchange emails to Gmail","mcho@sloan.mit.edu",null,null,2010,8,"2010-08-04","2010-08-19","2010-08-19","2010-08-05",1,"2010-08-12",13,15,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," Outlook",2007,null,null," 2007,  E-Mail,  Outlook,  PC,  Windows"]
[1305214,"Help Desk::Call Center","resolved","Microsoft Campust Agreement","snedeker","Civil and Environmental Engineering","Current Employee",2010,8,"2010-08-04","2010-08-05","2010-08-05","2010-08-05",1,"2010-08-05",0,1,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh",null,null,null,null," E-Mail,  Mac OS X,  Macintosh"]
[1305215,"Help Desk::Accounts","resolved","Request for applied_micro list from user pazoulay","pazoulay","Sloan School of Management","Current Employee",2010,8,"2010-08-04","2010-08-04","2010-08-04","2010-08-04",0,"2010-08-04",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1305275,"Help Desk::Call Center","resolved","how to insert Word doc as layout","eballo","Technology and Policy Program","Current Employee",2010,8,"2010-08-04","2010-08-04","2010-08-04","2010-08-04",0,"2010-08-04",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," FileMaker Pro",9,null,null," 9,  FileMaker Pro,  Mac OS X 10.6,  Macintosh,  Voice"]
[1305289,"Help Desk::Call Center","resolved","Changing Outlook Display Name/reply-to address","jtullis",null,"Non Current Student",2010,8,"2010-08-04","2010-08-05","2010-08-05","2010-08-05",1,"2010-08-05",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1305315,"Help Desk::Call Center","resolved","password problems","jpande@albany.edu",null,null,2010,8,"2010-08-04","2010-08-09","2010-08-09","2010-08-04",0,"2010-08-04",0,5,null,"Help Desk::Call Center"," E-Mail"," Other",null," Other"," Accounts",null,null,null," Accounts,  E-Mail,  Other"]
[1305328,"Help Desk::Call Center","waiting","BIG CERTIFICATE PROBLEM","missyc","Aeronautics and Astronautics","Current Employee",2010,8,"2010-08-04","2010-08-05",null,"2010-08-04",0,null,1,null,null,"Help Desk::Call Center"," E-Mail"," Windows Vista",null," PC"," Certificates"," Internet Explorer",null,null," Certificates,  E-Mail,  Internet Explorer,  PC,  Windows Vista"]
[1305355,"Help Desk::Call Center","resolved","internet connection problem(Room 26-248B)","yeryoung","Physics","Current Student",2010,8,"2010-08-04","2010-08-06","2010-08-06","2010-08-05",1,"2010-08-06",0,2,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC"," Network:Other",null,null,null," E-Mail,  Network:Other,  PC,  Windows XP"]
[1305406,"Help Desk::Service Center","resolved","Pre sales computer buying information","unknown",null,null,2010,8,"2010-08-04","2010-08-04","2010-08-04","2010-08-04",0,"2010-08-04",0,0,null,"Help Desk::Service Center"," Walkin"," Windows",null," PC"," Hardware",null,null," Walk-Ins"," Hardware,  PC,  Walk-Ins,  Walkin,  Windows"]
[1305419,"Help Desk::Backup","waiting","DELETE WANGJ6 ON G","wangj","Sloan School of Management","Current Employee",2010,8,"2010-08-04","2010-08-05",null,"2010-08-05",1,null,0,null,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1305430,"Mobile Devices","resolved","Iphone 4 Issues","amiller@wyndhamcapital.com",null,null,2010,8,"2010-08-04","2010-08-05","2010-08-05","2010-08-05",1,"2010-08-05",0,1,null,"Mobile Devices"]
[1305442,"Help Desk::Accounts","resolved","mail bounces for welliott","aed","Sloan School of Management","Current Employee",2010,8,"2010-08-04","2010-08-04","2010-08-04","2010-08-04",0,"2010-08-04",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1305467,"Help Desk::Accounts","resolved","Re: \"gcwsconference2010\" mailman list","arsutton","School of Humanities, Arts, & Social Sci","Current Employee",2010,8,"2010-08-04","2010-08-05","2010-08-05","2010-08-05",1,"2010-08-05",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1305522,"Help Desk::Accounts","resolved","Request for Kane.Hsieh list from user jgonagle","jgonagle",null,"Non Current Student",2010,8,"2010-08-04","2010-08-05","2010-08-05","2010-08-05",1,"2010-08-05",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1305532,"Help Desk::Call Center","resolved","apple mail deletes its password","dwhitney","Center for Technology, Policy & Ind Dev","Current Employee",2010,8,"2010-08-04","2010-08-17","2010-08-17","2010-08-12",8,"2010-08-17",0,13,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," AppleMail",null,null,null," AppleMail,  E-Mail,  Mac OS X,  Macintosh"]
[1305637,"Help Desk::Accounts","resolved","please forward my mit email","inyoung",null,"Non Current Student",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1305758,"Help Desk::Call Center","resolved","Renewal of expired web certificate :: MIT ID# 910151295","ishanm",null,"Non Current Student",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1305814,"Help Desk::Service Center","resolved","iMac has screen shadowing","cgresham","Information Services & Technology","Current Employee",2010,8,"2010-08-05","2010-08-09","2010-08-09","2010-08-05",0,"2010-08-09",4,4,4,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh",null,null,null," Hardware"," Hardware,  Mac OS X 10.6,  Macintosh,  Voice"]
[1305835,"Help Desk::Accounts","waiting","Fwd: [eecsnew10] Hi","jfischer","Electrical Engineering-Computer Science","Current Employee",2010,8,"2010-08-05","2010-08-24",null,"2010-08-05",0,null,10,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1305849,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","mitsos","Mechanical Engineering","Current Employee",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1305923,"Help Desk::Accounts","resolved","Request for efrc-sp list from user cmbourg","cmbourg","Research Laboratory of Electronics","Current Employee",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1305935,"Help Desk::Accounts","resolved","Guest account request","bbrown","Division of Comparative Medicine","Current Employee",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1305965,"Help Desk::Accounts","resolved","Adding a name to a list","drdr","Engineering Systems Division","Current Employee",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1305996,"Help Desk::Accounts","resolved","Renew Kerberos for Renee Chivon Smith","jkastorf","Residential Life Programs","Current Employee",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1306014,"Help Desk::Accounts","resolved","owner of 8-13 list","savioli","Physics","Current Employee",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1306093,"Help Desk::Accounts","resolved","Accounts for ZLOG Students","mgibson","Center for Transportation & Logistics","Current Employee",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1306101,"Help Desk::Accounts","resolved","certificate on IE","N/A",null,null,2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1306150,"Help Desk::Call Center","resolved","Possible certificate error accessing websis personal info","divyaka",null,"Non Current Student",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows"]
[1306169,"Help Desk::Accounts","resolved","Email Forwarding","maryrod","Comp Sci & Artificial Intelligence Lab","Current Employee",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1306206,"Help Desk::Call Center","resolved","Kerberos Password forgotten","wangdi","Picower Institute for Learning & Memory","Current Employee",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1306245,"Help Desk::Accounts","resolved","locker quota(s)","tcmislic","Office of the Arts","Current Employee",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1306272,"Help Desk::Call Center","resolved","Certificate issue","knelson","Office of the VP for Institute Affairs","Current Employee",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Certificates",null,null,null," Certificates,  E-Mail,  Mac OS X,  Macintosh"]
[1306296,"Help Desk::Call Center","waiting","PGP on OS X","satra","Research Laboratory of Electronics","Current Employee",2010,8,"2010-08-05","2010-08-27",null,"2010-08-06",1,null,13,null,null,"Help Desk::Call Center"," E-Mail"," Mac OS X 10.6",null," Macintosh"," Other"," PGP",null,null," E-Mail,  Mac OS X 10.6,  Macintosh,  Other,  PGP"]
[1306302,"Mobile Devices","resolved","trouble getting certificates in iPad","davidrod","Lab for Manufacturing & Productivity","Current Employee",2010,8,"2010-08-05","2010-08-12","2010-08-12","2010-08-05",0,"2010-08-12",0,7,7,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1306329,"Help Desk::Call Center","resolved","how to create Distribution List in Outlook","valchin","Sloan School of Management","Current Employee",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Outlook",null,null,null," Outlook,  PC,  Voice,  Windows XP"]
[1306393,"Help Desk::Accounts","resolved","athena quota increase (to 5GB): mrosser","dsk","Urban Studies & Planning","Current Employee",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1306415,"Help Desk::Accounts","resolved","Administrator for a list is gone","cassfox","Libraries","Current Employee",2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1306441,"Help Desk::Accounts","resolved","Reactivate kerberos account","breede@media.mit.edu",null,null,2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1306462,"Help Desk::Athena","resolved","debathena ssh library error","thutch","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-05","2010-08-09","2010-08-09","2010-08-06",1,"2010-08-09",2,4,4,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1306505,"Help Desk::Accounts","resolved","new staff, needs account","unknown",null,null,2010,8,"2010-08-05","2010-08-05","2010-08-05",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1306523,"Help Desk::Call Center","resolved","Resetting password for Kerberos account","jgittell@brandeis.edu",null,null,2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1306568,"Help Desk::Call Center","resolved","status of dell order","elllegendari@hotmail.com",null,null,2010,8,"2010-08-05","2010-08-05","2010-08-05","2010-08-05",0,"2010-08-05",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1306571,"Help Desk::Business Help","resolved","Getting into E-cat^3","aeerwin","Student Activities","Current Employee",2010,8,"2010-08-05","2010-08-09","2010-08-09","2010-08-06",1,"2010-08-09",3,4,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1306633,"Help Desk::Call Center","resolved","Backing up email and local files","coe",null,"Non Current Student",2010,8,"2010-08-05","2010-08-06","2010-08-06","2010-08-06",1,"2010-08-06",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1306661,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","jarudi@gmail.com",null,null,2010,8,"2010-08-06","2010-08-06","2010-08-06",null,null,"2010-08-06",0,0,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1306833,"Help Desk::Business Help","resolved","FW: I cannot access coeus?","eedelman@MIT.EDU",null,null,2010,8,"2010-08-06","2010-08-16","2010-08-16","2010-08-06",0,"2010-08-16",10,10,null,"Help Desk::Business Help"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1306837,"Help Desk::Call Center","resolved","Not receiving forwarded mail","mobolaji","Health Sciences & Technology","Current Student",2010,8,"2010-08-06","2010-08-06","2010-08-06","2010-08-06",0,"2010-08-06",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1306965,"Help Desk::Accounts","resolved","Delete lists","mmbarr","Lemelson/MIT Program","Current Employee",2010,8,"2010-08-06","2010-08-06","2010-08-06","2010-08-06",0,"2010-08-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1306996,"Help Desk::Call Center","resolved","installed sap gui, won't work","rcw","Technology Licensing Office","Current Employee",2010,8,"2010-08-06","2010-08-06","2010-08-06","2010-08-06",0,"2010-08-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," SAP, SAPWeb"," kerberos",null,null," PC,  SAP, SAPWeb,  Voice,  Windows XP,  kerberos"]
[1307024,"Help Desk::Accounts","resolved","\"green-ambassadors\" mailman list","slanou","EHS Headquarters Office","Current Employee",2010,8,"2010-08-06","2010-08-16","2010-08-16","2010-08-14",8,"2010-08-16",7,10,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1307063,"Help Desk::Call Center","resolved","Burn file to CD","bgranese","Ofc of the Dean for Graduate Education","Current Employee",2010,8,"2010-08-06","2010-08-06","2010-08-06","2010-08-06",0,"2010-08-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null,null," PC,  Voice,  Windows XP"]
[1307095,"Help Desk::Business Help","resolved","SAPWeb unable to open","wangdi","Picower Institute for Learning & Memory","Current Employee",2010,8,"2010-08-06","2010-08-16","2010-08-16","2010-08-06",0,"2010-08-16",9,10,10,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1307123,"Help Desk::Call Center","resolved","certificate on Internet Explorer","gillund",null,"Non Current Student",2010,8,"2010-08-06","2010-08-06","2010-08-06","2010-08-06",0,"2010-08-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows"]
[1307162,"Help Desk::Call Center","resolved","client can't perform some step when connecting to ecat","sdalton","Center for Matl Science and Engineering","Current Employee",2010,8,"2010-08-06","2010-08-06","2010-08-06","2010-08-06",0,"2010-08-06",0,0,0,"Help Desk::UNIX/Linux"," Voice"," Mac OS X 10.6",null," Macintosh"," Firefox",null,null,null," Firefox,  Mac OS X 10.6,  Macintosh,  Voice"]
[1307163,"Help Desk::Call Center","resolved","Can't Print To XMFD","sturner","Information Services & Technology","Current Employee",2010,8,"2010-08-06","2010-08-06","2010-08-06",null,null,"2010-08-06",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1307223,"Help Desk::Call Center","resolved","FW: MIT Faculty/Staff Directory Updates","leongai","Biology","Current Employee",2010,8,"2010-08-06","2010-08-06","2010-08-06","2010-08-06",0,"2010-08-06",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1307238,"Help Desk::Business Help","resolved","update educational history, institution not on list","BVIJAYAKANTHAN@partners.org",null,null,2010,8,"2010-08-06","2010-08-10","2010-08-10","2010-08-06",0,"2010-08-10",1,4,4,"Help Desk::Call Center"," Voice"," Windows",null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice,  Windows"]
[1307280,"Help Desk::Call Center","resolved","Surge Protector","jim.hobbs@pgnmail.com",null,null,2010,8,"2010-08-06","2010-08-06","2010-08-06","2010-08-06",0,"2010-08-06",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1307281,"Help Desk::Call Center","resolved","Assisted client with setting up Word document Footer","lauries","Center for International Studies","Current Employee",2010,8,"2010-08-06","2010-08-06","2010-08-06","2010-08-06",0,"2010-08-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Word",null,null,null," PC,  Voice,  Windows XP,  Word"]
[1307323,"Help Desk::Call Center","resolved","problems with certificate","apm@math.mit.edu",null,null,2010,8,"2010-08-06","2010-08-13","2010-08-13","2010-08-12",6,"2010-08-13",0,7,1,"Security"]
[1307349,"Help Desk::Call Center","resolved","Bomgar in?? PDFs won't open/ Outlook doesn't work from off campus","cpbrolev","Chemical Engineering","Current Employee",2010,8,"2010-08-06","2010-08-06","2010-08-06","2010-08-06",0,"2010-08-06",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1307364,"Help Desk::Call Center","resolved","Not able to submit requistion","lnelms","Information Services & Technology","Current Employee",2010,8,"2010-08-06","2010-08-06","2010-08-06","2010-08-06",0,"2010-08-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Internet Explorer",null,null,null," Internet Explorer,  PC,  Voice,  Windows"]
[1307393,"Help Desk::Accounts","resolved","Guest account request","masher","Brain & Cognitive Sciences","Current Employee",2010,8,"2010-08-06","2010-08-06","2010-08-06","2010-08-06",0,"2010-08-06",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1307427,"Help Desk::UNIX/Linux","resolved","Unable to get kerberos ticket on ubuntu system","sabrown","Information Services & Technology","Current Employee",2010,8,"2010-08-06","2010-08-13","2010-08-13","2010-08-06",0,"2010-08-06",0,7,7,"Help Desk::Call Center"," E-Mail"," Linux"," Ubuntu"," PC"," Kerberos (Leash)",null,null,null," E-Mail,  Kerberos (Leash),  Linux,  PC,  Ubuntu"]
[1307457,"Help Desk::Service Center","resolved","Display failure","bnnield","Physics","Current Student",2010,8,"2010-08-06","2010-08-11","2010-08-11","2010-08-06",0,"2010-08-09",3,5,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1307493,"Help Desk::Business Help","resolved","SAPWeb Access in Safari","junyingl@andrew.cmu.edu",null,null,2010,8,"2010-08-06","2010-08-09","2010-08-09","2010-08-06",0,"2010-08-06",0,3,3,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," SAP, SAPWeb",null,null,null," E-Mail,  Mac OS X,  Macintosh,  SAP, SAPWeb"]
[1307496,"Help Desk::Athena","resolved","Web Space Setup","ali.kazerani@gmail.com",null,null,2010,8,"2010-08-06","2010-08-16","2010-08-16","2010-08-06",0,"2010-08-16",9,10,10,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1307522,"Help Desk::Accounts","resolved","Problem with moira list","vgifford","Sloan School of Management","Current Employee",2010,8,"2010-08-06","2010-08-06","2010-08-06","2010-08-06",0,"2010-08-06",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1307542,"Help Desk::Call Center","waiting","Not receiving some email","emello","AMPS-Libraries","Current Employee",2010,8,"2010-08-06","2010-08-31",null,"2010-08-06",0,null,7,null,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Outlook",2007,null,null," 2007,  Outlook,  PC,  Voice,  Windows XP"]
[1307614,"Help Desk::Call Center","resolved","clarification of Exchange meeting response behavior","mcneillh","Libraries","Current Employee",2010,8,"2010-08-06","2010-08-06","2010-08-06","2010-08-06",0,"2010-08-06",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Outlook"," exchange",null,null," Outlook,  PC,  Voice,  Windows,  exchange"]
[1307682,"Help Desk::Accounts","resolved","Username changes","boojum","Information Services & Technology","Current Employee",2010,8,"2010-08-06","2010-08-09","2010-08-09",null,null,"2010-08-09",0,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1307733,"Help Desk::Accounts","resolved","comparatives locker request","mitcho","Linguistics and Philosophy","Current Student",2010,8,"2010-08-06","2010-08-09","2010-08-09","2010-08-09",3,"2010-08-09",0,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1307860,"Help Desk::Accounts","resolved","Name Change Help","liue","McGovern Institute for Brain Research","Current Employee",2010,8,"2010-08-07","2010-08-13","2010-08-13","2010-08-09",2,"2010-08-13",2,6,4,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1307872,"Help Desk::UNIX/Linux","open","Using VPN with Ubuntu 10.04","mestieri","Economics","Current Student",2010,8,"2010-08-07","2010-08-12","2010-08-09","2010-08-09",2,"2010-08-09",1,2,null,"Help Desk::UNIX/Linux"," E-Mail"," Linux",null," PC"," VPN",null,null,null," E-Mail,  Linux,  PC,  VPN"]
[1307899,"RCC::NorthWest","resolved","move request in NW86","pebrin","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-07","2010-08-09","2010-08-09","2010-08-09",2,"2010-08-09",0,2,null,"RCC::NorthWest",null," Windows 7",null," PC",null,null,null,null," PC,  Windows 7"]
[1307935,"Help Desk::Accounts","resolved","keytab request","tvald","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-07","2010-08-09","2010-08-09","2010-08-09",2,"2010-08-09",0,2,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1308054,"Help Desk::Call Center","resolved","Renewing Certificate in a different browser","hansenje7@mac.com",null,null,2010,8,"2010-08-08","2010-08-25","2010-08-25","2010-08-09",1,"2010-08-25",15,17,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh",null,null,null,null," E-Mail,  Mac OS X,  Macintosh"]
[1308131,"Help Desk::Accounts","resolved","Email forwarding","tomas@icelandair.is",null,null,2010,8,"2010-08-08","2010-08-09","2010-08-09","2010-08-09",1,"2010-08-09",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1308141,"Help Desk::Accounts","resolved","forwarding MIT email","samhartz14@gmail.com",null,null,2010,8,"2010-08-08","2010-08-09","2010-08-09","2010-08-09",1,"2010-08-09",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1308223,"Help Desk::Accounts","resolved","Question about E-mail account (Exchange Student)","mitpang",null,"Non Current Student",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1308278,"Help Desk::Call Center","resolved","webmail not loading in firefox or explorer","wolff","Materials Science and Engineering","Current Employee",2010,8,"2010-08-09","2010-08-25","2010-08-25","2010-08-09",0,"2010-08-25",16,16,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1308320,"Help Desk::Accounts","resolved","Does not remember username or password","shreffler@mit.edu",null,null,2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1308412,"Help Desk::Call Center","resolved","Obtain a new certificate","rainbow","Housing","Current Employee",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows XP"]
[1308430,"Help Desk::Call Center","resolved","Can't access SAPweb - Certificate Installer tool needed","wmarlue","Libraries","Current Employee",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Internet Explorer",null,null,null," Internet Explorer,  PC,  Voice,  Windows XP"]
[1308459,"Help Desk::Call Center","resolved","EHS training website access","elubin","Biology","Current Student",2010,8,"2010-08-09","2010-08-17","2010-08-17","2010-08-09",0,"2010-08-17",8,8,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1308511,"Help Desk::Accounts","resolved","Guest account request","summerh","DAPER Administration","Current Employee",2010,8,"2010-08-09","2010-08-10","2010-08-10","2010-08-09",0,"2010-08-09",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1308525,"Help Desk::Call Center","resolved","unable to access internet using wireless connection","N/A",null,null,2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null,null," PC,  Voice,  Windows XP"]
[1308549,"Help Desk::Call Center","resolved","Remove automatic forward","kvg@MIT.EDU",null,null,2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1308566,"Help Desk::Call Center","resolved","Dual Monitors","hamed_al","Civil and Environmental Eng","Current Student",2010,8,"2010-08-09","2010-08-12","2010-08-12","2010-08-09",0,"2010-08-11",0,3,null,"Help Desk::Call Center"," E-Mail",null,null," PC",null,null,null,null," E-Mail,  PC"]
[1308625,"Help Desk::Service Center","resolved","certificate issue","chenl","Physics","Current Student",2010,8,"2010-08-09","2010-08-10","2010-08-10","2010-08-09",0,"2010-08-09",0,1,null,"Help Desk::Service Center"," Voice"," Windows 7",null," PC"," Certificates",null,null," Hardware"," Certificates,  Hardware,  PC,  Voice,  Windows 7"]
[1308626,"Help Desk::Service Center","resolved","machine infected with viruses","colm","Civil and Environmental Eng","Current Student",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Service Center"," Walkin"," Windows XP",null,null," VirusScan, Virex",null,null," Walk-Ins"," VirusScan,  Walk-Ins, Virex,  Walkin,  Windows XP"]
[1308649,"Help Desk::Call Center","resolved","weirdness on her mac - double menu entries, black boxes, and it's talking to her.","efong","Chemistry","Current Employee",2010,8,"2010-08-09","2010-08-10","2010-08-10","2010-08-09",0,"2010-08-09",0,1,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh",null,null,null,null," Mac OS X 10.6,  Macintosh,  Voice"]
[1308665,"Help Desk::Accounts","resolved","mailing list ds-pci","tjm","Information Services & Technology","Current Employee",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1308686,"Help Desk::Call Center","resolved","Question: Athena Win Machine Compressing files","tasande","Physics","Current Employee",2010,8,"2010-08-09","2010-08-19","2010-08-10","2010-08-09",0,"2010-08-10",0,1,null,"Help Desk::Call Center"," Voice"," Windows XP",null," Win.mit.edu",null," Compression Software",null,null," Compression Software,  Voice,  Win.mit.edu,  Windows XP"]
[1308698,"Help Desk::Call Center","resolved","web connectivity","acimovic","Operations Research","Current Student",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Call Center"," E-Mail"," Windows 7"," 64-bit"," PC"," Network:Other",null,null,null," 64-bit,  E-Mail,  Network:Other,  PC,  Windows 7"]
[1308748,"Help Desk::Call Center","resolved","File upload problem","mahdokht",null,"Moira Account",2010,8,"2010-08-09","2010-08-31","2010-08-31","2010-08-09",0,"2010-08-31",13,22,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1308764,"Help Desk::Call Center","resolved","trouble with certificates in Firefox","wheatley","Foreign Languages & Literatures Section","Current Employee",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Certificates"," Firefox",null,null," Certificates,  Firefox,  PC,  Voice,  Windows XP"]
[1308816,"Help Desk::Accounts","resolved","Request for terrassociate list from user daczel","daczel","Terrascope","Current Employee",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1308819,"Help Desk::Accounts","resolved","Picower Staff name showing up as None None","jchoward@MIT.EDU",null,null,2010,8,"2010-08-09","2010-08-27","2010-08-27","2010-08-10",1,"2010-08-27",6,18,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1308843,"Help Desk::Call Center","resolved","Fw: [istweb] compliment","sconti","Information Services & Technology","Current Employee",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1308856,"Help Desk::Call Center","open","Unable to Download Entire Directory in Fetch","tpixton","Office of the VP for Institute Affairs","Current Employee",2010,8,"2010-08-09","2010-08-24","2010-08-16","2010-08-09",0,"2010-08-16",2,7,3,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Fetch",null,null,null," Fetch,  Mac OS X,  Macintosh,  Voice"]
[1308871,"Help Desk::Call Center","resolved","IMAP or POP","N/A",null,null,2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1308898,"Help Desk::Accounts","resolved","Unable to register with Athena account","silpa.gadi@gmail.com",null,null,2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1308924,"Mobile Devices","resolved","RE: Learning the iPod touch","paulp","Office of the President","Current Employee",2010,8,"2010-08-09","2010-08-11","2010-08-11",null,null,"2010-08-11",0,2,null,"Mobile Devices"]
[1308968,"Help Desk::Accounts","resolved","Guest account request","maustin","Human Resources","Current Employee",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1309035,"Help Desk::Presales","resolved","Laptop delivey","ioana_a_z@yahoo.com",null,null,2010,8,"2010-08-09","2010-08-10","2010-08-10","2010-08-10",1,"2010-08-10",0,1,1,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1309036,"Help Desk::Accounts","resolved","password fax","guan","Medical","Current Employee",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1309084,"Help Desk::Call Center","resolved","Updating Filemaker","sjpalmer",null,"Moira Account",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Call Center"," E-Mail"," Unknown",null," Unknown"," FileMaker Pro",null,null,null," E-Mail,  FileMaker Pro,  Unknown"]
[1309100,"Help Desk::Accounts","resolved","Coupon for visiting student","asolle","Media Laboratory","Current Employee",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1309114,"Help Desk::Call Center","resolved","Stellar Access in the Future","redfield",null,"Non Current Student",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1309131,"Help Desk::Business Help","waiting","Vacation hours","wang_ying_1954@yahoo.com",null,null,2010,8,"2010-08-09","2010-08-19","2010-08-10","2010-08-10",1,"2010-08-10",8,1,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1309145,"Help Desk::Accounts","resolved","password fax","jpande","Physics","Current Employee",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1309198,"Help Desk::Call Center","resolved","Trouble with certificate verification","trh49",null,"Non Current Student",2010,8,"2010-08-09","2010-08-25","2010-08-25","2010-08-10",1,"2010-08-25",15,16,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1309213,"Help Desk::Accounts","resolved","forwarding MIT email to gmail","leejb","Chemical Engineering","Current Employee",2010,8,"2010-08-09","2010-08-09","2010-08-09","2010-08-09",0,"2010-08-09",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1309233,"Help Desk::Accounts","resolved","Keytab request for host linerva-test","gdb","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-09","2010-08-10","2010-08-10","2010-08-10",1,"2010-08-10",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1309271,"Help Desk::Accounts","resolved","Athena Account Coupon","hirano@utap.phys.s.u-tokyo.ac.jp",null,null,2010,8,"2010-08-09","2010-08-11","2010-08-11","2010-08-10",1,"2010-08-11",0,2,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1309432,"Help Desk::Business Help","waiting","citrix error message when using IE 8","tdilwort","DUE Desktop Support","Current Employee",2010,8,"2010-08-10","2010-08-23",null,"2010-08-10",0,null,13,null,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC"," Citrix",null,null,null," Citrix,  E-Mail,  PC,  Windows XP"]
[1309504,"Help Desk::Call Center","resolved","Burning a dvd","krieger","Biology","Current Employee",2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Other"," burning dvd",null,null," Mac OS X,  Macintosh,  Other,  Voice,  burning dvd"]
[1309506,"Help Desk::Call Center","resolved","Cannot log on to Exchange in Outlook","erobbins","Division of Comparative Medicine","Current Employee",2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Outlook",null,null,null," Outlook,  PC,  Voice,  Windows XP"]
[1309548,"Help Desk::Business Help","resolved","direct deposit: This application has failed due to an unknown error.","rvm",null,"Non Current Student",2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,0,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," SAP, SAPWeb",null,null,null," E-Mail,  Mac OS X,  Macintosh,  SAP, SAPWeb"]
[1309569,"Help Desk::Call Center","resolved","Touchstone cookie error","denning","Sloan School of Management","Current Employee",2010,8,"2010-08-10","2010-08-11","2010-08-11","2010-08-11",1,"2010-08-11",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null," Touchstone",null,null,null," E-Mail,  Touchstone"]
[1309603,"Help Desk::Call Center","resolved","Particular message displays every OWA login","acalogge","Edgerton Center","Current Employee",2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Other"," OWA",null,null," Mac OS X,  Macintosh,  OWA,  Other,  Voice"]
[1309635,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","gscot","Dean for Student Life-Administration","Current Employee",2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1309641,"Help Desk::Accounts","resolved","Forwarding MIT address","pgomezg","Economics","Current Student",2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1309665,"Help Desk::Service Center","resolved","Fan failure","ce107","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,8,"2010-08-10","2010-08-20","2010-08-20","2010-08-10",0,"2010-08-20",9,10,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1309711,"Help Desk::Service Center","waiting","keyboard broken on Dell 630","patc","Information Services & Technology","Current Employee",2010,8,"2010-08-10","2010-08-12",null,"2010-08-10",0,null,2,null,null,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1309742,"Help Desk::Accounts","resolved","vistatesters list","akozlov","Information Services & Technology","Current Employee",2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1309768,"Help Desk::Call Center","resolved","false attachment icon on e-mails in outlook","pennysun","Office of the Provost","Current Employee",2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Outlook",null,null,null," Outlook,  PC,  Voice,  Windows"]
[1309804,"Help Desk::Presales","resolved","client seeks presales advice","347fdn@yahoo.com",null,null,2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,0,"Help Desk::UNIX/Linux"," Voice"," Windows 7",null," PC"," Buying Advice",null,null,null," Buying Advice,  PC,  Voice,  Windows 7"]
[1309868,"Help Desk::Accounts","resolved","please remove me","schafer.111@osu.edu",null,null,2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1309875,"Help Desk::Business Help","resolved","SAP Web Access","nrsanten","Engineering Systems Division","Current Student",2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1309911,"Help Desk::Accounts","resolved","Re: Energy Conference Questions","pmurph",null,"Non Current Student",2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1309935,"Help Desk::Call Center","resolved","how to change ECAT Apple order","lensman","Center for Transportation & Logistics","Current Employee",2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," SAP, SAPWeb"," ECAT",null,null," ECAT,  Mac OS X,  Macintosh,  SAP, SAPWeb,  Voice"]
[1309997,"Help Desk::Call Center","resolved","certifate question","pgrif","Mechanical Engineering","Current Employee",2010,8,"2010-08-10","2010-08-13","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1310024,"Help Desk::Call Center","resolved","vpn.mit.edu not connecting","dwhittle","Earth, Atmos & Planetary Sci","Current Student",2010,8,"2010-08-10","2010-08-13","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1310058,"Help Desk::Call Center","resolved","Certificate problem","crohde","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1310074,"Help Desk::Backup","resolved","TSM back issue for a windwos server 2003","jdesloge","Research Laboratory of Electronics","Current Employee",2010,8,"2010-08-10","2010-08-30","2010-08-30","2010-08-10",0,"2010-08-30",19,20,20,"Help Desk::Call Center"," Voice"," Windows"," windows 2003"," PC"," TSM",6.1,null,null," 6.1,  PC,  TSM,  Voice,  Windows,  windows 2003"]
[1310096,"Help Desk::Call Center","resolved","FW: Site Created for 7.492J","julieh","Center for Environmental Health Sciences","Current Employee",2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1310153,"Help Desk::Accounts","resolved","certificates","unknown",null,null,2010,8,"2010-08-10","2010-08-10","2010-08-10",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1310180,"Help Desk::Athena","resolved","'quota -v' fails on dialup","sgtist","Edgerton Center","Current Employee",2010,8,"2010-08-10","2010-08-18","2010-08-18","2010-08-10",0,"2010-08-18",7,8,8,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1310198,"Help Desk::Call Center","resolved","Can't access websis--cert issue","kkirsch",null,"Non Current Student",2010,8,"2010-08-10","2010-08-10","2010-08-10","2010-08-10",0,"2010-08-10",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Certificates",null,null,null," Certificates,  Mac OS X,  Macintosh,  Voice"]
[1310263,"Help Desk::Call Center","resolved","SecureFX","bmandler","Earth, Atmos & Planetary Sci","Current Student",2010,8,"2010-08-10","2010-08-13","2010-08-13","2010-08-13",3,"2010-08-13",0,3,null,"Help Desk::Call Center"," E-Mail"," Windows Vista",null," PC"," Secure FX",null,null,null," E-Mail,  PC,  Secure FX,  Windows Vista"]
[1310267,"Help Desk::Call Center","resolved","Installing WIndows 7 with Boot Camp","chifong","Biology","Current Employee",2010,8,"2010-08-10","2010-08-11","2010-08-11","2010-08-11",1,"2010-08-11",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1310325,"Help Desk::Call Center","resolved","Connecting a Device to the Network","ics","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-10","2010-08-11","2010-08-11","2010-08-11",1,"2010-08-11",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1310434,"RCC::WestCampus","resolved","move request in W84","pareshmg","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,null,"RCC::WestCampus",null," Linux",null," PC",null,null,null,null," Linux,  PC"]
[1310600,"Help Desk::Call Center","resolved","New employee and sapwebss","yesun","Chemical Engineering","Current Employee",2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb"," SS",null,null," SAP, SAPWeb,  SS,  Unknown,  Voice"]
[1310616,"Help Desk::HDweb","resolved","help with a feature on a webpage","subbiah",null,"Moira Account",2010,8,"2010-08-11","2010-08-16","2010-08-16","2010-08-13",2,"2010-08-13",0,5,5,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1310674,"Help Desk::Service Center","resolved","System overheating - clean out fans","ceraj","Educational Innovation and Technology","Current Employee",2010,8,"2010-08-11","2010-08-13","2010-08-13","2010-08-11",0,"2010-08-13",1,2,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1310682,"Help Desk::Accounts","resolved","password reset","nshakya","Facilities Custodial Services","Current Employee",2010,8,"2010-08-11","2010-08-11","2010-08-11",null,null,"2010-08-11",0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1310731,"Help Desk::Business Help","resolved","TimeSheets unable to Verify New Certificate","samwhit","Earth, Atmos & Planetary Sci","Current Student",2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1310733,"Help Desk::Business Help","resolved","Cannot approve line item in req","apita",null,"Non Current Employee",2010,8,"2010-08-11","2010-08-16","2010-08-16","2010-08-11",0,"2010-08-16",4,5,5,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1310765,"Help Desk::Service Center","resolved","machine will not boot","taw","Architecture","Current Student",2010,8,"2010-08-11","2010-08-19","2010-08-19","2010-08-11",0,"2010-08-19",3,8,null,"Help Desk::Service Center"," Walkin"," Mac OS X 10.5",null," Macintosh",null,null,null," Hardware"," Hardware,  Mac OS X 10.5,  Macintosh,  Walkin"]
[1310843,"Help Desk::Call Center","resolved","client email from is not what client prefers","abhughes","Koch Inst - Integrative Cancer Research","Current Employee",2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,0,"Help Desk::UNIX/Linux"," Voice"," Mac OS X 10.6",null," Macintosh"," Exchange",null,null,null," Exchange,  Mac OS X 10.6,  Macintosh,  Voice"]
[1310855,"Help Desk::Accounts","resolved","Request for fredfest list from user joeg","joeg","Housing","Current Employee",2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1310896,"Help Desk::Call Center","resolved","set up Mail on mac","tricia","Research Laboratory of Electronics","Current Employee",2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",10.5," Macintosh"," AppleMail",null,null,null," 10.5,  AppleMail,  Mac OS X,  Macintosh,  Voice"]
[1310925,"Help Desk::Call Center","resolved","New Dell Laptop Issues","mcharnas",null,"Non Current Student",2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1310979,"Help Desk::Service Center","open","Laptop dropped in saltwater","mccunney","Department of Biological Engineering","Current Employee",2010,8,"2010-08-11","2010-08-31","2010-08-26","2010-08-11",0,"2010-08-16",7,15,15,"Help Desk::Call Center"," Walkin"," Windows 7",null," PC",null,null,null," Hardware"," Hardware,  PC,  Walkin,  Windows 7"]
[1311006,"Help Desk::Accounts","resolved","Problem accessing Moira List","j_morris","Libraries","Current Employee",2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1311010,"Mobile Devices","resolved","RE: Removing Account","ginad","MIT Press","Current Employee",2010,8,"2010-08-11","2010-08-12","2010-08-12","2010-08-11",0,"2010-08-12",0,1,null,"Mobile Devices"]
[1311051,"Help Desk::Call Center","resolved","Directions - how to create a new Account on OS X","kwarner",null,"Non Current Employee",2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Operating System",null,null,null," Mac OS X,  Macintosh,  Operating System,  Voice"]
[1311063,"Help Desk::Accounts","resolved","web email","stevekimmd@hotmail.com",null,null,2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1311084,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","olimpia","Libraries","Current Employee",2010,8,"2010-08-11","2010-08-12","2010-08-12","2010-08-12",1,"2010-08-12",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1311123,"Help Desk::Call Center","resolved","laptop purchase advice","tscizzle",null,"Non Current Student",2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,null,"Help Desk::Call Center"," Voice",null,null," Macintosh"," Buying Advice",null,null,null," Buying Advice,  Macintosh,  Voice"]
[1311149,"Help Desk::Call Center","resolved","Access to library journals","unknown",null,null,2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Other",null,null,null," Other,  Unknown,  Voice"]
[1311194,"Help Desk::Service Center","resolved","Install Windows 7","missyc","Aeronautics and Astronautics","Current Employee",2010,8,"2010-08-11","2010-08-13","2010-08-13","2010-08-11",0,"2010-08-13",0,2,null,"Help Desk::Service Center"," Voice"," Windows 7"," enterprize"," PC",null,null,null," Software"," PC,  Software,  Voice,  Windows 7,  enterprize"]
[1311219,"Help Desk::Accounts","resolved","Email forwarding","pstan","Political Science","Current Student",2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1311262,"Help Desk::Accounts","waiting","Fwd: Enabling Access to Gordon-MIT ELP Website","brucem","Gordon Engineering Leadership Program","Current Employee",2010,8,"2010-08-11","2010-08-11",null,"2010-08-04",-7,null,2,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1311297,"Help Desk::Call Center","resolved","Permission denied when trying to access a file in www folder","sld","Urban Studies & Planning","Current Employee",2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,null,"Help Desk::Call Center"," Voice"," Athena",null," Athena"," Athena",null,null,null," Athena,  Voice"]
[1311312,"Help Desk::Business Help","resolved","Req. 11330515","shiba","Sloan School of Management","Current Employee",2010,8,"2010-08-11","2010-08-13","2010-08-13","2010-08-12",1,"2010-08-13",0,2,2,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1311370,"RCC::BriggsField","resolved","move request in W61","monroe","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-11","2010-08-12","2010-08-12","2010-08-12",1,"2010-08-12",0,1,null,"RCC::BriggsField",null," Linux",null," PC",null,null,null,null," Linux,  PC"]
[1311378,"Help Desk::Accounts","resolved","Request for TPP-Faculty list from user sydney","sydney","Technology and Policy Program","Current Employee",2010,8,"2010-08-11","2010-08-11","2010-08-11","2010-08-11",0,"2010-08-11",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1311450,"Help Desk::Accounts","resolved","Split incoming emails","cesar.barros@sloan.mit.edu",null,null,2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1311601,"Help Desk::Call Center","resolved","Question on POP-server","golick",null,"Non Current Student",2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1311676,"Help Desk::Business Help","resolved","RFP 104346606","alvarso","Aeronautics and Astronautics","Current Employee",2010,8,"2010-08-12","2010-08-23","2010-08-23","2010-08-12",0,"2010-08-23",11,11,11,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1311729,"Help Desk::Call Center","resolved","did not receive po for req 0011332510","zhaoyu","Chemistry","Current Employee",2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice"]
[1311744,"Help Desk::Call Center","waiting","Web Certificates: Multiple Certificate promts","mojimoh","Mechanical Engineering","Current Student",2010,8,"2010-08-12","2010-08-31",null,"2010-08-12",0,null,12,null,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," Certificates",null,null,null," Certificates,  Mac OS X 10.5,  Macintosh,  Voice"]
[1311806,"Help Desk::Call Center","resolved","new emp trying to get certs","hurui","Aeronautics and Astronautics","Current Employee",2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Firefox"," certificates",null,null," Firefox,  PC,  Voice,  Windows 7,  certificates"]
[1311817,"Help Desk::Business Help","resolved","SAP is telling her she is logged in multiple times","marissaw","Media Laboratory","Current Employee",2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,0,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," SAP, SAPWeb"," SAP GUI",null,null," PC,  SAP GUI,  SAP, SAPWeb,  Voice,  Windows XP"]
[1311867,"Help Desk::Accounts","resolved","FW: New QA Consultant","lnelms","Information Services & Technology","Current Employee",2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1311917,"Help Desk::Accounts","resolved","when does my account expire","aravindv","Chemical Engineering","Current Employee",2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1311950,"Help Desk::Accounts","resolved","plan-readers list","hatch_s","School of Architecture & Planning","Current Employee",2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1311975,"Help Desk::Call Center","resolved","having trouble burning an iso image of 10.6","vmoss","Picower Institute for Learning & Memory","Current Employee",2010,8,"2010-08-12","2010-08-25","2010-08-25","2010-08-12",0,"2010-08-25",12,13,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh",null,null,null,null," Mac OS X 10.6,  Macintosh,  Voice"]
[1311978,"Help Desk::Accounts","resolved","plan-readers list","judyd","School of Architecture & Planning","Current Employee",2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1312036,"Help Desk::Call Center","resolved","Resolving arts-media.mit.edu","lisanti","Literature Section","Current Employee",2010,8,"2010-08-12","2010-08-25","2010-08-25","2010-08-13",1,"2010-08-25",12,13,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1312086,"Help Desk::Call Center","resolved","Can't login to ist webpage","lgozalo",null,"Non Current Student",2010,8,"2010-08-12","2010-08-13","2010-08-13","2010-08-12",0,"2010-08-13",0,1,null,"Help Desk::Call Center"," E-Mail"," Windows XP",null," PC",null,null,null,null," E-Mail,  PC,  Windows XP"]
[1312131,"Help Desk::Accounts","resolved","sponsor kerberos account - trouble with libraries login","lucianotourn@gmail.com",null,null,2010,8,"2010-08-12","2010-08-17","2010-08-17","2010-08-12",0,"2010-08-12",0,5,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1312144,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","acalogge","Edgerton Center","Current Employee",2010,8,"2010-08-12","2010-08-13","2010-08-13","2010-08-13",1,"2010-08-13",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1312150,"Help Desk::Service Center","resolved","Apple track pad problems","legand","Information Services & Technology","Current Employee",2010,8,"2010-08-12","2010-08-18","2010-08-18","2010-08-13",1,"2010-08-18",5,6,null,"Help Desk::Service Center"," Walkin"," Mac OS X 10.6",null," Macintosh",null,null,null," Hardware"," Hardware,  Mac OS X 10.6,  Macintosh,  Walkin"]
[1312161,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","elder","DAPER Administration","Current Employee",2010,8,"2010-08-12","2010-08-13","2010-08-13","2010-08-13",1,"2010-08-13",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1312165,"Help Desk::Call Center","resolved","error with websis access","cychan","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1312176,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","elder","DAPER Administration","Current Employee",2010,8,"2010-08-12","2010-08-13","2010-08-13","2010-08-13",1,"2010-08-13",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1312237,"Help Desk::Call Center","resolved","Verizon student discount when purchasing in store","prthaker",null,"Non Current Student",2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,null,"Help Desk::Call Center"," Voice"," Other",null," Mobile Device"," Other",null,null,null," Mobile Device,  Other,  Voice"]
[1312279,"Help Desk::Call Center","resolved","Properties window for Dreamweaver","heine","Office of the Arts","Current Employee",2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,null,"Help Desk::Call Center"," Voice",null,null," Macintosh"," DreamWeaver",null,null,null," DreamWeaver,  Macintosh,  Voice"]
[1312358,"Help Desk::Call Center","resolved","cryptoapi private key password","fisb","Medical","Current Employee",2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows"]
[1312375,"Help Desk::Call Center","resolved","server and network support","veal","Environment, Health & Safety Office","Current Employee",2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Other",null,null,null," Other,  Unknown,  Voice"]
[1312407,"Help Desk::Business Help","resolved","Cloning an RFP","EGT@space.MIT.EDU",null,null,2010,8,"2010-08-12","2010-08-12","2010-08-12","2010-08-12",0,"2010-08-12",0,0,0,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1312475,"Help Desk::Call Center","resolved","Direct Deposit Help","lgilman",null,"Non Current Student",2010,8,"2010-08-12","2010-08-31","2010-08-31","2010-08-13",1,"2010-08-31",16,19,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC"," SAP, SAPWeb",null,null,null," E-Mail,  PC,  SAP, SAPWeb,  Windows 7"]
[1312578,"RCC::EastCampus","resolved","help request in M64","duncant","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-13","2010-08-13","2010-08-13","2010-08-13",0,"2010-08-13",0,0,null,"RCC::EastCampus",null,null,null," Workstation",null,null,null,null," Workstation"]
[1312581,"Help Desk::Call Center","resolved","Certificate expired error even after re-installing personal certificate","humvee",null,"Current Student",2010,8,"2010-08-13","2010-08-19","2010-08-19","2010-08-13",0,"2010-08-19",6,6,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1312731,"Help Desk::Accounts","resolved","Professor wants secret email account","nocera","Chemistry","Current Employee",2010,8,"2010-08-13","2010-08-23","2010-08-23","2010-08-13",0,"2010-08-23",2,10,10,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1312749,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","zzbalews@gmail.com",null,null,2010,8,"2010-08-13","2010-08-13","2010-08-13","2010-08-13",0,"2010-08-13",0,0,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1312794,"Help Desk::Accounts","resolved","Email forwarding","ymatton","Mechanical Engineering","Current Student",2010,8,"2010-08-13","2010-08-13","2010-08-13","2010-08-13",0,"2010-08-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1312797,"Help Desk::Call Center","resolved","help getting certs in safari","brucem","Gordon Engineering Leadership Program","Current Employee",2010,8,"2010-08-13","2010-08-13","2010-08-13","2010-08-13",0,"2010-08-13",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," Safari",4,null,null," 4,  Mac OS X 10.5,  Macintosh,  Safari,  Voice"]
[1312846,"Help Desk::Service Center","waiting","can we install (replace) HD in iMac","ejstratt","Research Laboratory of Electronics","Current Employee",2010,8,"2010-08-13","2010-08-23",null,"2010-08-13",0,null,2,null,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Other",null,null," Hardware"," Hardware,  Mac OS X,  Macintosh,  Other,  Voice"]
[1312890,"Help Desk::Accounts","resolved","password reset","mastrad","Plasma Science and Fusion Center","Current Employee",2010,8,"2010-08-13","2010-08-13","2010-08-13",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1312915,"Help Desk::Call Center","resolved","Password Change","eperry4","Materials Science and Eng","Current Student",2010,8,"2010-08-13","2010-08-13","2010-08-13","2010-08-13",0,"2010-08-13",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1312955,"Help Desk::Business Help","waiting","sapweb rfp - cannot upload pdfs using FireFox","shiba","Sloan School of Management","Current Employee",2010,8,"2010-08-13","2010-08-23",null,"2010-08-13",0,null,10,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1312985,"Help Desk::Call Center","resolved","Email Back Up","abhii","Picower Institute for Learning & Memory","Current Employee",2010,8,"2010-08-13","2010-08-13","2010-08-13","2010-08-13",0,"2010-08-13",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1313009,"Help Desk::Accounts","resolved","Chris Ettore","abarnett","Sloan School of Management","Current Employee",2010,8,"2010-08-13","2010-08-13","2010-08-13","2010-08-13",0,"2010-08-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1313068,"Help Desk::Call Center","resolved","printer setup issues","sfay","Civil and Environmental Engineering","Current Employee",2010,8,"2010-08-13","2010-08-20","2010-08-20","2010-08-13",0,"2010-08-20",6,7,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1313074,"Help Desk::Call Center","resolved","Anyconnect on Mac","lwkinney","Office of the Provost","Current Employee",2010,8,"2010-08-13","2010-08-24","2010-08-24","2010-08-13",0,"2010-08-24",3,11,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6"," 10.6.4"," Macintosh"," VPN",null,null,null," 10.6.4,  Mac OS X 10.6,  Macintosh,  VPN,  Voice"]
[1313149,"RCC::NorthWest","resolved","solution for a recycled bin","sergniko",null,"Non Current Student",2010,8,"2010-08-13","2010-08-13","2010-08-13",null,null,"2010-08-13",0,0,null,"RCC::NorthWest"]
[1313210,"Mobile Devices","resolved","blackberry not receiving Exchange emails","hli","Alumni Association","Current Employee",2010,8,"2010-08-13","2010-08-16","2010-08-16","2010-08-16",3,"2010-08-16",0,3,null,"Mobile Devices"]
[1313262,"Help Desk::Accounts","resolved","Request for lbrc2010proposal list from user goch","goch",null,"Moira Account",2010,8,"2010-08-13","2010-08-13","2010-08-13","2010-08-13",0,"2010-08-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1313308,"Help Desk::Accounts","resolved","Request for osp-plt list from user klodico","klodico@mit.edu",null,null,2010,8,"2010-08-13","2010-08-13","2010-08-13","2010-08-13",0,"2010-08-13",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1313327,"Help Desk::Accounts","resolved","change password","jesneck","Lab for Manufacturing & Productivity","Current Employee",2010,8,"2010-08-13","2010-08-17","2010-08-13","2010-08-13",0,"2010-08-13",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1313360,"Mobile Devices","open","Request for a BES Account","despinal",null,"Non Current Student",2010,8,"2010-08-13","2010-08-20",null,"2010-08-16",3,null,3,null,null,"Mobile Devices"]
[1313367,"Help Desk::Call Center","resolved","Student MATLAB","exaspirz","Biology","Current Student",2010,8,"2010-08-13","2010-08-13","2010-08-13","2010-08-13",0,"2010-08-13",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1313393,"Help Desk::Call Center","resolved","Re: [istweb] Are the software download servers (microsoft/vmware) down?","shihchen","Management","Current Student",2010,8,"2010-08-13","2010-08-16","2010-08-16","2010-08-16",3,"2010-08-16",0,3,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1313488,"Help Desk::Call Center","resolved","SAPweb: Export Transaction Report as Excel Spreadsheet?","kmh2011","Brain and Cognitive Sciences","Current Student",2010,8,"2010-08-13","2010-08-16","2010-08-16","2010-08-16",3,"2010-08-16",0,3,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1313676,"Help Desk::Accounts","resolved","Email Forwarding - Split Mailbox","seb_luck","Civil and Environmental Eng","Current Student",2010,8,"2010-08-14","2010-08-14","2010-08-14","2010-08-14",0,"2010-08-14",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1313823,"Help Desk::Call Center","resolved","Mail iPod 4.0.2","jpicker","Literature Section","Current Employee",2010,8,"2010-08-15","2010-08-16","2010-08-16","2010-08-16",1,"2010-08-16",0,1,null,"Help Desk::Call Center"," E-Mail"," Mac OS X"," 4.0.2"," Mobile Device",null,null,null,null," 4.0.2,  E-Mail,  Mac OS X,  Mobile Device"]
[1313835,"Help Desk::Call Center","resolved","websis problems?","mrossi","Science, Technology & Society","Current Student",2010,8,"2010-08-15","2010-08-27","2010-08-27","2010-08-16",1,"2010-08-27",11,12,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1313961,"Help Desk::Accounts","resolved","default athena quotas for course 4 / 11 students","dsk","Urban Studies & Planning","Current Employee",2010,8,"2010-08-15","2010-08-30","2010-08-30","2010-08-16",1,"2010-08-24",10,15,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1314036,"Help Desk::Service Center","resolved","VoIP PBX Buyer's Guide - Summer 2010 Update","smartstream@techmags.com",null,null,2010,8,"2010-08-16","2010-08-16","2010-08-16",null,null,"2010-08-16",0,0,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1314140,"Help Desk::Accounts","resolved","FW: Ist-csir","taeminn","HQ, Information Services & Technology","Current Employee",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1314180,"Help Desk::Call Center","resolved","Webmail in Firefox","parmstr","Technology Development Program","Current Employee",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null,null," PC,  Voice"]
[1314217,"Help Desk::Call Center","resolved","No new email","jlar","Architecture","Current Employee",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X,  Macintosh,  Voice"]
[1314240,"Help Desk::Accounts","resolved","Deleting lists","kariukit","School of Humanities, Arts, & Social Sci","Current Employee",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1314254,"Help Desk::Call Center","resolved","Not receiving any mail","clsearle","Electrical Engineering-Computer Science","Current Employee",2010,8,"2010-08-16","2010-08-17","2010-08-17","2010-08-16",0,"2010-08-17",0,1,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Accounts",null,null,null," Accounts,  Unknown,  Voice"]
[1314286,"Help Desk::Call Center","resolved","Check MIT email using a Mobiel device","lkoller","School of Engineering","Current Employee",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1314311,"Mobile Devices","resolved","GalaxyS support","lkoller","School of Engineering","Current Employee",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Mobile Devices"]
[1314331,"Help Desk::Call Center","resolved","Excel to Access transfer","jcourt",null,"Moira Account",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1314375,"Help Desk::Call Center","resolved","Infected Computer","bminesin","Biology","Current Employee",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null,null," PC,  Voice,  Windows XP"]
[1314385,"Help Desk::Call Center","resolved","Our building location","N/A",null,null,2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1314434,"Help Desk::Call Center","resolved","Boris Magasanik expired certificate?","helendoniskeller@gmail.com",null,null,2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," E-Mail",null,null," Unknown"," Certificates",null,null,null," Certificates,  E-Mail,  Unknown"]
[1314492,"Help Desk::Call Center","resolved","unable to access Benefits Enrollment page","bperreau","Foreign Languages & Literatures Section","Current Employee",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," BusHelp:Other",null,null,null," BusHelp:Other,  PC,  Voice,  Windows"]
[1314510,"Help Desk::Accounts","resolved","Re: femachallenge locker request","camillab","Public Service Center","Current Employee",2010,8,"2010-08-16","2010-08-23","2010-08-23","2010-08-16",0,"2010-08-20",4,7,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1314530,"Help Desk::Call Center","resolved","Can't attach receipt to RFP","avrublev","Physics","Current Student",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Firefox",null,null,null," Firefox,  PC,  Voice,  Windows"]
[1314537,"Help Desk::Call Center","resolved","Non MIT-affiliate requesting access to library eJournals","unknown",null,null,2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Other",null,null,null," Other,  Unknown,  Voice"]
[1314558,"Help Desk::Call Center","resolved","Considering Blackberry; has presales and other questions","parmstr","Technology Development Program","Current Employee",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," Voice"," BlackBerry",null," Mobile Device"," Buying Advice",null,null,null," BlackBerry,  Buying Advice,  Mobile Device,  Voice"]
[1314608,"Help Desk::Service Center","resolved","Machine not boot up successfully","mikejd","Materials Science and Engineering","Current Employee",2010,8,"2010-08-16","2010-08-19","2010-08-19","2010-08-16",0,"2010-08-19",0,3,3,"Help Desk::Call Center"," Voice",null,null," Macintosh",null,null,null," Hardware"," Hardware,  Macintosh,  Voice"]
[1314609,"Help Desk::Service Center","resolved","sony network issue","kono","Nuclear Engineering","Current Student",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Service Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1314630,"Help Desk::Call Center","resolved","vmware fusion, win xp license key","rwstrat","Aeronautics and Astronautics","Current Student",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," VMware",null,null,null," Mac OS X 10.6,  Macintosh,  VMware,  Voice"]
[1314684,"Help Desk::Call Center","resolved","kerberos password","be22549","Lincoln Laboratory","Current Employee",2010,8,"2010-08-16","2010-08-18","2010-08-18","2010-08-16",0,"2010-08-16",0,2,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1314778,"Mobile Devices","resolved","BES account for Julie Rothhaar","jkastorf","Residential Life Programs","Current Employee",2010,8,"2010-08-16","2010-08-26","2010-08-26","2010-08-16",0,"2010-08-26",0,10,null,"Mobile Devices"]
[1314780,"Help Desk::Call Center","open","Problem with MIT wireless network connection","nidhis","Biological Engineering","Current Student",2010,8,"2010-08-16","2010-08-31","2010-08-20","2010-08-16",0,"2010-08-20",3,4,-3,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null,null," PC,  Voice,  Windows XP"]
[1314824,"Help Desk::Accounts","resolved","afs quota increase","medoh","Science, Technology & Society","Current Student",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1314858,"Help Desk::Accounts","resolved","email forwarding","depasqua",null,"Non Current Employee",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1314898,"Help Desk::Call Center","resolved","certificates - can't get to class list via websis","shaohorn","Mechanical Engineering","Current Employee",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5"," 10.5.8"," Macintosh"," Certificates",null,null,null," 10.5.8,  Certificates,  Mac OS X 10.5,  Macintosh,  Voice"]
[1314899,"Help Desk::Call Center","resolved","Outlook Express Not Functioning","lirongb@MIT.EDU",null,null,2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC",null,null,null,null," PC,  Voice,  Windows XP"]
[1314932,"Help Desk::Call Center","resolved","Incoming grad student with computer questions","fesnos",null,"Non Current Student",2010,8,"2010-08-16","2010-08-16","2010-08-16","2010-08-16",0,"2010-08-16",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Hardware",null,null,null," Hardware,  Voice"]
[1314946,"Help Desk::Call Center","resolved","Bonjour protocol","bhkim",null,"Non Current Student",2010,8,"2010-08-16","2010-08-19","2010-08-19","2010-08-16",0,"2010-08-16",0,3,null,"Help Desk::Call Center"," E-Mail"," iOS",null," Mobile Device"," Other"," Bonjour",null,null," Bonjour,  E-Mail,  Mobile Device,  Other,  iOS"]
[1314993,"Help Desk::Accounts","resolved","Request for mghpcc business list from user jlmorgan","jlmorgan","Executive Vice President and Treasurer","Current Employee",2010,8,"2010-08-16","2010-08-22","2010-08-22","2010-08-16",0,"2010-08-16",4,6,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1315030,"Help Desk::Call Center","resolved","FW: Problems after downloading Office 2007","yihhan",null,"Non Current Student",2010,8,"2010-08-16","2010-08-17","2010-08-17",null,null,"2010-08-17",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1315055,"Help Desk::Accounts","resolved","New WebMoira List Manager","cstewart","Political Science","Current Employee",2010,8,"2010-08-16","2010-08-22","2010-08-22","2010-08-22",6,"2010-08-22",0,6,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1315104,"Help Desk::Call Center","resolved","student account statement","a_mendoz","Management","Current Student",2010,8,"2010-08-16","2010-08-17","2010-08-17","2010-08-17",1,"2010-08-17",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1315115,"Help Desk::Call Center","resolved","excel for computer","yael_gs",null,"Non Current Student",2010,8,"2010-08-16","2010-08-17","2010-08-17","2010-08-17",1,"2010-08-17",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1315162,"Help Desk::Service Center","resolved","Now Available - Mathcad 15.0 Student Edition!","noreply@ptc.com",null,null,2010,8,"2010-08-17","2010-08-17","2010-08-17",null,null,"2010-08-17",0,0,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1315232,"Help Desk::Call Center","resolved","certificates don't work","moverlin","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-17","2010-08-20","2010-08-20","2010-08-17",0,"2010-08-20",2,3,null,"Help Desk::Call Center"," E-Mail"," Linux",null," PC"," Certificates",null,null,null," Certificates,  E-Mail,  Linux,  PC"]
[1315300,"Help Desk::Service Center","resolved","\"¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿,TPS¿¿¿¿¿¿¿¿¿sw\"","hozjh@xd.org",null,null,2010,8,"2010-08-17","2010-08-17","2010-08-17",null,null,"2010-08-17",0,0,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1315371,"Help Desk::Accounts","resolved","Stop email Forwarding","sooraj",null,"Non Current Student",2010,8,"2010-08-17","2010-08-17","2010-08-17","2010-08-17",0,"2010-08-17",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1315383,"Help Desk::Business Help","resolved","FW: Stapleslink, Firefox shows Staples banner only","ghorvath","HyperStudio","Current Employee",2010,8,"2010-08-17","2010-08-17","2010-08-17","2010-08-17",0,"2010-08-17",0,0,0,"Help Desk::Call Center"," E-Mail"," Mac OS X",null,null," SAP, SAPWeb"," firefox",null,null," E-Mail,  Mac OS X,  SAP, SAPWeb,  firefox"]
[1315435,"Help Desk::Service Center","resolved","Problems starting machine","mollykoz","Chemical Engineering","Current Student",2010,8,"2010-08-17","2010-08-18","2010-08-18","2010-08-17",0,"2010-08-18",0,1,null,"Help Desk::Service Center"," Walkin"," Windows Vista",null," PC",null,null,null," Hardware"," Hardware,  PC,  Walkin,  Windows Vista"]
[1315450,"Help Desk::Service Center","waiting","Liquid damage to Inspiron","hansw","Civil and Environmental Engineering","Current Employee",2010,8,"2010-08-17","2010-08-27",null,"2010-08-17",0,null,8,null,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Software"," PC,  Software,  Voice"]
[1315498,"Help Desk::Call Center","resolved","FBI Subpoenas Distribution Call","N/A",null,null,2010,8,"2010-08-17","2010-08-17","2010-08-17","2010-08-17",0,"2010-08-17",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1315523,"Help Desk::Call Center","resolved","Access to Exchange Email and Calendaring","Lakshmi@exeter.com",null,null,2010,8,"2010-08-17","2010-08-17","2010-08-17","2010-08-17",0,"2010-08-17",0,0,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC"," Outlook",2007,null,null," 2007,  E-Mail,  Outlook,  PC,  Windows"]
[1315537,"Help Desk::Call Center","resolved","RFP not in approver inbox","egt","Kavli Inst for Astrophysics & Space Rsrh","Current Employee",2010,8,"2010-08-17","2010-08-17","2010-08-17","2010-08-17",0,"2010-08-17",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Voice"]
[1315545,"Help Desk::Service Center","resolved","Machine freezes, reboots","poetro","Mechanical Engineering","Current Student",2010,8,"2010-08-17","2010-08-24","2010-08-24","2010-08-17",0,"2010-08-24",4,7,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1315549,"Help Desk::Service Center","resolved","Replace LCD screen on Thinkpad","rptraughber@csail.mit.edu",null,null,2010,8,"2010-08-17","2010-08-18","2010-08-18","2010-08-17",0,"2010-08-18",0,1,1,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1315572,"Help Desk::Accounts","resolved","Email Account - Brett Wingfield","granvill","Alumni Association","Current Employee",2010,8,"2010-08-17","2010-08-17","2010-08-17","2010-08-17",0,"2010-08-17",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1315608,"Help Desk::Call Center","resolved","set up Apple Mail","hach","Prog in Science, Technology, & Society","Current Employee",2010,8,"2010-08-17","2010-08-17","2010-08-17","2010-08-17",0,"2010-08-17",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",10.5," PC"," AppleMail",null,null,null," 10.5,  AppleMail,  Mac OS X 10.5,  PC,  Voice"]
[1315628,"Help Desk::Call Center","resolved","edit \"people\" page in aeroastro locker","mathieuj","Aeronautics and Astronautics","Current Employee",2010,8,"2010-08-17","2010-08-17","2010-08-17","2010-08-17",0,"2010-08-17",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," DreamWeaver",null,null,null," DreamWeaver,  Mac OS X,  Macintosh,  Voice"]
[1315712,"Help Desk::Call Center","resolved","Expired Certificate","mattjoss","Physics","Current Student",2010,8,"2010-08-17","2010-08-17","2010-08-17","2010-08-17",0,"2010-08-17",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Firefox",null,null,null," Firefox,  Mac OS X,  Macintosh,  Voice"]
[1315715,"Help Desk::Service Center","waiting","client can not install office 2007 in VMWare","haohu",null,"Non Current Student",2010,8,"2010-08-17","2010-08-26",null,"2010-08-17",0,null,1,null,null,"Help Desk::Call Center"," Voice",null,null," Macintosh",null,null,null," Walk-Ins"," Macintosh,  Voice,  Walk-Ins"]
[1315760,"Help Desk::Call Center","resolved","SAP Error in Commitments Check","narendra","Chemical Engineering","Current Employee",2010,8,"2010-08-17","2010-08-17","2010-08-17","2010-08-17",0,"2010-08-17",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1315798,"Help Desk::Call Center","resolved","Port Issue,","dornera","Economics","Current Employee",2010,8,"2010-08-17","2010-08-18","2010-08-18","2010-08-17",0,"2010-08-18",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1315834,"Help Desk::Call Center","resolved","Need to Contact Alumni Association","N/A",null,null,2010,8,"2010-08-17","2010-08-18","2010-08-17","2010-08-17",0,"2010-08-17",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1315863,"Help Desk::Service Center","resolved","Virus Corruption","jpclark","Materials Science and Engineering","Current Employee",2010,8,"2010-08-17","2010-08-24","2010-08-24","2010-08-17",0,"2010-08-24",0,7,null,"Help Desk::Service Center"," Walkin"," Windows XP",null," PC",null,120,null," Software"," 120,  PC,  Software,  Walkin,  Windows XP"]
[1315872,"Help Desk::Accounts","resolved","Request for vincent.tuohey list from user dolander","dolander","MIT Investment Management Company","Current Employee",2010,8,"2010-08-17","2010-08-17","2010-08-17","2010-08-17",0,"2010-08-17",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1315922,"Help Desk::Service Center","resolved","Hard Drive fail","jensen","Corporate Relations/Indust Liaison Prog","Current Employee",2010,8,"2010-08-17","2010-08-24","2010-08-24","2010-08-17",0,"2010-08-24",6,7,null,"Help Desk::Service Center"," Voice",null,null," Macintosh",null,null,null," Hardware"," Hardware,  Macintosh,  Voice"]
[1315955,"Help Desk::Call Center","resolved","access to edit bnl locker","koperek","Brain & Cognitive Sciences","Current Employee",2010,8,"2010-08-17","2010-08-17","2010-08-17","2010-08-17",0,"2010-08-17",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," DreamWeaver",null,null,null," DreamWeaver,  Mac OS X,  Macintosh,  Voice"]
[1315975,"Help Desk::Accounts","resolved","Request for tsai-psychiatric list from user adevlin","adevlin","Picower Institute for Learning & Memory","Current Employee",2010,8,"2010-08-17","2010-08-17","2010-08-17","2010-08-17",0,"2010-08-17",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1316017,"Help Desk::Call Center","resolved","Access to Microsoft Office Suite","olateju",null,"Non Current Student",2010,8,"2010-08-17","2010-08-18","2010-08-18","2010-08-18",1,"2010-08-18",0,1,0,"Swrt"]
[1316097,"Help Desk::Call Center","waiting","access to server MITKSJ-FILESVR","finchclaydon@gmail.com",null,null,2010,8,"2010-08-17","2010-08-31",null,"2010-08-31",14,null,0,null,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh",null,null,null,null," E-Mail,  Mac OS X,  Macintosh"]
[1316171,"Help Desk::Business Help","resolved","Error on webpage to add direct deposit","dchandler@MIT.EDU",null,null,2010,8,"2010-08-17","2010-08-18","2010-08-18","2010-08-18",1,"2010-08-18",0,1,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1316181,"Help Desk::Call Center","resolved","Access to Freshman Advising Folder","anehmzow",null,"Non Current Student",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null," Certificates",null,null,null," Certificates,  E-Mail"]
[1316323,"Help Desk::Call Center","resolved","MIT Seminar XXI Touchstone Collaboration Account","Joseph.S.Dufresne@uscg.mil",null,null,2010,8,"2010-08-18","2010-08-24","2010-08-24","2010-08-18",0,"2010-08-24",0,6,null,"Help Desk::Call Center"," E-Mail"," Windows Vista",null," PC"," Touchstone",null,null,null," E-Mail,  PC,  Touchstone,  Windows Vista"]
[1316363,"Help Desk::Accounts","resolved","what's my list's proper name?","jstein","Human Resources","Current Employee",2010,8,"2010-08-18","2010-08-19","2010-08-19","2010-08-19",1,"2010-08-19",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1316405,"Help Desk::Accounts","resolved","MIT's iTunes U page","katej","OpenCourseWare","Current Employee",2010,8,"2010-08-18","2010-08-19","2010-08-19","2010-08-19",1,"2010-08-19",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1316425,"Help Desk::Call Center","resolved","need username/pw for certificates","pilgrim","Music and Theater Arts Section","Current Employee",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Accounts",null,null,null," Accounts,  Voice"]
[1316428,"Help Desk::Business Help","resolved","help with SAP eCAT3 (Apple)","apiccolo","Sloan School of Management","Current Employee",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,0,"Help Desk::Call Center"," E-Mail"," Mac OS X",null,null," SAP, SAPWeb"," firefox",null,null," E-Mail,  Mac OS X,  SAP, SAPWeb,  firefox"]
[1316466,"Help Desk::Accounts","resolved","Download Certificates - Lincon Labs","mi15140","Lincoln Laboratory","Current Employee",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1316494,"Help Desk::Accounts","resolved","Please renew Athena account","jschuler","Lemelson/MIT Program","Current Employee",2010,8,"2010-08-18","2010-08-19","2010-08-19","2010-08-18",0,"2010-08-18",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1316501,"Help Desk::Service Center","resolved","Setup certs, VPN, McAfee","maboudou","Civil and Environmental Engineering","Current Employee",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,0,"Help Desk::Call Center"," Voice"," Windows 7",null,null,null,null,null," Walk-Ins"," Voice,  Walk-Ins,  Windows 7"]
[1316534,"Help Desk::Accounts","resolved","Athena Coupon for Microbiology late arrival","betz","Biology","Current Employee",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1316561,"Help Desk::Call Center","resolved","e-mail seems to be down","adam.berinsky@gmail.com",null,null,2010,8,"2010-08-18","2010-08-31","2010-08-31","2010-08-18",0,"2010-08-31",13,13,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1316610,"Help Desk::Call Center","resolved","problems with internet and windows 7","fjflores76@gmail.com",null,null,2010,8,"2010-08-18","2010-08-19","2010-08-19","2010-08-19",1,"2010-08-19",0,1,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC"," Network:Other",null,null,null," E-Mail,  Network:Other,  PC,  Windows 7"]
[1316625,"Help Desk::Call Center","resolved","Image attachments in AppleMail","esdeb","Office of the President","Current Employee",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X,  Macintosh,  Voice"]
[1316658,"Help Desk::Call Center","resolved","certificate to download windows","mhubley",null,"Non Current Student",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows"]
[1316714,"Help Desk::Accounts","resolved","setting up an alias for Jennifer Barba now Burke","scnckim","Sloan School of Management","Current Employee",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1316766,"Help Desk::Accounts","resolved","create MIT account","tearney@helix.mgh.harvard.edu",null,null,2010,8,"2010-08-18","2010-08-19","2010-08-19","2010-08-18",0,"2010-08-18",0,1,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1316769,"Help Desk::Call Center","resolved","Change exchange display name","emarks",null,"Non Current Student",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Exchange",null,null,null," Exchange,  Voice"]
[1316826,"Help Desk::Service Center","resolved","The First Signs of Bipolar Disorder","MentalHealthNews-ctg0aeb72aadwodqa4f7qzggyfw6aniq@health.webmd.com",null,null,2010,8,"2010-08-18","2010-08-18","2010-08-18",null,null,"2010-08-18",0,0,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1316845,"Help Desk::Accounts","resolved","Request for ehs-enhancement-comment list from user ehs-enhancement-comment","lcollier","Information Services & Technology","Current Employee",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1316906,"Help Desk::Call Center","resolved","Exchange email account","shotland","Economics","Current Employee",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1316944,"Help Desk::Call Center","resolved","MIT ID Number","kania",null,"Non Current Student",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1316952,"Help Desk::Call Center","resolved","How to Burn / Create image from ISO","shaya","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1316977,"Help Desk::Call Center","resolved","Questions about XP virtualization","alhasan","Mechanical Engineering","Current Student",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," VMware",null,null,null," Mac OS X,  Macintosh,  VMware,  Voice"]
[1316991,"Help Desk::Accounts","resolved","Request for pokemaster-gms list from user blehnert","blehnert","Chemical Engineering","Current Student",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1317006,"Help Desk::Accounts","resolved","change password","klama","Facilities Grounds Services","Current Employee",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1317019,"Help Desk::Call Center","waiting","Exchange Calendar Question - CS Managers Outages Calendar","eaufiero@MIT.EDU",null,null,2010,8,"2010-08-18","2010-08-30",null,"2010-08-20",2,null,9,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1317059,"Help Desk::Call Center","resolved","Dorm website","cchia",null,"Non Current Student",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1317076,"Mobile Devices","resolved","Re: iPad Certificate Issues","sheila","Institute Professors","Current Employee",2010,8,"2010-08-18","2010-08-24","2010-08-24","2010-08-18",0,"2010-08-24",5,6,null,"Mobile Devices"]
[1317085,"Help Desk::Accounts","resolved","Request for injury@mit.edu list from user injury@mit.edu","injury@MIT.EDU",null,null,2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1317168,"Mobile Devices","resolved","BES account update","bdawson","Management","Current Student",2010,8,"2010-08-18","2010-08-26","2010-08-26","2010-08-18",0,"2010-08-19",6,8,null,"Mobile Devices"]
[1317204,"Help Desk::HDweb","resolved","General questions about website maintenance using Drupal","srnaik","Chemical Engineering","Current Student",2010,8,"2010-08-18","2010-08-20","2010-08-20","2010-08-18",0,"2010-08-20",0,2,2,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Other",null,null,null," Other,  Unknown,  Voice"]
[1317254,"RCC::BriggsField","resolved","install request in W70","colemanc","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-18","2010-08-18","2010-08-18","2010-08-18",0,"2010-08-18",0,0,null,"RCC::BriggsField",null," Windows XP",null," PC",null,null,null,null," PC,  Windows XP"]
[1317312,"RCC::MassAve","resolved","registration request for Nintendo Wii","edd_d","Physics","Current Student",2010,8,"2010-08-18","2010-08-18","2010-08-18",null,null,"2010-08-18",0,0,null,"RCC::MassAve"]
[1317319,"Help Desk::Accounts","resolved","sweeney mailing list","kelseyp",null,"Moira Account",2010,8,"2010-08-18","2010-08-19","2010-08-19","2010-08-19",1,"2010-08-19",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1317370,"Help Desk::Call Center","resolved","Regarding VPN","sraykar",null,"Non Current Student",2010,8,"2010-08-19","2010-08-19","2010-08-19","2010-08-19",0,"2010-08-19",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1317381,"RCC::WestCampus","resolved","install request in W84","fengtan",null,"Non Current Student",2010,8,"2010-08-19","2010-08-20","2010-08-20","2010-08-19",0,"2010-08-19",0,1,null,"RCC::WestCampus",null," Windows XP",null," PC",null,null,null,null," PC,  Windows XP"]
[1317475,"Help Desk::Accounts","resolved","Night Shift","lstcroix","Facilities Administration","Current Employee",2010,8,"2010-08-19","2010-08-19","2010-08-19","2010-08-19",0,"2010-08-19",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1317568,"Help Desk::Accounts","resolved","Please remove the forward on this account.","kseiden","MIT Press","Current Employee",2010,8,"2010-08-19","2010-08-24","2010-08-24","2010-08-19",0,"2010-08-24",4,5,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1317662,"Help Desk::Accounts","resolved","Guest account request","harrisgr","Office of the Provost","Current Employee",2010,8,"2010-08-19","2010-08-19","2010-08-19","2010-08-19",0,"2010-08-19",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1317750,"Help Desk::Call Center","new","Word 2008: migration from 2004","freilach","List Visual Arts Center","Current Employee",2010,8,"2010-08-19","2010-08-24",null,"2010-08-19",0,null,0,null,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",10.6," Macintosh"," Word"," 2004/2008",null,null," 10.6,  2004/2008,  Mac OS X 10.6,  Macintosh,  Voice,  Word"]
[1317755,"Help Desk::Accounts","resolved","Request for sipb-confused list from user afarrell","afarrell","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-19","2010-08-19","2010-08-19","2010-08-19",0,"2010-08-19",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1317797,"Help Desk::Call Center","resolved","Install Matlab","N/A",null,null,2010,8,"2010-08-19","2010-08-19","2010-08-19","2010-08-19",0,"2010-08-19",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1317849,"Help Desk::Accounts","resolved","check password","pilgrim","Music and Theater Arts Section","Current Employee",2010,8,"2010-08-19","2010-08-19","2010-08-19","2010-08-19",0,"2010-08-19",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1317902,"Help Desk::Call Center","waiting","client computer infected with malware","mkwak","Brain & Cognitive Sciences","Current Employee",2010,8,"2010-08-19","2010-08-27",null,"2010-08-19",0,null,8,null,null,"Help Desk::UNIX/Linux"," Voice"," Windows",null," PC"," VirusScan, Virex",null,null,null," PC,  VirusScan, Virex,  Voice,  Windows"]
[1317976,"Help Desk::Call Center","resolved","Parent of student with certificate questions","ecreedon","Management","Current Student",2010,8,"2010-08-19","2010-08-19","2010-08-19","2010-08-19",0,"2010-08-19",0,0,null,"Help Desk::Call Center"," Voice"," Other",null," Other"," Certificates",null,null,null," Certificates,  Other,  Voice"]
[1318022,"Help Desk::Call Center","waiting","RE: [istweb] Page doesn't apply","abell","Information Services & Technology","Current Employee",2010,8,"2010-08-19","2010-08-27",null,"2010-08-19",0,null,8,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1318056,"Help Desk::Call Center","resolved","wanted to know how to open new windows in IE","lupis","Chemical Engineering","Current Employee",2010,8,"2010-08-19","2010-08-19","2010-08-19","2010-08-19",0,"2010-08-19",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Internet Explorer",null,null,null," Internet Explorer,  PC,  Voice,  Windows"]
[1318076,"Help Desk::Call Center","resolved","computer for conference","N/A",null,null,2010,8,"2010-08-19","2010-08-19","2010-08-19","2010-08-19",0,"2010-08-19",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1318110,"RCC::WestCampus","resolved","Urgent -- the toilet does not work","cwangsdm","Engineering Systems Division","Current Student",2010,8,"2010-08-19","2010-08-19","2010-08-19","2010-08-19",0,"2010-08-19",0,0,0,"Help Desk::Call Center"]
[1318143,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Choose a Schedule For Your Backup","elynds","Information Services & Technology","Current Employee",2010,8,"2010-08-19","2010-08-23","2010-08-23","2010-08-23",4,"2010-08-23",0,4,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1318215,"Help Desk::Call Center","resolved","touchstone","N/A",null,null,2010,8,"2010-08-19","2010-08-19","2010-08-19","2010-08-19",0,"2010-08-19",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Safari",null,null,null," Mac OS X,  Macintosh,  Safari,  Voice"]
[1318239,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","clay","Human Resources","Current Employee",2010,8,"2010-08-19","2010-08-24","2010-08-24","2010-08-24",5,"2010-08-24",0,5,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1318241,"Help Desk::Call Center","resolved","email questions","djiang",null,"Non Current Student",2010,8,"2010-08-19","2010-08-19","2010-08-19","2010-08-19",0,"2010-08-19",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1318255,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","clay","Human Resources","Current Employee",2010,8,"2010-08-19","2010-08-24","2010-08-24","2010-08-24",5,"2010-08-24",0,5,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1318272,"Help Desk::Call Center","resolved","wireless connection problems in E19","meinbres","Prog in Science, Technology, & Society","Current Employee",2010,8,"2010-08-19","2010-08-20","2010-08-20","2010-08-20",1,"2010-08-20",0,1,null,"Help Desk::Call Center"," Voice",null,null,null," Network:Wireless",null,null,null," Network:Wireless,  Voice"]
[1318309,"Help Desk::Call Center","resolved","Personal certificate issue","tzakula","Architecture","Current Student",2010,8,"2010-08-19","2010-08-20","2010-08-20","2010-08-19",0,"2010-08-20",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1318362,"RCC::NorthWest","resolved","none wired speed in Ashdown (NW35) 1051","edd_d","Physics","Current Student",2010,8,"2010-08-19","2010-08-19","2010-08-19",null,null,"2010-08-19",0,0,null,"RCC::NorthWest"]
[1318383,"Help Desk::Accounts","resolved","E-mail Forwarding","craven","Engineering Systems Division","Current Student",2010,8,"2010-08-19","2010-08-20","2010-08-20","2010-08-20",1,"2010-08-20",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1318403,"Help Desk::Call Center","resolved","certificates on ipad","lgrassindrake@earthlink.net",null,null,2010,8,"2010-08-19","2010-08-20","2010-08-20","2010-08-20",1,"2010-08-20",0,1,null,"Help Desk::Call Center"," E-Mail"," iOS",null," Macintosh"," Certificates",null,null,null," Certificates,  E-Mail,  Macintosh,  iOS"]
[1318465,"RCC::MassAve","resolved","in Bexley (W13)-","edd_d","Physics","Current Student",2010,8,"2010-08-19","2010-08-19","2010-08-19",null,null,"2010-08-19",0,0,null,"RCC::MassAve"]
[1318466,"RCC::MassAve","resolved","Registration in Bexley (W13)-","edd_d","Physics","Current Student",2010,8,"2010-08-19","2010-08-19","2010-08-19",null,null,"2010-08-19",0,0,null,"RCC::MassAve"]
[1318471,"RCC::MassAve","resolved","Registration request in Bexley (W13)-","edd_d","Physics","Current Student",2010,8,"2010-08-19","2010-08-19","2010-08-19",null,null,"2010-08-19",0,0,null,"RCC::MassAve"]
[1318479,"Help Desk::Accounts","resolved","Request for jsrickards list from user samuel","samuel","Mathematics","Current Student",2010,8,"2010-08-19","2010-08-20","2010-08-20","2010-08-20",1,"2010-08-20",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1318618,"Help Desk::Accounts","resolved","Guest account request","maustin","Human Resources","Current Employee",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1318631,"Mobile Devices","resolved","Having problems with cell phone","paulinab","Admissions Office","Current Employee",2010,8,"2010-08-20","2010-08-26","2010-08-26","2010-08-20",0,"2010-08-26",6,6,null,"Mobile Devices"]
[1318682,"Help Desk::Call Center","resolved","Password Reset","schabd",null,"Moira Account",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1318732,"Help Desk::Accounts","resolved","Set up mail forwarding for ntwu","ntwu",null,"Non Current Student",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1318759,"Help Desk::Call Center","resolved","Password Reset, Email Configuration, and Windows 7","mschrock",null,"Non Current Student",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Call Center"," Voice"," Windows Vista",null," PC",null,null,null,null," PC,  Voice,  Windows Vista"]
[1318761,"Help Desk::Call Center","resolved","help managing quota","eballo","Technology and Policy Program","Current Employee",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," AppleMail",null,null,null," AppleMail,  Mac OS X,  Macintosh,  Voice"]
[1318822,"Help Desk::Call Center","resolved","certificate not working for epaystubs","wi16178","Lincoln Laboratory","Current Employee",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," Firefox",null,null,null," Firefox,  Mac OS X 10.6,  Macintosh,  Voice"]
[1318858,"Help Desk::Accounts","resolved","Kathryn Cotter Hawkes","crcook","Sloan School of Management","Current Employee",2010,8,"2010-08-20","2010-08-23","2010-08-23","2010-08-23",3,"2010-08-23",0,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1318906,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Choose a Schedule For Your Backup","awharvey","Office of the Vice President for Finance","Current Employee",2010,8,"2010-08-20","2010-08-23","2010-08-23","2010-08-23",3,"2010-08-23",0,3,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1318928,"Help Desk::Call Center","waiting","Apple OS X.6 - Safari Cert does not work at Freshman Online Advising site","lmziskin",null,"Non Current Student",2010,8,"2010-08-20","2010-08-20",null,"2010-08-20",0,null,0,null,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1318951,"Help Desk::Call Center","resolved"," Guidance on how to save I.E. Bookmarks","jtegos","Civil and Environmental Engineering","Current Employee",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Browsers:Other",null,null,null," Browsers:Other,  PC,  Voice,  Windows XP"]
[1318992,"Help Desk::Call Center","resolved","PreSales advice for Dell Latitude","fesnos",null,"Non Current Student",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null,null," Buying Advice",null,null,null," Buying Advice,  Voice,  Windows"]
[1319004,"Help Desk::Backup","waiting","TSM charge","cheryl","Center for Real Estate","Current Employee",2010,8,"2010-08-20","2010-08-31","2010-08-30","2010-08-23",3,"2010-08-23",4,10,10,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1319023,"Help Desk::Business Help","waiting","Zara Mirmalek - SRS Vacation Tracker - \"A transferred record does not specify a number of hours\".","ppinkney","Prog in Science, Technology, & Society","Current Employee",2010,8,"2010-08-20","2010-08-30",null,"2010-08-20",0,null,10,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1319099,"Help Desk::Call Center","resolved","FW: Security of all Outlook Web Access Users","kipp","Civil and Environmental Engineering","Current Employee",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1319121,"Help Desk::Call Center","resolved","FW: Security of all Outlook Web Access Users","jbreen","Literature Section","Current Employee",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1319150,"Help Desk::Call Center","resolved","password","jforestr","Sloan School of Management","Current Employee",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1319167,"Help Desk::Accounts","resolved","Certificates at LL, Directed to us by LL support","kvincent","Haystack Observatory","Current Employee",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1319211,"Help Desk::Accounts","resolved","Request for agelab-mailer list from user reimer","reimer","Center for Transportation & Logistics","Current Employee",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1319266,"Help Desk::Call Center","resolved","Can't login to athena","npratt",null,"Non Current Student",2010,8,"2010-08-20","2010-08-20","2010-08-20",null,null,"2010-08-20",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1319282,"Help Desk::Call Center","resolved","Fwd: Security of all Outlook Web Access Users","lsutliff","Program in Writing & Humanistic Studies","Current Employee",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1319326,"Help Desk::Call Center","resolved","Fwd: Massachusetts  Institute Of Technology","ploegh","Biology","Current Employee",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1319334,"Help Desk::Call Center","resolved","Unusual error upon Firefox startup","kpierce","Harvard/MIT Division of HST","Current Employee",2010,8,"2010-08-20","2010-08-20","2010-08-20","2010-08-20",0,"2010-08-20",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Browsers:Other",null,null,null," Browsers:Other,  Mac OS X,  Macintosh,  Voice"]
[1319385,"RCC::MassAve","resolved","Registration request in Bexley (W13)-","edd_d","Physics","Current Student",2010,8,"2010-08-20","2010-08-20","2010-08-20",null,null,"2010-08-20",0,0,null,"RCC::MassAve"]
[1319425,"Help Desk::Call Center","resolved","Fwd: Massachusetts  Institute Of Technology- Current Spam Email","nwike","Mechanical Engineering","Current Student",2010,8,"2010-08-20","2010-08-23","2010-08-23",null,null,"2010-08-23",0,3,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1319604,"Help Desk::Athena","open","Trouble connecting to Athena dialup via SSH","gr18582","Lincoln Laboratory","Current Employee",2010,8,"2010-08-21","2010-08-31",null,"2010-08-24",3,null,1,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1319625,"Mobile Devices","resolved","BlackBerry Enterprise Server (BES) account","mcharnas",null,"Non Current Student",2010,8,"2010-08-21","2010-08-26","2010-08-26","2010-08-23",2,"2010-08-26",0,5,null,"Mobile Devices"]
[1319757,"RCC::MassAve","resolved","registration in Bexley (W13) 312","edd_d","Physics","Current Student",2010,8,"2010-08-22","2010-08-22","2010-08-22",null,null,"2010-08-22",0,0,null,"RCC::MassAve",null," Mac OS X",null," Macintosh",null,null,null,null," Mac OS X,  Macintosh"]
[1319817,"Help Desk::Call Center","waiting","How to  register my computer in Room 54-614 for more than 5 days","msassi@masdar.ac.ae",null,null,2010,8,"2010-08-22","2010-08-30",null,"2010-08-23",1,null,7,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1319846,"Mobile Devices","resolved","BES Account Request","eyas","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-22","2010-08-26","2010-08-26","2010-08-23",1,"2010-08-26",0,4,null,"Mobile Devices"]
[1319929,"RCC::MassAve","resolved","help-wired-none request in W4","kmhess","Residential Life Programs","Current Employee",2010,8,"2010-08-22","2010-08-24","2010-08-24","2010-08-23",1,"2010-08-24",0,2,null,"RCC::MassAve",null," Windows XP",null," PC",null,null,null,null," PC,  Windows XP"]
[1320008,"Help Desk::Accounts","resolved","martin-lab locker request","acmartin","Biology","Current Employee",2010,8,"2010-08-22","2010-08-23","2010-08-23","2010-08-23",1,"2010-08-23",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1320073,"Help Desk::Accounts","resolved","MIT accounts after re-admission","head_rainy@hotmail.com",null,null,2010,8,"2010-08-23","2010-08-24","2010-08-24","2010-08-23",0,"2010-08-23",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1320205,"Help Desk::Call Center","resolved","Email problems","shirleyt",null,"Non Current Student",2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1320209,"Help Desk::Call Center","open","Certificate installation issues for iOS 4","ndou","Mechanical Engineering","Current Student",2010,8,"2010-08-23","2010-08-30",null,"2010-08-24",1,null,3,null,null,"Help Desk::Call Center"," E-Mail"," iOS",null," Macintosh",null,null,null,null," E-Mail,  Macintosh,  iOS"]
[1320303,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","tpixton","Office of the VP for Institute Affairs","Current Employee",2010,8,"2010-08-23","2010-08-24","2010-08-24",null,null,"2010-08-24",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1320363,"Help Desk::Accounts","resolved","FW: Massachusetts  Institute Of Technology","lnelms","Information Services & Technology","Current Employee",2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1320391,"Help Desk::Accounts","resolved","\"speeddating\" mailman list","jmateus","Aeronautics and Astronautics","Current Student",2010,8,"2010-08-23","2010-08-27","2010-08-27","2010-08-23",0,"2010-08-27",3,4,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1320412,"Help Desk::Accounts","resolved","\"jm-mailman\" mailman list","jmorzins@MIT.EDU",null,null,2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1320422,"Help Desk::Service Center","waiting","client cannot get new emails on iphone","helenma",null,"Non Current Student",2010,8,"2010-08-23","2010-08-25",null,"2010-08-23",0,null,0,null,null,"Help Desk::Call Center"," Voice"," iOS",null," Mobile Device",null,null,null," Walk-Ins"," Mobile Device,  Voice,  Walk-Ins,  iOS"]
[1320481,"Help Desk::Call Center","resolved","Network problems","econnors","Music and Theater Arts Section","Current Employee",2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Email:Other",null,null,null," Email:Other,  PC,  Voice,  Windows"]
[1320482,"Help Desk::Call Center","resolved","Windows 7 Enterprise Question","amdixon",null,"Non Current Student",2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC",null,null,null,null," E-Mail,  PC,  Windows 7"]
[1320518,"Help Desk::Call Center","resolved","buy a Dell","N/A",null,null,2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1320535,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Choose a Schedule For Your Backup","kirky","Ctr for Education Computing Initiatives","Current Employee",2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1320561,"Help Desk::Call Center","resolved","Priting issue","mchin","History Section","Current Employee",2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh",null,null,null,null," Mac OS X 10.5,  Macintosh,  Voice"]
[1320575,"Help Desk::Call Center","waiting","Outlook 2007 won't open using Exchange profile","btilden","Political Science","Current Employee",2010,8,"2010-08-23","2010-08-24",null,"2010-08-23",0,null,0,null,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Outlook",2007,null,null," 2007,  Outlook,  PC,  Voice,  Windows XP"]
[1320602,"Help Desk::Accounts","resolved","New Interns","kseiden","MIT Press","Current Employee",2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1320625,"Help Desk::Service Center","resolved","Macbook Pro crashes frequently","ebrynjo","Sloan School of Management","Current Employee",2010,8,"2010-08-23","2010-08-27","2010-08-27","2010-08-23",0,"2010-08-26",1,4,4,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh",null,null,null," Hardware"," Hardware,  Mac OS X,  Macintosh,  Voice"]
[1320675,"Help Desk::Athena","waiting","Need to give permissions to a user on a print queue - not sure how","reberhar","Comparative Media Studies","Current Employee",2010,8,"2010-08-23","2010-08-30",null,"2010-08-24",1,null,0,null,null,"Help Desk::Athena"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1320677,"Help Desk::Call Center","waiting","Enrolling in Direct Deposit","dtp2012",null,"Non Current Student",2010,8,"2010-08-23","2010-08-30",null,"2010-08-23",0,null,7,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1320693,"Help Desk::Accounts","resolved","Request for alterovitzra list from user gil","gil","Comp Sci & Artificial Intelligence Lab","Current Employee",2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1320718,"Help Desk::Call Center","resolved","64-bit laptop","linda_d",null,"Non Current Student",2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1320764,"Help Desk::Call Center","resolved","laptop loaner","ansizi","Mechanical Engineering","Current Student",2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1320765,"Help Desk::Call Center","resolved","user ykk can't access sapweb","mrhalp",null,"Moira Account",2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice,  Windows"]
[1320793,"Help Desk::Call Center","resolved","pick up my mails via outlook","dbe@MIT.EDU",null,null,2010,8,"2010-08-23","2010-08-25","2010-08-25","2010-08-23",0,"2010-08-25",1,2,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1320893,"Help Desk::Call Center","waiting","Installation issues with vscan 8.7i","jabbott",null,"Non Current Student",2010,8,"2010-08-23","2010-08-30",null,"2010-08-23",0,null,7,null,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," VirusScan, Virex"," 8.7i",null,null," 8.7i,  PC,  VirusScan, Virex,  Voice,  Windows 7"]
[1320925,"Help Desk::Business Help","waiting","changing billing account for work orders","jmmarch","Civil and Environmental Engineering","Current Employee",2010,8,"2010-08-23","2010-08-23",null,"2010-08-23",0,null,0,null,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1320931,"Help Desk::Call Center","resolved","Powerbook G4 and McAfee antivirus","elp","Sloan School of Management","Current Employee",2010,8,"2010-08-23","2010-08-24","2010-08-24","2010-08-24",1,"2010-08-24",0,1,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",10.4," Macintosh"," VirusScan, Virex",null,null,null," 10.4,  E-Mail,  Mac OS X,  Macintosh,  VirusScan, Virex"]
[1321014,"Help Desk::Accounts","resolved","New employee athena account","edmund","Admissions Office","Current Employee",2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1321076,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Add or Remove A Node On a Department Report","graciew","Administrative Services: Chem E/DMSE","Current Employee",2010,8,"2010-08-23","2010-08-24","2010-08-24","2010-08-24",1,"2010-08-24",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1321112,"Help Desk::Call Center","waiting","question electronic signature","deborah","Mechanical Engineering","Current Employee",2010,8,"2010-08-23","2010-08-30",null,"2010-08-24",1,null,6,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1321141,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Add or Remove A Node On a Department Report","graciew","Administrative Services: Chem E/DMSE","Current Employee",2010,8,"2010-08-23","2010-08-24","2010-08-24","2010-08-24",1,"2010-08-24",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1321161,"Help Desk::Call Center","resolved","Manual DHCP registration","kacquah",null,"Non Current Student",2010,8,"2010-08-23","2010-08-23","2010-08-23","2010-08-23",0,"2010-08-23",0,0,null,"Help Desk::Call Center"," Voice"," Other",null," Other",null,null,null,null," Other,  Voice"]
[1321188,"Help Desk::Call Center","resolved","McAfee Security 1.0 on Tiger server","medavies","Office of Faculty Support","Current Employee",2010,8,"2010-08-23","2010-08-24","2010-08-24","2010-08-24",1,"2010-08-24",0,1,null,"Help Desk::Call Center"," E-Mail"," Mac OS X"," server"," Macintosh"," VirusScan, Virex",null,null,null," E-Mail,  Mac OS X,  Macintosh,  VirusScan, Virex,  server"]
[1321212,"Help Desk::Call Center","resolved","install certificates to access sapwebss","dmasse","Haystack Observatory","Current Employee",2010,8,"2010-08-23","2010-08-24","2010-08-24","2010-08-23",0,"2010-08-23",0,1,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows XP"]
[1321311,"Help Desk::Accounts","resolved","change email forwarding address","xgliu@smart.mit.edu",null,null,2010,8,"2010-08-23","2010-08-24","2010-08-24","2010-08-24",1,"2010-08-24",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1321355,"Help Desk::Call Center","resolved","remote email login failing since Saturday","elshaw","Center for Matl Science and Engineering","Current Employee",2010,8,"2010-08-23","2010-08-25","2010-08-25","2010-08-24",1,"2010-08-25",0,2,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",4," Macintosh",null,null,null,null," 4,  E-Mail,  Mac OS X,  Macintosh"]
[1321552,"Help Desk::Accounts","resolved","Request for dh-2014 list from user jchester","jchester","Civil and Environmental Eng","Current Student",2010,8,"2010-08-24","2010-08-24","2010-08-24","2010-08-24",0,"2010-08-24",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1321632,"Help Desk::Service Center","waiting","w20-575-79","jogomes",null,"Moira Account",2010,8,"2010-08-24","2010-08-27",null,"2010-08-24",0,null,3,null,null,"AC::ACIS::Hardware",null,null,null," PC",null,null,null," Hardware"," Hardware,  PC"]
[1321636,"Mobile Devices","resolved","Form submission from: BlackBerry Enterprise Server Request","mobile-help@MIT.EDU",null,null,2010,8,"2010-08-24","2010-08-26","2010-08-26",null,null,"2010-08-26",0,2,null,"Mobile Devices"]
[1321707,"Help Desk::Call Center","resolved","RFP question","ghorvath","HyperStudio","Current Employee",2010,8,"2010-08-24","2010-08-24","2010-08-24","2010-08-24",0,"2010-08-24",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1321747,"Help Desk::Service Center","waiting","Possible HD failure","kmfarino",null,"Non Current Student",2010,8,"2010-08-24","2010-08-26",null,"2010-08-24",0,null,0,null,null,"Help Desk::Service Center"," Voice",null,null," Macintosh",null,null,null," Hardware"," Hardware,  Macintosh,  Voice"]
[1321767,"Help Desk::Service Center","resolved","Dell D630c Overheating.","jbelbin","Chemical Engineering","Current Employee",2010,8,"2010-08-24","2010-08-31","2010-08-31","2010-08-24",0,"2010-08-31",6,7,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Pickup - Delivery"," PC,  Pickup - Delivery,  Voice"]
[1321789,"Help Desk::Call Center","resolved","Can't log into Exchange email account","mcamargo",null,"Non Current Student",2010,8,"2010-08-24","2010-08-24","2010-08-24","2010-08-24",0,"2010-08-24",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Exchange",null,null,null," Exchange,  PC,  Voice,  Windows XP"]
[1321815,"Help Desk::Call Center","resolved","Entourage search function down","jacook","Public Service Center","Current Employee",2010,8,"2010-08-24","2010-08-27","2010-08-27","2010-08-24",0,"2010-08-27",0,3,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Entourage",null,null,null," E-Mail,  Entourage,  Mac OS X,  Macintosh"]
[1321861,"Help Desk::Accounts","resolved","Re: need to update contacts on OGC website","lruther",null,"Non Current Employee",2010,8,"2010-08-24","2010-08-24","2010-08-24","2010-08-24",0,"2010-08-24",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1321873,"Help Desk::Accounts","resolved","Nirmalya Banerjee MIT ID# 910157389","cbates","System Design and Management Program","Current Employee",2010,8,"2010-08-24","2010-08-24","2010-08-24","2010-08-24",0,"2010-08-24",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1321912,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","rjcohen","Harvard/MIT Division of HST","Current Employee",2010,8,"2010-08-24","2010-08-24","2010-08-24",null,null,"2010-08-24",0,0,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1321944,"Help Desk::Service Center","resolved","Lenovo laptop won't turn on","zszajnfa","Engineering Systems Division","Current Student",2010,8,"2010-08-24","2010-08-25","2010-08-25","2010-08-24",0,"2010-08-25",0,1,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1321977,"Help Desk::Accounts","resolved","ags locker request","connorsr","MIT Energy Initiative","Current Employee",2010,8,"2010-08-24","2010-08-24","2010-08-24","2010-08-24",0,"2010-08-24",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1322012,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","hamsa","Aeronautics and Astronautics","Current Employee",2010,8,"2010-08-24","2010-08-24","2010-08-24","2010-08-24",0,"2010-08-24",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1322016,"Help Desk::Call Center","resolved","certificate in firefox","jane_sha","Management","Current Student",2010,8,"2010-08-24","2010-08-24","2010-08-24","2010-08-24",0,"2010-08-24",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Certificates",null,null,null," Certificates,  PC,  Voice,  Windows"]
[1322068,"Help Desk::Accounts","resolved","Sloan MBA Off-Cycle List","cgamon","Sloan School of Management","Current Employee",2010,8,"2010-08-24","2010-08-25","2010-08-25","2010-08-25",1,"2010-08-25",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1322138,"Help Desk::Business Help","waiting","Save sapgui report as a pdf file","maryk","Civil and Environmental Engineering","Current Employee",2010,8,"2010-08-24","2010-08-24",null,"2010-08-24",0,null,0,null,null,"Help Desk::Call Center"," Voice",null,null," PC"," SAP, SAPWeb",null,null,null," PC,  SAP, SAPWeb,  Voice"]
[1322184,"Help Desk::Call Center","resolved","webmail not going through","hmc","DAPER Facilities","Current Employee",2010,8,"2010-08-24","2010-08-24","2010-08-24","2010-08-24",0,"2010-08-24",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1322207,"Help Desk::Call Center","resolved","reset windows counter?","lvwener","Mechanical Engineering","Current Student",2010,8,"2010-08-24","2010-08-24","2010-08-24","2010-08-24",0,"2010-08-24",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1322220,"Help Desk::Accounts","resolved","FW: MIT ID number request","jcolon","Economics","Current Employee",2010,8,"2010-08-24","2010-08-27","2010-08-27","2010-08-24",0,"2010-08-27",2,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1322237,"Help Desk::Service Center","resolved","Wireless Connectivity problems","lorlene","Urban Studies & Planning","Current Employee",2010,8,"2010-08-24","2010-08-24","2010-08-24","2010-08-24",0,"2010-08-24",0,0,null,"Help Desk::Service Center"," Walkin",null,null," PC",null,null,null," Walk-Ins"," PC,  Walk-Ins,  Walkin"]
[1322256,"Help Desk::Accounts","resolved","FW: MIT ID number request","searsd","Economics","Current Employee",2010,8,"2010-08-24","2010-08-24","2010-08-24","2010-08-24",0,"2010-08-24",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1322268,"Help Desk::Accounts","resolved","Reactivate account","vpark","Office of the VP for Institute Affairs","Current Employee",2010,8,"2010-08-24","2010-08-24","2010-08-24","2010-08-24",0,"2010-08-24",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1322305,"Help Desk::Accounts","resolved","MITID for Zaynab Abaas","zplanner","Urban Studies & Planning","Current Employee",2010,8,"2010-08-24","2010-08-25","2010-08-25","2010-08-24",0,"2010-08-25",1,1,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1322356,"Help Desk::Call Center","resolved","Run on Windows 7","bvejvoda","Brain & Cognitive Sciences","Current Employee",2010,8,"2010-08-24","2010-08-24","2010-08-24","2010-08-24",0,"2010-08-24",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC",null,null,null,null," PC,  Voice,  Windows 7"]
[1322429,"Help Desk::Call Center","resolved","Need help with \"login failed\" message","aiwang","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-24","2010-08-26","2010-08-26","2010-08-25",1,"2010-08-25",0,2,null,"Help Desk::Call Center"," E-Mail"," Windows"," XP & 7"," PC",null,null,null,null," E-Mail,  PC,  Windows,  XP & 7"]
[1322477,"Help Desk::Business Help","waiting","trouble getting access to insideMIT, money matters tab for student","chaiwoo",null,"Non Current Student",2010,8,"2010-08-24","2010-08-26",null,"2010-08-25",1,null,1,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1322528,"Help Desk::Call Center","waiting","problems with personal certificate access","damadeo","Chemical Engineering","Current Student",2010,8,"2010-08-24","2010-08-25",null,"2010-08-25",1,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1322584,"Help Desk::Accounts","resolved","Request for aepi-psis list from user ddahan","ddahan","Literature","Current Student",2010,8,"2010-08-24","2010-08-25","2010-08-25","2010-08-25",1,"2010-08-25",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1322680,"Help Desk::Accounts","resolved","Ilya Baran","fredo@csail.mit.edu",null,null,2010,8,"2010-08-25","2010-08-26","2010-08-26","2010-08-25",0,"2010-08-25",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1322759,"Help Desk::Accounts","resolved","Re: [istweb] email","fvillalp","Electrical Engineering-Computer Science","Current Employee",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1322794,"Help Desk::Service Center","waiting","iMac pick up request","rkemper","Materials Science and Engineering","Current Employee",2010,8,"2010-08-25","2010-08-27",null,"2010-08-25",0,null,2,null,null,"Help Desk::Service Center"," Voice",null,null," Macintosh",null,null,null," Pickup - Delivery"," Macintosh,  Pickup - Delivery,  Voice"]
[1322848,"Help Desk::Accounts","resolved","Kerberos for Deborah DeMuth","jkastorf","Residential Life Programs","Current Employee",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1322962,"Help Desk::Call Center","resolved","Firefox problem","geru","Music and Theater Arts Section","Current Employee",2010,8,"2010-08-25","2010-08-26","2010-08-26",null,null,"2010-08-26",0,1,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1322980,"Help Desk::Service Center","resolved","macbook pro not recognizing CDs","petersc","Sloan School of Management","Current Employee",2010,8,"2010-08-25","2010-08-27","2010-08-27","2010-08-25",0,"2010-08-27",2,2,2,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh",null,null,null," Hardware"," Hardware,  Mac OS X,  Macintosh,  Voice"]
[1323014,"Help Desk::UNIX/Linux","open","scim-bridge segfault in RHEL5.3 (maybe) causes computer to lock up","bransfop","Biological Engineering","Current Student",2010,8,"2010-08-25","2010-08-31",null,"2010-08-25",0,null,0,null,null,"Help Desk::Call Center"," E-Mail"," Linux",null," PC"," Operating System",null,null,null," E-Mail,  Linux,  Operating System,  PC"]
[1323087,"Help Desk::Call Center","resolved","problem with printing","jeanrife","Music and Theater Arts Section","Current Employee",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," Printing",null,null,null," Mac OS X 10.6,  Macintosh,  Printing,  Voice"]
[1323168,"Help Desk::Business Help","waiting","SAP Requisition In Box Approver","jlrivera@mtl.mit.edu",null,null,2010,8,"2010-08-25","2010-08-25",null,"2010-08-25",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1323178,"Help Desk::Call Center","resolved","sapweb requisition - vendor not in list","jdtg","Chemical Engineering","Current Student",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1323211,"Help Desk::Business Help","resolved","how to get a large multi-account req. approved","efong","Chemistry","Current Employee",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1323255,"Help Desk::Call Center","resolved","set shipping address in ecat/sciquest","dobek","Sloan School of Management","Current Employee",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Unknown",null,null,null," Unknown,  Voice"]
[1323291,"Help Desk::Call Center","resolved","Dreamweaver issue","pepebe","Biology","Current Employee",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Call Center"," Voice",null,null," Macintosh"," DreamWeaver",null,null,null," DreamWeaver,  Macintosh,  Voice"]
[1323295,"Help Desk::Accounts","resolved","Request for all-admin list from user sganguly","sganguly","MIT Energy Initiative","Current Employee",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1323354,"Help Desk::Call Center","resolved","Set up outlook to check MIT email","mcamargo",null,"Non Current Student",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC"," Outlook",2007,null,null," 2007,  Outlook,  PC,  Voice"]
[1323373,"Help Desk::Call Center","resolved","problem to use apple mail checking exchange email","N/A",null,null,2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1323408,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Add or Remove A Node On a Department Report","graciew","Administrative Services: Chem E/DMSE","Current Employee",2010,8,"2010-08-25","2010-08-26","2010-08-26","2010-08-26",1,"2010-08-26",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1323434,"Help Desk::Accounts","resolved","Guest account request","cuthbert","Music and Theater Arts Section","Current Employee",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1323439,"Help Desk::Call Center","resolved","setting up mpc1 and mpc2 printers","mbeals","Materials Processing Center","Current Employee",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Printing",null,null,null," PC,  Printing,  Voice,  Windows 7"]
[1323475,"Help Desk::Call Center","resolved","Reviewed printing options - Excel spreadsheet","rbatista","Nuclear Science and Engineering","Current Employee",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Excel",null,null,null," Excel,  Unknown,  Voice"]
[1323489,"Help Desk::Accounts","resolved","add admins to sds-staff list","amhansen",null,"Non Current Employee",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1323514,"Help Desk::Call Center","resolved","email forwarding","N/A",null,null,2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1323529,"Help Desk::Call Center","waiting","certificate trouble","s.shefelbine@imperial.ac.uk",null,null,2010,8,"2010-08-25","2010-08-25",null,"2010-08-25",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1323562,"Help Desk::Accounts","resolved","Amy Froelich - Jerry Hausman RA","jcolon","Economics","Current Employee",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1323600,"Help Desk::Accounts","resolved","Request for pkt-alumni-boston list from user singhala","singhala","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1323601,"Help Desk::Call Center","resolved","help with wireless in student center","cpalmer","Campus Activities Complex","Current Employee",2010,8,"2010-08-25","2010-08-30","2010-08-30","2010-08-25",0,"2010-08-30",0,5,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Network:Wireless",null,null,null," Network:Wireless,  Unknown,  Voice"]
[1323633,"RCC::NorthWest","resolved","help-wired-none request in NW35","kimyj",null,"Non Current Student",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"RCC::NorthWest",null," Windows 7",null," PC",null,null,null,null," PC,  Windows 7"]
[1323665,"Help Desk::Call Center","resolved","Setup Outlook 2007 for Exchange","jcova",null,"Non Current Student",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Outlook",null,null,null," Outlook,  PC,  Voice,  Windows XP"]
[1323685,"Help Desk::Accounts","resolved","Guest account request","lmayer","Information Services & Technology","Current Employee",2010,8,"2010-08-25","2010-08-26","2010-08-26","2010-08-26",1,"2010-08-26",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1323730,"Help Desk::Athena","open","what's wrong with x.dialup.mit.edu","mytang82","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-25","2010-08-31",null,"2010-08-27",2,null,1,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1323738,"Help Desk::Call Center","resolved","how to access journals when not connected to MIT wifi?","daveliu","Physics","Current Student",2010,8,"2010-08-25","2010-08-30","2010-08-30","2010-08-25",0,"2010-08-25",0,5,null,"Help Desk::Call Center"," E-Mail"," Unknown",null," Unknown"," Other",null,null,null," E-Mail,  Other,  Unknown"]
[1323767,"Help Desk::Accounts","resolved","fullbreeze","dykesk",null,"Current Student",2010,8,"2010-08-25","2010-08-25","2010-08-25","2010-08-25",0,"2010-08-25",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1323786,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data","mparkin","Campus Planning, Engineering & Constn","Current Employee",2010,8,"2010-08-25","2010-08-26","2010-08-26","2010-08-26",1,"2010-08-26",0,1,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1323798,"Mobile Devices","resolved","Form submission from: BlackBerry Enterprise Server Request","mobile-help@MIT.EDU",null,null,2010,8,"2010-08-25","2010-08-26","2010-08-26",null,null,"2010-08-26",0,1,null,"Mobile Devices"]
[1323944,"Help Desk::Call Center","resolved","Unable to reach the MIT voicemail","rheiser","Office of Development Services","Current Employee",2010,8,"2010-08-26","2010-08-26","2010-08-26","2010-08-26",0,"2010-08-26",0,0,null,"Help Desk::Call Center"," Voice"," Other",null," Other"," Other"," VoIP",null,null," Other,  VoIP,  Voice"]
[1323994,"Help Desk::Call Center","waiting","Setting up my email","anthonysaad.10@gmail.com",null,null,2010,8,"2010-08-26","2010-08-26",null,"2010-08-26",0,null,0,null,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Entourage",null,null,null," E-Mail,  Entourage,  Mac OS X,  Macintosh"]
[1324068,"Help Desk::Call Center","resolved","moira list won't go out via exchange","lknott","Museum","Current Employee",2010,8,"2010-08-26","2010-08-27","2010-08-27","2010-08-26",0,"2010-08-27",0,1,null,"Help Desk::Call Center"," E-Mail"," Mac OS X 10.6",null," Macintosh"," AppleMail",null,null,null," AppleMail,  E-Mail,  Mac OS X 10.6,  Macintosh"]
[1324082,"Help Desk::Call Center","resolved","Migrating Inbox from imap server p09 to Outlook","rmacrae",null,"Non Current Student",2010,8,"2010-08-26","2010-08-26","2010-08-26","2010-08-26",0,"2010-08-26",0,0,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh",null,null,null,null," E-Mail,  Mac OS X,  Macintosh"]
[1324157,"Help Desk::Accounts","resolved","problems with account numbers issued","nvdeleon","Urban Studies & Planning","Current Employee",2010,8,"2010-08-26","2010-08-26","2010-08-26","2010-08-26",0,"2010-08-26",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1324222,"Help Desk::Accounts","resolved","Request for new user account","momeara","Physics","Current Employee",2010,8,"2010-08-26","2010-08-26","2010-08-26","2010-08-26",0,"2010-08-26",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1324260,"Help Desk::Business Help","resolved","client wants to verify status of RFP in SAPweb","btocco","Medical","Current Employee",2010,8,"2010-08-26","2010-08-26","2010-08-26","2010-08-26",0,"2010-08-26",0,0,0,"Help Desk::UNIX/Linux"," Voice",null,null,null,null,null,null,null," Voice"]
[1324281,"Help Desk::Call Center","resolved","Clear the account name from webmail","nocera","Chemistry","Current Employee",2010,8,"2010-08-26","2010-08-26","2010-08-26","2010-08-26",0,"2010-08-26",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC"," Firefox",null,null,null," Firefox,  PC,  Voice"]
[1324298,"Help Desk::Accounts","resolved","Request for nscs-exec-board list from user mjding","mjding","Management","Current Student",2010,8,"2010-08-26","2010-08-26","2010-08-26","2010-08-26",0,"2010-08-26",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1324357,"Help Desk::Accounts","resolved","Request for nscs-officers list from user mjding","mjding","Management","Current Student",2010,8,"2010-08-26","2010-08-26","2010-08-26","2010-08-26",0,"2010-08-26",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1324416,"RCC::NorthWest","new","FW: Printer/Network at NW30","kiplb","Copy Technology Centers","Current Employee",2010,8,"2010-08-26","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center",null,null,null," Printer",null,null,null,null," Printer"]
[1324423,"Help Desk::Accounts","resolved","Request for advicefromdan list from user dwc@mit.edu","dwc","Undergraduate Advising and Academic Prog","Current Employee",2010,8,"2010-08-26","2010-08-26","2010-08-26","2010-08-26",0,"2010-08-26",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1324435,"RCC::BriggsField","waiting",null,"N/A",null,null,2010,8,"2010-08-26","2010-08-26",null,null,null,null,0,null,null,"RCC::BriggsField"]
[1324448,"Help Desk::Accounts","resolved","Request for international seminar list from user levitsky@mit.edu","levitsky","Economics","Current Employee",2010,8,"2010-08-26","2010-08-30","2010-08-30","2010-08-26",0,"2010-08-30",2,4,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1324504,"Help Desk::Accounts","resolved","please forward my mit edu","harperjd",null,"Non Current Student",2010,8,"2010-08-26","2010-08-26","2010-08-26",null,null,"2010-08-26",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1324505,"Help Desk::Accounts","resolved","request to split email","ajdolan",null,"Non Current Student",2010,8,"2010-08-26","2010-08-26","2010-08-26","2010-08-26",0,"2010-08-26",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1324562,"Help Desk::Call Center","resolved","check MIT email using blackbarry","N/A",null,null,2010,8,"2010-08-26","2010-08-26","2010-08-26","2010-08-26",0,"2010-08-26",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1324630,"Help Desk::Service Center","resolved","HD failure","ajsilva","Facilities Repair & Maintenance","Current Employee",2010,8,"2010-08-26","2010-08-31","2010-08-31","2010-08-26",0,"2010-08-31",1,5,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1324645,"Help Desk::Accounts","resolved","changing title in MITdir - talk to HR","dbull","Dean for Student Life-Administration","Current Employee",2010,8,"2010-08-26","2010-08-26","2010-08-26",null,null,null,0,0,0,"Help Desk::Athena"," Voice",null,null,null,null,null,null,null," Voice"]
[1324659,"Help Desk::Accounts","resolved","kerberos pw","matthew.antone@baesystems.com",null,null,2010,8,"2010-08-26","2010-08-27","2010-08-27","2010-08-26",0,"2010-08-27",0,1,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1324690,"Help Desk::Accounts","resolved","Request for kjs@mit.edu list from user ssussman","ssussman","Sloan School of Management","Current Employee",2010,8,"2010-08-26","2010-08-27","2010-08-27","2010-08-26",0,"2010-08-27",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1324708,"Help Desk::Call Center","resolved","Mac Mail saving sent messages as drafts","jsjacobs","MIT-Portugal Program","Current Employee",2010,8,"2010-08-26","2010-08-31","2010-08-31","2010-08-30",4,"2010-08-31",0,5,null,"Help Desk::Call Center"," E-Mail"," Mac OS X"," 10.6.4"," Macintosh"," AppleMail",null,null,null," 10.6.4,  AppleMail,  E-Mail,  Mac OS X,  Macintosh"]
[1324729,"Help Desk::Call Center","resolved","change who owns a list","crcox","Chemistry","Current Student",2010,8,"2010-08-26","2010-08-26","2010-08-26","2010-08-26",0,"2010-08-26",0,0,null,"Help Desk::Call Center"," Voice"," Other",null," Other"," Athena",null,null,null," Athena,  Other,  Voice"]
[1324735,"Help Desk::Accounts","resolved","Request for nocera_group_owners list from user crcox","crcox","Chemistry","Current Student",2010,8,"2010-08-26","2010-08-26","2010-08-26","2010-08-26",0,"2010-08-26",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1324753,"Help Desk::Call Center","waiting","MIT VPN","wjarjoui","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-26","2010-08-30",null,"2010-08-27",1,null,0,null,null,"Help Desk::Call Center"," E-Mail"," Windows 7"," 64 bit"," PC"," VPN",null,null,null," 64 bit,  E-Mail,  PC,  VPN,  Windows 7"]
[1324809,"Help Desk::Accounts","waiting","Guest account request","madhu","Electrical Engineering-Computer Science","Current Employee",2010,8,"2010-08-26","2010-08-30",null,"2010-08-27",1,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1324882,"Help Desk::Call Center","resolved","Switching from IMAP to Exchange email","dtseng",null,"Non Current Student",2010,8,"2010-08-26","2010-08-27","2010-08-27","2010-08-27",1,"2010-08-27",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1324912,"RCC::NorthWest","resolved","help-non-browser request in NW35","gilmore",null,"Non Current Student",2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,null,"RCC::NorthWest",null," Windows XP",null," PC",null,null,null,null," PC,  Windows XP"]
[1325090,"Help Desk::Service Center","resolved","iMac with broken screen","kafka","Nuclear Science and Engineering","Current Employee",2010,8,"2010-08-27","2010-08-30","2010-08-30","2010-08-27",0,"2010-08-30",3,3,3,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Hardware",null,null," Hardware"," Hardware,  Mac OS X,  Macintosh,  Voice"]
[1325132,"Help Desk::Call Center","resolved","doesn't know id number to get certs","mcmking",null,"Non Current Student",2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Certificates"," ie",null,null," Certificates,  PC,  Voice,  Windows XP,  ie"]
[1325176,"Help Desk::Call Center","resolved","\"Address expanding\" in webmail","hosler","Archaeology","Current Employee",2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Webmail",null,null,null," Voice,  Webmail"]
[1325179,"Help Desk::Backup","resolved","Form submission from: TSM Backup: Choose a Schedule For Your Backup","egralla","Engineering Systems Division","Current Student",2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1325245,"Help Desk::Call Center","waiting","Nano-membranes Website","shabnamg","Research Laboratory of Electronics","Current Employee",2010,8,"2010-08-27","2010-08-27",null,"2010-08-27",0,null,0,null,null,"Help Desk::Call Center"," E-Mail"," Unknown",null," Unknown"," Other",null,null,null," E-Mail,  Other,  Unknown"]
[1325264,"Help Desk::Call Center","resolved","client on medical leave seeks password reset","N/A",null,null,2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,0,"Help Desk::UNIX/Linux"," Voice",null,null," Athena",null,null,null,null," Athena,  Voice"]
[1325287,"Help Desk::Athena","resolved","Athena configuration","rwenger","Libraries","Current Employee",2010,8,"2010-08-27","2010-08-31","2010-08-31","2010-08-30",3,"2010-08-30",0,4,1,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1325332,"Help Desk::Accounts","waiting","\"sh-officers-10\" mailman list","ashnash","Literature","Current Student",2010,8,"2010-08-27","2010-08-31",null,"2010-08-31",4,null,4,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1325347,"Help Desk::Call Center","resolved","Direct Deposit error","ffard",null,"Non Current Student",2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1325360,"Help Desk::Call Center","resolved","set up video conferencing","N/A",null,null,2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1325368,"Help Desk::Call Center","resolved","question about viewing tee pass on athena machine","schulthe",null,"Non Current Student",2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1325390,"Help Desk::Call Center","resolved","change schedule","cwheeler","Technology Review","Current Employee",2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," TSM",null,null,null," TSM,  Voice"]
[1325426,"Help Desk::Call Center","resolved","Windows 7 Professional 32-bit","tisdale","Research Laboratory of Electronics","Current Employee",2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,null,"Help Desk::Call Center"," E-Mail"," Windows 7"," 64 bit"," PC",null,null,null,null," 64 bit,  E-Mail,  PC,  Windows 7"]
[1325446,"Mobile Devices","waiting","Configure Blackberry for email","kbm",null,"Non Current Student",2010,8,"2010-08-27","2010-08-31",null,"2010-08-27",0,null,0,null,null,"Mobile Devices"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1325488,"Help Desk::Call Center","open","Touchstone error trying to use MIT new travel site","tah","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,8,"2010-08-27","2010-08-31",null,"2010-08-27",0,null,1,null,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Touchstone",null,null,null," E-Mail,  Mac OS X,  Macintosh,  Touchstone"]
[1325497,"Mobile Devices","resolved","Form submission from: BlackBerry Enterprise Server Request","mobile-help@MIT.EDU",null,null,2010,8,"2010-08-27","2010-08-27","2010-08-27",null,null,"2010-08-27",0,0,null,"Mobile Devices"]
[1325534,"Help Desk::Accounts","resolved","access to watch.mit.edu","brew","Libraries","Current Employee",2010,8,"2010-08-27","2010-08-30","2010-08-30","2010-08-27",0,"2010-08-30",0,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1325554,"Help Desk::Call Center","resolved","Password reset","su18603","Lincoln Laboratory","Current Employee",2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Athena",null,null,null," Athena,  Unknown,  Voice"]
[1325621,"Help Desk::Accounts","resolved","Request for mit2014-qb list from user jjamison","jjamison","Admissions Office","Current Employee",2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1325667,"Help Desk::Athena","open","32bit Athena machine","hiro_ono","Aeronautics and Astronautics","Current Student",2010,8,"2010-08-27","2010-08-31",null,"2010-08-30",3,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1325685,"Help Desk::Accounts","resolved","wants to put a 5GB file on Athena","cinjon",null,"Non Current Student",2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1325733,"Help Desk::Accounts","resolved","change password","innaento",null,"Non Current Student",2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1325786,"Help Desk::Call Center","resolved","IP conflict and odd DHCP","rmills","Mechanical Engineering","Current Employee",2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1325792,"Help Desk::Business Help","resolved","Could not access Direct Deposit website","dubbury",null,"Non Current Student",2010,8,"2010-08-27","2010-08-27","2010-08-27","2010-08-27",0,"2010-08-27",0,0,0,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1325815,"Help Desk::Accounts","resolved","Request for OLs-2010 list from user suzieq","suzieq","Brain and Cognitive Sciences","Current Student",2010,8,"2010-08-27","2010-08-30","2010-08-30","2010-08-30",3,"2010-08-30",0,3,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1325839,"Help Desk::Call Center","waiting","Windows License Key","sharmink",null,"Non Current Student",2010,8,"2010-08-27","2010-08-30",null,"2010-08-30",3,null,0,null,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC",null,null,null,null," E-Mail,  PC,  Windows 7"]
[1326085,"Mobile Devices","waiting","Form submission from: BlackBerry Enterprise Server Request","alvarof",null,"Non Current Student",2010,8,"2010-08-28","2010-08-31",null,"2010-08-30",2,null,0,null,null,"Mobile Devices"]
[1326120,"Mobile Devices","resolved","Form submission from: BlackBerry Enterprise Server Request","othomas","Information Services & Technology","Current Employee",2010,8,"2010-08-28","2010-08-31","2010-08-31","2010-08-28",0,"2010-08-31",0,3,null,"Mobile Devices"]
[1326174,"RCC::NorthWest","open","Playstation 3 Connectivity","dalbert","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-28","2010-08-30",null,"2010-08-30",2,null,0,null,null,"Help Desk::Call Center"]
[1326244,"Help Desk::Accounts","resolved","Name Change","aschlaep",null,"Non Current Student",2010,8,"2010-08-29","2010-08-30","2010-08-30","2010-08-30",1,"2010-08-30",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1326428,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","tomasp","Electrical Engineering-Computer Science","Current Employee",2010,8,"2010-08-29","2010-08-30","2010-08-30","2010-08-30",1,"2010-08-30",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1326450,"Help Desk::Call Center","waiting","direct deposit website access problem","sdodgson",null,"Non Current Student",2010,8,"2010-08-29","2010-08-30",null,"2010-08-30",1,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1326513,"Help Desk::Accounts","resolved","Request for conner3-13s list from user eogorman@mit.edu","eogorman","Materials Science and Eng","Current Student",2010,8,"2010-08-29","2010-08-30","2010-08-30","2010-08-30",1,"2010-08-30",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1326586,"Help Desk::Accounts","resolved","Request for neutrinos list from user arati","arati","Laboratory for Nuclear Science","Current Employee",2010,8,"2010-08-29","2010-08-30","2010-08-30","2010-08-30",1,"2010-08-30",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1326688,"Help Desk::Accounts","resolved","splitting MIT email account to gmail","jiazheng",null,"Non Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1326691,"Help Desk::Accounts","resolved","Forwarding Email","isabella.tromba@gmail.com",null,null,2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1326801,"Help Desk::Call Center","resolved","Student Matlab Activation Page","rkarimi",null,"Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh",null,null,null,null," E-Mail,  Mac OS X,  Macintosh"]
[1326811,"Help Desk::Call Center","waiting"," xp cd key","jeocho",null,"Non Current Student",2010,8,"2010-08-30","2010-08-30",null,"2010-08-30",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327091,"Help Desk::Service Center","new","Virus removal","hnkaram","Civil and Environmental Eng","Current Student",2010,8,"2010-08-30","2010-08-31",null,"2010-08-30",0,null,0,null,null,"Help Desk::Service Center"," Voice"," Windows XP",null," PC",null,null,null," Software"," PC,  Software,  Voice,  Windows XP"]
[1327097,"Help Desk::Accounts","resolved","Splitting my MIT e-mail","innaento",null,"Non Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327192,"Help Desk::Business Help","resolved","install Sapgui","sjj@MIT.EDU",null,null,2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,0,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," SAP, SAPWeb"," sapgui",null,null," Mac OS X 10.5,  Macintosh,  SAP, SAPWeb,  Voice,  sapgui"]
[1327201,"Help Desk::Accounts","waiting","Sporadic web.mit.edu/moira bug","nenov","Economics","Current Student",2010,8,"2010-08-30","2010-08-30",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327206,"Help Desk::Accounts","waiting","Sporadic web.mit.edu/moira bug","zjcasas","Aeronautics and Astronautics","Current Student",2010,8,"2010-08-30","2010-08-30",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327210,"Help Desk::Accounts","waiting","Sporadic web.mit.edu/moira bug","asperanz","Physics","Current Student",2010,8,"2010-08-30","2010-08-30",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327213,"Help Desk::Accounts","waiting","Sporadic web.mit.edu/moira bug","adubin","Earth, Atmos & Planetary Sci","Current Student",2010,8,"2010-08-30","2010-08-30",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327218,"Help Desk::Accounts","waiting","Sporadic web.mit.edu/moira bug","dbkell",null,"Non Current Student",2010,8,"2010-08-30","2010-08-30",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327269,"Help Desk::Call Center","resolved","Filemaker server and change PW","elliotc","Sloan School of Management","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1327337,"Help Desk::Presales","waiting","Question regarding purchasing a laptop","shinjs","Management","Current Student",2010,8,"2010-08-30","2010-08-30",null,"2010-08-30",0,null,0,null,null,"Help Desk::Call Center"," E-Mail"," Unknown",null,null," Buying Advice",null,null,null," Buying Advice,  E-Mail,  Unknown"]
[1327358,"Help Desk::Accounts","waiting","Email Forwarding","daytonpe",null,"Non Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327377,"Help Desk::Service Center","waiting","HP freezes every so often","colinr","Biological Engineering","Current Student",2010,8,"2010-08-30","2010-08-31",null,"2010-08-30",0,null,1,null,null,"Help Desk::Service Center"," Walkin"," Windows XP",null," PC",null,null,null," Walk-Ins"," PC,  Walk-Ins,  Walkin,  Windows XP"]
[1327459,"Help Desk::Call Center","waiting","Mitsis/Certificates","jychung","Chemical Engineering","Current Student",2010,8,"2010-08-30","2010-08-30",null,"2010-08-30",0,null,0,null,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null," Macintosh"," Certificates"," MITsis",null,null," Certificates,  MITsis,  Mac OS X 10.5,  Macintosh,  Voice"]
[1327466,"Help Desk::Accounts","resolved","varanasigroup locker request","paxters","Mechanical Engineering","Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327491,"Help Desk::Accounts","resolved","visiting student needed computer access","unknown",null,null,2010,8,"2010-08-30","2010-08-30","2010-08-30",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1327534,"Help Desk::Accounts","resolved","Guest account request","gwenc","Sloan School of Management","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327574,"Help Desk::Call Center","resolved","adding pre-registration for stellar sites","staelin","Electrical Engineering-Computer Science","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null," Stellar",null," Stellar,  Voice"]
[1327595,"Help Desk::Business Help","resolved","unable to update personal info","jwal","Civil and Environmental Engineering","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1327605,"Help Desk::Call Center","resolved","Spinning beach ball","N/A",null,null,2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," Voice",null,null," Macintosh"," Entourage",null,null,null," Entourage,  Macintosh,  Voice"]
[1327606,"Help Desk::Accounts","open","@mit.edu @med.mit.edu","sburke","DUE Desktop Support","Current Employee",2010,8,"2010-08-30","2010-08-30",null,"2010-08-30",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327608,"Help Desk::Service Center","resolved","Certificate Problems w/Safari","jychung","Chemical Engineering","Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Service Center"," Walkin"," Mac OS X 10.6",null," Macintosh",null,null,null," Walk-Ins"," Mac OS X 10.6,  Macintosh,  Walk-Ins,  Walkin"]
[1327624,"Help Desk::Accounts","resolved","MIT Guest account request","callcenter@wi.mit.edu",null,null,2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327638,"Help Desk::Backup","waiting","TSM backup  - check backups","msdemott","Department of Biological Engineering","Current Employee",2010,8,"2010-08-30","2010-08-31",null,"2010-08-31",1,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null," TSM",null,null,null," E-Mail,  TSM"]
[1327646,"Help Desk::Call Center","resolved","what is the procedure/ Url for checking your email once you have migrated to exchange?","jchoward@MIT.EDU",null,null,2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327651,"Help Desk::Call Center","waiting","Re: [istweb] How to copy files from Athena to Windows computer?","timlu","Electrical Engineering-Computer Science","Current Employee",2010,8,"2010-08-30","2010-08-30",null,"2010-08-30",0,null,0,null,null,"Help Desk::Call Center"," E-Mail"," Windows",null," Multi-Platform"," Secure FX",null,null,null," E-Mail,  Multi-Platform,  Secure FX,  Windows"]
[1327663,"Help Desk::Call Center","resolved","Need help with personal certificate","N/A",null,null,2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC"," Internet Explorer",null,null,null," Internet Explorer,  PC,  Voice"]
[1327664,"Help Desk::Accounts","resolved","reactivate account","djnelson","Chemical Engineering","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1327667,"Help Desk::Accounts","resolved","register for account","N/A",null,null,2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1327690,"Help Desk::Call Center","resolved","Athena help","yasmine.doleyres@gmail.com",null,null,2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327698,"Help Desk::Call Center","resolved","WIN Desktop Keeps Coming Back!","trapnell","Koch Inst - Integrative Cancer Research","Current Employee",2010,8,"2010-08-30","2010-08-31","2010-08-31","2010-08-30",0,"2010-08-31",0,1,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC",null,null," win.mit.edu",null," E-Mail,  PC,  Windows,  win.mit.edu"]
[1327704,"Help Desk::Accounts","resolved","Request for Administrative-Systems list from user Administrative-Systems","Administrative-Systems@MIT.EDU",null,null,2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327705,"Mobile Devices","resolved","Re: accessing my stellar on my iPhone?","mmacione","Information Services & Technology","Current Employee",2010,8,"2010-08-30","2010-08-31","2010-08-31",null,null,"2010-08-31",0,1,null,"Mobile Devices"]
[1327716,"Help Desk::Service Center","resolved","e-mail after graduation","jhopkins","Mechanical Engineering","Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,0,"Help Desk::Call Center"," Walkin"," Windows XP",null," PC"," Eudora",null,null," Walk-Ins"," Eudora,  PC,  Walk-Ins,  Walkin,  Windows XP"]
[1327718,"Help Desk::Accounts","resolved","over quota can't log in","lnation","Materials Science and Eng","Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1327733,"Help Desk::Business Help","resolved","cannot access Direct Deposit","markbell",null,"Non Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1327752,"Help Desk::Call Center","resolved","MAC softwares","mukulkab","Materials Science and Engineering","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327753,"Help Desk::Accounts","resolved","MIT Guest Account Request for Matthew Boyle","callcenter@wi.mit.edu",null,null,2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327761,"Help Desk::Athena","resolved","Adobe Illustrator not opening","jsetser","Chemistry","Current Student",2010,8,"2010-08-30","2010-08-31","2010-08-31","2010-08-31",1,"2010-08-31",0,1,null,"Help Desk::Athena"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327766,"Help Desk::Accounts","resolved","Caller wants all MIT email forwarded to GMail","smishra",null,"Non Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1327769,"Help Desk::Call Center","resolved","questions about converting between doc and docx formats","akibel","Literature Section","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1327780,"Help Desk::Accounts","resolved","Request for teampeko-alum list from user dawn","dawn","Mechanical Engineering","Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327786,"Mobile Devices","resolved","Form submission from: BlackBerry Enterprise Server Request","jkraus","Sloan School of Management","Current Employee",2010,8,"2010-08-30","2010-08-31","2010-08-31",null,null,"2010-08-31",0,1,null,"Mobile Devices"]
[1327788,"Help Desk::Business Help","resolved","FW: SapWeb PO request in-box","cbrooke","Mechanical Engineering","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327797,"Mobile Devices","resolved","Form submission from: BlackBerry Enterprise Server Request","jkraus","Sloan School of Management","Current Employee",2010,8,"2010-08-30","2010-08-31","2010-08-31","2010-08-30",0,"2010-08-31",0,1,null,"Mobile Devices"]
[1327799,"RCC::WestCampus","new","help request in W84","mbahlke","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-30","2010-08-30",null,null,null,null,0,null,null,"RCC::WestCampus",null," Linux",null," PC",null,null,null,null," Linux,  PC"]
[1327807,"Help Desk::Service Center","waiting","sleeping computer won't wake up","vibink","Mechanical Engineering","Current Student",2010,8,"2010-08-30","2010-08-31",null,"2010-08-30",0,null,1,null,null,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null," Walk-Ins"," PC,  Voice,  Walk-Ins"]
[1327815,"Help Desk::Call Center","resolved","ACT Wordpress Blog","tcns","Architecture","Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Athena",null,null,null," Athena,  Voice"]
[1327817,"Help Desk::Accounts","resolved","MIT Certificate","ddolev","Center for International Studies","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327823,"Help Desk::Call Center","resolved","certificate instlal help","ahilton","DAPER Intercollegiate Sports","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null,null," Firefox"," 3.6.8",null,null," 3.6.8,  Firefox,  Voice,  Windows"]
[1327841,"Help Desk::Call Center","waiting","Some of long PDF document won't print","pepebe","Biology","Current Employee",2010,8,"2010-08-30","2010-08-30",null,"2010-08-30",0,null,0,null,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh",null,null,null,null," Mac OS X 10.6,  Macintosh,  Voice"]
[1327846,"Help Desk::Call Center","open","help opening cyrillic word document","annals","Laboratory for Nuclear Science","Current Employee",2010,8,"2010-08-30","2010-08-31","2010-08-31","2010-08-30",0,"2010-08-31",0,1,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Word",null,null,null," Unknown,  Voice,  Word"]
[1327855,"Help Desk::Accounts","resolved","web site","jacquier","Sloan School of Management","Current Employee",2010,8,"2010-08-30","2010-08-31","2010-08-31","2010-08-30",0,"2010-08-30",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327862,"Help Desk::Call Center","resolved","how to forward mail","rossi",null,"Non Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1327872,"Help Desk::Service Center","resolved","The Exceptional Assistant","Fred_Pryor_Seminars@busenetwork.net",null,null,2010,8,"2010-08-30","2010-08-31","2010-08-31",null,null,"2010-08-31",0,1,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327875,"Help Desk::Accounts","resolved","firefox ssl issue","zhengshu",null,"Non Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30",null,null,null,0,0,null,"Help Desk::Accounts"," Walkin",null,null,null,null,null,null,null," Walkin"]
[1327882,"Help Desk::Call Center","waiting","Laptop media question","nsinatra","Materials Science and Eng","Current Student",2010,8,"2010-08-30","2010-08-30",null,"2010-08-30",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null," PC"," Other"," Windows Media Player",null,null," E-Mail,  Other,  PC,  Windows Media Player"]
[1327883,"Help Desk::Accounts","resolved","Locker Request for 8.701","kheatley","Physics","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327887,"Help Desk::Service Center","waiting","Power Management, Fan, Bios Flash","vibink","Mechanical Engineering","Current Student",2010,8,"2010-08-30","2010-08-31",null,"2010-08-30",0,null,1,null,null,"Help Desk::Service Center"," Walkin",null,null," PC",null,null,null," Walk-Ins"," PC,  Walk-Ins,  Walkin"]
[1327889,"Help Desk::Accounts","resolved","Request for g350z list from user irishman","irishman","Information Services & Technology","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327904,"Help Desk::Call Center","waiting","windows 7 activation after graduation","rberk@alum.mit.edu",null,null,2010,8,"2010-08-30","2010-08-31",null,"2010-08-30",0,null,0,null,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1327907,"Help Desk::Accounts","resolved","Re: MIT computer accounts you are sponsoring","ssocrate","Institute for Soldier Nanotechnologies","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327914,"Help Desk::Athena","open","Can't Log into Athena","samiya","Biological Engineering","Current Student",2010,8,"2010-08-30","2010-08-31",null,"2010-08-30",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327915,"Help Desk::Accounts","resolved","Guest account request","jbsmith","Campus Activities Complex","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327916,"Help Desk::Accounts","resolved","Fwd: MIT sponsored account","annals","Laboratory for Nuclear Science","Current Employee",2010,8,"2010-08-30","2010-08-31","2010-08-31","2010-08-30",0,"2010-08-30",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327930,"Help Desk::Accounts","resolved","mail splitting","rossi",null,"Non Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327932,"Help Desk::Call Center","resolved","Trouble sending mail with outlook","lsteiner","Biology","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Outlook",2007,null,null," 2007,  Outlook,  PC,  Voice,  Windows"]
[1327936,"Mobile Devices","resolved","RE: accessing my stellar on my iPhone?","dgeltner","Urban Studies & Planning","Current Employee",2010,8,"2010-08-30","2010-08-31","2010-08-31",null,null,"2010-08-31",0,1,null,"Mobile Devices"]
[1327965,"Help Desk::Call Center","resolved","can't download video files","agarwalg","Mechanical Engineering","Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Other",null,null,null," Other,  PC,  Voice,  Windows"]
[1327970,"Help Desk::Call Center","resolved","User receiving spam email","dermot","Brain & Cognitive Sciences","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Spam Quarantine",null,null,null," Spam Quarantine,  Voice"]
[1327972,"Help Desk::Accounts","open","Kerberos identity","stranger",null,"Non Current Student",2010,8,"2010-08-30","2010-08-31",null,"2010-08-31",1,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327975,"Help Desk::Service Center","resolved","Nuovo documento di rendicontazione.","servizio@creditocooperativo.it",null,null,2010,8,"2010-08-30","2010-08-31","2010-08-31",null,null,"2010-08-31",0,1,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327978,"Help Desk::Business Help","resolved","Re: Needs Approval: Req 11339763 to Vendor APPLE COMPUTER - ECA on 6918623 .","sferguso","Mathematics","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1327981,"Help Desk::Call Center","resolved","MIT mail with Verizon LG-NV2 phone?","davidlme@comcast.net",null,null,2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," Voice"," Other",null," Mobile Device",null,null,null,null," Mobile Device,  Other,  Voice"]
[1327984,"Help Desk::Call Center","resolved","Short-Term Network Connectivity for MIT Guests","drblnc","Mechanical Engineering","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," E-Mail"," Unknown",null," Unknown"," Network:Other",null,null,null," E-Mail,  Network:Other,  Unknown"]
[1327987,"Help Desk::Call Center","waiting","Websis access problem","stm","Earth, Atmos & Planetary Sci","Current Student",2010,8,"2010-08-30","2010-08-31",null,"2010-08-31",1,null,0,null,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," Safari",null,null,null," E-Mail,  Mac OS X,  Macintosh,  Safari"]
[1327991,"Help Desk::Call Center","resolved","new grad student can't access direct deposit","pzimoch",null,"Non Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Voice"]
[1327994,"Help Desk::Accounts","resolved","Host keytab request for anygit-indexer","gdb","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328005,"Help Desk::Service Center","resolved","Windows 7 Activation","wgibson",null,"Non Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Service Center"," Walkin"," Windows 7",null," PC",null,null,null,null," PC,  Walkin,  Windows 7"]
[1328006,"Help Desk::Call Center","resolved","Cross enrollment from Harvard","akarn77@gmail.com",null,null,2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Call Center"," E-Mail"," Other",null," Other",null,null,null,null," E-Mail,  Other"]
[1328014,"Help Desk::Business Help","resolved","Question","haitao","Chemical Engineering","Current Employee",2010,8,"2010-08-30","2010-08-31","2010-08-31","2010-08-31",1,"2010-08-31",0,1,0,"Help Desk::Call Center"," E-Mail"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," E-Mail,  SAP, SAPWeb,  Unknown"]
[1328016,"Help Desk::Accounts","resolved","Request for 825 list from user jbuz","jbuz",null,"Non Current Student",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328018,"Help Desk::Call Center","waiting","All mail to particular MIT accounts classified as spam","swood",null,"Non Current Student",2010,8,"2010-08-30","2010-08-30",null,"2010-08-30",0,null,0,null,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1328023,"Help Desk::Call Center","new","Duplicate attachment in apple mail","efong","Chemistry","Current Employee",2010,8,"2010-08-30","2010-08-30",null,"2010-08-30",0,null,0,null,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6"," 10.6.4"," Macintosh"," AppleMail",4,null,null," 10.6.4,  4,  AppleMail,  Mac OS X 10.6,  Macintosh,  Voice"]
[1328034,"RCC::EastCampus","new",null,"peloquin","Information Services & Technology","Current Employee",2010,8,"2010-08-30","2010-08-30",null,null,null,null,0,null,null,"RCC::EastCampus"]
[1328035,"Help Desk::Business Help","resolved","address prompt in RPF","adevlin","Picower Institute for Learning & Memory","Current Employee",2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,0,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1328041,"Help Desk::Accounts","resolved","Mail Forward Request","pcdemuth@gmail.com",null,null,2010,8,"2010-08-30","2010-08-30","2010-08-30","2010-08-30",0,"2010-08-30",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328054,"Help Desk::Accounts","waiting","Request for socialmedia locker from rmaranon@mit.edu","rmaranon","Engineering Systems Division","Current Student",2010,8,"2010-08-30","2010-08-31",null,"2010-08-30",0,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328065,"RCC::NorthWest","open","wireless request in NW10","elizaga",null,"Non Current Student",2010,8,"2010-08-30","2010-08-31",null,"2010-08-30",0,null,0,null,null,"RCC::NorthWest",null," Windows XP",null," PC",null,null,null,null," PC,  Windows XP"]
[1328069,"Help Desk::Accounts","resolved","id number?","kirak@wi.mit.edu",null,null,2010,8,"2010-08-30","2010-08-31","2010-08-31","2010-08-31",1,"2010-08-31",0,1,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328097,"Help Desk::Service Center","new","computer warranty Q","ella_p","Architecture","Current Student",2010,8,"2010-08-30","2010-08-31",null,"2010-08-31",1,null,0,null,null,"Help Desk::Call Center"," E-Mail"," Windows",null," PC",null,null,null," Hardware"," E-Mail,  Hardware,  PC,  Windows"]
[1328132,"Help Desk::Call Center","waiting","Error with Direct Deposit Form","engreitz",null,"Non Current Student",2010,8,"2010-08-30","2010-08-31",null,"2010-08-31",1,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328139,"Help Desk::Call Center","resolved","webmail seems to be down","jmutch","Brain and Cognitive Sciences","Current Student",2010,8,"2010-08-30","2010-08-31","2010-08-31","2010-08-31",1,"2010-08-31",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328148,"RCC::EastCampus","new","Network Issue Ashdown NW35","lcheuk",null,"Non Current Student",2010,8,"2010-08-30","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"]
[1328168,"Help Desk::Call Center","resolved","About the MIT Email","sophieli","Political Science","Current Student",2010,8,"2010-08-30","2010-08-31","2010-08-31","2010-08-31",1,"2010-08-31",0,1,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328169,"Help Desk::Accounts","resolved","Request for tcc-lector-interest list from user turk","turk","Mechanical Engineering","Current Student",2010,8,"2010-08-30","2010-08-31","2010-08-31","2010-08-31",1,"2010-08-31",0,1,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328175,"Help Desk::Call Center","resolved","Microsoft Exchange problems","daniel.sotingco@gmail.com",null,null,2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC"," Outlook",null,null,null," E-Mail,  Outlook,  PC,  Windows 7"]
[1328183,"Help Desk::Athena","new","Test ticket -- delete me","geofft","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Athena"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328188,"Help Desk::Accounts","waiting","[Mailman] creating a mailing list for an alum group","thais@sloan.mit.edu",null,null,2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328203,"Help Desk::Accounts","waiting","iPod","pat.dayton@yahoo.com",null,null,2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328300,"Help Desk::Accounts","waiting","Error While Registration","GuptaSaurabh@johndeere.com",null,null,2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328332,"Help Desk::Call Center","waiting","Adobe Acrobat","cmjewell","Materials Science and Engineering","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail",null,null," Athena"," Adobe Acrobat",null,null,null," Adobe Acrobat,  Athena,  E-Mail"]
[1328334,"Help Desk::Call Center","resolved","Certificate error","smyoon","Biology","Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328335,"Help Desk::Call Center","resolved"," XP to windows 7","arivest","Brain and Cognitive Sciences","Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail"," Windows 7",null," PC",null,null,null,null," E-Mail,  PC,  Windows 7"]
[1328336,"Help Desk::Call Center","resolved","windows 7 software","claybis",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh",null,null,null,null," E-Mail,  Mac OS X,  Macintosh"]
[1328343,"Help Desk::Accounts","resolved","Question about e-mail account . . .","ainam","Urban Studies & Planning","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328353,"Help Desk::Call Center","waiting","MATLAB access","dborrell","Chemical Engineering","Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328364,"Help Desk::Athena","new","Athena ID printing problem at my dorm_Ashdown Housing","mayhwang",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328432,"Help Desk::Business Help","resolved","Access denied for SAPweb Money Matters tab","mrching",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,0,"Help Desk::Call Center"," E-Mail",null,null," Macintosh"," SAP, SAPWeb",null,null,null," E-Mail,  Macintosh,  SAP, SAPWeb"]
[1328434,"Help Desk::Call Center","resolved","Help: CGI Forms","jaglogow","Department of Biological Engineering","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail"," Athena",null," Athena"," Other"," cgi email",null,null," Athena,  E-Mail,  Other,  cgi email"]
[1328435,"Help Desk::Accounts","resolved","Re: Request the Kerberos ID - Veronique BLANC","mleskiw","Singapore-MIT Alliance for Res and Tech","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328450,"Help Desk::Athena","waiting","ssh to athena fails","estiy@bgu.ac.il",null,null,2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328473,"Help Desk::Service Center","new","Damaged display","jeffng","Sloan School of Management","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1328481,"Help Desk::Call Center","resolved","trouble with Apple Migration Assistant","dwhitney","Center for Technology, Policy & Ind Dev","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",null," Macintosh"," Other"," Migration Assistant",null,null," Mac OS X,  Macintosh,  Migration Assistant,  Other,  Voice"]
[1328485,"Help Desk::Athena","waiting","Mathematica times out","evelynt","Physics","Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Athena"," Voice",null,null,null,null,null,null,null," Voice"]
[1328495,"Mobile Devices","resolved","Set up on the BB BES","jfarver","List Visual Arts Center","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Mobile Devices"]
[1328502,"Help Desk::Call Center","new","SQL Server Windows Authentication with WIN.MIT.EDU","trapnell","Koch Inst - Integrative Cancer Research","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328503,"Help Desk::Call Center","resolved","\"Could not initialize the applications security component\" alert message","dctanugi",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail",null,null," Athena"," Firefox",null,null,null," Athena,  E-Mail,  Firefox"]
[1328511,"Help Desk::Call Center","resolved","Problem Logging into Outlook with WIN.MIT.EDU","trapnell","Koch Inst - Integrative Cancer Research","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31",null,null,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328522,"Help Desk::Call Center","open","Outlook does not download last few emails","markep","Aeronautics and Astronautics","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Outlook",2007,null,null," 2007,  Outlook,  PC,  Voice,  Windows 7"]
[1328528,"Help Desk::Call Center","resolved","paystub","mweissin","Department of Biological Engineering","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328529,"Help Desk::Business Help","resolved","paystub","mweissin","Department of Biological Engineering","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,0,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328538,"Help Desk::Call Center","resolved","Clean up mac to improve speed","kenruss","Materials Science and Engineering","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X",10.3," Macintosh"," Safari",null,null,null," 10.3,  Mac OS X,  Macintosh,  Safari,  Voice"]
[1328544,"Help Desk::Accounts","waiting","Sponsored guest accounts expiring tomorrow?","orbitee","Libraries","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328559,"Help Desk::Call Center","resolved","Over quota, IMAP vs Exchange confusion","gbeach","Materials Science and Engineering","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7",null," PC"," Exchange",null,null,null," Exchange,  PC,  Voice,  Windows 7"]
[1328570,"Help Desk::Accounts","resolved","New Accounts for Affiliates","ginad","MIT Press","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328578,"Help Desk::Accounts","waiting","Need Access for auto-responder","jmcclure",null,"Non Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328587,"Help Desk::Call Center","new","entourage web services- can't share calendar getting error message","karenj","Admissions Office","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," Entourage"," web services 13.0.6",null,null," Entourage,  Mac OS X 10.6,  Macintosh,  Voice,  web services 13.0.6"]
[1328588,"Help Desk::Service Center","waiting","CD won't eject","djbroder","Audio Visual Services","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Service Center"," Voice",null,null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice"]
[1328605,"Help Desk::Presales","resolved","person needs presales consult","N/A",null,null,2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,0,"Help Desk::UNIX/Linux"," Voice",null,null," Macintosh"," Buying Advice",null,null,null," Buying Advice,  Macintosh,  Voice"]
[1328607,"Help Desk::Presales","resolved","client needs presales consult","N/A",null,null,2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,0,"Help Desk::UNIX/Linux"," Voice",null,null," PC"," Buying Advice",null,null,null," Buying Advice,  PC,  Voice"]
[1328608,"Help Desk::Call Center","resolved","google calendar sync with mit exchange","timlu","Electrical Engineering-Computer Science","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328612,"Help Desk::Presales","resolved","client looking to buy Mac","N/A",null,null,2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,0,"Help Desk::UNIX/Linux"," Voice",null,null," Macintosh"," Buying Advice",null,null,null," Buying Advice,  Macintosh,  Voice"]
[1328623,"Mobile Devices","resolved","Form submission from: BlackBerry Enterprise Server Request","dekane",null,null,2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Mobile Devices"]
[1328631,"Help Desk::Call Center","resolved","Readmitted student needs password reset","lqb",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1328641,"Help Desk::Accounts","waiting","Changing Kerberos ID because of a name change","mattaini","Biology","Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328644,"Help Desk::Call Center","waiting","can't access sapwebss, wants to know home address","tsolin","History Section","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1328649,"Help Desk::Call Center","resolved","wireless secure network XP connection","idimitro",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1328651,"Help Desk::Call Center","resolved","can't get to owa.mit.edu","menos","Brain & Cognitive Sciences","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC"," Firefox",3,null,null," 3.0,  Firefox,  PC,  Voice"]
[1328658,"Help Desk::Accounts","resolved","Time for Moria List addition to take effect","szemon","Information Services & Technology","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328663,"Help Desk::Call Center","resolved","Certificate problems","aadels","Libraries","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328670,"Help Desk::Call Center","resolved","link HW address of new mac with existing IP address","jle","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1328685,"RCC::NorthWest","open","help-wired-none request in NW35","schlusve",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"RCC::NorthWest",null," Windows 7",null," PC",null,null,null,null," PC,  Windows 7"]
[1328692,"Help Desk::Call Center","resolved","Movie formats on MIT website - make accessible for various browsers","acmartin","Biology","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh",null,null,null,null," Mac OS X 10.6,  Macintosh,  Voice"]
[1328695,"Help Desk::Call Center","resolved","help getting certificates and downloading mcafee","lfirn","Medical","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," VirusScan, Virex"," mcafee security",null,null," Mac OS X 10.6,  Macintosh,  VirusScan, Virex,  Voice,  mcafee security"]
[1328703,"Help Desk::Accounts","resolved","Email Account - Adam Caplan","granvill","Alumni Association","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328706,"Help Desk::Accounts","resolved","Rebecca Kjaerbye ID","jkastorf","Residential Life Programs","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328717,"Help Desk::Call Center","resolved","client needs assist creating req to new vendor","jundzilo","Civil and Environmental Engineering","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,0,"Help Desk::UNIX/Linux"," Voice",null,null," Unknown"," SAP, SAPWeb",null,null,null," SAP,  Unknown, SAPWeb,  Voice"]
[1328731,"Help Desk::Call Center","open","Manual VPN Installation Question","zieglerd",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," E-Mail"," Windows 7"," 64 bit"," PC"," VPN",null,null,null," 64 bit,  E-Mail,  PC,  VPN,  Windows 7"]
[1328737,"Help Desk::Accounts","resolved","Email forwarding","anehmzow",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328748,"Help Desk::Call Center","resolved","Configure AppleMail for IMAP - \"Server Cannot Be Contacted on Port 143\"","dcdemore",null,"Moira Account",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5",null,null," AppleMail",3.6,null,null," 3.6,  AppleMail,  Mac OS X 10.5,  Voice"]
[1328772,"Help Desk::Call Center","new","FW: UPS Tracking number N3719974","kjforbes","Sloan School of Management","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328781,"Help Desk::Service Center","open","Possible HD failure","codywero","Urban Studies and Planning","Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Service Center"," Voice"," Windows XP",null," PC",null,null,null," Hardware"," Hardware,  PC,  Voice,  Windows XP"]
[1328782,"Help Desk::Call Center","resolved","Presales: Questions","xitongli","Management","Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1328786,"Help Desk::Accounts","resolved","Re: [istweb] Question of keeping email box","xzhao",null,"Non Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328807,"Help Desk::Call Center","resolved","getting pop up error in firefox","kstryker","Mechanical Engineering","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31",null,null,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice",null,null," Macintosh"," Firefox",null,null,null," Firefox,  Macintosh,  Voice"]
[1328825,"Help Desk::Service Center","new","Install larger HD","chrisishere@gmail.com",null,null,2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Service Center"," Voice",null,null," Macintosh",null,null,null," Hardware"," Hardware,  Macintosh,  Voice"]
[1328829,"Mobile Devices","open","Blackberry Curve","emarks",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Mobile Devices"]
[1328838,"Help Desk::Call Center","new","Calendar permissions for associate director of admissions","karenj","Admissions Office","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328848,"Help Desk::Call Center","resolved","Reviewed procedure for forwarding email","jpropp","Mathematics","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Email:Other",null,null,null," Email:Other,  Unknown,  Voice"]
[1328849,"Help Desk::Call Center","resolved","setting up email access through iphone","dimalyan@gmail.com",null,null,2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail"," iOS",null," Macintosh",null,null,null,null," E-Mail,  Macintosh,  iOS"]
[1328851,"Help Desk::Call Center","resolved","Set up mail on Iphone","dmitlyan",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328852,"Help Desk::Accounts","resolved","mail forwarding request","jpropp","Mathematics","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328854,"Help Desk::Call Center","waiting","outlook showing two copies of messages","seawell","Literature Section","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," Voice"," Windows",null," PC"," Outlook",2003,null,null," 2003,  Outlook,  PC,  Voice,  Windows"]
[1328856,"Help Desk::Service Center","resolved","help with certs in Firefox on netbook","djnelson","Chemical Engineering","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Service Center"," Walkin"," Windows XP",null,null," Certificates",null,null," Walk-Ins"," Certificates,  Walk-Ins,  Walkin,  Windows XP"]
[1328864,"Help Desk::Call Center","resolved","Request for Exchange migration","akila","Biological Engineering","Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Email:Other",null,null,null," Email:Other,  Unknown,  Voice"]
[1328875,"Help Desk::Call Center","resolved","Bad link on Card Services page","jnahm","Political Science","Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Other",null,null,null," Other,  Unknown,  Voice"]
[1328880,"Help Desk::Service Center","resolved","Wireless is not working","blayne","Materials Processing Center","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,0,"Help Desk::Call Center"," Voice",null,null,null,null,null,null," Walk-Ins"," Voice,  Walk-Ins"]
[1328898,"Help Desk::Athena","new","McDonald's Customer Survey","survey@mcdonalds.com",null,null,2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Athena"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328901,"Help Desk::Accounts","resolved","Request for DW10 list from user arsutton","arsutton","School of Humanities, Arts, & Social Sci","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328902,"Help Desk::Accounts","resolved","Request for FIF10 list from user arsutton","arsutton","School of Humanities, Arts, & Social Sci","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328905,"Help Desk::Business Help","resolved","EHS Training Problem","simaad",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,0,"Help Desk::Call Center"," E-Mail"," Unknown",null," Unknown"," SAP, SAPWeb"," EHS app",null,null," E-Mail,  EHS app,  SAP, SAPWeb,  Unknown"]
[1328906,"Help Desk::Accounts","resolved","Request for GCF10 list from user arsutton","arsutton","School of Humanities, Arts, & Social Sci","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328924,"Help Desk::Call Center","resolved","Configuring Thunderbird for IMAP on Exchange","jcates","Operations Research","Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice"," Windows XP",null," PC"," Thunderbird",null,null,null," PC,  Thunderbird,  Voice,  Windows XP"]
[1328929,"Help Desk::Call Center","resolved","regan st pierre","N/A",null,null,2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1328933,"Help Desk::Accounts","resolved","Forwarding emails to gmail account","brt",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328953,"Help Desk::Accounts","waiting","Temp Account","maier","Mechanical Engineering","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328955,"Help Desk::Accounts","resolved","peeples mailing list","molly",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328956,"Help Desk::Athena","new","browser security component issue on public cluster machines","yr.bert@gmail.com",null,null,2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1328975,"Help Desk::Call Center","resolved","Certificate installation - Lincoln Labs","be22681","Lincoln Laboratory","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice"," Unknown",null," Unknown"," Certificates",null,null,null," Certificates,  Unknown,  Voice"]
[1328981,"Help Desk::Call Center","resolved","resource creation on exchange calendar","kipp","Civil and Environmental Engineering","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice",null,null," PC",null,null,null,null," PC,  Voice"]
[1328983,"Help Desk::Call Center","open","MATLAB license","ekravitz","Mechanical Engineering","Current Student",2010,8,"2010-08-31","2010-09-01",null,"2010-08-31",0,null,0,null,null,"Software::Matlab::Questions"," E-Mail"," Windows XP",null," PC",null,null,null,null," E-Mail,  PC,  Windows XP"]
[1328984,"Help Desk::Accounts","resolved","register for account","N/A",null,null,2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1328985,"Help Desk::Accounts","resolved","Request for terradvisees list from user sracomis","sracomis","Materials Science and Eng","Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1328991,"Help Desk::Backup","open","\"no credentials cache found\"","ymoret","Civil and Environmental Eng","Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," Voice"," Athena",null," Athena",null,null,null,null," Athena,  Voice"]
[1328993,"Help Desk::Call Center","new","client would like a bomgar session to help learn Powerpoint","mas","Aeronautics and Astronautics","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.5"," 10.5.8"," Macintosh"," Powerpoint",2008,null,null," 10.5.8,  2008,  Mac OS X 10.5,  Macintosh,  Powerpoint,  Voice"]
[1329013,"Help Desk::Call Center","resolved","I cannot go in the webpage for direct deposit","sckhj83@gmail.com",null,null,2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail"," Unknown",null," Unknown"," SAP, SAPWeb",null,null,null," E-Mail,  SAP, SAPWeb,  Unknown"]
[1329015,"Help Desk::Call Center","waiting","help installing windows 7 in vmware fusion 3.1.x","pshill","Koch Inst - Integrative Cancer Research","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,0,"Help Desk::Service Center"," Voice"," Mac OS X 10.6",null," Macintosh"," VMware"," Fusion 3.1.x",null,null," Fusion 3.1.x,  Mac OS X 10.6,  Macintosh,  VMware,  Voice"]
[1329042,"Help Desk::Call Center","new","deleted emails","lucasxd","Aeronautics and Astronautics","Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329047,"Help Desk::Athena","new","You have a new message from 6173249408.","NotificationService@sylantro.mit.edu",null,null,2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Athena"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329062,"Help Desk::Accounts","resolved","Request for tip-r4 list from user kamann","kamann","Student Financial Services","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329065,"Mobile Devices","open","Form submission from: BlackBerry Enterprise Server Request","pepsikid","Information Services & Technology","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Mobile Devices"]
[1329075,"Help Desk::Call Center","waiting","Printing hanging file folder labels on HP laserjet printer","amh","Chemistry","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329082,"Help Desk::Call Center","resolved","windows 7 x64 not activating","rlindzen","Earth, Atmospheric &  Planetary Sciences","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice"," Windows 7"," x64"," PC",null,null,null,null," PC,  Voice,  Windows 7,  x64"]
[1329084,"Help Desk::Call Center","resolved","help getting certs in safari and firefox","geru","Music and Theater Arts Section","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh"," Safari",null,null,null," Mac OS X 10.6,  Macintosh,  Safari,  Voice"]
[1329104,"Help Desk::Presales","new","Laptop advise","ddolev","Center for International Studies","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329110,"Help Desk::Call Center","new","Delayed incoming Apple Mail","jchiang","Information Services & Technology","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail"," Mac OS X",null," Macintosh"," AppleMail",null,null,null," AppleMail,  E-Mail,  Mac OS X,  Macintosh"]
[1329127,"Help Desk::Call Center","waiting","Athena","sfowler","Chemistry","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329129,"Help Desk::Accounts","resolved","Guest account request","vickym","Physics","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329135,"Help Desk::Accounts","resolved","Request for terra2014utf list from user sburgess","sburgess","Earth, Atmos & Planetary Sci","Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329138,"Help Desk::Accounts","resolved","Need for email","pennysun","Office of the Provost","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329146,"Help Desk::Accounts","open","Visiting Student to Arrive Tomorrow-9/1/10 at 10 a.m.","jenwhite",null,"Moira Account",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329149,"Help Desk::Call Center","new",null,"ssilbey","SHASS Department Heads","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1329152,"Help Desk::Accounts","resolved","[confluence] Group Wiki Request","sburgess","Earth, Atmos & Planetary Sci","Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329158,"Help Desk::Accounts","resolved","Music and Theater Arts Request: Professor Janet Sonenberg for Michael Ouellette","json","SHASS Department Heads","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329163,"Help Desk::Business Help","new","error on sapweb","ansgar.endress@m4x.org",null,null,2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329165,"Help Desk::Accounts","resolved","Guest account request","vickym","Physics","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329172,"Help Desk::Accounts","resolved","reactivate account","juliang",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1329199,"Help Desk::Call Center","resolved","item to be removed from a class website","rbatista","Nuclear Science and Engineering","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329208,"Mobile Devices","new","SSN required for verizon plan?","iliadisc",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1329209,"Help Desk::Service Center","waiting","surface scan failed, even after reformat & reinstall","ruadh","Information Services & Technology","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," Voice",null,null," Macintosh",null,null,null," Hardware"," Hardware,  Macintosh,  Voice"]
[1329212,"Help Desk::Accounts","waiting","Part Time Physical Education Instructors - ID Cards already requested","mvolker","DAPER Physical Education","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329216,"Help Desk::Business Help","resolved","Missing auth error in ecat","jnpeters","Technology Development Program","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Business Help"," Voice"," Unknown",null,null," SAP, SAPWeb",null,null,null," SAP, SAPWeb,  Unknown,  Voice"]
[1329219,"Help Desk::Call Center","resolved","downlaod Mac OS X","N/A",null,null,2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1329220,"Help Desk::Service Center","open","Broken Hinge","jbelbin","Chemical Engineering","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Service Center"," E-Mail"," Windows XP",null," PC",null,null,null," Hardware"," E-Mail,  Hardware,  PC,  Windows XP"]
[1329236,"Help Desk::Call Center","resolved","cable TV at MIT","ghareeb",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1329238,"Help Desk::Call Center","resolved","Questions about using a Mac","gjeong","Center for Global Change Science","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice"," Mac OS X 10.6",null," Macintosh",null,null,null,null," Mac OS X 10.6,  Macintosh,  Voice"]
[1329239,"Help Desk::Accounts","resolved","I graduate tomorrow, when does my account go away?","unknown",null,null,2010,8,"2010-08-31","2010-08-31","2010-08-31",null,null,null,0,0,null,"Help Desk::Accounts"," Voice",null,null,null,null,null,null,null," Voice"]
[1329243,"Help Desk::Call Center","resolved","adding TA's to stellar site","ccohen3","Koch Inst - Integrative Cancer Research","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice",null,null,null," Stellar",null," Stellar",null," Stellar,  Voice"]
[1329244,"Help Desk::Backup","new","Form submission from: TSM Backup: Cancel Your TSM Account","lgay","Sloan School of Management","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Backup"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329255,"Help Desk::Call Center","resolved","download Windows XP","N/A",null,null,2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1329266,"Help Desk::Call Center","new",null,"N/A",null,null,2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," Voice",null,null,null,null,null,null,null," Voice"]
[1329267,"Help Desk::Accounts","waiting","Night Shift","lstcroix","Facilities Administration","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329270,"Help Desk::Accounts","resolved","Sponsoring email address for Latanya Sweeney","psz","Electrical Engineering-Computer Science","Current Employee",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329284,"Help Desk::Accounts","resolved","Athena Accounts Registration","uc211@cam.ac.uk",null,null,2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329303,"Help Desk::Call Center","new","Re: [istweb] MCNP 4c manual that needs to be removed from a class website","knyzio","Information Services & Technology","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329305,"Help Desk::Call Center","new","Re: Site Created for 21L.004.01","kdelaney","Literature Section","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329316,"Help Desk::Accounts","open","Request for dsl-sp list from user rferrara","rferrara","Dean for Student Life - Dept Heads","Current Employee",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329317,"Help Desk::Backup","resolved","what is TSM node name - register for account","eunseon","Materials Science and Eng","Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,0,"Help Desk::Call Center"," Voice"," Windows",null," PC"," TSM",null,null,null," PC,  TSM,  Voice,  Windows"]
[1329319,"Help Desk::Call Center","resolved","Wireless Networks: MIT, MIT N, MIT Guest, MIT Secure","zhipeng","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329331,"Help Desk::Athena","open","athena stations & printing","ds1",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329347,"Help Desk::Call Center","resolved","error on SAPWeb self service","yadid",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31","2010-08-31","2010-08-31",0,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail"," Other",null," Other"," SAP, SAPWeb",null,null,null," E-Mail,  Other,  SAP, SAPWeb"]
[1329349,"Help Desk::Accounts","new","Request for bl list from user luders","luders","Aeronautics and Astronautics","Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329353,"Help Desk::Accounts","new","Request for FSAH-FFL list from user jnichol","jnichol","Harvard/MIT Division of HST","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329356,"Help Desk::Business Help","open","ePaystub access error","kdige","Mechanical Engineering","Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329360,"Help Desk::UNIX/Linux","new","client seeks assistance getting ubuntu laptop on wireless network","carlosgq",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"Help Desk::UNIX/Linux"," Voice"," Linux",null," PC"," Network:Wireless",null,null,null," Linux,  Network:Wireless,  PC,  Voice"]
[1329363,"Help Desk::Accounts","new","Re: [istweb] Creating an MIT mail account in Entourage","jaxtell1@gmail.com",null,null,2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329365,"Help Desk::Accounts","new","Request for stir.svn list from user vgoyal","vgoyal","Electrical Engineering-Computer Science","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329368,"Help Desk::Call Center","new","FW: execed_marketing@mit.edu","cfeeney","Sloan School of Management","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329386,"RCC::NorthWest","open","wireless request in NW35","dchhan","Health Sciences & Technology","Current Student",2010,8,"2010-08-31","2010-08-31",null,"2010-08-31",0,null,0,null,null,"RCC::NorthWest",null," Windows Vista",null," PC",null,null,null,null," PC,  Windows Vista"]
[1329400,"Help Desk::Accounts","new","Gerd Bennewirtz und Peter Ehlers - Der Erpressung ¿¿berf¿¿hrt - Pleite","adg9291i@aol.com",null,null,2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329405,"Help Desk::Accounts","new","Request for 2012Cranes list from user lgrillon","lgrillon","Management","Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329407,"Mobile Devices","new","Form submission from: BlackBerry Enterprise Server Request","efeldman",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Mobile Devices"]
[1329410,"Help Desk::Accounts","new","Locker Request for 6.376","brunogr","Electrical Eng & Computer Sci","Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329411,"Help Desk::Accounts","new","Requesting migration to Exchange","wchung",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329412,"Help Desk::Accounts","new","Request for moneycluster list from user graceyao","graceyao","Biology","Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329417,"Help Desk::Call Center","resolved","Re: Request to use ML space for event","grinich@media.mit.edu",null,null,2010,8,"2010-08-31","2010-08-31","2010-08-31",null,null,"2010-08-31",0,0,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329420,"Help Desk::Service Center","new","Forget about your auditor - You've got bigger problems","smartstream@techmags.com",null,null,2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Service Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329422,"Help Desk::Call Center","new","Inability to get SAPgui 7.10 to work on my XP computer","guth","Physics","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329443,"Help Desk::Call Center","new","Stellar website for 15.093J","pokutta","Sloan School of Management","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329445,"Help Desk::Call Center","new","XP SP3 download","andymuto","Mechanical Engineering","Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329452,"Help Desk::Accounts","new","Request for administrative-systems-comment@mit.edu list from user lcollier","lcollier","Information Services & Technology","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329453,"Help Desk::Accounts","new","Request for administrative-systems-comment@mit.edu list from user lcollier","lcollier","Information Services & Technology","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329454,"Help Desk::Call Center","new","Email Problem","fryemc","Mechanical Engineering","Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329457,"Help Desk::Call Center","new","Re: Windows XP Pro upgrade - student download","erik.chan@gmail.com",null,null,2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329461,"Help Desk::Call Center","new","Corrupted Default Settings on DebAthena","maddox",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329472,"Help Desk::Call Center","new","Course Locker Web and Permissions.","ihutch","Nuclear Science and Engineering","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329476,"Help Desk::Accounts","new","Request for penguins@mit.edu list from user sasmith@mit.edu","sasmith","Management","Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329485,"RCC::NorthWest","resolved","wireless request in NW86","dongniz",null,"Non Current Student",2010,8,"2010-08-31","2010-09-01","2010-09-01","2010-08-31",0,"2010-09-01",0,1,null,"RCC::NorthWest",null," Windows 7",null," PC",null,null,null,null," PC,  Windows 7"]
[1329495,"Help Desk::Accounts","new","Request for Pelicans2012 list from user cjroth","cjroth","Management","Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329496,"RCC::EastCampus","new","install request in M64","erikchen","Mathematics","Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"RCC::EastCampus",null," Windows 7",null," PC",null,null,null,null," PC,  Windows 7"]
[1329497,"Help Desk::Accounts","new","email account assistance","eppinger","Sloan School of Management","Current Employee",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329512,"Help Desk::Call Center","new","yPYHnSfeWAMhVv","otto.doctor@gmail.com",null,null,2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329513,"Help Desk::Call Center","new","TWXNJhnoIjKWsu","AlehandroDAO@gmail.com",null,null,2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329516,"Help Desk::Call Center","new","nXhlnAbjiNGbXMRf","mclocks@gmail.com",null,null,2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329517,"Help Desk::Call Center","new","KYSZBqKvgCCrI","shpagonov@avtopartiya.com",null,null,2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329518,"Help Desk::Call Center","new","I need GIMP on athena","kiarash",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center",null," Linux",null," Athena",null,null,null,null," Athena,  Linux"]
[1329521,"Help Desk::Call Center","new","TSM on Windows 7 64bit","dctanugi",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Call Center"," E-Mail",null,null,null,null,null,null,null," E-Mail"]
[1329526,"Help Desk::Accounts","new","Request for Atlantic-Gulls2012 list from user sid21","sid21",null,"Non Current Student",2010,8,"2010-08-31","2010-08-31",null,null,null,null,0,null,null,"Help Desk::Accounts"," E-Mail",null,null,null,null,null,null,null," E-Mail"]

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[null,"N of Days",{"$f":"COUNT(E:E)","v":62}]
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[null,"Average",{"$f":"C6/C5","v":89.91935483870968},null,"TktExists",1,null,null,"TktExists",1,null,null,"MITRole","Current Employee",null,null,"MITRole","Current Student",null,null,"MITRole","Moira Account",null,null,"MITRole","Non Current Employee",null,null,"MITRole","Non Current Student",null,null,"MITRole",0,null,"TktExists",1,null,"TktExists",1]
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[null,"Net work days",{"$f":"NETWORKDAYS(MIN(E:E),MAX(E:E))","v":44},null,"2010-07-01",120,null,null,0,978,null,null,"clay",9,null,null,"jessieli",1,null,null,"eliad",4,null,null,"barrasso",3,null,null,"s_chan",1,null,null,"unknown",67,null,0,1748,null,"MECHANICAL ENGINEERING, DEPARTMENT OF",397]
[null,"total Tickets",{"$f":"C6","v":5575},null,"2010-07-02",98,null,null,"Current Employee",2823,null,null,"karenj",7,null,null,"edd_d",25,null,null,"mrhalp",8,null,null,"bevkt",4,null,null,"mcguyton",1,null,null,"N/A",182,null,"Mechanical Engineering",231,null,"ELECTRICAL ENGINEERING & COMPUTER SCIENCE, DEPT OF",335]
[null,"Average",{"$f":"C11/C10","v":126.70454545454545},null,"2010-07-03",10,null,null,"Current Student",1015,null,null,"adeveau",1,null,null,"adehnert",1,null,null,"mikhailm",2,null,null,"kwarner",2,null,null,"rabbif",2,null,null,"NotificationService@sylantro.mit.edu",6,null,"Sloan School of Management",172,null,"INFORMATION SERVICES & TECHNOLOGY",327]
[null,null,null,null,"2010-07-04",4,null,null,"Non Current Student",503,null,null,"maboudou",4,null,null,"olayemio",1,null,null,"lura",4,null,null,"pgf",1,null,null,"lcevans",1,null,null,"SHUNT3@PARTNERS.ORG",5,null,"Information Services & Technology",171,null,"CHEMICAL ENGINEERING, DEPARTMENT OF",222]
[null,null,null,null,"2010-07-05",21,null,null,"Moira Account",134,null,null,"melliff",6,null,null,"mitcho",3,null,null,"rpringle",4,null,null,"nadeem",1,null,null,"jhurwitz",6,null,null,"eleonore@mit.edu",1,null,"Electrical Eng & Computer Sci",157,null,"CIVIL AND ENVIRONMENTAL ENGINEERING, DEPARTMENT OF",219]
[null,null,null,null,"2010-07-06",132,null,null,"Non Current Employee",119,null,null,"ahorn",7,null,null,"mdjesus",6,null,null,"gilmat",1,null,null,"kjamison",1,null,null,"pdhyun",1,null,null,"EGT@space.MIT.EDU",3,null,"Chemical Engineering",129,null,"BIOLOGY, DEPARTMENT OF",173]
[null,null,null,null,"2010-07-07",138,null,null,"Non Current Employee - Old",3,null,null,"reale",3,null,null,"lilen",1,null,null,"jmthomas",1,null,null,"non",2,null,null,"dloginov",2,null,null,"baptist@mit.edu",2,null,"Physics",116,null,"PHYSICS, DEPARTMENT OF",169]
[null,null,null,null,"2010-07-08",109,null,null,"Grand Total",5575,null,null,"byg",2,null,null,"dwu1",1,null,null,"acrede",3,null,null,"barnesm",2,null,null,"tjrivera",1,null,null,"eaufiero@MIT.EDU",5,null,"Biology",114,null,"AERONAUTICS AND ASTRONAUTICS, DEPARTMENT OF",165]
[null,null,null,null,"2010-07-09",95,null,null,null,null,null,null,"barbra",1,null,null,"eaphilli",1,null,null,"jherms",1,null,null,"jbjoo",1,null,null,"nokeeffe",3,null,null,"callcenter@wi.mit.edu",8,null,"Libraries",106,null,"MATERIALS SCIENCE AND ENGINEERING, DEPARTMENT OF",164]
[null,null,null,null,"2010-07-10",11,null,null,null,null,null,null,"jessmith",7,null,null,"chenl",3,null,null,"lbenuzzi",1,null,null,"haaheo",3,null,null,"cfgold",1,null,null,"lberard@PLANT.MIT.EDU",6,null,"Chemistry",100,null,"CHEMISTRY, DEPARTMENT OF",157]
[null,null,null,null,"2010-07-11",23,null,null,null,null,null,null,"amh",3,null,null,"eipark",1,null,null,"jdudleyk",1,null,null,"jbink",1,null,null,"vgabela",1,null,null,"gpickard@MIT.EDU",1,null,"Civil and Environmental Engineering",94,null,"LIBRARIES",148]
[null,null,null,null,"2010-07-12",118,null,null,"Unique IDs (copied from columns over there)",null,null,null,"gwolf",1,null,null,"sparr",1,null,null,"sajacobs",1,null,null,"marystew",1,null,null,"counter",1,null,null,"mark.bathe@MIT.EDU",1,null,"Aeronautics and Astronautics",90,null,"BIOLOGICAL ENGINEERING",135]
[null,null,null,null,"2010-07-13",134,null,null,"(blank)",{"$f":"AG4","v":591},null,null,"irishman",2,null,null,"longphan",1,null,null,"isaacd",1,null,null,"aakins",1,null,null,"marck",1,null,null,"davefoss@MIT.EDU",1,null,"Management",66,null,"BRAIN AND COGNITIVE SCIENCES, DEPARTMENT OF",131]
[null,null,null,null,"2010-07-14",109,null,null,"Current Employee",{"$f":"M4","v":1611},null,null,"tfitz",5,null,null,"hannahr",1,null,null,"jrickert",1,null,null,"preston",1,null,null,"nmg",1,null,null,"netreply@us.ibm.com",1,null,"Brain & Cognitive Sciences",59,null,"EARTH, ATMOSPHERIC, & PLANETARY SCIENCES, DEPT OF",116]
[null,null,null,null,"2010-07-15",97,null,null,"Current Student",{"$f":"Q4","v":789},null,null,"jag",2,null,null,"dykesk",2,null,null,"sgleason",4,null,null,"aepawl",1,null,null,"anniecia",2,null,null,"smartstream@techmags.com",14,null,"Architecture",58,null,"ARCHITECTURE, DEPARTMENT OF",113]
[null,null,null,null,"2010-07-16",114,null,null,"Moira Account",{"$f":"U4","v":100},null,null,"jbelbin",12,null,null,"jhamrick",1,null,null,"dbonilla",1,null,null,"yih",1,null,null,"tsatter",1,null,null,"ster@mit.edu",1,null,"Economics",56,null,"HARVD-MIT DIVISION OF HEALTH SCIENCES & TECHNOLOGY",109]
[null,null,null,null,"2010-07-17",11,null,null,"Non Current Employee",{"$f":"Y4","v":94},null,null,"kirky",9,null,null,"cnewell",1,null,null,"e_levine",1,null,null,"brobison",1,null,null,"sjrahi",1,null,null,"mfletche",1,null,"Lincoln Laboratory",55,null,"LINCOLN LABORATORY",82]
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[null,null,null,null,"2010-07-19",115,null,null,null,{"$f":"SUM(J22:J27)","v":3593},null,null,"kerrigan",2,null,null,"drews",5,null,null,"seamans",1,null,null,"katiel",1,null,null,"jbarnold",1,null,null,"bernstn@mit.edu",1,null,"Urban Studies & Planning",51,null,"ECONOMICS, DEPARTMENT OF",76]
[null,null,null,null,"2010-07-20",115,null,null,"Other (moira + (blank))",{"$f":"J22+J25","v":691},null,null,"ginad",8,null,null,"saakl",2,null,null,"rgupta13",1,null,null,"jdeutsch",2,null,null,"anova",1,null,null,"jcorrea@wi.mit.edu",1,null,"Koch Inst - Integrative Cancer Research",50,null,"Koch Inst - Integrative Cancer Research",75]
[null,null,null,null,"2010-07-21",104,null,null,null,null,null,null,"bbrown",10,null,null,"ttannis",1,null,null,"hhn",2,null,null,"rgertsen",2,null,null,"kiarash",3,null,null,"ecastill@MIT.EDU",1,null,"Civil and Environmental Eng",47,null,"NUCLEAR SCIENCE AND ENGINEERING",71]
[null,null,null,null,"2010-07-22",99,null,null,"Top 25 DLCs (copied from way over there)",null,null,null,"lorettam",4,null,null,"cdluna",1,null,null,"pdvorak",1,null,null,"hanlimc",1,null,null,"jialanw",1,null,null,"mfoundas@PLANT.MIT.EDU",3,null,"Earth, Atmospheric &  Planetary Sciences",46,null,"MATHEMATICS, DEPARTMENT OF",65]
[null,null,null,null,"2010-07-23",104,null,1,{"$f":"AM10","v":"MECHANICAL ENGINEERING, DEPARTMENT OF"},397,null,null,"aed",15,null,null,"meizuo",3,null,null,"gojeff",1,null,null,"bbroder",1,null,null,"jalman",1,null,null,"dblum@math.mit.edu",1,null,"Biological Engineering",45,null,"Unknown",65]
[null,null,null,null,"2010-07-24",14,null,2,"ELECTRICAL ENGINEERING & COMPUTER SCIENCE, DEPT OF",335,null,null,"london",4,null,null,"rahulraj",1,null,null,"lherrero",1,null,null,"dholmes",1,null,null,"gipyls",1,null,null,"gelinas@mit.edu",1,null,"Engineering Systems Division",44,null,"RESEARCH LABORATORY OF ELECTRONICS",59]
[null,null,null,null,"2010-07-25",10,null,3,"INFORMATION SERVICES & TECHNOLOGY",327,null,null,"hrose",4,null,null,"golkar",1,null,null,"kagoodni",3,null,null,"arader",1,null,null,"dvorak42",1,null,null,"sweettea@MIT.EDU",1,null,"Materials Science and Eng",43,null,"MEDICAL DEPARTMENT",55]
[null,null,null,null,"2010-07-26",121,null,4,"CHEMICAL ENGINEERING, DEPARTMENT OF",222,null,null,"vmoss",5,null,null,"andymuto",2,null,null,"jdixon",1,null,null,"babak",1,null,null,"mattan",1,null,null,"symanuel@yahoo.com",1,null,"Office of the Provost",40,null,"OFFICE OF THE PROVOST",54]
[null,null,null,null,"2010-07-27",110,null,5,"CIVIL AND ENVIRONMENTAL ENGINEERING, DEPARTMENT OF",219,null,null,"jtegos",2,null,null,"alanxu",1,null,null,"dalyk",1,null,null,"mmodell",1,null,null,"ixu",2,null,null,"jesikaharia@gmail.com",1,null,"Department of Biological Engineering",40,null,"FRESHMEN",50]
[null,null,null,null,"2010-07-28",115,null,6,"BIOLOGY, DEPARTMENT OF",173,null,null,"rbatista",7,null,null,"yfrothmd",1,null,null,"matt_4h",1,null,null,"jsnover",1,null,null,"jingf",1,null,null,"kurtb@MIT.EDU",1,null,"Electrical Engineering-Computer Science",40,null,"MIT ENERGY INITIATIVE",50]
[null,null,null,null,"2010-07-29",121,null,7,"PHYSICS, DEPARTMENT OF",169,null,null,"amomura",5,null,null,"nm313",1,null,null,"billk",1,null,null,"ahern",1,null,null,"asedeno",2,null,null,"benyami@actcom.net.il",1,null,"Mathematics",39,null,"PICOWER CENTER FOR LEARNING AND MEMORY",48]
[null,null,null,null,"2010-07-30",87,null,8,"AERONAUTICS AND ASTRONAUTICS, DEPARTMENT OF",165,null,null,"sean0138",2,null,null,"pouyak",1,null,null,"zplanner",1,null,null,"jcolson",1,null,null,"tait",1,null,null,"maureenc@mit.edu",4,null,"Harvard/MIT Division of HST",39,null,"HUMAN RESOURCES DEPARTMENT",46]
[null,null,null,null,"2010-07-31",16,null,9,"MATERIALS SCIENCE AND ENGINEERING, DEPARTMENT OF",164,null,null,"tdilwort",6,null,null,"kalex",1,null,null,"gstump",2,null,null,"dinc",2,null,null,"arilevy",1,null,null,"schrage@mit.edu",1,null,"Medical",37,null,"OFFICE OF THE VP FOR INSTITUTE AFFAIRS",43]
[null,null,null,null,"2010-08-01",20,null,10,"CHEMISTRY, DEPARTMENT OF",157,null,null,"clesswin",1,null,null,"nagaraj",1,null,null,"brignole",1,null,null,"rgunder",1,null,null,"pasinee",1,null,null,"ratti@MIT.EDU",2,null,"Research Laboratory of Electronics",35,null,"DEAN FOR UNDERGRADUATE EDUCATION",43]
[null,null,null,null,"2010-08-02",164,null,11,"LIBRARIES",148,null,null,"aran",2,null,null,"amason",1,null,null,"kasper",1,null,null,"jdignaz",2,null,null,"tylor",2,null,null,"mjp@MIT.EDU",5,null,"Nuclear Science and Engineering",30,null,"DEAN FOR STUDENT LIFE",42]
[null,null,null,null,"2010-08-03",137,null,12,"BIOLOGICAL ENGINEERING",135,null,null,"cbdewart",2,null,null,"alomalo",1,null,null,"jmello",1,null,null,"mamat",1,null,null,"dionl",1,null,null,"rcrowley@MIT.EDU",3,null,"Brain and Cognitive Sciences",29,null,"PROGRAM IN SCIENCE, TECHNOLOGY, AND SOCIETY",42]
[null,null,null,null,"2010-08-04",150,null,13,"BRAIN AND COGNITIVE SCIENCES, DEPARTMENT OF",131,null,null,"emazique",4,null,null,"ymoret",8,null,null,"marandaj",1,null,null,"agreytak",1,null,null,"sergniko",4,null,null,"mobile-help@MIT.EDU",10,null,"MIT Press",27,null,"MIT PRESS",40]
[null,null,null,null,"2010-08-05",128,null,14,"EARTH, ATMOSPHERIC, & PLANETARY SCIENCES, DEPT OF",116,null,null,"elder",17,null,null,"tbo",1,null,null,"ebubis",2,null,null,"jgallien",1,null,null,"yunsk",1,null,null,"noon@mit.edu",1,null,"Political Science",27,null,"LABORATORY FOR NUCLEAR SCIENCE",39]
[null,null,null,null,"2010-08-06",118,null,15,"ARCHITECTURE, DEPARTMENT OF",113,null,null,"kcahill",1,null,null,"tkowalcz",1,null,null,"mmulcahy",2,null,null,"jr330",1,null,null,"ekeane",2,null,null,"woom@mit.edu",2,null,"Prog in Science, Technology, & Society",27,null,"POLITICAL SCIENCE, DEPARTMENT OF",37]
[null,null,null,null,"2010-08-07",16,null,16,"HARVD-MIT DIVISION OF HEALTH SCIENCES & TECHNOLOGY",109,null,null,"mcneillh",2,null,null,"kaduk",1,null,null,"pthapa",1,null,null,"gerthyl",1,null,null,"drewhill",1,null,null,"kmn__kat@hotmail.com",1,null,"Laboratory for Nuclear Science",27,null,"CENTER FOR INTERNATIONAL STUDIES",37]
[null,null,null,null,"2010-08-08",16,null,17,"LINCOLN LABORATORY",82,null,null,"sallyc",3,null,null,"wwinnie",1,null,null,"ataus",1,null,null,"pconant",1,null,null,"hammes",1,null,null,"sherry.lassiter@cba.mit.edu",1,null,"DUE Desktop Support",26,null,"OFFICE OF THE DEAN FOR GRADUATE EDUCATION",35]
[null,null,null,null,"2010-08-09",158,null,18,"ENGINEERING SYSTEMS DIVISION",82,null,null,"rmurray",4,null,null,"jegold",1,null,null,"pnuttall",1,null,null,"moskrin",1,null,null,"krg",1,null,null,"research@focus.com",8,null,"Office of the VP for Institute Affairs",25,null,"SCHOOL OF HUMANITIES, ARTS AND SOCIAL SCIENCES",34]
[null,null,null,null,"2010-08-10",124,null,19,"ECONOMICS, DEPARTMENT OF",76,null,null,"dsk",4,null,null,"rodmk",2,null,null,"pcammer",1,null,null,"mani",1,null,null,"kaji",1,null,null,"phimsopheap@yahoo.com",1,null,"Picower Institute for Learning & Memory",25,null,"ALUMNI ASSOCIATION",34]
[null,null,null,null,"2010-08-11",118,null,20,"Koch Inst - Integrative Cancer Research",75,null,null,"weissj",3,null,null,"coryli",1,null,null,"hpinto",1,null,null,"coveney",1,null,null,"emadum",1,null,null,"joosiong@smart.mit.edu",2,null,"Alumni Association",25,null,"PLASMA SCIENCE AND FUSION CENTER",33]
[null,null,null,null,"2010-08-12",111,null,21,"NUCLEAR SCIENCE AND ENGINEERING",71,null,null,"tjm",6,null,null,"frandsen",1,null,null,"agraf2",1,null,null,"kcunning",1,null,null,"kkrontir",1,null,null,"davidgordon.wilson@gmail.com",1,null,"Residential Life Programs",24,null,"EDUCATIONAL COMPUTING INITIATIVES, CENTER FOR",32]
[null,null,null,null,"2010-08-13",96,null,22,"MATHEMATICS, DEPARTMENT OF",65,null,null,"cdh",2,null,null,"rishia",1,null,null,"svgotrik",1,null,null,"kneville",1,null,null,"ds1",3,null,null,"LEEG@MIT.EDU",1,null,"MIT Energy Initiative",24,null,"DIVISION OF COMPARATIVE MEDICINE",32]
[null,null,null,null,"2010-08-14",9,null,23,"Unknown",65,null,null,"gscot",6,null,null,"jsschenk",1,null,null,"anthonym",1,null,null,"acentro",1,null,null,"gideonl",3,null,null,"soljacic@MIT.EDU",1,null,"Plasma Science and Fusion Center",23,null,"CENTER FOR TRANSPORTATION & LOGISTICS",30]
[null,null,null,null,"2010-08-15",12,null,24,"RESEARCH LABORATORY OF ELECTRONICS",59,null,null,"markep",3,null,null,"nahyunc",2,null,null,"elianae",1,null,null,"mforeman",1,null,null,"ekilbane",1,null,null,"shansky@mit.edu",1,null,"Music and Theater Arts Section",22,null,"CENTER FOR SPACE RESEARCH",30]
[null,null,null,null,"2010-08-16",145,null,25,"MEDICAL DEPARTMENT",55,null,null,"kesimons",3,null,null,"powerss",3,null,null,"dbrennan",1,null,null,"devries",1,null,null,"spadilla",1,null,null,"osptony@MIT.EDU",2,null,"Center for International Studies",22,null,"MCGOVERN INSTITUTE FOR BRAIN RESEARCH",30]
[null,null,null,null,"2010-08-17",122,null,26,"OFFICE OF THE PROVOST",54,null,null,"heatherf",5,null,null,"robj",2,null,null,"akunzi",1,null,null,"ragone",1,null,null,"asabatin",1,null,null,"vdavenpo@MIT.EDU",3,null,"Health Sciences & Technology",22,null,"MUSIC AND THEATER ARTS SECTION",29]
[null,null,null,null,"2010-08-18",148,null,27,"FRESHMEN",50,null,null,"mmoran",2,null,null,"gdb",5,null,null,"uri",1,null,null,"babi",3,null,null,"alf_a",1,null,null,"learning@coradiant.com",1,null,"Earth, Atmos & Planetary Sci",21,null,"LINGUISTICS AND PHILOSOPHY, DEPARTMENT OF",29]
[null,null,null,null,"2010-08-19",121,null,null,null,null,null,null,"j_morris",25,null,null,"gaoude",3,null,null,"kpercy",1,null,null,"ewoldt",1,null,null,"mhuang",2,null,null,"jrun4life@dmv.com",1,null,"McGovern Institute for Brain Research",21,null,"MEDIA LABORATORY",28]
[null,null,null,null,"2010-08-20",108,null,null,null,null,null,null,"sfay",4,null,null,"ajacobi",1,null,null,"mshughes",1,null,null,"jeremyy",1,null,null,"paultu",1,null,null,"dillard@MIT.EDU",2,null,"Division of Comparative Medicine",21,null,"DAPER ADMINISTRATION",28]
[null,null,null,null,"2010-08-21",12,null,null,null,null,null,null,"sgoldman",8,null,null,"gpn",1,null,null,"nreppucc",2,null,null,"giodn",1,null,null,"nwadhwa",2,null,null,"Fred_Pryor_Seminars@busenetwork.net",4,null,"Urban Studies and Planning",21,null,"SCHOOL OF ENGINEERING",27]
[null,null,null,null,"2010-08-22",25,null,null,null,null,null,null,"jundzilo",7,null,null,"nswenson",2,null,null,"tbistany",2,null,null,"rslott",1,null,null,"rleena",2,null,null,"tomas@icelandair.is",2,null,"DAPER Administration",20,null,"PROGRAM IN WRITING AND HUMANISTIC STUDIES",26]
[null,null,null,null,"2010-08-23",146,null,null,null,null,null,null,"mrapa",1,null,null,"ttsuchid",1,null,null,"sjpalmer",2,null,null,"turano",1,null,null,"praveens",1,null,null,"bv@media.mit.edu",1,null,"Center for Transportation & Logistics",20,null,"LAB FOR MANUFACTURING & PRODUCTIVITY",26]
[null,null,null,null,"2010-08-24",130,null,null,null,null,null,null,"pearlin",4,null,null,"gcorral",1,null,null,"kkanda",1,null,null,"pkearney",1,null,null,"lsomoza",1,null,null,"abhishek.bhartia@bhartia.com",1,null,"School of Humanities, Arts, & Social Sci",19,null,"COMP SCI & ARTIFICIAL INTELLIGENCE LAB",26]
[null,null,null,null,"2010-08-25",142,null,null,null,null,null,null,"njannini",5,null,null,"pamelac",1,null,null,"gtrail",2,null,null,"lauren_b",1,null,null,"cbehle",1,null,null,"valtex@plant.mit.edu",1,null,"Ofc of the Dean for Graduate Education",19,null,"DEAN FOR STUDENT LIFE-ADMINISTRATION",25]
[null,null,null,null,"2010-08-26",120,null,null,"TktExists",1,null,null,"ayar",2,null,null,"alan_r",1,null,null,"krauben",1,null,null,"icashen",1,null,null,"iwenchen",1,null,null,"lombardo@ll.mit.edu",1,null,"Comp Sci & Artificial Intelligence Lab",18,null,"MATERIALS PROCESSING CENTER",25]
[null,null,null,null,"2010-08-27",118,null,null,"Queue","(Multiple Items)",null,null,"cbutters",4,null,null,"angieyen",1,null,null,"shreckep",1,null,null,"singerd",3,null,null,"egeorg",1,null,null,"Helin@med.mit.edu",1,null,"Human Resources",18,null,"ADMISSIONS OFFICE",24]
[null,null,null,null,"2010-08-28",14,null,null,null,null,null,null,"egt",5,null,null,"meyerd",2,null,null,"nmatthew",1,null,null,"yolanda",3,null,null,"rhj",1,null,null,"sa21012",1,null,"Lab for Manufacturing & Productivity",18,null,"SLOAN SCHOOL OF MANAGEMENT",22]
[null,null,null,null,"2010-08-29",23,null,null,"Row Labels","Count of Ticket",null,null,"maryz",3,null,null,"gyz",1,null,null,"jmer",1,null,null,"decourt",1,null,null,"balmeida",1,null,null,"ydmao@mit.edu",1,null,"HQ, Information Services & Technology",16,null,"LITERATURE SECTION",21]
[null,null,null,null,"2010-08-30",169,null,null," E-Mail",2989,null,null,"peloquin",4,null,null,"griffdr",3,null,null,"dtsang",1,null,null,"mattuck",2,null,null,"anikag",3,null,null,"aggarwale@ll.mit.edu",1,null,"Kavli Inst for Astrophysics & Space Rsrh",16,null,"LEMELSON / MIT PROGRAM",20]
[null,null,null,null,"2010-08-31",173,null,null,0,148,null,null,"sarra",3,null,null,"sfaih",2,null,null,"donnac",1,null,null,"sunjw",1,null,null,"bryankoo",1,null,null,"christina.strezo@ll.mit.edu",1,null,"Center for Technology, Policy & Ind Dev",15,null,"AUDIT DIVISION",20]
[null,null,null,null,null,null,null,null," Voice",2096,null,null,"sburke",6,null,null,"cyrillan",2,null,null,"abalgera",1,null,null,"dryfoo",1,null,null,"twhay",1,null,null,"manuelcebrianramos@gmail.com",1,null,"Media Laboratory",15,null,"CENTER FOR TECHNOLOGY, POLICY, & INDUSTRIAL DEVELP",20]
[null,null,null,null,null,null,null,null," Walkin",134,null,null,"tclewley",5,null,null,"llok",1,null,null,"dmyrick",1,null,null,"ryangray",1,null,null,"gcasara",1,null,null,"greginboston@gmail.com",1,null,"Admissions Office",15,null,"PUBLIC SERVICE CENTER",20]
[null,null,null,null,null,null,null,null," V-Mail",2,null,null,"kseiden",8,null,null,"jmoeller",1,null,null,"deutschj",2,null,null,"wachman",1,null,null,"mew2",1,null,null,"sofia.berinstein@gmail.com",1,null,"Microsystems Technology Laboratories",14,null,"FOREIGN LANGUAGES & LITERATURES SECTION",19]
[null,null,null,null,null,null,null,null," Internal",6,null,null,"pmn",16,null,null,"marikom",2,null,null,"mlbuck",1,null,null,"ebip",1,null,null,"mlord",1,null,null,"dvorak@wi.mit.edu",1,null,"Materials Processing Center",14,null,"MICROSYSTEMS TECHNOLOGY LABORATORIES",17]
[null,null,null,null,null,null,null,null," Referral",3,null,null,"patdixon",2,null,null,"kofiani",2,null,null,"janspad",1,null,null,"jrt",1,null,null,"dmcdona",1,null,null,"unm",1,null,"Program in Writing & Humanistic Studies",14,null,"ADMINISTRATIVE SERVICES:CHEM E/M S & E",17]
[null,null,null,null,null,null,null,null," Web",1,null,null,"annals",3,null,null,"barrym",2,null,null,"masoud",1,null,null,"lirot",1,null,null,"haohu",4,null,null,"whitney.eng@gmail.com",1,null,"Nuclear Engineering",14,null,"DAPER INTERCOLLEGIATE SPORTS",17]
[null,null,null,null,null,null,null,null,"Grand Total",5379,null,null,"djbroder",10,null,null,"rcampa",1,null,null,"mtom92",1,null,null,"shima",1,null,null,"cochranc",1,null,null,"bryt@csail.MIT.EDU",1,null,"Institute Professors",13,null,"HOUSING, DEPARTMENT OF",16]
[null,null,null,null,null,null,null,null,null,null,null,null,"davcohen",2,null,null,"mparness",1,null,null,"janorton",1,null,null,"cweintra",1,null,null,"wrp",1,null,null,"mbronstein@sloan.mit.edu",1,null,"Dean for Student Life-Administration",13,null,"OFFICE OF THE PRESIDENT",16]
[null,null,null,null,null,null,null,null,null,null,null,null,"cgamon",2,null,null,"csamolis",1,null,null,"mahdokht",1,null,null,"mastovsk",1,null,null,"lgresko",1,null,null,"ajl@MIT.EDU",1,null,"Literature Section",13,null,"OPERATIONS RESEARCH CENTER",16]
[null,null,null,null,null,null,null,{"$f":"GETPIVOTDATA(\"Ticket\",$I$69,\"Method\",\" E-Mail\")/GETPIVOTDATA(\"Ticket\",$I$69)","v":0.55567949432980113},"Email",null,null,null,"esdeb",2,null,null,"khu",4,null,null,"asyavuz",1,null,null,"apita",2,null,null,"jweinst",3,null,null,"kson0701@gmail.com",1,null,"Haystack Observatory",13,null,"FRANCIS BITTER MAGNET LABORATORY",16]
[null,null,null,null,null,null,null,{"$f":"GETPIVOTDATA(\"Ticket\",$I$69,\"Method\",\" Voice\")/GETPIVOTDATA(\"Ticket\",$I$69)","v":0.3896635062279234},"Voice",null,null,null,"deborah",2,null,null,"xshi",1,null,null,"lhorgan",1,null,null,"lindaw",1,null,null,"sherman1",1,null,null,"laraine.caldwell@vanderbilt.edu",1,null,"Ctr for Education Computing Initiatives",12,null,"PROGRAM IN COMPARATIVE MEDIA STUDIES",16]
[null,null,null,null,null,null,null,{"$f":"GETPIVOTDATA(\"Ticket\",$I$69,\"Method\",\" Walkin\")/GETPIVOTDATA(\"Ticket\",$I$69)","v":2.4911693623350065E-2},"WalkIn",null,null,null,"murcott",3,null,null,"dmishra",1,null,null,"abowen",1,null,null,"andersen",1,null,null,"neri",1,null,null,"leetrifman@prodigy.net",2,null,"Public Service Center",12,null,"AUDIO VISUAL SERVICES",15]
[null,null,null,null,null,null,null,{"$f":"GETPIVOTDATA(\"Ticket\",$I$69,\"Method\",0)/GETPIVOTDATA(\"Ticket\",$I$69)","v":2.7514407882506042E-2},"(blank) (email, most likely)",null,null,null,"jcolon",9,null,null,"brandons",1,null,null,"tsong",1,null,null,"hkamal",2,null,null,"jojo",2,null,null,"gstump@csail.mit.edu",1,null,"Administrative Services: Chem E/DMSE",11,null,"HAYSTACK OBSERVATORY",15]
[null,null,null,null,null,null,null,{"$f":"1-SUM(H81:H84)","v":2.2308979364192849E-3},"Other",null,null,null,"pvarley",7,null,null,"wrvb",1,null,null,"subbiah",1,null,null,"jcarter",1,null,null,"stalcott",1,null,null,"peter.hanti@gmail.com",1,null,"Facilities Administration",11,null,"INSTITUTE PROFESSORS",15]
[null,null,null,null,null,null,null,null,null,null,null,null,"kafka",2,null,null,"epridgen",2,null,null,"morrisj",1,null,null,"ftilley",1,null,null,"ryusuke",1,null,null,"lcjen@MIT.EDU",1,null,"School of Engineering",11,null,"OFFICE OF SPONSORED PROGRAMS",14]
[null,null,null,null,null,null,null,{"$f":"H81+H84","v":0.58319390221230716},"email and blank together",null,null,null,"kfosher",2,null,null,"stefanie",2,null,null,"jenwhite",2,null,null,"joshi",1,null,null,"terryhu",1,null,null,"vi3tgirl3000@yahoo.com",1,null,"Audio Visual Services",10,null,"CENTER FOR ENVIRONMENTAL HEALTH SCIENCES",14]
[null,null,null,null,null,null,null,null,"Voice",null,null,null,"mgibson",12,null,null,"ablaesi",1,null,null,"goch",1,null,null,"depasqua",2,null,null,"coe",2,null,null,"lhlhenry@alum.mit.edu",1,null,"History Section",10,null,"EDGERTON CENTER",14]
[null,null,null,null,null,null,null,null,null,null,null,null,"mlinden",1,null,null,"tescu",1,null,null,"m_v",1,null,null,"lruther",2,null,null,"rinehart",1,null,null,"shoaiba@lums.edu.pk",2,null,"Office of the President",10,null,"HISTORY SECTION",13]
[null,null,null,null,null,null,null,null,null,null,null,null,"jsabio",8,null,null,"anncai",1,null,null,"jcourt",1,null,null,"chryseis",1,null,null,"lgozalo",2,null,null,"mlaverty@zlc.edu.es",1,null,"Technology Development Program",10,null,"NUCLEAR REACTOR LABORATORY",12]
[null,null,null,null,null,null,null,null,"Call Center only Method",null,null,null,"gabamac",1,null,null,"uferner",1,null,null,"cherylm",1,null,null,"feinberg",1,null,null,"tberger",1,null,null,"chris@indigodigital.com",1,null,"Technology and Policy Program",10,null,"OFFICE OF THE GENERAL COUNSEL",12]
[null,null,null,null,null,null,null,null,"TktExists",1,null,null,"tzh",2,null,null,"tcong",1,null,null,"kshaffer",1,null,null,"castrola",1,null,null,"abari",2,null,null,"carlacampbell3@gmail.com",1,null,"Center for Matl Science and Engineering",10,null,"ACADEMIC MEDIA PRODUCTION SERVICES",12]
[null,null,null,null,null,null,null,null,"Queue","(Multiple Items)",null,null,"toxop",3,null,null,"steccc",1,null,null,"sklemm",1,null,null,"cleamon",1,null,null,"yerkes",1,null,null,"mauricepang@gmail.com",1,null,"Campus Activities Complex",9,null,"LEGATUM CENTER",11]
[null,null,null,null,null,null,null,null,null,null,null,null,"kfjensen",1,null,null,"taylorg",1,null,null,"ceymrao",1,null,null,"jscollin",1,null,null,"livlb31",1,null,null,"yingsong@northwestern.edu",1,null,"Copy Technology Centers",9,null,"CORPORATE RELATIONS/INDUSTRIAL LIAISON PROGRAM",11]
[null,null,null,null,null,null,null,null,"Row Labels","Count of Ticket",null,null,"ssussman",6,null,null,"amrit",1,null,null,"jguild",1,null,null,"armommy",1,null,null,"klsilves",1,null,null,"jsk.int@cbs.dk",1,null,"Edgerton Center",9,null,"MIT CAREER DEVELOPMENT CENTER",11]
[null,null,null,null,null,null,null,null," E-Mail",1557,null,null,"knyzio",3,null,null,"geofft",4,null,null,"rnaud",1,null,null,"royhobbs",1,null,null,"syao",1,null,null,"markel@media.mit.edu",1,null,"Office of Development Services",9,null,"SCHOOL DEVELOPMENT SERVICES, OFFICE OF",11]
[null,null,null,null,null,null,null,null,0,26,null,null,"cjbeal",1,null,null,"kmh2011",2,null,null,"kelseyp",1,null,null,"nustariz",1,null,null,"tkansal",1,null,null,"katherinepfeifer@yahoo.com",1,null,"Francis Bitter Magnet Laboratory",9,null,"CENTER FOR MATERIALS SCIENCE AND ENGINEERING",11]
[null,null,null,null,null,null,null,null," Voice",1937,null,null,"sdowdy",2,null,null,"jbialk",1,null,null,"schabd",1,null,null,"amhansen",1,null,null,"dctanugi",3,null,null,"ks@dgt.net",1,null,"Student Financial Services",9,null,"MUSEUM",11]
[null,null,null,null,null,null,null,null," Walkin",69,null,null,"cathi",2,null,null,"soller",1,null,null,"jogomes",1,null,null,"myapoe",1,null,null,"yenahan",1,null,null,"jatraina@gmail.com",1,null,"Foreign Languages & Literatures Section",9,null,"SEA GRANT COLLEGE PROGRAM",10]
[null,null,null,null,null,null,null,null," V-Mail",1,null,null,"rachel",4,null,null,"jbaraban",1,null,null,"magliaro",1,null,null,"gblander",1,null,null,"rchoi",1,null,null,"gcarrasc@MIT.EDU",1,null,"Global Education & Career Developmnt Ctr",9,null,"OPEN COURSE WARE",10]
[null,null,null,null,null,null,null,null," Internal",2,null,null,"jforestr",3,null,null,"mbmattes",3,null,null,"jspeece",1,null,null,"nregnier",1,null,null,"ohad",2,null,null,"kronrod@mscc.huji.ac.il",1,null,"Operations Research",9,null,"CAMPUS ACTIVITIES COMPLEX",10]
[null,null,null,null,null,null,null,null,"Grand Total",3592,null,null,"malone",1,null,null,"wasan79",1,null,null,"tab",1,null,null,"jmcclure",1,null,null,"sfleisch",1,null,null,"esmccourt@gmail.com",1,null,"Center for Global Change Science",8,null,"ENVIRONMENTAL HEALTH AND SAFETY, OFFICE OF",10]
[null,null,null,null,null,null,null,null,null,null,null,null,"marygal",3,null,null,"cholas",1,null,null,"gdunbar",1,null,null,"xzhao",1,null,null,"rvill",1,null,null,"harrisonchen@gmail.com",1,null,"Credit Union",8,null,"COPY TECHNOLOGY CENTERS",10]
[null,null,null,null,null,null,null,null,null,null,null,null,"lmeinke",6,null,null,"srimano",1,null,null,"gsantana",1,null,null,"Grand Total",119,null,null,"cketcham",2,null,null,"chenny@sloan.mit.edu",1,null,"Educational Innovation and Technology",8,null,"OFFICE OF MINORITY EDUCATION",10]
[null,null,null,null,null,null,null,{"$f":"GETPIVOTDATA(\"Ticket\",$I$95,\"Method\",\" E-Mail\")/GETPIVOTDATA(\"Ticket\",$I$95)","v":0.43346325167037864},"Email",null,null,null,"othomas",5,null,null,"kdubbs",1,null,null,"rredondo",1,null,null,null,null,null,null,"alampi",2,null,null,"sharonlisabenedict@gmail.com",1,null,"Legatum Center for Dev Entrepreneurship",8,null,"CREDIT UNION",10]
[null,null,null,null,null,null,null,{"$f":"GETPIVOTDATA(\"Ticket\",$I$95,\"Method\",\" Voice\")/GETPIVOTDATA(\"Ticket\",$I$95)","v":0.53925389755011133},"Voice",null,null,null,"cbates",3,null,null,"dzanfaly",1,null,null,"giordano",1,null,null,null,null,null,null,"estock",2,null,null,"skmcree@mit.edu",1,null,"Linguistics and Philosophy",8,null,"CENTER FOR REAL ESTATE",10]
[null,null,null,null,null,null,null,null,"Walkin",null,null,null,"jkastorf",19,null,null,"avivo",1,null,null,"shasen",1,null,null,null,null,null,null,"clostrit",1,null,null,"tarasri@aol.com",1,null,"Student Activities",8,null,"LIST VISUAL ARTS CENTER",9]
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[null,null,null,null,null,null,null,null,null,null,null,null,"rcrowley",2,null,null,"sungki",1,null,null,null,null,null,null,null,null,null,null,"jaredlou",1,null,null,"cholbrow@mit.edu",1,null,"GL Ops & Reporting & Journal Vouchers",7,null,"School of Engineering-UPOP",5]
[null,null,null,null,null,null,null,null,null,null,null,null,"jsaucier",1,null,null,"ekrupcza",2,null,null,null,null,null,null,null,null,null,null,"cmsowa",1,null,null,"yal1@mit.edu",1,null,"DAPER Intercollegiate Sports",7,null,"DEAN FOR STUDENT LIFE - DEPARTMENT HEADS",5]
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[null,null,null,null,null,null,null,null,null,null,null,null,"jcoen",1,null,null,"macardin",2,null,null,null,null,null,null,null,null,null,null,"cchapman",1,null,null,"cliang@MIT.EDU",1,null,"Military Science",4]
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[null,null,null,null,null,null,null,null,null,null,null,null,"ericap",2,null,null,"morteza",2,null,null,null,null,null,null,null,null,null,null,"adnicker",1,null,null,"information@avaya.com",1,null,"Center for Biomedical Innovation",3]
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[null,null,null,null,null,null,null,null,null,null,null,null,"aravindv",3,null,null,"apleite",1,null,null,null,null,null,null,null,null,null,null,"munroec",1,null,null,"sleepforest123@gmail.com",1,null,"Office of the Arts",3]
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[null,null,null,null,null,null,null,null,null,null,null,null,"pspangle",2,null,null,"daniella",1,null,null,null,null,null,null,null,null,null,null,"mark_sg",2,null,null,"npena83@gmail.com",1,null,"Religious Life",2]
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[null,null,null,null,null,null,null,null,null,null,null,null,"dmarble",2,null,null,"paulate",2,null,null,null,null,null,null,null,null,null,null,"sarac",2,null,null,"crs10@comcast.net",1,null,"Center for Real Estate Develop",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"obuyuk",1,null,null,"rr11",1,null,null,null,null,null,null,null,null,null,null,"hford3",1,null,null,"Chongyang.Wang@tufts.edu",1,null,"Undesignated Sophomore",2]
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[null,null,null,null,null,null,null,null,null,null,null,null,"hli",7,null,null,"cokeke",2,null,null,null,null,null,null,null,null,null,null,"hrd",1,null,null,"arvin@mailmessenger.com",1,null,"Teaching & Learning Laboratory",2]
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[null,null,null,null,null,null,null,null,null,null,null,null,"jessicaj",2,null,null,"dighe",2,null,null,null,null,null,null,null,null,null,null,"jtullis",1,null,null,"brian.ortega@gmail.com",2,null,"Center for Biomedical Engineering",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"pmilt",3,null,null,"jgcwell",1,null,null,null,null,null,null,null,null,null,null,"jeffreyp",1,null,null,"sasha_talcott@yahoo.com",1,null,"Office of Major Agreements",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"mcfox",5,null,null,"mona09",1,null,null,null,null,null,null,null,null,null,null,"kacquah",2,null,null,"rps@haystack.mit.edu",1,null,"Office of the Vice President for Finance",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"bsantore",1,null,null,"ykmizu",1,null,null,null,null,null,null,null,null,null,null,"jgonagle",1,null,null,"jyclerge@MIT.EDU",1,null,"Earth System Initiative",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"siggia",4,null,null,"jdtg",2,null,null,null,null,null,null,null,null,null,null,"inyoung",1,null,null,"dina_g@MIT.EDU",1,null,"Archaeology",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"jander",1,null,null,"casung",1,null,null,null,null,null,null,null,null,null,null,"ishanm",1,null,null,"mhm27@MIT.EDU",1,null,"SHASS Department Heads",2]
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[null,null,null,null,null,null,null,null,null,null,null,null,"ctitus",1,null,null,"ksshim",1,null,null,null,null,null,null,null,null,null,null,"divyaka",1,null,null,"tmehrman@gmail.com",1,null,"Anthropology Program",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"fdg",2,null,null,"singsing",1,null,null,null,null,null,null,null,null,null,null,"wuyi",1,null,null,"freimark@broadinstitute.org",1,null,"DLC Heads Science",1]
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[null,null,null,null,null,null,null,null,null,null,null,null,"chafe",2,null,null,"jabredth",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"crotchets.n.quasars@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ghwang",1,null,null,"ctaveras",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"tomasp@MIT.EDU",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"fhigson",1,null,null,"yueyang",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"bhbhushan@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"graybiel",3,null,null,"shuyu",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"SPeng@hparc.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"smallen",2,null,null,"dvannoni",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"akash.bhatia@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"booboo3",1,null,null,"paymon",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"pat.dayton@yahoo.com",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"hejzlar",1,null,null,"morase",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"isabella.tromba@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"dimattia",1,null,null,"ellann",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"mepr428@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"liberman",1,null,null,"avrublev",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"dorota.chapko@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"shuklan",1,null,null,"nkontop",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"ds-plus@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"apruden",2,null,null,"winman",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"sjj@MIT.EDU",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"dekyi",2,null,null,"paraiba",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"mockg@hotmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"stoner",1,null,null,"kono",2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"yasmine.doleyres@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"adarby",1,null,null,"rwstrat",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Administrative-Systems@MIT.EDU",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"laiwawu",1,null,null,"hhzhang",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"rberk@alum.mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"chrisleo",1,null,null,"stroot1",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"servizio@creditocooperativo.it",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"kgardner",2,null,null,"awimmer",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"davidlme@comcast.net",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"co16507",1,null,null,"woodrow",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"akarn77@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ebskol",1,null,null,"ruby1004",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"pcdemuth@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"pjtang",1,null,null,"a_mendoz",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"kirak@wi.mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"bergese",1,null,null,"moverlin",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"daniel.sotingco@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"smwest",1,null,null,"lwand",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"thais@sloan.mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"coy",1,null,null,"meiyic",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"GuptaSaurabh@johndeere.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"josephf",1,null,null,"kvsingh",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"estiy@bgu.ac.il",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"gallant",3,null,null,"sabago",2,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"dekane",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"sharris2",1,null,null,"sameer_m",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"chrisishere@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"fjflores",1,null,null,"poetro",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"dimalyan@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"zplanner",1,null,null,"kyigit",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"yr.bert@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"dtracey",1,null,null,"jkturner",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"sckhj83@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"mauro_",3,null,null,"bwil",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"ansgar.endress@m4x.org",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ortega",3,null,null,"mattjoss",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"uc211@cam.ac.uk",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"swinig",2,null,null,"curran",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"jaxtell1@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jbird",1,null,null,"leonidus",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"adg9291i@aol.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"hjacoby",1,null,null,"theyoon",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"grinich@media.mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"laurenm",1,null,null,"cuiyy",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"erik.chan@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"fee",2,null,null,"lynnjohn",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"otto.doctor@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"paulam",1,null,null,"wstyke",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"AlehandroDAO@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"wangal",4,null,null,"apca",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"mclocks@gmail.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"msmarple",2,null,null,"sjspicer",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"shpagonov@avtopartiya.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"alexam",1,null,null,"aullah",1,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Grand Total",978]
[null,null,null,null,null,null,null,null,null,null,null,null,"seungeun",1,null,null,"ososa",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"rrdasari",1,null,null,"shaya",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"edmund_w",1,null,null,"alhasan",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"alexp",2,null,null,"alinblzn",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"janetrev",1,null,null,"eperley",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"flemingl",1,null,null,"gdewitt",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"modarres",1,null,null,"kjmanke",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"kleppner",3,null,null,"wjnorris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"hmj",3,null,null,"yjlim",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"krisjohn",1,null,null,"bdawson",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"kwbrody",1,null,null,"srnaik",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"mamin",1,null,null,"colemanc",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"isabou",1,null,null,"cbennett",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"scwass",3,null,null,"sfarrahi",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"pjcorn",1,null,null,"jennyli",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"youcef",1,null,null,"pjvelez",3]
[null,null,null,null,null,null,null,null,null,null,null,null,"boccazzi",1,null,null,"jasonkim",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"nmessuri",3,null,null,"fatimah",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ncloutie",1,null,null,"zhud",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"cellas",1,null,null,"afarrell",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"kson",1,null,null,"lamus",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"kewinn",2,null,null,"ngarg",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"yanni",3,null,null,"ecreedon",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"klove",1,null,null,"edhawan",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"difley",1,null,null,"rcoh",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"hneisen",1,null,null,"njensen",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ymei",1,null,null,"cwangsdm",3]
[null,null,null,null,null,null,null,null,null,null,null,null,"moaven",1,null,null,"joans",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"najatk",2,null,null,"fiend",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"cleight",1,null,null,"tzakula",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jhainm",3,null,null,"craven",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"parrilo",1,null,null,"mishu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"hwtaylor",2,null,null,"lralston",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"bpaci",1,null,null,"vple",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"cvidal",1,null,null,"jspeck",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"lucab",1,null,null,"samuel",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"emonier",1,null,null,"tom_hu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"bartd",3,null,null,"jeremyj",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"cjet",1,null,null,"jontec",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"kleinke",2,null,null,"jrap",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jwamstad",1,null,null,"vazrik",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"lanza",4,null,null,"nwike",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"spyker",1,null,null,"jaewoo",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"natapoff",1,null,null,"czoschak",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"hu15504",3,null,null,"eyas",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"mgb",2,null,null,"ignatius",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jif",4,null,null,"mbent",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"dkfitz",1,null,null,"aislyn",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"chris",1,null,null,"maximuss",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"crn",1,null,null,"amorelli",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"le8491",1,null,null,"ndou",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"gmillson",2,null,null,"jmateus",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"nwong",1,null,null,"arya",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"lmorales",4,null,null,"pmcunio",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jdoherty",2,null,null,"shapiroj",3]
[null,null,null,null,null,null,null,null,null,null,null,null,"nralton",1,null,null,"ndilello",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"baptist",2,null,null,"korin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"galts",1,null,null,"asuresh",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"carlosgg",1,null,null,"eskandar",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"mariane",1,null,null,"whitney5",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"lindasul",1,null,null,"dalpay",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"mariusz",1,null,null,"rriley",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"fearing",1,null,null,"teddy007",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"ebilong",2,null,null,"fad",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jenna",3,null,null,"ansizi",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"cfox",1,null,null,"rebaumer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jarek",1,null,null,"mshwang",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"brody",1,null,null,"rrmunoz",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"roylance",1,null,null,"srawal",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"echin",2,null,null,"jgalleb",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"chuckk",3,null,null,"tbarton",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jasond",1,null,null,"fsrick",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"leoburd",1,null,null,"timvasil",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"hharris",2,null,null,"cayeni",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"palee",1,null,null,"jchester",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"mikehsu",1,null,null,"halem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"adrianli",1,null,null,"querubin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"cerny",1,null,null,"shomon",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"lamarr",2,null,null,"jtcosta",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"avn",1,null,null,"zszajnfa",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"kingddo",4,null,null,"akila",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"j-jchen",1,null,null,"costanzo",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"pogo",2,null,null,"lvwener",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"gwilcox",2,null,null,"sy_lee",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"adid",5,null,null,"ashnash",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"datwood",1,null,null,"mjding",3]
[null,null,null,null,null,null,null,null,null,null,null,null,"mmarshal",1,null,null,"aiwang",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"silugo",1,null,null,"jpmerch",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"bwd",2,null,null,"damadeo",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"yspinola",2,null,null,"juheebae",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"cocuzzo",1,null,null,"ddahan",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"katykam",1,null,null,"pritched",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jlanigan",1,null,null,"yoyomomo",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"nayiri",1,null,null,"yichian",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"sharppa",2,null,null,"joe_s",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"darcy",2,null,null,"bransfop",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"durlach",1,null,null,"tjtakara",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"gmackay",2,null,null,"arkadhar",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jeffng",3,null,null,"mfalk",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"gwymer",1,null,null,"ksmyth",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"psenge",3,null,null,"amcc",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jgifun",2,null,null,"gazula",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"eaj",1,null,null,"singhala",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"pglidden",2,null,null,"kvogel",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"emccourt",1,null,null,"spatala",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"narendra",2,null,null,"jaehlee",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"wlucas",1,null,null,"ctin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"csmith96",1,null,null,"ptruong",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"abbrown",3,null,null,"mtvento",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ssprings",3,null,null,"mstern1",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"dburstei",1,null,null,"crcox",2]
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[null,null,null,null,null,null,null,null,null,null,null,null,"jggrimm",1]
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[null,null,null,null,null,null,null,null,null,null,null,null,"mary_jo",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"cwheeler",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"rdkamm",1]
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[null,null,null,null,null,null,null,null,null,null,null,null,"btilden",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ebrynjo",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"gil",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"cwillsie",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ecabone",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"spatrick",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jtrudeau",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"slevet",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"lisah",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"pschneg",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jenniep",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jmonroe",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"sfloyd",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"dmasse",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"cmjewell",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"jagerber",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"do14868",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"atschoep",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"chillin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"lrao",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"akelsey",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"drwallac",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"cmweaver",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"livelife",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"connorsr",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"bascunan",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"hamsa",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ndelaney",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"hmc",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"lorlene",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"searsd",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"vpark",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"jdennis",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jgregory",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jacobfox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"juanes",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"wi6310",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"fvillalp",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"rkemper",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"scozzo",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"geru",3]
[null,null,null,null,null,null,null,null,null,null,null,null,"ellen83",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"petersc",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"stclair",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jeanrife",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"levitov",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"annette",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"dobek",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"salessan",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"mbrauer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"sjet",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"sganguly",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"rmdead",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"cuthbert",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"mbeals",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"partem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"mjpotter",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"da14051",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"kmytty",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"wehrheim",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"lmayer",4]
[null,null,null,null,null,null,null,null,null,null,null,null,"mparkin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jvan",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"be22681",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"lknott",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"rcaplin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"nlyons",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"sikes",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"btocco",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"iwmartin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"wlombard",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"esalvi",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"dwc",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ktanaka",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"levitsky",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"toikka",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"nimitd",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"kenadon",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"pomeranz",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"pfuligni",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"sdutta",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ajsilva",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"y_f",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"dbull",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ronsicki",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"eltahir",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"yroman",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"madhu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"dan4th",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"shabnamg",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jsheldon",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ymin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"begley",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"tisdale",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"tah",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jmbenz",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"oehmen",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"su18603",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"bnicker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"cfickett",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jjamison",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"lukan4",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"gwenc",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"kausel",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"rmills",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"tomasp",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jdewit",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"barletta",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ccarter",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"vgoyal",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"dcairns",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"rhasselt",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"elliotc",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"kvcarty",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"vickym",3]
[null,null,null,null,null,null,null,null,null,null,null,null,"mgoldbrg",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"brighton",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"gjeong",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"zhousy",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jwal",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"lhtorres",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"msdemott",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"timlu",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"djnelson",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"mukulkab",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"akibel",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jkraus",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"ahilton",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ssocrate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jbsmith",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"dgeltner",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"dermot",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"sferguso",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"drblnc",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"haitao",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ainam",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jaglogow",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"mleskiw",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jfarver",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"mweissin",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"kenruss",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"orbitee",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"tsolin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"szemon",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"aadels",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jle",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"lfirn",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"kjforbes",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jpropp",2]
[null,null,null,null,null,null,null,null,null,null,null,null,"seawell",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"kamann",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"pepsikid",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"rlindzen",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jchiang",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ssilbey",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"json",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ruadh",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"mvolker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jnpeters",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ccohen3",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"psz",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"kdelaney",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"rferrara",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"jnichol",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"guth",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"pokutta",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"ihutch",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"eppinger",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Grand Total",2823]

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[{"$f":"addvalues!A136","v":1},{"$f":"IF($A136=1,addvalues!B136)","v":1277481},{"$f":"IF($A136=1,addvalues!G136)","v":"Student Financial Services"},{"$f":"IF($A136=1,addvalues!C136)","v":"Help Desk::Accounts"},{"$f":"IF($A136=1,addvalues!H136)","v":"Request for SFS-TMSSupport list from user gche"},{"$f":"IF($A136=1,addvalues!P136)","v":0},"Help Desk::Accounts Request for SFS-TMSSupport list from user gche 0",{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$2))),\"\")","v":2},{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A136=1,VALUE(findword(UPPER($G136),UPPER(topicStrings!$B$22))),\"\")","v":0},1,4,"Accounts",0,"Accounts","not sure yet"," not sure yet",null,"Accounts",null,"Accounts","Help Desk::Accounts Request for SFS-TMSSupport list from user gche 0"]
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[{"$f":"addvalues!A818","v":1},{"$f":"IF($A818=1,addvalues!B818)","v":1284820},{"$f":"IF($A818=1,addvalues!G818)","v":"Harvard/MIT Division of HST"},{"$f":"IF($A818=1,addvalues!C818)","v":"Help Desk::Call Center"},{"$f":"IF($A818=1,addvalues!H818)","v":"Printer prints inconsistently and fails"},{"$f":"IF($A818=1,addvalues!P818)","v":" Macintosh"},"Help Desk::Call Center Printer prints inconsistently and fails  Macintosh",{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$2))),\"\")","v":0},{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$11))),\"\")","v":3},{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A818=1,VALUE(findword(UPPER($G818),UPPER(topicStrings!$B$22))),\"\")","v":0},1,10,"Printing",0," not sure yet","Call Center Misc"," not sure yet",null,"Call Center Misc",null,"Printing","Help Desk::Call Center Printer prints inconsistently and fails  Macintosh"]
[{"$f":"addvalues!A819","v":1},{"$f":"IF($A819=1,addvalues!B819)","v":1284822},{"$f":"IF($A819=1,addvalues!G819)","v":"Biological Engineering"},{"$f":"IF($A819=1,addvalues!C819)","v":"Help Desk::Service Center"},{"$f":"IF($A819=1,addvalues!H819)","v":"dell latitude e4300 lost charge while shut off"},{"$f":"IF($A819=1,addvalues!P819)","v":" PC"},"Help Desk::Service Center dell latitude e4300 lost charge while shut off  PC",{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$7))),\"\")","v":4},{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$2))),\"\")","v":0},{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A819=1,VALUE(findword(UPPER($G819),UPPER(topicStrings!$B$22))),\"\")","v":0},1,3,"Hardware",0,"Hardware","not sure yet"," not sure yet",null,"Hardware",null,"Hardware","Help Desk::Service Center dell latitude e4300 lost charge while shut off  PC"]
[{"$f":"addvalues!A820","v":1},{"$f":"IF($A820=1,addvalues!B820)","v":1284834},{"$f":"IF($A820=1,addvalues!G820)","v":"Lincoln Laboratory"},{"$f":"IF($A820=1,addvalues!C820)","v":"Help Desk::Call Center"},{"$f":"IF($A820=1,addvalues!H820)","v":"master pw in FF 3.5.5"},{"$f":"IF($A820=1,addvalues!P820)","v":" PC"},"Help Desk::Call Center master pw in FF 3.5.5  PC",{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$2))),\"\")","v":1},{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A820=1,VALUE(findword(UPPER($G820),UPPER(topicStrings!$B$22))),\"\")","v":0},1,4,"Accounts",0,"Accounts","not sure yet"," not sure yet",null,"Accounts",null,"Accounts","Help Desk::Call Center master pw in FF 3.5.5  PC"]
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[{"$f":"addvalues!A910","v":1},{"$f":"IF($A910=1,addvalues!B910)","v":1285770},{"$f":"IF($A910=1,addvalues!G910)","v":0},{"$f":"IF($A910=1,addvalues!C910)","v":"Help Desk::Call Center"},{"$f":"IF($A910=1,addvalues!H910)","v":"didn't get messages from offsite mail list"},{"$f":"IF($A910=1,addvalues!P910)","v":" Macintosh"},"Help Desk::Call Center didn't get messages from offsite mail list  Macintosh",{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$6))),\"\")","v":2},{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$2))),\"\")","v":1},{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A910=1,VALUE(findword(UPPER($G910),UPPER(topicStrings!$B$22))),\"\")","v":0},2,2,"",0,"Email","not sure yet"," not sure yet",null,"Email",null,"Email","Help Desk::Call Center didn't get messages from offsite mail list  Macintosh"]
[{"$f":"addvalues!A911","v":1},{"$f":"IF($A911=1,addvalues!B911)","v":1285771},{"$f":"IF($A911=1,addvalues!G911)","v":"Mechanical Engineering"},{"$f":"IF($A911=1,addvalues!C911)","v":"Help Desk::Call Center"},{"$f":"IF($A911=1,addvalues!H911)","v":"client cannot access moira lists for list mgmnt via web page"},{"$f":"IF($A911=1,addvalues!P911)","v":" Unknown"},"Help Desk::Call Center client cannot access moira lists for list mgmnt via web page  Unknown",{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$2))),\"\")","v":3},{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$16))),\"\")","v":1},{"$f":"IF($A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A911=1,VALUE(findword(UPPER($G911),UPPER(topicStrings!$B$22))),\"\")","v":0},2,6.75,"",0,"Accounts","not sure yet"," not sure yet",null,"Accounts",null,"Accounts","Help Desk::Call Center client cannot access moira lists for list mgmnt via web page  Unknown"]
[{"$f":"addvalues!A912","v":1},{"$f":"IF($A912=1,addvalues!B912)","v":1285773},{"$f":"IF($A912=1,addvalues!G912)","v":"Mechanical Engineering"},{"$f":"IF($A912=1,addvalues!C912)","v":"Help Desk::Accounts"},{"$f":"IF($A912=1,addvalues!H912)","v":"Request for stallion list from user jeff2012"},{"$f":"IF($A912=1,addvalues!P912)","v":0},"Help Desk::Accounts Request for stallion list from user jeff2012 0",{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$2))),\"\")","v":2},{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A912=1,VALUE(findword(UPPER($G912),UPPER(topicStrings!$B$22))),\"\")","v":0},1,4,"Accounts",0,"Accounts","not sure yet"," not sure yet",null,"Accounts",null,"Accounts","Help Desk::Accounts Request for stallion list from user jeff2012 0"]
[{"$f":"addvalues!A913","v":1},{"$f":"IF($A913=1,addvalues!B913)","v":1285777},{"$f":"IF($A913=1,addvalues!G913)","v":"Sloan School of Management"},{"$f":"IF($A913=1,addvalues!C913)","v":"Help Desk::Backup"},{"$f":"IF($A913=1,addvalues!H913)","v":"Form submission from: TSM Backup: Cancel Your TSM Account"},{"$f":"IF($A913=1,addvalues!P913)","v":0},"Help Desk::Backup Form submission from: TSM Backup: Cancel Your TSM Account 0",{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$2))),\"\")","v":1},{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$3))),\"\")","v":4},{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A913=1,VALUE(findword(UPPER($G913),UPPER(topicStrings!$B$22))),\"\")","v":0},2,4.8,"",0,"Backup","not sure yet"," not sure yet",null,"Backup",null,"Backup","Help Desk::Backup Form submission from: TSM Backup: Cancel Your TSM Account 0"]
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[{"$f":"addvalues!A1072","v":1},{"$f":"IF($A1072=1,addvalues!B1072)","v":1287199},{"$f":"IF($A1072=1,addvalues!G1072)","v":"McGovern Institute for Brain Research"},{"$f":"IF($A1072=1,addvalues!C1072)","v":"Help Desk::Accounts"},{"$f":"IF($A1072=1,addvalues!H1072)","v":"Guest account request"},{"$f":"IF($A1072=1,addvalues!P1072)","v":0},"Help Desk::Accounts Guest account request 0",{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$2))),\"\")","v":2},{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A1072=1,VALUE(findword(UPPER($G1072),UPPER(topicStrings!$B$22))),\"\")","v":0},1,4,"Accounts",0,"Accounts","not sure yet"," not sure yet",null,"Accounts",null,"Accounts","Help Desk::Accounts Guest account request 0"]
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[{"$f":"addvalues!A1693","v":1},{"$f":"IF($A1693=1,addvalues!B1693)","v":1293546},{"$f":"IF($A1693=1,addvalues!G1693)","v":"Sloan School of Management"},{"$f":"IF($A1693=1,addvalues!C1693)","v":"Help Desk::Business Help"},{"$f":"IF($A1693=1,addvalues!H1693)","v":"Cannot use Cost object to order in Sap"},{"$f":"IF($A1693=1,addvalues!P1693)","v":0},"Help Desk::Business Help Cannot use Cost object to order in Sap 0",{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$2))),\"\")","v":0},{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$4))),\"\")","v":3},{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A1693=1,VALUE(findword(UPPER($G1693),UPPER(topicStrings!$B$22))),\"\")","v":0},1,6,"Business",0,"Business","not sure yet"," not sure yet",null,"Business",null,"Business","Help Desk::Business Help Cannot use Cost object to order in Sap 0"]
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[{"$f":"addvalues!A2599","v":1},{"$f":"IF($A2599=1,addvalues!B2599)","v":1302635},{"$f":"IF($A2599=1,addvalues!G2599)","v":"Music and Theater Arts Section"},{"$f":"IF($A2599=1,addvalues!C2599)","v":"Help Desk::Call Center"},{"$f":"IF($A2599=1,addvalues!H2599)","v":"Not seeing header/footer"},{"$f":"IF($A2599=1,addvalues!P2599)","v":" Macintosh"},"Help Desk::Call Center Not seeing header/footer  Macintosh",{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$2))),\"\")","v":0},{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A2599=1,VALUE(findword(UPPER($G2599),UPPER(topicStrings!$B$22))),\"\")","v":0},0,0,"","No KeyWords Match"," not sure yet","not sure yet"," not sure yet",null," not sure yet","software","software","Help Desk::Call Center Not seeing header/footer  Macintosh"]
[{"$f":"addvalues!A2611","v":1},{"$f":"IF($A2611=1,addvalues!B2611)","v":1302747},{"$f":"IF($A2611=1,addvalues!G2611)","v":"Information Services & Technology"},{"$f":"IF($A2611=1,addvalues!C2611)","v":"Help Desk::Service Center"},{"$f":"IF($A2611=1,addvalues!H2611)","v":"Dell laptop won't turn on"},{"$f":"IF($A2611=1,addvalues!P2611)","v":" PC"},"Help Desk::Service Center Dell laptop won't turn on  PC",{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$7))),\"\")","v":4},{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$2))),\"\")","v":0},{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A2611=1,VALUE(findword(UPPER($G2611),UPPER(topicStrings!$B$22))),\"\")","v":0},1,3,"Hardware",0,"Hardware","not sure yet"," not sure yet",null,"Hardware",null,"Hardware","Help Desk::Service Center Dell laptop won't turn on  PC"]
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[{"$f":"addvalues!A2629","v":1},{"$f":"IF($A2629=1,addvalues!B2629)","v":1302879},{"$f":"IF($A2629=1,addvalues!G2629)","v":"Urban Studies and Planning"},{"$f":"IF($A2629=1,addvalues!C2629)","v":"Help Desk::Call Center"},{"$f":"IF($A2629=1,addvalues!H2629)","v":"trouble installing Windows XP in VM"},{"$f":"IF($A2629=1,addvalues!P2629)","v":" Macintosh"},"Help Desk::Call Center trouble installing Windows XP in VM  Macintosh",{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$2))),\"\")","v":0},{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$9))),\"\")","v":2},{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$14))),\"\")","v":2},{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A2629=1,VALUE(findword(UPPER($G2629),UPPER(topicStrings!$B$22))),\"\")","v":0},2,10.5,"",0," not sure yet","not sure yet"," not sure yet",null," not sure yet","software","software","Help Desk::Call Center trouble installing Windows XP in VM  Macintosh"]
[{"$f":"addvalues!A2636","v":1},{"$f":"IF($A2636=1,addvalues!B2636)","v":1302945},{"$f":"IF($A2636=1,addvalues!G2636)","v":"Civil and Environmental Engineering"},{"$f":"IF($A2636=1,addvalues!C2636)","v":"Help Desk::Call Center"},{"$f":"IF($A2636=1,addvalues!H2636)","v":"certificate renewal"},{"$f":"IF($A2636=1,addvalues!P2636)","v":" Macintosh"},"Help Desk::Call Center certificate renewal  Macintosh",{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$2))),\"\")","v":0},{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$17))),\"\")","v":2},{"$f":"IF($A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A2636=1,VALUE(findword(UPPER($G2636),UPPER(topicStrings!$B$22))),\"\")","v":0},1,16,"Certificates",0," not sure yet","not sure yet","Certificates",null,"Certificates",null,"Certificates","Help Desk::Call Center certificate renewal  Macintosh"]
[{"$f":"addvalues!A2639","v":1},{"$f":"IF($A2639=1,addvalues!B2639)","v":1302969},{"$f":"IF($A2639=1,addvalues!G2639)","v":"Mechanical Engineering"},{"$f":"IF($A2639=1,addvalues!C2639)","v":"Help Desk::Call Center"},{"$f":"IF($A2639=1,addvalues!H2639)","v":"Bounceback email indicates @mit.edu is blacklisted"},{"$f":"IF($A2639=1,addvalues!P2639)","v":" Unknown"},"Help Desk::Call Center Bounceback email indicates @mit.edu is blacklisted  Unknown",{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$6))),\"\")","v":1},{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$2))),\"\")","v":0},{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A2639=1,VALUE(findword(UPPER($G2639),UPPER(topicStrings!$B$22))),\"\")","v":0},1,1,"Email",0,"Email","not sure yet"," not sure yet",null,"Email",null,"Email","Help Desk::Call Center Bounceback email indicates @mit.edu is blacklisted  Unknown"]
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[{"$f":"addvalues!A3937","v":1},{"$f":"IF($A3937=1,addvalues!B3937)","v":1314608},{"$f":"IF($A3937=1,addvalues!G3937)","v":"Materials Science and Engineering"},{"$f":"IF($A3937=1,addvalues!C3937)","v":"Help Desk::Service Center"},{"$f":"IF($A3937=1,addvalues!H3937)","v":"Machine not boot up successfully"},{"$f":"IF($A3937=1,addvalues!P3937)","v":" Macintosh"},"Help Desk::Service Center Machine not boot up successfully  Macintosh",{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$7))),\"\")","v":1},{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$2))),\"\")","v":0},{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$9))),\"\")","v":1},{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A3937=1,VALUE(findword(UPPER($G3937),UPPER(topicStrings!$B$22))),\"\")","v":0},2,5.5,"",0," not sure yet","not sure yet"," not sure yet",null," not sure yet","os","os","Help Desk::Service Center Machine not boot up successfully  Macintosh"]
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[{"$f":"addvalues!A4917","v":1},{"$f":"IF($A4917=1,addvalues!B4917)","v":1323568},{"$f":"IF($A4917=1,addvalues!G4917)","v":"Prog in Science, Technology, & Society"},{"$f":"IF($A4917=1,addvalues!C4917)","v":"Help Desk::Call Center"},{"$f":"IF($A4917=1,addvalues!H4917)","v":"Certificate installations on Safari and Firefox"},{"$f":"IF($A4917=1,addvalues!P4917)","v":" Macintosh"},"Help Desk::Call Center Certificate installations on Safari and Firefox  Macintosh",{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$2))),\"\")","v":0},{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$14))),\"\")","v":3},{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$17))),\"\")","v":2},{"$f":"IF($A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A4917=1,VALUE(findword(UPPER($G4917),UPPER(topicStrings!$B$22))),\"\")","v":0},2,14.2,"",0,"Software","not sure yet"," not sure yet",null,"Software",null,"Software","Help Desk::Call Center Certificate installations on Safari and Firefox  Macintosh"]
[{"$f":"addvalues!A4929","v":1},{"$f":"IF($A4929=1,addvalues!B4929)","v":1323626},{"$f":"IF($A4929=1,addvalues!G4929)","v":"Public Service Center"},{"$f":"IF($A4929=1,addvalues!C4929)","v":"Help Desk::Business Help"},{"$f":"IF($A4929=1,addvalues!H4929)","v":"Cannot login to SAPweb Self Service benefits page"},{"$f":"IF($A4929=1,addvalues!P4929)","v":" Macintosh"},"Help Desk::Business Help Cannot login to SAPweb Self Service benefits page  Macintosh",{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$8))),\"\")","v":1},{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$2))),\"\")","v":0},{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$4))),\"\")","v":4},{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$16))),\"\")","v":1},{"$f":"IF($A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A4929=1,VALUE(findword(UPPER($G4929),UPPER(topicStrings!$B$22))),\"\")","v":0},3,6.833333333333333,"",0,"Business","not sure yet"," not sure yet",null,"Business",null,"Business","Help Desk::Business Help Cannot login to SAPweb Self Service benefits page  Macintosh"]
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[{"$f":"addvalues!A5133","v":1},{"$f":"IF($A5133=1,addvalues!B5133)","v":1325401},{"$f":"IF($A5133=1,addvalues!G5133)","v":0},{"$f":"IF($A5133=1,addvalues!C5133)","v":"RCC::WestCampus"},{"$f":"IF($A5133=1,addvalues!H5133)","v":"help request in W85"},{"$f":"IF($A5133=1,addvalues!P5133)","v":" PC"},"RCC::WestCampus help request in W85  PC",{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$8))),\"\")","v":2},{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$2))),\"\")","v":0},{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A5133=1,VALUE(findword(UPPER($G5133),UPPER(topicStrings!$B$22))),\"\")","v":0},1,2,"Network",0,"Network","not sure yet"," not sure yet",null,"Network",null,"Network","RCC::WestCampus help request in W85  PC"]
[{"$f":"addvalues!A5137","v":1},{"$f":"IF($A5137=1,addvalues!B5137)","v":1325426},{"$f":"IF($A5137=1,addvalues!G5137)","v":"Research Laboratory of Electronics"},{"$f":"IF($A5137=1,addvalues!C5137)","v":"Help Desk::Call Center"},{"$f":"IF($A5137=1,addvalues!H5137)","v":"Windows 7 Professional 32-bit"},{"$f":"IF($A5137=1,addvalues!P5137)","v":" PC"},"Help Desk::Call Center Windows 7 Professional 32-bit  PC",{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$7))),\"\")","v":0},{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$2))),\"\")","v":0},{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$9))),\"\")","v":1},{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A5137=1,VALUE(findword(UPPER($G5137),UPPER(topicStrings!$B$22))),\"\")","v":0},1,8,"OS",0," not sure yet","OS"," not sure yet",null,"OS",null,"OS","Help Desk::Call Center Windows 7 Professional 32-bit  PC"]
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[{"$f":"addvalues!A5176","v":1},{"$f":"IF($A5176=1,addvalues!B5176)","v":1325723},{"$f":"IF($A5176=1,addvalues!G5176)","v":"Physics"},{"$f":"IF($A5176=1,addvalues!C5176)","v":"Help Desk::Service Center"},{"$f":"IF($A5176=1,addvalues!H5176)","v":"Battery failure"},{"$f":"IF($A5176=1,addvalues!P5176)","v":" PC"},"Help Desk::Service Center Battery failure  PC",{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$6))),\"\")","v":0},{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$8))),\"\")","v":0},{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$7))),\"\")","v":2},{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$2))),\"\")","v":0},{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$3))),\"\")","v":0},{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$4))),\"\")","v":0},{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$5))),\"\")","v":0},{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$9))),\"\")","v":0},{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$10))),\"\")","v":0},{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$11))),\"\")","v":0},{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$12))),\"\")","v":0},{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$13))),\"\")","v":0},{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$14))),\"\")","v":0},{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$15))),\"\")","v":0},{"$f":"IF(A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$16))),\"\")","v":0},{"$f":"IF($A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$17))),\"\")","v":0},{"$f":"IF($A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$18))),\"\")","v":0},{"$f":"IF($A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$19))),\"\")","v":0},{"$f":"IF($A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$20))),\"\")","v":0},{"$f":"IF($A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$21))),\"\")","v":0},{"$f":"IF($A5176=1,VALUE(findword(UPPER($G5176),UPPER(topicStrings!$B$22))),\"\")","v":0},1,3,"Hardware",0,"Hardware","not sure yet"," not sure yet",null,"Hardware",null,"Hardware","Help Desk::Service Center Battery failure  PC"]
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[null,"TktExists",1,null,null,null,"TktExists",1,null,null,null,null,"TktExists",1,null,null,null,"TktExists",1,null,null,null,null,null,null,"TktExists",1]
[null,"Queue","(All)",null,null,null,"Queue","(All)",null,null,null,null,"Queue","(All)",null,null,null,"Queue","(All)",null,null,"TktExists",1,null,null,"Queue","(All)"]
[]
[null,"Row Labels","Count of Ticket",null,null,null,"Row Labels","Count of Ticket",null,null,null,null,"Row Labels","Count of Ticket",null,null,null,"Row Labels","Count of Ticket",null,null,"Row Labels","Count of Ticket",null,null,"Count of Ticket"]
[null,"Accounts",1395,{"$f":"C5/MAX(C:C)","v":0.25022421524663679},null,null,0,1748,{"$f":"H5/MAX(H:H)","v":0.31354260089686098},null,null,null,0,1748,null,null,null,"Security",54,null,null,"Help Desk::Athena",95,null,null,"TopicToUse","Ticket","Subject","Total"]
[null,"Athena",84,{"$f":"C6/MAX(C:C)","v":1.5067264573991032E-2},null,null,"Mechanical Engineering",231,{"$f":"H6/MAX(H:H)","v":4.1434977578475335E-2},null,null,null,"Accounts",359,null,null,null,"Probable infected computer",1,null,null,"Accounts",1,null,null,"Accounts",1275687,"Password",1]
[null,"Backup",216,{"$f":"C7/MAX(C:C)","v":3.8744394618834083E-2},null,null,"Sloan School of Management",172,3.0852017937219731E-2,null,null,null,"Backup",30,null,null,null,"Fwd: Suspected MIT network intrusion - SciFinder (client)",1,null,null,"Email",1,null,null,null,1275805,"Password",1]
[null,"Business",541,9.7040358744394623E-2,null,null,"Information Services & Technology",171,3.0672645739910315E-2,null,null,null,"Business",165,null,null,null,"client computer may be infected with malware",1,null,null,"Network",1,null,null,null,1275895,"[Mailman] close three lists",1]
[null,"calendar",38,6.8161434977578473E-3,null,null,"Electrical Eng & Computer Sci",157,2.8161434977578476E-2,null,null,null,"Email",297,null,null,null,"run virus scan on system",1,null,null,"os",1,null,null,null,1275956,"Athena Coupon for newly admitted SDM student",1]
[null,"calendaring",11,1.9730941704035874E-3,null,null,"Chemical Engineering",129,2.3139013452914799E-2,null,null,null,"Hardware",93,null,null,null,"m language database breach",1,null,null,"Printing",4,null,null,null,1275998,"returning to MIT, restoring account",1]
[null,"Call Center Misc",168,3.0134529147982064E-2,null,null,"Physics",116,2.0807174887892375E-2,null,null,null,"Network",140,null,null,null,"Fwd: MIT email hacked, please help asap",1,null,null,"services",1,null,null,null,1276047,"Kerberos Password",1]
[null,"Certificates",396,7.1031390134529152E-2,null,null,"Biology",114,2.0448430493273544E-2,null,null,null,"os",68,null,null,null,"Virus Protection",1,null,null,"Software",13,null,null,null,1276143,"new postdoc, not in system yet",1]
[null,"collaboration software",95,1.7040358744394617E-2,null,null,"Libraries",106,1.9013452914798206E-2,null,null,null,"Printing",4,null,null,null,"McAfee issue: VirusScan's shstat.exe",1,null,null,"Athena",56,null,null,null,1276165,"student, was Lincoln, doesn't like username (letting him restart)",1]
[null,"Email",741,0.13291479820627802,null,null,"Chemistry",100,1.7937219730941704E-2,null,null,null,"Security",12,null,null,null,"machine infected by Desktop Security 2010 virus",1,null,null,"Call Center Misc",15,null,null,null,1276194,"webmoira",1]
[null,"Hardware",366,6.5650224215246633E-2,null,null,"Civil and Environmental Engineering",94,1.6860986547085201E-2,null,null,null,"services",16,null,null,null,"security master av removal",1,null,null,"Web Publishing",2,null,null,null,1276207,"[Mailman] FW: Welcome to the \"SE\" mailing list",1]
[null,"Mobile Devices",178,3.192825112107623E-2,null,null,"Aeronautics and Astronautics",90,1.6143497757847534E-2,null,null,null,"Software",127,null,null,null,"Malware on Firefox",1,null,null,"Help Desk::Backup",195,null,null,null,1276240,"Cancel Sponsored Accounts",1]
[null,"Network",447,8.0179372197309418E-2,null,null,"Management",66,1.1838565022421525E-2,null,null,null,"calendar",7,null,null,null,"new phishing scam",1,null,null,"Backup",192,null,null,null,1276314,"request for account",1]
[null,"os",239,4.2869955156950676E-2,null,null,"Brain & Cognitive Sciences",59,1.0582959641255605E-2,null,null,null,"collaboration software",17,null,null,null,"client seeks consult regarding possible malware infection",1,null,null,"Network",1,null,null,null,1276334,"password reset",1]
[null,"PreSales",60,1.0762331838565023E-2,null,null,"Architecture",58,1.0403587443946188E-2,null,null,null,"Athena",30,null,null,null,"Malware and/or virus problems",1,null,null,"os",1,null,null,null,1276355,"question about hire of old alum",1]
[null,"Printing",31,5.5605381165919282E-3,null,null,"Economics",56,1.0044843049327354E-2,null,null,null,"Call Center Misc",99,null,null,null,"FW: SSH brute force attack from 18.89.7.178",1,null,null,"Athena",1,null,null,null,1276417,"helped client reset password",1]
[null,"Security",54,9.6860986547085207E-3,null,null,"Lincoln Laboratory",55,9.8654708520179366E-3,null,null,null,"Web Publishing",25,null,null,null,"suspicious pop-up for  Growl software",1,null,null,"Help Desk::Business Help",375,null,null,null,1276497,"helped client change kerberos password",1]
[null,"services",36,6.4573991031390138E-3,null,null,"Materials Science and Engineering",51,9.1479820627802695E-3,null,null,null,"voip",5,null,null,null,"Problem with a Virus",1,null,null,"Business",344,null,null,null,1276612,"Kate Moynihan: extending an existing DLC Sponsored arrangement",1]
[null,"Software",391,7.0134529147982058E-2,null,null,"Urban Studies & Planning",51,9.1479820627802695E-3,null,null,null,"Mobile Devices",66,null,null,null,"computer infected by virus",1,null,null,"Email",2,null,null,null,1276614,"Forgot PW",1]
[null,"voip",21,3.766816143497758E-3,null,null,"Koch Inst - Integrative Cancer Research",50,8.9686098654708519E-3,null,null,null,"Certificates",134,null,null,null,"Macafee antivirus won't update",1,null,null,"Network",3,null,null,null,1276694,"password reset",1]
[null,"Web Publishing",67,1.2017937219730941E-2,null,null,"Civil and Environmental Eng",47,8.4304932735426007E-3,null,null,null,"PreSales",53,null,null,null,"Virus on Gateway laptop",1,null,null,"os",2,null,null,null,1276700,"how often do lists update?",1]
[null,"Grand Total",5575,1,null,null,"Earth, Atmospheric &  Planetary Sciences",46,8.2511210762331831E-3,null,null,null,"calendaring",1,null,null,null,"client has virus infection",1,null,null,"Software",10,null,null,null,1276772,"how to turn off account",1]
[null,null,null,0,null,null,"Biological Engineering",45,8.0717488789237672E-3,null,null,null,"Mechanical Engineering",231,null,null,null,"Malware infected Sony Vaio",1,null,null,"Call Center Misc",4,null,null,null,1276818,"Request to change permissions on ist-office2010-project list",1]
[null,null,null,null,null,null,"Engineering Systems Division",44,7.8923766816143496E-3,null,null,null,"Accounts",50,null,null,null,"Virus/trojan alert",1,null,null,"Certificates",10,null,null,null,1276859,"Regd. Athena Login",1]
[null,null,null,null,null,null,"Materials Science and Eng",43,7.7130044843049328E-3,null,null,null,"Backup",10,null,null,null,"computer has virus",1,null,null,"Help Desk::Call Center",2411,null,null,null,1276884,"Jon Bijur's account",1]
[null,null,null,null,null,null,"Office of the Provost",40,7.1748878923766817E-3,null,null,null,"Business",18,null,null,null,"Virus-infected laptop",1,null,null,"Accounts",104,null,null,null,1276913,"server space to store large volume of scanned documents",1]
[null,null,null,null,null,null,"Department of Biological Engineering",40,7.1748878923766817E-3,null,null,null,"Email",21,null,null,null,"Client infected with virus",1,null,null,"Backup",22,null,null,null,1277075,"registration problem",1]
[null,null,null,null,null,null,"Electrical Engineering-Computer Science",40,7.1748878923766817E-3,null,null,null,"Hardware",18,null,null,null,"machine infected with viruses",1,null,null,"Business",192,null,null,null,1277274,"Taking a year off & email",1]
[null,null,null,null,null,null,"Mathematics",39,6.9955156950672649E-3,null,null,null,"Network",27,null,null,null,"Phishing Scam",1,null,null,"Email",464,null,null,null,1277323,"Activate Accounts",1]
[null,null,null,null,null,null,"Harvard/MIT Division of HST",39,6.9955156950672649E-3,null,null,null,"os",17,null,null,null,"Info on VirusScan page incorrect",1,null,null,"Hardware",69,null,null,null,1277426,"Trouble with Element K",1]
[null,null,null,null,null,null,"Medical",37,6.6367713004484305E-3,null,null,null,"Printing",2,null,null,null,"Infected Computer",1,null,null,"Network",258,null,null,null,1277442,"question about Mailman list",1]
[null,null,null,null,null,null,"Research Laboratory of Electronics",35,6.2780269058295961E-3,null,null,null,"Security",3,null,null,null,"Infected Computer, Would Like Software Service",1,null,null,"os",170,null,null,null,1277449,"resetting password (using wserv)",1]
[null,null,null,null,null,null,"Nuclear Science and Engineering",30,5.3811659192825115E-3,null,null,null,"services",2,null,null,null,"Possible virus problem.  Can't load web pages.",1,null,null,"Printing",26,null,null,null,1277463,"Request for parsons-coldroom list from user amym",1]
[null,null,null,null,null,null,"Brain and Cognitive Sciences",29,5.2017937219730939E-3,null,null,null,"Software",26,null,null,null,"Fwd: C4080 Security Kit",1,null,null,"Security",28,null,null,null,1277465,"resetting password (using wserv)",1]
[null,null,null,null,null,null,"MIT Press",27,4.8430493273542603E-3,null,null,null,"collaboration software",9,null,null,null,"Virus Corruption",1,null,null,"services",34,null,null,null,1277478,"Error while registering for an account",1]
[null,null,null,null,null,null,"Political Science",27,4.8430493273542603E-3,null,null,null,"Athena",6,null,null,null,"Outlook 2007 Internet Security Warning",1,null,null,"Software",341,null,null,null,1277481,"Request for SFS-TMSSupport list from user gche",1]
[null,null,null,null,null,null,"Prog in Science, Technology, & Society",27,4.8430493273542603E-3,null,null,null,"Call Center Misc",1,null,null,null,"Virus Antivirus 2010",1,null,null,"calendar",38,null,null,null,1277554,"LL employee needs ker username/pw",1]
[null,null,null,null,null,null,"Laboratory for Nuclear Science",27,4.8430493273542603E-3,null,null,null,"Web Publishing",5,null,null,null,"client computer infected with malware",1,null,null,"collaboration software",45,null,null,null,1277580,"FW: Regarding New Hire Benjamin Jacques",1]
[null,null,null,null,null,null,"DUE Desktop Support",26,4.6636771300448427E-3,null,null,null,"Certificates",16,null,null,null,"Fwd: View Your Account (Action Required) - suspicious email",1,null,null,"Athena",23,null,null,null,1277621,"account for DLC sponsored person",1]
[null,null,null,null,null,null,"Office of the VP for Institute Affairs",25,4.4843049327354259E-3,null,null,null,"Sloan School of Management",172,null,null,null,"FW: Security of all Outlook Web Access Users",4,null,null,"Call Center Misc",126,null,null,null,1277624,"Douglas Lanman",1]
[null,null,null,null,null,null,"Picower Institute for Learning & Memory",25,4.4843049327354259E-3,null,null,null,"Accounts",55,null,null,null,"Fwd: Security of all Outlook Web Access Users",4,null,null,"Web Publishing",49,null,null,null,1277642,"christpher hoff",1]
[null,null,null,null,null,null,"Alumni Association",25,4.4843049327354259E-3,null,null,null,"Backup",19,null,null,null,"Antivirus Suite virus infection",1,null,null,"voip",20,null,null,null,1277657,"Request for pika-chickens  list from user ekrupcza",1]
[null,null,null,null,null,null,"Residential Life Programs",24,4.3049327354260092E-3,null,null,null,"Business",19,null,null,null,"Possible Virus infection",1,null,null,"Mobile Devices",24,null,null,null,1277668,"Kerberos Password",1]
[null,null,null,null,null,null,"MIT Energy Initiative",24,4.3049327354260092E-3,null,null,null,"Email",20,null,null,null,"question about what anti virus software to us",1,null,null,"Certificates",335,null,null,null,1277672,"Request for pika-chicks list from user ekrupcza",1]
[null,null,null,null,null,null,"Plasma Science and Fusion Center",23,4.1255605381165916E-3,null,null,null,"Hardware",10,null,null,null,"Questions about Malware",1,null,null,"PreSales",32,null,null,null,1277702,"[Mailman] Deletion of Mailman lists",1]
[null,null,null,null,null,null,"Music and Theater Arts Section",22,3.9461883408071748E-3,null,null,null,"Network",9,null,null,null,"Virus-infected Vista machine - install Win7",1,null,null,"calendaring",11,null,null,null,1277708,"Athena account",1]
[null,null,null,null,null,null,"Center for International Studies",22,3.9461883408071748E-3,null,null,null,"os",3,null,null,null,"Problem with McAfee Virusscan?",1,null,null,"Help Desk::HDweb",14,null,null,null,1277762,"Re: [istweb] forgot kerberos password",1]
[null,null,null,null,null,null,"Health Sciences & Technology",22,3.9461883408071748E-3,null,null,null,"Software",3,null,null,null,"Virus removal",1,null,null,"Network",1,null,null,null,1277793,"My account - username and password",1]
[null,null,null,null,null,null,"Earth, Atmos & Planetary Sci",21,3.766816143497758E-3,null,null,null,"collaboration software",4,null,null,null,"virus infection - computer needs to be rebuilt",1,null,null,"Software",1,null,null,null,1277806,"Re: [istweb] account info",1]
[null,null,null,null,null,null,"McGovern Institute for Brain Research",21,3.766816143497758E-3,null,null,null,"Athena",1,null,null,null,"services",36,null,null,"Web Publishing",10,null,null,null,1277810,"needs to reactivate deactivated sponsored account",1]
[null,null,null,null,null,null,"Division of Comparative Medicine",21,3.766816143497758E-3,null,null,null,"Call Center Misc",4,null,null,null,"Regarding RSS feed for the events sponsored by spouses&partners@mit",1,null,null,"Certificates",2,null,null,null,1277831,"also kyung-sun son",1]
[null,null,null,null,null,null,"Urban Studies and Planning",21,3.766816143497758E-3,null,null,null,"Mobile Devices",20,null,null,null,"Inquiry from Vanderbilt University Information Technology Services",1,null,null,"Help Desk::Presales",31,null,null,null,1277840,"Guest account request",1]
[null,null,null,null,null,null,"DAPER Administration",20,3.5874439461883408E-3,null,null,null,"Certificates",5,null,null,null,"MITEI Energy Classes",1,null,null,"Business",1,null,null,null,1277869,"staff not in moira yet",1]
[null,null,null,null,null,null,"Center for Transportation & Logistics",20,3.5874439461883408E-3,null,null,null,"Information Services & Technology",171,null,null,null,"Problem with home directory on blart.mit.edu in BIOINSTLAB container",1,null,null,"Hardware",4,null,null,null,1277882,"Kyung-sun Son",1]
[null,null,null,null,null,null,"School of Humanities, Arts, & Social Sci",19,3.4080717488789236E-3,null,null,null,"Accounts",59,null,null,null,"events calendar events not appearing on Picower's calendar",1,null,null,"PreSales",26,null,null,null,1277982,"Athena locker size",1]
[null,null,null,null,null,null,"Ofc of the Dean for Graduate Education",19,3.4080717488789236E-3,null,null,null,"Backup",8,null,null,null,"registrar.mit.edu appears to be down.",1,null,null,"Help Desk::Service Center",436,null,null,null,1277986,"password fax",1]
[null,null,null,null,null,null,"Comp Sci & Artificial Intelligence Lab",18,3.2286995515695069E-3,null,null,null,"Business",3,null,null,null,"lost contact with AFS server?",1,null,null,"Backup",1,null,null,null,1278002,"password reset",1]
[null,null,null,null,null,null,"Human Resources",18,3.2286995515695069E-3,null,null,null,"Email",11,null,null,null,"Can't access alum parent chat",1,null,null,"Business",2,null,null,null,1278027,"Fwd: Updating Information",1]
[null,null,null,null,null,null,"Lab for Manufacturing & Productivity",18,3.2286995515695069E-3,null,null,null,"Hardware",31,null,null,null,"libraries.mit.edu down",1,null,null,"Email",9,null,null,null,1278031,"Guest account request",1]
[null,null,null,null,null,null,"HQ, Information Services & Technology",16,2.8699551569506725E-3,null,null,null,"Network",6,null,null,null,"LDAP",1,null,null,"Hardware",293,null,null,null,1278117,"Guest account request",1]
[null,null,null,null,null,null,"Kavli Inst for Astrophysics & Space Rsrh",16,2.8699551569506725E-3,null,null,null,"os",4,null,null,null,"unable to access websis",1,null,null,"Network",19,null,null,null,1278136,"gojeff's real name is spelled wrong",1]
[null,null,null,null,null,null,"Center for Technology, Policy & Ind Dev",15,2.6905829596412557E-3,null,null,null,"Printing",1,null,null,null,"Hermes is down",1,null,null,"os",40,null,null,null,1278205,"Request for mcg list from user sungwon",1]
[null,null,null,null,null,null,"Media Laboratory",15,2.6905829596412557E-3,null,null,null,"Security",6,null,null,null,"client seeks info on getting data from events calendar",1,null,null,"Security",22,null,null,null,1278222,"Request for MIT Predental Society list from user seeunmok",1]
[null,null,null,null,null,null,"Admissions Office",15,2.6905829596412557E-3,null,null,null,"services",1,null,null,null,"Websis MITpay problema",1,null,null,"services",1,null,null,null,1278223,"Request for predental list from user seeunmok",1]
[null,null,null,null,null,null,"Microsystems Technology Laboratories",14,2.5112107623318385E-3,null,null,null,"Software",2,null,null,null,"trouble with public  Library computer in STATA",1,null,null,"Software",18,null,null,null,1278575,"Reactivate E-Mail Account for 2-3days",1]
[null,null,null,null,null,null,"Materials Processing Center",14,{"$f":"H70/MAX(H:H)","v":2.5112107623318385E-3},null,null,null,"calendar",1,null,null,null,"coeus logon help",1,null,null,"Call Center Misc",17,null,null,null,1278726,"Deleting mailman lists",1]
[null,null,null,null,null,null,"Program in Writing & Humanistic Studies",14,2.5112107623318385E-3,null,null,null,"collaboration software",6,null,null,null,"Error in remote accessing to MIT account",1,null,null,"voip",1,null,null,null,1278852,"srvtab request for host linerva.mit.edu from user gravesjo",1]
[null,null,null,null,null,null,"Nuclear Engineering",14,2.5112107623318385E-3,null,null,null,"Call Center Misc",7,null,null,null," can't access websis",1,null,null,"Mobile Devices",1,null,null,null,1278911,"Request for hamed list from user hamed_al",1]
[null,null,null,null,null,null,"Institute Professors",13,2.3318385650224214E-3,null,null,null,"Web Publishing",4,null,null,null,"Can't access websis--cert issue",1,null,null,"Certificates",10,null,null,null,1278986,"Request for familyplan list from user eipark",1]
[null,null,null,null,null,null,"Dean for Student Life-Administration",13,2.3318385650224214E-3,null,null,null,"Mobile Devices",17,null,null,null,"Search for canceled events on Event Calendar",1,null,null,"PreSales",2,null,null,null,1278998,"Request for mccormick-info list from user hannahr",1]
[null,null,null,null,null,null,"Literature Section",13,2.3318385650224214E-3,null,null,null,"Certificates",2,null,null,null,"Access to library journals",1,null,null,"Help Desk::Tether/iPass",3,null,null,null,1279110,"email list delete",1]
[null,null,null,null,null,null,"Haystack Observatory",13,2.3318385650224214E-3,null,null,null,"calendaring",2,null,null,null,"error with websis access",1,null,null,"Accounts",3,null,null,null,1279251,"Converting to a Mailman List",1]
[null,null,null,null,null,null,"Ctr for Education Computing Initiatives",12,2.1524663677130046E-3,null,null,null,"Electrical Eng & Computer Sci",157,null,null,null,"client cannot access websis",1,null,null,"Help Desk::UNIX/Linux",32,null,null,null,1279409,"FW: 1 Blogseminar moderator request(s) waiting",1]
[null,null,null,null,null,null,"Public Service Center",12,2.1524663677130046E-3,null,null,null,"Accounts",58,null,null,null,"changing password (goal:  touchstone authentication for scifinder)",1,null,null,"Backup",1,null,null,null,1279427,"Feng Lab locker request",1]
[null,null,null,null,null,null,"Administrative Services: Chem E/DMSE",11,1.9730941704035874E-3,null,null,null,"Backup",3,null,null,null,"websis problems?",1,null,null,"Email",1,null,null,null,1279444,"account registration, network config in Chinese!",1]
[null,null,null,null,null,null,"Facilities Administration",11,1.9730941704035874E-3,null,null,null,"Business",9,null,null,null,"RE: Pre-Reg for HASS-D classes",1,null,null,"Network",5,null,null,null,1279463,"Help!! I Cannot apply for the Athena Account.",1]
[null,null,null,null,null,null,"School of Engineering",11,1.9730941704035874E-3,null,null,null,"Email",7,null,null,null,"Need Access to Library",1,null,null,"os",24,null,null,null,1279483,"needs to register",1]
[null,null,null,null,null,null,"Audio Visual Services",10,1.7937219730941704E-3,null,null,null,"Hardware",11,null,null,null,"Non MIT-affiliate requesting access to library eJournals",1,null,null,"Software",1,null,null,null,1279585,"how to open an email account",1]
[null,null,null,null,null,null,"History Section",10,1.7937219730941704E-3,null,null,null,"Network",32,null,null,null,"Help in accessing MIT Student Account Statement",1,null,null,"RCC::BriggsField",10,null,null,null,1279650,"Guest account request",1]
[null,null,null,null,null,null,"Office of the President",10,1.7937219730941704E-3,null,null,null,"os",7,null,null,null,"Problem Joining WIN.MIT.EDU",1,null,null,"Network",10,null,null,null,1279665,"Releasing a mailman name",1]
[null,null,null,null,null,null,"Technology Development Program",10,1.7937219730941704E-3,null,null,null,"Printing",2,null,null,null,"Server Services",1,null,null,"RCC::EastCampus",31,null,null,null,1279667,"FW: Consultant - Kerberos ID etc",1]
[null,null,null,null,null,null,"Technology and Policy Program",10,1.7937219730941704E-3,null,null,null,"services",2,null,null,null,"Alum use of VERA",1,null,null,"Network",29,null,null,null,1279706,"temporary password - scanned ID attached - thank you",1]
[null,null,null,null,null,null,"Center for Matl Science and Engineering",10,1.7937219730941704E-3,null,null,null,"Software",5,null,null,null,"Question about Sloan IT orientation class",1,null,null,"Printing",1,null,null,null,1279712,"Request for BCS-TECH list from user rdbryan",1]
[null,null,null,null,null,null,"Campus Activities Complex",9,1.6143497757847534E-3,null,null,null,"Athena",5,null,null,null,"unable to access SciFinder MIT libaries",1,null,null,"Call Center Misc",1,null,null,null,1279713,"Request for SHASS-TECH list from user rdbryan",1]
[null,null,null,null,null,null,"Copy Technology Centers",9,1.6143497757847534E-3,null,null,null,"Call Center Misc",4,null,null,null,"Error with Websis",1,null,null,"RCC::NorthWest",61,null,null,null,1279777,"Needed Service Center password",1]
[null,null,null,null,null,null,"Edgerton Center",9,1.6143497757847534E-3,null,null,null,"Web Publishing",1,null,null,null,"Websis access problem",1,null,null,"Network",60,null,null,null,1279807,"MIT International Development Consulting",1]
[null,null,null,null,null,null,"Office of Development Services",9,1.6143497757847534E-3,null,null,null,"Mobile Devices",1,null,null,null,"Grand Total",90,null,null,"Call Center Misc",1,null,null,null,1279846,"Transitioning to new mailing list",1]
[null,null,null,null,null,null,"Francis Bitter Magnet Laboratory",9,1.6143497757847534E-3,null,null,null,"Certificates",10,null,null,null,null,null,null,null,"RCC::WestCampus",19,null,null,null,1279874,"Kasper Andersen",1]
[null,null,null,null,null,null,"Student Financial Services",9,1.6143497757847534E-3,null,null,null,"Chemical Engineering",129,null,null,null,null,null,null,null,"Network",19,null,null,null,1279907,"Professor Hamsa Balakrishnan",1]
[null,null,null,null,null,null,"Foreign Languages & Literatures Section",9,1.6143497757847534E-3,null,null,null,"Accounts",27,null,null,null,null,null,null,null,"Help Desk::Accounts",1666,null,null,null,1279908,"Mistake in my name",1]
[null,null,null,null,null,null,"Global Education & Career Developmnt Ctr",9,1.6143497757847534E-3,null,null,null,"Business",16,null,null,null,null,null,null,null,"Accounts",1287,null,null,null,1279961,"FW: Kristin O'Halloran",1]
[null,null,null,null,null,null,"Operations Research",9,1.6143497757847534E-3,null,null,null,"Email",14,null,null,null,null,null,null,null,"Business",2,null,null,null,1279966,"Request for OGS Team list from user ztaher",1]
[null,null,null,null,null,null,"Center for Global Change Science",8,1.4349775784753362E-3,null,null,null,"Hardware",20,null,null,null,null,null,null,null,"Email",258,null,null,null,1279983,"prepare for password reset",1]
[null,null,null,null,null,null,"Credit Union",8,1.4349775784753362E-3,null,null,null,"Network",13,null,null,null,null,null,null,null,"Network",8,null,null,null,1279988,"password reset for certificates, email",1]
[null,null,null,null,null,null,"Educational Innovation and Technology",8,1.4349775784753362E-3,null,null,null,"os",6,null,null,null,null,null,null,null,"os",1,null,null,null,1280016,"Guest account request",1]
[null,null,null,null,null,null,"Legatum Center for Dev Entrepreneurship",8,1.4349775784753362E-3,null,null,null,"Security",2,null,null,null,null,null,null,null,"Security",4,null,null,null,1280030,"Request for soe-fos list from user ghavidel",1]
[null,null,null,null,null,null,"Linguistics and Philosophy",8,1.4349775784753362E-3,null,null,null,"services",1,null,null,null,null,null,null,null,"Software",5,null,null,null,1280064,"Account (keeping summer program account)",1]
[null,null,null,null,null,null,"Student Activities",8,1.4349775784753362E-3,null,null,null,"Software",15,null,null,null,null,null,null,null,"collaboration software",50,null,null,null,1280074,"Sponsoring Diana Strange",1]
[null,null,null,null,null,null,"Procurement",8,1.4349775784753362E-3,null,null,null,"Call Center Misc",2,null,null,null,null,null,null,null,"Athena",4,null,null,null,1280194,"Form submission from: Request a Tether Account",1]
[null,null,null,null,null,null,"Campus Planning, Engineering & Constn",7,1.2556053811659193E-3,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,"Call Center Misc",4,null,null,null,1280221,"Oxford accounts, need password help",1]
[null,null,null,null,null,null,"School of Architecture & Planning",7,1.2556053811659193E-3,null,null,null,"Mobile Devices",4,null,null,null,null,null,null,null,"Web Publishing",6,null,null,null,1280225,"Returning contractor account",1]
[null,null,null,null,null,null,"Lemelson/MIT Program",7,1.2556053811659193E-3,null,null,null,"Certificates",8,null,null,null,null,null,null,null,"Mobile Devices",2,null,null,null,1280248,"Guest account request",1]
[null,null,null,null,null,null,"Prog in Media Arts Sciences",7,1.2556053811659193E-3,null,null,null,"Physics",116,null,null,null,null,null,null,null,"Certificates",35,null,null,null,1280291,"Kerberos account extension",1]
[null,null,null,null,null,null,"Program in Art, Culture and Technology",7,1.2556053811659193E-3,null,null,null,"Accounts",21,null,null,null,null,null,null,null,"Mobile Devices",166,null,null,null,1280380,"Request for stephanie.whalen.is list from user sawhalen",1]
[null,null,null,null,null,null,"Terrascope",7,1.2556053811659193E-3,null,null,null,"Business",12,null,null,null,null,null,null,null,"Email",6,null,null,null,1280408,"srvtab request for host subrosia.mit.edu from user asedeno",1]
[null,null,null,null,null,null,"Audit Division",7,1.2556053811659193E-3,null,null,null,"Email",10,null,null,null,null,null,null,null,"Network",3,null,null,null,1280522,"daemon keytab and PTS ID for freebuild",1]
[null,null,null,null,null,null,"Linguistics & Philosophy",7,1.2556053811659193E-3,null,null,null,"Hardware",10,null,null,null,null,null,null,null,"Software",2,null,null,null,1280661,"Creating ERA Commons User Name",1]
[null,null,null,null,null,null,"Office of the General Counsel",7,1.2556053811659193E-3,null,null,null,"Network",36,null,null,null,null,null,null,null,"Mobile Devices",151,null,null,null,1280696,"Can I extend the use of my MIT email account?",1]
[null,null,null,null,null,null,"AMPS-Libraries",7,1.2556053811659193E-3,null,null,null,"os",1,null,null,null,null,null,null,null,"Certificates",4,null,null,null,1280704,"Heidi Nakajima",1]
[null,null,null,null,null,null,"GL Ops & Reporting & Journal Vouchers",7,1.2556053811659193E-3,null,null,null,"Security",1,null,null,null,null,null,null,null,"RCC::MassAve",30,null,null,null,1280728,"Request for CRE_scratchtix list from user jboyles",1]
[null,null,null,null,null,null,"DAPER Intercollegiate Sports",7,1.2556053811659193E-3,null,null,null,"Software",9,null,null,null,null,null,null,null,"Network",30,null,null,null,1280738,"Retirement",1]
[null,null,null,null,null,null,"MIT-Portugal Program",7,1.2556053811659193E-3,null,null,null,"collaboration software",3,null,null,null,null,null,null,null,"Grand Total",5575,null,null,null,1280772,"new athena account requested",1]
[null,null,null,null,null,null,"Facilities Custodial Services",6,1.0762331838565023E-3,null,null,null,"Athena",4,null,null,null,null,null,null,null,null,null,null,null,null,1280795,"password reset",1]
[null,null,null,null,null,null,"Facilities Repair & Maintenance",6,1.0762331838565023E-3,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1280846,"index.html and AFS",1]
[null,null,null,null,null,null,"OpenCourseWare",6,1.0762331838565023E-3,null,null,null,"voip",1,null,null,null,null,null,null,null,null,null,null,null,null,1280864,"question about account deactivation",1]
[null,null,null,null,null,null,"Literature",6,1.0762331838565023E-3,null,null,null,"Certificates",7,null,null,null,null,null,null,null,null,null,null,null,null,1280876,"Request for mitss-team list from user rdbryan",1]
[null,null,null,null,null,null,"System Design and Management Program",6,1.0762331838565023E-3,null,null,null,"Biology",114,null,null,null,null,null,null,null,null,null,null,null,null,1280879,"kerberos principal change",1]
[null,null,null,null,null,null,"Center for Real Estate",6,1.0762331838565023E-3,null,null,null,"Accounts",24,null,null,null,null,null,null,null,null,null,null,null,null,1280892,"Jeffrey Tao Cheng",1]
[null,null,null,null,null,null,"Technology Review",6,1.0762331838565023E-3,null,null,null,"Backup",4,null,null,null,null,null,null,null,null,null,null,null,null,1280916,"Guest account request",1]
[null,null,null,null,null,null,"Housing",6,1.0762331838565023E-3,null,null,null,"Business",20,null,null,null,null,null,null,null,null,null,null,null,null,1280919,"srvtab request for host swr-trac.xvm.mit.edu from user bskinner",1]
[null,null,null,null,null,null,"Comparative Media Studies",6,1.0762331838565023E-3,null,null,null,"Email",17,null,null,null,null,null,null,null,null,null,null,null,null,1280927,"Mailman to Moira list conversions",1]
[null,null,null,null,null,null,"Office of Sponsored Programs",5,8.9686098654708521E-4,null,null,null,"Hardware",6,null,null,null,null,null,null,null,null,null,null,null,null,1280936,"account compromised",1]
[null,null,null,null,null,null,"Science, Technology & Society",5,8.9686098654708521E-4,null,null,null,"Network",4,null,null,null,null,null,null,null,null,null,null,null,null,1280941,"Guest account request",1]
[null,null,null,null,null,null,"Museum",5,8.9686098654708521E-4,null,null,null,"os",4,null,null,null,null,null,null,null,null,null,null,null,null,1280943,"Guest account request",1]
[null,null,null,null,null,null,"Technology Licensing Office",5,8.9686098654708521E-4,null,null,null,"Printing",1,null,null,null,null,null,null,null,null,null,null,null,null,1280997,"Guest account request",1]
[null,null,null,null,null,null,"Concourse",5,8.9686098654708521E-4,null,null,null,"Security",2,null,null,null,null,null,null,null,null,null,null,null,null,1281046,"needs password reset",1]
[null,null,null,null,null,null,"Corporate Relations/Indust Liaison Prog",5,8.9686098654708521E-4,null,null,null,"services",1,null,null,null,null,null,null,null,null,null,null,null,null,1281060,"New Oxford Students need Accounts",1]
[null,null,null,null,null,null,"Security & Emergency Management Office",5,8.9686098654708521E-4,null,null,null,"Software",11,null,null,null,null,null,null,null,null,null,null,null,null,1281115,"Fwd: Athena Account - Odd Activity",1]
[null,null,null,null,null,null,"List Visual Arts Center",5,8.9686098654708521E-4,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1281121,"auto-reply's for laid off ee's",1]
[null,null,null,null,null,null,"Leaders for Global Operations Program",5,{"$f":"H134/MAX(H:H)","v":8.9686098654708521E-4},null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1281134,"Reactivate Account for Kevin Rock, Vis. Sr. Lecturer - Appt started July 1st",1]
[null,null,null,null,null,null,"Design Laboratory",5,8.9686098654708521E-4,null,null,null,"Call Center Misc",4,null,null,null,null,null,null,null,null,null,null,null,null,1281227,"Guest Account",1]
[null,null,null,null,null,null,"Nuclear Reactor Laboratory",5,8.9686098654708521E-4,null,null,null,"Web Publishing",3,null,null,null,null,null,null,null,null,null,null,null,null,1281242,"Coupon for Visiting Student",1]
[null,null,null,null,null,null,"MIT Sea Grant College Program",5,8.9686098654708521E-4,null,null,null,"Mobile Devices",4,null,null,null,null,null,null,null,null,null,null,null,null,1281261,"Re: new user",1]
[null,null,null,null,null,null,"Gordon Engineering Leadership Program",5,8.9686098654708521E-4,null,null,null,"Certificates",7,null,null,null,null,null,null,null,null,null,null,null,null,1281360,"special request for password reset",1]
[null,null,null,null,null,null,"Office of Minority Education",4,7.1748878923766812E-4,null,null,null,"Libraries",106,null,null,null,null,null,null,null,null,null,null,null,null,1281368,"Eudora and passwords.",1]
[null,null,null,null,null,null,"Environment, Health & Safety Office",4,7.1748878923766812E-4,null,null,null,"Accounts",62,null,null,null,null,null,null,null,null,null,null,null,null,1281398,"Athena account",1]
[null,null,null,null,null,null,"Institute for Soldier Nanotechnologies",4,7.1748878923766812E-4,null,null,null,"Backup",2,null,null,null,null,null,null,null,null,null,null,null,null,1281403,"web Moira",1]
[null,null,null,null,null,null,"Program in Media Arts and Sciences",4,7.1748878923766812E-4,null,null,null,"Business",3,null,null,null,null,null,null,null,null,null,null,null,null,1281416,"New account request for W3C Admin staff",1]
[null,null,null,null,null,null,"Computational and Systems Bio",4,7.1748878923766812E-4,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1281537,"Please cancel list loyd_15.311c_advisees-owner",1]
[null,null,null,null,null,null,"Office of Faculty Support",4,7.1748878923766812E-4,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1281547,"Guest account request",1]
[null,null,null,null,null,null,"Undergraduate Advising and Academic Prog",4,7.1748878923766812E-4,null,null,null,"Network",16,null,null,null,null,null,null,null,null,null,null,null,null,1281557,"SIPB account sponsorship for Robert Nishihara",1]
[null,null,null,null,null,null,"DAPER Facilities",4,7.1748878923766812E-4,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1281613,"Request for kto list from user whincop",1]
[null,null,null,null,null,null,"Military Science",4,7.1748878923766812E-4,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1281616,"Request for manalis-lab list from user feijo",1]
[null,null,null,null,null,null,"Spectroscopy Laboratory",4,7.1748878923766812E-4,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1281699,"DME mailing list",1]
[null,null,null,null,null,null,"Center for Biomedical Innovation",3,5.3811659192825115E-4,null,null,null,"collaboration software",8,null,null,null,null,null,null,null,null,null,null,null,null,1281718,"password reset needed",1]
[null,null,null,null,null,null,"Facilities Grounds Services",3,5.3811659192825115E-4,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1281810,"Request for ptmscout_admin_white list from user knaegle",1]
[null,null,null,null,null,null,"School of Engineering-UPOP",3,5.3811659192825115E-4,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1281979,"password reset (for pay stubs)",1]
[null,null,null,null,null,null,"Facilities Utilities",3,5.3811659192825115E-4,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1281981,"reactivating old account",1]
[null,null,null,null,null,null,"Sponsored & Genl A/R & Cashier",3,5.3811659192825115E-4,null,null,null,"voip",1,null,null,null,null,null,null,null,null,null,null,null,null,1282011,"password reset",1]
[null,null,null,null,null,null,"HyperStudio",3,5.3811659192825115E-4,null,null,null,"Certificates",2,null,null,null,null,null,null,null,null,null,null,null,null,1282073,"How long does my account stay active after I leave MIT?",1]
[null,null,null,null,null,null,"Center for Environmental Health Sciences",3,5.3811659192825115E-4,null,null,null,"calendaring",1,null,null,null,null,null,null,null,null,null,null,null,null,1282082,"what is my MIT ID number?",1]
[null,null,null,null,null,null,"Naval Science",3,5.3811659192825115E-4,null,null,null,"Chemistry",100,null,null,null,null,null,null,null,null,null,null,null,null,1282089,"Questions about MIT Sponsored Athena Account",1]
[null,null,null,null,null,null,"MIT Investment Management Company",3,5.3811659192825115E-4,null,null,null,"Accounts",14,null,null,null,null,null,null,null,null,null,null,null,null,1282111,"Request for activeminds locker from cdluna@mit.edu",1]
[null,null,null,null,null,null,"Operations Research Center",3,5.3811659192825115E-4,null,null,null,"Backup",3,null,null,null,null,null,null,null,null,null,null,null,null,1282131,"Guest account request",1]
[null,null,null,null,null,null,"Office of the Arts",3,5.3811659192825115E-4,null,null,null,"Business",15,null,null,null,null,null,null,null,null,null,null,null,null,1282133,"Guest account request",1]
[null,null,null,null,null,null,"Lab for Information & Decision Systems",2,3.5874439461883406E-4,null,null,null,"Email",17,null,null,null,null,null,null,null,null,null,null,null,null,1282137,"Quota increase request for CoLab locker",1]
[null,null,null,null,null,null,"Singapore-MIT Alliance for Res and Tech",2,3.5874439461883406E-4,null,null,null,"Hardware",10,null,null,null,null,null,null,null,null,null,null,null,null,1282182,"Biomicro equipment account",1]
[null,null,null,null,null,null,"Religious Life",2,3.5874439461883406E-4,null,null,null,"Network",5,null,null,null,null,null,null,null,null,null,null,null,null,1282198,"Re: Quota increase request for CoLab locker",1]
[null,null,null,null,null,null,"Center for Information Systems Research",2,3.5874439461883406E-4,null,null,null,"os",6,null,null,null,null,null,null,null,null,null,null,null,null,1282211,"Re: Quota increase request for CoLab locker",1]
[null,null,null,null,null,null,"Endicott House",2,3.5874439461883406E-4,null,null,null,"Security",1,null,null,null,null,null,null,null,null,null,null,null,null,1282212,"Re: Quota increase request for CoLab locker",1]
[null,null,null,null,null,null,"Center for Real Estate Develop",2,3.5874439461883406E-4,null,null,null,"services",1,null,null,null,null,null,null,null,null,null,null,null,null,1282238,"Request for Academic_Expo list from user cokeke",1]
[null,null,null,null,null,null,"Undesignated Sophomore",2,3.5874439461883406E-4,null,null,null,"Software",5,null,null,null,null,null,null,null,null,null,null,null,null,1282266,"Re: Quota increase request for CoLab locker",1]
[null,null,null,null,null,null,"MIT News",2,3.5874439461883406E-4,null,null,null,"calendar",2,null,null,null,null,null,null,null,null,null,null,null,null,1282292,"Re: Quota increase request for CoLab locker",1]
[null,null,null,null,null,null,"Teaching & Learning Laboratory",2,3.5874439461883406E-4,null,null,null,"Athena",6,null,null,null,null,null,null,null,null,null,null,null,null,1282293,"Re: Quota increase request for CoLab locker",1]
[null,null,null,null,null,null,"Forum for the Future of Higher Education",2,3.5874439461883406E-4,null,null,null,"Call Center Misc",3,null,null,null,null,null,null,null,null,null,null,null,null,1282295,"quota increase for http://colabradio.mit.edu/ ?",1]
[null,null,null,null,null,null,"Center for Biomedical Engineering",2,3.5874439461883406E-4,null,null,null,"Mobile Devices",5,null,null,null,null,null,null,null,null,null,null,null,null,1282337,"Re: Quota increase request for CoLab locker",1]
[null,null,null,null,null,null,"Office of Major Agreements",2,3.5874439461883406E-4,null,null,null,"Certificates",7,null,null,null,null,null,null,null,null,null,null,null,null,1282360,"rcmd srvtab needed for dit.mit.edu",1]
[null,null,null,null,null,null,"Office of the Vice President for Finance",2,3.5874439461883406E-4,null,null,null,"Civil and Environmental Engineering",94,null,null,null,null,null,null,null,null,null,null,null,null,1282367,"Night Shift",1]
[null,null,null,null,null,null,"Earth System Initiative",2,3.5874439461883406E-4,null,null,null,"Accounts",6,null,null,null,null,null,null,null,null,null,null,null,null,1282440,"Request for gsc-oc-coordinators2010 list from user dighe",1]
[null,null,null,null,null,null,"Archaeology",2,3.5874439461883406E-4,null,null,null,"Backup",2,null,null,null,null,null,null,null,null,null,null,null,null,1282531,"Machine -email account",1]
[null,null,null,null,null,null,"SHASS Department Heads",2,3.5874439461883406E-4,null,null,null,"Business",16,null,null,null,null,null,null,null,null,null,null,null,null,1282643,"Athena Account Registration",1]
[null,null,null,null,null,null,"Facilities Mail Services",2,3.5874439461883406E-4,null,null,null,"Email",14,null,null,null,null,null,null,null,null,null,null,null,null,1282667,"Request for AeroAstro128C list from user ykmizu",1]
[null,null,null,null,null,null,"Anthropology Program",2,3.5874439461883406E-4,null,null,null,"Hardware",10,null,null,null,null,null,null,null,null,null,null,null,null,1282797,"Guest account request",1]
[null,null,null,null,null,null,"DLC Heads Science",1,1.7937219730941703E-4,null,null,null,"Network",5,null,null,null,null,null,null,null,null,null,null,null,null,1282844,"voice mail: needed ID number",1]
[null,null,null,null,null,null,"Community Dev & Substance Abuse Pgms",1,1.7937219730941703E-4,null,null,null,"os",3,null,null,null,null,null,null,null,null,null,null,null,null,1282918,"Guest account request",1]
[null,null,null,null,null,null,"Dining",1,1.7937219730941703E-4,null,null,null,"Printing",2,null,null,null,null,null,null,null,null,null,null,null,null,1282942,"New Employee <sigh>",1]
[null,null,null,null,null,null,"Whitaker College of Health Sci & Tech",1,1.7937219730941703E-4,null,null,null,"Security",3,null,null,null,null,null,null,null,null,null,null,null,null,1283139,"password reset",1]
[null,null,null,null,null,null,"Dean of Humanities, Arts, and Social Sci",1,1.7937219730941703E-4,null,null,null,"Software",13,null,null,null,null,null,null,null,null,null,null,null,null,1283143,"reactivate old account",1]
[null,null,null,null,null,null,"Chancellor's Office",1,1.7937219730941703E-4,null,null,null,"calendar",2,null,null,null,null,null,null,null,null,null,null,null,null,1283245,"Guest account request",1]
[null,null,null,null,null,null,"Experimental Study Group",1,1.7937219730941703E-4,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1283282,"srvtab request for host media1e.mit.edu from user mboyd",1]
[null,null,null,null,null,null,"Dept Heads Vice President for Research",1,1.7937219730941703E-4,null,null,null,"Call Center Misc",4,null,null,null,null,null,null,null,null,null,null,null,null,1283283,"Alison Cappellieri",1]
[null,null,null,null,null,null,"Campus Police",1,1.7937219730941703E-4,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1283288,"open account for Eugue Bubis",1]
[null,null,null,null,null,null,"SoE Dept/Lab/Center/Director Org",1,1.7937219730941703E-4,null,null,null,"Mobile Devices",2,null,null,null,null,null,null,null,null,null,null,null,null,1283385,"FW: IST Athena Account Registration Help",1]
[null,null,null,null,null,null,"DAPER Physical Education",1,1.7937219730941703E-4,null,null,null,"Certificates",8,null,null,null,null,null,null,null,null,null,null,null,null,1283465,"Request for ist-projectreviews@mit.edu list from user pshepp@mit.edu",1]
[null,null,null,null,null,null,"Consortium on Financing Higher Education",1,1.7937219730941703E-4,null,null,null,"PreSales",2,null,null,null,null,null,null,null,null,null,null,null,null,1283474,"Sloan student needs to register for Kerb account",1]
[null,null,null,null,null,null,"Dean for Student Life",1,null,null,null,null,"Aeronautics and Astronautics",90,null,null,null,null,null,null,null,null,null,null,null,null,1283490,"srvtab request for host media1e.mit.edu from user mboyd",1]
[null,null,null,null,null,null,"Writing & Humanistic Studies",1,null,null,null,null,"Accounts",27,null,null,null,null,null,null,null,null,null,null,null,null,1283619,"Requesting access to 4.182 locker and list",1]
[null,null,null,null,null,null,"HR/Payroll",1,null,null,null,null,"Backup",4,null,null,null,null,null,null,null,null,null,null,null,null,1283624,"Re: MIT account deactivation",1]
[null,null,null,null,null,null,"Office of the Recording Secretary",1,null,null,null,null,"Business",9,null,null,null,null,null,null,null,null,null,null,null,null,1283962,"getting an account",1]
[null,null,null,null,null,null,"Center for Collective Intelligence",1,null,null,null,null,"Email",9,null,null,null,null,null,null,null,null,null,null,null,null,1284000,"[Mailman] Deleting lists",1]
[null,null,null,null,null,null,"MIT Professional Education",1,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1284022,"Request for gsc-photocontest list from user sofiav",1]
[null,null,null,null,null,null,"Executive Vice President and Treasurer",1,null,null,null,null,"Network",9,null,null,null,null,null,null,null,null,null,null,null,null,1284079,"Request for idm-2010 list from user sparr",1]
[null,null,null,null,null,null,"Global Initiatives",1,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1284111,"mailing list permissions",1]
[null,null,null,null,null,null,"Professional Education Prog",1,null,null,null,null,"Software",11,null,null,null,null,null,null,null,null,null,null,null,null,1284233,"Registration page",1]
[null,null,null,null,null,null,"MIT Card Office",1,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1284400,"Locker Request for 16.498",1]
[null,null,null,null,null,null,"Not Available",1,null,null,null,null,"collaboration software",2,null,null,null,null,null,null,null,null,null,null,null,null,1284447,"account hacked",1]
[null,null,null,null,null,null,"Aerospace Studies",1,null,null,null,null,"Athena",3,null,null,null,null,null,null,null,null,null,null,null,null,1284547,"Request for kerri_tierney@mit.edu list from user kparis",1]
[null,null,null,null,null,null,"Dean for Student Life - Dept Heads",1,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1284563,"Request for expo_participants list from user cokeke",1]
[null,null,null,null,null,null,"Fraternities, Sororities and ILgs",1,null,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1284587,"Account Reactivation",1]
[null,null,null,null,null,null,"EHS Headquarters Office",1,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1284619,"reactivating old account",1]
[null,null,null,null,null,null,"Grand Total",5575,null,null,null,null,"Certificates",8,null,null,null,null,null,null,null,null,null,null,null,null,1284629,"Request for igem-2010-undergrad list from user leanna",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Management",66,null,null,null,null,null,null,null,null,null,null,null,null,1284677,"changing to using a mailing list for From address",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",13,null,null,null,null,null,null,null,null,null,null,null,null,1284684,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1284742,"Access to Athena account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1284834,"master pw in FF 3.5.5",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1284853,"master pw in FF 3.5.5",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1284920,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",7,null,null,null,null,null,null,null,null,null,null,null,null,1284925,"Has a particular person registered?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",7,null,null,null,null,null,null,null,null,null,null,null,null,1284952,"create a general account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Printing",1,null,null,null,null,null,null,null,null,null,null,null,null,1284958,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",3,null,null,null,null,null,null,null,null,null,null,null,null,1284966,"Re: Quota increase request for CoLab locker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"services",3,null,null,null,null,null,null,null,null,null,null,null,null,1284968,"Re: Quota increase request for CoLab locker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",7,null,null,null,null,null,null,null,null,null,null,null,null,1285001,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1285044,"question about password reset identification",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",3,null,null,null,null,null,null,null,null,null,null,null,null,1285060,"Sloan student",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",12,null,null,null,null,null,null,null,null,null,null,null,null,1285155,"Restrict access to Athena directory",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"PreSales",3,null,null,null,null,null,null,null,null,null,null,null,null,1285162,"requesting 2 accounts for contractors",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Brain & Cognitive Sciences",59,null,null,null,null,null,null,null,null,null,null,null,null,1285250,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",17,null,null,null,null,null,null,null,null,null,null,null,null,1285297,"Request for anands list from user praveens",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",4,null,null,null,null,null,null,null,null,null,null,null,null,1285318,"Change Name on MIT Directory",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",6,null,null,null,null,null,null,null,null,null,null,null,null,1285320,"Keytabs for blueberry-meringue.mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",7,null,null,null,null,null,null,null,null,null,null,null,null,1285329,"Request for somoza list from user lsomoza",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1285480,"Request for MISTI_BeerSheva_2010 list from user jaysonl",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",4,null,null,null,null,null,null,null,null,null,null,null,null,1285499,"unlocking an athena account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",5,null,null,null,null,null,null,null,null,null,null,null,null,1285574,"Request for army-14 list from user ljmorin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",1,null,null,null,null,null,null,null,null,null,null,null,null,1285699,"An MIT computer account for Prof. Chyi-Tsong CHEN",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",5,null,null,null,null,null,null,null,null,null,null,null,null,1285703,"Remove sponsorship of web account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",2,null,null,null,null,null,null,null,null,null,null,null,null,1285716,"Request for ntan list from user ducktape",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"voip",2,null,null,null,null,null,null,null,null,null,null,null,null,1285727,"Request for tanatmit list from user ducktape",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",2,null,null,null,null,null,null,null,null,null,null,null,null,1285768,"who to contact to reactivate account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",2,null,null,null,null,null,null,null,null,null,null,null,null,1285771,"client cannot access moira lists for list mgmnt via web page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Architecture",58,null,null,null,null,null,null,null,null,null,null,null,null,1285773,"Request for stallion list from user jeff2012",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",18,null,null,null,null,null,null,null,null,null,null,null,null,1285848,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1285852,"Request for tommytulip list from user carrieb",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",3,null,null,null,null,null,null,null,null,null,null,null,null,1285876,"Request for ugc2014 list from user jenna",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",5,null,null,null,null,null,null,null,null,null,null,null,null,1285879,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",10,null,null,null,null,null,null,null,null,null,null,null,null,1285885,"Request for seniorgift2011 list from user jenna",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",4,null,null,null,null,null,null,null,null,null,null,null,null,1285909,"Request for sam2011 list from user jenna",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1285925,"Request for dsl senior staff list from user vdavenpo",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",7,null,null,null,null,null,null,null,null,null,null,null,null,1285927,"Request for dsl deans and directors list from user vdavenpo",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1285930,"Space on public folder",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1285934,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1285936,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",5,null,null,null,null,null,null,null,null,null,null,null,null,1285944,"FYI: Xuser volumes being purged",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Economics",56,null,null,null,null,null,null,null,null,null,null,null,null,1285948,"confusion about if account exists",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",22,null,null,null,null,null,null,null,null,null,null,null,null,1285959,"New MIT ID/Athena Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1285973,"fencing associate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",6,null,null,null,null,null,null,null,null,null,null,null,null,1285984,"Request for MySloanExecEd list from user cfeeney",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",6,null,null,null,null,null,null,null,null,null,null,null,null,1285989,"Request for Spaintrip2010 list from user twhay",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1285997,"sponsoring a guest",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",3,null,null,null,null,null,null,null,null,null,null,null,null,1286012,"Coupon Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1286022,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",3,null,null,null,null,null,null,null,null,null,null,null,null,1286024,"Locker Request for 3.930",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",4,null,null,null,null,null,null,null,null,null,null,null,null,1286040,"Request for mobileinnovation locker from nagaraj@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1286054,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1286091,"Returning VS/IFF-reactivate accts",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1286097,"status of aregan account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",4,null,null,null,null,null,null,null,null,null,null,null,null,1286098,"what username / name does a person have",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Lincoln Laboratory",55,null,null,null,null,null,null,null,null,null,null,null,null,1286110,"mobileinnovation locker request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",21,null,null,null,null,null,null,null,null,null,null,null,null,1286136,"password for Zelia Periera",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",11,null,null,null,null,null,null,null,null,null,null,null,null,1286148,"Request for sk-med list from user sawhalen",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1286149,"MIT Kerberos account setup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1286178,"forgot Kerberos password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1286253,"James Feyrer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1286291,"Request for Malcom list from user mjgil",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1286404,"Request for cat-theory list from user drews",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",17,null,null,null,null,null,null,null,null,null,null,null,null,1286439,"email account type",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Materials Science and Engineering",51,null,null,null,null,null,null,null,null,null,null,null,null,1286489,"Request for gsc-advising-team list from user tescu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",8,null,null,null,null,null,null,null,null,null,null,null,null,1286838,"Email Account - Christine Antonellis",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",2,null,null,null,null,null,null,null,null,null,null,null,null,1286946,"trouble getting onto the moira email list management page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",8,null,null,null,null,null,null,null,null,null,null,null,null,1286950,"Request for titesaurus list from user angieyen",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",9,null,null,null,null,null,null,null,null,null,null,null,null,1286979,"Request for serapps2010 list from user srmurray",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",3,null,null,null,null,null,null,null,null,null,null,null,null,1287036,"reqeust a Kerberos account for our vendor",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1287101,"questions about accessing email of someone who is gone",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1287110,"can't get into Cumulative Account Balance Report",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",1,null,null,null,null,null,null,null,null,null,null,null,null,1287156,"new Ploegh Lab member needs MIT account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",7,null,null,null,null,null,null,null,null,null,null,null,null,1287167,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",2,null,null,null,null,null,null,null,null,null,null,null,null,1287199,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1287321,"how to change a password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",2,null,null,null,null,null,null,null,null,null,null,null,null,1287322,"requirement for 6 words",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"voip",1,null,null,null,null,null,null,null,null,null,null,null,null,1287329,"Nicolas Pena's ID",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1287352,"Enquiries about the login ID and password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",2,null,null,null,null,null,null,null,null,null,null,null,null,1287383,"Athena list deletion",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendaring",1,null,null,null,null,null,null,null,null,null,null,null,null,1287394,"a little help, please",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Urban Studies & Planning",51,null,null,null,null,null,null,null,null,null,null,null,null,1287401,"[Mailman] List moderation setting",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",14,null,null,null,null,null,null,null,null,null,null,null,null,1287464,"wrong number",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",4,null,null,null,null,null,null,null,null,null,null,null,null,1287509,"My Athena Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",8,null,null,null,null,null,null,null,null,null,null,null,null,1287542,"Request for redplum99 list from user mhuang",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1287622,"Re: Request for editing",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",6,null,null,null,null,null,null,null,null,null,null,null,null,1287623,"Request for arcsensing list from user mdahlem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1287639,"Kerberos/Athena Account Registration",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",1,null,null,null,null,null,null,null,null,null,null,null,null,1287825,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",5,null,null,null,null,null,null,null,null,null,null,null,null,1287842,"execed_custom@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1287876,"Request for New Mailman List",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",2,null,null,null,null,null,null,null,null,null,null,null,null,1287993,"User Andrea Cheng (nee Regopoulos)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1288041,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",4,null,null,null,null,null,null,null,null,null,null,null,null,1288099,"deleting mailman list?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",3,null,null,null,null,null,null,null,null,null,null,null,null,1288149,"Request for terrafrosh2014 list from user daczel",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Koch Inst - Integrative Cancer Research",50,null,null,null,null,null,null,null,null,null,null,null,null,1288191,"Guest MIT E-mail Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",12,null,null,null,null,null,null,null,null,null,null,null,null,1288194,"Request for kriegerlab-alum@mit.edu  list from user npolizzi",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",4,null,null,null,null,null,null,null,null,null,null,null,null,1288211,"Fred Viera",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",8,null,null,null,null,null,null,null,null,null,null,null,null,1288263,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",5,null,null,null,null,null,null,null,null,null,null,null,null,1288280,"Richards, William - Deferred to Fall 2011",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",4,null,null,null,null,null,null,null,null,null,null,null,null,1288348,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1288353,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"services",1,null,null,null,null,null,null,null,null,null,null,null,null,1288358,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",5,null,null,null,null,null,null,null,null,null,null,null,null,1288418,"Request for medard-students list from user uferner",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1288422,"SABIP Program locker request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1288425,"mailman list password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",2,null,null,null,null,null,null,null,null,null,null,null,null,1288587,"Password (Was: Kerberos Coupon Request)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",2,null,null,null,null,null,null,null,null,null,null,null,null,1288624,"chaning the owndership of warehouse-ras@mit.edu address",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",3,null,null,null,null,null,null,null,null,null,null,null,null,1288755,"SIPB account sponsorship for ESP",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Civil and Environmental Eng",47,null,null,null,null,null,null,null,null,null,null,null,null,1289017,"Request for current-transfers@mit.edu list from user dhanus",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",8,null,null,null,null,null,null,null,null,null,null,null,null,1289019,"Athena Account Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1289032,"Password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",5,null,null,null,null,null,null,null,null,null,null,null,null,1289054,"kerberos password and account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",5,null,null,null,null,null,null,null,null,null,null,null,null,1289138,"new user question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",3,null,null,null,null,null,null,null,null,null,null,null,null,1289142,"Request for pyroi-bugs list from user mwaskom",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",4,null,null,null,null,null,null,null,null,null,null,null,null,1289172,"Fwd: kerberos -- mambondiyani",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1289234,"Password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Printing",5,null,null,null,null,null,null,null,null,null,null,null,null,1289304,"Kerberos for Mary Vasquez",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",4,null,null,null,null,null,null,null,null,null,null,null,null,1289310,"ID number and Kerberos for Elizabeth Benton",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",7,null,null,null,null,null,null,null,null,null,null,null,null,1289320,"Kerberos for Timothy Zessin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1289327,"how to reset password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1289337,"reset password with fax",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1289354,"Fwd: Removing E-Mail from Required Student Lists",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Earth, Atmospheric &  Planetary Sciences",46,null,null,null,null,null,null,null,null,null,null,null,null,1289366,"Inquiry about having his account sponsored",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",15,null,null,null,null,null,null,null,null,null,null,null,null,1289383,"request to reactivate account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",4,null,null,null,null,null,null,null,null,null,null,null,null,1289391,"Re-activating e-mail account for MIT Sloan Media Relations temp",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",5,null,null,null,null,null,null,null,null,null,null,null,null,1289416,"Referral to password change page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",4,null,null,null,null,null,null,null,null,null,null,null,null,1289441,"Athena Coupon",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",4,null,null,null,null,null,null,null,null,null,null,null,null,1289462,"Kerberos for Alyssa Kunzi",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",3,null,null,null,null,null,null,null,null,null,null,null,null,1289502,"New temp",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1289510,"Request for medard-student-admin list from user sfeizi",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",1,null,null,null,null,null,null,null,null,null,null,null,null,1289517,"reset password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",4,null,null,null,null,null,null,null,null,null,null,null,null,1289529,"New email account for visiting student",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",2,null,null,null,null,null,null,null,null,null,null,null,null,1289565,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1289570,"how fast are list updates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",2,null,null,null,null,null,null,null,null,null,null,null,null,1289605,"Veterans  Club locker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Biological Engineering",45,null,null,null,null,null,null,null,null,null,null,null,null,1289638,"Quota bump request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",15,null,null,null,null,null,null,null,null,null,null,null,null,1289653,"forget kerberos password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",7,null,null,null,null,null,null,null,null,null,null,null,null,1289988,"Request for dt-orientation10@mit.edu list from user dwu1",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",4,null,null,null,null,null,null,null,null,null,null,null,null,1290024,"Kerberos Password?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1290029,"nse-acad-res mailing list?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",5,null,null,null,null,null,null,null,null,null,null,null,null,1290191,"Kerberos account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",5,null,null,null,null,null,null,null,null,null,null,null,null,1290217,"Requesting Kerberos Account Change",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",1,null,null,null,null,null,null,null,null,null,null,null,null,1290251,"Unused Email Lists",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1290313,"Reactivation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1290321,"Creating a kerberos account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1290352,"reactivate old account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1290361,"Re: Questions with regards account!",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1290375,"change of list name",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendaring",1,null,null,null,null,null,null,null,null,null,null,null,null,1290384,"Athena Account Registration",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Engineering Systems Division",44,null,null,null,null,null,null,null,null,null,null,null,null,1290389,"delete two moira lists?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",8,null,null,null,null,null,null,null,null,null,null,null,null,1290391,"Kerberos account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",3,null,null,null,null,null,null,null,null,null,null,null,null,1290414,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1290430,"changing name",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",5,null,null,null,null,null,null,null,null,null,null,null,null,1290441,"problem with access",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",5,null,null,null,null,null,null,null,null,null,null,null,null,1290522,"registering",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",7,null,null,null,null,null,null,null,null,null,null,null,null,1290571,"Kerberos for Mariah Steele",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1290591,"Kerberos and ID# for Susan Gotrik",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Printing",1,null,null,null,null,null,null,null,null,null,null,null,null,1290593,"Request for delta10 list from user jdimase",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",1,null,null,null,null,null,null,null,null,null,null,null,null,1290594,"Inquiry about user's account type",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",4,null,null,null,null,null,null,null,null,null,null,null,null,1290638,"deleting email list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1290661,"Request for admissionscomm list from user pmc7",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1290725,"Request for PAOC-FacultyPlus list from user kfisher",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1290730,"password fax",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1290749,"Request for goalscom list from user rhites",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1290765,"password fax",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1290781,"Athena Locker question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Materials Science and Eng",43,null,null,null,null,null,null,null,null,null,null,null,null,1290841,"temp needs an account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",15,null,null,null,null,null,null,null,null,null,null,null,null,1290842,"needs help with libraries",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",2,null,null,null,null,null,null,null,null,null,null,null,null,1290891,"Mei Zuo account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",3,null,null,null,null,null,null,null,null,null,null,null,null,1290903,"error when trying to change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1290932,"how to set up account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",7,null,null,null,null,null,null,null,null,null,null,null,null,1290933,"account set up for William D. Campbell",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1290934,"www directory permissions and php",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1290938,"how to sponsor account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",5,null,null,null,null,null,null,null,null,null,null,null,null,1290953,"Request for dmse2010 list from user khessler",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1290954,"Aditya Bhujle",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1290966,"Password Problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",3,null,null,null,null,null,null,null,null,null,null,null,null,1291011,"new visitor",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Office of the Provost",40,null,null,null,null,null,null,null,null,null,null,null,null,1291100,"register for account but missing six security words",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",8,null,null,null,null,null,null,null,null,null,null,null,null,1291109,"Password Problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1291198,"Request for discoverbe-2010 list from user khu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",5,null,null,null,null,null,null,null,null,null,null,null,null,1291216,"Request for dgusers list from user jmoeller",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",8,null,null,null,null,null,null,null,null,null,null,null,null,1291219,"Request for srange list from user namu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",4,null,null,null,null,null,null,null,null,null,null,null,null,1291225,"Request for scs-lt list from user lsweeney",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1291328,"FW: email account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",4,null,null,null,null,null,null,null,null,null,null,null,null,1291371,"username/password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",4,null,null,null,null,null,null,null,null,null,null,null,null,1291426,"Request for repa list from user dykesk",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1291459,"ID for Postdoc fellow",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1291477,"new mailman account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"voip",1,null,null,null,null,null,null,null,null,null,null,null,null,1291533,"FW: MIT Student Account Statement",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1291539,"Problem with athena account  registration",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1291567,"Kerbros ID, Email address",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Department of Biological Engineering",40,null,null,null,null,null,null,null,null,null,null,null,null,1291568,"Increase of Email Quota",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",7,null,null,null,null,null,null,null,null,null,null,null,null,1291637,"Request for sn-recorder list from user mhaskins",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",4,null,null,null,null,null,null,null,null,null,null,null,null,1291708,"I'm going on medical leave - how do I continue my account?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",7,null,null,null,null,null,null,null,null,null,null,null,null,1291744,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1291745,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",4,null,null,null,null,null,null,null,null,null,null,null,null,1291746,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",3,null,null,null,null,null,null,null,null,null,null,null,null,1291778,"Sarah Beth Shiplett",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",4,null,null,null,null,null,null,null,null,null,null,null,null,1291807,"bulleted list formatted wrong, tab stops wrong",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"services",1,null,null,null,null,null,null,null,null,null,null,null,null,1291808,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1291823,"New athena account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1291829,"Could not register MIT ID 921823299",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",5,null,null,null,null,null,null,null,null,null,null,null,null,1291845,"Extending MIT account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Electrical Engineering-Computer Science",40,null,null,null,null,null,null,null,null,null,null,null,null,1291849,"Kerberos to share",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",13,null,null,null,null,null,null,null,null,null,null,null,null,1291853,"FW: FW: MIT E-Mail Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1291862,"New athena account - Zhao",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",8,null,null,null,null,null,null,null,null,null,null,null,null,1292013,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1292092,"class folder 4.182 needs more space",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1292108,"Athena Coupon Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"services",1,null,null,null,null,null,null,null,null,null,null,null,null,1292174,"reactivating old account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",3,null,null,null,null,null,null,null,null,null,null,null,null,1292291,"Account Status and RentMonkey.mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",4,null,null,null,null,null,null,null,null,null,null,null,null,1292473,"setting up SMART accounts",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1292489,"greengrease locker request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",3,null,null,null,null,null,null,null,null,null,null,null,null,1292558,"Email Account - Jill Maxwell",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendaring",1,null,null,null,null,null,null,null,null,null,null,null,null,1292566,"EFA Temp - New Athena Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mathematics",39,null,null,null,null,null,null,null,null,null,null,null,null,1292673,"Setup new employee",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",8,null,null,null,null,null,null,null,null,null,null,null,null,1292710,"[Mailman] Remove Nameless Coffeehouse account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",2,null,null,null,null,null,null,null,null,null,null,null,null,1292733,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1292742,"listserv digests have raw MIME codes",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",6,null,null,null,null,null,null,null,null,null,null,null,null,1292823,"Request for paoc-researchers list from user kfisher",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",3,null,null,null,null,null,null,null,null,null,null,null,null,1292898,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",5,null,null,null,null,null,null,null,null,null,null,null,null,1292905,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1292941,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"services",1,null,null,null,null,null,null,null,null,null,null,null,null,1292979,"Renaming lists",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1293005,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1293008,"Athena Lists",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1293156,"Request for jcs-ninja list from user nokeeffe",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1293157,"Kerberos account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",6,null,null,null,null,null,null,null,null,null,null,null,null,1293194,"Request for tpn@mit.edu list from user pnorman",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Harvard/MIT Division of HST",39,null,null,null,null,null,null,null,null,null,null,null,null,1293326,"Request for ducky list from user blehnert",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",5,null,null,null,null,null,null,null,null,null,null,null,null,1293355,"Log-in difficulties",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",4,null,null,null,null,null,null,null,null,null,null,null,null,1293941,"doesn't know kerberos password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1293944,"Request for bskinn list from user khemboy",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",4,null,null,null,null,null,null,null,null,null,null,null,null,1293979,"resuming use of account, password, computer setup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",3,null,null,null,null,null,null,null,null,null,null,null,null,1294001,"add account to system",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1294035,"moira lists to delete",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",5,null,null,null,null,null,null,null,null,null,null,null,null,1294037,"unsubscribe from Picasa Web Albums Activity",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Printing",3,null,null,null,null,null,null,null,null,null,null,null,null,1294074,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",1,null,null,null,null,null,null,null,null,null,null,null,null,1294075,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",6,null,null,null,null,null,null,null,null,null,null,null,null,1294095,"delete moira list dew-prof",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1294096,"Request to delete an email list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",2,null,null,null,null,null,null,null,null,null,null,null,null,1294158,"Orphan Moira list  \"sloan_admit_pics\"",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",2,null,null,null,null,null,null,null,null,null,null,null,null,1294184,"Fwd: mit email account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Medical",37,null,null,null,null,null,null,null,null,null,null,null,null,1294198,"creating a mailing list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",14,null,null,null,null,null,null,null,null,null,null,null,null,1294234,"srvtab request for host arch-plazma-3415a from user tfitz",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",3,null,null,null,null,null,null,null,null,null,null,null,null,1294274,"Request for acqmgmt list from user mgm",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1294309,"stop saving password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1294350,"New Athana account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1294355,"remove self from peck-humor list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1294369,"Form submission from: Request a Tether Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1294380,"Re: Second Notice: MIT account deactivation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",14,null,null,null,null,null,null,null,null,null,null,null,null,1294396,"[Mailman] Looking to edit mykidis@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Research Laboratory of Electronics",35,null,null,null,null,null,null,null,null,null,null,null,null,1294453,"Request for oxhumor-en-espa ol list from user cgreaves",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",6,null,null,null,null,null,null,null,null,null,null,null,null,1294589,"Sponsoring Linda Okun's MIT Email Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",4,null,null,null,null,null,null,null,null,null,null,null,null,1294727,"Request for Petroleum locker from bmaxim@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",10,null,null,null,null,null,null,null,null,null,null,null,null,1294756,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1294757,"home directory quota",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1294759,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1294785,"EFA Temp - New Athena Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",4,null,null,null,null,null,null,null,null,null,null,null,null,1294796,"Athena Coupon",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",1,null,null,null,null,null,null,null,null,null,null,null,null,1294854,"Kartik Akileswaran",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1294858,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",3,null,null,null,null,null,null,null,null,null,null,null,null,1294869,"Request for abandoners list from user mjperson",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Nuclear Science and Engineering",30,null,null,null,null,null,null,null,null,null,null,null,null,1294895,"Question about Moira list update",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",5,null,null,null,null,null,null,null,null,null,null,null,null,1294906,"delete a mailing list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1294919,"another person for JPAL",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",5,null,null,null,null,null,null,null,null,null,null,null,null,1294975,"Spelling of Name",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",4,null,null,null,null,null,null,null,null,null,null,null,null,1295004,"Information about Sponsor Accounts",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1295023,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1295033,"Request for svprayer list from user nrobert",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Printing",1,null,null,null,null,null,null,null,null,null,null,null,null,1295056,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",3,null,null,null,null,null,null,null,null,null,null,null,null,1295061,"account setup for Charles W. Harris (ch14920)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",3,null,null,null,null,null,null,null,null,null,null,null,null,1295115,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1295141,"Request for ideationlab list from user gwinther",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",2,null,null,null,null,null,null,null,null,null,null,null,null,1295143,"Kenneth Irwin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1295169,"Request for oxhumor-en-espanol list from user cgreaves",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1295195,"Request for la_casa-2014 list from user eemolina",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Brain and Cognitive Sciences",29,null,null,null,null,null,null,null,null,null,null,null,null,1295234,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",5,null,null,null,null,null,null,null,null,null,null,null,null,1295248,"pension calculator password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",3,null,null,null,null,null,null,null,null,null,null,null,null,1295333,"Request for fareed list from user nadeem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1295359,"Athena account sponsorship",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",8,null,null,null,null,null,null,null,null,null,null,null,null,1295476,"Deactivation of @mit.edu account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1295659,"Request for jmgduarte list from user woodson",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",5,null,null,null,null,null,null,null,null,null,null,null,null,1295749,"Account space",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1295774,"Request for 3kw-discuss list from user jmaurer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",2,null,null,null,null,null,null,null,null,null,null,null,null,1295830,"MIT International Development Consulting",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"MIT Press",27,null,null,null,null,null,null,null,null,null,null,null,null,1295859,"Request for senseable-ksa list from user ratti",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",12,null,null,null,null,null,null,null,null,null,null,null,null,1295866,"Fwd: New Student Activity",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",3,null,null,null,null,null,null,null,null,null,null,null,null,1296004,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1296018,"non-MIT person wants account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1296041,"forgot password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1296042,"[Mailman] Mailman List - Deactivate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",4,null,null,null,null,null,null,null,null,null,null,null,null,1296161,"change list member",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",2,null,null,null,null,null,null,null,null,null,null,null,null,1296239,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Political Science",27,null,null,null,null,null,null,null,null,null,null,null,null,1296257,"permissions on chemistry locker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",3,null,null,null,null,null,null,null,null,null,null,null,null,1296258,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1296397,"Request for paoc-support list from user kfisher",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",9,null,null,null,null,null,null,null,null,null,null,null,null,1296399,"Athena access for spouses",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",4,null,null,null,null,null,null,null,null,null,null,null,null,1296473,"discussion about deactivating account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1296490,"Night Shift - Paul Clisbee",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1296491,"Night shift - Michael DiCenzo",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",2,null,null,null,null,null,null,null,null,null,null,null,null,1296530,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1296568,"Help: Fwd: Your new mailing list: knight_fellows_2008",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1296602,"question about list creation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",2,null,null,null,null,null,null,null,null,null,null,null,null,1296606,"trouble with typos in chpobox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Prog in Science, Technology, & Society",27,null,null,null,null,null,null,null,null,null,null,null,null,1296615,"Request for WBoard list from user drdr",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",7,null,null,null,null,null,null,null,null,null,null,null,null,1296629,"reset password, changing to Exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1296652,"problems entering mit members to lists",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",4,null,null,null,null,null,null,null,null,null,null,null,null,1296664,"how to create a list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",6,null,null,null,null,null,null,null,null,null,null,null,null,1296689,"Request for spe-feedback-admin list from user rmcqueen@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1296699,"please give me access to an athena locker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",3,null,null,null,null,null,null,null,null,null,null,null,null,1296701,"Dean Tsang",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1296704,"please give me access to an athena locker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1296792,"Request for kevinrice list from user ocamadi",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",3,null,null,null,null,null,null,null,null,null,null,null,null,1296817,"account signup, orientation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Laboratory for Nuclear Science",27,null,null,null,null,null,null,null,null,null,null,null,null,1296868,"quota increase",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",5,null,null,null,null,null,null,null,null,null,null,null,null,1297008,"Splitting Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1297144,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",3,null,null,null,null,null,null,null,null,null,null,null,null,1297225,"Request for review-HLT list from user balewski",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",7,null,null,null,null,null,null,null,null,null,null,null,null,1297238,"Don't remember my password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1297271,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1297281,"Kirsten Percy: MIT ID Number Needed",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1297297,"retain account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",6,null,null,null,null,null,null,null,null,null,null,null,null,1297354,"Moira administrator",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"DUE Desktop Support",26,null,null,null,null,null,null,null,null,null,null,null,null,1297466,"Amccarro terminate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",2,null,null,null,null,null,null,null,null,null,null,null,null,1297528,"questions about list creation/update",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",10,null,null,null,null,null,null,null,null,null,null,null,null,1297590,"Re: RSI locker quota",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1297646,"forgot my password (mrk@mit.edu)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",8,null,null,null,null,null,null,null,null,null,null,null,null,1297648,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",4,null,null,null,null,null,null,null,null,null,null,null,null,1297660,"Kerberos Password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1297715,"Request for snarc-lib list from user babraham",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Office of the VP for Institute Affairs",25,null,null,null,null,null,null,null,null,null,null,null,null,1297730,"Kerberos Password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",7,null,null,null,null,null,null,null,null,null,null,null,null,1297763,"Request for women list from user aeerwin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",4,null,null,null,null,null,null,null,null,null,null,null,null,1297764,"previous password got attached to kerberos id",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",3,null,null,null,null,null,null,null,null,null,null,null,null,1297959,"RE: dup ids -- Irwin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1297984,"cert page for password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1298034,"another kerberos principal change",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1298090,"Request for e48-all list from user smbrown",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1298153,"Request for cc14 list from user amason",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1298285,"Request for spi-exec list from user scottmc",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1298315,"Forgotten Athena pw",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"voip",1,null,null,null,null,null,null,null,null,null,null,null,null,1298323,"MIT Guest Account Request for Wenqian Hu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1298327,"two kerberos accts?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1298328,"MIT Guest Account Request for Richard Possemato",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Picower Institute for Learning & Memory",25,null,null,null,null,null,null,null,null,null,null,null,null,1298438,"Would like to increase quota for 'gambit' Athena locker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",5,null,null,null,null,null,null,null,null,null,null,null,null,1298462,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",4,null,null,null,null,null,null,null,null,null,null,null,null,1298585,"Request for kamandousse list from user kandouss",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1298587,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1298612,"Closing an email account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",3,null,null,null,null,null,null,null,null,null,null,null,null,1298617,"Request for adm_test list from user dmcowen",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"services",1,null,null,null,null,null,null,null,null,null,null,null,null,1298640,"Request for esd_admin_update list from user skoperni",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1298644,"Request for vipdean list from user hatch_s",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1298669,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",2,null,null,null,null,null,null,null,null,null,null,null,null,1298672,"please delete this account, and a question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1298787,"extending Athena account after Andrea Centrone's appointment ends",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"PreSales",1,null,null,null,null,null,null,null,null,null,null,null,null,1298798,"FW: New User Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Alumni Association",25,null,null,null,null,null,null,null,null,null,null,null,null,1298803,"Request for libpubinfo list from user mrg",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",17,null,null,null,null,null,null,null,null,null,null,null,null,1298806,"Referral to password change webpage",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1298820,"please remove me from sapbiz",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1298830,"ACT Alumni locker request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1298860,"FW: forgot my password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1298862,"mailman question about maintaining a list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",3,null,null,null,null,null,null,null,null,null,null,null,null,1298919,"Account for Julia Appel",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Residential Life Programs",24,null,null,null,null,null,null,null,null,null,null,null,null,1298936,"Inquiry about obtaining an account for a 4-month contractor",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",15,null,null,null,null,null,null,null,null,null,null,null,null,1298940,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",3,null,null,null,null,null,null,null,null,null,null,null,null,1298942,"MIT affiliate accounts for the Morses",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1298950,"ANTHONY BISTANY",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1298968,"web files in cdemello account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1298971,"need to reset password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1298984,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1298995,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"MIT Energy Initiative",24,null,null,null,null,null,null,null,null,null,null,null,null,1299038,"cancel mailing list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",7,null,null,null,null,null,null,null,null,null,null,null,null,1299046,"Request for esdteach list from user ericap",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",4,null,null,null,null,null,null,null,null,null,null,null,null,1299233,"Re: Extending MIT account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",4,null,null,null,null,null,null,null,null,null,null,null,null,1299251,"Account Help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",5,null,null,null,null,null,null,null,null,null,null,null,null,1299256,"Request for fup-counselors-10 list from user westwood",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1299406,"Request for ldlc-lib list from user tag",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1299407,"Request for ldlc-lt list from user tag",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"voip",1,null,null,null,null,null,null,null,null,null,null,null,null,1299491,"Lincoln password confusion",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1299563,"I'm about to leave, when does my accoutn expire?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Plasma Science and Fusion Center",23,null,null,null,null,null,null,null,null,null,null,null,null,1299575,"J-PAL list serv",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",6,null,null,null,null,null,null,null,null,null,null,null,null,1299604,"MBA Off-Cycle Student List",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",3,null,null,null,null,null,null,null,null,null,null,null,null,1299623,"Closing A Mailman List",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1299737,"reset password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1299826,"Request for lgo11oncyclesupervisors list from user peames",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1299856,"Moira list deletion?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1299860,"Request for lgo11oncycleadvisors list from user peames",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1299870,"delete dps-ssm moira list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1299891,"delete some email lists",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",5,null,null,null,null,null,null,null,null,null,null,null,null,1299895,"Guest Account Duration",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Music and Theater Arts Section",22,null,null,null,null,null,null,null,null,null,null,null,null,1299908,"Request for lgo11offcycleadvisors list from user peames",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",4,null,null,null,null,null,null,null,null,null,null,null,null,1299922,"Request for nanomat list from user jillar",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1299924,"Request for nanomat-admin list from user jillar",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",5,null,null,null,null,null,null,null,null,null,null,null,null,1299941,"FW: New Consultant - Eoin O'Toole",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",3,null,null,null,null,null,null,null,null,null,null,null,null,1299963,"Keberos  for Ken Stevens",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Printing",1,null,null,null,null,null,null,null,null,null,null,null,null,1299969,"MIT Guest Account Request for Stephanie Dougan",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",3,null,null,null,null,null,null,null,null,null,null,null,null,1299975,"constituency locker request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1299978,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",3,null,null,null,null,null,null,null,null,null,null,null,null,1300009,"Request for rpg-lib list from user cassfox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Center for International Studies",22,null,null,null,null,null,null,null,null,null,null,null,null,1300086,"Request for stellar-forum-admins list from user jcalz",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",2,null,null,null,null,null,null,null,null,null,null,null,null,1300116,"Request for sausage-party list from user jgraves",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1300152,"cesi locker request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",8,null,null,null,null,null,null,null,null,null,null,null,null,1300174,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1300214,"deecs locker request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1300240,"Request for sport-tkd-demo list from user sauza",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"services",1,null,null,null,null,null,null,null,null,null,null,null,null,1300362,"MIT email account for Jessica Ambrose",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1300495,"exporting a mailman list to excel",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1300588,"client cannot access web protected site",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1300649,"Request for snarky-comments list from user rgohil",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1300699,"New Athena Account for a Temp Employee",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1300797,"MIT email account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"PreSales",1,null,null,null,null,null,null,null,null,null,null,null,null,1300834,"Request to sponsor email account for affiliate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Health Sciences & Technology",22,null,null,null,null,null,null,null,null,null,null,null,null,1300872,"Request for zessin list from user jfursten",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",4,null,null,null,null,null,null,null,null,null,null,null,null,1300927,"Form submission from: Request a Tether Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1300930,"Two more listservs that can be deleted",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1300954,"how to reset password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1300965,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1300986,"srvtab request for host asson.mit.edu from user amonh",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",5,null,null,null,null,null,null,null,null,null,null,null,null,1301003,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1301009,"Request for dewey-desk list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",4,null,null,null,null,null,null,null,null,null,null,null,null,1301013,"Request for hayden-desk list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1301015,"Request for barker-desk list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Earth, Atmos & Planetary Sci",21,null,null,null,null,null,null,null,null,null,null,null,null,1301017,"Request for rotch-desk list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",5,null,null,null,null,null,null,null,null,null,null,null,null,1301027,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1301038,"Adding user as administrator",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1301044,"Request for idla-approvers list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1301046,"Request for dewey-students list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1301058,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1301102,"Request for heavyindustries list from user ldewan",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"services",1,null,null,null,null,null,null,null,null,null,null,null,null,1301165,"Request for ChemTA10 list from user sfowler",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",4,null,null,null,null,null,null,null,null,null,null,null,null,1301176,"account deactivation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1301194,"reset password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1301324,"keytab, pts ID requests for daemon.esp-treasury",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",2,null,null,null,null,null,null,null,null,null,null,null,null,1301372,"Request for phoenix-rex-chairs list from user rodmk",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"McGovern Institute for Brain Research",21,null,null,null,null,null,null,null,null,null,null,null,null,1301373,"List request - scratch it",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",2,null,null,null,null,null,null,null,null,null,null,null,null,1301516,"Request for mitweofficers list from user jacksone",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",2,null,null,null,null,null,null,null,null,null,null,null,null,1301573,"Request for stellar-forum-admins-acl list from user jcalz",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",4,null,null,null,null,null,null,null,null,null,null,null,null,1301689,"Request for txi-cali list from user ahchi",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1301748,"User account extension",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1301761,"restore my email account to a regular one",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",3,null,null,null,null,null,null,null,null,null,null,null,null,1301864,"reactivation request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1301882,"Request for mensgymclub locker from jakeshap@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1302038,"setting up SMART accounts",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1302106,"quota increase",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1302160,"New account - bodden",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Division of Comparative Medicine",21,null,null,null,null,null,null,null,null,null,null,null,null,1302164,"New account - trait",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",12,null,null,null,null,null,null,null,null,null,null,null,null,1302198,"Email Account for Temporary Employee",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1302233,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1302282,"request to extend an account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1302283,"Special Email Account Creation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1302295,"questions about Canon copier/scanner (?), about telephone (?)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"voip",1,null,null,null,null,null,null,null,null,null,null,null,null,1302330,"sponsoring and account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1302341,"sssc mailing list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Urban Studies and Planning",21,null,null,null,null,null,null,null,null,null,null,null,null,1302348,"New Account for Zineta Borogovac",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",5,null,null,null,null,null,null,null,null,null,null,null,null,1302355,"FW: VPF- BFT reporting user",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1302366,"Lincoln: password/certificate issues",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",5,null,null,null,null,null,null,null,null,null,null,null,null,1302398,"problems with email account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",3,null,null,null,null,null,null,null,null,null,null,null,null,1302414,"Mail list assistance",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1302507,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1302524,"Email account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1302591,"ID number lookup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",2,null,null,null,null,null,null,null,null,null,null,null,null,1302672,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"DAPER Administration",20,null,null,null,null,null,null,null,null,null,null,null,null,1302687,"Password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",10,null,null,null,null,null,null,null,null,null,null,null,null,1302777,"Forgot PW",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",6,null,null,null,null,null,null,null,null,null,null,null,null,1302812,"Request for paoc-visitors list from user kfisher",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1302841,"Missing List",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Printing",1,null,null,null,null,null,null,null,null,null,null,null,null,1302846,"Locker access for the HST Women's Group",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1302874,"Request for metadata-approvers@mit.edu list from user nhanafin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Center for Transportation & Logistics",20,null,null,null,null,null,null,null,null,null,null,null,null,1302878,"Request for iapmadrid2011 list from user sarra",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",13,null,null,null,null,null,null,null,null,null,null,null,null,1302900,"Request for video-info@mit.edu list from user ruggles",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1302923,"MIT email account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1302991,"Request for $4shabbat list from user eliad",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1302994,"Email password help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1303019,"Tom Jagatic's Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1303110,"Request for aphi14 list from user ksg",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"School of Humanities, Arts, & Social Sci",19,null,null,null,null,null,null,null,null,null,null,null,null,1303516,"Request for kpag list from user djang",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",6,null,null,null,null,null,null,null,null,null,null,null,null,1303529,"New intern",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",4,null,null,null,null,null,null,null,null,null,null,null,null,1303543,"Directory information",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1303545,"confusion with Lincoln password v. MIT password, certificates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1303645,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1303691,"need to reset password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",5,null,null,null,null,null,null,null,null,null,null,null,null,1303706,"fax: password change",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Ofc of the Dean for Graduate Education",19,null,null,null,null,null,null,null,null,null,null,null,null,1303707,"Please reset my kerberos password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",4,null,null,null,null,null,null,null,null,null,null,null,null,1303745,"Request for cra list from user giodn",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1303754,"List Request for 6.374",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1303770,"Password reset request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",3,null,null,null,null,null,null,null,null,null,null,null,null,1303833,"NROTC Aliases",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",3,null,null,null,null,null,null,null,null,null,null,null,null,1303849,"switch list from moira to mailman",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1303886,"Access to personal info",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",3,null,null,null,null,null,null,null,null,null,null,null,null,1303895,"Request for anightinthewoods list from user blehnert",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1303907,"one of our MIT temps",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Comp Sci & Artificial Intelligence Lab",18,null,null,null,null,null,null,null,null,null,null,null,null,1303939,"Grad student trying to update personal information",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",7,null,null,null,null,null,null,null,null,null,null,null,null,1303945,"Need new MIT email password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1303971,"question about housing lottery",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",3,null,null,null,null,null,null,null,null,null,null,null,null,1304002,"Request for es-lms list from user ekearns",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1304004,"Kerberos and ID# for Julie Rothaar",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",2,null,null,null,null,null,null,null,null,null,null,null,null,1304022,"forgot Kerberos password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",3,null,null,null,null,null,null,null,null,null,null,null,null,1304037,"New account - beatty",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Human Resources",18,null,null,null,null,null,null,null,null,null,null,null,null,1304038,"Request for lcahedge list from user aandrzej",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",8,null,null,null,null,null,null,null,null,null,null,null,null,1304057,"Request for msredfac_comm list from user jboyles",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",9,null,null,null,null,null,null,null,null,null,null,null,null,1304065,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1304080,"delete \"voting\" athena list?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Lab for Manufacturing & Productivity",18,null,null,null,null,null,null,null,null,null,null,null,null,1304152,"FW: ID Cards and Kerberoi for partners or spouses",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1304227,"Request for music-desk list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1304231,"Request for all-desk list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",5,null,null,null,null,null,null,null,null,null,null,null,null,1304263,"Question about searching the online people directory",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1304273,"Request for music-res-request list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1304275,"Request for barker-res-request list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",3,null,null,null,null,null,null,null,null,null,null,null,null,1304277,"Request for hayden-res-request list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1304278,"Request for dewey-res-request list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1304279,"Request for rotch-res-request list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",2,null,null,null,null,null,null,null,null,null,null,null,null,1304311,"visiting faculty",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1304338,"another faculty member",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"HQ, Information Services & Technology",16,null,null,null,null,null,null,null,null,null,null,null,null,1304367,"MIT email account questions",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",8,null,null,null,null,null,null,null,null,null,null,null,null,1304474,"Praveen S Venkataramana: regarding email account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1304502,"Remote password change",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1304509,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1304579,"increase in quota",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",3,null,null,null,null,null,null,null,null,null,null,null,null,1304595,"Request for scotchtowers list from user etjasso",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Kavli Inst for Astrophysics & Space Rsrh",16,null,null,null,null,null,null,null,null,null,null,null,null,1304725,"MIT affiliate email accounts",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",6,null,null,null,null,null,null,null,null,null,null,null,null,1304726,"RLP Moira list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1304781,"FW: access to Sellar/webmail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1304782,"Questions about account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1304791,"New password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Printing",1,null,null,null,null,null,null,null,null,null,null,null,null,1304799,"Request for bsu-com list from user kgedeon",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1304822,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1304825,"Temp Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1304881,"Host keytab request for moonbase-alpha",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1304933,"Request for c3-2013 list from user affi",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Center for Technology, Policy & Ind Dev",15,null,null,null,null,null,null,null,null,null,null,null,null,1304944,"Request for spininate list from user alexwest",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1305075,"Request for councilofelders list from user sauza",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1305085,"new faculty, not in moira yet",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1305092,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",7,null,null,null,null,null,null,null,null,null,null,null,null,1305104,"Feng Zhang",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1305193,"Sponsoring an account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1305215,"Request for applied_micro list from user pazoulay",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1305315,"password problems",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1305423,"freshman register for MIT kerberos account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Media Laboratory",15,null,null,null,null,null,null,null,null,null,null,null,null,1305447,"karate locker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",6,null,null,null,null,null,null,null,null,null,null,null,null,1305467,"Re: \"gcwsconference2010\" mailman list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1305471,"Request for hayden-circ-request list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",3,null,null,null,null,null,null,null,null,null,null,null,null,1305473,"Request for barker-circ-request list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1305474,"Request for rotch-circ-request list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1305475,"Request for dew-circ-request list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1305522,"Request for Kane.Hsieh list from user jgonagle",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Admissions Office",15,null,null,null,null,null,null,null,null,null,null,null,null,1305543,"[3cnfsat@gmail.com: athena account sponsor]",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",4,null,null,null,null,null,null,null,null,null,null,null,null,1305614,"Request for MITKFUPMW2 list from user mitsos",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1305790,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1305835,"Fwd: [eecsnew10] Hi",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1305923,"Request for efrc-sp list from user cmbourg",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",4,null,null,null,null,null,null,null,null,null,null,null,null,1305935,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1305959,"how to transfer ownership of list excitonics-sp",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1305965,"Adding a name to a list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendaring",1,null,null,null,null,null,null,null,null,null,null,null,null,1305987,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Microsystems Technology Laboratories",14,null,null,null,null,null,null,null,null,null,null,null,null,1305996,"Renew Kerberos for Renee Chivon Smith",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",8,null,null,null,null,null,null,null,null,null,null,null,null,1305997,"Excitonics Mailing lists",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",5,null,null,null,null,null,null,null,null,null,null,null,null,1305998,"Requesting an MIT computer account for Dr. Pedro S¿¿ Gomes",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1306014,"owner of 8-13 list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Materials Processing Center",14,null,null,null,null,null,null,null,null,null,null,null,null,1306019,"Authorization for the Excitonics Wiki",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1306023,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1306051,"Kerberos password randomized",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",5,null,null,null,null,null,null,null,null,null,null,null,null,1306060,"reset password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1306093,"Accounts for ZLOG Students",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1306106,"mailman list still broken",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Printing",1,null,null,null,null,null,null,null,null,null,null,null,null,1306130,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1306157,"Request for castor list from user lkjohnsn",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"voip",1,null,null,null,null,null,null,null,null,null,null,null,null,1306164,"Request for rklab-request list from user mcenaney",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1306206,"Kerberos Password forgotten",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Program in Writing & Humanistic Studies",14,null,null,null,null,null,null,null,null,null,null,null,null,1306243,"Request for sn-summer list from user giu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1306245,"locker quota(s)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1306278,"kerberos account biomicro-annex for voip phone",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1306282,"Request for biomicro-annex list from user sgoldman",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1306309,"Request for yolandalau list from user yolanda",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1306325,"nse-acad-res list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",1,null,null,null,null,null,null,null,null,null,null,null,null,1306349,"moira",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1306393,"athena quota increase (to 5GB): mrosser",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1306402,"moira list question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1306413,"A few (quick?) questions",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Nuclear Engineering",14,null,null,null,null,null,null,null,null,null,null,null,null,1306415,"Administrator for a list is gone",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1306419,"Kerberos registration problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",2,null,null,null,null,null,null,null,null,null,null,null,null,1306441,"Reactivate kerberos account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1306477,"has money been deposited in account yet",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1306505,"new staff, needs account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1306510,"Request for coke-residents list from user apfarr",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1306523,"Resetting password for Kerberos account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1306525,"Change Admin on list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"services",1,null,null,null,null,null,null,null,null,null,null,null,null,1306579,"remove me from a mailman list?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1306596,"Request for int-mentors list from user giu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",2,null,null,null,null,null,null,null,null,null,null,null,null,1306627,"Request for tchang list from user carterc@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Institute Professors",13,null,null,null,null,null,null,null,null,null,null,null,null,1306647,"Fwd: dewey web email lists",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1306737,"Re: [istweb] account deactivated",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1306965,"Delete lists",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",5,null,null,null,null,null,null,null,null,null,null,null,null,1307024,"\"green-ambassadors\" mailman list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1307025,"\"sums13\" mailman list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1307115,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",3,null,null,null,null,null,null,null,null,null,null,null,null,1307223,"FW: MIT Faculty/Staff Directory Updates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Dean for Student Life-Administration",13,null,null,null,null,null,null,null,null,null,null,null,null,1307228,"Kerberos and ID# for Rebecca Kjaerbye",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1307231,"Mailman List",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",4,null,null,null,null,null,null,null,null,null,null,null,null,1307298,"Request for StepLively list from user intille",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",3,null,null,null,null,null,null,null,null,null,null,null,null,1307308,"kerberos pw problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1307339,"mersecsec-cmse and mrsecfac-cmse",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1307363,"Request for compu-squad-compromise list from user sburke",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1307377,"Request for MGHPCC-acct@mit.edu list from user lmonks",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1307393,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1307402,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Literature Section",13,null,null,null,null,null,null,null,null,null,null,null,null,1307441,"Kerberos password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1307448,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1307455,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1307458,"Password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1307500,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1307522,"Problem with moira list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1307548,"Please advise how to get username and password?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",1,null,null,null,null,null,null,null,null,null,null,null,null,1307663,"Request for circsearch-request list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1307681,"[Mailman] Mailman list management",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1307682,"Username changes",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1307733,"comparatives locker request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Haystack Observatory",13,null,null,null,null,null,null,null,null,null,null,null,null,1307838,"New Acct",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",7,null,null,null,null,null,null,null,null,null,null,null,null,1307860,"Name Change Help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1307862,"locked out of list opinion-writers@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",4,null,null,null,null,null,null,null,null,null,null,null,null,1307891,"Accidentally removed my rights from ACL",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Ctr for Education Computing Initiatives",12,null,null,null,null,null,null,null,null,null,null,null,null,1307896,"Request for next14 list from user kqli",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1307935,"keytab request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",6,null,null,null,null,null,null,null,null,null,null,null,null,1307983,"Request for zain_syed list from user ycyoon",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1307984,"Request for richardyoon91 list from user ycyoon",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",1,null,null,null,null,null,null,null,null,null,null,null,null,1308161,"Lists",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1308202,"Request for MDic list from user hanumara",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",2,null,null,null,null,null,null,null,null,null,null,null,null,1308223,"Question about E-mail account (Exchange Student)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Public Service Center",12,null,null,null,null,null,null,null,null,null,null,null,null,1308277,"Migrating email list from Moira to Mailman",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",6,null,null,null,null,null,null,null,null,null,null,null,null,1308320,"Does not remember username or password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",2,null,null,null,null,null,null,null,null,null,null,null,null,1308383,"Updating existing RT queue",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1308439,"RT group changes",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1308448,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Administrative Services: Chem E/DMSE",11,null,null,null,null,null,null,null,null,null,null,null,null,1308511,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",9,null,null,null,null,null,null,null,null,null,null,null,null,1308544,"correct method for a varying mailing list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1308561,"Request for bmc_users list from user slevine",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1308619,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Facilities Administration",11,null,null,null,null,null,null,null,null,null,null,null,null,1308638,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",9,null,null,null,null,null,null,null,null,null,null,null,null,1308654,"Permissions issue on AFS locker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1308665,"mailing list ds-pci",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1308671,"Please add the following user to the database",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"School of Engineering",11,null,null,null,null,null,null,null,null,null,null,null,null,1308708,"Kerberos password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",2,null,null,null,null,null,null,null,null,null,null,null,null,1308723,"Recommendation to obtain sponsored Kerberos account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",3,null,null,null,null,null,null,null,null,null,null,null,null,1308742,"Request for sustain-search list from user shiba",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1308774,"Moira list addition",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1308813,"Kerberos name",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1308816,"Request for terrassociate list from user daczel",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1308819,"Picower Staff name showing up as None None",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Audio Visual Services",10,null,null,null,null,null,null,null,null,null,null,null,null,1308820,"Request for terradvisors list from user daczel",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",2,null,null,null,null,null,null,null,null,null,null,null,null,1308821,"RE: Legal vs. Admin name",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1308851,"Shawn Tsosie and set@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1308862,"old athena account access",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1308898,"Unable to register with Athena account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1308927,"Incorrect ID number",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1308968,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1309036,"password fax",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"History Section",10,null,null,null,null,null,null,null,null,null,null,null,null,1309048,"Re: please update my bio on my webpage.",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",4,null,null,null,null,null,null,null,null,null,null,null,null,1309092,"Lisa Rayle Athena account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1309100,"Coupon for Visiting Student",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1309113,"New intern",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Printing",1,null,null,null,null,null,null,null,null,null,null,null,null,1309120,"MIT Account - Temporary Employee",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",2,null,null,null,null,null,null,null,null,null,null,null,null,1309145,"password fax",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1309233,"Keytab request for host linerva-test",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Office of the President",10,null,null,null,null,null,null,null,null,null,null,null,null,1309261,"Request for kammsters_alumni list from user jjeon",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",2,null,null,null,null,null,null,null,null,null,null,null,null,1309271,"Athena Account Coupon",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1309355,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1309453,"Losing email account/password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1309522,"Request for ssoott list from user ruthie",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",1,null,null,null,null,null,null,null,null,null,null,null,null,1309551,"problema",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1309563,"Request for lavaquita list from user nouyang",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1309591,"Request for lavaquita list from user nouyang",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1309623,"Lookup ID number, password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Technology Development Program",10,null,null,null,null,null,null,null,null,null,null,null,null,1309725,"Request for AOFun 2010 list from user jstein",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1309742,"vistatesters list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1309843,"recipients on a list? MIT-TV announcement",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1309862,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1309868,"please remove me",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",1,null,null,null,null,null,null,null,null,null,null,null,null,1309899,"Account Sponsorship",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"voip",1,null,null,null,null,null,null,null,null,null,null,null,null,1309904,"Transfer list ownership",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1309911,"Re: Energy Conference Questions",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1309995,"Request for fap10@mit.edu list from user rfoote",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Technology and Policy Program",10,null,null,null,null,null,null,null,null,null,null,null,null,1310115,"Password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1310231,"Possible account compromise of a student",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1310299,"[Mailman] delete two lists EMOS and EMOSXL",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1310546,"New account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1310634,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",2,null,null,null,null,null,null,null,null,null,null,null,null,1310635,"Forgot Username and Password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",3,null,null,null,null,null,null,null,null,null,null,null,null,1310665,"MIT email account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1310682,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Center for Matl Science and Engineering",10,null,null,null,null,null,null,null,null,null,null,null,null,1310855,"Request for fredfest list from user joeg",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",2,null,null,null,null,null,null,null,null,null,null,null,null,1310913,"Request for MLKScholars list from user dipalma",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1310916,"Request for mitcre_rsvp list from user jboyles",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1310922,"Moira list: blossoms@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1310955,"MIT ID, acoount, PW.",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1310956,"Request for barker-hire list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Printing",1,null,null,null,null,null,null,null,null,null,null,null,null,1310980,"Request for hayden-hire list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1310991,"Request for rotch-students list from user j_morris",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Campus Activities Complex",9,null,null,null,null,null,null,null,null,null,null,null,null,1311006,"Problem accessing Moira List",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1311035,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1311038,"Fwd: Re: Extending MIT account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1311069,"re: Changing Moira mailing list owner",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1311072,"Request for vice-president list from user jeff2012",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",4,null,null,null,null,null,null,null,null,null,null,null,null,1311089,"Request for sap time_tech support list from user mccollin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Copy Technology Centers",9,null,null,null,null,null,null,null,null,null,null,null,null,1311242,"auto-response",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1311262,"Fwd: Enabling Access to Gordon-MIT ELP Website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1311277,"Re: [istweb] help with a course locker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1311291,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1311302,"Locker Request for 11.360",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",2,null,null,null,null,null,null,null,null,null,null,null,null,1311346,"quota!",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",2,null,null,null,null,null,null,null,null,null,null,null,null,1311378,"Request for TPP-Faculty list from user sydney",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Edgerton Center",9,null,null,null,null,null,null,null,null,null,null,null,null,1311407,"I am making more e-chaos ...",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",3,null,null,null,null,null,null,null,null,null,null,null,null,1311485,"Temporary quota bump",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1311645,"help with mailing lists",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1311734,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1311752,"MIT Guest Account Request for Jennifer Christina Eng",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1311777,"Request for 2003greatfalls list from user dmwkim",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Office of Development Services",9,null,null,null,null,null,null,null,null,null,null,null,null,1311789,"retiree account?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",4,null,null,null,null,null,null,null,null,null,null,null,null,1311805,"Incoming student athena account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1311831,"creating an account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1311838,"New Athena account - Snyder",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1311858,"Joe Carter Athena Account & Kerberos ID",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"voip",1,null,null,null,null,null,null,null,null,null,null,null,null,1311867,"FW: New QA Consultant",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Francis Bitter Magnet Laboratory",9,null,null,null,null,null,null,null,null,null,null,null,null,1311869,"6.823 locker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",2,null,null,null,null,null,null,null,null,null,null,null,null,1311917,"when does my account expire",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1311930,"checking username - typo",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",2,null,null,null,null,null,null,null,null,null,null,null,null,1311950,"plan-readers list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1311957,"[Mailman] Cron <mailman@mailman> /usr/bin/python -S /home/mailman/cron/senddigests",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",2,null,null,null,null,null,null,null,null,null,null,null,null,1311978,"plan-readers list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1312039,"Jennifer Williams - new employee",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Student Financial Services",9,null,null,null,null,null,null,null,null,null,null,null,null,1312131,"sponsor kerberos account - trouble with libraries login",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",3,null,null,null,null,null,null,null,null,null,null,null,null,1312293,"Name Change",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",3,null,null,null,null,null,null,null,null,null,null,null,null,1312323,"Request for mdo_study list from user jlab",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1312344,"Request for WTW-CRON list from user kmullins",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1312423,"Request for esd_grad_appointments list from user emilnes",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Foreign Languages & Literatures Section",9,null,null,null,null,null,null,null,null,null,null,null,null,1312731,"Professor wants secret email account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",3,null,null,null,null,null,null,null,null,null,null,null,null,1312780,"Inaccurate textbook listings in course catalog",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1312831,"incoming grad student never created kerberos account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1312838,"increase email quota",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1312858,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1312890,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1312915,"Password Change",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1313009,"Chris Ettore",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Global Education & Career Developmnt Ctr",9,null,null,null,null,null,null,null,null,null,null,null,null,1313017,"ipd locker request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",6,null,null,null,null,null,null,null,null,null,null,null,null,1313049,"Professor Singer's password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",2,null,null,null,null,null,null,null,null,null,null,null,null,1313136,"Help with cgp-request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendaring",1,null,null,null,null,null,null,null,null,null,null,null,null,1313160,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Operations Research",9,null,null,null,null,null,null,null,null,null,null,null,null,1313262,"Request for lbrc2010proposal list from user goch",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1313270,"forgotten kerberos password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1313282,"How to delete a moira list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1313308,"Request for osp-plt list from user klodico",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",5,null,null,null,null,null,null,null,null,null,null,null,null,1313327,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Center for Global Change Science",8,null,null,null,null,null,null,null,null,null,null,null,null,1313389,"Request for lharris list from user bagre",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1313401,"africa-asia-sts locker request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1313406,"Request for rushgirls.nd list from user nconduah",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1313413,"How to change PGP password?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1313512,"Request for splash2010-middleschool-teachers list from user rlj",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1313720,"Request for pal-discuss list from user wjarjoui",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1313900,"Request for mmxalumnicouncil list from user jscott88",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1313961,"default athena quotas for course 4 / 11 students",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Credit Union",8,null,null,null,null,null,null,null,null,null,null,null,null,1313967,"bulk adding to moira mailing lists",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",2,null,null,null,null,null,null,null,null,null,null,null,null,1314140,"FW: Ist-csir",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1314157,"Request for msa-vis-schol-sci list from user cliberty",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1314163,"Request for msa-RA-TA list from user cliberty",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",2,null,null,null,null,null,null,null,null,null,null,null,null,1314164,"Delete Email list (amps-support)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Educational Innovation and Technology",8,null,null,null,null,null,null,null,null,null,null,null,null,1314169,"Request for lwaldo list from user bagre",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1314219,"FW: 1 Dinner-at-six-announce moderator request(s) waiting",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1314240,"Deleting lists",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1314257,"Request for pika-music list from user paulate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1314344,"New account - felker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1314472,"Request for tang-reuse list from user ellann",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"calendar",1,null,null,null,null,null,null,null,null,null,null,null,null,1314510,"Re: femachallenge locker request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1314624,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Legatum Center for Dev Entrepreneurship",8,null,null,null,null,null,null,null,null,null,null,null,null,1314684,"Kerberos Password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",3,null,null,null,null,null,null,null,null,null,null,null,null,1314750,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",3,null,null,null,null,null,null,null,null,null,null,null,null,1314798,"Request for 6.003-instr list from user hhzhang",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1314805,"Add students to mailing list mcc-raa",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"os",1,null,null,null,null,null,null,null,null,null,null,null,null,1314824,"afs quota increase",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Linguistics and Philosophy",8,null,null,null,null,null,null,null,null,null,null,null,null,1314825,"Possibly compromised account, user ldbraida",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",2,null,null,null,null,null,null,null,null,null,null,null,null,1314857,"Request for DEAPSw09 list from user illari",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1314869,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1314882,"Request for sap-elearning-comments list from user sap-elearning-comments",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",2,null,null,null,null,null,null,null,null,null,null,null,null,1314980,"Request for blueteam list from user awimmer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Printing",1,null,null,null,null,null,null,null,null,null,null,null,null,1314993,"Request for mghpcc business list from user jlmorgan",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1,null,null,null,null,null,null,null,null,null,null,null,null,1315042,"would u please add me into Tang Hall mailing list? I am a new student here",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Student Activities",8,null,null,null,null,null,null,null,null,null,null,null,null,1315055,"New WebMoira List Manager",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1315065,"Trouble adding someone to dev-lunch mailing list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",2,null,null,null,null,null,null,null,null,null,null,null,null,1315069,"deleting a mailing list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",3,null,null,null,null,null,null,null,null,null,null,null,null,1315104,"student account statement",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1315135,"Request for bc-advisors-2010 list from user tjay",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1315216,"Request for lauwedding list from user yolanda",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Procurement",8,null,null,null,null,null,null,null,null,null,null,null,null,1315217,"Request for ericandyolanda list from user yolanda",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1315260,"Night Shift",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1315319,"FW: Notification of Limited Account Access",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1315572,"Email Account - Brett Wingfield",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",3,null,null,null,null,null,null,null,null,null,null,null,null,1315722,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Lemelson/MIT Program",7,null,null,null,null,null,null,null,null,null,null,null,null,1315853,"Keberos Password Reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1315975,"Request for tsai-psychiatric list from user adevlin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Program in Art, Culture and Technology",7,null,null,null,null,null,null,null,null,null,null,null,null,1316359,"password forgotten",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",2,null,null,null,null,null,null,null,null,null,null,null,null,1316485,"Athena Account Registration",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1316486,"New Moira",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",3,null,null,null,null,null,null,null,null,null,null,null,null,1316720,"Please remove.",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Office of the General Counsel",7,null,null,null,null,null,null,null,null,null,null,null,null,1316845,"Request for ehs-enhancement-comment list from user ehs-enhancement-comment",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",2,null,null,null,null,null,null,null,null,null,null,null,null,1316991,"Request for pokemaster-gms list from user blehnert",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"AMPS-Libraries",7,null,null,null,null,null,null,null,null,null,null,null,null,1317005,"check password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1317054,"Guest account termination",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"collaboration software",1,null,null,null,null,null,null,null,null,null,null,null,null,1317317,"Request for fastarts list from user lwkinney",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",2,null,null,null,null,null,null,null,null,null,null,null,null,1317352,"tomorrow's downtime shorter?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Facilities Custodial Services",6,null,null,null,null,null,null,null,null,null,null,null,null,1317471,"Request for ec-aa list from user fatimah",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Facilities Repair & Maintenance",6,null,null,null,null,null,null,null,null,null,null,null,null,1317599,"Request for marc.kastner@mit.edu list from user ebyrne",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1317811,"[Mailman] shass-mellon10-12",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Literature",6,null,null,null,null,null,null,null,null,null,null,null,null,1318220,"cs-plus@mit.edu list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"System Design and Management Program",6,null,null,null,null,null,null,null,null,null,null,null,null,1318298,"forgot password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1318479,"Request for jsrickards list from user samuel",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Technology Review",6,null,null,null,null,null,null,null,null,null,null,null,null,1318682,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Housing",6,null,null,null,null,null,null,null,null,null,null,null,null,1318985,"username change",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1319006,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",2,null,null,null,null,null,null,null,null,null,null,null,null,1319180,"Request for se-finance list from user lnelms@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Printing",1,null,null,null,null,null,null,null,null,null,null,null,null,1319216,"Splitting set up",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1319922,"Request for discoverbe-students list from user khu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"services",1,null,null,null,null,null,null,null,null,null,null,null,null,1319923,"Request for esp-test list from user mbent",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Technology Licensing Office",5,null,null,null,null,null,null,null,null,null,null,null,null,1320193,"Night Shift",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",2,null,null,null,null,null,null,null,null,null,null,null,null,1320395,"\"microgas\" Mailman list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1320414,"\"talaris-09\" mailman list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security & Emergency Management Office",5,null,null,null,null,null,null,null,null,null,null,null,null,1320602,"New Interns",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1320732,"Re: \"speeddating\" mailman list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1320967,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Design Laboratory",5,null,null,null,null,null,null,null,null,null,null,null,null,1321142,"quota increase for scienceprogram locker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1321232,"Request for lgopt list from user timvasil",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1321885,"client seeks assistance for bulk moira list update",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1322068,"Sloan MBA Off-Cycle List",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1322224,"Kerberos for Danielle Churchill",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1322246,"Email list keeps getting rejected?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Network",1,null,null,null,null,null,null,null,null,null,null,null,null,1322377,"Request for LGChairs1961 list from user jcspeece",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Certificates",1,null,null,null,null,null,null,null,null,null,null,null,null,1322680,"Ilya Baran",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Security",1,null,null,null,null,null,null,null,null,null,null,null,null,1322848,"Kerberos for Deborah DeMuth",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",1,null,null,null,null,null,null,null,null,null,null,null,null,1323234,"client having probs making new moira list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Backup",2,null,null,null,null,null,null,null,null,null,null,null,null,1323295,"Request for all-admin list from user sganguly",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1323481,"Request for ehs-hmst list from user mjpotter",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Military Science",4,null,null,null,null,null,null,null,null,null,null,null,null,1323588,"Request for TFXC-wiki list from user ducktape",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",3,null,null,null,null,null,null,null,null,null,null,null,null,1323600,"Request for pkt-alumni-boston list from user singhala",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1323878,"MIT account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",2,null,null,null,null,null,null,null,null,null,null,null,null,1324068,"moira list won't go out via exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1324246,"Additional AFS Server Space",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Facilities Utilities",3,null,null,null,null,null,null,null,null,null,null,null,null,1324279,"Terminating an account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Call Center Misc",1,null,null,null,null,null,null,null,null,null,null,null,null,1324423,"Request for advicefromdan list from user dwc@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Center for Environmental Health Sciences",3,null,null,null,null,null,null,null,null,null,null,null,null,1324492,"Request for hst-mitfaculty list from user lub",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"MIT Investment Management Company",3,null,null,null,null,null,null,null,null,null,null,null,null,1324659,"kerberos pw",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1324690,"Request for kjs@mit.edu list from user ssussman",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1324801,"IMAP account settings",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Lab for Information & Decision Systems",2,null,null,null,null,null,null,null,null,null,null,null,null,1325029,"Another Libraries' list with an invalid administrator",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1325264,"client on medical leave seeks password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Center for Information Systems Research",2,null,null,null,null,null,null,null,null,null,null,null,null,1325374,"New Athena account - Yang, Xu (Cissy)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Endicott House",2,null,null,null,null,null,null,null,null,null,null,null,null,1325473,"Request for platypus-info list from user laurasch",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Undesignated Sophomore",2,null,null,null,null,null,null,null,null,null,null,null,null,1325554,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Business",1,null,null,null,null,null,null,null,null,null,null,null,null,1325687,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1325733,"change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",2,null,null,null,null,null,null,null,null,null,null,null,null,1325846,"Re: please remove me from rambax@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"voip",1,null,null,null,null,null,null,null,null,null,null,null,null,1326134,"Request for rocket-web list from user e_peters",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1326445,"Request for macrex list from user gomezs",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Software",1,null,null,null,null,null,null,null,null,null,null,null,null,1326461,"EDU: Registration Help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",2,null,null,null,null,null,null,null,null,null,null,null,null,1326961,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Community Dev & Substance Abuse Pgms",1,null,null,null,null,null,null,null,null,null,null,null,null,1327200,"Sporadic web.mit.edu/moira bug",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Email",1,null,null,null,null,null,null,null,null,null,null,null,null,1327205,"Sporadic web.mit.edu/moira bug",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1,null,null,null,null,null,null,null,null,null,null,null,null,1327209,"Sporadic web.mit.edu/moira bug",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Dept Heads Vice President for Research",1,null,null,null,null,null,null,null,null,null,null,null,null,1327212,"Sporadic web.mit.edu/moira bug",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"DAPER Physical Education",1,null,null,null,null,null,null,null,null,null,null,null,null,1327218,"Sporadic web.mit.edu/moira bug",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Hardware",1,null,null,null,null,null,null,null,null,null,null,null,null,1327382,"Guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Writing & Humanistic Studies",1,null,null,null,null,null,null,null,null,null,null,null,null,1327392,"Name Change",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Office of the Recording Secretary",1,null,null,null,null,null,null,null,null,null,null,null,null,1327488,"password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1327624,"MIT guest account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"MIT Card Office",1,null,null,null,null,null,null,null,null,null,null,null,null,1327753,"MIT Guest Account Request for Matthew Boyle",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Not Available",1,null,null,null,null,null,null,null,null,null,null,null,null,1327855,"web site",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Accounts",1,null,null,null,null,null,null,null,null,null,null,null,null,1327916,"Fwd: MIT sponsored account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,"Grand Total",5575,null,null,null,null,null,null,null,null,null,null,null,null,1328069,"id number?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328343,"Question about e-mail account . . .",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328570,"New Accounts for Affiliates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328706,"Rebecca Kjaerbye ID",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328984,"register for account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329146,"Visiting Student to Arrive Tomorrow-9/1/10 at 10 a.m.",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329158,"Music and Theater Arts Request: Professor Janet Sonenberg for Michael Ouellette",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329316,"Request for dsl-sp list from user rferrara",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329365,"Request for stir.svn list from user vgoyal",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329405,"Request for 2012Cranes list from user lgrillon",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329476,"Request for penguins@mit.edu list from user sasmith@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Athena",1278258,"Emacs File Error",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281863,"How to install texmaker and kile permanently on Athena account?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289133,"Clusters at MIT",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290325,"adobe on Athena workstations",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294684,"Athena",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297359,"granting Athena access to scuba club files",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299257,"Compiling Fortran - Dialling In",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1301105,"MIT thesis template: question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303557,"Athena global cshrc seems to be interferring with scp",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305439,"Unable to log into Athena workstations",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308646,"Athena Mail/Evolution",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308686,"Question: Athena Win Machine Compressing files",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312156,"Adobe reader on Athena cluster",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316069,"ssh to athena without giving password?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321013,"tecplot",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323656,"scp not working",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325667,"32bit Athena machine",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327690,"Athena help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328991,"\"no credentials cache found\"",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329461,"Corrupted Default Settings on DebAthena",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1278017,"TSM communication failure between client and server",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281282,"Form submission from: TSM Backup: Choose a Schedule For Your Backup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282184,"tsm node no backups dillard on h",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282272,"Form submission from: TSM Backup: Choose a Schedule For Your Backup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1284070,"Form submission from: TSM Backup: Cancel Your TSM Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1284492,"DELETE YSHUANG3 ON G",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286038,"Unlock TSM node ERIKB  Backup-A",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286280,"tsm on ubuntu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288239,"DELETE SKLINE ON A",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289254,"FW: TSM Backup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290334,"DELETE JGALLIEN5 ON H - wait for alice approval",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291493,"Form submission from: TSM Backup: Choose a Schedule For Your Backup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292041,"Outlook Express Contacts Recovery",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292878,"Form submission from: TSM Backup: Choose a Schedule For Your Backup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295994,"Form submission from: TSM Backup: Add or Remove A Node On a Department Report",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296721,"Form submission from: TSM Backup: Cancel Your TSM Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296759,"Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297249,"Form submission from: TSM Backup: Add or Remove A Node On a Department Report - STARTED",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297601,"Form submission from: TSM Backup: Cancel Your TSM Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1298503,"recovering backup from tsm server",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299480,"Unlock TSM Node",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300587,"TSM Nodename owners",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303978,"DELETE AHAYASHI1 ON G",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305336,"Form submission from: TSM Backup: Change Owner or Machine Name",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306633,"Backing up email and local files",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308436,"Form submission from: TSM Backup: Choose a Schedule For Your Backup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309214,"Form submission from: TSM Backup: Choose a Schedule For Your Backup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309634,"Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309636,"Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310255,"DELETE RUFUS.MEDIA ON I",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310678,"TSM Node Contact Name Change & Report Change",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312137,"Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312152,"Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312172,"Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314252,"DELETE CORY9.MIT.EDU ON A",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314848,"Form submission from: TSM Backup: Choose a Schedule For Your Backup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318143,"Form submission from: TSM Backup: Choose a Schedule For Your Backup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318250,"Form submission from: TSM Backup: Delete No Longer Needed Backup/Archive Data",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318582,"Form submission from: TSM Backup: Choose a Schedule For Your Backup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319004,"TSM charge",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320332,"TSM node not backing up tpixton on H",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320544,"Form submission from: TSM Backup: Choose a Schedule For Your Backup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321076,"Form submission from: TSM Backup: Add or Remove A Node On a Department Report",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321132,"Form submission from: TSM Backup: Add or Remove A Node On a Department Report",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321661,"Form submission from: TSM Backup: Add or Remove A Node On a Department Report",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323410,"Form submission from: TSM Backup: Add or Remove A Node On a Department Report",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323973,"delete HERON on A",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324691,"Form submission from: TSM Backup: Choose a Schedule For Your Backup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327070,"Form submission from: TSM Backup: Add or Remove A Node On a Department Report",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Backup Total",null,null,216]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276268,"Client is unable to view his paystub online, ssl_handshake_failure_alert",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276472,"problems accessing financial information in SAPweb or websis",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276975,"Student could not access timesheet",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1277447,"Certificates on SAPweb - Unexpected System Error for time sheet entry",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1277749,"New employee trying to sign up for Benefits",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1277996,"sapweb selfservice",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1278057,"ProCard problem - transfer charges to another user in SAPgui",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279470,"timesheets - Access Denied error message",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279602,"error when submitting requisition: not possible to determine a consumption account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279714,"Getting into Data Warehouse",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280067,"client wants to know if Coeus can be used off campus",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280777,"electronic RFP form",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281165,"Could not access Timesheet",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281201,"RFP: address issue",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281657,"Direct Deposit Bank Name",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281924,"Multiple cert prompts sapweb requisitions",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282562,"XSS error when placing apple order via ECAT3",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282671,"Issue with SAPweb for MIT Club",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283100,"Problem accessing Time sheet in Sapweb",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283614,"benefits enrollment, error signing up",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1284565,"unable to access Funding Account Balance Report using sapweb",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1284589,"Unable to access Staples site using ecat3",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285208,"rfp stuck in inbox - accounts payable",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285784,"can't find vacation responder link",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286093,"obtain copy of purchase order to send to vendor",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286424,"Lost access to SAPweb",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286883,"Help with a Brio Query",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1287249,"SAP user profile",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288020,"client gettings SAPweb error - trying to cancel pending order",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288138,"user mgwa cannot access two cost objects",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288476,"Funding Account Balance Report Error",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289096,"Requisitions",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289585,"safari doesn't open Staples ecat punchout",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290081,"MIT Portal",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290494,"[Fwd: RFP CUR 104341212 2011 awaits your action]",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291001,"adonis.ica launch file",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291378,"RFP delayed",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291725,"Can't load staples page from eCAT",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291890,"ORA-12645",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292463,"setting up Ecat profile",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292920,"unable to log into BrioQuery",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292924,"error on sapweb",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293127,"Re: Ecat, Error in Commitments Check",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293546,"Cannot use Cost object to order in Sap",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293823,"contact info for staples",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293911,"Client not authorized to access Benefits in SAPWebSS",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294942,"Question about emailing a copy of a Purchase Order",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295220,"unable to access timesheet, IE freezing",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296066,"Brio help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296441,"unable to access transaction report through insidemit portal",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297414,"No RFC authorization for function group ZCO SAFO",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1298458,"SAPweb Self Service LL employee",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1298997,"RE: P.O. 5510047876 created from Requisition 11326777 .",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299115,"client cannot update info on SAPwebSS web site",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299490,"requisition 11322024 CAEN Technologies WBS 6921863 Dr. Richard Lanza requisitioner",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299885,"Fwd: Update on Transition to ePaystubs",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300829,"SAP GUI Problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300862,"Problem with vacation tracker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1301360,"cannot access direct deposit on MIT SAP website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302246,"EHS roomset access",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302445,"DHL discount for students?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302451,"trouble with TimeSheet Approval",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302588,"requisition errors",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303030,"SRS Vacation Tracker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303763,"Fwd: MIT Faculty/Staff Directory Updates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303962,"Client getting unwanted copies of requisitions",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304251,"Parent trying to change students health insurance",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304772,"NEW RFP SYSTEM",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304926,"ESS Vacation Tracker - access denied",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305061,"Problem for PO  4501272876",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305870,"trying to change info in sapwebss",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306287,"FW: still unable to place staples order through SAPWEB",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306833,"FW: I cannot access coeus?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306919,"client having probs getting to SAP via GUI",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307155,"want to talk about benefits",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307238,"update educational history, institution not on list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307480,"Unable to Access Direct Deposit",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307570,"Re: Your Requisition, #11330763 , has been changed.",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308522,"RFP: unable to find a Payee Name Andrew Puryear",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308885,"visitor parking authorization",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309221,"No access to Money Matter tab",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309546,"New employee can't use sapwebss",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309914,"unable to waive MIT Health Plan",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310002,"Lost Access to SAP web",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310626,"Entering education history in sapwebss",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310677,"ZHRI_DIR_HME Not Authorized Error, Personal Information SAP",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311312,"Req. 11330515",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311691,"Request a Reimbursement on SAPweb Self Service broken",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312036,"Resolving arts-media.mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312048,"MIT Practice School at NREL",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313103,"purchase at ECAT site  failing in Safari",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313818,"Can't access direct deposit on SAPweb money matters",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314536,"Benefits Enrollment",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314985,"Cannot access Sapgui",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315383,"FW: Stapleslink, Firefox shows Staples banner only",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315537,"RFP not in approver inbox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315756,"Unable to Access Personal Information",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315760,"SAP Error in Commitments Check",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316405,"MIT's iTunes U page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316452,"Medical Insurance Waiver Forms",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316920,"direct deposit",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316943,"when is a PO created",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317531,"ticket 1317257 moved to EHS queue: Update Links to EHS on inside MIT Portal pages - requestor is veal@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318252,"assistance with the SAPgui installation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318924,"IXOS on Macintosh - image doesn't populate in IXOS window",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319307,"Error in SAPWeb Reimbursements",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320568,"Unable to access MITPay",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320769,"Unable to access Staples on ecat",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321191,"EHS training login fails",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321533,"RFP approval - doesn't see Approve button",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322837,"direct deposit",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323168,"SAP Requisition In Box Approver",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323263,"Employee Self-Service (ESS)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323387,"SAP suggestion",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323626,"Cannot login to SAPweb Self Service benefits page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324108,"can't get into student personnel action form",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324540,"SAP Purchising",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325276,"error in firefox 4.0 - renegociation not allowed",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325792,"Could not access Direct Deposit website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327788,"FW: SapWeb PO request in-box",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328035,"address prompt in RPF",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328132,"Error with Direct Deposit Form",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329163,"error on sapweb",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329356,"ePaystub access error",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Business Total",null,null,541]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282520,"Calendar",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288171,"how to share calendar?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292569,"Calendar week view",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296589,"Techtime end date",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297848,"View Shared Calendar in OWA?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306365,"how to add delegate in iCal",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318142,"Reserving Rooms on Campus",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328981,"resource creation on exchange calendar",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308527,"ICal Exchange Issue",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322063,"Wants to Move to Exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328838,"Calendar permissions for associate director of admissions",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1277941,"walk in open until 5pm today?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279345,"follow-up to walk in on Thursday",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280978,"Test Message please ignore:",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281419,"installing Xerox wireless printer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285825,"MIT SECURE N",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286271,"add a site to the list of certaid sites",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288701,"Business Writing for Results",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290501,"cloud computing",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291598,"Question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292218,"maybe you can help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293032,"Printing to other printers on Athena",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295064,"Sorry, Wrong Number",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295091,"Test ticket - ignore, Oliver will close",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295255,"Outside research firm requesting telecom info for survey",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295384,"Test ticket 3 - ignore, Oliver will resolve",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297958,"Academic achievements good fit for CEE?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299763,"Kudos/Congratulations/Thanks",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300213,"Re Prof Barbra Liskov.",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304179,"command line printing help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305309,"while on hold they figured out the solution",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308843,"Fw: [istweb] compliment",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309746,"Questions about managed server services",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314053,"Reminder about your invitation from Kevin Zafari",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314905,"Client wanted to rent walkie talkies from IS&T",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315834,"Need to Contact Alumni Association",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316492,"computer questions",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316892,"parking area in font of our building",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318799,"telemarketer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319326,"Fwd: Massachusetts  Institute Of Technology",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320355,"Fwd: Returned mail: see transcript for details",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320916,"photo too big",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322250,"Re: PSB request for PSB photo library",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324427,"printing double sided",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324439,"Troubleshooting printing to PDF function in Word",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1326810,"The Top IP Phones Face Off: Updated 2010 Guide",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328875,"Bad link on Card Services page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329238,"Questions about using a Mac",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329512,"yPYHnSfeWAMhVv",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329517,"KYSZBqKvgCCrI",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276121,"Deleting expired certificates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276407,"renew certificates IE8, cookies not enabled",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276626,"renew personal certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1277521,"Can't get new certificates IE8, must enable cookies",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279557,"Installing certificates IE8",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280909,"Certificate Installation Problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281769,"Certificate renewal",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282522,"forgot kerberos password (goal: get certificates)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283935,"certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285331,"Issues with Certificate for Direct Deposit Authorization - SFS",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1287240,"unable to verify certificate when accessing health insurance waiver",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288454,"Delete personal certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288983,"Obtaining new certificate, Kerberos KDC realm error",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289119,"Trouble to renew MIT Personal Certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289144,"Obtaining a certificate?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289233,"certificate, locked keychain",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290600,"Cannot obtain certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291436,"client requests help gettng certs on athena",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291487,"Certificate problems Safari",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292109,"install personal certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292515,"Certificates for parents",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293798,"needed help getting new certs for new employee",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294252,"certificate on mac",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294887,"registration v. getting a certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296301,"client has questions about certs on Mac",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297141,"Installing certificates in IE",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297535,"Certificate installation assistance - I.E. 7",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297574,"Cert installation help on I.E. + password change",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297737,"Certificate renewal, change password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297766,"Lincoln user, needs certificates / password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1298023,"can't pay bill at websis, no certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299042,"Am getting an \"incorrect password\" message as I attempt to renew my certificate.  My extension is 3-4905.  Thanks, n",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299769,"certificates for alumni",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300861,"certificate help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300956,"certificate renewal: confirmation of correct installation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302029,"Mac Firefox certificate issues",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302192,"Obtaining certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302274,"client cannot access cert proteected site",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302288,"client can't access cert protected site...",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302518,"help getting certificates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302560,"can't access ECAT - personal certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302996,"MIT Web certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302998,"Certificate issues",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303498,"certificate help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303785,"Personal certificate on IE7 installation failed",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303930,"renew certificates in firefox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303989,"Certificate renewal",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304025,"certificate renewal: IE",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304344,"Certificates on iphone",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304650,"Certificate problem, updating personal information",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304885,"caller having probs connecting to SAP - expired certs",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305113,"Certificate errors via Firefox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305434,"need to update certificates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306150,"Possible certificate error accessing websis personal info",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306182,"Help with Certs and software install on new Mac",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306302,"trouble getting certificates in iPad",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306736,"Certificate Problems",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307123,"certificate on Internet Explorer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307328,"no such user error with personal cert",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308054,"Renewing Certificate in a different browser",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308430,"Can't access SAPweb - Certificate Installer tool needed",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308832,"Certificate Aquisition",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308992,"unable to get into COEUS - certificates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309887,"certifate confusion",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310001,"client cannot get certs on ipad",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310540,"LL staff and certifictates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311278,"certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311403,"Expired Certicifate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311744,"Web Certificates: Multiple Certificate promts",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312187,"certificate help needed with Firefox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312797,"help getting certs in safari",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313217,"certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314307,"Certificate Issue",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314898,"certificates - can't get to class list via websis",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315519,"Certificates: No Such User",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315712,"expired certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316446,"Digital certificates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317976,"Parent of student with certificate questions",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318032,"help with certificate renewal",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318639,"certificate error",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318842,"e-certificate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320207,"My certificate does not work in Iran",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320209,"Certificate installation issues for iOS 4",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321126,"Certificate Problems",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322384,"apple genius bar and Firefox certificates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323426,"Troubleshooting non-MIT certificate installation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323679,"stellar rejects certificates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324705,"Research Affiliate web certificates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327459,"Mitsis/Certificates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328334,"certificate error",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328856,"help with certs in Firefox on netbook",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280529,"Confluence Macro Problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283281,"Question re: wiki's",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286007,"[confluence] Group Wiki Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286095,"unable to login via touchstone on ist.mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291091,"[confluence] Group Wiki Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294052,"[confluence] Group Wiki Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296319,"wiki access",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297974,"[confluence] Group Wiki Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299643,"[confluence] Group Wiki Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300650,"[confluence] Group Wiki Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303606,"[confluence] Group Wiki Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304187,"Problem getting into Coeus Wiki",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307883,"Touchstone Problems",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308866,"[confluence] Group Wiki Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309756,"client cannot get to travel expense site - probs with Touchstone",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310096,"FW: Site Created for 7.492J",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314499,"[confluence] Group Wiki Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318083,"Touchstone@MIT",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321913,"[confluence] Group Wiki Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323381,"MIT wiki access rules",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329152,"[confluence] Group Wiki Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329443,"Stellar website for 15.093J",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276034,"Please set email forward for LKEARNS",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276422,"issues migrating to exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276618,"Fwd: Delivery Status Notification (Failure)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276945,"vacation auto-responder not working for Exchange mailbox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1277842,"I'm getting spammed by myself",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1277850,"email setup: I was not found in the database",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1278723,"Email forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279030,"email for Program Affiliate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279619,"MIT email & Thunderbird",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279839,"mailing system question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280122,"Microsoft Exchange/Outlook Web Access Light question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280515,"Request to have email forwarded",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281167,"MIT email account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281453,"Request migration to exchange server",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281619,"Change Display Name",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282145,"Email doing crazy things",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282275,"Recommendations for setting delegate in AppleMail Exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282278,"email backup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282749,"Changing Email Sender Name",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282957,"mailbox quota",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283207,"Problems with Mailman email lists of CSSA",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283211,"Please Set E-Mail Forward for JBRADFOR",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283377,"Changing e-mail address",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283959,"Forward Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1284036,"User: asabatin - Problems in receiving emails from iftaboard2010@ifta.org",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1284060,"Issue receiving mail from jcu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1284333,"recovering mailboxes",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1284863,"correcting a split mailbox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285065,"POP3 access",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285116,"Login/pwd after Outlook Exchange Migration",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285828,"[Mailman] Exporting Emails from Mailman",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285958,"email split request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286013,"Can't see meetings set up in entourage",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286198,"Set up outlook 2007 (exchange account)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286371,"locker form won't send email",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286528,"Accessing MIT mail using Outlook Express",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1287276,"Forward E-mails",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1287340,"trouble configuring Entourage with Exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1287617,"OWA logs out automatically",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1287990,"server 2003 error message- how to run integrity check?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288574,"Email forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289174,"email",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289395,"please help me for find biology faculty's email address",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289807,"Forwarding request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290450,"MIt Directory Change; SendAs field in OWA",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290545,"Calendar issue in transition to Exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291101,"RFP attachment size",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291220,"Exchange user name",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292016,"several questions about exchange/apple mail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292043,"Checking Voice Mail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292433,"Trouble sending mail in Apple Mail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292731,"Please Set E-mail Forward for JPC1980",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293210,"Webmail displaying threads rather than by absolute date",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293580,"Outlook error: password prompt, synchronize folders",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294203,"How I import mail from MIT webmail to gmail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294730,"getting a lot of legit mail in junk.",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294872,"error in commitments check",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295075,"users complaining of bounced email",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295196,"Email forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295530,"Email forwarding request (another one)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296118,"Apple Mail, IMAP, can't drag and drop into Inbox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296173,"Setting up email",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296346,"Mail forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296610,"MIT Sloan Student - Email Issue (Exchange)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296840,"Assistance configuring Outlook 2003 for Exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297224,"Quick Exchange question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297645,"Email error",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1298142,"Changing Mail Box Owner Name",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1298718,"client seeks info on when MIT email account gets terminated",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1298818,"stop forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1298843,"Email forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299405,"Request for Forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299600,"Not seeing spam quarantine folder in Webmail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299989,"unable to log into owa.mit.edu after migrating to Exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300284,"Email forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300536,"Email settings for Outlook 2010",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1301108,"please forward my email",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1301490,"Mail forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302234,"trying to set up Exchange account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302312,"techtime to exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302553,"exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303028,"send mail that says \"from\" a list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303689,"client having probs getting to autoresponder",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304049,"Email forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304619,"Mail forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304777,"email forward",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304895,"client reports bounced messages",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305161,"access emails",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305289,"Changing Outlook Display Name/reply-to address",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305532,"apple mail deletes its password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305830,"Problem sending mail in Exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306313,"Forwarding my MIT email account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306837,"Not receiving forwarded mail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306991,"client reports problems sending attachments and messages via webmail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307498,"Reply address misformatted - AppleMail, Exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308097,"webmail appears to be down",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308141,"Forwarding MIT email",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308244,"MIT Webmail Forwarded to Gmail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308549,"Remove automatic forward",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308914,"Entourage LDAP settings?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309087,"can't access auto-responder",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309103,"Can't open attachments successfully",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309506,"Cannot log on to Exchange in Outlook",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309651,"Email Apple Mail Question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310021,"From Webmail to Gmail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310076,"forwarding my MIT e-mail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310773,"Outlook 2007 Not Authenticating",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311004,"Exchange on Apple X.6.4 - not working",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311219,"Email forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311814,"vanishing email from exchange server",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311972,"delete a mailing list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312182,"how to forward mail to another MIT address",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312388,"Email forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312810,"Can't send email to a place in Pakistan",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312950,"cgi email",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313056,"Apple Mail not seeing attachment in Presdent's Office",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314237,"exchange migration",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314254,"Not receiving any mail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314500,"Splitting my mail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314667,"Fwd: increase your email quota limit",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314921,"iPhone Email IMAP",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315105,"Deleted my e-mails",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315284,"Attachments as ATT files in AppleMail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315608,"set up Apple Mail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316108,"MIT Email Forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316167,"forwarding my @alum.mit.edu account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316433,"Set up Outlook 2007 with Exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316641,"Outlook Slow in Downloading Email on Exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316929,"Updating Alum Email",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317020,"outoing messages stuck in outbox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317264,"forwarding emails",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318333,"Email splitting please",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318732,"Set up mail forwarding for ntwu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318761,"help managing quota",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319168,"Turn auto-responder on for mail sent to a moira list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319619,"Can't send email using Thunderbird",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320205,"Email problems",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320506,"auto-responder",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320756,"Please set email forward for ARNOLD01",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321656,"apple imail problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321756,"Outlook 2003",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321815,"Entourage search function down",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322064,"would like to split mailbox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322255,"Forwarding email request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322853,"Not seeing new mail in webmail; moved to exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322909,"Transferred to new mac, not seeing sent messages",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323519,"email forward",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323608,"needs help setting up a spam whitelist",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323763,"E-mail forwarding removal",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323994,"Setting up my email",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324213,"Forwarding request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324460,"Changing auto-responder",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324504,"please forward my mit edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324724,"Disable email forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324882,"Switching from IMAP to Exchange email",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325354,"setting up imap account with Apple Mail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325813,"Email forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1326194,"e-mail forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1326512,"Re: Email",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1326691,"Forwarding email",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327352,"Configuring Outlook Web Exchange to Thunderbird or Apple Mail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327358,"Email forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327646,"what is the procedure/ Url for checking your email once you have migrated to exchange?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327862,"how to forward mail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328168,"About the MIT Email",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328175,"Microsoft Exchange problems",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328587,"entourage web services- can't share calendar getting error message",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328852,"mail forwarding request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329042,"deleted emails",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329363,"Re: [istweb] Creating an MIT mail account in Entourage",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Email Total",null,null,741]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276383,"Failing speakers",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1277632,"Battery failure, overly sensitive trackpad and keyboard",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1277693,"[help.mit.edu #1270529",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279471,"Optiplex 755 blinking amber light",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279559,"g4 won't pass Apple logo screen",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279904,"Laptop Computer Repair",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279958,"power cord for Optiplex SX280",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281119,"loaner laptop question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281479,"[Laptop Loaner] Latitude E6400, Screen Artifacts",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281827,"Blue screen of death  - please diag",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282311,"t31",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283086,"vista update caused usb driver problems on Dell Vostro 1400",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283568,"dell studio display problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283856,"LCD problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1284029,"network usb device",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285147,"Yellow/brownish tinge showing up on MacBook Pro Screen",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285751,"thinkpad w500 intermittently is unable to power on",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286092,"dell optiplex pickup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286117,"DS consultant dropped off client laptop for hw diags",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1287270,"laptop freezes after 5 minutes",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288125,"Battery failure",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288153,"Graphics issue",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288670,"Avaya Requests Your Permission",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289113,"HD faulure on Pat's HP laptop",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290041,"Macbook Pro Issues",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290836,"Top 7 Tips for Boosting Online Conversion",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291596,"Deleted data recovery from external hard drive",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291754,"Failing keyboard on Latitude D820",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292076,"check free space left for a drive",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292794,"client has intermittent blue screens",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293113,"Do Your Symptoms Signal Bipolar Disorder?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293787,"Hardware: Brocken Latch and microphone not working",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294224,"LCD goes dark at various intervals",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294902,"BSOD on Dell machine",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295215,"Questions about purchasing a Dell Laptop (studio vs. latitude)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296669,"Macbook pro display issue",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297621,"Hard Drive replacement for OC11-5-7-HOST-1",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1298907,"Defective Hard drive",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299017,"Dell Optiplex 740 broken optical drive",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299609,"CPU lagging",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300162,"Macbook Pro with viral infection",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302763,"Problem with IMac - Department of Chemistry",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302864,"broken hinge",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303712,"client has Dell purchase questions",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304285,"what are bad sectors",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305126,"Dell optiplex won't power on",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305172,"Dell 630 bad Hard Drive",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307081,"mac g-4 won't book, wants it looked at",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308566,"Dual Monitors",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308652,"LCD screen issue",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308850,"Suspected Backlight Problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309071,"Dell laptop won't boot Ubuntu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309738,"iMac is no longer booting, has a grey screen only.",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310674,"System overheating - clean out fans",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310765,"machine will not boot",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312080,"grinding fan on T61",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312736,"Hassle-Free Compliance",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314272,"Dell E6510 Graphics card question and battery",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314342,"New Mouse Batteries",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314586,"d630 failed drive",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315162,"Now Available - Mathcad 15.0 Student Edition!",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315883,"Mac overheating problems",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315922,"Hard Drive fail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316774,"external drive erased by windows 7 backup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317404,"Five Reasons Why Smaller Organizations Should Consider High Availability",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318632,"Drop damage, optical drive making noise",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318992,"PreSales advice for Dell Latitude",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319292,"TV out port for your display is not working error",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320603,"Machine powers off immediately",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320931,"Powerbook G4 and McAfee antivirus",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321100,"questions about widows 7",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321723,"Cost to replace hard drive on MacBook Pro?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321767,"Dell D630c Overheating.",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322726,"MIT cable TV Japan channel",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322794,"iMac pick up request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323163,"laptop loaner",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324124,"AED box in Infinite Corridor Building 4 Stairwell",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324635,"Thinkpad won't boot, left click sticks",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325272,"Macbook pro with malfunctioning trackpad",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327193,"LLP machine shuts down",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327807,"sleeping computer won't wake up",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328473,"Damaged display",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328588,"CD won't eject",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Mobile Devices",1276210,"Laurence Young BlackBerry activation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1277748,"BES Password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279386,"iphone ios 4 email",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280592,"Biology: BES account request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281383,"Exchange/Active Sync Problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282148,"Read Email using Ipad",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283041,"BES request: jmlong",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1284569,"RE: Help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285795,"E-mail and Android phones",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1287277,"BES site license",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288477,"New Phone need help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289429,"Need new password to activate BES",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290137,"IPhone question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292128,"questions about buying a blackberry",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292605,"New Blackberry",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293301,"Hi",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295034,"Request for Blackberry Enterprise Server account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297999,"blackberry email (BES) stopped working",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300781,"request for a BlackBerry Enterprise Server (BES) account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1301467,"Configuring Blackberry 9630 for Exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304471,"BlackBerry Enterprise Server (BES) Account Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306140,"BES",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308924,"RE: Learning the iPod touch",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310277,"I need an account for my blackberry",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311155,"URGENT: BES",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311988,0,1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313823,"Mail iPod 4.0.2",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313935,"BES (Blackberry) account termination",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314523,"Re: Request for a BlackBerry Enterprise Server (BES) [help.mit.edu#1312548]",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315581,"Activate BES Account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317692,"need a new BES password for user abb@mit.edu",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317950,"Needs BES enterprise activation code for BB setup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319935,"BES account",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321321,"Request: BlackBerry Enterprise Server",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322011,"Questions about configuring a Nokia mobile device",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323589,"iPhone for Exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324506,"Email on my BlackBerry",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325504,"Blackbery activation password for BES",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327786,"Form submission from: BlackBerry Enterprise Server Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327797,"Form submission from: BlackBerry Enterprise Server Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328495,"Set up on the BB BES",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329407,"Form submission from: BlackBerry Enterprise Server Request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276468,"my computer says it has no network, but I can visit web pages",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276590,"gateway cannot detect operating system",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1277070,"remote access from Mac to windows machine",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1278683,"help request in W51",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279473,"Network down -URGENT!!",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279503,"No wired access 1-343b",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279829,"client reports cannot get DHCP",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280317,"Guest wants extended MITnet access",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280858,"Mac VPN not working - connected, but can't open web pages",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281625,"register xbox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281862,"Tracking IP location",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283129,"computer/printer connection",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283445,"client in building 1-173 having internet connectivity issues",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283939,"wireless request in NW10",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1284451,"DHCP/Wireless Update",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285048,"associate lib-s014 with mac address 001d09282873",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286153,"install request in M64",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286155,"install request in M64",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286848,"Access to the wireless network",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1287228,"Separate RT Tickets",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288209,"VPN issues",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288621,"web hosting",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289066,"cannot connect to mit wireless",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289835,"wireless request in E55",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290744,"unable to access internet using IE",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290843,"Xbox Live",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291768,"BULK DHCP REGISTRATION REQUEST",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292982,"web.mit.edu web address for lab server",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293684,"got new machine, having trouble with remote files",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294008,"Trouble connecting Latitude E6400 via wireless",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294855,"Connecting to vpn",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295615,"VPN Configuration on Win Server 2008",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296138,"help-wired-none request in W84",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296177,"DHCP visitor registration",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296267,"One more hostaname to register to me",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297502,"Wireless Problems at NW12",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1298670,"insideMIT access to Home Address",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1298687,"register visitor laptop for wireless",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299439,"help-wired-none request in NW86",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299851,"FW: MIT-MGH connections",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300126,"MITPAY Log-In Problems",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300932,"DHCP/Wireless Update",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1301553,"Questions about firewall log items",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302491,"Cannot view other Machines within his Workgroup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302768,"Can't get onto RDFileserver",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303011,"Can't establish a VPN connection",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304516,"Internet for a Sidney-Pacific Dorm",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305263,"Wired connectivity problems - Win 7",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305616,"Wired network outage in Building W7 (Baker House)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306238,"IP address request form",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306406,"registering DHCP",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306980,"DHCP registration question/problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307171,"DHCP in 9-451",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307616,"MAC address",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308183,"install request in NW35",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308563,"Problems with network at home",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309656,"help-wired-none request in NW35",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310325,"Connecting a Device to the Network",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310740,"Static IP Configuration",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311059,"remote access",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311877,"client cannot create visitor parking pass",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311979,"unable to access network using wireless connection",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312616,"move request in NW61",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312823,"client cannot establish VPN connection from remote location",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313716,"IP address -> MIT username reverse lookup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313754,"install request in W61",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314609,"sony network issue",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315764,"Laptop Wireless Connection",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316427,"tethering with the iphone",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317238,"Ethernet connectivity issues - Win 7",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317370,"Regarding VPN",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317857,"Help with internet connectivity",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318362,"none wired speed in Ashdown (NW35) 1051",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318431,"install request in M62",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318466,"Registration in Bexley (W13)-",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318473,"Registration request in Bexley (W13)-",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318978,"Trying to install VPN on iPad - encountering error",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319144,"help request in W61",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319756,"registration in Bexley (W13) 312",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319763,"install request in Bexley W13-312",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319817,"How to  register my computer in Room 54-614 for more than 5 days",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320030,"help-non-browser request in NW86",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320605,"wireless connectivity",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321161,"Manual DHCP registration",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322025,"help-wired-none request in E55",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322065,"wireless request in E55",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322237,"Wireless Connectivity problems",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322586,"help-wired-none request in E55",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323320,"Questions about Open AFS and file transfer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323530,"General questions about Ethernet access",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323633,"help-wired-none request in NW35",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323742,"poor wireless in corner of apartment in e55-23a",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324432,0,1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324620,"help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324912,"help-non-browser request in NW35",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325424,"wireless in building 2",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325891,"help-wired-none request in NW86",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1326292,"help-printer request in NW35",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327019,"Cannot connect via wireless",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327799,"help request in W84",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328670,"link HW address of new mac with existing IP address",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328685,"help-wired-none request in NW35",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329485,"wireless request in NW86",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"os",1276209,"help with desktop configuration",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276783,"Problem accessing MIT RedHat Satellite server",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1277547,"machine doesn't boot correctly",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279437,"Getting certs in 10.5 and 10.4",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281130,"computer freezes irregularly",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282025,"Help! Windows Not Genuine Error",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282071,"MATLAB on Windows 7 Enterprise 64 Bit",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282744,"Windows 7",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1284781,"Mac boots but with no icons or login dialog box",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285740,"Reformat & Reinstall OS",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285939,"tsm for 64-bit windows 2008 server",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288228,"Problem installing new package on RedHat 5 Enterprise",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289080,"can't connect to his new server",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290353,"windows xp bsod on login after applying updates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290399,"Unable to boot up machine",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293725,"client reports possible RHN satellite server prob",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295381,"M¿¿os ¿¿ Obra - Livros e Gravuras - Pequenos cursos para conservar os objectos de que mais gosta",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296300,"question about running windows on a mac",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297891,"Windows 7 booting issues",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1298459,"Password locked",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1298927,"Mac Unresponsive - looking for help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300196,"client looking for instructions to burn MacOSX 10.6 DVD",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300241,"Question re: installing windows XP on a Mac",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1301552,"Windows 7 activation after graduation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302927,"Problems with MacMini running WinXP",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304175,"rhel updates question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304259,"PW to log into machine.",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305077,"need help burning Snow Leopard on a DVD",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305715,"Computer access",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306963,"client observes Windows desktop problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307068,"server black-listed issue",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308649,"weirdness on her mac - double menu entries, black boxes, and it's talking to her.",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309859,"set up windows file/folder sharing",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310712,"questions about windows licenses",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311082,"upgrade to windows 7",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311236,"Vista machine having software booting problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312124,"The Cisco AnyConnect VPN Client requires Administrator Privileges to install",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312775,"Windows XP installation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312897,"Burn ISO on a Mac of Windows 7",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314561,"burning a bootable Windows 7 DVD",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314775,"Selecing a Window in Windows 7",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316097,"access to server MITKSJ-FILESVR",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316181,"Access to Freshman Advising Folder",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317156,"Cannot launch ICA applications in WXP standard user profile",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318387,"Help Removing Windows Security Suite (malware)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320482,"Windows 7 Enterprise Question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320627,"vista crashed and i need to recover data",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321951,"Question about bootcamp setup on Mac",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322994,"Need OSX 10.6 Install DVD",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323765,"administrator settings on this Mac",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324038,"Mac won't boot",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1326860,"Windows drivers problem, installing in Vmware",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327605,"Spinning beach ball",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328481,"trouble with Apple Migration Assistant",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328502,"SQL Server Windows Authentication with WIN.MIT.EDU",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283262,"computer buying advice",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289110,"client wants Mac presales advice",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291809,"presales: macbook air",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295191,"laptop purchase advice",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299702,"Email and Computer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303993,"who to contact when instuctions say \"contact purchasing\"",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306447,"buy apple computer for deparmental purchase",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308750,"Desktop for home",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309804,"client seeks presales advice",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313963,"Laptop Purchase",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314531,"Question about shipping options for new computer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318377,"computer buying advice",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327038,"client seeks presales consult",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328612,"client looking to buy Mac",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279395,"Printer problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281096,"Excel document prints blank",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1287495,"Unable to print double sided to AMPS",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304946,"printing question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315028,"thesis latex template re bibliography",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320675,"Need to give permissions to a user on a print queue - not sure how",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324354,"Athena command to check which printer used",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Security",1277410,"Probable infected computer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286641,"Virus Protection",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288078,"McAfee issue: VirusScan's shstat.exe",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294041,"new phishing scam",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303867,"Macafee antivirus won't update",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307198,"computer has virus",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308545,"Client infected with virus",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314469,"Infected Computer, Would Like Software Service",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316994,"Virus Antivirus 2010",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319111,"Fwd: Security of all Outlook Web Access Users",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319121,"FW: Security of all Outlook Web Access Users",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321846,"Possible Virus infection",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327540,"virus infection - computer needs to be rebuilt",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282682,"Problem with home directory on blart.mit.edu in BIOINSTLAB container",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283560,"events calendar events not appearing on Picower's calendar",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299165,"libraries.mit.edu down",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310029,"coeus logon help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311149,"Access to library journals",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312793,"client cannot access websis",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314537,"Non MIT-affiliate requesting access to library eJournals",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317958,"Question about Sloan IT orientation class",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"services Total",null,null,36]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276847,"Apple Developer Program License Question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1278211,"Webmail fonts are small",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279779,"pdf not displaying in firefox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280217,"problem with downloads folder",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281133,"trouble installing windows 7",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281313,"handshake error in Firefox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281942,"Mac vpn installation problem with Chrome and Safari",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282605,"Advice on replacing cell contents in Excel",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283257,"Instructed client how to change page orientation in Word",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1283629,"set up x-win32",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1284682,"Re: [istweb] what is going on with the windows 7 link?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285111,"setup oracle in 10.6 -- migrate to exchange",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285189,"Certificates  and access for software download,",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286050,"office visio 2010 and project 2010",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286471,"Vista MIT Cisco AnyConnect VPN Client",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286935,"firefox master password reset",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1287443,"\"macros not enabled\"  on Word 2007",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288367,"Software",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289259,"Permanent activation of Windows 7 and Office 2010 for recent graduate",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289561,"on access scan disabled",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289607,"Help activating Win 7 on computer with new motherboard installed",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1290579,"Error when loading Word 2004",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291980,"Office 2007 Install Problems",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292640,"BrioQuery error, SQLNet not successfully loaded",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292679,"problem downloading emails",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293627,"Print exchange calendar day with details",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294072,"Request for Adobe Professional",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294750,"Mathematica License",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294880,"Window 7 activation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1295282,"fix / lock toolbars and menus in outlook 2007",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296849,"upgrade McAfee to most recent version",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297396,"Latest version of Fetch?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297505,"Changed Safari setting to launch PDF within browser",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1297850,"Error found running Disk Utility on MacBook",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299614,"RE: Windows 7 install",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299874,"Request for MS Office for MIT post doctoral",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300569,"64 bit machine - software install problems",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1300763,"Firefox hangs on startup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1301876,"Brio help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302393,"trouble with opening link from Firefox bookmarks toolbar",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302555,"brioquery for windows 7",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303005,"Table of Contents issues with Word 2007",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303728,"How to set default for shapes function in powerpoint 2008",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304281,"Can't download Office 2007",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304603,"Firefox asking for master password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304668,"Crystal Ball",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305214,"Microsoft Campust Agreement",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305275,"how to insert Word doc as layout",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1305879,"Fwd: Question regarding brioquery",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307112,"Growl update?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307349,"Bomgar in?? PDFs won't open/ Outlook doesn't work from off campus",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308173,"Issue with MS download",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308515,"Safari issue: lost toolbar",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308845,"help installing Win 7/vmware fusion",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308856,"Unable to Download Entire Directory in Fetch",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309084,"Updating Filemaker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309119,"unable to go to ca.mit.edu with Firefox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309212,"Outlook's Contacts list",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309218,"browser is hijacked",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309293,"please send me the Enterprise Activation password",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309432,"citrix error message when using IE 8",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309510,"Outlook 2007 setup and Win7 download",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309774,"vmware fusion help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309920,"password on outlook?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310263,"SecureFX",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310586,"Install xp in vmware",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310815,"Outlook Express Connection",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310854,"Bibliographic Software",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310890,"help downloading and installing office 2007",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310988,"new mail noise does not work",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310998,"Word document editing recommendations",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311039,"Client states type jumps in Microsoft word and other application s",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311299,"Can't use ps2pdf with miktex and winedt",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311309,"Equations do not print from Office (Word 2007)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311720,"Can't access concur",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312235,"out of office setup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312390,"Office 2010 asking for product key",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312403,"help with Office 2007 installation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312564,"Installing Windows 7 with VMWare Fusion",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312647,"Unable to Access Student Mathematica Download",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313074,"Anyconnect on Mac",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313225,"Matlab crashing repeatedly on new lab computer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313346,"Microsoft Office and Windows Download",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313367,"Student MATLAB",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313386,"remote access software",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313393,"Re: [istweb] Are the software download servers (microsoft/vmware) down?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313651,"Downloading Windows 7",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313869,"trouble with acrobat pro 9 license",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313960,"Kerberos problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314287,"Outlook 2010 configuration",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314331,"Excel to Access transfer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314419,"Help with vmware",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314591,"Does MIT support Firefox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314630,"vmware fusion, win xp license key",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314884,"RE: Staples via Firefox?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314904,"Lisa Lieberson is out of the office.",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314927,"help with Windows 7 download and install",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314932,"Incoming grad student with computer questions",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314981,"Question about language selection feature in MS Office suite",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315030,"FW: Problems after downloading Office 2007",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315115,"excel for computer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315147,"Activating matlab?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315357,"new student asks about office",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315491,"problem launching brioquery",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315510,"excel cells not copying/pasting",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315546,"client can't access kerberos protected site",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315666,"problem installing java",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315715,"client can not install office 2007 in VMWare",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315854,"Unhighlight Text",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315866,"Problems with Fetch",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315985,"Change tracker in MS word",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316017,"Access to Microsoft Office Suite",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316475,"safari clear cache",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316636,"microsoft office",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316763,"client seeks advice regarding Chrome browser",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316783,"Sloan student trying to download MS Office",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317017,"Referral to new MatLab installation process",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317171,"Excel Toolboxes",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317271,"Questions about Track Changes feature in Word 2007",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317329,"X-Win32 full access no longer available?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317588,"Problem with secure websites on firefox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317750,"Word 2008: migration from 2004",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317770,"Matlab instructions",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317776,"How to obtain PGP",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317797,"Install Matlab",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317915,"Install Adobe update",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318018,"Office download eligibility question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318056,"wanted to know how to open new windows in IE",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318184,"Excel problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318285,"Office download",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318384,"Questions about Win 7 activation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318386,"Mathematica download",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318398,"machine stuck on installing updates",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318707,"vmware update fails: can't write to the registry",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318845,"Windows 7 Installation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318914,"Inquiry about downloading MS Office",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318951," Guidance on how to save I.E. Bookmarks",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319074,"downloading Mathematica",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319334,"Unusual error upon Firefox startup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319345,"Excel 2008 formula sum",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319618,"Problem with downloading software",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320400,"Equation Editor in Word 2003",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320503,"Softwares",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320521,"Question about McAfee",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320672,"Inquiry about unknown software package",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320775,"Need license key for XP",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1320893,"Installation issues with vscan 8.7i",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321188,"McAfee Security 1.0 on Tiger server",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321906,"CD/DVD burning software",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321983,"Question about Win 7 running under VMWare",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322144,"client is getting a page break in filemaker merge letter",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322326,"MS office for an incoming freshman",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322390,"using powerpoint and word",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322506,"Mathematica / Email Help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322670,"Fwd: Ordering Matlab for 2010 - 2011",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322752,"MS Office for personal use on personal machine",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322962,"Firefox problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323088,"problem with MATLAB",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323281,"client looking for assistance downloading Win7",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323285,"needs help downloading office 2007",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323568,"Certificate installations on Safari and Firefox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323959,"Downloading software from IS&T",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324052,"error installing Matlab",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324100,"Interrupted office install: retry gets error",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324324,"stuck command key",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324326,"Question re: Windows 7 licensing",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324485,"Filemaker license qeusiton",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324486,"vsls question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324638,"can't attach pdf to rfp",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325118,"ORA-12504 error message",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325121,"client reports grid lines no visible in Excel",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325137,"VPN install hangs at java installation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325236,"client having probs installing Matlab",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325288,"Sigma Plot",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325383,"safari toolbar/arrows went away",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325444,"error with student license of matlab",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325466,"Virtualization Volume Purchasing Program from VMware",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325718,"Link to VMware",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325839,"Windows License Key",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1326201,"Inability to Download Microsoft Office",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1326698,"Mathematica installer",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1326801,"Student Matlab Activation Page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1326808,"McAfee and Microsoft Security Essentials",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1326811," xp cd key",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327269,"Filemaker server and change PW",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327369,"link for MIT recommended software.",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327496,"Non qualifying error when installing windows 7",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327514,"Matlab access for graduated non student doing MIT work",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327752,"MAC softwares",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327761,"Adobe Illustrator not opening",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327769,"questions about converting between doc and docx formats",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327815,"ACT Wordpress Blog",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327846,"help opening cyrillic word document",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327875,"firefox ssl issue",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1327965,"can't download video files",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328005,"Windows 7 Activation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328332,"Adobe Acrobat",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328336,"windows 7 software",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328353,"MATLAB access",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328485,"Mathematica times out",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328503,"\"Could not initialize the applications security component\" alert message",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328695,"help getting certificates and downloading mcafee",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328731,"Manual VPN Installation Question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328807,"getting pop up error in firefox",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328983,"MATLAB license",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1328993,"client would like a bomgar session to help learn Powerpoint",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329015,"help installing windows 7 in vmware fusion 3.1.x",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329219,"downlaod Mac OS X",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329255,"download Windows XP",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329445,"XP SP3 download",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1329457,"Re: Windows XP Pro upgrade - student download",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Software Total",null,null,391]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"voip",1276673,"conference call on MIT phones",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1277561,"VOIP Services Down",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1277682,"client reports multiple users with voip probs",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1278109,"Cannot access voicemail; dead, then fast-busy signal",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280249,"voip phones in Bldg 14",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280284,"VOIP are out in E19-just to let you know...eom",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280322,"Phone problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280683,"VoIP phones not woking in VP for research area",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280726,"VoIP phones in office not working",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281217,"VOIP problem",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282559,"forgot voicemail pin",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282570,"5 VoIP phones still don't work in E48",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1287181,"Audio Conference Call reqeust",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1291050,"Moved ISDN phone; now doesn't work",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292711,"New VOIP phone",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1294236,"phone setup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1298852,"help setup a Polycom video conferencing device V500",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306538,"voip telephone voicemail vacation message",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314036,"VoIP PBX Buyer's Guide - Summer 2010 Update",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318268,"Question About Voip",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323944,"Unable to reach the MIT voicemail",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"voip Total",null,null,21]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Web Publishing",1276321,"help with a website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1276697,"iWeb and uploading to Athena",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1279642,"Connecting to Athena via Dreamweaver CS4",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1280906,"can only access MIT pages",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1281965,"Dreamweaver question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1282346,"website issue",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1284630,"Request for URL forwarding",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285291,"google redirect",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285626,"Problems accessing website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1285829,"problem accessing CESUN website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1286869,"how to access 'direct deposit' on the Money Matters page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1287771,"e-stub web page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1288876,"Problems with Department Website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1289135,"changing permissions on webpage",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292280,"Does MIT provide web space? (yes)",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1292418,"Re: [istweb] Need a website space",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293528,"Re: [istweb] Lambda Upsilon AKA Website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1293914,"help setting up personal web page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1296410,"Inquiry about how to submit a Spotlight proposal for MIT home page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1299766,"issues with updating School of Science website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1301743,"Web logs?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302080,"Redirecting a Web Page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1302413,"update a website: web.mit.edu/hapa/",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1303570,"Dreamweaver request",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1304464,"New Lab Website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306521,"Trouble with MIT Websites",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306572,"Msc. questions about creating new website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1306997,"Java Runtime Environment",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307226,"html fragment on history/www/fandc/subject page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307355,"Basics re MIT web site creation at username/www",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1307499,"Create a Protected Site for Summer Course",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1308313,"I am unable to access the help.mit.edu website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309023,"unable to upload files to www directory with Dreamweaver",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1309654,"web.mit.edu webmasters",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310616,"help with a feature on a webpage",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1310734,"Dreamweaver 8 Network Setup",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311029,"Site creation process explanation",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1311054,"google trouble",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312029,"Re: [istweb] Kanigel - 35-319",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312250,"re-directing povertyactionlab@mit",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312279,"Properties window for Dreamweaver",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1312986,"cgiemail page outdated",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1313200,"cname for sailing.mit.edu/blog to ghs.google.com",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1314422,"Can't Get https://wince.mit.edu/getrisaccount/index.jsp",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1315628,"edit \"people\" page in aeroastro locker",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1316715,"Dreamweaver question",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317059,"Dorm website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317066,"RE: Dorm website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317204,"General questions about website maintenance using Drupal",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1317225,"Organization website help",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1318022,"RE: [istweb] Page doesn't apply",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1319011,"Accessing Housing Page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1321861,"Re: need to update contacts on OGC website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1322003,"Problem with Direct Deposit Page",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1323291,"Dreamweaver issue",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324339,"Recommendations on which web counter to use",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324712,"Forward my old website?",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1324752,"Clean up web pages for Dianne Newman",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325245,"Nano-membranes Website",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325323,"urls in wiki pages",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325549,"Dreamweaver password  question :: ADMIN IT",1]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1325615,"Dreamweaver w/Windows 7",1]
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["Backup","tsm backup retrospect restore node locked backing recovery Desk::Backup Recovery"]
["Business","timesheet workflow procard purchase approv payment ixos business sapweb roles authorization po warehouse jv parked requisition coeus ecat businesshelp sap sapgui summit vipcard cost enrollment variant wbs benefit ehs sara credit Desk::Business timecard vacat pay tax"]
["Cluster"]
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["Hardware","lenovo ibm dell latitud optipl imac trackpad overheat fan hdd power hardware display keyboard lcd cd cd-rw dvd mouse hard drive floppy modem laptop pc-service zip card adapter powerbook video pda dell screen cable mcc monitor damage speakers ide ata disc recovery battery dock noise disposal ibook usb housecall repair chip motherboard Desk::Service touchpad damage firmware fax"]
["Network","dns remote address register tnis rcc 192 ether wifi drop rogue network dh appletalk ftp rsh vpn openafs upload secure transfer ip ipass wireless airport ticket time bounds wired connect drop internet westgate wifi rcc reception static leash leash32 firewall skew zephyr domain workgroup outage link registration comcast verizon bluetooth log transport hostname tns jacks visitor host kdc subnet"]
["OS","folder win7 vista 10. 9. leopard defrag recover freez kernel linux macos windows boot crash driver safemode wshelp32 xp sp2 reinstall frozen dll trash bios unix 10.4 10.3 finder fonts twain win2k extensions shutdowns shortcut partition operating rebooting filesharing flashing server shutting permissions adminit slowly os taskbar responder registry resolut Desk::Unix desktop 64"]
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["Printing","ksl paper hp print printer printing printers printing lpq lpr"]
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["Software","downl solidw vm license software install download word excel safari netscape ie explorer firefox photoshop fetch office klp techtime mozilla winword acrobat x-win x11 secure realplayer stuffit pdf brio snapper oracle latex quark filemaker mathematica matlab sql frontpage sigmaplot toolbars vsls product key adobe autocad filezilla xwin32 xwindows sw arcinfo quicktime downloading vsls licensi mcafee ms-campus rtf virtual kfw cache winzip docx jpg stata"]
["VoIP","voip Desk::SIP softphone voicemail"]
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["Calendar","ical techtime calendar meeting appointment reminder room resourc"]
["Collaboration Software","wiki stellar webex [conflue touchstone"]
["Athena","athena Desk::Athena cluster"]
["Mobile Devices","iphone blackbe mobil palm treo android bes bb cellph syncml t-mobil samsung syncje nokia"]
["PreSales","Desk::Presales buy purchas presale pre-sale"]