This page holds a copy of the various files used for dashboards by various lines of business. This is in case of accidents to any of the fileservers on which these files operationally live.

Notes:

  • In FY2010, the service desk consolidated itself into essentially one dashboard, collapsing as many as 10 other dashboards into it.  Later, the Service Desk team leaders opted to discontinue production of the help desk dashboard entirely.  They retained the ACD and Client Satisfaction reports as produced by Rob and Elaine on a weekly basis.
  • AdminIT moved away from a graphics-oriented warehouse-to-excel database dashboard towards "just the numbers thanks" BrioQuery, and now that dashboard is discontinued.

Dashboards that continue to be produced at least for now include Net-Security, StopIT, and DMCA (all for ITSS), MobileDevices, VoIPHelp, and Software Distribution.

  File Modified
Microsoft Excel Spreadsheet Wserv-download-counts-tabulator-fy2010-q3.xlsx http://mv.ezproxy.com.ezproxyberklee.flo.org/sc/download is how you do it Mar 03, 2010 10:41 by Robert W Smyser
Microsoft Excel Spreadsheet voip-help-dashboard8.xlsx VoIPhelp dashboard Nov 10, 2009 14:50 by Robert W Smyser
Microsoft Excel Spreadsheet rt-stopit-dashboard.xlsx Jan 12, 2010 10:48 by Robert W Smyser
Microsoft Excel Sheet rt-dmca-dashboard.xlsb Jan 12, 2010 10:48 by Robert W Smyser
File Rt_custom_fields-helpdesk-fy2010-q1.bqy Oct 15, 2009 14:23 by Robert W Smyser
Microsoft Excel Spreadsheet db10-brio-helpdesk.xlsx Nov 10, 2009 12:46 by Robert W Smyser
Microsoft Excel Spreadsheet dashboard8-vsls.xlsx Jan 12, 2010 14:39 by Robert W Smyser
Microsoft Excel Spreadsheet dashboard8-netsecurity.xlsx Jan 12, 2010 10:48 by Robert W Smyser
Microsoft Excel Spreadsheet dashboard8-multiQs-stellar.xlsx Mar 03, 2010 10:27 by Robert W Smyser
Microsoft Excel Spreadsheet dashboard8-mobile-devices.xlsx Jan 12, 2010 10:49 by Robert W Smyser
File adminit-Rt_ticket_detail-for-dashboard.bqy AdminIT warehouse tool Dec 01, 2009 15:27 by Robert W Smyser
Microsoft Excel Spreadsheet adminit-dashboard8.xlsx AdminIT dashboard Dec 01, 2009 15:26 by Robert W Smyser
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